Great weekend visit
My husband and I just took a weekend trip to Chicago for the 2012 marathon. My husband chose the hotel due to the proximity to race activities and the price. We were really happy with the hotel, particularly the level of service received. Among the highlights were complementary car service (connected to a promotion with Acura), use of the gym after check-out time, and great concierge service provided by Eden Bernal. She was so helpful and lovely before we arrived and several times during out stay, including finding us a terrific dinner venue in the area and booking me at a wonderful hair salon. She seemed sincerely interested in our satisfaction and enjoyment during our stay. While the room was small (my only real gripe) it was not unexpected and the hotel more than compensated for it with cleanliness, service, nice lobby and gym facilities, location, etc.