Good location, Terrible service.
Overall, the hotel was an average (at best) experience. Not great linens or any extra blankets in room, semi sticky carpets in room, shower temperature was either scalding or freezing, hair dryer did not work, main elevator was questionable and in room thermostat was all over the place - finally set on 55 to get about 70 degrees. The service from the manager was where it really went downhill. My wireless internet was not working in room, so went down to ask for ethernet cord - manager just looked at me and said "No." No apology for inconvenience or attempt to fix it - just "No". I then asked if there was an in-house gift shop type store so I could get some Tylenol, to which he responded "There is a gas station across the road." The road being a major interstate, at 11 at night in a pretty shady area - I am a 27 year old female. So I walked around the corner of hotel towards business center, and there was a convenience store right there. The hotel is right outside of the downtown area, but that is about all it has going for it.