Very disappointed for a Westin
I enjoy staying at Starwood Properties and especially the Westin because it caters to a high end clientelle. I should have known something wasn't right with this Westin when I booked it due to the inexpensive price as compared to other Westin properties in the nearby area.
When I pulled up the hotel appeared to be in an older professional office complex. I did not feel like paying 22.00 to valet my car and asked where the parking garage was. The garage was around back and difficult to find. After circling around to find a parking spot I opted to go back to the valet. The self parking was also $14.00 per day.
The valet staff was friendly and took my car promptly. 
Upon entering the lobby I was pleasantly suprised. It looked remodeled and smelled fresh and clean. I was given a King Room like promised and made my way to room 1049. 
The elevators were slow, old and musty. When I got off the elevator on the 10th floor the carpets were old and stained, the walls looked like they were knocked into by suitcases for years and my room was at the very end of the hall. 
When I turned on the lights in my room I was disgusted. The bathroom had some sort of (there is no nice way to put this) snot crusted on the wall near the lightswitch, the hair dryer had dust and some type of white stuff all over it and the bathroom door needed a repaint probably 3 years ago. The paint was literally chipping off the door. 
I called housekeeping to advise them about the conditions of the room and waited approximatley an hour for someone to come. I then took pictures with my cell phone and went to the front desk to complain. 
The front desk staff advised me the hotel was sold out and there were no other rooms. I asked them to move me to a clean property and they advised me all the hotels within a 30 mile radius were sold out. Finally after raising my voice they did manage to give me a key to room 1201 with two double beds. They did not offer to help me move my suitcase and belongings, and I know that is a little nit-picky, but after making me wait over an hour, you would think they would go above and beyond. 
Room 1201 was still old and smelled musty but was at least clean minus the old tile and rust, etc in the bathroom. I then began making calls to other hotels. The Aloft in Frisco was also sold out but they advised me to call back early in the morning and if they had a cancelation they would get me in. 
The bed was very comfortable and I did manage to get a good night sleep. I called the Aloft and moved there the next morning. 
I would never stay at this property ever again, nor would I advise anyone to stay there.