Zero customer service
I hate I had to give this hotel a terrible rating, but it didn't give me the option of going any lower. When we walked in the door, we were never even greeted. Not only that it still took 10-15 minutes to get a room key. There were two people behind the desk and they were both busy supervising each other do NOTHING! The customer service sucked to say the most. It got worse from there. Our room was never cleaned and god forbid walk out of the room and expect your key to work again. It said free breakfast...What a joke. The lady tending the breakfast room stood there as she talked about the burnt waffle on the iron but did nothing about it. This place wrote the book on everything not to do in the hospitalitly industry. What a joke!!! Call it quits!!!