Not your typical Hilton.
We had a very disappointing stay at this Hilton. This is due mainly to the dreadful manner of the staff. I can honestly say I have never been to a hotel where the staff are so rude. Someone needs to remind these guys that guests are keeping them in a job! The pool is still closed, even though the website said it would be open on April 1st. Free breakfast for Hilton Gold is a coffee and pastry from starbucks, not what I call a breakfast, more of a snack. So we ended up paying the $10 up charge for a full breakfast. The only guy in the whole hotel I came across with any understanding of customer service was the guy who seats you in the restaurant - he was great! All the other staff can learn a lesson in customer service from him. 
On one night we were woken by the security staff chasing someone down the corridor, I think this is because they never check guests when they come in the hotel and the lifts for tower 2 are right by the doors so it is easy for undesirables to get into the hotel. 
We are Hilton Gold, started in a room in tower three which we could hear construction noise from so we requested a move, at first they did not have a room but then (surprise surprise) they managed to find one! So we moved. . . . . . . to a very shabby out of shape room in tower 2. Dirty, stained carpets, desk chair falling apart, out of date furnishings. The shower in this room hardly worked, it was just a dribble. Also, when you turned on a faucet the pipes vibrated - we joked about it sounding like a ship's horn. Only good thing about the room was the bed was comfortable. 
Because the staff were so rude we did not even bother to complain to the hotel about the shabby room because we were only going to be in it three nights. This hotel really lets the Hilton brand down. Sure, it's a great location. But the tired rooms, rubbish shower and incredibly rude and offhand staff let it down. If I were you I'd stay at the Nikko next door where we were sent to use the pool, staff much friendlier and the hotel seemed clean and up to date. I would avoid this place in the future, really not worth the premium price.