Good people trying but no support!
I visited this hotel on business and wifi was critical to my trip. Unfortunately, there was no wifi in the room and even in the lobby area the network had poor reception (even at 03:00 am). Overall not a bad hotel, small rooms (but this is NY), apparently renovated, EXCEPT FOR THE A/C SYSTEM which can cause you to jump up in the middle of the night making terrible noise. Plumping also looked aged, with the bathtub filling up on every shower! The renovation has not been properly supervised as evident by poor lighting and the bathroom faucet, which almost touched the washbasin! The day is saved by the polite and very helpful staff who are trying to serve cusotmers in a hotel lacking attention by the managers. Could be an option to consider unless you need wifi in which case FORGET IT.