Cheap amenities
While the hotel was beautiful, this isn't worth it. We paid $500/night but didn't get even the most basic of amenities like a paper under our door or coffee in the room! Even Holiday Inns give you a USA today and a coffee maker! Plus, the service was useless when it came to making reservations. They were very nice about it, but never made the reservation we asked for for dinner, and then screwed up a taxi we had requested. Very frustrating because you don't expect this at such a high-end hotel.