Dissapointed!
I kind of felt like a red headed step child at this hotel. While the room was clean and comfortable, service was poor. They totally neglected to straighten my room the first day and when I ordered room service it took an hour an a half for delivery. When I called them to inquire about my late night snack, they claimed they had mistakenly delivered it to the wrong room. When it was finally delivered, the soup was cold and my desert was melted. NOT what I would have expected from a "4-star" hotel.