Best in Service
In the early part of May 2012, I booked at the Fairmont San Francisco thru American express. when i arrived the hotel unfortunately was sold out. the fairmont hotel staff arranged for accommodations next door at the IC Mark Hopkins and told me that for the inconvenience they would take care of that nights stay and up grade my room the next day. In many other hotels this could have been a horrid outcome, because of the amazing service, that the fairmont and its staff offered, i was more then taken care of. The hotel its self is immaculate, the service, food and drinks are outstanding. I am now a fairmont loyal customer and will be returning soon. Thank You!!