Will never stay here again
We needed a room in San Jose and since we had a good experence at another Residence Inn we thought this would be good too. When we called earlier in the day they said the only room availabe was a 2 bedroom handicap accessible room. We tried other hotels in the area but nothing else was available so we took this room. We check in at 7pm. The room looked nice at first but then we saw the bathroom. There was feces on the toilet seat and the inside of the bowl was filthy. We look in the other bathroom and the seat was clean but the inside was just as filthy and there was a long black hair across the hand towels. We called the front desk and told them about the problem. We said we would be going out for dinner and they said it would be clean when we returned. It smelt like cleaner when we returned but it was not clean. If we could have found something else we would have left. Instead we had an uncomfortable night and left quickly in the morning. I just kept think what else is dirty that I can't see. Will not stop at this Residence Inn again. Too bad since we have stayed at their other locations and found them nice.