Great location, bad hotel.
We returned today from a 3 night/4 day stay at the Manhattan. We booked this hotel as the price was reasonable and the location good. On arrival we were kept waiting for a while even though there were 3 members of staff on reception. Anyway when we checked in we were given free wifi as it was my birthday (have since found out a few people were given this anyway) The wifi didn't work in the room and only in reception, which was a bit pointless as we didn't spend much time in reception. When we got to the room, which was at the end of the corridor on floor 6, we were happy with the size and layout of the facilities. However, after closer inspection the bed sheets were not the cleanest, the bath had hairs in it and the room needed a good clean and quite possibly a good refurb. We also had to get someone to come and sort the safe as it was closed, therefore we could not use it until someone came up. We decided to grin and bear it (the queue at reception also put us off complaining, we had little time in new york as it was) The next day the room was cleaned much better and sheets were cleaner so we got over the initial dissapointment. However this dissapointment returned on the first night when the maid decided to hoover right outside our bedroom at 2am! this happened 2 out of the 3 nights we were there and then on the final night we had noisy neighbours in the adjoining room (to be honest it could of been a lot worse, parties etc but still not very good soundproofing) The location of the hotel was excellent and the bellboys and concierge were very helpful (reception staff, not so much) 
Overall, we were quite dissapointed with this hotel but not with our trip to New York. The things I have mentioned here did not ruin our holiday, they just put a slight dampner on it.