It was ok...
I got a very good AAA rate for this hotel. I stayed overnight. It was the last night of a weekend trip in Connecticut and I wanted to stay in the city for a night. Hotel is in a very good location-close to Grand Central and also 5th Ave shopping. Check-in was pretty smooth especially since it was very crowded. The room was well appointed and bed was very comfortable. Bathroom was very small. The door banged into the toilet if you tried to open it all the way, However the shower had very good water pressure and lots of hot water!! No complimentary Wi-Fi in the room which is ridiculous. 
My biggest complaint was that the front desk was supposed to have a town car to take me to the airport at 6:30 pm Monday. I went out to look for my car and there was no bellman around and my towncar wasn't there! Luckily another car was in the taxi cue and did not have a fare so he took me to airport. I had to handle all of this because the bellman was MIA.
The staff was not very happy, helpful or eager to please. They had that New York-you're lucky to be here attitude which didn't especially please me. 
I would stay again if the rate was right but there are certainly other places in NYC that I have stayed and received better service!