Great staff, good location, OK rooms
Stayed in a double, double room with a view of the freeway. Despite that, it was quiet, except for the running toilet the first night; and stayed that way with the TV that would not turn on. They did fix those the next day, after we reported it. The alarm clock also refused to allow me to set the time, but did manage to go off while we were out of the room (sorry, neighbors!). That too was fixed when reported, although, oddly, both the clock radio and TV were left on after being fixed, waiting for our return to the room. Beds were extremely firm; too firm for us. The bathroom itself was amply sized, but the sink right outside of it was far too small, and oddly placed with the bathroom and closet doors all competing for the same space, making it a challenge for multiple people to get ready at once. The hallway was warm and a bit moist, but the room was comfortable with the use of the air conditioner.
The staff were all friendly and helpful, and the (complimentary) shuttle driver on the way in from the airport was particularly cheerful and chatty. Location is great for visits to Old Town itself (a few minutes walk) and most of downtown is accessible via the Old Town Trolley Station (5-10 mins walk from the hotel). The Bistro is nicely set up, with three tables with "personal" TV's which would be good for small groups, and many other tables nicely spaced in the area. Food was decent, but there are many more options within a short walk. The shuttle was also available to drop us at the Trolley Station on our return, allowing us to catch our Amtrak train.