Very nice but...
Very nice hotel and great location. But we were a bit disappointed with the fact there was not mini fridge or coffee maker. To get a cup of coffee was a bit of a hassle and especially waking up after a long night in the city we really could use a cup asap.
We ordered room service - which was prompt, courteous and very good (thy the Ahi Tuna Burger) and truffle chips - very good!
We've stayed at our share of Chicago Hotels (all of which 4 star and up) and would rank this among the better one's we stayed at.