Location is the only good thing I have to say
The location of this hotel is perfect. Walking distance to most destinations if you don't mind a little walk. And there is Brasserie Beck (known for their mussels and great Belgian beers) across the street.
However, the rest of it is for the birds. Front desk staff, managers, all incompetent. Promises of a rollaway bed night after night never to appear. Could not get enough blankets even. They do not have a large enough parking garage for peak times, expect to park your car one or two blocks away. Doormen were the friendliest.
While this is the only Starwood hotel with a pool. It is incredibly small and horribly over chlorinated. And by the end of the day is so cloudy you can't see the bottom. There were never enough towel there. We spent an hour there each night never to see a pool attendant to check on things.
I would opt of Westin DC Center which has concierge service (no pool) but more comfortable beds. And much better service. Generally rooms are less or equal in price there.