What a mess
From start to finish this was a joke. Our room wasn't ready when we arrived, even though we didn't get here until 45 minutes after the 3 pm check in time. We went to the "mini bar" off of the lobby and no one waited on us. We had to go up to the bar to get our drinks, where the bartender was busy chatting with a delivery guy. After going out for dinner we came back to our second floor room and the pounding music from the same mini bar where we did not get served was so loud there was No Way we were going to sleep before that stopped. We told the girl at the front desk that we were disturbed by the music, and she could only offer us ear plugs as a way to solve the problem. There were no empty rooms to move to. It was midnight, and the bar stays open until 2 am! You would think they could at least add some sound proofing to the ceiling downstairs. Oh, and did I mention that they are renovating the exterior, so there is scaffolding and netting around the entire building. Of course we weren't informed of this until after we had already paid our full deposit in advance...to get the Internet rate offered on their website. seems like everyone working here from the front desk to the manager is about 20 years old, so who is really in charge here? Worst hotel experience ever. We are supposed to stay here for 3 more nights and I was told that tomorrow night they will be giving us a different room. Perhaps I will be writing another review tomorrow night at 1:23 am while I am waiting for the bar to close. Too bad I picked this place. As I have never bothered to write a review of any kind this was an evening of firsts for me.