Worst hotel I've ever stayed in
My family and I recently stayed here while visiting new york. We saw that this hotel was very close to times square and broadway (great location!). The pictures online looked pretty nice, but once we got here we found out that the hotel looked nothing like what was posted online. First of all, the rooms were very cramped and small...couldn't even open the closet without blocking the way. SEcond of all, the bathroom smelled like mildew and looked as if it hadn't been cleaned since the previous guest. Another detail, there are NO ice machines. I went down to the lobby to ask about ice and the lady said it was on the 10th floor, but to my suprise there were no ice machines to be found. I literally went to every floor searching for ice but was unable to find any. This was my first visit to New york and I really expected much more. My family and I stayed only ONE night and had to switch to a different hotel because it was so awful. I'm almost positive there were a few bed bugs in our room. DO NOT STAY HERE. Worst experience I've ever had. The only good thing about this hotel is that it is really close to broadway and times square but other than that, horrible.