Amazing staff all around!
We stayed there this weekend, 2 moms with their 2 little girls. The experience was amazing from the front desk all the way up to housekeeping! This is a modern yet comfortable hotel, the room was rather big for NYC---2 double beds with ample floor space. We would come back anytime and it is so convenient to everything, Times Square, Radio City, Saxs 5th Avenue and American Girl. Wonderful hotel, wonderful staff!!