Double Trouble at Doubletree
Recently stayed at the DoubleTree Suites by Hilton, Hotel Seattle Airport - Southcenter
16500 Southcenter Parkway, Seattle, WA on a layover from Maui for one night. First off, we found out the hard way there are two Double Tree Inn's in Seattle. At the airport shuttle area, The shuttle driver for this (Southcenter Parkway) Doubletree Inn mis-directed us to the shuttle bus for the International Boulevard Double Tree Inn, despite viewing our written confirmation. Apparently knowing how to read English isn't a job requirement. Or maybe we had too many bags, who knows.
Once we arrived at the wrong (International Boulevard) Doubletree, and found out we were at the wrong location, we asked the front desk at the International Boulevard Double tree if we could just transfer our reservation. It was late and we were tired. They called the front desk of the Southcenter Parkway Doubletree however because we had prepaid our room they refused to transfer our reservation. I fail to understand why as these are both owned by Hilton. So we had to wait around for the International Boulevard shuttle driver to take us to this Southcenter Parkway Doubletree where our reservation was. Finally at the correct Doubletree, we informed the front desk of the shuttle drivers error.
Eventually we were able to get to our room at the Southcenter Parkway Doubletreee after getting something to eat off-site. The room was fine but the sheets and pillowcase were disgusting. It was obvious the sheets were not changed as there was an unidentifiable crusty, dried white blob on the top sheet and part of either the pillowcase or pillow smelled suspiciously like urine. It was after 11:00 pm by that time and, presuming housekeeping was closed, we just sighed, pulled the top sheet off the bed, and I flipped the pillow over.
Brutal.