Isolated and Tired Looking - You Need A Car
Three weeks ago we stayed for three nights at this hotel. Out of all the hotes we stayed in during a month holiday in the USA (east and west coast) this hotel was disappointing. We chose the hotel mainly due to the advertisement stating free Shuttle to Seaworld. This is true but with restrictions. You are told the time you will leave for Seaworld due to limited seats on bus. We had 9.30 am and the last shuttle is 4.30 pm. We actually stayed until 10.00 pm for fireworks and Shamu's Night Rock Concert as this is one of the major highlights for Seaworld, so paid for a taxi. You also would not have seen all of Seaworld from 9.30 am - 4.30 pm anyway. When you pay for a whole day ticket to Seaworld you expect to be able to stay from the opening hours to closing time. The hotel was very isolated. There is a trolley car going past the hotel which you pay and goes to Old Town. We ended up paying for a day tour to see San Diego. The continential breakfast which was included in the price was terrible each morning. I had mouldy grapes and sent these back to kitchen. The restaurant is very tired, poor quality food and no atmosphere. There was no body on Reception so you stood waiting and then suddenly someone would come out of the back room They have camera to see the Reception so there is no friendly face. To book tours there is only a limited time during the day because the person responsible is only available from 9.00 am to early in the afternoon compared to other hotels that have a fantastic customer service virtually 24 hours. The rooms were very stale eg needed to be aired, small and bathroom very small. Definitely recommend a hotel in the city.