Amazing staff and beautiful hotel
We stayed at the Serrano from 8th-10th July 2012. As we said the password "slip and slide" at check in, we were given free breakfasts for our entire stay :))
The staff were very efficient when we checked in and the dude helping with our luggage was awesome...especially the fact his name was Axel Foley....or was it? ;)
Loved the wine hour every night as we got a chance to talk to others about SF and things to do-a great idea!
Jaspers next door is a must also-gorgeous food, in fact the best burger I had in the two weeks we were in SF, LA and Vegas. Cocktails are lethal tho so watch out the next morning!
Please pass our thanks also onto our town car driver hired for the day on the 10th for us. He took us round SF n showed us the sights plus lots of extra things from films we didn't know. A Jack Nicholson look a like, with a wicked sense of humour....cheers Joe, you made our day! And thanks Serrano, we can't wait to come back!