Amazing lobby, a lot less amazing room
Stayed here for 5 nights on a business trip. The lobby is pretty cool so the room feels somewhat disappointing after the impressive lobby. Especially the bathroom is ready for some serious remodeling. The room was clean and bed was really comfortable but comfortable bed is not enough for good sleep if you can hear EVERYTHING from the hallway and from the adjacent rooms. Staff at the reception was pleasant and helpful. The choices at breakfast seemed limited but everything was very fresh and tasty - despite the good quality it was too expensive for what you were getting. Overall the hotel felt overrated. I was also unfortunate enough to be spending the night when some idiot burned a jacket (? somebody told me afterwards it was a jacket...) in the lobby fireplace and set off the fire alarm in the hotel around 2am. The smell was horrible and spread in the entire building - this I would not hold against the hotel but I do blame them for the fairly stressful experience of evacuation. The siren was interspersed with announcements to stay calm but no clear instructions whether to stay in the room or leave the hotel were given. I was on the 13th floor and neither me nor my neighbors on the 13th floor knew what to do - at the moment the chemical smell/smoke reached the 13th floor we decided it was time to leave but in case there was a real fire I doubt that we would have stood much chance so this exercise left me with a bitter taste....