MOLD ON WALL, MOLDY GARBAGE UNDER MOLDY MATTRESS
Dear Sirs,
I am Assistant Director of a language academy in Denver (30+ employees). My business booked late (end of June 2012) for a NAFSA (educators') Conference and Howard Johnson Inn Katy Freeway was the only place with available rooms. When I arrived I noticed the room smelled musty, but since it was late I just went to bed. When I returned from the conference the next evening, I noticed mold in the corner of my room and determined to leave first thing the next day because of the hour. However, while in bed something bit me and I decided to check under the mattress (between the mattress and box spring). There I found moldy garbage: a plastic bag with some mystery material inside wrapped in paper towels as well as a mold filled serving tray which had permeated the mattress above with mold. I took photos of all this with the night manager present. I left that same evening for another hotel. The next day I was treated very rudely and sarcasticly when I called to talk about the matter. As a client I was sickened. Any hotel that allows the premises to deteriorate to the condition this hotel is in despises and resents their guests.