Sleazy locale and overrated
THis hotel is in a sleazy, remote location and is overhyped, overrated. THe staff are poorly informed and ambivalent towards mere mortals (yes I'm talking about you men at the door). We were given totally incorrect information by the desk about getting to our basketball game at the Staples Centre. Given the room rates it has the audacity to charge you for internet in the room at $14 per day leaving you to use the bar where it is free but immersed in darkness (at night). Just on the bar it does have a good vibe and the waitresses (together with cafe staff) provide the exception to my earlier comment about service, they were cheery and charming. The beds are very comfy, however, the chair was covered in loads of cut black hair, disgusting! As to the cafe the breakfast menu is good and plentiful but overpriced, however, you are captive as there is no where in the area decent for breakfast. Finally, the hotel lost an item of our laundry which, behold, was found as we were completing check out. Stay somewhere else.