Complete and Utter Chaos
My family booked for one night, and honestly, it was a huge mistake. The room smelled horrible, and we booked a non-smoking room. It smelled like mildew and smelly feet honestly, I was repulsed. I went to a store to buy some air freshener, but it clearly did no good. My family couldn't stand the oldness of the whole room and left. (We just booked one night for Anime Expo, but that didn't work out so well so it would have been better for back and forth to the Expo center rather than stay another minute in their sleazy rooms. 
After the complete and utter chaos, I thought I was done with this place, but I wasn't. Apparently, they charged me for THREE nights when I only booked one. 
My bank had to deal with this, and I've never seen such horrible and unprofessional kind of workers. Honestly, I would never come back to this place ever.
I learned my lesson for booking such a utterly disgusting and filthy place.