Not expensive - just wished they lived up to their promise
Booked this hotel because my son and I were going to be in San Diego for 8 days - the price was right, the accomodations were OK - a bit noisy depending on the clientelle and where your room is situated. Weekends were worse for noise as people would honk their car (to lock it) or roll their luggage pass your room at 6 am in the morning - the exterior ciment walk through does not absorb noise.
I was mostly irked by the fact that I book through Air Canada (uses Orbitz) and at the time of booking (a couple of weeks before actually getting there) and it stated that the hotel offered free shuttle service to and from the airport, to Seaworld and the San Diego Zoo, all things we were doing for my son's birthday. Of course we land and no shuttle (even though they still have the van). I was told they discontinued the service in September (we were now in November and I booked late October). They blamed Orbitz, Orbitz says the hotel is responsible for the content. In the end we were out the 150$ in taxi rides needed to replace what should have been a free service.
I avoided any confrontation as this was supposed to be a fun trip for my son. I called Orbitz a day or so later, the description on the site has been changed, they said the hotel wasn't offering anything for the inconvinience. Just not impressed with such poor customer service. It is never a good sign when a business starts not caring about its customers.