Utterly Mismanaged
The only thing that works right is the elevator system. Check-in usually takes about 45 minutes. There are 7 check-in stations, but seldom more than 2 clerks working behind the counter, while other employees saunter around lazily looking utterly disinterested in the guests waiting obscene lengths of time time just to check in. Basic stuff has gone very wrong - the rooms have no hotel information-guides, no chanel guides for the TV, remotes doen't work, etc. I couldn't even get a "Do-not-disturb" sign for two days. When I finally got them to bring one, some other poor guest swiped it, becuase they didn't have one!. Everything is slap-dash, slip shod and utterly, utterly mismanaged. The hotel staff are informed. They must be no staff meetings, as no 2 staff members have the same answer to any question. They are not ready to be open in the middle of their renovation process. Close down, finish the job, and pray your patrons forgive you for this horrendous performance.