Room was filthy
As background, I am a Starwood Gold Member, and am supposed to receive a room upgrade if available. 
I stayed here with my wife and baby recently, along with our two small dogs. I saw pictures of their renovated rooms on the SPG website and was pleasantly surprised at how nice they were. After narrowing down my choices, I called the Sheraton Mission Valley ahead of time to make sure that they allow dogs, and they did. I was informed about a $50 pet deposit, but was never told that we would be placed in a completely substandard room, which was starkly different from the pictures posted on Sheraton's website.
We get to the hotel after a long drive through traffic. I inform the associate at the front desk that we're Gold Members and she upgrades us to a nice room at the top of the hotel. Then I informed her that we had our dogs with us, and she tells me that we can only stay on the second and third floors in the unrenovated rooms. I again remind her that I'm a Gold Member, and request that we be placed in a renovated room, but my request gets denied. The only thing she could do was waive the $50 pet deposit. Great... 
I get to the room with my wife and 10 month old baby in tow and am horrified by how filthy the room is. The carpet was absolutely disgusting. There must have been a large stain (the cause of which is anybody's guess) every square foot. We never took off our shoes the entire time and I felt bad that my dogs had to walk on the nasty carpet. The couch was tearing at the seams and also had various stains, as did the digusting armchair next to the bed. One of the pillows on the bed had a small, but apparent blood stain on it. The air vent in the bathroom had a ridiculously large amount of dust on it, and it's no surprise that my son got sick during our stay. I only wish I had thought to take pictures of the horrible status of our room for this review.
I still can't believe how awful our room was. And to think, this is where they place their Gold Members.