Terrible experience at the W
Usually I stay at very good quality hotels when I travel, being from San Diego, I visit LA quite frequently. However my experience at the W was less than quality. As I entered I noticed a puddle of water on the floor, and nearly slipped and cracked my head, I alerted someone and they told me someone has spilled water. However it took them 15 minutes to clean it, and they did not put a watch your step sign. Then as we tried to check in. They told us our room was not ready yet, we had to end up sitting in the lobby with all our luggage for 20 minutes. I was shocked that we did not receive any vouchers for drinks or a free lunch for our substantial wait. As we checked in we noticed our pillows were slightly yellow, which really grossed us out. We had ordered more pillows but they never came. As we headed to our restroom we noticed a gob of hair in the sink. This was absolutely disqusting and called downstairs to report it. And once more, they did absolutely nothing about it. The beds were comfortable but there was lots of noise downstairs. I was very very unimpressed by my stay at the W. 
However, I am Will be returning to the W this Monday, may 8th and I pray to god that this stay is at least a little better than before.
I would stay somewhere else, but the hotel is the closest to my destination.
I pray that my stay is better.