Facility average. Staff amazing
I stayed here for 3 nights. After the first, I had to switch room because of shower issues and although inconvenient, the staff was wonderful, accommodating and very sympathetic to the issue. The location of the hotel is a bit too far from downtown and taxi's in Austin are unspeakably unreliable, the hotel has a very accommodating shuttle service. I came to the city as an after thought with no plans. The staff in the bar were incredibly helpful with suggestions. Troy in the bar made me feel like I had walked into Cheers and made me feel very comfortable sitting at a bar alone. All of this made up for the lack of lighting in the hotel rooms.