beautiful hotel..but...no customer service unacceptable at this rate
room over 500
room size 8x8 approx
sink blocked
bathroom too small
no hot water
air conditioning did not work 80 degrees in room
told manager about it and he said thanks for letting him know..I told him something should be done. Told him to verify it and I would be back to pick up my bags..when I came back a few hours later he saw me and ran from the front desk into the back to avoid me...Class is how you handle things not where you work.....