I thought air conditioning was included...
My family and I stayed at this hotel June 24 thru 26. We came to Austin for orientation at the UT campus for our son. The first night was uneventful and the drive had worn most of us out. Even as tired as I was, I couldn't get comfortable on that dial-a-torture mattress. We all got up the next morning and went for breakfast in the hotel restaurant. Good food, lousy coffee. After dropping our son off at the college, my wife and daughter and I went site seeing. We got back to our room around 5pm and our keys didn't work. After that mess was straightened out my daughter decides she wants to go to the pool. My wife decides to take her. They were there for approximately an hour when they come running to the room and my daughter with her very first bee sting.By the way there isn't a first aid kit anywhere. I thank God she's not allergic.After getting some neosporin the sting went away. We sweated that night in our room due to a chiller going out. I personally would have made some sort of effort to move the guests that were effected instead of offering points as hush money only after saying something about it. I won't be staying at another Hilton whatever until they get rid of those beds.