Terrible is putting it nicely.
The only thing good and decent about this hotel is the location, close to restaurants and the interstate. Everything else about this hotel and waterpark is beyond pitiful. The pool water is cold and good luck asking the staff for a towel while at the pool, they politely handed me one hand towel to use for my family of four! The door to our room was also broken. The door handle did not work properly. You hand to pull the handle up, not down like any normally functioning door, and push hard as the latch does not completely go into the door. The thermostat in the room gives a different reading from what it is "set" to. Good luck trying to figure it out to be comfortable. Now that as if all of those annoyances weren't enough for you we have the icing on the cake. The COCKROACH! My husband crushed it and then took it to the front desk in the washcloth that he used to kill it and they could have cared less. She said "oh." got him a new washcloth. He asked if they even wanted the room number and she said "oh, sure." I'm sure they have every intention of calling an exterminator, but I wouldn't hold my breathe. We are NEVER staying here again. Do yourself a favor and stay somewhere else and go visit the municipal indoor water park instead.
If they could find the right management this place could be absolutely awesome, but sadly the management could careless.