Tiny room, thin walls, no view
First time (and probably last time) in a W hotel. Stayed here for two nights. Had a room which was pretty much the size of a double bed, had to squeeze down a wall to get to the far side. Also woken up by noisy neighbours at 3 or 4am. Could hear clearly their conversations.
Stupidly left my ebook reader in the room on checkout and they have been unable to find it, even though I called only about 4 hrs after leaving.
Fortunately I was on a work trip, having seen the price they paid i would definately not consider it worth the luxury price tag.