Cab it if you have a conference at the convention center
I booked this hotel because of its proximity to the conference center. However when I arrived, I was told my king bed was not available due to my booking through a 3rd party. What does that mean? I booked through Expedia as most people do. The person at the front desk had no customer skills to keep the customer happy. They offered nothing for the inconvenience. Once I got to my room, it was dingy and obviously needed to be renovated. The closet was a drape hung across the closet. This is a how many star hotel? At this price, I expected a better room. Please do yourself a favor and don’t make the mistake I made. Book at another hotel along the Miracle Mile and cab it to the convention site. For food, you're stuck with the hotel bar and an overpriced restaurant .There is absolutely nothing in the area. Chicago's a great city - unfortunately I didn't see much of it until I transferred to another hotel after my convention. Next time I'll get a more central hotel and take a taxi.