I wish I didn't have to write this
My wife and I stayed at the TRYP Times Square South for one night May 9, 2012, on a return trip from Europe. I read the positive reviews on Trip Advisor and felt we were lucky to book this hotel. Before I start on the negative points, I do have to say that the staff we dealt with were courteous and professional at all times. So I would give the guest services staff at least a 4.
We had an excellent check in experience and very satisfied with our room. When we returned from dinner, we pulled down the covers on one of the beds. The sheets were littered with black flecks and hairs. We called the desk and the night manager was in our room immediately. She told us that the flecks were fuzz from the laundry bins but the hairs were unacceptable. She took photos and told us that she would move our room. She returned a while later and took us to another room. As we settled into the new room we noticed that both bed skirts were covered with red wine stains and foot prints. There was also a large black stain on the wall. We were too tired to complain again that night and decided to speak to the manager in the morning. While we were getting showered, my wife discovered that the hair dryer did not work. We called the day manager and she came the room to apologize for the situation. She said that the bed skirt stains were not acceptable, but the stain on the wall was just glue. We felt for a hotel of this quality, glue stains on the wall were not acceptable either.
The manager gave a breakfast comp and box of nuts and candy. When we spoke to her later she promised to call us the following week to let us know what the hotel would do to change our TRYP experience. It is now two weeks later and no phone call, despite our calling asking the manager to return our phone calls.
My wife and I are not very concerned with hotel amenities but cleanliness of beds, bedding and rooms are critical to an enjoyable stay for us. 
This is first bad review I have written and I hope it is the last.