Historic hotel; they need to play that up
Business traveler, stayed just one night. 9th floor room, nice view, comfortable, quiet, attentive staff. I would stay here again but they need to give some attention to a couple items. 1) the buffet breakfast appears (I didn't go for it) to be really low-cost, heated up baked goods and typical awful eggs and meat on warm plates, nothing special, even though the dining room is elegant and historic. I can get that breakfast at a Courtyard. I walked around downtown SJ and found a number of much better choices; 2) This hotel has a fascinating history, but the staff and design seem to ignore that. Where are the old photos of this hotel in its prime? Movie stars and prominent politicians stayed here...show me the photos! Early photos of parties at the bar?...nothing. They have picture books in the lobby, not of wonderful days of old, but of silly modern weddings. YUCK! Who cares! The best part of this hotel is the write-up of its history hidden in the room notebook. The management here seems to want to ignore the wonderful history but the reality is its the absolute best feature of this place.