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More than One Cut Above
Review excerpt
Service and thoughfulness are the hallmarks of the Cipriani. High-quality food and clean rooms are a given, so the distinguishing aspects of a stay at the Cipriani become the less-tangible factors. Every staff person seems not only well-trained (they know the procedure manual), but also apparently carefully screened prior to employment for the ability to be helpful and coureteus AS A WAY OF LIFE, and not just to hold into a job, as is usually the case in New York City hotels. That's what makes the Cipriani in a class by itself, akin to the Goring in London. The location doesn't hurt either. Kevin Cunningham Canton, Massachusetts

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