Location made the trip
Ok so to start with the hotel rooms are smaller than normal, but your not in New York to sit in your hotel! Our room was small but clean, comfortable, warm (we visited in winter) with fresh towels etc each day. 
You are literally round the corner from time square and there is a sub-way station at the end of the street. The staff were helpful and friendly (for a tip) but then isn't everyone in New York. Downside, the view from our room was a fire escape and a wall but as I said earlier we didn't visit to sit in a room lookin out. If you want a view climb the EmpireState or the Rockafella!! 
I would stay here again!!
For a brilliant breakfast ask at reception for directions to Cosmic Cafe. Only about two minutes away. Mmmmmmmmmm! French Toast