Rooms Ok Customer Service Terrible
I checked in Sat. was never told of a quiet time after 11pm. I had a few friends over and things did get a little noisy but not too much so. The room under us was still awake but the person next door who I can only assume is a monthly renter continued to complain. The balconies of the hotel are not seperated and someone wandered over to her side of the balcony and her blinds were open and the person accidently saw her partially undressed. This upset her very much because we did not start to recieve the noise complaints until after this incident. The hotel has no staff on at night except 1 security gaurd who can provide no information what so ever. He even had no way of contacting the general manager and didnt even know her name. I dicided about 3am to check out and leave with my friends instead of continuing to stay there. And I was unable to officially check out of the hotel because again they have no staff on at night, not even a night auditor. This hotel has a reputation of being a party hotel and I even witnessed on another occasion a screaming match in the lobby area and no police were called for this nor were they kicked out. If you do not want to be known as a party hotel then provide better service and up your rates. The rooms were ok. The main area of the room looked pretty new expect the bedroom which was dreary and the bed uncomfortable.