Fantastic Hotel!
What a great hotel. Super friendly and helpful staff. Clean, comfortable rooms with nice decor. I can't think of a single thing to complain about. Steps from Union Square and lots of great restaurants - the location is perfect. They offer breakfast in the morning which you can take back to your room - lots of selection and the food was good. There is also a wine and cheese in the afternoon which was a great way to meet other travelers and get some good tips. Front desk staff went out of their way to make dinner reservations for us and even printed off menus to several restaurants that they recommended so we could choose one that suited us best. We were celebrating my mom's birthday and we came back to her room on the second night to find champagne and chocolates with happy birthday wishes on behalf of the hotel!! What can I say - I would recommend this hotel to anyone traveling to San Francisco. One of the best hotels I have stayed in.