Needs Work
While this hotel has improved since its days as the Helmsley, it has a long way to go. The rooms are among the most noisy that I have experienced in NYC. Construction and road noise can be heard throughout the night. The windows in my room literally had a gap between panels that allowed a tremendous amount of noise to enter the room
Guests should know that there is no hotel restaurant or lobby bar. While there are great options nearby, it made things difficult to have no meeting place for casual business meetings.
This may get better but for Starwood loyalists, there are better choices.