Screwed over.
I booked this hotel from a deal via Groupon weeks in advance, because my friend and I were going to an event located across the street. Super convenient! Not. When I called the day of to ask for late check in since we were behind on schedule, I was told that there was no reservation found. Nothing under my name, my friends name, even under the confirmation number we were given. Ended up paying $125 [without taxes] for a hotel room at the Double Tree Inn in Downtown San Diego [not walking distance from the Sports Arena (obviously)] instead of the $85 i had paid for the Groupon. Also, instead of a junior suite and free breakfast, we stayed in a one bed hotel room and ate breakfast at Dennys. Called cooperate to complain the day after, they transfered my complaint back to the original hotel who was supposed to contact me within three days, waited four days, no response. Called cooperate back again, waited three days, no response. Finally they called me and told me that I DID have a hotel room, the reservation number WAS correct, they had just misspelled my friends name by one letter.
SERIOUSLY. Isn't it obvious that Sirivan and Siriban are EXTREMELY SIMILAR. Couldn't you tell it was our hotel room when I gave the reservation number?! No. Instead this hotel told us they had no rooms available and we were basically out of luck. Thanks. 
Worst hotel customer service I've ever encountered.