AVOID HOLIDAY INN FISHERMAN'S WHARF!!
The list of incompetencies is endless, especially for this price. Colin from Australia has it right--they have no clue about the need for proper internet service. When actually able to connect, extremely slow. Bumped off regularly. Can't access our plans for our vacation (maps, etc) that we had online. Terrible selection of TV shows. Even Nickelodeon is a pay station! Their laundry is located in the far reaches on the parking garage and left my clothes with reams of lint all over them, extremely hard to get it all off. For this trouble they repaid my $4--thanks a lot. SF is a cold city, even in summer, so of course their pool is freezing with no hot tub. Even the cheap hotels we've stayed in have had great pools and hot tubs. Continental breakfast? $72 for a family of 4. Had a view of a brick wall. For all of our troubles, they offer one free movie--and then the movie service isn't working. We call for help, they say they'll be up right away. 3 hours later, nothing. Awful. Finally they come up and fix it. The service people are all smiles and no delivery. Concierge literally didn't know North from West on a map. Sent us to the wrong Alamo to return our car. Pathetic, pathetic, pathetic.