Great service, good value @ Courtyard Austin University
I hate to start with this but I was a little disappointed. I've been staying in all new Holiday Inn Express locations of late and I guess I've been spoiled. For roughly the same price, H.I. Express offers bigger, newer & nicer rooms and a large and plentiful continental breakfast (Courtyard's is $9.95).
The room was clean and comfortable. The shower/toilet area is pretty small. For large people (which I'm not) who want to dry off outside the tub/shower, you will need to step out into the room onto the carpeted area. I'm 165 lbs and barely had room to dry off. Not a deal breaker in and of itself but something worth noting. Not sure what happened the first morning but between myself and two colleagues who all stayed on different floors, no one had hot water. The second morning I had hot water ready and waiting.
The employees were all friendly and helpful.