Great place for dinner/drinks, but would never stay there again
My fiance and I live in Brooklyn, and we recently spent two nights at The Jane while the furnace in our building was being replaced and we had no heat/hot water. As former West Villagers, we have long been big fans of Cafe Gitane and we love the hotel bar. So it was especially disappointing to have such an unpleasant first (and last) stay in the hotel itself. We checked into room 205 on our first night. The room was perfectly fine, if a bit noisy, with nice river views. On night #2, we made our way back up to 205 and were completely confused to find another couple's belongings in our room. We went back down to the front desk where we were told that housekeeping had moved us to room 218, though no one could explain why, and we were told to speak with the manager the next morning. So we went up to 218 and found that it was actually a slightly bigger, nicer room than the original, and all of our belongings had been moved safely and nothing lost. We got into bed and within an hour were awakened by thumping base/dance music from the bar, which lasted until 3am. And the icing on the cake-- no hot water the next morning. The manager we dealt with comped our second night, and explained that housekeeping should have relocated the couple in 505, but instead moved us. I understand that mistakes happen and I have never posted a negative hotel review before, but this whole experience left me with such a bad impression of the service at this hotel that I would never stay here again.