Great Hotel
My wife and I stayed here last weekend to celebrate our anniversary. From check-in to check-out, the staff provided excellent service. The upgraded room was very nice, with a small sitting area and a huge bathroom (with a TV built into the mirror). We really enjoyed the afternoon tea at Bar Cocoa and also had soom great apps in the Lobby Lounge.
We have stayed at some of the other hotels in Charlotte, and the Ritz is the best by far.