Never Again
Booked for 3 night stay. hotel looked great online. Asked for a King bed due to the fact that I am 6'4" - booked in September. Arrived from LGA, very friendly staff, nice lobby. Went to our King suite - very, very nice, until we tried to look out the windows. All 3 were boarded up with plywood and 2x4s. Went down to the lobby, they apologised, said they had "forgotten" to block the room as the windows were boarded up due to exterior maintenance. Would be happy to put us in a queen room, as that was all that they had left, no more kings, too bad, that's they way it is. The room was barely wider than the queen bed it held, maybe 1/2 again as long. The bathroom tiles looked mouldy and dirty. The ceiling was below 7 ft in some places for at least 1/2 the room due to the heating. Had to fight for floor space for our suitcases. The front panel of the room safe was falling off, though functional. Looked out the 2 windows and were looking at building next door, less than 10 ft away. Every morning construction woke us up at 7. Wouldn't give us a rebate because "all of their rooms are standard rooms" no matter the size and thus were the same price (?????). This is what they told our travel agent at least. Will never stay there again. Expected more from a Hilton Hotel.