Horrible - Not Safe
I travel to Columbus for work very often and would stay here because it was cheap and close to my meetings. I will start by saying the sports complex attached to it was decent and I always enjoyed working out and then being able to relax in the sauna before heading out to meetings. With that being said, that is the only positive thing about this place.
Most of the front desk staff could care less about you and your needs. There is one that hardly talks and if he were to smile his face might crack and fall off. What happened to customer service with a smile. 
On one occasion (my final stay there forever) I had called and asked if I could have some packages shipped to the hotel a few days before my arrival. I have done this with many hotels in the past and it is never an issue. The front desk person said it would be fine and that they would hold my packages for me until my arrival. 
My arrival day comes and I check in and ask for my packages. They front desk clerk points to the side of the lobby which is accessible to anyone and he said my packages were there. I go over pick them up to load them in my car and realize that one was missing. I call my company to obtain the tracking numbers and confirm that three packages were sent. Sure enough three were sent and only two were here at the hotel. The clerk told me that those were all the packages he saw and that the third probably was taken or never arrived. I pulled up the tracking information and showed him three signatures proving that all three packages arrived here at the front desk. He basically didn’t care at all. When asked what I should do he said, I don't know what to tell you what is here is here. 
So I asked for the manager and he provided me with a phone number. The manager was not due in for a few hours. When I spoke to the manager he said to meet him at the front desk in a few hours. He was about as helpful as the front desk clerk. He said that someone must have taken my other package. I asked about the camera's that they have in the lobby and at the front door. He told me that the camera does not cover the corner of the lobby where they put all of the packages. Well that makes total sense to me, have cameras but don't point them where they should be pointed. The scary part came next. The manager told me that they have major issues with theft. He said that they candy machines are often broken into and all of the coins and money are taken. He also said that the quarter candy dispenser in the front lobby has been picked up and carried right out the front door. The front desk attendants need to hide their cell phones while working because if they leave it on the front desk and step away for a moment the phone will be grabbed and stolen. 
This actually scared me knowing that I was staying in a place where theft happened often. Not to mention right in the lobby where you would think it is safe hence the cameras etc. 
All that was offered to me was a free night stay. I opted to pass on that and cancel my week long stay. When I told them I wanted to cancel my stay I was told I would be charged a cancellation fee. I laughed and said over my dead body. I want to check out now. 
I asked the manager for their insurance information and I filed a police report and spoke to their insurance company. Their insurance company told me the following:
“There is no coverage under our policy for this loss. Hotels are not responsible for the personal property of their guests. The loss of your package is unfortunate, and I’m sorry that happened.”
Please be careful if you decide to stay here. It is not safe. When I spoke to the police department they mentioned that a lot of homeless and drug users hang around this area asking for money as well. Save yourself the trouble and stay somewhere safer.