Good location, great bed, in dire need of an update
I stayed here because we were having a business meeting here, but I came in early to visit with a friend, so ended up spending 5 nights here. The good part of that is the amazing bed. The Westin Heavenly bed is truly that and I slept soundly and comfortably each night.
The room and property are non-descript and are typical of an older property in need of a remodel. Wifi is about $10 a day with discounts for multiple days ($27 for 3 days, $42.50 for 5 days). It works fine and you can have up to three devices on the same access PIN. I had a little trouble getting into the wifi and Sheila at the Express Services number was amazing in helping, calling the help desk for me and then calling me back. Great attitude and can do approach to solving the problem. All hotel staff I spoke to were friendly and helpful.
The bathroom is outdated. The shower with the double shower heads is nice, but the toilet hasn't been updated in at least a decade. The toilet lid is very heavy and the knobs that hold it off the seat were broken in my room. It also didn't flush very well.
The rooms are large with excellent light from the floor to ceiling windows. Flat screen TV and lots of work space on the desk with three power plugs on the front of the desk (they all worked fine). There were also two suitcase racks, which I appreciated.
They have a program called "Make a Green Choice" where you can hang a tag on your door in the evening and be credited 500 SPG Starpoints or get a voucher for $5 to spend in the hotel for food or beverage. It reads "decline housekeeping", but then says if you choose not to take part and want clean linens, place the card on your bed. My co-workers and I read this as "if you don't want clean linens, place this on the door" and several of us did. What happened is we got *no* housekeeping at all - not even the trash emptied or the daily complimentary water stocked. 
Parking is free in the Brown Parking lot of the mall. There is a sign that says $14 a day for parking, but no gates, enforcement or anywhere to even show you are a hotel guest. 
We faced north and every night, about 11:00- 11:30p a street sweeper started cleaning the parking lot for mall. It was noisy, starting on the rooftop parking area and working down. I don't know if the other side faces a parking lot, but a room on the south side might be a little quieter.
I look forward to coming back after an update, at least to the bathroms.