Rigid "Welcome" Leaning Rudenss, Oct 2012
Despite an assurance for a KingBed and high floor over a phone call, the request was not honored. At check-in request for a King Bedroom or a room upgrade was curtly turned down. The standard reply being "we are fullly booked" and that I had arrived late in the evening.I had called the hotel earlier on the day to inform them that I was arriving late in the evening.The tone and demeanor of the the persons who checke me in does not merit a front desk service.
The hotel bar is nice but the quality of drinks(especillay cocktails) and service is poor. Have never eaten in this hotel in my many stays there so don't know about the quality of food or service. The single most advantage of this hotel is its location.