Disgusting hotel, and disgusting staff
We arrived here around 11:30pm after a long drive from Las Vegas. From the outside, this place looked alright. Once we stepped into the lobby, however, this all changed. Everything looked run down and in serious need of renovation. The man at the front desk did not even stand up from his desk to greet us, and was not pleasant at all. He was enthralled with something he was watching on his computer in front of him and had this disgusting smirk on his face while he continued to watch that instead of making eye contact with us. He seemed thoroughly irritated that we had disturbed him. He proceeded to give us the wrong directions to our room, and skirted any further questions we had about the area. People like this have no business working in the service industry! Our hotel room seemed damp and dirty: the bathroom was the size of a small closet, and the fabric shower curtain smelled musty. When we opened our curtain to the balcony, we discovered that anyone standing in ANY of the halls or stairwells could see right into our room. If you like cheap, fluorescent lighting, and stained, worn carpet, this is the place for you. The only positive thing I can say about this hotel was that we had a balcony with a great view of the harbor. I know this is not typical of Best Western hotels, but this one needs help.