Great service but very big place
We stayed here after Thanksgiving for the Xmas tree lighting. The lobby is humongous with tons of people, like a train station. Sabrina the receptionist was so nice to upgrade us from a small suite to a large suite. The suite was fantastic with views all around the city. The furniture and bathroom in the suite were very plain and outdated. The king bed was fantastic. As a Platinum member we were allowed access to the concierge level for snacks and breakfast. There were so many people in that place and the selection of the food was poor compared to other Marriott hotels. We also went to the top floor lounge which had fabulous views. The selection of drinks and snacks was again very limited and not off a high standard.