Great hotel - until we checked out and fraud was committed.
My girlfriend and I had enjoyed a wonderful time in San Francisco, and very much enjoyed the hospitality and facilities at this hotel. The concierge was especially helpful and overall, when we checked out, we had nothing but positivity in terms of our view of the hotel experience. 
This all changed as we checked out, we were informed by the member of staff at the front desk that we had a $70 charge for drinks from the mini-bar. We hadn't consumed any drinks from the mini-bar and disputed this with the member of staff. Additionally, we explained that in fact the day before a different member of staff came to our room to check the mini-bar and found that we had consumed nothing. We suggested that the room be checked as well as the stock, this would confirm nothing had been taken. 
Eventually, the lady at check out agreed and said they would not charge us any money, we requested a receipt from the hotel showing that no money would be taken and that we owed them nothing. The hotel provided us with the receipt which we currently have in our possession. 
We recently returned from our trip to San Francisco to discover that in fact the hotel had charged my girlfriend's debit card with the $70 without her consent. We had provided the card at check in which the hotel pre-authorised, as indeed is commonplace at most hotel chains. We had not signed any bill or receipt to confirm it was ok for them to take the money, which indeed we didn't owe them in the first place. Basically, this is at best a very poor mistake, at worst, outright theft and indeed fraud. We have e-mailed the hotel and have yet to receive a reply. My girlfriend has reported the transaction to her bank as fraudulent and we will be helping the bank with their enquiries by providing the receipt from the hotel showing there was no money owed on our account at the time of checking out. 
This shocking behaviour from the hotel has left us with a sour taste in the mouth after what was a fantastic trip. We're all for paying our own way, however a hotel charging a card without authorisation from the card holder is deplorable - especially as we had not consumed anything from the mini bar. 
The check out staff at Intercontinental should be aiming a lot higher to uphold the reputation of the hotel itself and the wider brand. If this was the action of one rogue member of staff then appropriate action should be taken. If this is broadly the policy of Intercontinental hotels, I seriously suggest that you don't stay at any of their properties.