Great location, Nice hotel
Pros:
- Great location: very near to Charles MGH (red line sub way) which allow you to easily commute around town; very near to the beautiful back bay/charles river/etc; and they have some good restaurants, convenient stores nearby
- Nice room & facility. Since it is recently renovated, the room, lobby, aisle seem pretty new and fresh
- Pretty good housekeeping service
- It has guest laundery. Great way to save your money !
Cons:
Cannot think of anything major. I had a bit of unpleasant experience when I had to wait around 10 minutes just to get someone to come to the storage room so I can get the luggage that I stored earlier that day. It was rather odd because (i) there are 2 people in the reception and they didn't have any guest in front of them and (ii) the lobby was practically empty. Hence, rather than calling the other guy to help me; the receptionist staff should just step in and help me.