What a dump of a hotel
This hotel stay was terrible but the service was very good!!! I was traveling for work and it was a choice of this or Intercontinental; both hotels are terrible but they are both preferred hotels with my company.
The moment I walked off the elevator, it smelled like cigarette smoke.
Here is what was wrong with my room (953):
Blow dryer blew the lights in the bathroom
Bathroom shower didn't drain
No temp control - room temp was set at 72
TV remote didn't work (that's understandable)
The room overall was dingy, wallpaper peeling off, overall lots of wear and tear.
The bed was actually decent and the location was convenient given my office was 2 buildings away.
I have no plan of staying there ever again, I will wait last minute to make my travel reservations in hopes that the hotel will be booked.