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RE[4]: Not likely
by Laurence on Mon 12th Jul 2010 07:22 UTC in reply to "RE[3]: Not likely"
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These costs are the same kind of costs as you have when upgrading to a newer version of MS Office or Windows. And the retraining is grossly overestimated in regard to non-technical staff. Actually it is much cheaper to retrain non-technical staff to OpenOffice from Office2003 than it is to retrain the non-technical staff to Office2007 from Office2003.

What's happening at our organisation is they've frozen non-essential upgrades.
So users who are running Office 2003 on XP will not be upgraded to Office 2007+ and/or Win7 unless their job critically depends upon it.

This has a three-fold effect:
* it reduces costs in having to buy new licences for newer software,
* reduces the need for hardware upgrades (to keep up with the increasing footprints of newer software)
* and reduces the need for training (as few people are upgrading and those who do, are more less likely to need new training as they've specifically requested for the upgrade)

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