Great place to stay!
Just returned home from an amazing trip to NYC made even better by the quality and location of this hotel. Short walk to Times Square and the subway, staff are friendly and nothing is too much trouble. Stayed in a Queen Suite with a view and the room had everything we needed. 
One small drawback is we would've liked a bath on some days and maybe the shower could've been a touch more powerful but thats just me being picky!
Breakfast was busy each day but the choice was good and we always found a table in the bar area. We ate breakfast elsewhere one morning and decided breakfast at the hotel was better and saved money.
One other minor drawback was that sometimes waiting for the lift did take a while but again not a major problem.
When we return to New York we shall be staying at this hotel!