Small Rooms but big service
We stayed at the end of may 2012 and the hotel is under renovations but lobby and our floor was done (11th) so, all was beautiful. The service was great and all the staff was nice including the maid staff. The first night we got there, they must ave been booked because the amount of people waiting for elevators was quite shocking and had me a bit scared. We were ushered by some staff to a service elevator so, we would not have to wait nd I thought that was very thoughtful. There was never another problem waiting durring our 5 day stay (some one probably had n elevator held somewhere). the rooms are small even by NY standard but who needs space when your not in your room much anyway. We had 2 double bed arrangement and it was renovated but it needs new mattress but I was able to get comfortable the 2nd night by sleeping on the side closest to the wall as I imagine most travelers do not (it had better support). Room was clean and service good... All you can ask!!