Unfair And Arrogant
My first two visits to this motel were satisfactory. That all changed on 4-18-12. My reservation stated that I "must" have 2 rooms with an inside connecting door. The rooms I was given did not, which I could have accepted had the motel had the courtesy to inform me of its inability to provide them before I arrived. The desk clerk did not feel the need to apologize. At 4:15 that morning the piercing fire alarm sounded and the entire hotel was evacuated. My ears are, literally, still ringing. A soda machine on the first floor had begun smoking, which set it off. The next day a man filling the machine with soda told me that an improper circuit breaker in the hotel's system caused the problem (I don't know if that is true but, in my opinion, either the hotel or its soda subcontractor should have prevented that nightmare). As I was leaving I attempted to inform the manager of my dissatisfaction with the reservation and for being billed for the night of the evacuation but he was terse and barely looked up from his counter as I began to talk, so I saved my breath and left.