Not exactly what we were expecting...
My hubby and I have stayed at Best Westerns in the past and have come to expect a great experience. This hotel is about the same amount as you would pay for a room at the Marriott. You won't get the same quality though...not even the same quality as the other Best Westerns out there. For the price, I expected more.
We stayed here on July 14th. First off, we put in our reservation that we were looking for a late check-in. If you're needing this as well, expect problems. We stood at the front desk for over 20 minutes before my husband grabbed the desk phone and started dialing numbers - only to hear the office phones ringing without being answered either. When the young man finally *did* show up, he put us in a room that was already occupied (thankfully, the occupants weren't there...but that lead to some *really* uncomfortable questions on it's own). The room we ended up in was ok (expect to have to find creative ways to hold back the curtains if you want to cool your room down). As others have mentioned, the bathroom is tiny. The beds weren't the most comfortable we've experienced - but not the worst either. The website stated that breakfast was included. We were never told anything about breakfast, given tickets (as I've read elsewhere), or had it acknowledged. Needless to say, we didn't get breakfast.
Parking is $10 a night. The parking garage is really tiny with a really steep ramp to get into it. We were told to find a spot, and if we couldn't, to park in front of the other cars there. If we had to take that option, we also had to leave the keys to our vehicle at the front desk so they could move our vehicle if someone was blocked in. Thankfully, it didn't come to that, but the garage wasn't well planned and from what we saw, you'll either be blocked in or have to worry about whether or not the receptionist can drive your car.
You'll also want to bring a copy of your reservation paperwork with you and make sure you check your receipt. We were charged an extra $20 for the room (on top of the parking fee) for taxes and fees, while our reservation stated that the final price had all applicable taxes and fees.