Great service
Just returned from a three night stay and am totally impressed with this hotel. The service is first class. Every staff member we encountered was friendly, helpful, and acted as if they really enjoyed their job! We stayed in a king room which did not have a view, but the size of the room, the furnishings, the bath were comfortable, very clean and definitely adequate. We did pay extra for the club level amenities and this is well worth the extra expense. Could easily eat breakfast and lunch here and the evening cocktails were a real treat. Did not use the spa but used the workout room. My only complaint about the hotel is the size of the work and its lack of windows. However, Central Park is just across the street and provides a perfect setting for running and walking. One of my favorite things about this hotel is that it feels small and relaxed. Most NYC hotels I've stayed in feels huge and crowded.