Highly recommended
Although our stay was a freebie using points, everyone treated us like paying guests. Omar greeted us at the desk, had our Priority Club check-in ready to go, and provided concise tips on restaurants and attractions within walking distance. The pay valet (one price all day with in-and-out privileges) was superb; quick and courteous, and the valet even recognized us later that day as we approached his stand. He pulled our keys and retrieved our car quickly.
The room was spacious, clean, and everything was in perfect order. The only caveat is to try to avoid rooms overlooking the street. Highland is busy ALL THE TIME and some street noise does make it through closed windows.
The included breakfast had good variety and was well-maintained. Housekeeping was thorough with no missing actions during our 3 night stay.