BAD SERVICE! OUTDATED! BAD LOCATION!!!!!!!! NOT for families!
First of all this place is next door to a Gentlemen's club!!! It's in a bad part of Dallas, very scary! One street over and your in china town?! This place NEEDS a makeover!!!! there is only one elevator and it was a MESS and took FOREVER!! The TVs were not flat screens which is not a big deal but the picture wasn't even clear!!!! The service was HORRIBLE! During check in there was a paper on the pool windows stating it was "closed for repairs" but there were people swimming, the attendant Mary Ann told us it was closed but we could swim now. Later that night we asked her what time it closed and she stated it was open 24 hours as long as we were quiet. We went swimming but when we asked for towels Walter told us we couldnt have any because THATS WHY WE ARE NOT SUPPOSED TO BE SWIMMING, like its out fault because its under construction!?!?! Mary Ann told us we could? So we couldnt get towels, even though in our bathroom a sign tells you not to take your towels that some would be provided for you. OVERALL, it was horrible, the beds are not comfortable, it was messy in the hallways, the breakfast had waffles but they kept sticking to the machine because the breakfast attendants came out to spray it with the non stick spray every once in awhile, instead of leaving it out like the other places. THIS PLACE IS WAY OVERPRICED! the 3rd night we stayed at Baymont Inn and Suites same price, indoor pool and it TOPS this! Same price and it is a FULL UPGRADE, flat screens modern room. GO THERE! I left a great review! This place was a total disappointment :(