Really Noisy Air Conditioning
I stayed here for a business conference, which was part of the problem as the hotel seemed to be primarily serving as a host to large numbers of people from at least two conferences. From a very lengthy check in line (I had tried to check in online but it didn't work) through to extremely crowded elevators, this made the hotel seem noisy and crowded. The room was very mediocre, with no safe deposit box, nothing in the fridge and, above all, very noisy air conditioning. It turned out that other people at the conference had the same experience - no one could get past 3am as the noise was so loud. And it was extremely hot outside. The good thing is location - not least you can access the Blue Line right underneath it. It is just not up to the standard of the Grand Hyatt chain.