Great Location
This hotel is in a great location - walk to Reading Market, the Convention Center, Walnut Street, Chestnut St, and Broad St. restaurants, Constitution Hall, Chinatown, City Hall - in fact, from our room, we had a great and direct view of City Hall. Loved loved loved the location. The room itself was comfortable, what you would expect from a Residence Inn. Lots of room to move around, 2 queen beds option, full service kitchen... It was also surprisingly quiet, and we appreciated having laundry service downstairs. The bar/coffee area was very strange - it seemed to be a hangout for a LARGE group of men only. We tried the dinner once, but it was a definite pass - worse than hospital cafeteria food. The coffee bar was only available one morning we were there; the rest of the time it always had an Out of Order sign. The security at the hotel is questionable in the evening; we came in with our card around midnight one evening, went to the elevators (the staff never once looked up or greeted us at night - almost like they knew there was a problem and they were deliberately ignoring it). A young man we didn't initially see was sitting the other side of the round seating arrangement by the elevators, and jumped in when we had gone in and already inserted our card. I notified the front desk when we got into our room that we felt this was highly uncomfortable, and they said they would send someone up to the floor to make sure it was safe. We said that wasn't the question; that people hanging around to hop on the elevator should be noticed. Further, this happened two more times! What is going on here? Altogether, the hotel is comfortable, in a great location, and typical of what you would expect in a Residence Inn. Please work on your security; you should know who is hanging around in that small front lounge area in the late evenings.