Great Hotel, Great service on Exec Lounge, DO NOT TRY to DRIVE or PARK here. CRAZY
Stayed here several times in past. Always beautiful inside, tile, granite, great Chihuly(sic?) glass look up! Brenda was great for check-in, promply called my cell when room was ready, gave me card/key to get up to pool and workout while waiting. Exec Lounge was excellent, beds nice, bathrooms all new, etc. typical to what you would expect from higher end Hilton. BIGGEST problem - and this has happened more than once: driving in and self-parking = DISASTER. The check-in area is chaos, limited room to put your car, especially if self parking, no help with my bags despite a ton of staff just waiting around, had to move car to a tough spot to try to squeeze into, no help from staff to direct traffic, nearly rear ended by another trying to pull out and understandably NOT expecting anyone to try to back up and place car where the staff had twice told/waved/pointed me to... Oh well, just grab a taxi here - you can walk to Toyota Center if Rockets in town, former Enron Field, Minute Maid now is just 5 minute walk also! Little far to walk to old Astrodome/Reliant Park for Texans. One other key issue: bring your ear plugs as walls real THIN, no insulation between walls to dampen noise. Will hear most of what's going on next door, even if neighbors quiet.