Very poor service
Stayed 3 nights in this hotel. It was week 2 of a family holiday ( 2 adults 4 children) around the States, and our travel agent chose this one. I expected much better. Rooms were okay and adequate for our stay and to be honest we really only slept there. Didnt like the way there were NO facilities in room, apart from an ice bucket ( the ice machine on our floor broke down for 2 of the days) so not easy for us, especially with an infant who still required a warm bottle of milk..
Didnt get off to a good start when checking in ( it had been booked 5 months prior and confirmed twice) and only given 1 room. Then the cards didnt open the rooms up and I was told that if I keep them next to a mobile phone it will wipe them, hello, you gave them to me 3 minutes ago. Had to do this twice over our stay, never happened in the other 6 hotels we stayed at. The kids were gutted to find the pool was closed, even though it was still 75-80 everyday.
 We found the area lovely and DC itself was such a lovely clean and amazing place to visit with friendly people. The reason why I score it so low is the service. 
We checked out early (5am ) to catch a flight to San Fran and unfortunately the 4 year old left behind his backpack. It didnt contain much ( goofy from Disneyland and a couple of colouring in books) but try as I might, I just cannot get a hold of these people. I called 4 times from Dulles airport and left 3 voicemails. I have sent 4 emails over the past 3 weeks and not once have I had a reply which is pretty poor.
in summing up , room was just adequate, service was poor. area was lovely.