Underwhelmed
The best that can be said for this Hotel is the location. We arrived at 5.30pm but one of our rooms was still not ready. One room was so tiny we had to play 'traffic lights' around the bed and my husband decided it was smaller then our bathroom at home!!. There was no tea/coffee making facilities...not even room service to supply one, so we had to get up and go to the nearest deli....which was a real disappointment on the morning of my 50th birthday! . We didn't have much interaction with the staff, but was surprised when handing back the key at reception that we weren't even asked if we had enjoyed our stay. The bathrooms were outdated and even more compact then the rooms. Our stay in New York was only 3 nights, so we didn't waste time complaining about the rooms as we didn't plan to be in them much anyway. Given the cost it was completely underwhelming.
I loved New York...but would look for a different hotel next time.