Friendly staff, poor execution
I was there this past weekend for a wedding. I had reserved a queen room and was at first given a double room. After asking for a queen, they finally "found" one. The room was tiny but in good condition. The only complaint was the shower floor was a bit mildewy. We had some VERY noisy neighbors and asked to be moved to no avail, the staff was friendly but never followed up on that. I think they moved the neighbors the next night. Even then, we could hear the new neighbors chatting - the walls are thinner than drywall. We ordered breakfast and they completely botched the order - bringing only 1 of 2 omelets we ordered. On top of that, the omelet they did send was cooked incorrectly. After 3 trips, we still didn't get the right food. Luckily they took it off the bill. 
The only good thing about this hotel is the gym. It's great for business travelers. I would highly recommend avoiding this place on the weekends - that area is a ghost town on the weekends. Saw a homeless guy set up shop right across the street. I'm from NYC so I've seen my fair share of that but I don't think it's so common in Columbus.