Expensive, Small Rooms and Uncaring Staff
I love SPG, but I never seem to understand the allure of the W brand. 
- Its dark inside, and crawling with bar goers in the lobby
- Lobby is very loud at night, like a bar
- The night I stayed I used points, but cost if I used cash for that night was $400
- Valet parking (only option hotel offers) is $30/day
- Front desk staff could care less about a very minor request and just said it's not possible
- Staff had no recommendations on "things to do". Was only told to "check out some bars".
- Fitness facility is nice - weights, treadmills etc.
- No breakfast/lounge included. Actually nothing is included, except Acura service.
- Rooms are beautiful and modern, but extremely small for what you get.
- Location is excellent - running trails around the water, shopping, whole foods, gym, bars, restaurants everything.
- Traffic in Austin is TERRIBLE