So noisy
I will start at the beginning I had booked a limo through the hotel i thought it would be a nice way to arrive at the hotel maybe not the car was over 20 minutes late it would have been much quicker not to mention cheaper to have got a cab I and my PA call the hotel who said it was 5 minutes away it took another call to figure out that the limo was at the limo stand even after telling the hotel that I was waiting at the international arrivals entrance. I located the driver who made no attempt to help me over the roads with my luggage and then was very sullen all the way into the city. Upon arriving I went to the front desk where a lady clerk had just finished with a guest and then started tapping on the computer she said one minute and then with out looking up said my collegue can help you. I checked in with no problems and had been upgraded ( all this meant was a higher floor ) the room that they gave me was in a quiet location at the rear of the hotel and I must say that there was no noise at all from outside. The same cannot be said for the floor staff who went in and out slamming doors the maids were the worst the noise started at around 7.00am and literally went on all day long, it is just laziness not to close a door quietly especially early in the morning. The majority of the staff are very very pleasant and efficient apart from two front desk clerks the first I have already mentioned the second was when I asked for a slightly later check out and was told I can tell you on the morning that you leave well that's no help when packing is it after a few more words he eventually agreed why not have just said yes no problem the good points are the location and on the whole the service.