No Security
Although the rooms were fine security was the big issue. The hotel is located directly across from the WTC site so the flow of tourists is pretty heavy. On 3 separate occasions we found the back door to the hotel "propped" open so literally anyone could enter and get into the hotel without being noticed by any hotel staff. I inquired about this 3 separate times with separate people at no time was there any attempt to put us in contact with someone who could actually respond to our concerns and on 1 occasion the girl said because sometimes it gets hot---well it was at least 90 out so you are leaving the door open to let the hot air in??????? One of the other times the gentlemen at the front desk said we shouldn't live in fear. When I get home I called the Marriott to speak to a GM received no call back, called the next day and spoke to someone who apologized and said he would talk to his security staff. Well that's all fine and good now that I am not staying there he basically did nothing to compensate for the time I wasted dealing with his rude staff!!!! I would never stay here again!!!!