Great location, average room
This hotel is right across from Nordstrom on Michigan Ave, so a fabulous location for access to shopping and restaurants. But at $300 a night, I expect a more luxury experience. The decor is dated and the rooms have year 2000 technology: cheap hairdryers attached to the wall, no easy way to plug in phone and laptop chargers, powdered creamer for the room coffee machine, etc. The pillows were fabulous, but the mattress could use updating. Fitness center had several machines, but very outdated equipment. Staff was friendly and helpful - I visited during the NATO conference and they were very knowledgeable about the best way to get to the airport.