"Convention" Hotel with Good Rooms and Great Service Attitude
Spent two nights at this property attending a group meeting.
The Good
- Very welcoming and helpful staff. Always ready with a smile and a greeting.
- Rooms were clean
- Large Concierge lounge with helpful staff
- Very convenient to famous Chicago shopping
- Good food and drink service
The Less Good
- Rooms are somewhat dated - few accessible outlets and an "older" feel
- Street noise made it to the 36th floor with ease
- Internet service and cell reception in guest rooms was irratic
- The lobby is incredibly noisey nearly all day and night
I would return to this hotel for business, but would look elsewhere for my family (Marriott Blackstone).