Old hotel, but solid service
I stayed at the Residence Inn in July of 2012 as part of a wedding block. Overall the experience was solid. The building is rather old, the lobby a bit cramped, and the rooms average. However there are a lot of upsides. First the front desk and management staff were both very kind and attentive. We had an issue with our bill after the fact and Tracy quickly helped me resolve the issue. Second, the complimentary breakfast is rather extensive and quality. Next, having free internet is also very nice for a downtown hotel. Finally, the rate was very good for a downtown hotel ($99). One complaint would be the high cost of overnight parking ($17).
While we did have a pleasant experience at the hotel, don't expect anything special. We would consider staying here again if the price was right