VERY nice hotel...but housekeeping and concierge needs to get a clue.
Our recent visit to the Hotel Contessa was marred by an inability of the concierge & staff to follow thru on any requested side trips. The doormen also gave us bum information on directions and restaurants. Don't rely on them ...or on housekeeping that your room will be cleaned when you return LATE in the afternoon. We were with a large group and EVERYONE complained about the maid service!! Other than that, the stay was wonderful, the hotel beautiful and very convenient!