Did not live up to expectations
We used my husband's Hilton Honor points for a quick mini trip to NYC with our twin ten-year old boys. I wish we had chosen another hotel. I am a bit of a hotel snob, so I was hoping the experience would be a treat for my "non-hotel snob" husband and boys. The Waldorf is grand and old, but just visiting the lobby or eating at one of its high-priced eating venues would have fulfilled my need to experience this old dame of a hotel. The rooms are small and old. The beds were comfortable, but also small. One other reviewer compared their stay to visiting an old aunt's home - antiquated, peeling wallpaper, etc. There is also construction taking place on the Park Ave. side and one of my son's wanted to point out that our room had a terrible view and the tv did not work well. The staff was friendly enough, but the lobby was hectic and every seat occupied (mostly by people taking advantage of the free wi fi in the lobby). With so many fantastic hotel choices in NYC, next time we will stay elsewhere.