Great location, excellent service, dated property
Once lobby and room renovations are completed, this hotel will likely be a 4+ property. Hotel is located within walking distance to the tourist areas of San Fran and is only a $10 cab ride from Unoin Square restaurants. The staff is excellent, from the friendly people at the front desk, the bell staff and the manager at the wine reception it was clear that this hotel emphasizes and delivers high customer service. The only real downside to this hotel was a lack of amenties-no pool or hot tub (though this is not expected given the area), no complimentary breakfast and no fitness center. We were upgraded to a King Plus room which had an added pull out couch and slightly larger seating area. The rooms and furniture seemed to be very dated and are definitely in need of a makeover-which is scheduled for this year. That said, the room was comfortable and reasonably well appointed. The wine service was a nice touch and worth attending if you happen to be at the hotel when it is on but i wouldn't build it into my itinerary.
I would reccomend this hotel to anyone who wants to stay near the Fisherman's Wharf area at a reasonable price and i would definitely look into staying here again if only to see the finished product once the renovations are completed.