Never Again
Although it was 4 years ago when we stayed the memory still haunts me. My husband and i stayed here on our honeymoon 4 years ago. It was the first time either of us had visited America and we decided to stay in New York, Orlando and Miami. New york was our first stop and we had high hopes considering how much we had paid for the trip and the fact it was sold to us as a 4 star hotel. 
When we arrived we thought it wasn't too bad as the lobby area was bright and airy and well kept. That's where the positive experience ended. We where shown to our room and i nearly burst into tears, the room was grubby with poor light and the decor was old fashioned. The room was extremely noisy due to the fans outside the window. I went down to reception to complain and ask if we could have an upgraded room as we were on honeymoon and would like to enjoy our experience. I was told in no uncertain terms that we could not move rooms i stood my ground and was eventually told we could have another room. I shouldnt have bothered it was exactly the same as the last room. 
We went to reception to ask for a street map and get some information on what attractions where close by. They were very unhelpful and couldnt provide us with any information. 
We will never stay at this hotel again and would urge anyone who is going to New York especially on honeymoon to stay well away from it. 
The best thing about the hotel is its close proximity to Moonstruck a cafe just over the road where the staff are friendly and the food is great