"Ritz Lite"
As others have mentioned, this is a nice hotel...but not quite in the same league as most other Ritz-Carlton hotels I've been to.
Positives --- Staff was mostly very friendly and helpful. My housekeeper and room service staff were exceptionally cheerful. The location was actually very good for me with business split between Brooklyn and the Wall Street area, and the quiet evenings were quite refreshing compared to holiday madness in Midtown. Statue of Liberty views from the room were fantastic.
Negatives --- The overall feel of the hotel is like a nice JW Marriott or Hyatt. All nearby hotels were very expensive during my stay, but this wasn't worth $700/night. A weekend stay at half that or less would be a good value. The breakfast in the restaurant on 2 mornings was mediocre at best, and it'd take 10+ minutes for anyone to notice an empty coffee cup. Bar service in the evening was friendly but took forever to get a check. The biggest thing that bothered me --- an absolute hotel cardinal sin in 2012 --- is charging $12/day for internet use when your bill for 4 days is over $3,000 with minimal incidentals. It's short-sighted and outrageous that hotels continue to charge for wireless, and the principle of it just bothers me...especially in a luxury business hotel where 95% of travelers will need to use the internet.