Very friendly and professional staff
My wife and I went to this hotel for our 2nd wedding anniversary and thought it was very welcoming, when we first arrived with cookies and tea and a freindly staff member named Nelson at the front desk. I told him that we were there for our anniversary and to go to Bistro Romano's. We went for a walk and when we came back we found a little something special in our room for our anniversary from the front desck staff. We thought that was very thoughtful of them and want to thank the staff again for making our stay special. We booked the club section of the hotel and enjoyed its ammenities. The only complaint I have, and this is not any fault of staff, is, the room we had was room 3074 which is across from the ice machine and vending area, and did keep us from a restful night sleep with qute a few wakeup's from people talking and using the machines until 3 am and then again in the early morning at 6 am., they need to work on this problem. This said, the staff make up for the short comings in the design of the hotels vending area. Hats off to a fine hotel.