Just Ok
Having stayed here many times with my work have become used to what to expect. The first thing you will notice is the very loud piped music outside the front doors which becomes very annoying especially if you use the benches to have a smoke.
Reception is of average size but is so drab and dreary and really needs a complete facelift. The staff here are a bit hit and miss. There are some PC's in reception offering free internet access.. a nice touch. Adjoining reception is Mortons Steak House again decorated with very dark colours and not very welcoming. The Gift shop sells the usual tack with drinks and snacks etc but on this visit it was closed.
The room itself is actually quite good very comfortable clean beds, it looked as though the room I was in had recently been decorated so perhaps they are starting to upgrade.. Forget the TV its the normal tosh, 2 minutes of programming followed by 5 minutes of ads.
Bathroom was clean and well appointed, however one thing that continues to surprise me and worry me is that the Hairdryer sits adjacent to the sink so very possible to get it wet unless you move it. Surely this should be the mounted type on the wall, (out of the reach of children).
Room service is expensive however you can order food from the bar and take it to the room yourself. As mentioned before the staff are a bit hit and miss however the guy in the Bar is efficient, helpful and polite.
Cleaning staff need to be aware of different sleeping patterns and should endeavour to keep 'Quiet' in the corridors, being woken at 8am wasn't appreciated.
Location is good only a couple of minutes to the Harbour area