Strange hotel...and here's why!
I booked this hotel for a 2 day business trip to NYC from LA. The good reviews on TripAdvisor prompted me to book it, as my favorite hotel near my office (Distrikt) was booked.
Reservation process--I'm used to filling out Credit Card authorization forms, etc but was unaware that they needed these documents PRIOR to my check-in. I only knew this because I took the liberty to ASK prior to my flight to avoid any headaches with this new hotel. Most hotels are fine with receiving the information when you check-in!
The hotel is situated off 8th Ave on 35th right next to a police station. There isn't much around it and felt a little desolate. The lobby decor bordering cheesy contemporary furnishings. I got in at 11:20pm on a Tuesday, and noticed the bar was closing. I wanted to get a glass of wine before they closed but was denied! I was highly upset because Yelp or something stated they were open until 12am. 
Their restaurant wasn't open because of renovations, therefore they did not offer room service. Another fail!!! I was hungry when I checked-in at 11:30pm. They offered to give me menus of 24/7 delivery restaurants but I declined. One of the managers escorted me to my room, and thankfully he did so because my key didn't work!!!! How many road-bumps can one hit in a 15 min period upon arrival?! Within 5 min, he brought me a new key and I called my friend to complain--of which I think he heard me because 5 min later the bartender called and offerd to bring me up a glass of red wine free of charge.
Room--cozy and quaint with questionable decor (QR code graphic on a mirror + contemporary furnishings + laminate floor?! HAHAHA). The bed was extremely hard. The bathroom was very nice but was ruined by having dispensers for soap/shampoo/conditioner (is this a locker room or a hotel?!). They didn't have any q-tips or cotton balls which was also strange to me!! It just seemed cheap to me all together. The next morning, I wanted to utilize the coffee maker, only to find out they did not have any regular coffee pods available! LOL WTF. Also, another cheap-out by having no-name sugars and powder creamers. Also--no fridge or anything in a Queen-size room fyi.
The last strange occurance was when I checked-out. They would not give me a copy of my receipt because the credit card used was my companies, not mine (remember, traveling for WORK so of course my own personal CC isn't being used)!!! Totally absurd and I do not understand when I have documentation stating that this is MY ROOM being paid by someone else authorized why they couldn't give me the paperwork. It makes me feel that they may charge me for something else, etc! SHADY!!!!
ALl in all, this hotel is trying to be something it's obviously NOT. I would have rather stayed at a Holiday Inn which is expected mediocre, generic accommodations. I'd never recommend this hotel to anyone--there are plenty of other options in NYC.