Not as great service as I hoped
We love the rooms, very excited when we got there. Second night of our stay, our air conditioner broke down, leaked all over all our shoes and all the rug. We called at 10 at night, they sent someone to fix it while my kids were sleeping. It was taking to long and it was to loud, ( I ) had to call again and ask what else they could do. Receptionist acted like I was putting her out an bothering her with my troubles that she said, I can put you in another room if you like? Really? You think? So we all had to move at 11:30 at night, still didnt get one apology from anyone. We moved, there were no blankets in our other room. and I ask can we get some blankets please. An hour later after three times calling, she said I dont know what to tell you but they left about 20 minutes ago with your blankets.. HE finaly comes smelling like cigarets and gives me my kids blankets. we got to sleep so much later then we wanted to. We planned an early day at outting and were very tired and had to go spend money on shoes.. No very happy with how they treated us, nothing was given to us for this episode..