Superb views- In dire need of renovation
Checking in I felt like I have arrived at the grand old dame of Chicago. Beautiful old house - located with magnificant views of Grant Park and the Buckingham Fountain and all of Lake Michigan at your feet. However this grand old dame really needs some makeup. The rooms are fading the wall paper peeling off the walls - the beds overly soft after years of use, and the electrical installations eliciting sparks every time you plugs something in.
The service is completely impersonal - no one seems to care any more , front desk, bell desk, room service - all of them seem to have lost the spark.
Sorry I cant give more than a '2' for this place, I hope someone with money will soon see the potential of this place and have it properly renovated to its former glory.