Should be named I'mAwful
I should have known it was going to be bad when I called to add an extra night to my reservation and they just could not seem to find a way so I wouldn't have two reservations. After speaking with 3 different individuals I was assured that I would not have a problem checking in and yet when I arrived there was a problem. Instead of fixing it there they made me re-check in the next morning. 
Upon arrival to the hotel I was not offered any assistance by any of the staff that were standing around. My sister and I had many bags including her wedding dress and yet no one offered to help with anything, we were literally fumbling with our belongings and not one person offered to help. 
The reason for the stay was b/c my sister had a block of rooms for her wedding. She PAID to have her guest bags delivered to her guests rooms so that all of her guests would have information that was vital to the weekend's activities. The bags were not delivered and many of the guests did not get information that was needed and therefore my sister and I had to make many phone calls to give her out of town guests directions- Not something you want to do or have time for when you have a wedding the next day!
Parking- $47 for each car even though the gentleman at valet had informed me that if I had cars parking for less than 3 hrs the fee was less than half of the $47. I had two cars, one for the hair stylist who was there for 2 hrs and one for the photographer who was there for 25mins! and yet I was charged $47 for each car!!
And as if the charges weren't bad enough we had to wait over 30mins to get the cars back even though we had called down 10mins before we needed them!
And finally the LIES that the front desk tells are RIDICULOUS! Due to my reservation being two separate reservations they just assumed I had not stayed the night before- On Friday I had asked for a roll-a-way bed and they brought it up right away. On Saturday I asked for one for my mother's room (due to them giving her a King bed when she had requested 2 double beds) The individual at the front desk informed me that one would not fit- even though it was the same size as my room. As to not get upset about it I asked that they just deliver it to my room and my mother and I would just switch rooms; they then proceeded to tell me that my room could not accommodate one. I informed them that I had had one the previous night and so they then said that there was a problem with it and that there were all out of beds. After I asked to speak to a manager one magically appeared!
By far the worst guest experience I have ever had!! It's a real shame too because this hotel could be something pretty nice but the lack of communication and the way they treat people just made it awful!! My sister had guests from all over the country and this place just left a very bad impression on all of them.