Don't Stay In This Hotel Unless You Have No Other Choice
Our plan was to stay in this hotel for 7-8 days but we booked 2 nights to determine whether to coninue in samehotel or look for another.
we arrived in the hotel at noon time after 24Hr over hauls flights, hotel officer advised that check-in is at 3pm and they can't give it before that. we accepted the fact especially it was Easter holidays and we had to wait for 3 hours in the lobby till 3pm and when we asked for our room we were told it was not ready!! Ms. Maria tried to help but she was helpless with other staff, finally she managed to give another room at 3:45pm!
room was not as we expected, it looked like 1990's style and we felt that we paid more for less.
second day we went out late from room and we came back late at 9pm but room was still like left, no house keeping were conducted, we went down to hotel management and Ms. Irina also tryied to help but staff response was very bad even they claimed we posted"don't disturb" sign which was redicuolous and incorrect, eventually we had to leave the room and we came back at 10:30pm then room was arranged but not completely cleaned.
we asked front desk for tea kettle ( which suposed to be included in the room) but they kept transferring line to house keeping and we found no alternative to ordering tea pot which was charged for some $20
the only good thing that in return they offered late check out !
i decided to book balance nights in other hotel and i was very happy to move