Where are the amenities?
I spent four days at this hotel for a conference at which I was volunteering. Due to time constraints, volunteers pretty much need to eat on the fly which was why my roommate and I took food for ourselves. We were shocked to find there was no fridge in any of the rooms. We could have rented one for $20 per day, but nothing in the room mentioned this option. We only found out by speaking to the desk staff on our last day. The hotel meals were good but apparently the kitchen is a hike from the serving areas, and wait time was far longer than we expected and the number of servers on duty did not meet the needs of the clientele (the hotel knew there was a conference of hundreds!). Several times our (and others) room cards failed and we had to get them remagnatized. Upon arriving, there was less than the full complement of toiletries. The hotel personnel was helpful, and the rooms and public areas comfortable and clean, but the lack of what I normally find in a roadside motel was disappointing in a major name hoel.