Issue on check in
My wife and I stayed for one night and had pre-booked the room online. We arrived a short time before check-in time and were told by a disinterested front desk clerk that rooms weren't ready so we waited in the lobby near within clear view of the front desk. Over the next 40 minutes (well past check in time) we saw two groups (one large) arrive, check in, and then proceed to their rooms with us, and another couple who arrived after us, seemingly forgotten in the lobby. My wife inquired with the clerk and our room suddenly appeared-no apology from the clerk who forgot about us sitting there. This lack of interest by the ckerk put a bad taste in my mouth from the start. On check out a similar lack of interest was shown by front desk staff. It's my thinking that a little interest shown by staff goes a long way! Anyway the hotel is old but has a great history evidenced by the old photos and descriptions on the walls. The halls and rooms are musty smelling but over all a decent place to stay short term.