Two weeks in NYC with 3 Aussies
As stated by other reviewers, the lobby has been updated but the culture shock begins when you exit the elevator at your floor. Sad can be the only description. We had booked a Combo Suite and received an email before we arrived asking if we would like an upgrade. Of course we said yes. My 26yr old son wanted to know if this was an upgrade, what was the size of the room we would have got before. I explained that this is NYC and unless you pay lots and go for something a lot newer, this is what you get. I didn't mind the size of the two rooms. With three of us the fold-out bed was used and we had to ask for more blankets in order to make this a little more comfortable. The hotel was great and gave us a fridge and we bought a kettle so we were able to have tea/coffee/breakfast in our room. What was a shock was the size of the bathroom. It was possible to sit on the toilet and have a wash in the basin at the same time. To climb into the bathtub needed clever manipulation. I can't say for sure but I think the floor probably wasn't vacuumed in all the time we were there. I was there a number of times when the room was serviced and it seemed a very rough and ready clean. Would I stay again? I'm not sure. However, it really is well situated for everything on Manhattan. The staff (doormen, front desk, security) are very good. The Edison Cafe is good value and the deli beside the hotel came in very handy a lot of times. Hopefully, plans are to update all the floors. Once again, would I stay again? Based on what I have just said I probably would.