Overcharged on a corporate account.
I had a corporate discount and my itemized receipt was emailed to me telling me exactly how much I would pay for the room for my duration. When I checked my bank account statement I saw they charged me an extra $150. I asked the front-desk clerk why they charged me more; she said it was "standard policy for security deposit." No where did it say I would have to pay a deposit. Granted, I'll get the money back when I leave; however I hadn't planned on being charged the extra fine; which overdrew my account. I am going to talk to our corporate travel director and suggest we never use any Holiday In hotels again. You don't treat corporate account holders like this.