Hotel is sad, staff excellent
The title says it all really. If it wasn't for the staff, I would be giving this very few stars. 
Don't get me wrong, it's all clean, but everything at this hotel is sad. The lobby is being remodelled so is sad. I arrived late at night, got into my room, the light switch by the door switches a miserable lamp at the entrance and I had to stumble around the room to find other lamps and find out how to switch them on. Even with all the lights in the room on, it was sad. There's no safe in the room at all, amazing for a hotel like this. You can't use the fridge, reserved for minibar use, so I got staff to bring one up. They were very friendly and helpful for all requests like this.
Apart from breakfast, I saw practically no-one in the restaurant, which was also sad.
It's a shame really, but the hotel urgently needs modernizing.
The bed was very comfortable, with plenty of cushions.