Weekend stay
Our stay was a total disappointment. I booked and paid for a king room for a 3 night stay. On arrival at 7pm I was told they only had a double room left. In addition I was told there would be a $150 charge to my credit card, $50 per day for incidentals so the clerk said we should be sure to charge any meals to our room since it would come off the $150.The desk clerk was also very apologetic and said we could try to get a king room the next day. He gave us 4 free breakfast buffet tickets (there were 2 of us) to use during out stay. 
The door frame to our room was nearly falling off. The room was freezing cold and the AC/Heating unit didn't work. The TV didn't work either. The maintenance man was very nice and did fix the TV and had to exchange the entire AC unit for a working one. The next day we had lunch at the bar. Trash and gross liquids from the buffet were brought and emptied in front of us as we ate at the bar. It was disgusting. When going for the breakfast buffet I was told I couldn't eat in the restaurant because I had a free coupon, therefore I had to eat in the banquet room which was uncomfortable especially since I was alone. I tried to call the wake up call line and it was continually busy so I called the desk and requested a 5:30 wake up call. No one ever called. When checking out the clerk told me to expect the $150 to come off my credit card in a week or so. I said the $60 we spent at the restaurant should come off that and she said it didn't work that way. I explained what we were initially told and she said that was wrong. The charge is like a deposit not an account to use. I had much higher expectations especially as a rewards member. The next time we are in Jacksonville which will be in February, we will not stay at the Wyndham.