Great Views of the Bay
I stayed here for a conference. This hotel has been around a while but it seems that Hyatt has done well keeping the rooms looking new. I had a room on the 16th floor (and paid a hefty price too) which is considered concierge level. The rooms are beautiful, comfortable and firm beds, spacious bathrooms with commode and full walk-in shower separate from the sink. The vanity mirror over the sink has a built-in TV monitor so you can keep watching your programs while brushing your teeth. I really like that feature. My room had a spectacular view of the water and the Oakland Bay Bridge, which was stunning. For better views, the Concierge Club on the top floor offers a much bigger view. You can grab breakfast, hor d'oevres and dessert and enjoy the view there.
The team at the front desk are top-notch. Very professional and accomodating.
Room service was very quick and the food was really good.
Two areas of improvement: the hotel offers wireless but on my floor the wireless was very weak so I had to use my broadband connection instead. A stronger wireless signal on the upper floors would be a good improvement. Also, the TV channel selection was not the best. A few more channels would be nice.
I would definitely stay here again but there are a ton of great hotels in this city so it might not be for a while!