I could have done better.
I was in town for a film festival and I stayed here. 
Thanks to the "room block" of the festival, I had a nice rate. However, I had a number of issues that someone else might not experience, but I did.
Customer service was not great. I had a red eye in from Los Angeles and requested for several days a week before to possibly check-in early. I understand that check-in is at 3 and I understand that check out is at noon. I understand when a hotel is full that it takes time to turn over a room.
However, there was not anywhere at the desk (and I made 4 requests in advance). But they also informed me (at 10:30 AM) there were no available rooms. I requested they call me when one became available, as my film was screening at 5p and I needed to shower and hopefully take a nap.
FOUR HOURS LATER I went back to the hotel, knowing that a room had to be available at this point (I used to work for a hotel... so even after the desk clerk telling me a room would be available between 12-3, I KNOW rooms are available before noon.)
The clerk informed me I never gave her my number. Uh, I totally did and she wrote it down. Otherwise, why would I say, "CALL ME?"
I paid for a single bed. I got two. (However, to no fault, I DID request early check-in... so that's on me.)
Parking is a fraking nightmare. The deck is a mess and the attendants are rude. VERY RUDE. $25 for 24 hours a day with in and out. I was charged for two days, even though I only had the car for 12 hours. (They changed it, but I had to spend time doing it.)
No ice on the floor, yet in-room ice buckets. 
In this day and age, $9.95 for internet. Really? It's nickel and diming.
The revolving doors were closed all weekend. Only one door in and out. Doorman never opened the door.
The room was clean. Nice sized room. Nice shower.
The restaurant was fine. The staff was pleasant.
The evening staff at the desk were not so friendly. When I asked about parking, a gentleman agent was condescending. 
I wouldn't stay there again. You could probably do better. It is very close to the gay area of town. Nice clubs and a great bookstore.