Excellent Service
I came up to Boston for the Marathon in April and the Westin being right at the finish was in a perfect location. The hotel had a very sleek feel but not cold at all. The room was excellent. Beds were very comfortable and the service was phenomenal. Food in the restaurant was very good with comfortable surroundings and a nice selection. The staff’s attentiveness extended to the Doorman handing me a bottle of water as I came back from a run around the city and asking how it was. not just a polite asking; he really wanted to know. Housekeeping was wonderful, always making sure I was comfortable. The staff were always pleasant and smiling. With the chaos of hundreds of runners coming and going along with families you would never once see anyone frowning. They were just as caught up in the event as we were and very proud of the hotel and city. I can't wait to go back to Boston and I will be staying at the Westin again.