Worst hotel experience
I normally don't leave reviews but didnt want anyone to be as disappointed as we were. This hotel was a horrible experience. I would like to say there was one redeeming quality in this hotel but cannot. In the hotel room the heat didn't work and the maintenance person that came to check on the room was drunk. There was no hot water and was told to wait a couple hours for hot water again. When we requested a new room with working heat the staff stated there wasn't one available and promised to have available later. After returning to check on a new room they stated they were booked and couldn't move us. They management was inefficient and not friendly. The hotel was expensive,loud, no heat, no hot water and extremely non helpful staff. I would never stay here again and may not ever stay at a Best Western again.