What is 'heck' is Four Points???
The hotel is an airport hotel and according to management i spoke to, most guests check in between 23:00 and 02:00. But there's NO food and NO room service available after 23:00 (except for a couple of small items on a very poor and limited late night menu) so there's no where to get food at the hotel when you arrive. 
Also, guests who have midnight (and later) flights can only stay at in their room until 18:00 (if they pay an extra US$40). To stay longer than 18:00, guests must purchase another complete night (crazy!!!). Because of this, the entire lounge area looks like a refugee camp after 18:00 because guests rightly don't want to pay for another full night so they checkout and sleep in the lounge area until their flight. I don't understand why the hotel doesn't offer any flexibility like other airport hotels offer (such as US$10/hr for each additional stay after late checkout. 
Even though we paid a lot/night, it didn't include breakfast we still had to pay seperately (US$20/person including tip). Sucks! 
Hotel internet was really poor - was dropping in and out all the time and those of us in the room all had issues. When i reported the problem to guest services, they're response was "you're the only one reporting having problems' - code for it's your issue not ours! eventually they moved us to another room because they said the located near the lift and since our room was towards the end of the corridor, that was why. New room nearer the lift was the same - intermittent drop out... Even the US$80/night Ramada in Louisville had better internet than this hotel. 
I found the hotel service culture very poor. It was very much...'the guests are here for the staff' culture at this hotel which is not typical of other starwood hotels. 
I cant work out how Four Points fits into the Starwood Hotels chain? I thought maybe it was their budget arm but after what i paid for the room, i realised it's not a budget Sheraton. It's also not a Sheraton or Westin. Sheraton/Westin provide lots of other additional items (such as in-room safe) and services which are not provided at Four Points. I dont understand why Starwood doesn't just run it as a Sheraton or Westin - the guest value for money just isn't there with four points. 
Overall, I would recommend you don't bother with Four Points - head straight to the Westin or Sheraton - better service and better value for money.