Comfortable room, helpful staff, centrally located
I stayed at this hotel while attending a conference at the Moscone Center during the last week of August 2012. While checking in, I was asked if it would be OK to be placed in an handicapped accessible room with a King bed. I was advised that the shower head is very low in the shower. Since I am an petite female, I didn't see any issues with accepting this. The shower head was very low along with the drawers and towel racks, but the bedding was fantastic and I appreciated the wide open spaces in the bathroom/bedroom. The staff was very courteous and helpful when stowing/delivering my luggage and arranging an airport shuttle. I was able to walk to/from the Moscone center each day and I also walked to/from Chinatown and the Ferry Building. The hills by the hotel can be quite daunting, but it's part of the San Francisco experience.