Terrible stay
We have stayed at the Flatotel in previous years, but this stay will be our last. The check in staff were unhelpful, bordering on rude. The decor dated, and the furniture in our room broken, and insufficent for our family of 5 (we had booked a 2 bedroom suite and a cot for the baby). No one replaced it when we asked. In fact not one member of staff addressed us or helped us during our 5 day stay, with exception of the bell boy who collected our luggage when we checked out. We will not be staying at this hotel again, despite its good location.