Average to Good
This hotel could be amazing, but it is just short of that. Had it been on a less hotel-populated road, I might have given this hotel a better review. However, when compared to its neighbours, it's just good, not great. 
The rooms are small, very small. If you book through Expedia/Priceline or what have you, don't expect a room with two beds. That costs at least $30 more per night. The beds are comfy enough though. We didn't have duvets, but perhaps that is because of the season. 
We received complimentary WIFI, but I don't think this is standard. It is also very spotty, which is not surprising in a well-constructed historic building. There is a business centre. You better plan ahead to use it. One computer was down and the other one was so slow that it took me over 30 minutes to confirm our flight. 
The doormen are lovely and welcoming. They really got me excited to come into such a wonderful hotel. 
The elevators are slower, but it's an historic building, so it met my expectations. 
The maid service was not horrid, but the worst I have had in a four-star hotel. First, we put our toothbrushes in the glasses provided, to avoid having them on the counter. The maid provided new glasses and put our toothbrushes on the counter. 
We had turned the temperature up to 75. The maid turned it down to 70, making it chilly when we returned from being out all day and night. 
We did some ironing in the morning and didn't put the iron away. Neither did they. 
My new sheet had pink highlighter on it and two tears, which would have been clearly noticeable when placing them on. They were in the top, centre portion of the sheet. 
They do use bleach to wash everything. So if the smell bothers you, this will not be a good place to stay. I didn't mind it, but I definitely noticed it. 
The rooms are tiny, but not the bathroom. I would not suggest two friends share anything but the two full bed rooms. There is hardly anywhere to put your luggage. For a two-person room, only one person can put there luggage on a stand. The other must put it on the windowsill. 
The selections on the TV were very limited. And worse, the channel line up was under the glass of the TV bench (see picture). Also, in our room, the TV was on one side of the room (as the room was too small to put it in the middle). Therefore, only one person could see it up close. Luckily, the other was more of a reader. 
The location was great, if you don't mind walking. But if you're in Chicago, you'll be walking everywhere. It's not close to the L train or the subway train, but it is close to buses that take you there. It is a short walk to any of the tourist attractions. 
There was no pool and no breakfast provided, but you can get room service starting at $15. 
While, I had a good enough stay, I would probably not stay again, as there is so much to choose from in the area.