Extortion
Hilton website advertised free wired internet. Even after showing them this, I was notified by a snobbish front desk staff that no such thing existed, and I'd have to pay $10/night for wireless. Rooms were terrible. Sure your lamps look fancy, but you don't even have a fridge or microwave. No complementary breakfast, no free airport shuttle, $15/night for a roll-away bed, and they actually wanted $10/night for parking. I consistently get way better service from even the cheapest of economy hotels. I feel used and extorted.