Call The Front Desk And They Call The Cops On You
I've stayed here before on business and while it's not my favorite hotel in Austin, it's usually clean and reasonable. However on my most recent trip, I had a neighbor who cranked her TV up subjecting my Mrs. and I to her viewing choices. Note: ALL THE ROOMS ARE CONNECTING. We called the front desk--and nothing. I knocked on the connecting dorr and asked her to turn the TV down. 
At three AM she cranked her radio up, blarring Tejano music so loud, I thought it was an alarm clock in our room. Note: THERE ARE NO ALARM CLOCKS IN THE ROOM. My Mrs. beat on the door and demanded she turn the radio off. 
First thing that morning, I requested another room but was told they were booked up. That night, this chick does the same bit again. I argued with the front desk for a solid five minutes and finally said if they didn't do something about it, I would. Evette, the front desk flunky then told me IF I CAUSED TROUBLE, SHE WOULD CALL THE POLICE ON ME.
I went next door anyway, talked to the chick's boy friend and he told her to turn the TV off and put her drunk 'behind' to bed. The next morning I spoke with Jose Lopez, the hotel manager. I tell him I've had bad hotel stays and bad service but I've NEVER been threaten with the police for complaining. 
He apologized, said to give him a week and he'd get me a refund on at least one night of my stay. After a week I call and I'm told to give him another two days--he'd call me. After three days, I call and I'm told he's not available. I call the next day from another phone and I get him. He stutters and stammers but says management has decided I'm not getting a refund. 
This place is great for 19-year-old-frat boys, stoners, and drunks. But if you want a nice, quiet room, for what you pay, STAY ANYWHERE ELSE.