Racist staff!!!!!!!Horrible treatment!!
I am Black American and Upon arriving I was optimistic because I have stayed at marriotts all over and I'm an exclusive Golds Club member but when I was staying there I was treated as if I did nt belong there. I came into the hotel and at least three time I was asked " sir did you need help, do you have a room here?" by various staff members even ones that had check me in. The room service cuts off at 10:00 pm so I asked to get a taxi by the nightime conceirge and he just pointed and said I can catch one outside. The taxi drivers where lazy and did not want to give me a ride and when I reported it to the night staff they just shrugged I had to walk to the restaurant nearly a half mile. When I reported this incident and my other concerns to the manager she seemed to generally not care and never looked me in the eye while I talked to her....a very poor excuse for a Marriott Hotel......