Can't say enough
Matt at the front desk is THE MAN. Not sure if we were going to spend the night in the city, we walked in off the street & asked about available rooms. After discussing prices & options, Matt took our number & called us when our room was ready, which ended up being MUCH nicer than I even expected (1bd suite; absolutely amazing. Pushbutton curtains, full kitchen/livingroom, beverage stocked fridge, washer/dryer!). Unlike others, I LOVE the minimalistic decor and found the staff (Gabriel, door/bell & concierge ladies) to be delightfully friendly, accommodating & attentive. I love the location (37th & 5th; Garment Dist same stores less crowded) because it's a nice retreat from hustle & bustle of Times Square/Midtown but still close to everything. Baffled at what others mean about the prices being higher; don't think it even compares. We will definitely be back (soon!). Glad we found this gem. (Did I mention the bed was beyond expectation too? Like floating in a cloud, even better than my marshmallow bed at home.) And windows that open! In New York City! Refreshing and tilted so you can look straight down at the ground below.