Great Hotel... however,
A quick out of town weekend for us. Great location, room was comfortable and clean. Checkin process was extensive with long lines. Our stay was supposed to include in room free internet, which it did, but you had to accept the charge first and then they credited it. Seemed too complicated for a free perk. Also said robes in the room, there were none. The number of kids at the club level was very high and a lot of poor parenting going on that was not the hotel's fault, but detracted from our stay for sure. The free breakfast was always out of something and the lines were long and not enough seating. The coffee had run out twice on each day that we were there, they only had a pumper pot for a ton of people. They indicated we had to fill out cards on the number of people eating so they could plan appropriately in the future, but 2 days, they never gave us the cards. The room was wonderful, the amenities, not so much. The warm cookies at night and the manager's reception on Thursday were very nice. The bell staff was very helpful.