Lackluster
For the amount we paid for a Club Level room, we were extremely disappointed. The room was tiny, the bathroom was shoddy (chipped countertop, peeling wallpaper, and a the tub spout was loose from the wall, so when you pulled the lever up for a shower, the entire thing moved and you felt like you were going to rip it out of the wall!) The "continental" breakfast in the club lounge consists of hard bagels, cold cereal, and hard boiled eggs, which costs $15 per person for anyone beyond two to a room.The appetizers in the evening are not any better. There was a previous guest's leftovers crammed into our mini fridge and the dresser drawers opened only with the most forceful pull. We stayed two nights and housekeeping never once made it to our room. I don't know if this is a part of the Sheraton's "green" policy to not clean the rooms of guests staying consecutive nights, but new sheets and towels would have been great. We even asked the housekeeper if she could please stop by our room when we saw her down the hall on our way out to sightsee, and she promised she would -- but alas, on our return, same old sheets and unmade bed. There is no way I would ever stay here again. Not even if it was a free trip. It is absolutely NOT worth the money that you're going to pay. Oh, and expect to pay for internet if you're staying on any of the non-club levels. We haven't received our final bill yet, I'm kind of wondering if we'll have our water and electricity usage itemized, the way the Sheraton seems to nickle and dime things.