Perfect, Or As Close As You'll Ever Get
As a woman travelling alone, I felt safe and comfortable at all times at The James. There were always friendly, courteous and helpful staff at the door and in the lobby. The room was spotlessly clean. The housekeeper even held the door for me as I wheeled in my suitcase upon arrival. There was plenty of bathroom counter space. There are toiletries available but I didn't use them as I travel with my own. The sheets were soft and the bed was very comfortable. I appreciated the unexpected upgrade to a mini-suite when I arrived at 12:30 pm and my room was not ready. Noise was not an issue on the 14th floor. The location of the hotel couldn't have been more perfect. It is only a block from the center of the magnificent part of Michigan Avenue and walking distance to the fine restaurants in the State Street and Rush Street area. I loved that the hotel was across the street from Starbucks and Trader Joe's supermarket. I picked up some water and yogurt and there was room in the mini-bar to keep it cool. I used room service twice and they were quick and got the order right both times. I am a traditional style person, but I didn't mind that The James is in the Euro-Contemporary style, as they did it in a functional way. The hotel even has a driver who will drop one off at a local destination if they are available, which was the icing on the cake. The only thing that I could have wished for was a coffee maker in the room. They have complimentary coffee in the restaurant downstairs, but I didn't want to go there in my jammies.