where the action is...
High rooftop lounge was closed for a private party one of the 2 nights I stayed, but that didn't matter because they surprise upgraded me to a room on the 6th floor with balcony & amazing view of the sunset. I was so happy!!! 
Absolutely deafening fire alarm went off at 8am one morning & everyone had to vacate... false alarm. 8am. Really? I doubt the hotel was at fault, but REALLY ??? I walked across the street for coffee...still in my bathrobe. It was Venice Beach, so I felt OK about it. HaHa!
Upon check-in my bags sat in the lobby forever until I got tired of waiting for them, so I went down & lugged them up myself. Although I did NOT complain, the desk clerk gave me complimentary food / drink vouchers to apologize.
Most guests young... 20's & 30's. 
In general, I loved this place & all staff was very very nice & helpful. Room was above average & I will book here again when I'm in the mood for Venice. :)