Never again
I'm HIlton Diamond and got a room with a broken TV, busted bathroom tile, and a view of a parking garage. When I enquired as to why I didn't get an upgraded room (or at least a room in good working condition), the front desk associate's smug response was "You should have checked in earlier". Adding insult to injury, Park Cities forces you to use valet ($23 per night IN A SUBURBAN LOCATION with a giant parking garage attached to the hotel!) and it took 15 minutes to get the car in the morning. Checked out four days early and moved to the Hyatt Place Uptown. Less expensive, nicer rooms, cheaper parking.