Dissapointment
We had a booking for the club level from 2nd till 4th of May. The Club level is at the top floor (14).
At the check-in the consirge passionatly promoted the room that thay gave us at the 10th floor.
I do not like when peoply lie to me. The 10th floor is not the club level. The fact that there is reconstruction going on on floors 11 and 12 was well covered. When we asked the picolo about the reconstruction he stated that is over and there may be just some paining needed that will not create any noise. But the noise stated arong 7 o'clock, each morning when the workers come.
In addition the rooms with street view are noisy and there was no breakfast option in the hotel.
Next time we will definatevly choose another hotel.
PS
the personal was very friendly, kindly and supportive, however this do not covers the overall negative impression