Grand Dame could use some attention
This is an iconic historic property, and in my childhood in Chicago, was THE place to go. Times have moved on, & the hotel doesn't seem to know what it wants to be: a hip, W-like place or a restored historic beauty. My room was more towards the latter, but the furniture is old & the bathroom looks to be a relic from the 1980s. Worn marble, tiny tub, industrial toilet. Nice feature is a computer in the room with info about the hotel & the city. Stay away from Kitty O'Shea's restaurant; back in the day, this was a hot watering hole but the fish & chips are now a greasy mess & the staff surly & indifferent; however, the Irish music duo was delightful. Unless you need to be in the South Loop, go someplace more interesting, newer & closer to the action.