Worst experience with a Hilton brand hotel.
First of all this hotel in my opinion is very overpriced. I couldn't believe that others in our group who stayed at the W, actually paid only $10.00 more than we did. It was freezing in my room and because the hotels infracture is so antiquated, maintenance has to physically come into your room to switch the heat on if the guest before you was there during warmer weather. The hotel it's self looks pretty new, but according to maintenance, it's just "a pretty mask over an old and wrinkled face." And then the alarm clocks. I was there during the time change to daylight savings time and wanted to set both the time and alarm on the alram clock before heading. Well I couldn't do that because maintenance has to come up and do that too. I've never had an alarm clock where I wasn't able to change the time or ever had heating/cooling that required a strange man at10:30 PM while in my pajamas to come fix it. And don't even ask me how long it took for him to get to me. He left at 11:00 PM so I had to trust my wake up call which I surprisingly didn't get either. To top it all off, the Front Desk manager Dawnita, didn't even seem to care about my concerns and wasn't the least bid interested in her dissatisfied guest that beat me to the puch. I believe the solution to us both was, "I know it's frustrating but it's just one of those things that is what it is." WOW!!
P.S.- Also I can't remember the last time I've been at a Hilton property that didn't offer on-demand movies and television. Even Motel 6 has this amenity.