Great hotel in downtown Columbus
I got this hotel buying a 4-star in PRiceline and I think I hit the jackpot. It is very clean and comfortable. The staff is outstanding: the valet parking, the bellboys and the people at the reception were all wonderful. The room was spacious, had a nice view and gave us a very good night. The only reason why I do not review it as excellent is because it has small lacks, my ranking is actually more a 4.5 than a five, because there are two factors that keep it away from a 5
1. Parking is expensive. You either pay 23 dollars for the valet or 16 dollars for off-site self park. the charge is understandable given the location, but still higher than similar locations in similar cities. However, I do concede they are probably working with market rates.
2. The selection of television channels is terrible. Many hotels now offer more expanded options, but the cable here has way less channels than I had at similar hotels (I guess because they want to use the pay-per-view feature). But I think it is not unreasonable to ask for channels like Comedy Central, which are standard. I stayed in other 4-start hotels who offer 50 channels. Hyatt falls short here.
Otherwise, an excellent hotel, in a great location. Very recommended.