ReReview: Things aren't any better
I am reviewing the Crown Plaza again after staying there earlier this month. Given that the last time I was there the hotel was experiencing an emergency.
Unfortunately, things weren't much better.
The rooms that I stayed in was a good size and clean. They even upgraded the TVs to new flat panels. The best part of the trip again was the bar and grill with their prime rib. The food was excellent and the staff was great.
That is where the pleasantries ended. Despite being a good size, the bed was uncomfortable. I had called the front desk for some feather pillows, but they never sent them up despite repeated calls.Being that I was on a business trip, it was vital to have a strong network connection to work at night. Despite complaints, the connection was terrible. 3 minute load times for Google are not acceptable. 
Overall, the hotel is better than staying at a motel but for the price and "luxury", you are better off staying at the DoubleTree a block away.