Not for business travelers
This is a nice property but I had several problems during my stay. (1) First, I tried several times to modify my reservation online by cutting the last day off a three-day stay. The website kept trying to force me to rebook my reservation as if it were new, at much higher rates. Tried to do it in person at check-in also, and was told that either the rates would go up or I'd have to pay a $150 cancellation fee. Hello, people, I am *giving you back a day, THREE days ahead of time*. This is a ridiculous policy, and for it alone I might never stay at another Hilton hotel. (2) Room-service breakfast needs to start earlier. I had to be downstairs at 7 for a trip to Seacaucus, and there was no way to ensure that I'd have my food before 7. (3) Was exhausted from the prior day's travel and jet lag, but couldn't take a nap because housekeeping was slamming doors continually from 3:30 p.m. to past 6:00 p.m. This is long past normal housekeeping hours at most hotels. (4) Had work to do and the seat-height adjustment was broken on the desk chair. Called downstairs for another one. Thirty minutes it arrived and it too was broken. It's now been another 90 minutes and no more chairs are on the way, it seems. I am only 5'1" and can't use the desk without an adjustable-height chair. SUMMARY: Not good for business travelers. For tourists it's probably fine.