Great location, spacious rooms, but few issues
Recently stayed 5 nights in a Junior Suite at MileNorth Hotel. Having stayed at several other higher-end boutique Chicago hotels on past trips, we were looking forward to seeing how MileNorth compared.
What did we like?
1) Its location right off Michigan Ave./Magnificent Mile. 2) Our Junior Suite had an open, spacious layout and was quite comfortable.
What did we dislike?
1) Check-in is 3pm. As of 4pm, our suite still wasn't ready and we were given a myriad of excuses. We had an appointment shortly that we had to change into appropriate attire for, so we were disappointed by how the situation was handled that left us w/ minimal time to get ready for our appointment. Our suite was finally ready at 5pm. On the day of our departure, we also noticed around 7pm a large number of guests still waiting to check-in & many suitcases being stored in the lobby. Not a good scene.
2) Elevators - for floors 8-29, there are only 2 elevators accessing those floors. On multiple occasions we had to wait 10 minutes before we could even board an elevator from the 17th floor! We heard others complaining about the same thing!
Overall, it's a good hotel for the price but not as great as other similar Chicago hotels.