Think Again About This Place!!!
We checked in on 1 JULY 12. Our initial reaction to the hotel was the smell from the waterfall in the lobby, it smelled of chemicals and mold and was very loud, not a good first impression. The clerk upon check-in was unresponsive as to where we could get a really good, authentic Mexican meal outside of the hotel, it made us wonder if she was even local, I mean, no suggestions for us, she just didn't really know. Upon entering the room, it was cramped and very dark even though it was the middle of the day. The smell and sound from the kitchen exhaust system was overwhelming as well. On our second day, we “Upgraded” to a room with a balcony a floor down, paid more for the same room/view and smell from the kitchen, but we did have a very small balcony. We could not take the ineptness of the staff nor the sounds and smells any longer and checked out on 4 JULY 12. We had reservations for 6 days, but upon checking out the receptionist didn’t even ask why we were leaving early, I was waiting, it just never came, too bad. We moved to Hotel Havana! STAY HERE, STAY HERE! They are great, the rooms are fantastic and the staff is Bueno!!!!