Cozy = Tiny
Reviews have mentioned the small rooms. The first room I was given was so small the only place to sit other than the bed was a metal folding chair. The bathroom was very small. I had to remove the toilet paper to be comfortable on the toilet. I called the front desk and was given a slightly larger room. 
The room needed the walls painted and the baseboards repaired. 
The electronic keys were difficult to use. At one point the housekeeper on the floor had to let me in my room.
On Saturday night I asked for a late checkout. I was told I could have 1:00pm. On Sunday the front desk told me they had no record of my request.
I could not print my boarding pass. The very nice door man could not print my boarding pass. He sent me to the front desk. The girl at the front said it would take 30 minutes to print it. I did not wait.
The breakfast was nice, but the room was very crowded.