Not even poor - but NO housekeeping
AT a premium room with 4 of my employees also staying at the hotel, and returned to my room to find there had been no visit by housekeeping for the day - - dirty towels, unmade bed, room service cart still in room - -what a mess. This has NEVER happened to me - even at Motel 6. Very disappointing for a Westin hotel to have this level of cavalier attitude toward goes. They offered to send someone up - -but come on - -- it's 11:30 PM and I'm up for an early flight. Clearly a hotel that doesn't "get" business travelers.