ONLY good thing is location-
We booked this stay on Expedia- the rate was attractive, given location and 3/4 star status. Wow- what a huge fail. The hotel is well located - no small thing in NYC. And the staff is nice and suitably apologetic- which, unfortunately, they had to do quite a lot. Where to begin? Rooms not ready. Then no rooms available with king bed, as had been reserved. We didn't make too much of a fuss, because the gentleman next to us was trying to move from his floor because of the terrible smell- we were just glad not to be on his floor. Then decide to take a bath- initially freaked out because there were small flies in the tub. Hosed those away and then tried to run a bath and unfortunately the stopper didn't work. Decided to take a shower instead, but needed a shower cap - which wasn't in the room and took half an hour to deliver, by which point I was late for dinner, so no shower (though many apologies). Carpet was worn through to the floor, and the bed was really uncomfortable- on the whole, I am not sure why any of these reviewers are so positive, because our stay was really terrible. This should really be re-classified as a 2 star hotel, and then your expectations would be met. It is a good location though, so if you are good with that level hotel, you will be fine (except for the flies in the bathtub).