Fab hotel in the best location in Boston
My husband and our 10 month old spent 4 nights in the Fairmont Copley Plaza recently and have nothing but praise for this fantastic hotel. The lobby is absolutely stunning and we checked into our room on the Fairmont Gold 4th floor. There had been an error and we were mistakenly given the queen sized bed and room. We had checked in quite late at night and the hotel reassured us that they will try and help us the following morning. The week of our stay in Boston was unusually busy and all of the hotels in the city were overbooked with waiting lists ... despite this, the Hotel managed to provide us with a large accessible room which more than served our purpose. Matt , on the 4th floor reception is quite easily the friendliest, most helpful guy we met and went out of his way to ensure that we were comfortable during our stay. We had very few meals in the hotel but thoroughly enjoyed the breakfast and tea spread on the 4th floor lounge during our stay. If I had to be picky, I'd probably talk about the low water pressure in the showers ... but it felt like a small compromise given all of the positives. The location too is probably one of the best you could stay in Boston with all the historic sites a stone's throw away along with easy access to the shopping arcades.