All In All a pleasant experience for our lil family:).
We booked here because its directed behing Graumanns chinese theater and it was my mom, litle brother and daughters 1st time in HollYWooD:). The Hotel rooms are like apartments. They were cleaned nicely and were adorable. The room was big enough for 3 adults and two kids with plenty of room to Spare. They had dishes, utensils, glasses and anything you may need to use in the kitchen. The Staff was friendly and went out of their way to help. Our daughter was four and the morning frontdesk lady was so super nice that our daughter asked if We could stay and talk to her:).
Cons: The cleaning lady kept leaving cleaner in our room despite telling her we had a young kid. She left it on the counter and she apologized, yet continued to do it. However, the day manager apologized and talked with her. The maid corrected the mistake After that. Next was my daughter and I both woke up startled by the loud noises from the workers using power tools in the basement. This also happened on a few occassions. We got an apology but really what does that do when you have to spend an hour coforting a startled, crying four year old. But they had to work so what can I do. I complained but didnot push the Issue any further. If they need to fix or upgrade something then they have too. Finally, we were without Water during certain days and certain Hours. Again they were fixing something so what can you do. Also the pool was not heated as advertised. Their explanation was they dont heat it during that time of the year.
For the most part its an excellent family Hotel and I recommend it. However, I suggest calling them and verifying that they are not working On Or upgrading anything:). All In All a pleasant experience for our lil family:).