Housekeeping challenged
I had stayed in the loft area previously and had a good experience. I usually stay at the Marriott, but thought I would give this another try, as they don't charge to receive my convention pop-up.
The desk said that my room had been renovated, but there was no evidence of that. In fact it was looking pretty tired. I had several problems: my cell coverage was horrible; I had to stand at the window to get a signal; this is bad, as I use my phone as a hot spot. The lamp next to the bed did not work; the light in the closet stayed on constantly; the stopper in the sink was broken; shower handle was loose; the showerhead was old and all the settings on it were completely worn off; the tile on the shower wall had a horizontal crack about 3 feet long and the grout was stained; the next morning housekeeping did not replace the coffee, I called to get some sent up, but had to call again an hour later to remind them. The room had only a chair with a vinyl cover.
From the fire plan it looked like I got one of the smallest rooms, so I may have just been unlucky, but I wasn't happy with the maintenance of the room.
The location is good. The staff was very pleasant. However, they would not give me late checkout. I'm going back to the Marriott next year.