Sleep sofa, anyone?
Alert readers may remember other travails of the poor west coast traveler arriving late in DC to find, "sorry, but your confirmed late arrival reservation means nothing to us... we have no room for you!" This time it is Hyatt. Well, we can give you a SLEEP SOFA for that $350 room you booked (with your confirmed late arrival reservation), in a hospitality suite. With a pool table. And three other doors into adjoining rooms and the hall that don't really have any secure locking mechanism. And the folks who arrived at 2:30 am to the room next door and proceeded to slam things around. And the tub with hair in the drain that backed up to ankle height after a short shower?.Oh no, so sorry, we can't help that we oversold the hotel. But we'll charge you $99 for a room that was worth maybe $29.99. And the "premium" internet??? That you pay more for? "Sorry, page is taking longer to load than usual." Haven't seen a speed this slow since 1995.Would not recommend this hotel.