Good Hotel but poor service
I stayed in this hotel in febuary 2009. The room was nice, unfortunatly on the morning of our departure the hot water stopped working in our shower. We waited30 minutes before maintenance showed up, unable to fix the issue. I called down to the main desk to see if we could have a late check out due to the problem but were rudley told that we would be charged an extra day if we did not leave within the hour. I ended up taking a cold shower. No apologies were made or compensation. After my cold shower I asked if they could send up some hot tea. Upon check- out there was a charge on my bill for the tea, only after fighting with the front desk did they remove the charge. It was than discoverd that there was nohit water in most of the hotel. This Hotel would get a 4.5 star rating if only they learnt about customer service. Needless to say I am staying there again this weekend. The location is good as well as the rooms, hopefully this time around the stafff will have a friendly and more accomadating attitude.