Nice location but horrible hotel.
I stayed in this hotel for two nights. The rooms are ok but you can't sleep at night with all the noise in the hallways. I reserved three rooms with one king size and two rooms with double beds thru Travelocity. When I arrived on the first day, the stuff told me that all my rooms were with a king size bed. When I told them that I paid for two rooms with double beds they gave me only one room.(I thought I made a mistake on my reservation in Travelocity at that moment did not have my copy of my reservation with me). So I took the rooms. In the my first evening I saw a homeless lady riding the elevator, anyone can come and go in this hotel, no security at all. In my first night at 12:35am someone came and open my door (thank God, we had the lock) this person was trying to come in and was already calling security and the front desk. The hotel assigned the same room to this person.Horrible and all they said was we are sorry. The next morning I found the copy of my reservation I made in Travelocity and went to the front desk and showed them my reservation. They changed my mother's room with one king bed to a double beds. When we came back in the evening from a long day in the city, the room my mother got, one of the beds sheets were all dirty. I called the front desk for them to change the bedsheets. What they did was to send someone first, to make sure the bedsheets were dirty. (they did not believe me). I had to showed this person all the body hairs in the bedsheets. This will be my last time I stayed in this place. The location is great only walking distance to the Pier 39 and Fisherman's Wharf but is not worth the stayed.