Decent Hotel - Staff Super Friendly
We've been to San Antonio and stayed with several hotels in the area. This one was a little far from "restaurant row" on the Riverwalk but still worth it. Overall, it's a great hotel and most of the staff are super friendly and helpful. The room was great and everything we asked for when we reserved the hotel was provided. The only issue we had was people parking in the wheelchair loading zones next to the handicap parking spots and having to back out the car and block the lanes to get my dad in and out of his wheelchair. When we called to report the issue, the lady who answered the phone told us that we would have to call security and they would take care of it and then hung up on me. This happened twice! I didn't even get a chance to ask her how to get in touch with security before she cut me off. All in all, I would probably stay at this hotel again but probably not during a holiday weekend.