Awful gym - nasty pools - needs another facelift - nice bartender
I stayed at this hotel for a week while attending a conference downtown.
While the hotel was clean you could tell that they were on a budget when they remodeled the place. The bathroom's had old bathtubs and the new paint didn't come all the way down to the floors. On the website it clearly states that all rooms have upgraded beds, but mine was old, dingy and not very comfortable (I should have asked to switch when I checked in.) Speaking of checking in, when I was checking in (after waiting for the one guy on duty to get off the phone for a good three minutes - which is a lot if you are the only one in the lobby with the only employee in the place - the guy on the phone was offered a lower rate than I was paying - can't you do this from the back office?) I was given little info and sent to my room. If I was paying for this I would have renegotiated or even walked away.
I also selected this place due to it's gym (which is an absolute joke - if you are looking for a small room with three antiquated machines that don't even work, this is your place) and the pools are dirty and not very inviting.
The only great thing about this hotel is that it's close to the tram (a four minute walk and then a 20 minute ride to downtown) and the bartender. The free breakfast also isn't that bad (although I did just stick with the fruit and toast.)
Suggestions for management: upgrade the gym so someone can actually work out there or be truthful on your website about the gym, pool, check-in folks and state of the rooms.
While walking to the tram I did see the Extended Stay Deluxe Midtown which looked brand new from the outside, so you may want to check out that place (but again I haven't been or stayed there).