3 stars for 4 seasons
as a 4 seasons property, this hotel has to be held to a higher standard. the good: spacious rooms, good,central location, depending on where in Philly you need to be. the bad: we requested suite on low numbered side of hotel, yet were given suite on back side, depressingly decorated with no view. upon complaining to front desk, we were told sorry, that's what's available. on escalation to mgr, our original request miraculously was available!
maitre d' at sunday brunch needs to return to his job as french postal inspector, or wherever he learned to be so rude.