Great for ladies weekend away!!!! Staff excellent and location ideal
My best friend and I decided to take a weekend trip away and we booked this hotel from a very reasonable TRAVELZOO deal! We requested an upgraded room upon check in and to our total delight we were granted it!!!! Mark was so nice and helpful at checkin and also on subsequent days. We were able to walk and cab everywhere in the city. The bed was very comfortable, the bath was divine after a long day of walking and shopping in the city. The robes were such a great treat, and the $10 "Raid the minibar" spy card was adorable for signing up to be a rewards member. The daily happy hour from 5-6p with complimentary wine, local craft beer and/or coffee/tea/water was a nice touch. They offered newspapers every morning as well which was helpful because we were on the brink of the Hurricane Sandy weekend. We took advantage of the "Forgot your items" menu in the bathroom and requested the curling iron to get extra-glam one night and we found out the next day that they had actually given out all of the curling irons and had gone out and purchased a brand new one for us ---without us even realizing it! Now that is service. I have worked at hotels before and everyone at this hotel had the right attitude. The one downfall for my bestie and I was that we tried to order a movie after we got back one night and it would not play---all scrambled picture. The front desk staff took it off the bill no problem. ****THE CVS right across the street was so convenient too. DEFINITELY would recommend staying here! PS- the rooftop bar was a very chic place to have a drink and the bartender was a sweetheart too. Prices were a little high but we expected that. We didn't get a chance to try out the restaurant, but they did give out some samples at the complimentary happy hour and they were delicious.