Columbus should have better
Staying at the Renaissance in downtown Columbus with a 9 month old grand baby while my daughter attended a conference during the day. First the wireless would not work and after many attempts working with the staff we gave up, they did not charge us for this service. A hotel of this status should be able to provide wireless service to their rooms, it is 2012! The maid did not come to clean the room to well after 5 pm she did not replace the glasses we used, but removed the ones we had used. She left no extra toilet paper or toiletries. She also did not replace all of our towels in the room.