Reading some these reviews, people do not realize where you are
For what I paid 249.00 plus a high tax you would expect quite a bit more . The price may reflect where the casino is located. It is Detroit folks consistently ranked in the top 3 most dangerous cites in America. I have been told they keep the price artificially high because they are attempting to keep certain type of clientele out of the hotel. With that said it does sell out some weekends. As one of the Pit Bosses told me when a drunk was removed from the blackjack table "THIS IS GHETTO WHAT DO YOU EXPECT ?"
As many of the reviews state , forget about any type of customer service. I have stayed at hotels throughout the US and have never encountered less customer service or desire to help .
My wife does not gamble and we stayed at the hotel because of a wedding we were attending at the Motor City. Our package did include $50.00 food credit. Check in was 4 on a Friday night. The hotel was not sold out the night before I checked . I called for an early check in thinking I would eat with my voucher gamble [afterall that is the true hotels purpose to keep you there to gamble otherwise no hotel would exist there without a casino believe me] At 12:00 , told no rooms, 1:00, 2:00 same thing. I arrived at 2:30 told no room. I said could have my voucher so I could eat and gamble. No can do as I was told vouchers were separate and they would have to generate a room. I offered to pay in full NOPE . I left went an ate at MGM Casino block away. Called at 3:15 no room. Came back 3:45 no room. At 3:59 they gave me a room. Honestly you can count the times I have not had an early check in across the Country . This is just poor housekeeping management or lack of the front desk wanting to do any work.
The hotel itself front desk area is nice . The room was OK . But at 199.99 without food credit way overpriced for an inner city room with the only attraction the attached casino which s not Vegas . The room was clean , modern . View of well one of the most dangerous cities in America with the largest amount of abandoned property in the US.
Nice bathroom /shower 
Plus = free internet which is getting to be standard anyway . Free parking but who would pay in Detroit ? No pool or 
Negative no pool or whirlpool included in room charge 
If for some reason you are in the area for business and you like to gamble and you are putting it on an expense account then it is reasonable.
If you are paying your own tab , do not gamble or want to stay in a safe area and still be close to the downtown area for business many choice abound with much better food options in Troy, Birmingham ,Novi ,Michigan at half the price. Also in warm weather you can walk downtown Birm, Royal Oak it is not San Diego, San Fran , South Beach but it far better then the area around Motor City !
I did fill the online survey out ana manger emailed me and said the same story food credit is separate from hotel so they could not give me advance credit . YIKES !