Bad from the start
We had an event to attend at Lucas Oil. After using a website to book our room and receiving a confirmation number, we arrived at the hotel to find that we had no reservation. My confirmation number didn't matter because I booked through a third party website. After scrambling for several minutes, she found a room that was being held for someone who had not arrived yet. We paid online for a deluxe floor king room. I was told that this room was not available but if I contacted the website I booked through I could get a refund for the difference. Running late to my event at this point I agreed. As she was typing my info in to the computer several people came down complaining that their keys didn't work. Which seems to be a common complaint about this hotel. I then arrived in my room to find a bathroom the size of a closet, and decorated like I was on a submarine. The trim had been stripped from all of the doors and hallways. And there was one tiny mirror in the bathroom. One vending machine in the entire hotel, which was sold out of everything. Very disappointing, especially for the money spent. 
Next day, I contact the third party website to attempt to get my refund, they call the hotel to verify my story. And I am told that the hotel says they billed the third party website for the entire amount, with no discount. What??? So I call the hotel. "Oh we are sorry. We will tell them the situation." Never again will I stay at the hotel. And never again will I use a third party booking website!