Beautiful Property, Great Location, Lackluster Staff
I've stayed here a few times for work, and while I definitely enjoy the location and the rooms, the staff seem uninterested. I am one of those independent travellers that like to do things on my own, but I would expect that when I reach out for assistance, it would be generally easy going. Such hasn't been the case in my experiences, room service got my orders mixed up - which is human and okay - and I needed some towels sent to me room. When all this was explained to the front desk (I don't know the woman's name, I called over the phone) she seemed uninterested in my issues and blatantly asked, "So you would like towels sent to your room?" It may not have meant to come off disconnected, but I got the feeling that I was bothering her and she just wanted the conversation to be done with.
There was one gentleman in the daytime whom I inquired about the area, and he was helpful. A little too hit or miss for my taste.