Excellent Choice!
Our hotel choice couldn't have been any better. We were a party of five and had difficulty finding a hotel to accommodate our group. We arrived into NYC on a red-eye flight from Hawai'i and was quite surprised that our request for an early check-in was granted. Thank you, Courtyard! Although our room's air conditioner wasn't up to par, the hotel made every effort to resolve the problem. The engineer, who had lived in Hawai'i previously, was most courteous and efficient, along with mostly all of the hotel staff. The rooms & beds were comfortable, and no bed bugs! There are in-room safes that was not listed as an amenity. The hotel location was also a plus. The convenience of the subway entrance just a few steps away as well as nearby shopping and eateries made this hotel an excellent choice.