Bed bugs and more
Being awoken at 3:00am with bed bugs biting all over your body is a terrible experience, and that's just what happened here. When I called the manager up, he came into our room and shrugged and blamed the "f---ing truckers" for the bugs. He did move us to a different room that appeared to be clean.
In the morning, I complained about my experience to the morning manager. He was apologetic and assured us that they would not charge us for the night's stay.
A few weeks later, sure enough, I notice the credit card was indeed charged, and subsequent phone calls to the manager have produced refusals to back this charge out. To say I'm irritated with this company is a huge understatement.