Weren't prepared for a large group
Recently went to National FFA Convention in downtown Indianapolis. Hotel was overbooked and we did not get the rooms which we were promised. Breakfast was not served early enough for convention goers to utilize continental breakfast. Showers would randomly shut off and room keys would randomly quit working during the week. Front desk was understaffed considering the hotel was overbooked and there was only one person working to resolve problems during the first night of convention check-in