Was ok.. but wouldn't stay here again. Had a bug in the bathroom.
We were suppose to stay here for a week during San Diego Comic Con but ended up checking out after 3 days as soon as we found a better Hotel. A real 4 or 5 star hotel. First, upon arrival, the hotel looked nice but had an odor in the lobby..maybe some cleaning agent for the rugs, not sure, however the odor remained every day. Room #314 was spacious and the bathroom was beautiful...except the large cockroach that was on the floor on it's back! We flipped out, called the front desk and they sent security and a maint guy to get it. We also noticed by the table in the room, there was a piece of chocolate candy on the floor. Way to go maids. So much for good cleaning. We complained and changed rooms. The staff were extremely nice though. Everyone was friendly and courteous. The manager did give us the first night free based on our disgusting incident. The hotel is located on 4th Ave and Broadway, there were a lot of seedy people around and homeless. We felt very uncomfortable with the surrounding area right there, especially at night. The only good thing is, there are many stores and restaurants around, plus the mall. I would never stay up that way again being the element that was there. We checked out as soon as we were able to. We did not see any other bugs for the remaining days, but were always fearful that we would. The hallway on the floor was dark and dreary looking also. They need to repaint with a lighter more cheerful color. My son kept saying it reminded him of the movie The Shining lol. Definitely not a 4 or 5 Start hotel. Doesn't even have a pool.