Mixed feelings
So, where to start - I always ask for a bathtub as I love a long soak. There is a bathtub but its half size so no chance of a soak. This could easily have been pointed out when booking but wasn't. On arrival, when asking for a full size tub was told it was $200 a day more for room with full size tub. Also, I'm pretty sure we're in a standard/superior room when we booked & paid for a deluxe. Our room & bed are tiny, friends staying here have much larger room & bed & we booked the same. Fortunately, its such a great city so you don't spend too much time in your room. The bed is small but very comfortable, Frette sheets delightful (& robes & Aveda toiletries). Asked for late check out only to be informed that from 12 noon to 6 pm would cost $249! How?? Lastly, the free wine & breakfast are a really nice treat but I have never been to a hotel that has a room service menu that doesn't have any breakfast items on it. Maybe its an NYC thing not to want to have breakfast in your room.... Location wise, the hotel wins, & the staff gave us great bar recommendations. When returning to my room after 5pm yesterday house-keeping hadn't managed to get to my room. Surely not 4 star service, turn-down/house-keeping happened when I was out for dinner but no choccies tonight!! On the other hand, we did recieve a bottle of wine when we mentioned it was our anniversary. As I say very mixed feelings. Can't say I'd reccomend this place...........