Terrible service, inadequate rooms.
We booked this hotel after our friend recommended it. We were traveling with him and he even was able to secure us a room upgrade since he is a frequent guest. Upon check-in, we were brought to our "upgraded" room. The room was anything but an upgrade. It was 1/2 of an adjoined suite. The hallway and bedroom were frigid and when I had maintenance come up to look at the thermostat, they informed us that the hallway thermostat was controlled by the adjoining room and we couldn't access the thermostat. We immediately decided to switch rooms. When we entered our second room, it smelled strongly of marijuana. We complained to the front desk and they told us that the cleaning staff would take a look. We left for the evening and when we returned, before we even entered the room, we could smell what I can only describe as cheap car freshener filling the main hallway. When we opened the door to our room, this new odor was unbearable. The cleaning staff had only tried to mask the smell of marijuana by dousing our room with an even cheaper scent. We let the front desk know and asked if we could be upgraded to a nicer room to compensate for our terrible experience. We were eventually moved to a room in the same line of the building as the adjoined suite, and at this point, were too exhausted by the experience to complain again. 
In addition to this specific experience, the amenities are terrible, the rooms (all three that we saw) were very worn and cheaply furnished. The staff was not accommodating and rude. Having traveled all over the world and stayed in both high and low hotels, I was truly unimpressed with this hotel.