Old hotel / needs update / and staff overhaul
When we arrived, we were told that we could park for 10 minutes in order to check in and then needed to move our cars a couple blocks away in their parking garage. That seemed reasonable to us, so the women went inside to check in. There was only one clerk behind the desk and he was on the phone with an irate customer (something about the charge to their credit card). I kinda felt sorry for the clerk, because nothing he said was going to be good enough. Anyway, we stood there for over 15 minutes with no one else coming by to help. The clerk finally asked one of the employees who was checking out after working to go get his boss. We finally got back outside to get our luggage after 20 minutes. The valets were harassing the men about moving the cars, because we had been there 20 minutes. We got our luggage and went to the rooms. The hotel is an old renovated building with some beautiful features, but it was not very clean. The bed was clean, but the carpet was stained and dirty. The bathroom floor was dirty with built up dirt in the corners. We ate breakfast there the next morning and all decided to have the buffet. We were over charged which tool a while to get corrected, and then they refused to break up the bill because there were 8 at our table. At check-out we were faced again with only one person on the desk and it took forever to get a receipt. All in all, I would not want to stay there again.