Pleasant stay and great staff!
This hotel is very pleasant with very good staff. Normally a place is good when they have great people! I would recommend this hotel to others if you are looking for basic housing and a spectacular location. You are literally steps away from the orange (back bay) T-line and a few minutes from the green stop - Copley Square. Location is key for this very walkable city. The rooms are small but they were great to accommodate a move if one was available to a larger one. The room card keys also need to be upgraded however, there is always someone at the desk to help you out - usually 2 staff at any given hour of the day. It exceeded my expectations during the May graduation season. 
Just an FYI my typical hotel usually is a Fairmont, Sheraton, or a Westin but given the time of season this was great quality for the price. These other hotels wanted $400/night and higher for most of my trip- not worth it if you are barely in the room.