Avoid by all means! Rude receptionists, dirty rooms (esp. the bathroom) & should be closed down!!
I don't usually write reviews, but the our experience of this hotel was so dire, I feel I have to put something in writing. We booked to stay at this hotel for one week, and paid the extra for a King's room, which included access to the 'Club Lounge' and free breakfast. On arrival, we were 'greeted' by a male staff who was abrupt, rude and clearly did not possess the word, "please" in his vocabulary! Customer Service was definitely not his calling, and it beggars belief that he had somehow managed to get a job in this industry and still get to keep his job! 
We stayed in a room on the 11th floor, and the first impression was that it was small and dark (no natural lights). There were no net curtains so the guests from across the building can see everything if you decide to draw the curtains open. When I peeled back the bed covers, there was a filthy blue fleece blanket and off-white stained (metal dirt mark?) bed sheets. More about that later.
On inspection of the bathroom, the toilet seat was cracked (plastic) and stained. The shower curtains was also stained and appeared to have fresh blood marks on the outside? There was also dirt marks/stains on the towel railings, behind the front door and floor tiles. Careful how you adjust the water temperature for the showers as it may be warm one minute and then either heats up or go cold within seconds!
The room offers no double glazing windows and the walls are thin, so you literally hear everything! From conversations to passionate noises from next door to drilling and cars driving by in the middle of the night- yes they drill all night into the early hours when they are still drilling!
Back to the bed- we started to itch in the bed all throughout the first night. Initially, I thought it was just psychological, however this was consistent for the rest of our stay there... yes, we stayed... had my other half agreed to transfer hotel (this wasn't just my holiday) or move rooms, I would have made it happen in a flash, but he didn't want to fuss... I wished I ignored him and gone ahead with the move!
Two days after we'd checked out of this hotel, we are still scratching and the Calamine lotion only offers a temporary relief. I'm not sure if it's the chemicals/detergent they use for their bed sheets, or what? I'm well-travelled and this has got to be THE worse hotel experience I've had in the last two decades!!! 
The hotel was constantly busy, filled with student groups and air crew. It's a battle just trying to get to the lift let alone into a lift! 
We asked the receptionist where we were to go for our breakfast as it was not clear, and this middle-aged, short hair female receptionists with dark rim glasses (forgot her name) seemed agitated that I dare ask her a question, and was short and rude in her response. She barked, look (pointing to the key card cover) it says room 1210A (or whatever it was) and demanded that we should have allowed enough time as it was almost 10AM and breakfasts finishes at 10AM in spite of it was documented that breakfast was until 11AM! It was apparent that she was looking to argue from the word "go"! However, I chose to ignore her bad attitude and braved another question, "where can I pick up my parcel please?" and she was still shouting about the breakfast!?! I had to be assertive and stop her, and requested that she listened to the question first. She quizzed why, did I have a card or a message to say that I have a parcel to collect... went on about this for a minute before she finally told me it was in the LL floor, in the same area as Left Luggage. I wanted to report her to management there and then, but my other half reminded me that we are on holiday and told me not to bother with her as she clearly wanted to fight!
As for the club lounge, it really wasn't anything special cf. to the other hotels where I've stayed. There is a self-service area with cakes and pastries, and a coffee machine and water cooler... several tables and chairs (not enough seating for the guests who had paid for the 'privilege') and two computers where other guests can see exactly what you're looking at during breakfast, e.g. one man was on his facebook page and this family just gawked at his screen even when he politely turned the screen away from them!
The only positive thing I have to say is that the cleaners, LL staff and security staff were very friendly and helpful- credit to them! If only their receptionist colleagues (two that we encountered) could take a leaf out of their book! 
If you are looking to book this hotel, think twice, and think again!!! Although you can argue that you don't spend that much time in the hotel when you're on holiday (true), but it's still part of your holiday experience! I would personally say consider the Ramada New Yorker hotel instead (we stayed with them last year) and they were by far superior to this one, and it's only one street/block up on the 8th Avenue so you still benefit from a good location.
Good luck!