Four Day Stay - Miracle Mile Christmas Shopping
Could be a five star Experience, yet a few details lack to make it one. Restaurant/Room Service appetizers, entrees, and service was very good, yet the deserts were surprisingly poor and room service was introduced cold, twice. Single ply TP at $500 per night? Room cleanliness was outstanding, yet common space areas were not as good. Elevator smudges, little trash items on the floor, door handles/glass hand prints, etc. Service was great, other than our concierge who had an attitude with setting up a restaurant reservation (Rose Bud Steak House), even after a $25 tip - go figure. Other than these few items, a real solid experience. Would we go again? No, not at $500/night. Would try another Experience (Ritz or The Drake) before returning.