Another pleasant experience
I celebrated my birthday in Boston and I opted to stay here again because of its excellent location and gorgeous rooms. From my previous experience, which wasn't so stellar, the General Manager, Mr. Rivers, extended a complimentary upgrade for this stay which was incredibly kind of him.
I was upgraded to their Deluxe level room and was placed on the 7th floor away from most every other guest room. The large room had a vaulted ceiling, balcony, fireplace and overlooked Faneiul Hall. 
I thoroughly enjoyed this stay and I consider this my go-to hotel when making frequent trips to Boston. While I'm incredibly grateful for the upgrade and the peace and quiet, there were still some deficiencies in the room. For one, the air conditioning didn't work properly. The options were High, Low and Auto Fan and there was a sign asking guests not to touch the thermostat as it would cause the unit to shut off. 90+ degrees out during my trip and even though the thermostat was set at 62, it was Fan only and I was consistently warm and sweaty during my stay which didn't make for a comfortable sleeping environment. 
Second, the Wi-Fi only worked at the desk in the room. I called the front desk asking if there were problems with the Wi-Fi and the associate spoke 100 mph and I hardly understood a word she said. All I got out of the conversation was "especially in your room you shouldn't have any problems." Well sadly I did. The second I moved even an inch from the desk the connection dropped. I opted just to use my 4G on my phone.
The 2 last concerns were very small and not terribly important to me but half of the TV channels didn't work...they were black with the DirecTV symbol bouncing around the screen and the silver stool in the vanity area had a broken wheel when I pulled it away from the table. 
I didn't want to seem unappreciative and ask for a different room since it was a Friday night and most likely sold out but thinking back I wish I had just asked to have even a Standard Room. I hope the next time I stay will be better. I love this hotel and I'm not ready to give up on it just yet!