poor
Poor customer service, very busy. I had called the main phone number to get direction but I did not get anyone to answer. I've checked my room. It was smelly and I could not see the sky. The windows are locked. Because of the building setup, all other rooms could look inside others. The only way to get some privacy was to use the thick curtains but then you are even more in the dark. I asked for an upgrade. Someone at the front desk told me that it was possible, then another agent contradicted the first one. The connecting door with the other room was open. I had to call security. The WIFI took ages to connect. An overall "poor" experience, which I do not recommend to anyone.