Does anyone working here know what's going on?
We were in town for the Philly triathlon and chose the Sheraton because of its location, price, and pet-friendliness. While the hotel itself is fine, the service left a lot to be desired. Although check-in time is 3pm, our room was not ready until after 4pm, with little explanation for the delay and the vaguest notion of when a room would be ready. Our room connected to the adjoining room through a shared door, through which the noise from guests next door traveled freely. In sum, it's a perfectly fine hotel, but you stay here for the location and price, not because you want a memorable hotel experience.