Can not say enough great things about this hotel!
I recently stayed again at the Staybridge Suites in Times Square -New York City and just had to write another positive review of this property. (See my previous review at http://www.tripadvisor.com/Hotel_Review-g60763-d1465162-Reviews-Staybridge_Suites_Times_Square_New_York_City-New_York_City_New_York.html)
I really think what puts this property above others in NYC is the staff. They go out of their way to just make you feel welcome and that they appreciate your business. That level of service in the hospitality industry is a rare find these days. Everyone from the bellman to the check-in staff to the breakfast bar team were super nice to me and my family and went out of their way to help in any way they could. 
Other than the staff, the hotel is just a very clean, modern and comfortable hotel with a great location. Yes, the section of 40th Street the hotel is on used to be a little seedy, (it is directly across from the Port Authority terminal), but we never felt unsafe walking to and from the hotel. There is easy subway access 1 block away to the 42nd Street/Times Square station, and there are great restaurants nearby. (Try Moaz for a quick vegetarian bite). I love that the hotel has a real refrigerator so we could keep our leftovers and snacks cold. Plus, as I've said in my previous review, this hotel has the most comfortable beds I have ever slept in. The high speed internet, is actually high speed (and free), and there is good TV selection.
If there are any downsides, it is that the elevator service is quite slow (true for any big city busy hotel), and the shower was a bit on the small side. (But it was modern, hot, with a great shower head). 
Other than that, I love this hotel and will keep coming back on my visits to NYC with the family!