Horrible Housekeeping
To have such a nice looking hotel, you have the cheapest housekeeping staff. I checked into the room I was given and it was NASTY! Both beds were unmade, dirty coffee cups on the desk and trash still in the trash bins. The room was NOT cleaned after whomever had stayed there checked out. I was switched to a clean room about 30 minutes later. One day 2 of my stay, I returned to my room after being out all day, my dirty towels had been taken out but NO clean towels were left in their place. I go down to the front desk, ask for towels to be told I have no clean towels, but I can give you two pool towels. What kind of hotel has NO clean towels??? When my travels bring me back to Jacksonville, I will find a different hotel to stay in.