Below mediocre sanitary failure experience
Disappointed with this property. Valet service at $55 fails to answer phone. Housekeeping fails to stock basics like Do-Not-Disturb sign, and calls to "Express At Your Service" Promise to deliver a sign and don't. The curtains on the windows cover 50% of the light when open.
The front desk staff and luggage and concierge are pleasant, but for a downtown expensive property, this experience was very disappointing.