Nightmare Service
2 minutes after walking into my room, another guest entered my room with his key, having been checked into the same room. Called desk to let them know and they asked my name 6 times. desk calls back and ask my name again, saying they don't show me as a registered guest. Asks that I wait for manager to call room. 30 minutes later (waiting to go to dinner) no call from manager. I call and hold 5 minutes waiting on manager. No answer. Restaurant shuts down so I go to bar. Hostess says at least 20 minute wait as servers are behind even though seats are available. Go down to lobby bar which has turned into a rave party. Back to my room to call room service and my key now doesn't work. Finally back in my room and maintenance knocks ("oops wrong room") Now waiting on an overpriced quesadilla which is supposed to take 35 minutes to receive. Unbelievable!!!