NOT Happy
I made reservation's at the Hotel Deca through Expedia. Upon arrival we checked in and went up to our room; to discover we had a King bed. I was traveling with my sister, we do not sleep together. I immediately called the front desk and the clerk said to return to the lobby and they would fix the problem. While the first agent was assisting us, another male agent stepped up and told us that because we made our reservation through Expedia, they would not honor the request for a two bed room. He said, I will give you a rollaway. I said, that room is so small we would not have anywhere to walk. He said, sorry. We can move you to another Hotel, one mile away. I said, listen...I rode the train here, I do not have a car, I have to walk to the event and to my sons apt; if I am a mile away that would be a problem. He again said, sorry. He was so condescending, he just kept giving me one word answers and repeating himself. No help at all. So, Friday I slept on the floor and Sat. I slept in the bath tub by filling it with pillows. The stay sucked and I complained to every one working. The other agents just kept saying I am sorry there is nothing we can do....I will now always bring my car to Seattle (just what Seattle needs) and I will never stay at the Deca; again (this was my second stay). I asked, If we were two business men, would you expect us to sleep in the same bed? He refused to answer, he just kept saying sorry. I wanted to scream.