florida couple
Our disappointment started when we couldn't find the hotel. The address is on Broadway so you would expect to find some sign of the hotel on Broadway. No such luck. They put in a restaurant which took up the entire front of the building, so the entrance was on 77th St.. I was born and raised in NYC so I should have no problems finding someplace, neither the driver or I could easily find this place. Check in went very well and then we went to our room which was supposed to be a "Panaramic Deluxe" with views of the city sights. We had a view of another hotel being built and all the noise associated with construction. We paid extra for a balcony and the balcony was the size of a cigarette carton with no furniture. We had a super small room with 1 chair, no desk, no table of any kind. They advertise bathrobes in the room, none. Then say they are supplied on request. They advertise a public balcony on the 14th floor-it was closed and did not have any furniture. The room was a total disappointment. I would not return or recommend this hotel.