Located at the intersection of chaos and
Many of my reviews are based upon my experience organizing a conference at the hotels I review. My average stay at a hotel is five to seven nights and many times it can include multiple stays in a short period of time. For those of you, who think planners get upgraded to the presidential suites, think again. Hotels are the new airlines…they base every part of their operation on yield management – getting the most money from you during your stay. 
From a professional position the hotel is a nightmare to work with. The hotel is massive. Its purpose is to house large conventions and banquets. Unless you are hosting a meeting for thousands, avoid this hotel at all costs. They have no real interest in your 30 person meeting - and it shows. If you have a meeting for 30-40 even 100 people go down Connecticut Ave to the DuPont Hotel or the Ritz Carlton. 
Location is one of the best attributes of this hotel. The hotel is located 4 short blocks from the DuPont Circle Metro Station. You can get from Union Station to the hotel quickly and easily. Also outside of the hotels front doors are a plethora of great restaurants and bars offering everything from sushi to Greek and my favorite restaurant The Darlington House. In addition there is a great WSC gym just 50 feet down the street. 
The hotel is massive. Its purpose is to house large conventions and banquets. Unless you are getting an unbelievable rate there are other choices I would consider before I would book here. Check-in / out can be arduous if there is a huge convention in house. Early check-ins are nonexistent. Generally the rooms are small. They were recently renovated and have all of the creature comforts you would expect at a downtown Hilton. The bathrooms are miniature, nice but very small. There is no Wi-Fi in the guest rooms; you have to use a hard wire. There is free wi-fi in the lobby as it is packed most of the time with guests checking emails. As DC has height limits on building there are no great views from any floor. Pity the person (me) who had a room at the end of the 8th floor corridor. It is an amazing very long hike from your room to the elevators.