Great rooms and staff!
I stayed here during the recent Comic-Con and I'll admit that some of the noise issues mentioned by other reviewers had me nervous since Comic-Con has a *lot* of activity late into the night out on the streets. And yeah, there was some noise. But nothing really disturbing late at night that I wouldn't expect from the downtown of a good-sized city.
The room was nice and large and well equipped and well lit; the bed, linens and pillows were great. The bathroom was also well stocked and very clean. As usual, the paper goods left something to be desired. C'mon, hotels! Airports these days have better TP than you do at $300/night!
The experience in the restaurant was a little mixed. The staff were all very friendly and as attentive as staffing (sometimes a bit thin) allowed. What was odd was that the waitstaff didn't write things down which ended up almost causing some confusion a couple of times (mushrooms instead of onions, bagel instead of english muffin). The food was good, if not overly exciting.
Having checked the hotel website beforehand, I was prepared for the wired, rather than wireless internet. I understand that the hotel will be upgrading fairly soon, which is good. The internet service was a little on the slow side but given the demands of the comic-con attendees, that's perhaps not surprising. I also hope that when the wireless goes in, the service will remain free. Face it, these days, internet is as necessary as electricity and shampoo in the rooms.
All of the staff from bellstaff to front desk to housekeepers never failed to greet and smile. All in all a very pleasant stay.