Expected more options...
I recently visited the Hyatt on Whacker - in Chicago will attending a Technology conference. I really had high hopes about staying in the conference hotel ...especially since it is November in Chicago and walking around the city is not a desirable option. I was some what disappointed by the options the Hyatt had to offer. First there are limited places to go for food and drink before 5PM, second they charge for internet in the room (and this is a hotel known to host conferences), thirdly they don't even have free wifi in the hotel lobby or restaurants. We had to visit the Business Center and they charged to get on a work station and to print...the printing I understand but again the Internet was treated as a premium.
The rooms are very nice and upgraded to modern furnishings but if you are looking for a working trip it may not be the best option.