Excellent Service!
The bartender in the onsite bar was excellent!! My boyfriend and I arrived just before the complimentary happy hour and couldn't have been more surprised! He was very attentive and super friendly. He made us feel like celebrities! The only downfall was the lack of a restaurant. There is a menu, but the food is delivered from next door. It takes FOREVER. We waited over an hour! You're better off going to the bar for drinks and grabbing dinner someplace else. 
We stayed for one night after attending a concert at Roseland, and it couldn't have been more convenient! The breakfast in the morning was also excellent. Great selection for a free breakfast. Very pleased :)
The room itself was not too fancy... I was disappointed that we did not have a mini fridge (make sure you eat your whole meal!).