Staff, especially Jan Morales in Reservations, gave incredible personal service!
We love staying in historic hotels. Although they lack some of the amenities and shiny newness of a modern hotel, we think their charm more then makes up for that. We stayed in a multi-room "specialty suite" that was ENORMOUS (1200 SF?), with a living room, dining room, large master bathroom, full 2nd bath, bedroom with 2 queen beds and lovely view of the park. It even had its own doorbell!! The room was an amazing value, and I received a call from Jan in Reservations the morning of our visit just to let us know our room was available for early check-in. Although all of the staff were wonderful, Jan was especially helpful and made our visit special! Not only did we love our room, but the hotel location and proximity of parking were hard to beat!