This is CANNOT be a Westin
Just because it has the Westin name, it does not mean it functions like a real Westin - Starwood properties really needs to reevaluate this one. It is attached to a huge conference center and the crowds it gets are gi-normous, but I have satyed at this property annually since it opened (5 years...??) Unfortunately, it has gone down hill with each passing year. ...service, cleanliness, honoring requests made months earlier and calling three times on the day of check in to confirm availability (of king bedded room and refrigerator). Disappointing. Noise from room next door - up half the night ... Sorry.