Great Hotel, Great Location, Great Resort Amenities
Instead of staying at an airport hotel for a recent conference, we got a great deal online for 4 nights at the Hyatt Grand last week.
Considering the price we secured for the room, the parking (in-line with comparable hotels downtown) and other pricey amenities were overlooked with this review - if we were looking to save money, we probably wouldn't have chosen a hotel with "Grand" in the name.
The lobby is amazing, the Top of the Hyatt bar a great scene (albeit pricey), and the service staff was wonderful. The location was ideally situated a few blocks from the Gaslamp and an easy drive to Coronado, the Airport, and the northern / western beach towns. The adjacent Sea Port Village is touristy and, again, pricey, but that was half the reason we were there, so enjoyed that environment as well.
We were upgraded upon check-in to the Harbor Tower, which was critical b/c the room had a refrigerator to store our little one's milk (and beer and wine, of course). The room was elegant with a massive TV (50 inch, "tilt-able" flat-screen). The glass table/countertops were aesthetically appealing, and the bathroom left nothing to be desired. We actually had to cover the circular glass table with the extra blanket in the closet to ensure we didn't need another trip to urgent care with the baby.
3 nitpicks with the hotel, one might be explained with the ongoing renovation that was clearly stated in booking.
- The elevators were, at times, painfully slow. No big deal, but sort of expected better. Perhaps this is being resolved with the renovations.
- As a few have alluded to, the service left room on the table for improvement. We requested the pack and play at check-in, then mentioned again when our bags (very quickly) arrived. We left for a few hours and came back to an empty room. After calling customer care, we again requested the pack and play. We left, returned, and it was set up. Again, not a deal breaker, but could have been performed better. 
-The second request was the result of waking up morning #1 with pink eye. After getting the necessary treatment, we called to have 1 pillow brought to the room. We were forced to call again 30 minutes later, and after another 30 minutes the pillow finally arrived. This took painfully long for such an easy request.
Other than these couple flaws, we were overwhelmed with the knowledge and courtesy put forth by the front desk upon check in, the bellhop, the parking attendant, and the service staff at the 2 restaurants we enjoyed drinks.
A great stay!