Rude Front Desk
I have stayed at this particular Days Inn many times with my fiance. This stay was very uncomfortable. We were NOT greeted as usual and when asked to check my Travelocity online, I was told I had to be a guest first. being that the front desk personnel was very rude we were gonna book a different room at the Days In Metro Center instead. I booked my room and not once did we receive a smile or any good customer service whatsoever. Many of the other guests were making comments by the poolside later in the evening regarding the office staff. They had received the same treatment as we did. Also the room where we were put into looked like it had not been cleaned well. This location is perfect for us since it is close to downtown and I work down the street at Tiaa-Cref by the Biltmore. Shall I stay elsewhere??