The people who work here, make your stay!!
I come to the loungeat the W often, and sometimes call it my home away from home. The service I recieve there is the reason I come back each time. Miguelito, Norman, Lulo are always so great, along with everyone else. This past time I actually got a chance to stay, and although the facilities are great it felt like something was missing. The room is great if your looking for a modern, clean design, but I do find the bath/shower in the room a bit strange but nonetheless it was excellent. Room service breakfast was remarkable, and the bellman Jason was as friendly and helpful with information. The valet was a great deal since there is not great parking the area and it does not cost a fortune like most hotels. The pool was a bit crowded area, bar is perfect to lounge if your not really looking to tan. Overall felt like I got the value for what I paid for, and would come back!