Snarky desk guy/dark rooms
We stayed here for two nights in late October 2012. The location is awesome, right next to Quincy Market and the Aquarium, and a T stop right outside the door. 
 The guy at the desk, BRIAN, was most unfriendly and unhelpful and sarcastic...too bad. I'd fire him in a NY minute.
 The rooms are decidedly male-oriented, with dark wood, dim lights, and hard surfaces. It was clean, but very claustrophobic. The window looked over the "atrium," which is a euphemism for former elevator shaft. There was barely any natural light in the room...not a place to just hang out and relax. 
 The TV remote didn't work, so I called the front desk one evening. He said it probably needed new batteries. I said great, can you get me some? He said he's the only one working, could I come and get them?! Seemed pretty inappropriate to me, especially since I was in my PJs! To his credit, he eventually did bring them up, breathless. I think it would be wise to have more than one person staffing the entire hotel on a weekend night!
 The batteries didn't solve the problem, so the next day I told the guy at the desk. He didn't seem to give a crap and shrugged his shoulders and said the next guest can deal with it.