Not at all what they make it out to be
We stayed at the Hotel Deca so we could park our vehicle while we did the Alaska Cruise and stayed at the Hotel on the day we returned. Although all the arrangements had been made, when we arrived, the staff didn't have a clue what we were talking about. We were supposed to be shuttled to the port and the shuttle was not available, even though it was prearranged, so the manager took us herself. On our return from the cruise, we took a taxi to avoid having shuttle issues again and when we arrived at the hotel to drop our luggage, since our room was not ready that early, we requested a shuttle to take us into the city. You guessed it, the shuttle would not be available till after 3, so again we took a taxi. The staff just didn't seem to know what was going on and we didn't get anything that we had booked. Didn't get the right room, didn't get the shuttle, the beds have feathers in the mattress that stick in to you, and had plumbing problems to top it all off. Would not recommend this hotel.