Nice location, staff, and parking....HARD beds
I booked a special deal for this hotel where I got a great rate and 1/2 price parking. The location of the hotel is great. We walked to Union Square without a problem. The staff was really friendly and helpful. The rooms were adequate. Nothing fancy or special. The beds were so hard. My husband prefers firm beds and it was even too hard for him. It was also very noisy (we were on the 16th floor facing Van Ness), but I think that's to be expected in a city. The parking garage was very convenient. On one night I heard them telling people the garage was full. Not sure what happens in that situation. Luckily by the time we came back for the night there was space available. 
I would stay here again only if I could get a killer rate. And I would definitely request a room on the opposite side of the hall. It served its purpose, but I was really happy to get back home to my own bed.