This is a Hyatt?
I recently stayed at the Dallas Regency Hyatt for a week long convention in July, 2012. I typically choose Hyatt hotels due to their excellent service and the quality of their rooms, but unfortunately the later was simply not true. After arriving at DFW it should be noted that the airport tram only goes to the Grand Hyatt. To reach the Regency one needs to go to baggage claim and find the ground shuttle. Upon arriving, the usually Hyatt service was offered. The employee at guest services was very nice and pleasant to talk with and accommodated my upgrade request. When I reached my room I noticed that my “suite” turned out to be two standard rooms connected by a door. Inside the room was standard just like you would find at an ordinary Best Western or Holiday Inn. I did have a view of the airport and the noise level was not very loud. After attending my conference I walked around the hotel property and was not impressed with the facilities. The gym was tiny for a convention center and the pool looked like it would fit in a motel 6. Overall, I was not impressed with this Hyatt. While the service was excellent the property was subpar for a Hyatt Hotel.