Comfort Inn not so comfortable
I chose this facility based on Trip Advisor reviews & its location. The room was small but adequate for my granddaughters & myself. Staff (except for housekeeping & the breakfast guys) not so friendly, acted very put upon the 2 times I asked for directions. Day 1 was spent walking around, getting our bearings. We returned to our room to clean up for an early dinner & then to Spiderman-Turn off the Dark.However there was no hot water. Front desk said a pipe broke & would be fixed in 15 min.Still no hot water over an hr later. An employee said it was off as they were installing new equipment.No shower that day. Two days later when we returned after a long hot day we discovered at 10 pm that our toilet was plugged.A front desk person responded, shoved a plastic bag toward me & said here.I asked her if she was here to fix the toilet.She let out a huge groan, went into the bathroom, took a wide stance & began to furiously plunge away w/the plunger that was in the plastic bag she had wanted me to take. Brown water was splashed all over the floor. She then flushed the toilet, threw the plunger down & said "there it's fixed" & left. I cleaned up the mess & used the antibacterial wipes to clean the floor.I will be coming to NY next spring w/friends but will not be staying here! What a stark contrast compared to out trip to DC last summer where we stayed at a similar type hotel but had a great staff.