Great check-in, usual boutique nonsense
We arrived at 6AM jetlagged and sick off a 15 hour flight from India, and the clerk on the desk, Katrina was welcoming and sympathetic and was actually able to get us a nice room at that hour despite the fact that we were priceline customers. The personnel at the door, bellman etc were wonderful, both coming and going.
the location is excellent, steps off columbus circle. The visuals are lovely.
Having said that, as with other boutique hotels, the rooms were small, there were no AM papers, they charge for wifi after the first 24 hours, in the bar we couldn't get any munchies with or $60 bottle of $15 Malbec, the waitress recorked our bottle after the first pour etc etc.
Still, for what we paid, a good deal.