I was expecting more
I drove down for a weekend getaway to this Grand Hyatt. I generally like Hyatts and I stay at quite a few of them. This one did not meet my expectations. The Staff were borderline hostile. It seemed to be a bother to ask them questions or get any help. I usually get excellent service from Hyatts. I don't know if I just had bad luck or what. I will give them the benefit of the doubt, but my experience with service was not a good one. I did not think the value was good at all. Bad value for the money paid.