Great staff, but needs Improvement
I have stayed at this hotel on business twice in the past year or so. It was not booked on choice, but on proximity to the job I was doing.
The layout of the rooms is nice, since it's a suite layout, with a living room area, a bedroom, and the bathroom/closet.
My room had 2 flat screen tv's, one in the bedroom and one in the living room.
The bed was comfortable, and the room was quiet, which was my primary need.
The bathroom had terrible lighting, just one fixture and it using a eco bulb that took so long to "warm up" that you were finished before the light came on. The wallpaper was peeling off the walls, and the ceiling had some stains. As an added bonus, a dirty towel was hanging on the door hook. Not a great start.
There is a small pool and hot tub, but it borders a parking lot. Not very appealing to me. There is also a restaurant in the hotel, but I skipped meals there. There is a 24 hour Starbucks within walking distance.
The front desk and concierge staff of this hotel saves it. The hotel has a small shuttle that with a little advanced planning will take you around the city for free. I found the valet and bell hops to be attentive and friendly as well.