Very disappointing
I was in Columbus on business and expected a nice experience. The Sheraton is a great brand right? The staff was great, very friendly and helpful, but housekeeping? I have never experienced such horrible housekeeping. I was there for five days. The rugs were never vacuumed neither was the floor in the bathroom swept or mopped. Trash cans were not emptied unless I put them in the middle of the room. Dirty towels were left on the floor and clean towels just plopped on the racks with no attention to detail. The bathroom sink was never cleaned and one day I noticed blood on the duvet cover. I started looking for bedbugs and fortunately didn't find any. After this experience I will never stay at another Sheraton.