Stressful
I stayed here for 2 nights in September and unfortunately it has turned out to be the most stressful stay at a hotel for me ever. But more on that later. What is the hotel like? Its worse points are that it is located right next to what appears to be the main homeless square in Washington DC. And so I don’t advise walking through the park during the day and certainly not at night. If you are in a hurry this hotel is not for you. Average wait time for the lifts is about 15 minutes. The lifts are small and used by both guests and staff so expect to either share with a lot of other people or a big cleaning trolley. I rarely managed to get on first lift coming down as staying on a mid floor which by the time the lift arrived was already full. The staff at the hotel bar are pleasant but insufficiently staffed so again expect a wait time. It is a typical modern hotel with little personality but the rooms are comfortable and do not lack typical amenities. The breakfast was disappointing although you can sit in seats overlooking the homeless square. If given a choice I would opt for a Marriott as a better value option with superior standards of care and hospitality. But as for the stress? Well I arrived home to see an additional $700 charged to my account. It turns out that if you don’t complain about faulty TVs in the room (I did complain – just not in the right way apparently) you are guilty for the cost of fixing the faulty TV. So beware - my advice would be to stay away from this hotel but if you do stay make sure you complain about faults in your room loud and clearly. A bit like this review.