Needs some improvements
This hotel is in a great location as everyone else has mentioned.....it all went downhill from there..... The room was a little on the dingy side and lacked any type of personality. We had no way of adjusting the room temp. Also, our tv remote was missing...called the front desk who transferred us to someone else-was told they would bring a remote up for us but never did.
 Jessica, the guest relations manager was very nice and comped our wifi for us.
 $3.75/bag to hold bags is ridiculous...most hotels offer this as a complimentary service. Also, the elevators were competely confusing and no one told us how to operate them upon check-in (and did not mention which elevator we had to go on depending on what floor you were on). 
It was a cheap place to stay for our trip to NYC so we really can't complain but don't expect much out of this hotel!!