I returned and did not regret it
So I have already reviewed this hotel and found it lacking several months ago. But we were recently given the opportunity to return and were pleasantly surprised by the experience. We stayed this past weekend for 2 nights in a club level suite. Brand new updated room with plenty of room for my husband and 2 year old. The check in process was very smooth and much quicker than before. Special kudos to Damien- our bellman- who was so excited to give our daughter crayons and a coloring book on check in. (She used that book all weekend:-)
If you are traveling with children, I highly recommend this club level 1 bedroom suite. (we were in room 4531). There was a small living room with comfortable updated furnishings and a large (for NYC) bedroom with very comfortable King sized bed. You could close pocket doors to the living room which allowed us to relax and watch TV after we put our daughter to bed. The bathroom was nicely updated and large with a huge shower (for NYC) and separate tub area. 
It was really easy to get up in the am and go 1 club level down and grab a continental breakfast and there were plenty of toddler friendly selections. Housekeeping was great and made up our room by 9am both days. All in all, it was a fantastic weekend and I very much enjoyed our stay. So glad we gave this hotel another chance. 
Cons: This is a busy hotel in a touristy location. If you are looking for a boutique hotel experience, this is not it. Lots of NYC tourists. Its also tricky to get a cab from this location in the early evening heading uptown.