Noisy, and not real friendly
Our room looked out into what we called the chimney. We had to look way up to see any sky. Felt very chlostrophobic. The plumbing was really loud and was knocking all night long, making sleeping next to impossible. We never used our heater in our room, but rather had to open our windows to keep air circulating (from our outside chimney area). The cleaning staff never refilled our shampoo or conditioner and never cleaned anything. They really only made the bed and that was all. 
Location was good though, especially if you like Central Park and want to see a play on Broadway.