Decent
This was my first stay on the Upper East Side and I must admit I was a little apprehensive being up in the 90s and so far east. Having read other reviews on this site I was concerned about my safety being a solo female traveller, but I felt safe the entire time. Staff were professional, courteous and friendly. The room was your standard hotel room. Free wifi is a definite plus in NYC and I would commend the hotel for this. The small grocery on the corner is also convenient for snacks.
I did not use any of the hotel facilities so I am unable to comment on this.
The location is a few blocks away from the nearest subway station and this is a minor drawback, but visitors to NYC should accept that this is a city where you will have to walk.
I would stay here again, especially if I had a need to be on the Upper East Side.