Rooms need upgrade
Stayed at this hotel for a business seminar. Most of the guests seem to be in transit via Logan Airport. The room was disappointing, mainly due to the poorly designed air conditioning system, which was noisy and blew cold air right onto the bed. Tried to adjust the louvers and lower the fan but it did not help. Same thing for the couch in the living room area. Could not sleep due to this situation and finally had to shut off the air conditioner and open the windows which let in outside air but also the noise. Otherwise the room was functional with a refrigerator, microwave oven and desk with internet access (free for Hilton Gold members). Furniture, carpeting and bedding was dated. Housekeeping was good. The complimentary hot breakfast included eggs, sausages, bacon, potatoes, pancakes, waffles, etc. as well as dry and hot cereals and was good. Service for our seminar was excellent and requests to the management and staff was handled promptly and with professionalism. There is a complimentary shuttle which can take you to the airport or to the MBTA station where you can take the "T" to anywhere in Boston. No self parking, only valet parking at $35/day. As a seasoned traveler, I have stayed at many Embassy Suites but this one left me disappointed.