Still needs to work on service
Being this hotel is newly renovated I tried to go easy on them... The rooms are beautiful however I had to change rooms as something in the air was giving me allergic reactions and causing my eyes to swell. When I moved I left my retainer in the bed, but I guess the maid threw it away as they couldn't find it.. The concierge was missing from his desk serval times when I would call down. When I checked out I was charged for 3 days of parking (I only had a rental one day) and one days charge was near $200! The nigh auditor corrected this for me. I was also charge for a complimentary breakfast I received for having to move rooms, however the night auditor orrected this as well. I would skip the hotel buffet as it was bare and go yo be of the surrounding restaurants. The location was excellent. A short walk to Newbury st and coppley mall.