Disappointed
I was staying at the Roosevelt in early January. The hotel thrives upon its location and part in Hollywood history. I was excited about that before staying there, but upon arrival I was deeply disappointed: The way up to the room already gave me a bad impression: Filthy carpets, dirty elevators, bady lit corridors. I arrived in the middle of the night and wanted to go to sleep right away. But my room was a continuation of the trip upstairs: Dirty, filthy carpet, wrecked furniture, hair in the bathroom. Back to the reception -> new room.
I was accompanied by one of the staff up to make sure that this room would meet my expectations. I had to work hard not to lough when he explained to me that the "edgy" atmosphere of the place was all part of its charm.
Anyway, new room, new luck. It was late and wanted to go to sleep. When I went to bed I noticed a large stain on the bed sheet. As I was extremely tired and already half asleep I put a towel over that and tried to sleep - back to the front desk in the morning.
New room, new luck: I was apparantly upgraded to a (way) larger room. But larger does not mean better in the Roosevelt's case. Same filthy carpet, stains on the curtains, desk chair in horrible shape, hair in the bathroom.
At the same time a friend of mine was staying there as well and had pretty much the same experience.
Sick of moving I was finally given a discount on my rate which was OK. For the kind of money the Roosevelt charges I expect a lot more.
Other things I'd like to point out:
- As some others said previously, one of the only elevators was broke (which means 50% of the hotel's capacity, as there only are 2 elevators). Usually those get fixed within a couple of hours. Here, however, it was dead for the time of my entire trip. I guess everyone can imagine what it means to have only 1 working elevator in a hotel of this size.
- The A/C is about as loud as a jet engine. I was glad I stayed there in January and could turn it off without sweating my [--] off.
- Parking is extremely expensive. Park in the garage across the street instead, it is $10 cheaper.
- Wifi costs extra (I got a refund for it due to the room quality)
On a positive note: The staff were always helpful and friendly, and the location is great.
To sum it up: I would not stay there again. There are plenty of other hotels in the area that offer more quality at the same/similar price.
You can do better than that, Roosevelt Hotel.