ATTITUDE GOES A LONG WAY...
First and foremost, the hotel is at the other end of the river walk...the end where there is NOTHING going on. You want to stay more towards the Marriott...just fyi. Also, the hotel was nice, but their attitudes were below par. The valet person-- he just stood there as if I was the valet and he was the customer. His unsolicited negative demeanor was one of a worker that really didn't care about the customer. When we complained to the manager on duty, she did apologize for us not being treated as valued guests, but then she tuned out...I was like, HELLOOO, are you still there??? She said she would comp our parking, but she failed to do so ( no biggie). We called the front desk and the girl was rushing us off of the phone...again, an employee didn't care about us as guest. We went to the front desk to get an updated receipt and she insisted the receipt we had with the charge on it was sufficient...really!!! LADY, CAN I JUST PLEASE HAVE AN UPDATED RECEIPT SO THAT I CAN LEAVE AND NEVER COME BACK!!!
1 last tidbit...the coffee pot/glasses/ice bucket are all located in the bathroom...GROSS!!!