"I'll Have Another"...Hotel Please!
As I start out many of these reviews, we're not fancy people and we are not easy to please, but this hotel experience was the absolute worst.
Let's start off, we came down for the Preakness and with our reward points figured we could stay near the airport and ride the mass transit up to Pimlico. Good location in respect to the light rail, we were able to walk there in 5 minutes no problem. So things started out fine. After having a good time at the race and finally getting back to the hotel at 10:30 PM, we were able to check in. This is where things just went downhill.
We got our first room, #210 on the second floor and opened the door...just to find out that it had never been cleaned from the last people! Sheets everywhere, beds undone, all the lights on, garbage on the floor. I thought we had just walked in one someone! So, we went downstairs and the guy at the front counter says "oh, that's weird." So...we got our next room which was up in #320...almost an upgrade room wise, king bed, jacuzzi, couch, etc. Room was ok, but we discovered there had been no toiletries placed in the room from when it was cleaned earlier! Again, made my third trip downstairs and waited behind 5 people for 20 minutes just to get shampoo and soap which should have been there! The front desk was a mess, phones ringing, guy had no clue what was going on, people getting double charged and complaining...oh yes, this was getting good.
So, after getting back up to the room and explaining to my wife where I'd been for 20 minutes, we decided to order some food and watch TV. Well, the TV was just as fuzzy as anything, something was seriously wrong with the cable. I proceeded to try and finagle with the cable wire and the entire thing was cut open and falling out of the connection. So I finally got it still enough that the picture was ok.
The beds...oh the beds...they weren't bad comfort wise, but there were no regular size pillows! Only little throw pillows. How the heck do you sleep with little throw pillows and no regular sized ones? I've never seen that before. 
So we slept on and off til about 8 AM when all of the sudden the door to our room just opened! I screamed at whoever it was and ran over to shut it. Got dressed and looked out the door and the cleaning staff was giggling walking down the hallway. First off, who cleans rooms without knocking at 8 in the morning and doesn't check to see if the people had checked out??? No apologies or anything they just ran away. We had had it at that point, went downstairs and the breakfast was a joke. We checked out and I told the front desk guy about the cleaning lady walking in and he just laughed at me.
Bottom line is don't waste your money as I've also heard of many cars being broken into in the area...which luckily we didn't have to deal with. I thought I was on an episode of Gordan Ramsey's Hotel Hell with stains all over the carpets and uneven carpeting. The soda machines don't accept 1 dollar bills and don't work on half the floors. The staff is rude and just doesn't care whatsoever about their job. A terrible experience and that's the last time we'll ever stay there!