Nice hotel but received fraudulent phone call
I stayed at CQ for the weekend from 07/21 to 07/22 and was a victim of fraud. Check-in was a breeze and easy with the self check-in kiosk.The room was clean and comfortable. About 30 to 40 min. after being in my room, I received a phone call from an individual named Tammy who claimed to be the General Manager at Club Quarters. She was very polite and informed me that my information was inaccurately entered and she would need my credit card information again. I went downstairs to the front desk to confirm if this was legitimate. The front desk rep, Raquel, was puzzled and informed me of a different name for the GM and told me she was not there that day. She didn't seem interested or wanted to help and had me call customer service instead so she could help another customer. After receiving help, or lack thereof from Raquel, this confirmed that the phone call I received in my room was a scam. 
I came downstairs again and spoke with the manager/assistant manager (sorry, can't recall), Kevin, who told me that he does not know how the scammers could have called my room directly because any calls go to the front desk first. So either the scammers bypassed CQ's phone security or the front desk transferred them to my room without first asking the caller if they knew the person staying in the room they requested. Kevin was more helpful by informing me that hotels will never ask for information over the phone and will lock out customers as a way to have guests go to the front desk to resolve any discrepancies. Which is good to know for the future. He told me he was going to log this situation in which I hope he did. I hope Club Quarters increases there phone security and hopefully informed other guests of what happened. A search online shows this scam has occurred in other hotels as well. Considering what happened, the hotel was comfortable, clean and quiet even though my room was in front of the elevator.