Great location, otherwise OK
We chose Villa Florence for our recent trip to San Fran based on its central downtown location - the location, indeed, was great. It's in a busy area, walking distance to lots of shops and restaurants, and yet our room was totally quiet and free from street noise.
We were surprised to the following sign in the entryway of the hotel "Warning - This Building contains chemicals...known to the State of California to cause cancer, birth defects or other reproductive harm." Not exactly welcoming!
At check-in, we were upgraded to a junior suite which gave us plenty of room and was a pleasant upgrade. Unfortunately, this was countered by the mandatory daily $15 "admin fee" which is essentially just a sneaky way to jack up the price! I would have rather known about this fee upfront, but it is nowhere to be found on the website (at least I couldn't find it...) despite multiple mentions on the website of their "complimentary wireless internet access".
The room itself was spacious and well-appointed, the bed comfortable, the bathroom small but adequate. While it is a minor issue, I was also a little disappointed about the lack of L'Occitane bath products (again, as advertised on their website).
Service was variable - some staff were exceptionally friendly and went out of their way, others the complete opposite.
Overall, I would choose somewhere else for my next visit to San Fran.