Grand Hyatt= Great Location nothing more nothing less
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I recently stayed at the hotel for a business meeting. I must say that I am truly disappointed in the overall quality of the hotel for the price that was paid. I have stayed in much cleaner rooms at lower quality hotels. Room was full of dust and the floor had not been vacuumed from the previous guest. I opened the closet door and the dust was so thick on the carpet that it was actually gray in color! Not to mention, the wall paper was peeling from the corners of the wall. After voicing my concerns to the front desk, I was told that I could not be moved that night but my room would be changed the next business day as soon as anew room may become available the next day. Well when I went to the front desk the next day the “manager on duty” told me that they were booked and could not move me to another room. After not backing down she magically found me another room. Only to my disappointment this room has visible mildew on the a/c vent that also smells whenever the a/c unit turns on. I am truly disappointed for the price and the brand name that stands behind this hotel. Please don’t waste your time here. There are more convenient locations in the area as well as more quality rooms and service within the downtown D.C. area. Grand Hyatt please do better to stand up to the name that is associated with your brand. 
J. Hudson
Atlanta, Georgia