Front desk manager
My son checked in last Sunday night at 9:30 and he was treated not very nice by the Front desk manager. He told my son that if he was loud they would kick him out. I would not recommend my family and friends to stay in this hotel, I'm a regular customer but I'm not happy with the costumer service that they gave to my son. I would look for a place that treats people with respect and dignity. 
On Monday my son was with me at the Cheesecake Factory and the Front Desk called me and told me my son had received a complaint that he was being loud in his room but he was not in the room and was eating with me at the Cheesecake Factory.