Smelly & rude
What a disappointment! Unpleasant desk service, non-working room keys, strange smoke and stale bread smells in the hallways, and average room quality made this one of my most unpleasant stays. The disgruntled desk agent and their lack of sympathetic reaction to any of our requests (new room key and change for the parking garage- which only took quarters and had no attendant!!!) was infuriating. A truly terrible experience.