Depends on what you expect
On business, I frequently stay at Hyatt properties. This one is Hyatt in name and the obligatory "My pleasure, Sir," and "I apologize." The trip was vacation with the family and the room was booked for three. On arrival, only two sets of towels, glasses, wash clothes, etc. were in the room. Not what is expected in a room with two beds and booked for three persons. The situation was readily resolved with a stop at the front desk. However, each day brought the same issue. Each day needed a new request. Each day brought the promise of "speaking to housekeeping" about the matter and "I apologoze." One morning, I spoke to housekeeping just as we were leaving and as she was preparing to enter the room and specificaly asked for three. "Yes, sir" was the reply. Nope, just two. The beds are good, the room was adequate in size, the decor is contemporary, and the room appeared clean. However, if you want a quiet room, skip this place. The toilets are the pressue flush variety and when your neighbor flushes his toilet, you can her it, as you can when your neighbor showers, or uses the lavatory. In fact, you can hear water splashing in the tub when you neighbor showers. These wonderful sounds are even better when someone from your room is showering or using the facilities. We had all sorts of sounds, like babies crying, but the crowning moment was the rhymical bumping of the bed in the neighbor's room against the wall, though it was short lived. The location is great (two blocks from Fisherman's Wharf with a cable car just around the corner) but there are at least six other properties within two blocks, some even closer to Fisherman's Wharf. For the price, there are much better alternatives in this area. If you do choose this hotel, be sure to visit Knuckles, the hotel resturant. Great food, not overly priced (at least not for San Francisco).