All-around great place to stay in NYC
Stayed here for two nights recently and have stayed a number of times in the past two years. Overall, this is a great place to stay in NYC.
Check-in, which is totally self-serve, is a breeze. I love the DIY process. If you have trouble, there is always staff in lobby to assist. Room was small, but in-line with NYC standards. The room provided a comfortable bed, flat screen TV with good channel selection, efficient desk area with comfortable work chair and clean tiled bathroom with stand-up shower. The bottled water dispensers located throughout the hotel are a nice plus.
The CQ would probably get a 5 star from me if they could address the two biggest complaints I have: slow elevators and evener slow wireless internet. The elevators typically involve a wait and can be painfully slow at peak times. Plus, the card access reader often doesn't work quickly enough and you bypass your floor at times. Even slower than the elevators is the wireless network, which delivers just awful download speeds. I almost always need to work at the desk using the wired ethernet cable. It would be a huge improvement if they could at least deliver dial-up speeds...Fix the wireless network and elevators, and you'll get that 5th star!
Despite these issues, I've used the Club Quarters as my NYC base a number of times in the past couple years and will continue to stay here whenever available. Good value, good location and comfortable stay!