Construction Zone!
We stayed at this hotel for one night (thankfully!) on our trip to NYC this past February. When we arrived, we weren't sure if we were in the right place because there was scaffolding all around the front entry and the lobby was under construction. It would've been nice to have been notified that the hotel is under construction because we probably would've avoided it. I couldn't believe when the staff member told us our room was on the lower level (AKA...the basement!!). I thought...this has to be a joke! We went down one floor to what we ended up referring to as "the dungeon". There are 3 rooms down there, and it is ICE cold! The rooms are teeny, which we didn't really care about, but the window was looking out to the ground level which meant anyone could go back there and look through our window! I happened to look at the fire escape directions...which are completely inaccurate and don't make sense. When I mentioned this to the staff member they said that in order to get to the stairs in case of a fire, we had to go through a door marked "staff only". The only good part of our stay was the location (2 blocks from times square!), and the continental breakfast was really great! If we ever went back, I would have to request a room NOT in the basement!!