I guess it used to be better, still OK
Swissotel Chicago is perfectly located on the river. Here are some pros and cons...
Pros:
- Great lake and city views from the rooms
- Helpful and kind staff
- Very clean
Cons:
- Small rooms, all of the ones with 2 double beds have one of the beds right by one of wall
- Hotel's lobby and outside need to be updated, it looks as cold and un-cozy as an 80's european business building
- Incredibly high prices for internet connection
- Paper thin walls, the first night there I could hear the neighboring guests having a really "good time" very late at night