Worst Experience Ever
Evidently they clean with full strength bleach and ammonia and never rinse them and that creates a toxic smell....but they must be trying to get rid of bugs and mold that still remained however. Attempted to sleep with window open (dangerous to do so!) and still could not..the smell was horrendous and strong. When the toilet overflowed and we called the front desk, we were told there was nothing they could do about it. Further phone calls were not answered and in going to the office, it was locked. Upon arriving at the hotel, we only put luggage in and left for events in the area. Noticed the smell but surely thought it would dissipate.Actually thought the room would be okay considering the high price - sure learned regarding that! If your car is blocked in because of their parking arrangement, and there is no one in the office 24/7, you would have to knock on every door to find the car needing to be moved! They care not at all about the customer. After getting out of this hellhole, we booked at Wyndham with concierge service for less money. Do Not Stay Here.