Very disappointed
We stayed overnight on 6/2/12. We paid extra to have a room with a sleeper couch for an extra guest. The room was so small that we could not walk to the bathroom if the sleeper couch was open. There were towels in the bathroom for only one person. Had to call for towels.
When we opened the couch, we found that it had been closed up without the bedding being changed. Had to call to have bedding changed. There were extra pillows in the closet, but no pillow cases. It took three calls to room service to get pillow cases- which were finally delivered at 11.30pm.
The morning we were to leave, the fire alarm went off. A recorded announcement told us to wait for instructions for evacuation of our floor. There were no further instructions. We walked down the stairs to the lobby level & were told to stand outside (in the rain). No information as to the problem was forthcoming. As we stood in the rain, we looked in to the retaurant/bar which was full of people, with food and drinks being served as usual. When we walked into the bar to stay dry, we were told we could not stand there- which we ignored! We finally saw the firemen leave, but still there was no announcement as to when or if we could return to our rooms.
The only positives are the location of the hotel, and fact that the bed was clean and comfortable.
We will not return to Club Quarters on our next visit to Boston.