80 degree room temp, outdated, nasty service @ $800.00 pricetag
After the hurricane we were left without power or water for a full week and we finally decided to gather the money together and stay at any hotel that was available - Affinia 50. We stayed in room 1106 which was a sweltering 80 degrees the heating would not turn off, the desk in the room had visible crumbs from a previous visitor, there were no bed lines provided for the fold out bed at any point through the night. The bathroom was tiny and out-dated and our pets were not accommodate despite advertisements of a pet program. These are the quick facts but let me tell you about the whole adventure.
We called the hotel to confirm that they were fully functional prior to making the reservation we were reassured that it was. The morning of our check in the hotel called an confirmed our stay which we informed them that we would be coming. Well when we arrived at 3 pm it was utter chaos. 
Rather than greet us and help our two little dogs get checked in as soon as possible the lady at the register by the name of Arlene Brown continued to talk on the phone with a future client and waved at me to hand over my ID and credit card. 15 minute later, still on the phone, Arlene informed us that the room would not be ready but that we could store our bags. I said we'd be glad to do that if they would give us a late checkout to accommodate for the late check in time. 
My request was denied immediately while Arlene was still on the phone. I asked to speak to a manager and instead was deferred fifteen minutes later to the "director of room services" a lady with blond hair by the name of Olmos and she rolled her eyes at my request and insisted on telling me that a hurricane had occurred and that many people had been left stranded (yes ME!!!) and that she would gladly CANCEL my reservation if I didn't like it since there were mnay takers. I informed her that I was well aware of the hurricane and that traveling all the way to midtown and waiting to check in - I would not want to cancel my reservation but just wanted the room I paid for. I was finally able to get into the room with the help of another staff but this experience left a sour taste in my mouth particularly since the majority of the checkins that Olmos was gladly assisting in her native tongue were visitors for the Marathon and not stranded like my family who were in need of some compassion and kindness.
And that was only the beginning despite having to pay a pet fee and sign a waiver stating that I would use a dog mat and bowls that they would provide to ensure the cleanliness of the room - neither was provided despite a personal visit to the desk three hours later. I actually took the dogs to a friends instead leaving the hotel for an hour.
 Bed linens were never provided for the sofa bed that was in the room at any point during the stay. The air was nonfunctional and the thermostat read 79 degrees through out the night and until our departure. Disaster. I didn't even bother to ask for a partial refund due to the temperature of the room which was obviously verifiable since the thermostat was on 80 when we left because I couldn't be bothered.