Average Hotel for families...
Booked 2 rooms on Priority points, which I think is good value for a well located hotel in Times Square. Rooms are clean, although window in one room wouldn't shut properly. Don't expect much from the hotel if you are a Platinum member - I had to ask for water, and to the staff members credit, 8 bottles were sent to the room. Having said that, all our requests were honored (ie emailed the hotel requesting adjoining rooms and they responded same day, saying that they would do their best), which they did, when we checked in. Internet is quick. If I was staying here for work, I wouldn't use this property - Business Center wants a credit card for PC use and $3 per page for printing is crazy...