Lovely hotel at a GREAT location
I have stayed a couple of times in this hotel in the past 2 years and it never disappoints. The hotel feels new, fresh and very well maintained. I really like the beautiful spacious lobby that is very welcoming and cheerful.
The room is nicely decorated and spacious. The guest service laundry facility (on seventh floor) is awesome and very useful as the hotel laundry service in general is very expensive.
And, of course, you can't beat this hotel's location! It is very near (one block) from union square and thus is also close to the bart/muni station and many shops/restaurants. At the same time, it still has the necessary distance from the union square as to not make it too overwhelming (as comparison, there are some hotels right across the union square that woud always have crowded walking-by people in the hotel's front pavement)
Can't recommend it more!