Who are these people saying the Sheraton Boston is "great!?"
There are an extremely high number of positive reviews for the Sheraton Boston and I have no earthly idea why. The place is a straight up dump. I gave this review two stars b/c of the customer service and location. Other than that, the Sheraton needs a SERIOUS renovation. When I arrived on Monday, I asked to switch rooms because there were pubic hairs all over my bed. As an SPG member, I somehow managed to get upgraded to a suite on the 27th floor but it wasn't much better. The room smelled like bug killer (bed bugs anyone?) and was completely covered in a layer of dirt and better times long past. The bathroom ceiling was peeling off, the air vent was hanging from a wire exposing the drywall and the carpet was gross. There is absolutely nothing "fantastic" about this place. As a conference hotel, it has been rode hard and put away wet. Time for a head-to-toe overhaul.