Might be Nice if Renovated - No Services
Another business trip to Chicago - thought I would try this place but it was a mistake. I want to start by saying no fault of the people. Actually, the check in, bell staff and door man were all great. They guy on desk duty Thursday AM on 11/9 actually went out of his way to help me send some documents. Thanks!
The problem is this is a starwood hotel that cost with tax etc.....380 a night. The hotel is in desperate need of renovation. It is clean but 80's tub/toilet, walls banged and scratched etc....did update the curtains, bed, carpet to SPG Sheraton/Westin level so I think they are trying however, 
No room service, no business center, no work out facility, no coffee in the AM until 7 and no coffee maker in the room, no digital TV (i.e. 15 basic cable channels) Basically - no services at all. NONE....
So maybe for a personal trip it might work but the price was way out of line. You can not do business here and for me, since I travel so much I need the services and amenities.