This place sucks
I should have known we were in trouble when the sign above the toilet stated that you should shut the valve off if the toilet overflows. It did. 5 hrs, 3 phone calls, and a visit to the office did nothing - we bought plungers and fixed it ourselves. I will be notifying the San Antonio health department. They could at least have given us our money back on the plungers. Stay away from this dump.