Not Up to Embassy Suites Standard
My husband and I stayed at the LAX Embassy Suites as we arrived at 9pm LA time, midnight east coast time. We selected the Embassy Suites because with the time change, we find a suite helpful. However, our room might as well not have been a suite. The sink was positioned so that using it required lighting up the bedroom, just what we wanted to avoid. I think this might have been a handicapped access room which was the reason. We noticed this when we arrived, but did not want to start changing rooms at that hour. However, an hour later, we discovered the toilet functioned sporadically. (My husband investigated and discovered it was missing a piece inside.) Again, at 1am our time, we didn't want to change rooms and made do. However, we shouldn't have had to! I definitely felt that I should have been warned about this room as we do not require handicapped access, and it was very inconvenient for a couple.
On a less important note, check-in was a bit odd. The person checking us in made some unusual remarks about our clothes. These were compliments, but a bit off. (At first we thought that this was just easterners response to California manners, but didn't experience this anywhere else.