Very disappointing
We were touring the USA and choose the James Hotel in Chicago as a special treat so were very disappointed to find it was just an average hotel. We booked a table for dinner in their award winning restaurant but still had to wait in a crowded bar for 15 minutes to be seated while non guests were ushered into the dining room which rather spoilt what was otherwise an excellent meal. Perhaps they should decide whether they are a restaurant or an hotel. The location was ideal for exploring Chicago but really that's all we can recommend the hotel for.