Manager on site extremely rude-get rid of her!!!!!
Older lady night manager is horribly rude. This hotel overall is not bad and the location is convenient. However they have rooms with broken TV's, dirty sheets and the manager does nothing about it. She usually works at night, is in her late 40's or early 50's and rude as can be. You would think she would be nice to her guests, but she acts like you are annoying her when you even try to ask a question. All she cares about is being on her computer. We are just the money coming in the door. Also the carpets are pretty dirty and need a good cleaning. Don't walk barefoot.
They don't take cash either which we were lectured in depth about and rudely so. My wife and I booked for 3 nights and each day when we left when we returned we were locked out of our room and had to go get a new key. I don't know what that was about. We usually stay at more upscale hotels, and this was not horribly bad, but the manager ruined it for us with her rotten attitude of superiority daily. Customer Service (minus)-100