Just the worst experience ever
First, the person checking me in told me and wrote the wrong room number down on my card. I guess there is a first for everything. Went back down to clear it up, and she was not apologetic whatsoever. Okay honest mistake, but with just some basic customer service skills, you would assume they would at least say I am sorry. 
Later that night, the room became warm so I adjusted the cooling unit to put the AC on. It cooled down for about an hour, but then the room warmed up. I went over to check the cooling unit, and the heat was on full blast, and it would not shut off. The room warmed up to about 80-90 degrees. This was at about 4AM, and I did not want to call the front desk to get their maintenance person to fix it at that hour so I had to sweat it out for a copiple hours. Upon checking out, I mentionedthe broken heater, and again no apology. 
This place is just awful.