Worst staff i´ve ever seen in an hotel, plus they´re renovating
I visited for a week the Melrose because i attended a course at the IMF. The hotel itself is very good, the rooms are spacious and clean, but this is the only good thing around here. First, the staff... is by far the less attentive, unfriendly staff i´ve ever seen! Starting with the front office, they don´t explain anything about the amenities of the hotel, the internet, breakfasts, etc. Also the restaurant is has poor service, they only watching if you have a coupon for the breakfast or at the next second they try to charge you the entire continental buffet, very lame for a rate of above 250 dollars a night. The only staff that is kinda good, are the bell boys, but they´re on the average compared with other hotels. 
Second, the location is not very good, is far from all the turistic attractions by walkin, you have to use the metro for all the attractions. 
One thing is worth noting for the visitors, is that the hotel is under deep renovations, including the lobby and fitness center. In fact they´re is no lobby right now, just an improvised table between the stairs and the restaurant. Of course they dont tell you this in the website or by phone. I dont know why the hotel is so well rated, i repeat the rooms are good and clean, but the staff is really awful. I´ll come back to Washington next month, and surely not going back to the Melrose.