Unauthorized charges
This hotel is very sneaky when it comes to charging you for items that you do not consume from the minibar. I was assured twice that I was not going to be charged for the items that I didn't consume from the minibar by the front desk, but still I am charged. I will never do business with them. Very very poor customer service. The front desk seems friendly and helpful, but in the end they are useless and do not keep their promises or get things done.