Great Hotel with Impolite Desk personnel
I have always stayed at Club Quarters whenever I can. The amenities and cleanliness are always consistently very good with this hotel chain. My stay at Houston last week was dissapointing.
The female desk personnel whom I asked for assistance in getting a taxi cab was unhelpful and extremely impolite.
After waiting for sometime, I politely inquired in her desk only to be pointed to the door without looking at me. Indeed, there was a taxi waiting on the street but he refused to give me a ride as he was appropriately told to pick up another person.
Now...I don't look like some dishelveled traveler as I was in my business suit with my business bag trying to catch a meeting.
When I approached the reception desk, she just walked pass by me and started yelling at the taxi driver. I felt bad for the driver. With that incident, I just walked away and hailed a taxi by myself on the other street.