VILE!
I stayed at this hotel 2 years ago and have never got over it. Having visited NY last month, staying in the superb Hotel Park South I felt compelled to write a review. This hotel is atrocious, the staff are rude, aggressive and totally disorganised. The rooms were disgusting, upon arrival we were faced with dirty, unmade beds, filthy carpets, wet used towels heaped on the floor and as for the bathroom, dont go there, urghh! How they get away with it I dont know, the management should be ashamed of themselves. Oh, I nearly forgot to add that the Westminster Dog Show being held in Madison Square Gdns, hence the hotel was full of dogs and their owners, which resulted in dog wee and poo in the reception area, corridors and lifts, honestly I'm not exaggerating. Do not stay here, ever!