A very Bad experience!....
It is our second time to the Four Seasons hotel New York, last year we stayed there for 4 nights, we choose to stay there for this time also but unfortunately it was a wrong choice, the hotel staff wasn't nice, we were so angry and stressed during our stay because of the noise coming from the lifts so we asked to change room so they change our room to another bad room where we couldn't sleep because of the construction across the road 57th plus the ac in the room makes an annoying sound all night even if it's off!!!!..... We called the room service for some cleaning issue in the room but no one came....... The service is soooo bad. When leaving the hotel we told the girl in the front desk about the room an d the noises she wasn't cooperative she told us I ll tell my manager and no one talk to us or apologized. I don't recommend that hotel it is very shame to the Four seasons......