NEVER WILL I STAY HERE AGAIN
I stayed at this hotel for two nights with some friends and....IT WAS HORRIBLE! As I was checking in a woman came down with pictures in her cell to show the staff how dirty her room was. That should've been my first sign to leave! We checked in and entered our room, there was hair on our pillows and dust everywhere. We cleaned up and asked for extra pillow cases. My friend called for towels and we NEVER received them. Later on that night, the room (1153) was FREEZING and we spent the night with no heat. The next morning I went down to the front desk to complain and I was told that I needed to wait until 1pm to change rooms. I explained to the staff that it was an inconvenience for us because we shouldn't have to pay all this money to stay in a room with no heat then be told that we need to wait more than 3 hours for the room to be changed. Eventually our room was changed to 603...the bathroom was DISGUSTING with the exception of the brand new toilet...I have pictures of the bathroom in 603. SMH...Oh yeah, this room had no heat neither!..NEVER AGAIN WILL I STAY AT THIS HOTEL! You are basically paying for the location, but it is FILTHY.