Excellent staff is the best I can say!!
I cant believe some of the reviews here regarding this hotel...
The best thing here are the staff, they are helpful and friendly and went out of their way to help us out with anything we needed.
We were a family of 5 my husband and myself and 13 year old in one room, and my father and 18 year old in another. Unfortunately after booking in advance they couldnt seem to get a room next to each other and we were on two different floors. Now this place is like a rabbit warren and you had to get two lifts to get to the 7th floor! My father was very confused and found it hard to find his way around.
The breakfast is included....but!! Its like eating at McDonalds and you have to clean up after yourself!! It was just like school camp!!
The rooms were average, dark...the airconditioning system was the oldest systems I have ever seen and were extremely noisy. The sheets on the bed were also old and thin and looked very warn out! 
We stayed here three nights at the end of June and were back in LA on the 22nd July for three more nights. We stayed elsewhere....