Disappointing
we checked in at 3pm thinking we could swim before dinner. The pool was closed for lessons for the local residents. There was a constant smell of smoke on our floor. Someone was smoking but nothing was done to stop it. We went to the pool the next morning again. Closed again - this time for kids swimming lessons. They have sold the pool to the local area residents but are still telling guests that it is available - it is not.
There was astrong smell of air freshner in every hall. It was masking some odor but couldn't overcome the odor of smoke on the second floor.
The arrival is poorly planned. When you arrive, you are instructed by signs and attendants (who have asked you if you are checking in) to go down a ramp and park at the end. You then have to lug your luggage up the ramp to the lobby where the bell hop will gladly give you a hand.
The people were very nice and accomodating but we will not return.