Sloooooow Internet
For a pretty nice hotel with a reasonable rate, the wifi is painfully slow. Don't stay here if you need to conduct business via internet. You can't stream any internet videos. During my stay I spoke to the IT professional from the company (Matrix) that supplies the internet connection for the Hotel Highland. He told me their connection was woefully underpowered for their needs. It really shows. I would be interested to hear how management will respond to this.
If it weren't for the internet issues, I would probably book quite a few more business stays at this hotel and would tell my other coworkers about it. But because the internet is essentially useless, I will probably go elsewhere.
Other than that, the hotel is clean, up-to-date, and the breakfast is fantastic. Location is great.