Don't the pictures of the rooms fool you !
My husband and I stayed at the Pier 5 this past weekend and we were a bit let down.
Lets start with the positive: Great customer service, the front desk and the bell staff really go out of their way to make you feel welcome and see that you have what you need. 
The negative: The rooms are in desperate need of updating we stayed in a king on the 3rd floor. The carpet is so dirty that our feet were dirty, the air condition needs to be kept on high at all times ( hard to sleep because it is very loud) to help keep the musty smell out of the rooms. There were no A/C vents in the bathroom and the fan did not work well so you have to shower with the door open to avoid the mirrors fogging up and I had to go stand by the a/c unit a few times while drying my hair to cool off. There were other minor issues like loose handles on the sink and the back of the door.
It's too bad because the location is great and again so is the service but they need to invest in a renovation to be able to justify $225.00 plus a night which is what we paid.