All show, no game
Just not impressed. The place was beautifully laid out and decorated. Walking into the place, the door staff was friendly and helpful and smiling. However, once you got by the door staff, it was all down hill. We arrived before check in because of business. However, as a Kimpton club member, I asked the staff if they would contact me as soon as a room came available. They never called. I even checked with them 4 times and watched as others were checked in. Finally, after the 3:00 check in time, I asked once again if a room was available. Finally got a room. The staff up front acted completely indifferent to us and our needs during the stay. We left tips each day for the house cleaning staff each day only to find they left no wash clothes, soap or shampoo. Bottom line: Not worth the price. The place was all show and no game. They are not ready for primetime.