wedding guests robbed asleep in their beds
On the night of my wedding, my parents were robbed while they were asleep in their beds INSIDE their hotel room. My mother's purse was stolen, along with several envelopes that contained wedding gifts for my new husband and me. Five other rooms were also broken into by someone during the night. In other words, someone on the hotel's staff had key access and either facilitated the robbery or did it themselves. In addition, another one of my guest's cars was broken into in the parking lot. When my husband and I tried to talk to the hotel workers calmly and politely to ask about what would be done about insurance and recovery costs, they treated us like criminals and tried to get us escorted out by a police officer. Three days later, we are STILL trying to get in touch with the manager who refused to speak with us. We had to open a case with their corporate office and are hoping to get some resolution that way since over $800 in gifts were stolen, not to mention the fact that I'm humiliated that I asked 175 of my closest friends and family to stay somewhere so unsafe and so terribly run. PLEASE do not stay here. The staff is corrupt, unapologetic, and quite frankly, this place should be shut down.