Would never go back
Stayed here last summer for a long weekend with my husband, and had an awful experience at this property. My first impression upon arrival at the hotel was that it was crowded, too busy, and loud. The sheer volume of people and disorganization of the lobby area was fairly hectic. Long waits for the elevators, long waits for the front desk. As we discovered, the noise is not exclusive to the lobby ares - on our last night at the hotel, the couple in the room beside us came in rather late and proceeded to scream at each other for the next hour or so. I called security three times indicating that the noise was a problem (you could hear every word), and each time they said they would come to address the issue, but after an hour, they still had not. I called down a fourth time and threatened to take further action if security would not address the issue - and only then did they ask the couple to please be quiet. It was extremely unpleasant, and the 1+ hour it took to resolve the issue was not exactly customer service at its finest. 
While that experience created negative feelings about the hotel, the location is great, and the rooms were a decent size (especially by NYC standards), but overall, I would never return to this hotel.