Location+facilities+great service=UNBEATABLE
World class Location!!! Heart of the downtown with red and blue metro lines just a couple of feet away!!! Everything is near!!! Absolutely unbeatable!!!!! We stayed here (family & friends) last weekend and enjoyed our stay very much. How can we ever possibly not recommend this hotel???? Cynthia at the front desk was SO KIND AND HELPFUL as well as all other staff we ever came across with. We were a party of 5 so we booked a room with double queen-size beds + a rollout bed and the hotel kept up with their name and status. The rollaway bed was actually a full single-size bed as nice and comfy as the queen-sized ones. Rooms are very clean (which is the top priority for me) and are VERY comfortable. They obviously see good maintenance because it didn't show any visible wear out and they absolutely don't smell at all. No cigarette or anything else. Bathrooms, carpet, bed linens and all were VERY clean. Room had 32" LCD, wired & wireless internet included as well as breakfast (and not just tea & coffee, but real breakfast with juice, sausages, fruit, eggs, yogurt, bagels, muffins, waffles... very complete.
I hope to be back in the summer, since Buckingham Fountain, the Chicago river & Lake Michigan cruises are not available in winter. When looking for a hotel next time, this will be my first option for sure! If price is good, I'll book and be back!!!!