Great Front Desk Staff
I thoroughly enjoyed my stay at the Embassy Suites near GWU, Feb. 22-24, 2012. Of particular note was the front office staff. From the friendly doormen who greeted us everytime we entered to the courteous front desk staff who efficiently checked us in and out, they were all terrific. It really felt as if they were happy that we were staying at their hotel. Any help we needed, any question we asked - they were all exceptionally helpful. The professionalism and demeanor of this hotel's front desk staff is on par with the best hotels I've stayed in. 
 In addition, it is a beautiful, well-located property. There is a lovely waterfall in the atrium. The breakfast/manager's reception area has the look and feel of a vacation resort lounge. The floors are black stone and the tables are arranged on different levels throughout the space. The location is convenient to Georgetown, Dupont Circle, and George Washington University.
 The beautiful stone in the atrium has one drawback - it can get pretty noisy. Along with the waterfall (a pleasant noise) was the sound of a large number of families and children. Embassy Suites are a great place for families, but if you have an aversion to children running about you may want to avoid this hotel. Maybe it was just the time of year. However, this was a small nuisance to me, as I have children myself and perfectly understandable and acceptable.
 In my room, there was no hint of the noise from the atrium. I was quite a few floors up.
 That reminds me to mention another great staff member, a security officer. At one point I came out of my room to take the elevator down to the lobby and there was an alarm going off in the other elevator. Within a few seconds this security officer appeared to check out the situation and correct it. 
 The breakfast is great! Even among Embassy Suites, I thought this was better than most. Also, the staff are quick to clear tables when people leave so that new diners can find a place to sit. At the manager's reception they have a featured drink, which was quite delicious the evening that I made it to the reception. There was a nice assortment of snacks to nibble on.
 I was attending a conference at the hotel across the street and booked at the Embassy Suites because it happened to be a lower rate on those particular days (it isn't always). From now on I will try to get into the Embassy Suites when I attend this conference. It's way better than the hotel where the conference is held.