Disappointing
This hotel is not up to the usual standards of the Four Seasons. Checking in took time, the room had a wet spot when we checked in. On the following day, we left our room at 8:30 and did not return until noon- no housekeeping. Went out for lunch at the hotel restaurant and came back to dress for a wedding - no housekeeping. When we called to complain, they proposed to do the room just when we were getting ready for the wedding -so we asked for just clean towels. Not a great experience. The principal reason for paying Four Seasons prices is the wonderful service. Not the case here. I am not clear whether this was because we were on a "wedding package", but the hotel appeared understaffed at all levels - housekeeping, reception and restaurants- a significant wait for food both at lunch and at breakfast, then a longer wait for the bill. The under-staffing made no sense since the hotel management must have known that the hotel was expecting groups for several weddings.