Air Conditioning/Heating Problems
I stayed at this hotel beginning on April 04 2012 through May 04, 2012 while attending a conference. At the time that I walked into my room I noticed it was a little warm and I promptly turn the thermostat down to cool the room off. Over the next several hours I continued to try and cool the room off without any results. I contacted the front desk and they sent the maintenance people up to the room. He advised me the thermostat does not work well and you have to move it from high to low and back sometimes to make it make the adjustment. He moved the thermostat like he showed me and the room started to cool off from 84 degrees and cooled down to approximately 78 degrees before returning to 84 degrees. Over the next couple of days I continued to contact the maintenance people about the problem and they would always show up and make an adjustment, but the same thing continued to happen. On the last night I was there I became a little agitated with the situation and again made a complaint to the front desk. Again the maintenance people showed up and again made the same change to the thermostat. The room again began cooling down and this time I was determined not to touch the thermostat and see what the temperature was in the morning when I got up. It continued to cool the room and on Friday morning the temperature in my room was 64 degrees. The reason I know this I travel with a clock that has a thermometer in it. I talked to several people who also stayed on the 12th floor and they all advised they had the same problems. This is a nice hotel and very well located and I would have been satisfied had I not cooked or froze in my room.