Excellent location, mediocre room and service
This hotel is well located on the Upper East Side within walking distance of the Jewish Museum, Guggenheim, Met, etc. Unfortunately, the room was quite small. The closet was awkward, and there was no place to put the suitcase. The toilet handle was loose, and the toilet tended to run unless the handle was placed in exactly the right spot. There are too few outlets in the room and none near the bed. Noise from outside was bothersome. Parking is charged at $52 a day, and one minute over 24 hrs incurs a full day's additional charge. And there is a 30-minute delay to retrieve the car from the garage. The mosaic floor in the lobby is stained and discolored, and the elevators are poorly lit. Internet is charged at $12.95 a day, and although you are offered a free 15 mins in the business center, in fact it is 1 free session, so you can't come back later in the day to print boarding passes or whatever. The desk clerk on arrival was distinctly unpleasant, although the next day he was replaced by a woman who was very friendly and helpful.