Won't stay here again!
We arrived to SA around 3:30 and went straight to the hotel to check in since check-in time was at 3. We were tired form a long drive and just wanted to relax a while. We were told that they had our reservation but that no rooms were ready. When I asked the girl at the front desk if she had any idea WHEN it would be ready she simply said she didnt know. She said that they were cleaning rooms. If check- out time was at 11 then i cant seem to understand why they did not have at least one room ready. Anyway so we leave and come back around 5. There was a gentleman at the front desk this time and he said there were no rooms that popped up on the computer but that he would go check himself ( which we really appreciated). There was a room ready and it made me think how long had it really been ready... So we go into the HOT room and turn the air on HIGH. after 45 minutes it was STILL hot so we call front desk and they sent a maintence guy up to check. He said it was working and asked if we wanted him to bring us a FAN! I did not pay money to stay in a hotel and use a osilating fan!!!! long story short we moved rooms and down-graded from a King size bed to 2 doubles. did not get an apology out of anyone!