Customer Service is still ALIVE
I think customer service is dead in America….NOT at Hotel Angeleno!!! This is the BEST customer service experience I’ve had in Los Angeles in over 5 years of staying at inexpensive internet rate hotels. Renee assisted me, over the phone, with booking two connecting rooms at the VERY last minute. She spent about 20 minutes with me and my bombardment of questions… who does that anymore??? I could hear the phone in the background and after a quick hold, she was right back to getting me the perfect room. The hotel was an awesome price and the location was even better. Right off the 405 Freeway… perfect, got off freeway and used city streets whole time there, 5 minutes Beverly Hills (Rodeo Drive), 10-15 minutes Santa Monica/Venice Beach, 7-10 minutes West Hollywood, 15 minutes Hollywood, and downtown 20 minutes. 
Joseph and the front desk staff were all very helpful and welcoming. The service here was beyond incerdible, There were tons for free perks that NO other hotel was offering.