Worst hotel that I have ever stayed in.
We booked to stay at this hotel for 3 nights in a superior queen room, on arriving in our room we first noticed how noisy it was and then that it was vibrating. As we had been on a ship for 2 weeks we really couldnt face having any more movement whilst sleeping, so we phoned down to reception and asked for another room, we were told the new room was still a superior queen, but without a view. This new room and Bathroom were tiny and made our stateroom on the ship seem huge!!
This room was also noisy and the air con is terrible either you have it on full blast cold or the heater is on full blast, no inbetween.
Do not give this hotel your credit card as when we orignally checked in for 3 nights using a cashpassport from Travelex, they removed nearly $600 from our account and as we only stayed 1 night expected them to reinburse this instantly which they didnt this took a further 3 days ! We went back into the hotel twice and asked the hotel staff why they had taken out more than we were orignally quoted, they could not explain why and we also asked why it was taking so long for our money to be refunded and they couldnt explain that either
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If this had been our only source of money this really could of ruined our break in New York.