Best stay anywhere! Thanks!
We have stayed in many hotel brands in many cities. This stay was by far the best experience we have ever had. It exceeded our expectations-not only the rooms, but the service. The manager, Michael, went out of his way to take care of us from the moment we walked in. 
We knew it was too early to check in, but we asked if we could go ahead and park in the lot and walk around town to explore. He said absolutely. Then he said that one of our 2 rooms was ready and we could all 4 put our suitcases in one room, change our clothes, and the other room would be ready when we got back from our walk. Excellent! Then by the time we had all 4 unloaded and got upstairs (there is a ramp to the side of the hotel so you do not have to lug suitcases up the steps) the other room was ready as well! We all had our hands full of luggage, carry-ons, etc. and the housekeeping staff saw we were struggling a little with everything. They opened up our room doors for us-nice touch!
The rooms were clean and kept clean by the staff. In the mornings at the hot breakfast (very hot and tasty) the staff came and asked us if they could get more coffee, etc. That has never happened anywhere we have ever stayed! 
When Michael was not there, David was just as professional and helpful as Michael. There is a business room with 2 computers. We were able to print our return boarding passes there. There is a nice selection of San Antonio brochures in that room as well. The pool was too hot to swim in (the water from the hot tub flows into it), and it was very small, but we were not there for the pool. The rooms included a fridge and a microwave.
This hotel is within walking distance to the Market Square Area, downtown, and the Alamo. We felt safe everywhere we walked. (I did have an issue with one restaurant-that will be in one of my other reviews.) We were acknowledged by the front desk everytime we left the hotel and everytime we came back. They also have an overflow parking lot if their lot just across the street is full (we always found an open parking spot). 
We were fortunate enough to be priority members, so we asked for a little later check-out time. But even if you are not, they said they will be glad to store your luggage if you still want to go somewhere and pick up your luggage a little later that day after checking out. You can also park in the lot until 3 pm the day of check-out. 
To close, I highly recommend this hotel if you are visiting San Antonio. Kudos to Michael, David, and the entire staff for making our trip so enjoyable!