Terrific hotel
Very clean and comfortable suites. The staff is extremely friendly and helpful. The night we attended the evening's manager's toast, the hotel manager made an effort to speak with us for over 20 minutes - made us feel right at home. During that time, it was apparent that he knew guests by their first names and went out of his way to say hello to them and make sure their stay was comfortable. Location of the hotel is within a short walk to the major streets in downtown Charlotte, however, the hotel does have a free shuttle.