My sons food and our belongings were thrown in garbage by maid
We stayed at the Brookshire Suites for the first and last time of our lives. First off only parking they offer is valet but what if you wanna use your car during your stay well lets say its a big problem to get your hands on your ride for short trips unless u opt to use public parking down the back alley. When you make it to your rooms yea there are two your first impression will be that you are entering a cave with the very low ceilings.....but for the cheap price in downtown baltimore you think to yourself oh well we allready paid so well make the best of it. ok here was our biggest problem with our stay..... in the morning about 930am we drug our suitcases to our chariot parked down the back alley and started loading so far so good we made it back without being robbed. Upon entering our room we discovered we were cleaned out of my sons food and some personal belongings including two pairs of glasses. I immediately went out in the hall and asked the maid why she took our things and well she spoke broken english and presented me with the bag of garbage she had thus far collected since the beginning of her shift and said sort of then in here......I thought yea dont think i want to be wearing those again on my face anytime soon. Let me point out checkout was at noon and this happened at say 10 am while we were still a registered guests. I went downstairs to inform the manager he took a ride up the elevator then came back down holding 1 pair of my glasses he salvaged out of the trash in a neat little plastic bag saying here are your glasses they were never in the garbage...... and ill give you a personel pizza from the back for your thrown out food items. I declined saying I saw with my own eyes in fact that my glasses were destined for a landfill 5 minutes ago with the other garbage from the hotel. So point being either he is dishonest or the maid cleaned 1 pair of my glasses up and told him they were never in the garbage. What about my reading glasses ? Well ill just say i never got to read with them again. Well the food well I had to go out and buy food and beverages for my son again as he is 4 years old and very picky. Called Hotels.com they transfered me to some overseas answering system think it was the phillipines they offered me 20 bucks toward my next booking with hotels.com I declined....so im done now but please dont stay in this place spend the extra 50 bucks and dont be at risk going down the back alley to your car and dont pretend that the cavelike room is good enought just cause its 50 bucks cheaper. My fav in baltimore is hendersons warf ive stayed there a hundred times never a problem and would recoment to anyone. Don Ellis from PA.