Top Notch Place to Stay in Manhattan
Our family stayed at the San Carlos for 7 days and found this hotel to be top notch in every way. The customer service from the bellman to the front desk to the maintenance and cleaning staff were all incredible! The rooms are spacious and very clean. Our rooms had refrigerators and microwaves and a small kitchen set up. Awesome Wolfgang Puck coffee too. Beds are extremely comfortable. Large screen TV in the bedroom and family room. The location was fabulous for walking to lots of the city sights. We felt very comfortable walking day and night and the staff greeted us with smiles whether it was 7am or 11pm. We were out shopping one day and were racing down the streets to get to the next store when a tall Irish man across the way was waving and smiling. It was the bellman on his day off, out and about, and in the crazy hustle and bustle of NY street walkers, he recognized us, waved to get our attention and sent a big smile asking if we were enjoying the city. Truly a gem! 
Recommendations: Move one phone into the sitting area instead of having two phones in the bedroom. Perk up the breakfast selections. 
We can honestly say that this hotel is top notch on customer service and the rooms are great too. Highly recommend the San Carlos!