What a difference a year makes.
Last year, we booked a room at the Best Western Plus President and thought it was amazing. So, when we needed a place to stay this year for one night, we quickly booked the Best Western Plus President (without reading any current reviews – big mistake). 
October 2010 room description: 1 Queen Bed, No Smoking, 37 Inch Flat Screen Television, Alarm Clock With Ipod Dock, Coffee Maker, Iron And Ironing Board, In-Room Safe
> Though I didn’t realize it at the time, we must’ve gotten an upgraded suite. It had a sitting area with couch, and a large bathroom with full bathtub.
April 2012 room description: Room Details: 1 King Bed, Non-Smoking, Spacious Deluxe Quality Room, 42-Inch Flat Television, Work Desk With Enhanced Lighting, Ergonomic Chair, Alarm Clock With Ipod Dock
> Reading the room descriptions, you would think the April room would be at least equally nice (if not nicer… bigger bed, bigger TV) What could go wrong?
A lot, apparently. The room we got this year was uninspiring, to say the least. The bed was uncomfortably soft; the bathroom reminded me of my dorm room college bathroom. It included a very low toilet that reminded me of a public toilet – it had a “kick” flush instead of a traditional flush handle. Did they get a deal on toilets from Penn Station? The shower was tiny, with brown/red mold in all the grout. The shower pressure was non-existent.
We did get a good price ($280 for a hotel on Times Square), but the inconsistency in room quality will keep me from staying here in the future.
Breakfast was $14.95+ per person, so we went elsewhere. Elevators all worked, but they are very small. Plan to wait a few minutes.
Other than the room condition, our stay was uneventful. We only spent one night here, so it wasn’t worth complaining. Noise level wasn’t too bad, except when an ambulance went down the street. Next time, we’ll definitely read current reviews and look for a nicer hotel.