Westin...Not so nice
I just returned from a long weekend here. Having stayed at other Starwood hotels and being a Platinum member, I had certain expectations. None were met. The rooms were poorly appointed, the Preferred Floor is considered an upgrade and since I turned in points for this stay, I wasn't upgraded. No lounge for breakfast or business, drab colors, very depressing, staff stiff and unfriendly. Nasty smell in the lobby. I almost felt the service level was completely non-existent.