Indigo = NO Go
This is the worst experience in Chicago I have had. We were told the only room was smoking because we booked through Priceline. I had to ask 5 times what else they could do for us. NOTHING was offered UNTIL I asked for food vouchers. This hotel doesn't even have complimentary breakfast. The 4th Floor smoking floor smells like an ashtray. Room is small and uncomfortable, TV small out dated! This is suppose to be a 3 Star hotel and it doesn't rate 2 stars. Given one queen bed for family of three. Hotel staff unfriendly and lacked customer service skills.