Like a Bad London Hotel
I agree that the service is good but really folks, this hotel is NOT anything close to average especially considering the prices they charge - it's like a bad London hotel from the 80's: the decor is dated, there was no desk in the room, electrical outlets were nowhere to be found near the bed, the lobby is just plain ugly. The most interesting experience is the elevators. You need to use a kiosk outside of the elevator to choose your floor and then the kiosk assigns you to an elevator. You then wait for that elevator, get on and then it will only stop on the floors assigned. That makes great sense going up. The unfortunate thing is they have no system for going down. As a result, elevators are extremely crowded yet stop at every floor on the way down. I counted 8 completely full cars that stopped at my floor. I finally gave up and crammed on with a group of Brazilian tourists. Even though there were probably 15 of us in the car already, the elevator proceeded to stop at every floor. Two additional Brazilian women squeezed on - I was petrified that we would be stuck! It took me a full 15 minutes to get down to the lobby - so be sure to ask for a lower floor if you are unfortunate enough to stay here!