Excellent Staff!
My brother booked me this hotel. It was convienently located near Union Square & Chinatown with fairly level walking. Starbucks is a block away. We were impressed by the attentiveness of the staff - they were fabulous -their recommendations for dining were excellent. Our room was mid-sized and facing another building, very quiet even on Friday & Saturday night. The only thing that was missing was a fan in the bathroom, other than that everything was top-notch. We really enjoyed the garden walk on the 3rd floor and complimentary tea/coffee. I will stay here again when in SF. This is a hidden jewel.