Weekend getaway
Our overall experience was a good one but with a few too many hick-ups for what I would expect. First, when we checked in and got to our room we found our bathroom was still dirty. When I tried calling the front desk to inform them I kept getting an answer machine (I attempted to call at other times during our stay with the same problem). The good news was the upgrade price; for $50 dollars more we were moved to a room right on the water, this made my wife very happy. The down side to that was the area leading to our room was kind of dark and looked more like an ally way than a resort and spa. Most of the guest service was wonderful. We ordered a late dinner and had it brought to the room and the next morning went to the restaurant for breakfast. The prices were a little high but that was to be expected. One downside is that my wife and I were forgotten at breakfast. People that came in after us were served before us and a separate waitress than the one assigned for us ended up taking care of us, this was frustrating but she was pleasant and redeemed the morning. One thing I did witness was a waiter drop some packets of jelly coming from the kitchen to set up tables and just throw them back in the basket to eventually end on someone's plate next to their food. I'm pretty sure that's a health code violation. The hotel was good but I'd give it 3 stars. I've had a better time at some 3 star restaurants that's to include staff, food quality, and of course prices.