Good location, below the Westin standard
Looks relatively new. Staff are largely untrained, unprofessional and unmotivated. Any simple request (taxi to airport, replace towels, etc) seems to get a lot of sighs and some eventual action. SPG platinum member billed for internet connections and they wanted to argue I should pay it. 
Facility is gleaming new and clean. Linens seemed a little less than one expects from a Westin. 
Few amenities on site, lobby bar not open most evenings, no umbrellas at concierge. 
Location is fantastic, noise (live music) from Beale is what you would expect and pleasant.
They have room to achieve to get up to Westin standard but the value was there.