No thanks- I will never stay here again!
What a disappointment. Having been to New York City many times I had never stayed at the Waldorf and my husband and I decided to treat ourselves to a "no kids" visit to this historic hotel. First, we arrived to find the hotel under construction although there was no indication of this when I booked the room. The only good thing I could say is that you are able to pull off the busy New York Street and into a covered parking area to unload your luggage. Check in was quick and our Bellman was wonderful and claimed to have worked at the hotel for 40 years. As we walked into our SMALL room the bellman informed us that the only room service the hotel had was breakfast, "a corporate decision". Arriving later in the evening, exhausted from our travels, we were really looking forward to in room dining so we were forced to find local delivery. Unfortunately the local delivery left me sick and at 3am I wanted a sprite or gingerale which was unavailable because not only do they not have room service but they do not have vending machines!! We did have an in room "bar" but it had nothing but alcohol, nuts and gummy bears. When I called the front desk asking for gingerale or sprite they told me that I could walk several blocks over to the CVS- in 13 degree weather- I don't think so! The fun didn't stop there we ordered a coffee maker, but it NEVER got picked up and we never received coffee refills. Let's talk about the room- uggggg. The wall paper was peeling off the wall, the ac/heating vent was LOADED with dust and the bathroom was so small that the door almost hit the toilet. We received beautifully wrapped glycerin soaps that got really goopy but were never replace until we threw them away AND when you take a shower, the curtain blows into you and touches you- YUCK!!!! Oh and one more thing- we visited the 2 bar/lounges which both served up drinks for $18 a piece and Peacock Ally was like sitting in a fish bowl. We asked to order bar food but were told they had no food because the kitchen was being "remodeled" (funny how they are able to make breakfast) but we did receive wasabi peas which went wonderfully with my chocolate martini- NOT!!! I am sorry but I have stayed in hotels all over the world, nice hotels, and this place was not at all what it should have been, especially for the price.