Disappointing
My fiancé and I stay at Days Inn often when traveling because it's affordable and normally a pleasant stay. This is the first time we've stayed at the Lombard location and were extremely disappointed; so much so, that we even left a day early after paying for the full stay. The gentleman running the front desk was rude when I checked us in. Too busy talking to someone else, who wasn't even staying at the hotel, rather than communicating with me. And apparently they were "running low" on room keys and only gave us one. So we had to share a room key which was a big inconvenience during our stay. Some other guests didn't even get keys and had to go to the lobby so whoever was at the front desk could let them in and out of their room. What hotel does that?! I booked us a smoking king bedroom. The room was TINY, the bed DEFINITELY not a king size and apparently the whole property is non-smoking, yet your website offers smoking rooms and everyone staying in the rooms across from us was smoking? The carpet was filthy, the sheets on our bed had stains, the bathroom was about as big as an airplane restroom. We couldn't wait to leave and left an entire day early and promise to never go back.