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I like the fact that each room has a balcony but the old rusty window sills mean you hear a lot of noise from the street. You constantly hear the traffic even as high as 28th floor. The walls also seem thin and heard next room guest cough, talk, open windows etc... To the hotel's credit they provide ear plugs in the bed side table. Service is good but I'd recommend Rivercenter next door for more comfortable room.