Smells bad
First, make sure you are booking the hotel you want. There is another Comfort Inn (Zoo / SeaWorld area) nearby and it has a better rating than this one. At this one we reserved a kid's suite, however, they do not seem to have a room as pictured on the website w/kid's bunkbed. So you buy a room and get another one that is dirty and smells bad. The staff at the reception is courteous, but the cleaning people seem to make a special effort to make you feel uncomfortable.