Wonderful Experience
The Hilton suites has the best customer service I have had at a hotel, The concierge was always quick to help us with directions and getting us transportation, and the front desk was wonderful with accommodating our group of 15 by getting our rooms moved to the same floor. They are very friendly and I would without a doubt recommend them to anyone who is travelling to Chicago. The location of the hotel is also great, and walking distance to so many great shopping and dining spots. They get a 10 out of 10 in my books.