Don't Waste Your Hilton Honors Points
My wife and I came here for the weekend to celebrate her birthday and stayed at the Waldorf Astoria. Although the King Standard room was nice and spacious, we were a little disappointed in the lack of amenities provided to us as Hilton Honors Diamond members. This is the first Hilton location that we weren’t even provided a bottle of water at check-in or in the room; or a complementary breakfast.
I realize that I’m a little spoiled with my hotels as I average about 150 nights per year (with work and vacation). I typically don’t stay in hotels that are over $150 per night work…and NEVER stay at hotels over $125 for vacation unless I use my “valuable” Hilton Honors or Marriott Rewards points. I’m not into status…but I love perks! A FREE breakfast, Executive Lounge or a “cheap” bottle of wine for my wife’s birthday go a long way with us!! Unfortunately, all we got for 70,000 points per night was a nice note from the hotel manager wishing my wife a Happy Birthday. (Please don’t get me wrong…we appreciated that gesture, but was hoping for something much more from the #1 Hotel in Chicago.)
The spa area was enjoyable with a large weight room, palates room and small pool. Each locker room has a Hot Tub, Steam Room and Sauna. The showers are clean and private with large, soft white towels. There is also a “TV room” in each locker room with comfortable chairs, cool water stations and small dried fruits and nuts.
If you love spending $450 per night at a hotel…this is your place! If you’d prefer access to a Concierge Level for free breakfast and snacks (with a savings of several hundred dollars), you might want to choose the Conrad or Hilton.