Clean, friendly, but could be so much more...
We booked a stay at this hotel for a weekend shopping trip to NYC. I specifically asked the booking agent about a door on the bathroom, and he assured me it had one. The construction was no big deal to us. It was clean and well maintained. We got stuck there due to the hurricane and had to book extra nights. The front desk seemed confused, but in the end gave us a steep discount on the extra night. My biggest concern about this hotel is that they didn't seem prepared for the hurricane, they acted like nothing was happening. There was no communication from them about what to do if power failed, etc. They kept the bar closed, and it would have been nice for them to at least open the area so folks could gather there rather than be stuck in the room. The wifi is bad in the rooms, and cell phone coverage is not great either. You have to go to the lobby to use your phone, which is difficult because of the very loud music they are playing. On the last few nights we were there the hotel put its employees in the room next to us. They were completely obnoxious...yelling in the hallways at all hours of the night, playing loud music, etc. Overall, I'd give this hotel 2 and a half stars. The location is great.