Not in hot water on this stay.
I needed a hotel to crash for one night to catch a return flight to Calgary AB. at 0700. Staff was very helpful at check in. The fellow at the concierge was excellent. I checked in and returned my car to the airport and as instructed, called the hotel for a shuttle to pick me up. After 20 minutes (the hotel was 1 mile away) the shuttle arrived. Friendly service but she said she hoped I wasn't in a hurry as we were going to the airport. It was closer to 45 minutes before we got back to the hotel. I wasn't in a hurry so no impact, just time.
The kicker was the next morning. I left a wake-up call for 0345 to catch an 0700 flight to Calgary. First time ever I decided to set my phone alarm. The wake up call never came. I went to shower and ran the hot water in the sink for 10 minutes without getting any hot. Took a quick cold shower and headed for the lobby to check out. Seems that there has been a lot of work here to resolve lack of hot water issues. The staff told me the building was old and there had been many complaints and many repairs on the lack of hot water. Again, the staff tried to help me and seemed to really care. I would probably not stay here again as there are much newer hotels across the road.