Humiliated
I had a medical procedure and had to recover and telecommute to work - and had to extend my stay - when I called the front desk they said it was ok, but Jennifer Aparicio sent security to "escort me" to the front desk because she "wasn't sure" I had paid for the room, though her staff did. Earlier that day, Jennifer Aparicio had commented that I had made "many complaints" and thus would not accommodate any of the inconveniences listed above and below (which was an incompletely announced fire siren test that interrupted client phone calls, which I had to explain in embarassment at least 4 times). Everyone else has been really nice and attentive, and I would have let the siren "misunderstanding" go, but being kicked out by security was something I knew was deliberate - and she was waiting at the front desk saying the generic customer service line, "Oh, I just wasn't sure what was going on." Curiously, the staff she was said to be supervising knew exactly what was going on.