Over Priced Shoe Box Rooms
We spent 4 nights at this hotel, the staff are not overly friendly or helpful when it came to asking directions or for offering opinions on simple city highlights. The rooms are so small, we barely fit 2 suitcases in there with out triping over them every morning, and the bed was a small double which was fitting I guess for the size of the room. Location was convenient, which in my opinion is the only thing they have going for them. We payed way to much for our stay at this hotel compared to other hotels in the same area. When we checked in we were given a receipt with the price per night which matched our quote from the on line company we used but when we got home we were over charged, after inquiring about this and dealing with a VERY RUDE customer service manager they did not honor the price and were unwilling to work or cooperate with me in any way. I would not recommend this hotel to anyone traveling to Chicago. The city has a great transportation system, location should'nt matter.