Not the best value
Surprised that for the cost there were more downfalls than perks. They have a pool and exercise room but I didn't need it with all the walking I did this weekend. Could not find self park nearby. Valet parking was extremely pricey. Check in was smooth. The front desk was pleasant but not overly friendly. We checked in at a busy time. Elevators didn't seem to be working. Tons of people standing and waiting. You type in your floor number and it assigns you one of 6 elevators. Took 5 minutes for one to open and it wasn't ours. When it did arrive it had our floor number but took us to basement instead. After 15 minutes finally got to room. Room was clean and had great view but no top sheets on either bed. Learned that no one else had any either. Ick! They think I'm using a non washed comforter to cover? No thanks. Taxi waits were long. We were told to call for our car 15 minutes before we wanted to leave. Took over 30 minutes instead. Just not as good as other places we've stayed in Chicago. Won't be back.