Decietful Advertising
This hotel advertises a free shuttle. In practice, its availability is so limited that it is essentially useless. In a 9 day stay I have been able to use it twice and only one of those times was it really useful as advertised. I found that you have to have reservations a day or two in advance. Three times I scheduled a reservation and was left stranded and had to find public transportation because either the shuttle just did not show up or the hotel failed to communicate with the shuttle. In either case, the result is the same. I was left stranded. If you don't plan on the shuttle and it happens to be available for what you need it is a good benefit. If you actually plan on using it, you will be very disappointed. The management does nothing to resolve the problem or prevent future problems.