Fantastic stay
We visited Chicago for a wedding in August and had a fantastic time. the Four Seasons was definately part of our overall experience. We had booked our room through american Express travel service and were upgraded upon arrival. we had a beautiful suite with 2 bathrooms and a separate bedroom. Great for our family. It was on the 42nd floor and had a nice view. The room was nice, but the highlight for us was the concierge services. The woman we worked with were friendly, helpful, full of good tips and recommendation. the bell staff was equally good. My only complaint was the cleanliness of the room...I never complained during the visit, but the room was consistently quite dusty. this is a personal pet peeve of mine and the fact the the bathroom had areas where the dust had built up over time really disappointed me. Also, one day, we had returned at 1 PM from a morning out and needed to get ready for a wedding. our room hadn't recieved housekeeping services yet. I understood that the hotel was filling up quickly for a busy weekend, but I was disappointed. other than that, we had a wonderful time in a great hotel!!!