Frustrating experience
I really wanted to like this place. The plus is that the room was very clean and comfortable. It was incredibly small, but as it was just me, I didn't care. However, there were many minuses. I arrived at the hotel exhausted after traveling for 32 hours with no sleep. I inquired as to whether or not I might be able to check in early as I was so desperate for sleep, and the woman behind the counter was so rude! She simply said "we are booked", without even looking at me. I told her I had a reservation, and she told me I could check back at noon and see if there was a room available. Fair enough. I walked around times square for an hour, and returned around 11, to check. She said I could wait in the lobby and she would come get me when something became available. An hour later, I asked someone else at the front desk if a room was available, and he replied "yes, no problem." The first woman I spoke with wouldn't even make eye contact with me! I understand if a room is not available early, but don't lie to me and tell me you will come tell me when it is, then blow me off! I did not appreciate that one bit. 
I went in to go to sleep, only to be awoken an hour later by a fire alarm going off! I jumped out of bed, and headed to the stairs, only to hear over the loudspeaker that we shouldn't worry, and that they were just doing a routine check of the elevators. Why would they not warn me of this?!? Why would they not tell their guests not to be concerned when the fire alarm goes off!! I was so exhausted, and that was so inconsiderate. All in the first hour!. I was there for two days, and did not have any other large problems, until the last morning before checking out. I was still in bed, and had the do not disturb sign on my door (I double checked after to be sure), and the housekeeper just walked right in! No knocking, just let herself in, despite the sign on the door! So rude! I clearly had not checked out yet! I was happy with the room, so unhappy with the treatment by the staff.