"Bugs in Bed"
I checked into the Best Western Jacksonville Airport on March 17th at 1am in the morning for a brief overnight rest before leaving on a cruise to the Bahamas. Having traveled extensively --both domestically and internationally -- since childhood, I have been educated on the importance of following proper health and safety protocol when away from home. Needless to say, I was shocked to find bugs, both alive and dead, under the mattress in Room 257 upon arrival. Due to the lateness of the hour, I immediately asked for another room. Although the new accomodations appeared to be "bug free", I still left my suitcase in the car as a precaution. Yesterday morning, I related the incident to a family member who immediately logged onto Trip Advisor to check out the hotel. To our surprise, we found 2 similar incident reports over the last 6 weeks. I was encouraged to contact Mr. Cecil Grant, the general manager, to report the problem I encountered in Room 257. When Mr. Grant contacted me, he assured me that his hotel did not have a bed bug problem. I offered on four separate occasions during our conversation to take him to the room and show him what I found. Each time he refused, explaining he would rather wait until his "inspectors" could investigate the problem. While I am certainly not an entomologist, I am smart enough to know a bug when I see one. So while I can't confirm the existence of "bed bugs" in Mr. Grants hotel, he definitely had "bugs in his bed" -- both alive and dead. There were black spots on the mattress and a red bug (alive) that looked like a tick. 
Each reader of this review is encouraged to draw their own conclusions regarding my stay at the Best Western Jacksonville Airport. I, however, will NOT RECOMMEND this hotel to anyone, nor will I stay at this location again.