Not What We Expected
When we first entered the Chambers Hotel, we were greeted by friendly staff and entered a chic, relaxing lobby area. My first impression was a positive one. We checked in, received our keys, and were escorted up to our room. We tried entering the room with my key - it didn't work - was told to exchange it downstairs. Red flag number one. Granted, I know I booked the standard queen room, and we did arrive two hours before the 3pm check-in time, but I did not expect a handicapped room on the third floor (the third floor is actually the first floor). There were many design flaws with this room. Nowhere to hang our bathrobes, only one hook to hang a towel (which was located IN the shower), and the doors are so high that you couldn't even drape them over one. When I went to blowdry my hair, I couldn't even plug it in because the top of the toilet was covering the outlet (yes, I had to take the top off the toilet). And I don't know if our room was just like this because it was a handicapped room, but water covered most of the floor when we showered. Not a bathmat in sight. And with a handicapped room, expect short sinks and zero counter space. 
I didn't expect a gorgeous view of Manhattan, but staring at a brick wall didn't make matters any better. I would have been more than happy to wait for a "normal" room. It was a room designed for the handicapped, yet it made us feel handicapped staying in it! I really wanted to love this hotel.