Good location
I had just completed a long international journey and was only waiting to check in and crash into bed, when this hotel that I was booked into for the next 3 weeks informed me that they were sold out for that night, while assuring me that they were available for the remainder of my stay. Tired and weary from my travel, I could only vehemently protest and brandish my HHonors card when they decided to put me up in next door Sheraton for the night and worked out the arrangement directly with the hotel. 
After that initial hiccup, the rest of my stay in Hilton went just fine. It has a good location from the point of view of access to multiple train stations on the 'T' within easy walking distance, with Prudential being the nearest. I did not try the food in the hotel as there are a number of restaurants in the vicinity as well as a food court in Prudential. The location is also great for shopping with Prudential center, Copley plaza, Newbury street just minutes away , so you don't need any transportation. I also liked the location because walking around the hotel gives you a good feel for Boston, especially for a first time visitor to Boston like me and you get to see heritage buildings like the Boston public library and Christian Science Center along with the glassy exteriors of Hancock tower, a study in contrasts.
The room I was provided was comfortable and clean and the bathroom and shower was good too; internet access was complimentary and part of my package ( not sure if it was my corporate package or HHonors subscription). The view from my 19th floor room was average, but since I planned to get out and around, it did not matter to me. A mini refrigerator in the room was convenient to stock water bottles and other drinks.Housekeeping was prompt and efficient and I came back to a clean room every day of my trip. 
Would definitely stay there again if I am in that part of the world.