The worst hotel experience we have ever had by far!
The biggest problem is we booked through orbitz.com, who I will be reviewing next on every online site I can find forever! THEY DO NOT STAND BEHIND THEIR WORD AND NO HOTEL CAN REFUND YOU EVEN IF THEY WANT TO BECAUSE YOU WERE DUMB ENOUNGH TO BOOK THROUGH THEM! The hotel was the VERY worst we have stayed in, EVER. We were told at the time check in the pool was closed for Memorial Day weekend and that was just the tip of the iceberg!!! When we first checked in we were givin a smoking room when we specifically requested and booked online (with orbitz which sucks) a non-smoking room and the room smelled like a full wet ashtray for our entire stay after they tried to air it out for hours after we checked in. The crap we found in our shower when we went to use it looked like someone had jacked off in there, the remote to the Tv didn't work we were told oh well, they were booked, no refrigerator which the online booking showed we had, nope wrong again!. The radio active size cockroaches and spiders we found and screamed about the last night of our two night stay were enoungh to traumatize my mother for quite some time! The moral is the hotel tried to refund us for our stay as they saw all the notes and knew it was all a problem and were trying to make it right ,kudos to them, however they could not refund us in any way because we were stupid and booked through orbitz.com. We of couse followed up with orbitz only to have them tell us they would look into it and never return any calls after that. DON'T stay in this hotel until it has been completely remodeled, debugged, and call ahead and make sure the pool is open and by all mean NEVER book through orbitz.com!