Disappointing service & way over priced
Booked a junior suite for purposes of having a nicer, larger room than a regular one. This was not the case except for that it was slightly larger. Paying $400 per night I would expect: a mini fridge, a dvd player, something to play an ipod, a fan in the bathroom, and more counter space in the bathroom. I am more than disappointed in the quality and ambiance of the room; it was nothing more than a boring regular hotel room. Yes, it did have a nice large flat screen tv but that is the ONLY thing up to date. Even the alarm clock in the room was old. I would expect the guest service of the hotel staff to be excellent rather than lack luster. I am in my early 30's however I look very young so perhaps they were stereotyping and not treating me the way I would expect considering the hotel is a Wyndham, known to be "high-end." We ordered breakfast from room service one morning and the bill was $85, for 3 people! Needless to say they got our order wrong and it took more than a five minute conversation to clear up a very simple mistake on the bill. I will not be staying at a Wyndham any time in the near future.