Good Hotel
My Wife and I stayed five nights at Hotel Vitale.Staff was efficient and friendly. We travel to San Francisco often and would probably stay here again. The low lights in the lobby, elevators and corridors is a little weird. Rooms are clean and comfortable although on the smaller side. No problem with wireless internet throughout. The location across the street from the San Francisco ferry building and market place is a major plus. Plenty of good restaurants within walking distance. I give the hotel a very good only because there is no rating for good. My one major complaint comes from using the so called hotel courtesy car. I asked the Doorman for a taxi and was surprised to see a large, black, SUV type vehicle pull up with no taxi markings. The Doorman explained that it was the hotel courtesy car and would give us a ride. I have always assumed that courtesy cars meant a free service to guest. During the trip the driver expressed how much a vehicle like that cost to run and suddenly i was unsure if this was a free ride or if a fee was due. I asked the driver at my destination how much i owed and his response was (whatever you feel comfortable with and won't embarrass you). The driver was a perfect gentlemen, his vehicle was beautiful and spotless, unsure of how to respond to a situation like this i gave him 20 dollars for what would have cost nine bucks by cab. I did not like being put on the spot like that and the Hotel management should address this. Another minor irritant is paying to print boarding passes in the business office and finally if the Hotel is going to add one dollar per night to your bill for Parks improvement and such, please ask first, I asked the desk person about the charge out of curiosity more anything. I was told it was a donation she offered to remove it if I didn't want to pay it. Again, it was awkward.