Never go back
Another bad experience with Westin: I didn't know that the location is in a bad neighborhood, until someone told me so. But that is not Westin's fault. Ok, First of all, I am a SPG Plat member but I was getting nothing(except the points), no room upgrade, no club benefit(no free wifi, no lounge access, no breakfast). and, no fridge in the cabinet where there should be a fridge. Is Westin a 5 star? 4 star?, to me it's a 2. Next time will stay Le Meridian across the river.