Nice hotel but the housekeeping sucks
Stayed at the River Hotel with my family. The hotel was in a great location and it was a really nice hotel. Stayed in a 2 bedroom unit, the view was not that great, view of the back alley.
The only downfall was that the housekeeping sucked. The first day they cleaned our room really well and from then on for the next 4 days it was all down hill!!! The garbage cans were not emptied, the washrooms were not cleaned and the carpet never got vacuum. On a couple of days we even found that they had not changed the towel and had actually put back a wet towel from the floor back onto the rail The bed were the only things that were done. We complained several times, the front desk staff were good about it but it kept happening over and over again.