Very Very Rude Manager Rasik Naik
This was the worst hotel i've ever tried to check rates and room avail. by calling the hotel. Manager Rasik couldn't understand American English speaking very well. Couldn't repeat back to me the spelling of my name and address much less the credit card number. He coulnd't even get my e,mail address to send me conformation, I told him i saw the price on internet was different than what he was charging is only comment was "Jump on it " pause "Jump on it", he was very very rude and wish i would have changed locations right then. The room was very very poor condition. Toilet wouldn't flush with out holding handle. room refresh second day was the covers pulled up over sheets,,and no coffee or cleaning of anytrhing, so bring your own towels andd cleaning stuff if you dare to save a few dollars by thinkin that your so close to downtown. Austin is a beautiful city and lots of great things to do all day so just pay the 5 dollar parking fee and drive a few more mins from this hotel. There's some very nice hotels all around this downtown area so do your family a favor and just come out your pocket a few more dollars and stay in a better place, On the check out the same manager was arguing on the phone as we walked in to check out so i asked if he was the manager and i told him he maybe needed to hire a front desk person to talk on phone with customers that understand english better,,he then said to me that i must have been the the one calling on saturday and hanging up on him because of his english,. I told him no i was the one from a couple weeks before, so that would show him that he is upsetting potential guest trying to make resivations over the phone. The only thing i can say nice about the hotel was location. I wish the owner or CEO of Super 8 would go on TV show Undercover Boss to this location.