Loved, loved, loved the Ritz!
This was our second visit to the Ritz Carlton in Boston. My husband, son and I came to enjoy a long weekend in the city. Check in was smooth and quick. Within minutes we were relaxing in our room (we were upgrated to a suite!)
Received A plus service at every turn:
- Needed the sofa bed made up for my son ... two gentlemen were there in a flash to get it done and asked if there was anytrhing more they could help us with
- Ordered room service for breakfast ... eggs, fruit, waffle were all delicious
- Bell staff happy to get us a taxi and give directions
- Late night room service hit the spot with soup, pizza and fries
Our suite was beautiful and luxurious - the bathroom was so nice that I didn't want to go home! Kudos to the housekeeping staff as every inch of the suite was immaculately clean. 
We enjoyed our stay and look forward to coming back. 
Is this the best choice for everyone?
Our room did not have much of a view, but we were out and about town most of the time in the day and did not miss having a view. 
The hotel does not have a gift shop, but there is a CVS drug store right around the corner (the same building) if you need any incidentals.
These are the minuses we saw - not enough for us to look elsewhere.