Filthy room full of bugs
My room was dirty, the bath was moldy, there were bugs everywhere (cockroaches in the bathtub); there was supposed to be a shuttle - there wasn't, which left me stranded literally on the freeway when the airport shuttle broke down; there was supposed to be a restaurant on property - it was closed; even the in-room coffeepot leaked everywhere. The front desk staff was rude, uninformed, NOT helpful, and, pardon me, but I think they were a little slow. As in, unintelligent. The carpets were stinky and, after 20 years of business travel, for the first time in my life I felt compelled to check for bedbugs. Never mind the fact that the TV was older than I am, there were only 2 hangers in the closet, the furniture was shabby and the ceilings were about 6 feet high. The ONLY good thing I can say about this awful place is that the hand lotion smelled nice.