Awful. Just Awful.
If you're allergic to mold - beware. I was having a reaction 30 minutes into my stay. After taking some Claritin and falling asleep, I woke up the next morning with my eyes swollen shut. I called down to the front desk and requested a new (clean) room. They were accommodating, and moved me to the executive level for my troubles. But, when I returned home and looked at my statement/invoice - they CHARGED me for the executive room! (They did credit my account when I called them back.)
Additionally, the room keys were some infrared swipe deal that I couldn't get to work. I had to have Security let me into my room every night and bring me new room cards. It seems like that would be operator error, but I was there four nights. You would think I'd get the hang of it - but I still had to call security. The house phone on the floor didn't work - so I had to go to the executive lounge to call - which was the only thing I used the executive lounge for - glad to have had access!
I was looking forward to my trip to the Dallas Fairmont after having stayed at the Fairmont in Chicago many times. This is not the caliber of the Fairmont in Chicago. This property appeared dated.