Bait and switch?
I booked a king room for the bed and room size based on the web site pix. Upon arrival at check-in time, was told no kings available. When I asked why isn't a reservation for a specific room honored, I got serious (poor) attitude and had to deal with ( very polite) manager to have price reduced to queen room. But, I would never have booked a queen room here and I wonder if this is a common practice. Very disappointed by this problem.