Probably will lose the Doubletree name
Of the 140 nights I've spent in a hotel this year, this downtown Columbus property earns the lowest marks I've ever provided on TripAdvisor, and they deserve it. No food when calling room service, no business center (under renovation...sure!) and after departing at 11 a.m for the day., my room wasn't cleaned. Staff is completely disengaged and gives you a "I understand" comment but do nothing to fix the numerous problems at this old hotel. Go back to your "smart" phones, guys. You'll also know when the room next to you uses the bathroom or takes a shower, which is of course, great entertainment.
While rooms are large and convenient to the center of town, trust me, you'll want to stay at the new Hilton or Hampton Suites by the Arena. This property is an embarrassment to the entire Hilton chain.