Don't stay in the south tower
I stayed at this hotel because it was the headquarters for a conference I was attending. Huge mistake! The rooms, yes rooms, that I was assigned looked nothing like the pictures of the rooms that they have on their website. I was given my room key for the south tower...the old tower. The first room I was assigned to smelled terrible. It smelled like death. I'm not sure how else to describe it. I was assigned a different room and it was better only because it didnt have the same smell but it was soooo old. The bathroom shower had pink tiles while the wallpaper had blue and yellow stripes and the countertop was brown granite. The shower was gross...mold! The hair dryer had a disgusting filter that hadn't been cleaned. I couldn't find the welcome guide so I called to get one. The person who came up handed me a paper copy of the room service menu and that was it. Room service food was gross. I never got a hotel guide. One afternoon I went back to my room to rest between conference sessions. It must have been change of shift for the housekeepers because they were so loud I could hear them through my door. It sounded like they were yelling to each other down the hall. But when I opened my door, there were four of them standing next to each other in front of the elevator area. The positive about this hotel is its location. Boyleston street, newbury, the prudential, and the Hynes convention center are a few steps away. But I was glad that my conference ended and I got to spend my last three nights in Boston at the four seasons (aka heaven)!