Terrible New York Hotel
Stayed almost a week at the Grand Hyatt New York.
It is situated next to Grand Central Station. If you are a tourist the location is terrible. I would rather stay near Central Park or somewhere around SoHo or Greenwich Village.
Grand Hyatt New York is quite big and the lobby feels like a train station. If you stay on the upper floors you will be waiting for the elevator all the time.
The first room I got was actually pretty nice except from the broken toilet. I had to complain for two days before I was moved to another room. I was not happy!
In the next room everything was working, but the bathroom was very cramped.
In both rooms the air condition was not working well. I attended a conference at the hotel. The conference rooms were SO cold that I had to leave the conference several times to regain a normal body temperature. When I asked for a more human temperature, the answer was: Not possible.
I will not stay at Grand Hyatt New York again and wouldn’t recommend this hotel for my worst enemy.
PS. One positive thing about the Grand Hyatt New York: The concierge service (prior to arrival) worked well.