Looked great on the web, but...
I don't know if my experience was typical or not, but I was very surprised by what I found when I checked in. I had just spent a day at a convention and was ready for a night's rest. They guy at the desk was friendly and helpful, but the ROOM WAS A DISASTER for me. When I opened the door and walked in, I was struck by the very strong smell of some kind of perfume or incense. I quickly located the source. There was a small globe on the desk with a reservoir of scent on the top of it and it was plugged into the wall power outlet so that the liquid could was heated up to spread the smell. I never asked for this amenity! My guess was that some or all of their rooms were formerly smoking rooms and that they routinely turned on the perfume/incense machine to hide the smell of cigarette smoke. I was tired, so I decided to unplug the machine and open a window to clear the air. To my amazement I found that there were no openable windows in the room. I tried to stick it out for a while (the bed was nice), but eventually I started getting such a headache that I went down to the front desk and asked to be moved to a room with windows that open. They were nice about it, and the person even offered to make sure that someone unplugged the perfume/incense machine before I got to the room. This led me to believe that perhaps ALL their rooms are equipped with electric perfume machines!
Anyway I found the replacement room indeed had a window that I could open, so I was able to clear the air (it did smell a lot like cigarette smoke after the perfume smell was removed). This second room had FLUORESCENT bedside lamps, so I felt like I was in an office. The only normal light in the whole room was the desk lamp, and it was burned out. I made two attempts to get them to fix this burned-out light (telling them each morning at the desk that I'd like the light to work) and failed on both of these attempts. Finally on the third attempt, I just unscrewed the burned out bulb, took it down to the desk, and asked that they get me a replacement bulb so that I could replace it myself. 
In summary, what was on the web about this hotel gave me no warning 
(1) existence of an electric perfume machiine in each room which is turned on by default
(2) rooms with windows that do not open
(3) mostly fluorescent lighting in rooms
(4) slipshod service when you need a burned-out light replaced in your room