Outstanding boutique hotel
Honestly, this hotel defines what a great boutique hotel should be...smaller hotel coupled with outstanding personalized customer service! We stayed at this hotel from 4/18/12-4/21/12. From Ann at the front desk to Wayne, the innkeeper...everyone there made us feel like they were happy we were staying at the hotel. They could not have been more welcoming or helpful. From making restaurant recommendations/reservations to printing board passes, the service was great. The location was fantastic. It is right across the street from Union Square. We had some friends who were staying at one of the huge chain hotels across the street. OMG...we thought the Inn at Union Square was so much better! When we went over to meet our friends at their hotel room one night, it felt like they were staying in a busy subway station. In contrast, the Inn At Union Square felt warm, inviting, intimate. And, the daily wine/cheese reception was great! Many hotels now offer a daily wine/cheese hour. But, the wine/cheese reception at the Union Square was truly a step above. We had a great experience here and look forward to returning to the Inn At Union Square the next time we travel to San Fran.