night club or hotel?
Stayed there for one night during last week of August. We were not impressed. It took a while for someone to help us when we checked in. We couldn't ask for help easily because no one wears a uniform. I don't mind so much that the staff at reception doesn't wear a uniform, but some name tags would be nice, even a simple tag with hotel name and/or logo on it, so that you know you are actually addressing members of the staff. The people at reception seem to have memorized their spiel very well, delivered with a fake smile. I guess no one tested their ability to speak properly as articulation seem to be foreign for some of them while they try to use "important" sounding words! Perhaps they should check the definition of the word "folio" in the dictionary, it is not an invoice! I find it sad that the girls all wear these ridiculously high heels, they can't walk properly in them. They remind me of little girls playing dress up and wearing their mom's shoes! At least they have the MGH next door for when they start to have serious feet problem. The room was good, but nothing extraordinary. This is not a luxurious hotel. Real luxury hotels do not have snotty people at reception who think they are hot s***, they do not have loud bars with bouncers where people go to be seen. Give me the Four Seasons any day, now that is real luxury.