Terrible room maintenance
I stayed at the Fairmont San Francisco in April 2012. The Hotel itself is spectacular and the location is great - I especially love the history of the building. However, once I got into my room I found paint peeling of the door to the bathroom and from the ceiling above the bed. When I mentioned this to the manager I was dismissed without an apology and only the explanation was that the hotel was full. I have stayed in Fairmonts all over Canada and the US and for such a high-end hotel chain, I was very disappointed with this experience.