Worst experience for many years
From the beginning Hotel Pennsylvania disqualified itself by (in the rudest possible way) demanding 4 dollars per suitcase for holding them for one hour. (The room wasn't ready so we had to pay extra.) That is more or less the quality of service for this hotel.
Rude staff who is absolutely unwilling to help let alone send you a smile seems to be company culture. We don't expect that to change, sorry. (And we are positive people who always meet people with a smile. Only one receptionist returned that gesture and did what he could for us.
As you will know from other reviews the hotel is quite run down. Rooms are dark brown with insufficient lighting and not in any way renewed for decades. Off course there was neither fan nor air condition in the room. The socalled business lounge contains of two coffee machines, two computers of old age and generally old fashioned cafe furniture. The carpet was totally worn down.
The two computers was at all times occupied by kids and young people who used them for Facebook for hours. The hotel doesn't seem to care for the travellers using mobile devices as smart phones or iPads. The only way to get your own device online was by cable in the room at USD 11 plus taxes. 
And we even paid extra for free wifi and a superior room! This had been confirmed twice to our travel agent thus making us choose HP because of the location. 
Breakfast is served in the socalled business lounge and consists of rolls, croissants, jam and coffee plus a watery orange cordial. No yogurt, no fruit, no juice, no milk, no cheese, no meat - nothing but rolls, jam, thin cordial and coffee. 
We even got a "special deal" paying 208 per night for a double. Or ... no ... perhaps we didn't. Because when we arrived we were told that the rate differed from day to day ending at 262 dollars per night. Plus taxes of course. And this was late March 2012 implying low season. Wonder how much they're gonna charge you in July?
NEVER get anywhere near Hotel Pennsylvania.