SPG opens all of the right doors so that local properties slam them in your face - especially SPG Platinum Guests
I decided to give this Sheraton property another chance being that it is one of my least favorite Starwood properties mostly because as a Platinum guest, this hotel has NEVER tried to earn my business nor even recognize my status. First, parking is still $22.00 for self park in an outdoor lot. The hotel has an outdoor pool and has two towers or wings. I drove up to the main wing where the club lounge is and was told that my reservation was for the other tower and when I arrived at the other tower I was told that I had a room reserved at the other tower and this would have continued if I did not end it and ask both towers to just assign me a room. Needless to say, they put me in the tower that does not have a club lounge nor did they want to compensate with a drink coupon. They did not seem to care and the checkin desk did not have a gold/platinum desk so there are no perks for being platinum. When I got to my room, I had a wonderful view of Harbor Drive and the airport. The other side overlooks N. Island and downtown. I guess that these rooms are still unavailable for platinum guests. The rooms are nicely redone but very small. The rooms all have electronic minibars and I did find one bottle of water was free as per the tag on the bottle. Typically, folks do not open the minibar for fears of being charged up to $5.00 for a bottle of water. Here, the complimentary bottle is free so I recommend getting it. The decor is nautical in nature and colors and they did a good job redecorating the room. The bathroom was also updated and the sink has a white marble top with porcelain sink. The rooms all have motion sensors that tie the cooking and lights together and when you leave, they will shutoff the power as a means of conserving energy. The rooms are dark due to low power energy efficient bulbs.