USA ROAD TRIP
The only good thing I can say about this hotel is the location is ideal.
We are Marriott Elite members and have stayed in Marriott Hotels around the world, 
the staff in this hotel were the most rude and arrogant I have ever had the misfortune to meet.
We booked the one bedroom suite 12 months ago requesting a high floor and quiet room because we would be driving 10 hours from Las Vegas to San Francisco that day, we even phoned the hotel to confrim this.
On arrival there was no valet parking, there were no trollies for all our bags, I unloaded and parked the car, when I returned the valet was taking keys from another guest, apparently space was available the other valet was mistaken, no apology!
My wife the informed me she was offerred no assistance with all our bags.
The room we required had been allocated to another client , we were given a room on the first floor overlooking the street and the waste bins, which were collected at 4-30am. 
When I asked the desk clerk for an alternative room, his response was that none were available, his attitude was we had a room, then he stated if we wished to check out he would only charge us half the room rate.
I advised him that we would check out first thing in the morning.
The room was noisy all night and even with ear plugs we were unable to sleep due to the waste collection and the traffic.
I would add that the morning staff were much more helpful and polite and the deputy manager was full of apologies.
The hotel is basic and very tired, it is in need of a complete facelift and it is not good value for money.
Fortunately we were able to obtain a bay view room at the ARGONAUT HOTEL, just around the corner, which was fabulous and in a differrent class, with polite staff that could not do enough for you.
For a small difference in price I would advise all to stay at a proper hotel the ARGONAUT.