Fantastic hotel with great staff
We loved the Fairmont, where we stayed just for one night in a gorgeous suite with an incredible view of Chicago. The room was spotless, and every detail in place. Everything that was supposed to work, did work; not a speck of dust or debris anywhere, and a fresh clean smell; nice furnishings and a very comfortable bed. The staff was also top-notch: professional, pleasant, helpful and friendly. The location is convenient to Michigan Avenue, but just far enough off the main drag to be a very quiet and peaceful location. My only complaint would be that our room was next to the elevator and while we did not get a lot of hallway noise overnight, we did get some sound effects from the elevator shaft itself; however, it was nowhere near as bad as I'd anticipated when we saw the location of the room, so I think their soundproofing is pretty good. We didn't even hear a peep from the fire station across the street.