Hilton needs to begin investing in upgrading facilities
I am a regular user of Hilton Honors. I chose this facility due to location and price. However there is still a reputation Hilton needs to uphold. We were located on the 12th floor. The hallways smelled of cat urine. I'm not sure what they use for cleaning the carpets but once you exited the elevators the air reeked of this smell. Out of curiosity I checked other floors and they too smelled the same. Only floors that did not smell this way were the parking lot floors and the 5th floor, which was the floor used for meetings/conferences. 
The mattress was terrible. It had this dial on both sides of the bed to adjust firmness. After moving the dial to soft it was no softer at the end of the day than it was when we checked in. Sleepless nights five days in a row. 
The restaurant, PI, was poor in quality and service. Staff did not pay attention to seated customers. There was never anyone available to seat us and we had to seat ourselves. The "host" was very good at pointing things out but never attempted to help servers. The food was standard hotel conference type food in quality. There was nothing unique about the food in taste or presentation. The buffet was overpriced for breakfast as the food was low quality. 
I wonder why Hilton Honors even exists, or rather why I use it, could it be the over 800,000 points I have? After staying at the Trump Hotel in Vegas for New Years I may need to switch over. The Hilton name and brand is weakening badly.