GO SOMEWHERE ELSE IF YOU CAN AFFORD IT!!!
We were at this place for less than a week & were not too satisfied.
We' ve had trouble with our WiFi connection & called the Front Desk for help. The woman & the supposed evening man supervisor/manager had a TOTAL attitude. The woman was very unprofessional and very unknowledgeable about her guest approach. Not very welcoming either by phone or personal. Not very content dealing with her so I requested for the "manager" which I thought was going to murder me for assistance about the Wifi. Listen you two, working in service industry takes severe professionalism. Do not make us feel like we are BURDEN when we call for anything. Oh & by the way, thanks for just hanging up when we called beforehand to make sure our reservation went through. You are awesome! This department needs to be thoroughly looked at by the owner.
On the other hand, concierge & the luggage guy are friendly and accommodating & I don't have a single complain.
My room was kept immaculately clean by our housekeepers which I am happy about.
NOW THE QUESTION IS WOULD I GO BACK OR RECOMMEND THIS HOTEL TO ALL MY FRIENDS, FAMILY & CO WORKERS? NO, I NEVER WILL. I WOULD RATHER SPEND A LITTLE MORE FOR A BETTER SERVICE NEXT TIME I'M AROUND THE CITY.