Tough stay when you're sick and they're sold out.
Zero room options when they're sold out and you've got the flu and 3 other rooms of friends. Couldn't get close - not even the same tower. Don't get me wrong, they tried (85% sold out isn't sold out). But the room was so small, a room service cart couldn't get into the room and have two people have bkfst because of the lay out and large number of pieces of furniture. I asked for another room, given the fact that I ended up spending all but 8 hours in it, but they couldn't do it. The good part - easy to heat. The bad part - had to go back outside for food. The front desk sent up tea, which did fit in the room. Let's just say we've had easier stays here annually and came back with the same hopes and expectations. Urgh. Sick as a dog on this trip.