Fun place to stay, Manny at the front desk is by far the best.
We stayed over Memorial Day weekend and Times Square was crazy busy. Hotel staff did a great job managing the guests. Manny at the front desk went above and beyond with every aspect of our visit. It was so refreshing to have a friendly and kind person to interact with and get advice from. He was trustworthy. The doormen managed the valet parking well considering the challenges, maid service was friendly and efficient. Times Square is a very unique place to stay in New York so you have to be prepared for the crowd and the activity, other than that this hotel is terrific.