Nickel and Dime You for Everything
I am completing a second week of staying at this hotel and in both weeks I am getting nickeled and dimed to death by the staff. Good example is that this morning I stop for a cup of complementary coffee in the lobby (they have it set up in the bar area). They have dixie type cups so I asked for the larger paper cup and they gve it to me w- along with a bill for 3.00 for the 8 oz paper cup. No kidding. I went back to my breakfast bill from the morning and I see that I was charged not just for a cup of coffee with my breakfast but also another 3.00 for a paper go cup to take with me. This is just one example. I would not recomend this hotel because its hard to relax when you have to watchdog the staff for such sillyness when you are paying a pretty penny for a 5 star hotel. You have many other options in Houston that you dont have to keep the same vigilance.