What doesn't kill you makes you stronger
That's what I'm trying to tell myself as I sit in this nasty room at the Millenium Biltmore.
I'm here right now. And I really want to leave, but my room is paid for.
When I arrived today, the person at the front desk was non-chalant. Repeatedly, I have not gotten the kind of greetings I would expect of a hotel like this. I was given one room and when I saw it, I said,"hell to the naw." That means that this was not going down. I called down right away to explain that the room was dirty and that I wanted a new room. I called down TWICE and was disconnected TWICE. So I picked up my bags and went back down to the lobby. Oh, and did I mention that not once did anyone offer to help me with my bags or get them up to my room? I assumed upon arrival that someone would help me and I looked forward to someone asking me if they could get my bags up to my room. I had money in my pocket ready to tip. But no one asked. And I've said it before and I'll shout it again - I DO NOT WORK HARD TO SPEND MY MONEY. So I huffed, puffed and handled my luggage on my own.
Sigh.
So I go downstairs and get a key to room #2. When I arrive to room #2, there is trash outside of the door ALL OVER - dirty dishes and what appeared to be packaging, discarded boxes/containers, and plastic shopping bags from the previous tenants of my room. I stepped around the trash, feeling disgusted and frustrated that I flew all the way from the east coast to stay in what is now appearing to have the ambiance of an hourly motel or extended stay weekly.
When I look at this room, I see that it is dark and dingy. Baseboards are stained. One lamp is out and it is just really dark. The windows have dusty, dirty shutters on them. They are disgusting and I don't want to touch them. 
The bathroom sink still appears to have toothpaste spittle on the faucets. There is hair in the tub and the toilet looks like it was wiped down by someone in a hurry. The body wash, lotion and soap that is in the bathroom is in the containers, but it looks like it has been sitting there for a century. The containers look worn, they are covered in lint and they look like they have gotten wet. The bathtub looks quite unwelcoming for my feet.
At this point, I don't feel like going to another room. So I go downstairs to the front desk and irk them again (this is how they make you feel - like they don't have time to talk to you). They tell me where a drugstore is and I go to the drugstore and buy cleaning supplies and Lysol. I was unable to find flip flops for the shower :-(
I have NEVER cleaned my hotel room before I used it. I am picky, but not typically that picky. But I felt like I had no choice. So after I returned from Walgreens, I came through the lobby, and occasionally seeing hotel staff on the way back to my room, but rarely being greeted... I pass nasty, dirty window sills and I note as I come up in the elevator that it too smells musty and needs a wipe down. But I save my cleaning supplies for my room.
So I cleaned the room myself. I only did this because I am here for an event and the room is paid for. I contemplated forfeiting the room and seeing if there was space at the Hilton across the street. But given my previous lackluster stay at a Hilton in Ohio, I nix that idea.
This room is nasty and disgusting. This hotel has clearly been neglected and it shows in every dusty corner, blown lightbulb and in every random thing on the floor in my room (still little bits of packaging left from previous tenant). 
Also, it is hard to find places to plug in my technology. The outlets are not convenient and I don't even want to touch the two that I can see (one would require me to get on my hands and knees and crouch under the desk). Another outlet has weird gunk on it.
I'm writing to you, seated at an old desk that has seen better days and in a stained chair that is NOT a chair that should go with a desk (it's not a "roll-y" desk chair - it clearly does not go with the desk).
Don't stay here. Don't do this to yourself. This hotel needs a takeover and a comeplete makeover. A do-over.