Dirty with pictures to prove it
This is the first time I feel like I was steered wrong by Trip Advisor reviews. This hotel was dirty at every turn, and I took a few pictures to prove that I'm not exaggerating. The building itself is gorgeous. We received great service from the doormen, the concierges and the maintenance staff (when the shower head fell apart). The floor to ceiling windows gave us amazing views and ambience that I haven't had in any other hotel room (15th floor). We didn't use any other hotel services so the positives end there. We walked alot to save on transportation costs and walking to the hotel at night is a no-no. There were a couple of times I felt like I was in peril and just about everyone we talked to, including the hotel staff, told us that it is not safe. The neighborhood is gross and there is a lot of dog poop around the sidewalks. The carpets in the hotel are dirty, probably from cheaper vacuums or vacuums that are not being emptied frequently. There is a patch of chewing gum on the carpet right in front of the concierge desk that has become one with the rug and it's a nasty turn off. The shower and window curtains have stains and the quality of towels is the lowest I've had since I stayed in a Motel 8. Toilet paper is also of lower quality. The inside shower curtain had mildew and there was dirt and hair in the tub. There was an old french fry on the carpet by the bed that we discovered upon arrival. When we checked out the desk person did not ask us how the stay was. I called 511 from the room to find out about public transportation and they charged us $1.50 for the phone call. I will not stay here again.