Disappointed guest
I was disappointed with the whole service overall. You advertised Sea world tickets and then had none available. Second day of the trip still no tickets and I ended up paint full price because I waited to buy them at the hotel when I arrived. The elevator stuck and I was on the third floor also the ice machine on the 3rd floor never worked for 4 days. No comementary breakfast for our trouble and the discount vouchers were no discount at all. Restaurant on site too pricy even for a drink and kids bombarded the hot tub every night where adults couldn't enjoy it. Had to call for wash clothes and towels were only given one wash rag for 4 People and three towels. Complained about the tickets managements just said sorry we can't control Sea World just up the road I think there was some control. Very disappointed for the price!!