Clean room was not their expertise
A clean comfortable room is usually my only need however unfortunately neither was good at the Sheraton City Center. What hotels supplies their guests with ear plugs? I've stayed at many hotels in my life and I've never been given ear plugs even during a renovation...I would have rather had blinders for my eyes or rubber glovers to deal with the cleanliness issue.
On a bright note, Lisa the front desk associate that checked us in was very friendly and helpful.