Yuck!
I booked my trip with Amtrack Vacations. Before the trip started I called this hotel to add one more day. They told me to "call back" because they had no room available for that date and hung up with out even saying, "Goodbye." ( I should have know) I called an online site who book a room for the date at this hotel. Funny how they could find a room at this hotel less than 5 minutes later. I wrote them an email and got no response back.
When we checked in the hotel had a musty smell in the halls. It is old and run down. I can live with old but I need a clean hotel and pleasant staff to make my stay. This place doesn't have meet either of those needs. The room is very small. There was mold in the bathroom. I made my kids stand on a towel to shower. The beds were clean so we stayed. The TV only get a few channels. Nothing for children to watch. Some on the TV stations had static.
I needed to make a local call. I could not get through. I called the front desk and was told that, if I read the information of the hotel I would know that I can't make calls. According to the information you can make local calls but for only 1/2 hours worth. I guess she didn't read the hotel information.
The breakfast area had stains on the seats. The food was ok but stay away from the eggs. We did not go back again. (The server in there was nice.)
The day we left I dropped my contact on the floor and got a good look under the sink. I thought I would throw up. I threw out my contact and made my kids leave the room. 
My son has autism. He likes to unwind and walk the hallways. I guess this made someone uncomfortable (I can understand this.) Two men confronted my son and gave him a hard time. They only need to tell him to walk outside or talk to me. He is 18 and 110 pounds socking wet. He is no threat to two men. There was no reason to be mean about it.
I called the main office and they gave me points towards another stay at a Best Western, Really? Do yourself a favor, stay anyplace else!