Disappointing
I liked the lobby, the location was convenient to my destination (work related) and I loved the Deep Bathtub! The elevators were depressing to me. I really hated the fact that my room was too hot and I couldn't adjust the thermostat. I called the front desk and I was told to keep my balcony doors open. I was on a top floor! The balcony was shared with another room. That was an unacceptable response. Although I prepaid the bill, they told me they were putting a $50 hold on my card. I haven't checked to see what they did, but I find this an unacceptable practice also. Valet parking was $35 per day plus a $4.90 SF parking tax (huh??). I know this is indicative of San Francisco, but Geez. I will not come back to this hotel.