A hotel to avoid
Let me start off by saying that I'm a priority club platinum member, and stay over 50 nights per year in Intercontinental Hotel group properties (the parent chain of Holiday Inn) - I'm also a frequent visitor to San Jose, and I usually stay at the Candlewood Suites over in Santa Clara. That hotel was full, so I opted to try the Holiday Inn - San Jose Airport instead, and will not make that same mistake again.
The first problem is that the original room that I was booked into had a malfunctioning air conditioner. Instead of pumping cold air into the room, it was heating the room to the point that it was actually cooler outside in the 94 degree heat than it was in the room. These things happen, so I stopped by the front desk on the way to dinner and asked them to fix the AC while I was gone. 90 minutes later, I get back to my room and it is just as hot as it was before, even though now it's cooled down to the 70s outside. I call the front desk and they know nothing about my previous request. The woman at the front desk asks to put me on hold while she looks into the matter. After 15 minute on hold in a room that's over 100 degrees, I give up and go downstairs. They tell me that the air conditioner is broken and that I will have to move to another room. 
Things break, and although it took three tries, they did resolve the situation, so that's no the entire reason for the one star review - there's more. 
1. The new room, although the AC works, it's VERY LOUD.
2. The bathroom fixtures are barely attached. The shower faucet requires all my strength to get it to shut off and stop dripping.
3. Although the hotel claims to have an outdoor heated pool, it doesn't have any water in it, defeating the purpose. 
4. Although the hotel claims to have a free parking lot, on two separate occasions, the lot was completely full, requiring that I park on the street in a residential area a couple of blocks away. 
There are other options near the San Jose airport in the same price range. I urge travelers to consider those options first and stay here only as a last resort.