Pretty Poor Example for Embassy Suites
I used this hotel because it was very close to my niece's apartment as we were visiting for her graduation. We stayed for 3 nights...should have left right away. I have never had a bad experience with Embassy...until now. When I noted that there was a broken light fixture in our room, the front desk acted like I was bothering them. When I complained one evening that our room had not been cleaned, the front desk checked a list and then said yeah, it wasn't cleaned, sorry. The entry door in the back wouldn't open and the desk folks said they knew about it. The breakfast was poor at best. Never again!