Tired, worn out, dirty property fits well with disrespectful, lazy staff.
Upon checking in at the front desk, when asked if I was enrolled in their rewards program, I was directed to their brochure holder and told "it is really better if you do this yourself when in your room". When I found out I was already enrolled but couldn't access the site I was again told that I had to deal with it myself even though when you turn on the TV it clearly states to "enroll at the front desk". The room was way past due for renovation, broken tiles in the bathroom, dirty floor next to the toilet, scratched, worn finish on sink, tub, faucets, toilet seat, etc., parts missing from the microwave turn table, huge white stain plus another dark stain on ottoman, lint, threads on carpeting indicating that the room was not vacuumed, toilet bubbled and water rose when the toilet next door was flushed, toilet seat was up upon arrival and it appeared as if it had been used (needed to be flushed). Regarding the common areas, dirty elevator, worn finishes, horrible looking substance laying on the base of the bellman's cart (appeared to be fresh vomit or some other sort of bodily waste), limited breakfast items (we were looking for bananas and were told by the breakfast attendant who was sitting eating breakfast himself in the dining room that they had not shopped for him and therefore he was out but that we should try banana yogurt instead), Snow so deep you really needed boots even though it had not snowed for 36 to 48 hours and they clearly had not plowed or had only plowed minimally, very few parking spaces since most were evidently dedicated to "park and fly" customers since most of the cars had not moved since before the snowfall, old car parked under the canopy, never moved, etc. etc. etc. I would expect this out of an economy hotel or independent but clearly need to be wary of Wyndham/Wingate in the future as well!!!