Great hotel...
Fantastic place to stay. Just returned from a 5 day NY holiday and stayed here. Staff great; rooms great; hotel absolutely stunning. However, a few downsides. Food a bit pricey. $77 plus taxes for breakfast for two..over £100 for breakfast!! Gilt restaurant pricey, but it is a Michelin 2 star...is that what makes it pricey for "nouvelle quisine"? WI-fi is another issue. Free in lobby, but $15.99 in the room? Coverage in the rooms flakey at the best of time and couldn't get a stable connection. Lobby is constantly busy with people on laptops, phones, iPads etc. as it's free there. Why not free in the rooms as well? I think the towers guests get it free, so why not everywhere else? All-in-all, a great hotel with great staff. Would definitely stay there again, but perhaps eat locally in future, and use the free wI-fi in the lobby.