Loved the Andaz
I thought the location of the hotel was excellent, directly across from the library in the Bryant Park district. The room was the very large, modern, clean, sleek, and one of the best bathrooms ever. Very unusual and unique for a boutique hotel. I did not have a lot of interaction with the staff but everyone seemed pleasant and helpful. I never got the feeling that the staff was trying to be anything other than service oriented. I will say there wasn't anyone to help open the door, but after walking from Penn Station with luggage I managed fine on my own. If the location sounds appealing, I would highly recommend the Andaz.