NO customer service here/falling apart
If you expect any customer service or the idea that the customer is always right, look elsewhere. You'll find nothing but excuses, laziness, and lack of responsibility. If you want a staff who stands around smoking out back, you'll find that. If you find value in cosmetic improvements instead of patching holes in walls, replacing delaminating wallboard from water leaks, fixing where bugs are getting in, reinsulating between floors and rooms so you can't hear the people above or beside you peeing or having sex, then come here. If you want a grassy area and parking lot littered with cigarette butts, beer cans, and trash bags, step right up. If you're not bothered by bright hallway lights coming in the 1" gap under the room doors, then stay here. The laundry room hasn't been cleaned in months and the floor, and around the tops and sides of the washers and driers is filthy. There is no sink or folding table available. If you want a manager who does not represent her "extended stay" customers' wishes to corporate, then you've found the place. If you want strangers entering the privacy of your "home" without notification, permission, or waiting for you to be home, they will certainly do that. If you want radios blasting in the parking lot, people slamming room doors and yelling down the halls with no consideration of other guests, there's plenty of that, too. Save yourself the aggrevation and look elsewhere. Room rates have been raised between $200-500/month here over the last two years so don't budget on paying your opening rate for long.