Great location, lovely hotel
It was our first time in NYC and the staff at the hotel made the stay for us. Nothing was too much trouble, they helped us out and gave us loads of tips and tricks, the staff were really fantastic. The hotel itself is lovely and the room had a decent view and plenty of space. Very clean and good facilities. The only problems we had (hence we couldn't give it 5 stars) was the wi-fi was free in the lobby but $14.99 in the room and the lifts were really slow. However they were upgrading the lifts as we were leaving so that might improve. Not major problems but little niggles, certainly didn't spoil the holiday. Also the hotel is attached to a restaurant and doesn't really have its own bar (its part of the restaurant) but the food is delicious and again the staff are very friendly and helpful.