This hotel made me cry!
My boyfriend and I stayed at the Vintage Court after staying in New York and then Las Vegas a few days previously. I must say when I opened the hotel room door my heart sank and the disappointment of how basic the room was combined with being tired just made me burst into tears. 
The room was very simple (although it was clean) and smelt musty. The bed was comfortable but there was no view from the window and there was no bath! There was one room with a shower and toilet and then the sink was in another place....behind a green door built into the wall in a dressing table-style! Very strange....
I calmed down a bit and realized that staying in Vegas had heightened my expectations... the hotel is clean and the staff are very friendly and so helpful! They booked our return shuttle and our sightseeing trip. Reception also gave advice on where to catch the trolley cars from and gave out little maps.There is also free coffee every morning which is a nice touch.
The best part about this hotel is its location. So close to Union Square and the cable car is at the top of the street! We also managed to walk to AT&T Park to watch the Giants Baseball.
All in all...a bit too basic for me. But it's safe and clean.