A lot of hotels can learn a thing or two from the Magic Castle Hotel
So the name is a bit cheesy but when you consider that it is attached to the Magic Castle Club (only 2 ways to dine and see a 'real' magic show is to be a member or stay at the hotel) and only 5 minutes stroll to downtown Hollywood strip, its already a great choice.
On arrival the front desk staff were busy with other guests but within a few moments, turned to acknowledge our party of 3. "I'll be right with you Sir". Not often done these days.
While we were waiting another staff member came and gave us some refreshments - much appreciated on a very hot and humid day.
After sorting out the other guests, our check-in was fast and efficient and performed by Nick. He's super friendly and is a wealth of information. Gabrielle (Gabby) was also excellent. Our bags were brought up to the room (room 215, top floor and NOTE: no lifts so this hotel is not suitable for people who has difficulties with a lot of stairs).
The open plan room is spacious with a large lounge area (sofa converts to bed), dining area and reasonable size kitchen. Separate bathroom+toilet and master bedroom. Did find a few small red ants in the master bedroom and bathroom but this is the only minor fault that is easily rectified. The rooms are by no means new as they were old apartments that have been converted to a hotel but they are comfortable and clean.
Apart from water (chargeable item), the front desk provides all your snacks and non-alcoholic drinks for *FREE*. No minibar charges EVER. Coke, lemonade, chips etc are always available 24hours for *FREE*.
Bonus: there's a laundry room here - it's 1.50 the to use washing machine and the same for the dryer. Washing liquid is free from the front desk. A godsend when you are on an extended vacation. 
All the staff appeared to be genuinely cheerful and happy to help at all times and nothing is ever too much trouble. 
On checkout we were going to walk about 700metres to a bus transfer station (have to cross a few major roads) but we had really heavy luggage (one bag was 30+kg). They gladly helped us out by loading our bags and us into their little run-about car which generally does not leave the property as its used to transfer guests up and down the very steep hill to the nearby restaurant.
I was certainly very impressed by all the staff at this hotel. it's the little things that makes your stay better than OK. I can highly recommend this hotel to all travellers.