Thumbs up for Security personnel
My husband and I stayed at the W Hotel for 5 days on a business & pleasure trip. I have mixed reviews. While location is excellent, accomodations are highly overpriced. For starters there should be a difference between minimalistic decor and cheap materials. Rooms are very small and uncomfortable, bathrooms are too tight and don´t even have a door but a translucent shower panel. As Starwood members we requested an "upgrade" and had to be moved twice before settling.
But there is a positive note worth mentionning regarding the staff. Two thumbs up for the Security personnel, specially Robert Salomon and manager Ed Maynard. Mr Salomon was very helpfull and efficient in locating some personal items we had left behind in one of the rooms.
He truly saved our stay at the W.