Problems with check in
wow. checked in at 4pm and sent to 7th floor and room was not cleaned yet. went back to front desk. sent to 6th floor and key would not open the door. back to front desk. sent to 5th floor and room was ok. very dirty windows. ok room although told it was a "renovated" floor for gold card holders/preferred starwood guests. disappointing. 
front desk help was apologetic and gave us a free breakfast voucher. but it was an over-all hassle.
not sure i would stay here again. 
robert westwood