Never again - rude desk clerks - messy trashy halls - ETC!
This hotel has real problems - and the core of it - is the front desk staff - none
with more than 4 months experience at this property as told to me by their
best employee in my opinion who has been there from years ago when it was
better run before under another chain. This is no HOLIDAY hotel. Biz travelers - maybe
but if you stay here for comfort - & be treated nice by the desk forget it. They
tend to be YOUNG like a high school summer job and the Prom King and
Queens will serve you attitude and indifferent if not rude and surly service.
Room service trays in the halls with trash for 20 hours min. to 24 hours maximum.
The rats, mice, cockroaches and ants love this R Plaza location. Trash
piled up to overflowing in the computer room - printers inoperable for days on end.
After a week I FINALLY got a desk clerk - one of the few nice ones - to clean up
the computer room. Took her two or three minutes to do so.
BK is OK and omellete station is the way to go there.
Maids are good - and INSIDE the rooms you are fine.
If you have lots of biz and are not going to be in the room it is OK and
the price is right but you get what you pay for. It is in a tacky industrial
zone and there are NO restaurants even fast food or stores or 7-11's or
such anywhere you can get too.
The free SHUTTLE SERVICE Is not free the HUSTLE you for tips and it
is not convenient. Even when you tip they act like they are taking you in
a limo and it is VERY inconvenient to them! Stay elsewhere. Never again.