Worst Stay of my LIFE!!! EVER!!!!!!
Let me start off by saying that I am an avid reader of traveler reviews especially with using sites like Priceline, Hotwire, and Booking.com. I must say that most times the reviews help a lot with where I plan to stay. We were referred to this property by a friend who visits San Antonio with their children. Being that this was a family trip, we figured this would be a great place to stay.
Upon arriving, the property seemed fairly decent/nice. We could tell that this was an older Residence Inn that had been converted and was under new management. Lobby was nice with modern furniture and flat screen television, the hostess was nice also. We checked into the room which the furniture in the room was a bit dated but not bad. All of the appliances in the kitchen area were up to date and stainless steel. So far so good right???
The next morning we wake to take advantage of the complimentary breakfast in the lobby area. Apparently the hotel was sold out the entire weekend and management did not adequately prepare for this. People were EVERYWHERE, they were running out of food. Therefore we ended driving across the freeway to the local HEB and purchased food to cook in the room. Well just so happened while eating, some food wasted on the bed which prompted us to remove the bed linen for cleaning.......WHAT DID WE DO THAT FOR??? (see pictures for information). The bed had what appeared to be a urine spot. In addition to that, for some odd reason our allergies were extremely out of whack. Open the door where the a/c unit was located and the air filter had not been changed since May 2011 (see pictures for more information). While remaining calm and composed we went to the front desk to notify the hostess. She apologized and agreed to get all of the issues resolved. 
Wait....it gets worst! Go back to the room to prepare to go to Six Flags and guess what happens........we cannot get back in the room. Well apparently the key card reader went out, so they send the maintenance guy to replace the batteries and that does not work. So then the manager of the property joins the maintenance guy in his efforts by sanding the battery post. After standing out in the sun for about 30 minutes, I am still outside unable to access any of my things on the inside of this room. So now they inform us that they are going to have to drill holes in the lock to get in (so now you're telling me my things are going from being secure to unsecure). 
The manager nor his staff did NOTHING to accommodate us during this time. All they did was apologize and that is IT! I politely went to the front desk and expressed to them that we would not be staying another night and that they cancel the reservation with no penalty. We ended up going to the Hyatt Place on the other side of the freeway and enjoyed the remainder of our trip. 
If you are looking for a nice, enjoyable place to spend a family vacation....THIS HOTEL IS NOT IT!!!! BUYER BEWARE!!!