Bed bug
We had stayed in this hotel booked through Priceline. Price was very cheap and we had low expectation. But did not expect bedbugs, 
But it was the customer service that really made us upset. 
Tammy, Vivian Xie the manager, They were rude, mean, just evil. 
We could not possibly stay in the room but couldnt careless. 
Rather they laughed at us and did everything to give us harder time, 
It was this hotel experience that really made us not ever want to go back to NYC