Could have been a 5, but for the ABUSIVE INTERNET POLICY
Having moved here from the financial district Doubletree, I guess my expectations were a bit high. The lobby was crowded, there were not enough desk staff, the elevators were slow, and the general feel was not as accommodating as the other hotel.
The room itself was nice and comfortable, and quite. The work area was adequate, and room was bright.
WHAT REALLY UPSET ME, IS THAT THE INTERNET ACCESS IS CHARGED PER DEVICE. I TRAVEL FOR BUSINESS AND HAVE AT LEAST 3 DEVICES. TO HAVE TO PAY FOR EACH ONE IS AN INSULT! THAT PRACTICE IS UNREASONABLE, BORDERING ON ABUSIVE. FOR THAT REASON ALONE, I WOULD NOT RECOMMEND THIS HOTEL, OR STAY HERE, AGAIN