Surprise Construction
I booked ten rooms six months in advance for a family gathering. Six weeks before the event, I was told the pool would be closed for repairs. The day we arrived we discovered that the hotel and the mall in which it is located are under construction. Scaffolding, tarps, jackhammers, drills and more. The mall plaza was mostly closed as were many mall stores. The hotel desk said the noise was limited to certain hours but the noise started before and ended after those hours. This is a big problem because the hotel is one big atrium, so the noise reached every inch. There was no place to escape it. It was a complete disaster.