4 stars? I am confused.
The place is DECENT. I had read some horrible reviews so I was pleasantly surprised. However, the 4 star rating makes NO SENSE. This place is definitely 3 stars. The service is not great (especially reception) and they are understaffed for the amount of guests they have (which is a TON because the hotel is gigantic). The place is kind of like a zoo and just to have them hold our luggage before check-in we had to wait in a 30 minute line. The bathroom was not 100% clean upon arrival. Small and outdated rooms. Get the upgrade. I paid for an upgrade but the process was a little shady with different prices told by different staff members. Location is definitely the highlight here.