The worst hotel ever
We live in NY and travel a lot. So staying in a hotel is very habitual for us. We saw good, great and bad ones. This is our worst experience. We had to stay there because our meeting was arranged in this hotel, but we promissed ourselves that nothing that has name Westin will ever appear on our inteniary ever again. We had very intensive work schedule. The breaks were only one hour long. The administration of the only restaurant knew they need more staff to handle the crawd.
Instead they chose to tell people to eat elsewhere. That was unpleasant. The front desk sent very important package that came for us back saying we are not there, even though we came to check constantly. We werent given an invoice when checked out. When we came home we and checked the card statement, we found out that we were overcharged. No one returned our phone calls.The issue is not resolved.
That was the worst posible stay. Stay any place else but here. The rooms are so worn out.
Can't forgive myself for getting into such a mess.