Worst Hotel Ever!!!
I'm not even compare this W hotel with all the other W hotels I've stayed at before. This hotel is the worst among all the hotels I've stayed at. Service was ridiculously slow, it took them almost 40 minutes to bring two pairs of slippers to our room. The directions for breakfast was not clear at all. They "invited" us to have breakfast at the restaurant for time slot between 9:15 to 10:00 and then they say it's not complimentary. The staffs were nice but the manager was arrogant. I was absolutely disappointed and they totally ruined the W hotel brand!!!!