Family of 4 left to sleep like a family of 2.
I tried this hotel because our favorite hotel in Austin was overbooked. It is NOT family friendly at all. I called 3 times to make sure they knew we needed accomodations for our 2 little sons as well as for us in the room. We called early in the day to confirm for the 4th time but did not arrive until 11:30 at night. Once there we were taken to a room with only a kingsize bed and a chair --not a sofa as promised. Then we ordered room service which took forever because 1 person was the bellperson, the maid, and kitchen help for the whole hotel of over 600 rooms. It took until 2am to get the things necessary to put the boys to bed. OH!!!! I forgot to mention the straw wrapper in my food. I think you get the picture....don't go here unless you just need to go to the airport.