had trouble before checking in and it got worse
we tried to call hotel before checking in and the phones were broken and that lasted 3 days- we had 3 rooms-one room backed up to the elevator shaft and we listened to the elevator going up and down all night - we complained and the management had no idea what the noise was- on our last full day there we left in the morning and returned a 3 - our rooms were not made up yet so we called - we left again and got back at 5 and our rooms were not made up yet - we called and argued with management and got nowhere- NOT OUR FAULT THE EMPLOYEES DID NOT SHOW UP FOR WORK-the manager on duty was not nice or helpful he more or less argued with us- told us to speak to manager in the morning- the morning manager was extremely helpful and he took a full night off of each room-