ARE YOU KIDDING ME????
When we arrived there were people, apparent full-time residents carrying on, throwing cigarettes off the walkway socializing with their room doors wide open. It was after midnight! I had alerted the staff before I even stepped in building to check in! I told them I didnt want a room anywhere near those folks which seemed to bother them, REALLY??? We checked in after a long trip we wanted nothing more than sleep lo & behold, Blood stained sheets in one bed and short God knows from where hair all inside the other bed!!! Manager Bill was anything but concerned, he kept making reference to being bothered & he was already in his bed. Told us "if we didnt like it we could wait 2-3 days for our refund" or "drive to another hotel in another city" After speaking with my more rational husband manager Bill Cirlot said he would refund our charges and put us up for free at Hoilday inn Hobby @ Hobby Airport for the evening. Stated Charges on my Credit Card would drop off with the week. Guess What??? Its been 10 days and not a single word from him or anyone else @ Wyndham i've complained to. Funny thing was there were several other guests demanding a refund ahead of me and they charged the hotel room to my card before the would give my our room key. Not happy or the least impressed!!!