Unwelcomed unwanted guest @ lovely locale
Even though I have stayed there before and am a platinum elite status I was barely greeted, and acknowledged, on arrival: “no upgrade, lucky we have room for you 30 minutes before checking time of 3pm on a Saturday night in August.” 
 So my cubicle next to the elevators and storage room with one jail like window was sleep able but barely breathable and certainly not enjoyable. Think college dorm size/rate. And I do visit NYC often, btw so I know NYC rooms. I did call mgr. to ask for a re-do, but he essentially said we are busy, go away. So I did. I had my son arrive the next day, and my son checked in under my name next day and they charged me $50 more than the room rate I was registered for, so when I came home I had to fix all that.
No one gave us a second thought, so I will not give them one either. There is not an open lounge ( which is stunning with balcony and gr8 view) all weekend until Sunday night and unlike most Marriott full service there is no compl. breakfast in the restaurant offered not even a bottle of water for elite Marriott members. I did ask for both and was told again go away. The luggage crew were lovely and bellman, so perhaps they should give the inside staff a few tips.