Planned a Bachelorette
DO NOT stay at the W for group events. I planned my sister's bachelorette. I was on the phone multiple times for months leading up to the bachelorette. Every single time, I was told different information about the reservation. Sure enough, when I showed up the reservation was completely messed up. The pool was also the size of a jacuzzi so we had to end up going to the Andaz. It is now 2 months later and I am still trying to resolve the billing they have messed up. I don't want anyone else to go through the months of frustration I have experienced dealing with this hotel.