Sad but true story..
First of all (I hate complaints, to each his own, not this trip) All of my wedding party stayed at an near by hotel (Omni southpark) for about $80.00 dollars less then I paid. I pick this hotel because the staff at the Hyatt are Compassionate, good southern hospitality.. I wanted a hotel away from all the craziness the night before my wedding so I could unwind, relax and get a great nights rest.. I spent many months picking out the perfect hotel for myself, family and friends. I didn't find my perfect hotel until the week before. When I found the Hyatt on Barton Springs road in Austin, Tx I felt like I found "the hotel" oh was I wrong! The night before my wedding I checked in my room at 2pm the hotel put me on the 15 floor room 1504 (I believe) I went to bed at 10:45 to wake up to a noise of vacuums around midnight, that wasn't so bad. At 1:30am until 4:45am I woke up to young adult KIDS acting NUTS, CRAZY!! The crazy party started running down the hallway ringing all the doorbells waking everyone up! Yes, you have very nice door bells on your door to be used appropriately.. I called security for help 4 times!!! It wasn't until 2:50 when I saw the first security guard (yell) as if there wasn't enough noise Already! The security guard never kicked any of the the bad adult kids out! As a matter fact the continued on after the security guard went back downstairs. The adult kids stood in front of our rooms looking over the ledge watching their friends act crazy, it was like sitting in a room with 500 four year olds. I open my door and ask the adult kids to PLEASE move out from in front on my room and go away, I couldn't believe the security guard never got rid of this major issue.. I had to call security 3 more times on the 7 call the young lady who answered my call and said they were working on it, they had many calls about this very issue.. Needless to say the next morning the Hyatt staff gave me my night on the house & offered me breakfast.. My wedding day was the longest day ever, concealer makeup couldn't cover my bags under my eyes enough:( this message for each person staying the night, respect your neighbor rooms & thanks for the unforgettable night to that other crazy group!