Cons Overshadow Pros
I've traveled for 5 years as a consultant and have stayed in a wide range of hotels across many states and countries. I value comfort over style any day. Overall, this one isn't bad, but for the price, it's hard not to feel ripped off. For $300, I expected more than friendly service, a good location and generic trendy room. I wanted a good night's sleep and that was sadly lacking. The entire stay, I couldn't help thinking about those Holiday Inn commercials about being smart and not overspending and how they were talking about hotels like this.
Pros:
- Rooms are nice...nothing bad, but nothing special. They try really hard to be trendy but the "unique" pieces don't really evoke any emotions for me either way.
- I like the music in the lobby and the nature sounds in the hallway.
- Staff is very friendly and accommodating
- Location is great for downtown Chicago
- Rooftop bar was your typical cool business people hang-out on a Thursday night
Cons:
- SO much noise. People sound like they're in your room and I wasn't even near the elevator. Tried to take a nap after a long flight...nope, housekeeping was extremely loud. Every door open and close sounds like your door. Woke up at 7am to a woman having a phone conversation for almost 2 hours. I don't know where she was, but it sounded like it was in my room. Not only could I hear every word she said, I could hear the person on her phone. Can definitely hear the train as well...including the train announcer saying "Doors closing."
- Bed was not great. It's a little on the firm side. Pillows were ok. It made me miss my bed at home. The sheets felt rough. and the sheets on one bed had these dark streaky stains on them...ew! Needless to say, it was hard to sleep soundly.
- "Cool" bathroom sink was very wide and shallow. It looked nice I didn't enjoy the splash backs it caused.