The worst Hotel I have ever delt with!....
NEVER BOOK A ROOM @ THE CLARION SAN JOSE
I called the Clarion Hotel in San Jose and made a reservation to stay the night Wednesday June 13th 2012. 
My confirmation E-Mail stated.
Check In: Wednesday, Jun 13, 2012 Check Out: Thursday, Jun 14, 2012
My confirmation # was 235528622 
“The cancellation deadline has expired, so this reservation cannot be cancelled.
Estimated Total: $183.14 
Check In Time: 3:00 PM
Check Out Time: 11:00 AM”
• I traveled to San Jose Wednesday morning, Worked Late, got to the hotel at 9:30 PM Tired and ready to sleep. Thursday was to be another very busy day, I had concept review meetings and I needed to be at my best.
• I arrived at the Clarion front counter and gave them my name & reservation number. The clerk said my room was not ready it was being cleaned. 
• I told her my reservation was for 3 PM and I needed to get some sleep.
• She said she did not have a room ready for me.
• I said then maybe I should find another place to stay.
• She said my reservation cannot be cancelled and I would be charged.
• I asked her again if she had a room for me and “if not” she could not charge me for one.
• She said it is being cleaned for me & it would be ready by 11:00pm, also that there are no available rooms elsewhere in San Jose.
• I asked for the key to the computer room where I continued to work.
• I returned to the front desk from the computer room @ 10:45pm and asked if my room was ready.
• The girl behind the desk said the people in front of me “when I came in nearly 1.5 hours ago” wanted three rooms not one and there are no rooms available for me.
• I reminded her I had a reservation.
• She said “first come first served”.
• I asked her why she did not come and tell me?.
• She said she looked over @ the computer room and did not see me. Of course you cannot see into the computer room from the front desk.
• I slept in my car as there were no rooms available because of the US open golf tournament.
• I called to speak to the Manager/ Owner of the Clarion San Jose "AJ Shingal". He would not speak to me or return my call!
 NEVER BOOK A ROOM @ THE CLARION SAN JOSE