Love New York – Hate this hotel!
Stayed here for 5 nights on Labor Day weekend. Have to say I was very disappointed with this hotel. 
This hotel seemed to completely lack any personality, the staff were unhelpful and the interior was dark and dreary leading to a very moody atmosphere. 
Had paid extra for a ‘deluxe’ double bed room and it was ridiculously small, only suited 2 people with the amount of storage space and amenities, also didn’t seem to be cleaned very well at all, stains left on bed sheets! We also didn’t have much of a view at all, despite being told when booking that the ‘deluxe’ rooms were on higher floors leading to better views. 
Secondly, the bathroom was ridiculous, a see-thru sliding door with no lock? For a family in a very cramped this room this made things very difficult!
The mini bar, gym and Wi-Fi (very slow!!) are also all very overpriced!
Thankfully this amazing city made up for this awful hotel and we managed to enjoy ourselves.