Room smelled like a dead rodent
We arrived around 9pm after a long day drive with two children. The minute we walked in the room, an overpowering odor like that of a decaying rodent hit us like a sledgehammer. We immediately went to the front desk and they gave us some room spray (which really didn't help at all). Unfortunately, there were no other rooms available and it was late at night so we decided we would have to try it. We thought we would get used to the smell, but we didn't. It greatly interrupted our sleep. We happily checked out in the morning after a brief swim (no clean towels to be found by the pool and literally 20-30 used towels all about the pool area). I asked to speak to the manager on the way out so he/she could come smell our room. I was told the manager (Tawni H) was on the phone "with corporate talking about a computer issue" and couldn't get off the phone but would call me. I am still waiting for that call. The person at the front desk said it is a city issue - I am not sure what it is, all I know is that it smelled like a dead rodent and no one was remotely helpful in addressing the issue. NEVER stay here.