I would rather sleep under a bridge than stay here again...
Me and two friends arrived at the exterior of the building...where is the entrance? I drive around the block four times and there is some sort of white zone which, perhaps, is for valet parking since I already paid for that right...but where is an attendant? There are people sitting in cars but they are just hanging out talking. My friend J walks over and asks what we do now to which she gets yelled at that we need to pull up to the white zone where there are attendants...ummm, what attendants? Fine, we circle around....again for round 5. I then park in the "taxi only" zone since, again, there is no where to park and no one standing out there to direct. I can barely tell this is the hotel entrance. 
I walk to the front desk and am greeted by a fake overly friendly man who confirms I wanted a room with two beds correct? I said yes and he hands me key cards. The bellhop Michael is amazingly sweet and makes us think that finally we might actually get good service. The lobby is something out of an Escher painting with far too many staircases and such which is unfortunate as a member of my party is in a leg brace. We travel up the tiny elevator (four people is crowded) which squeaks the whole way up. We get to the room and I walk in to discover there is only one bed which I say is incorrect. The bellhop calls down to the front desk who tells him that all of us need to come all the way downstairs and do it over...umm no. My friend W takes over the phone and after arguing with Mr Atiitude at the front desk who tells her "we" were at fault...no joke....finally he stops arguing with her and says he will give the bellhop keys to the correct room. The bellhop sweetly offers to unlock the room with his master key for us so we can get settled while he runs to get us the keys. As we leave the room there is a couple trying to get into our room...they were also given wrong keys... We exchange laughter with them as we go to our correct room. While the bellhop is running to get our new set of keys we notice how unclean our room is...do not get me started on how nasty these rooms are.
After an hour of drama I decide to dodge my captors and see what shopping the city has to offer. My guests are a bit tired from the drive in and opt for nap time. While I was out they start smelling horrific chemicals and when they open the door to see where it is coming from as they are both about to vomit they see hotel staff spraying chemicals in the rooms and halls??!!! Why would a hotel do this??? They gased out a whole floor and when my guests complained they were moved one room over but to even get that took a large amount of arguing from my understanding. My guests gave up sleeping as even the new room was filled with noxious fumes causing them extreme sickness and headaches.
One of my guests approached the desk person with concerns for the rooms because she encountered two other sets of guests who received incorrect room keys while going outside to get some air - one set tried the room next to their out of curiousity - thinking she heard the room number wrong. She walked into the room which was held by another guest who was out but all their luggage was sitting there. This worried my guest as we both had our work laptops with us and thousands of dollars in electronics between us that might now be exposed since apparently room keys were all wrong. The front desk person argued again with her and kept insisting it was isolated to which she said that she now knew of four people given wrong keys total - how is that isolated but then he kept changing his tune saying that the computer was messing up - all the keys, btw were issued by him.
I arrive back at the hotel and I ask why our room has changed and why does the new room stink like burning plastic. I am told what happened. The smell hit me like a wall and I am grateful my guests calmly dealt with the situation since, honestly, I would have been screaming at this point.
We left for dinner trying to forget the early issues and hoping our room is secure. When we entered our hotel room - the bill slid under the door but we then notice someone came into the room to place a card on one of the beds saying that they were sorry for all the room changes and to have a pastry, coffee and juice on them...ummm seriously. So we express a concern about security and having random people in our room and you now decide to violate us further by clearly coming into our room for no reason when we are not there. Thanks for the juice but wow...?
I literally had to get drunk to get the courage to use the shower...no joke. The bathtub was covered in dirt and looked like something from a college dormroom - the bathrom was tiny, no water pressure whatsoever and the lake was fun...so the drain would no drain and I was taking a bath/shower so I decided to try to unclog the thing. Yeah, I pulled out two giant clumps of other people's hair and it still would not drain!
I could go on for days. Do yourself a favor and sleep under a bridge before paying these people a dime to stay here. With the amount they charge for their rooms the least they could do is clean the rooms but from appearances they don't even bother.