Convenient location, friendly staff
Clean and comfortable and quite a bargain for a downtown metropolitan hotel. We loved being within walking distance of theatres, sports venues, great restaurants, and public transportation. Very easy drive to and from airport. We rented a car--and appreciated the free parking--but with free airport shuttle one could get by with public transportation. Free coffee, juice, fresh fruit, and packaged sweet rolls probably won't satisfy big breakfast eaters, but we went to Matt's Big Breakfast, a three minute drive away, most mornings anyway. Those who can't stand traffic noise may want to invest in ear plugs since it's on a busy corner, but we always come prepared because even the best insulated, posh establishments are not safe from loud patrons. Staff was exceptionally friendly and accommodating. We too were upgraded.