Don't stay at this place****put in the basement
My husband I planned a cruise vacation and thought we would stay a couple of nights in Baltimore after we get off of the ship. We paid for 2-nights in advance. We ask to see a room earlier in the morning well that didn't happen. So we came back later to check in and again I ask to see a room. They said they didn't have one to look at but they needed to go ahead and process my payment. I told them I had already paid for it months ago. They said no I didn't so of course we gave them our CC to process. We finalized everything and then the truth came out. Be prepared for what I am about to tell you. This young girl checking us in finally says okay your room is down the hall and down the steps to the left. We take our bags and go down the hall and there is the flight of steps. IN THE BASEMENT OR DUNGEON. We go down and immediately smell the sickening mildew, musty odor. Then the bed was suppose to be a queen was a full. No way my husband and I would be sleeping on this size bed. I pull back the curtain to look out the window and it's CRACKED with Duct tape holding it together. Then a side door located next to room with sheet rock and other construction tools for repairs. The carpet was dirty and the walls were spackled waiting to be painted. Everything was run down and Old. The commode barely flushed. The breakfast area had Orange Juice still setting out and food setting on the counters. I am sure it was spoiled from setting out. We ask for another room and upstairs and of course the young girl said there was nothing available 3 times. My husband and I left and never returned. Came home I contacted my bank and looked up my account for total transactions. Sure enough I had already paid in advance and paid again when we checked in. I will get my refund fully from months ago and I contacted Aahish and also explained to him of our disappointment of this place. He said they can only give us 50% back in about a week from now. I want it all back. My husband and I had to pay additional taxi $17 and $80 to change our tickets for Amtrak and $60 to Rodeway Inn and didn't stay. I will continue to follow up on this. Something needs to be brought out about this place. IT'S NOT SAFE.