Very Good hotel, perfect location
We stayed for 3 nights on the 18th floor overlooking Union Square and the Financial District. The room was a good size for 4 (2 adults and 2 children) with 2 double beds (king sized beds would have been better). The wifi here is very expensive at $15 per 24 hours and there are hundreds of locations where you can get free wifi within walking distance - if we were a few floors lower then we cold probably have reached some of the free sites! There are a few PC's at the reception area which provide free access but my kids were approached by a homeless woman for money before security stepped in and escorted her offsite. None of us felt particularly safe on the streets of San Francisco as we were constantly stopped by homeless people - at one point someone even taking food from my daughters hand! There is a basic gym here but no pool. The location is great being a short walk to Union Square, not sure if we will be visiting San Francisco again though!