Terrible experienc
I booked a 1 bedroom suite for a holiday trip into the city last weekend. This was a special weekend celebrating my husbands birthday and the holiday season. The room was recently redecorated and "looked" good, but alas, that was about the only thing "good" about our stay. The room was extremely stuffy, forcing us to open the windows (in December) and there was also a terrible smell coming from the kitchen sink. We tried flushing water, both hot and cold to get rid of it..no luck. Little did we know at the time that the bedroom shared a wall with the elevator shaft. We heard the elevator going up and down all night long...it was beyond belief. Having had no sleep whatsoever, we ordered breakfast via room service. My husbands eggs were ok, my oatmeal was like soup and I simply could not eat it. I find it unbelievable that a hotel would place a room (much less a suite) right behind an elevator. Clearly this hotel cares WAY more for profit than guest comfort and value. I would never stay at an Affina again after this experience (I've been traveling to NYC over 20 years).