Beautiful from the outside - crappy on the inside
I just stayed there this past weekend (March 10 -12) for a mother/daughter trip to the American Girl Doll Place. On the good side, this hotel is right around the block from American Girl. From the outside, the hotel is beautiful! The lobby is pretty, the front desk staff is super friendly. On the bad side - the rooms are really small, and the bathroom is so small it's hardly functional. No counter space, the bathtub is small, the toilet is small and the toilte paper roll hanger, was so close, that even my 8 year old daughter keep hitting it when she went to the bathroom. The room also smelled like cigarette smoke the entire time! I called to complain, and all they offered was a air fresher!! The walls are so thin, we could hear EVERYTHING! My 8 year old heard things, no 8 year old should hear! (if you know what I mean...) The bed was so lumpy - just on one side. I tried to sleep on the other side, but kept rolling back to the lumpy side. If I would have known this, I would have paid the extra $100 and stayed at the Marriott.