Woken at 12:30 am by guest services - worst customer service I have ever seen
The best part of this hotel are the comfy beds. Aside from that the lace is terrible and if you have any other options do not stay here. Absolutely shocking - i made a phone call from the room as soon as i checked in, at 7 pm. At 12:30 am i got a call in my room from guest services demanding my credit card number over the phone. When i reminded how late it was the receptionist apologized but still demanded the number and that it could not wait. I explained i was on medication and that this was apalling and she proceded to say she was coming to the room to collect the card and the 38 dollars. She then hang up on me!I then had to wait up for over an hour for her to turn up. She never did. Seriously, for 38 bucks how can you jeopardize the guest experience.
I hurt my back and im here to see a doctor which is the reason why im staying here. Front desk is aware of this and I have a wheel chair. I was put in a disabled room and there is no way you can even move a wheel chair in there. 
So if you,re into rude service, screaming kids at the pool, no room service and being treated like dirt then you,ll love this place. Don,t forget, they have some real comfy beds!