Does not practice common human decency.
My trip to Philadelphia began with a full bladder... After mandatorily holding it for two hours, I thought my bladder was going to explode. That is when we pulled up into the entrance of this hotel. While my friends were unloading the luggage, I quickly darted inside to use the bathroom in the lobby (I assumed every single decent hotel had a free lobby restroom, especially a so called "4-star" hotel). Hunched over from the pain, I slowly walked down a dead end path advertised as "bathrooms" right next to the front desk. I thought my nightmare was over when I placed my hand on the door handle, but my dreams were crushed when the door was locked. I first thought "Is this a joke?" and "what kind of hotel locks their bathroom lobby?". I then discovered that the bathroom required a key card to open the door. In my opinion, this goes against basic human rights. If they were worried about the homeless living in the bathrooms, they can obviously see everyone going down the dead end hallway towards the bathrooms and stop them in the first place. This is not a way to treat guests that are checking in and other potential customers scouting out hotels. After waiting another 10 min. , I finally got a key card and used the restroom. I expected this "locked luxury" bathroom to be among one of finest bathrooms in all of the world. To my surprise, it was filthy, smelly, and one of the two bathroom stalls were out of order. 
Looking past the bathroom indecent, I decided to give the hotel a second chance. After literally getting lost finding the room to the confusing layout, my friends and I arrived in the room. The elevators were okay (contrary to what everyone else is saying on here about them). 
In the room, we noticed that the mini-fridge was not stocked with any products (like it was advertised to be). We were not going to consume anything out of it, but it was the premise of the matter that was bothersome. 
Upon arrival, there was what appeared to be a room service tray covered in half eaten food and silverware laying in the hallway outside the elevator on our floor. We left the hotel multiple times over then next two days and this was never touched, picked up, or removed. I began to see flies around it when we were going to check out the following day.
Parking is an unmitigated disaster. There is no parking lot, there is only valet parking in which you MUST spend 45 dollars daily. It is either that or get dropped off at the hotel (but I am going to guess that everyone is going to drive here). The actual valet parking is pretty decent, but that price is outrageous! 
We saw the internet advertised for 10 dollars a day for the most basic package. We decided that since everyone brought their laptops, we would purchase a day of the internet for 10 dollars. What we did not know is that, it was falsely advertised. The price was 10 dollars per computer which is an absolute joke. Again I asked myself, "what kind of 4 star hotel DOES NOT EVEN HAVE SOMETHING AS BASIC AS FREE WIFI". 
The overall room was really spacious and the layout was pretty fantastic. The furniture was dated and pretty uncomfortable though. There were two queen sized beds and one pull out sofa. After pulling the short straw, I accepted the pullout sofa. It only came with one sheet on it. It said in the rooms information that there is a spare comforter blanket in the top drawer of the bedrooms. There was never such blanket. I froze that night and barely got any sleep at all. The couple of hours of sleep I did get were ended when I was awoken to attend the joke that is this hotels "free breakfast".
The breakfast is held in the TGI Fridays on the lower floors. The layout of the food was confusing, and nothing was labeled. It was a disorganized disaster! There was a huge line for which I did not know what it was for. After reaching the front, I realized that it was just one man making omelets for dozens of people. I passed on the omelet and decided to go searching for other food. After exploring the very cryptic layout of the TGI Fridays, I eventually found some pancakes which were pre-made and very small, some cereal, and sausage links that were dry as a bone. I could not even find a drink, until I realized that you actually had to go behind the employees only counter to fill up a cup out of a despising machine. I stayed at another embassy suites in Richmond VA before, and its breakfast was FANTASTIC with everything organized and home made do it yourself Belgian waffles. This breakfast is an absolute JOKE!
OVERALL- SKIP THIS PLACE!!!! I was so cold at night, that I might have just as well of been sleeping outside...... and to think if I did sleep outside, so much money would have been saved for everyone.