One of Our Family Favorites
We decided to spend our 4th of July at Pointe Tapatio Cliffs, since it is one of our favorite resorts for our frequent staycations and price was perfect! The resort is great for families, with a so many pools to choose from. We love the location and the views from the mountain top just are beautiful! We were able to enjoy fireworks from our balcony- it was great! The rooms are a good size and the beds are comfortable. Parking can be a challenge depending on where your room is located, it can turn out to be a hike. 
This particular stay was a bit disappointing because the room we were in seem to have a lot of problems. Had this have been my 1st stay, I don't think I would go back. In all the years we have stayed at Tapatio, this was the worst. We had trouble with hot water, both phones in our suite would stop working, the TV reception kept scrambling which became very frustrating. The blow dryer didn't work, there were not enough towels from the number of guest booked. Then the little things like, no robes, the extra guest blanket wasn't stocked back up. The suite itself looked beat up from signs of previous water damage. On the bright side, the receptionist was very helpful & with all these little things that went wrong, we had the opportunity to meet all the staff from maintenance, housekeeping & the cable tech- all of who were very nice, professional and responsive. 
We spent most of our time at the pool ordering food and drinks from the Cascade Falls- our server was amazing! He provided the best pool service we had ever experienced at this resort, or any other for that matter. He made the stay much more enjoyable.
Upon check-out we reiterated some of our issues and informed them that the phones were still not working in the suite. He apologized and we were on our way. We were a bit disappointed that the hotel didn't try to do something for us, but we didn't push the issue. I am know we will be back at some point, but will put this off the rotation for a while.