The complimentary bus was a real boon!
The hotel has a complimentary bus to take you to and from the city, which overrides any disappointment we had with the unattractive location of the hotel (surrounded by very busy roads, petrol stations, industry).
It think it was probably unfotrunate timing, but when we arrived the national grid were working outside and had cut off the main supply, which meant for two mornings we had no hot water. The hotel were apologetic and did agree a reduction to our bill. Fortunately we had a microwave in the room and were able to heat up water to wash with.
The rooms were well equipped and cleaned to high standard. Considereing it was a budget hotel, i wasn't disappointed with our choice. Breakfast was included, don't expect luxury, but it was ok and the kids loved making their own waffles.
The staff were friendly and helpful, the bus driver recommened a fantastic authentic diner called 'Charlies'. Get there very early as people were queuing for breakfast out the door before 8am.
Boston was a wonderful city to visit and despite the lack of hot water, if you plan to spend most of your time out and about then i would recommend this hotel as a good base, just so long as they keep the free bus service.