Very nice hotel close to shops/transportation
Needed a room with 2 beds (hard to find in Chgo). When we got up to our room, it reeked of smoke (requested a non-smoking room). We were immediately moved us to a corner room. Room & hotel were very clean. Pool/fitness areas are very nice (chlorine bothered my eyes, but my son had no problems). Red line subway just outside the hotel! Close to shops, restaurants, etc. We didn't have a problem hearing other guests in our room (stayed 2 nights) except for the first night when a group of intoxicated men tried to get in their room for several minutes - very loud in the hallway. They finally got in & I didn't hear them anymore at all. When I told the staff the next morning, they assured me they had checked out, but told me to call the front desk if that occurred again-security handles it. The entire staff did a wonderful job with any questions. I would definitely stay here again. One tip - the bed may take several tries to get it to your comfort level. I like a softer bed, and ended up setting it on "3".