Worst experience ever do not stay here Dirty, Small and awful
1. On my way to the hotel after landing at the airport, I did check to see if king rooms were available. 
After my dialog with the front desk, below, I checked again (yep still available) - and I called, yep I could have booked a room....
I would have been able to check into a king that night using the web.
 So, I get to the front desk and ask if I could upgrade. The front desk (ps., this desk is grade school sized, as is the lobby,- this is another story but the lobby cannot hold more then 7 people comfortably) said, sorry no rooms available. 
OK, a bit confused here and after driving up (cab could not find the place) and seeing a desolate looking street (the buildings across the street are vacant, the building next to the hotel is being renovated and is in scaffolding) I didn't feel at all safe staying here (another ps., I used to work at 399 park and lived in NYC for many years....) so I asked her to kindly just let me leave and I would stay somewhere else. 
She(front desk) wasn't sure of the cancellation policy. Trust me, this was so bad I would have paid a nominal fee to get out. then after several minutes, she does find this and tells me you have to cancel 2 days before, so I was stuck staying there...
She wasn't sure if she could fit me into a king room the following night (I had booked 2 nights).
She told me if she could, it would be a 50.00 upcharge 
NEXT- I check into a room that is the size of a closet. There is a queen size bed (that was really uncomfortable, springs made noise and it was one of those beds that you kind of sink into and not in a good way... There was a bed, a very small desk and a small amoire (I didnt notice until the next morning when I needed to dry my hair that there was no hair dryer...)
There was no place in the bathroom to store my toiletries (wonderful, got to use the toilet seat...
There was no divider from the shower to the floor of the bathroom, it was all one marble slab. So the shower water is on the floor in the bathroom. Not so safe and I have a feeling that there was some urine on the floor by the toilet (or in the shower) because that room, after I showered emitted a really strong URINE smell.
INTERNET- "we have complimentary WIFI" ok, but it doesn't work! around 10 pm, one guy came into my room. Could not help me. Then he called another guy, same thing. both of them were in my room over a 1/2 hour. (the room was not big enough for three people...) 
BAR- LIPSTICK GROSS all over my glass. But let me backup. I entered the bar ordered a martini (and a common gin) sorry, we are out. Ok, tried something else. While I am ordering a man who was sitting with a women (she worked there and I am not sure if he did) started accosting me. I was very uncomfortable. the bartender got into the fun. I wanted to leave.
BACK in my room- I had taken a few sips from the glass, and then noticed.... PINK LIPSTICK all over the glass.
FOOD- the lady at the front desk told me that there was food until 10 (it is now 945) - I went to the bar "sorry " only soup. 
ROOM SERVICE- "excellent room service"- no room service in the morning (it does not start until 12 during the week. Yep, this is a business friendly hotel..
Back to the night before. the women on the front desk calls we can move you tomorrow for 50. Have your bag packed and we will move it to your new room for you. Ok I did this, got up early to do this..... (read what happens the next day!)
Remember, they were going to move my suitcase? well I get back to the hotel the next day. First they said "we didn't move you because we were not sure you wanted to move because of the charge..... While I am standing there another guy is checking in:
"Mr. xxx we have given you a complimentary upgrade". 
Then they did somehow decide that I didn't have to pay for the upgrade (was it the lipstick glass, trouble in the bar, lack of wifi connectivity or the urine smell in the room)- but my bag was still in my old room.
After a 15 minute run around, they got my bag to my room but this made me late for a dinner meeting. 
At this point, I did speak to the manager. 
MY NEW ROOM- is bigger, yes. I had called the front for ice. After 30 minutes I get a call - we are really busy, it is going to be a bit longer (ok, forget it).
I get a beer out of the honor bar. It is warm. Try another one. Same thing.
Call down. LEt us bring you a free beer (another wait). I gave the guy the two beers from the "refrigerator" - he knows they were awful.
The elevator smells like pot, could get a contact high. 
The bar on the roof - yes, there is a bit of a view of the empire state building. Through plexiglass. The roof bar I would estimate at 12x12 or so, crowded and LOUD. 
They use plastic martini glasses up here ( I think they reuse them...)
Finally I get to bid goodbye to this place. One of my colleagues decides that we will use the "hotel" car to take us to LGA. the guy could not speak english. I think, but am not sure, that he was speaking spanish.(I am fluent but could not understand much of what he was saying) We get to the airport. I tell him I am going from gate c- is that as well, terminal c? He takes us to terminal C- which turns out to be wrong (he was right and wrong here, he said united was the main terminal which is where he took me but he said a c gate was terminal c. He then took my associates and me to terminal d. I said I wanted to go back to the main terminal.. Slamming the breaks, punching the gas, complaining to someone on the cell phone "blaa blaa blaa terminal c no blaa blaa main...." this guy was clearly mad!!!!!
"our location, just off Fifth Avenue, near the Empire state Building is considered amount the most central in NYC....." 
maybe the most central but there is NOTHING to do near this central location- no good food, no good shopping and there are better views from the empire state building....
When I checked out there was a post - it on the computer at the front desk "VIP room xxx" that was me... If that's how they treat VIP's I feel sorry for the rest of us.
 keep remembering more! the hairdryer in my new room didn't work. 
They moved my coffee machine to my new room (but didn't empty it out) nor did they give me any creme).
there is major construction going on next door to this hotel and on the street. I am not sure what time it was, but very noisy construction in the wee hours of the morning. I guess staying in the closet room which had a view of the alley (that was wonderful...) was a better sleep choice.