Perfect location downtown
After a rough start--only one overwhelmed employee was at the front desk when we arrived--this turned out to be a great base to show off Chicago to visiting family. Millennium Park is only a few blocks south, and the Michigan Ave. Magnificent Mile is just across the river to the north. The price is pretty amazing given the location. Rachel at the front desk was very helpful with restaurant recommendations, quickly fixing an issue with our room keys, and getting a flat sheet sent up to the room practically before I hung up the phone. The valet parking worked flawlessly for us. The bathroom was too small and could use some updating, but we liked the suite otherwise and slept great, which is what the point of it all is, right?