Fantastic location but rooms in need of refurbishment
I stayed at this hotel for a recent conference in Chicago. The hotel has a wonderful location - right on the river and close to restaurants, shops and attractions. I could see both the river and Lake Michigan from my hotel room. The common/public areas were great - modern, clean and well-maintained. The service was good on check-in/out. However, the guest rooms were quite small and dated. There were also a few telling signs that the rooms were in need of refurbishment e.g., peeling wallpaper. We had a faulty exhaust fan and our bathroom sink did not drain properly. We made several requests to maintenance, and although they did send someone up to "have a look", that's as far as it went. I'm not sure if I would stay here again. The location was fantastic - but not so sure about the room quality.