kind hotel employees make us feel at home
This is my family's first time come to US from China. We are amazed by this hotel's kind employees. There is a front desk receptionist especially impressed us and make us feel at home. Jon Paul helps recommend us where to eat and where to visit, book taxis, and help us found the nearest post office. He will also ask us:" How was your day today? What did we do and did we have a good time? "He is helpful, passionate and makes our stay in Houston so much easier. Because of him, I will stay in Embassy Suites Hotel again when I come to Houston next time. I will also recommend my friends and other family members come to stay here. We want to appreciate Jon Paul's help. Thank you!!