They try but don't quite do it!
We spent 5 nights here for a dance intensive my daughter was attending. The location is ok, if you want to spend a lot of time at Universal. They have a shuttle that is very convenient. 
We were disappointed in the hotel for the following reasons. No free Wifi in room. You can get it in the lobby but quite busy. Elevators were crazy, always waiting for elevators and then always full!. Hotel books a party on Sunday afternoons for outside people so guests under 21 have to use Hilton next door.
I just found they were really trying to be a luxury hotel but they didn't make it. I'd try a different place next time.