Great Customer Service
I stayed in this hotel last Thanksgiving. Over all experience was great. Su, the front desk lady was superb. SHe was so freindly and accomodating. I know that most of the hotels in NYC does not provide parking and so with Bentley Hotel. It was a hassle to park on the street and to wake up early to move the car was vey inconvenient. Its not the hotels fault! Indeed, staying in this hotel was a great experience!