Poor
Poor is the best way to describe an excessively expensive hotel. The only good thing is that it is near the hospitals and harvard medical school. Staff was poor, room was poor, one would think a 5th floor view of Boston would be great, but my view is of a stairwell, so no sunshine in my room for a week. The hallway smells like baby poo or vomit. I received a room with the wrong number of beds and when I called the desk they told me they were full. I am also next to the staff lounge so I get to hear them all hours of day and night, the walls are very thin. No pool and no exercise rooms.
This was extremely disappointing.