Frankly a horrible hotel
We booked this hotel as it was nice and close to LAX and we were arriving late from HK. We really didn't want to spend long commuting.
But we really had a bad impression from the start and overall it was a stay that I will want to forget as soon as possible.
First things first.....the shuttle service from the airport to the hotel. Although it is very close to LAX I am not sure if it would be possible to walk to the hotel so you either need to get a cab or take the free shuttle. I would definitely recommend getting a taxi unless you enjoy a tour of the airport driving about at 1am looking for more people to pick up. We found this highly annoying and a 2 minute taxi ride took the shuttle 40 minutes as it stopped to pick up 30 odd people from all over LAX.
Then when we finally got to the hotel, nobody was willing to help with the bags and the line for reception was 40 minutes deep. And they only had one poor guy working to take the new arrivals. Not his fault but Radisson should get their act together.
Now to the room. The hotel feels old. Bathtub and shower unit are sub par for a 2 star let alone a 4 star and the the bathroom was ill equipt. no toothbrush? Come on really? And towels were skimpy and not soft. Also the conditioner and shampoo were nasty and their soap wasn't going near my body. Lastly no extractor fan in the bathroom so it means the room steams up within 3 minutes. So not a great start.
The bed was pretty comfortable and we are pleased because it took so long to get picked up and checked in that we were shattered by the time our heads hit the pillow.
There are quite a few plugs to charge your electronics and the hotel was equipt with HBO channel
The decor is old and the I feel the Radisson is in desperate need from a makeover.
Free wifi was nice to have in the room, but didn't make up for their other short comings.
Lastly the breakfast buffet was limited and the food was average at best.
Overall I would tell people to stay away. I used to seek the Radisson for their consistent good service and comfort but this Radisson has changed my mind.