Great rooms, poor follow-up service
Just stayed there for a business trip. Clean hotel, nice rooms and good location. Service could use some work. Checked in early in the day and there were no rooms available. Stored my luggage and told me it would be waiting in room when I came back later that night. Not only was it not in the room when I returned but it then took 30-minutes to have it brought back to my room. Had to go back down to front desk to get it, was told it was on it's way up. Went back to room and it still took ten more minutes. Also, had extra charges for mini bar on my room that I didn't touch. Staff is friendly and means well... just not a lot of follow thru.