Nice property but a tired old room
We stayed two nights at this resort hotel because of the unique spot on a peninsula in Miracle Bay and the proximity to Miracle Beach and the amusement park; all walkable from the resort. The property is full of mature plants and gardens and the private beach is awesome - very kid-friendly and accessible. The staff, pool, restaurant, gift shop etc were all good and the parking was excellent.
I so wanted to rate this hotel higher, but because of the quality of the room, felt compelled to rate it "poor".
The room was so below par for the price we paid; it's completely out of date, old, tired and simply not up to the prices they charge. The beds, sheets, pillows, curtains all need to be tossed out and the furniture is not even kitschy despite it's mid-century beginnings. I'm sure the cleaning staff also feels how tired these rooms are because our room still had the residue of old food (chocolate chips) and hair ties on the floor. The shower head pointed directly at my chest (I'm 6' tall) and the tub had chips and stains.
If I had paid $60 - $80 a night for this room, I would have been fine with the place, but at $200+ per night, it was not worth it.
On our return home, I filled out their customer comment form with the same observations listed here and did get a reply from management saying that those rooms are slated for renovations later this year or early 2013, but no offer was made to discount our stay or any offer for a future incentive to return. I got the impression that they have other rooms on the property that have already gone through renovations, so If you are thinking of booking here, definitely ask for a renovated room - it might be great!