Location, location, location!
This hotel is in a great area of down town Chicago. Everything is within walking distance, shopping, dining, the "L". You name it, it's close by. Our room was neat, clean and had a great kitchenette. New GE stainless steel refrigerator, and microwave made reheating the awesome leftovers from Maggiano's easy-peasy. Our suite room had a large king-sized bedroom with a large flatscreen LG television. The bathroom had a granite countertop sink area, large closet with a safe and a clean bathroom with a large shower/tub and toilet room. The living room had a comfortable pull out sleeper sofa and a desk area. The kitchen has a nice granite counter top peninsula - great for eating and stashing all of our shopping packages. 
We were very concerned when there was a sign in the lobby and another one as we exited the elevator on our floor, offering us earplugs, in case we needed them, available at the front desk! What? Why would we need earplugs? When we saw that our room was right next to the elevator bank, we knew why. A gentle humming of the elevators was our constant companion. We had even requested not to be near elevators on our reservation form. The outside noise was not an issue for us, we were on the inside or backside of the hotel. This was our only 'complaint' of our visit. We would make sure that we did not stay in room #312 again, or any other room next to the elevators.