I knew better ...
I only stayed here because I had a convention in the hotel and it was convenient, which is how I suspect they gain a lot of business. It's a very large and confusing building, there were many many complaints from conference attendees. 
While the staff I dealt with was intermittently helpful, there were issues. The rooms were very warm, they only let it go down to a certain temperature because of their 'green' commitment. That's great but they need to lower their cap a couple of degrees in the rooms and raise in the convention center - the conference rooms were so cold several of us left sessions early. 
No free internet in the rooms and even when using in the general areas, it's very slow and painful to use. 
The 'highlight' of the stay came one night when I had a long day of meetings and decided to order from the Draft pub in the hotel. I stood in the pub and waited for the food, which was delivered to me in a short time and I took to my room. Immediately I knew it was not hot (I didn't delay starting to eat) so I called the front desk to see if I could warm it up somewhere. They told me I could ... for $20 they would deliver a microwave! I told him the issue ... that I had JUST ordered from THEIR restaurant and it wasn't even luke warm. He said that was my only option unless I chose to return to the pub. I didn't return to my room with the food so that I would have to turn around and head back to the pub - not at all accommodating and slightly rude about it. 
Too expensive, they don't include breakfast or internet, refrigerators or microwaves. You can get a bottle of water for $4 if you're thirsty ... but it's going to be warm. Would never stay here again. I would stay at the Marriott which is also in the Arts District.