Well what can we say....that's good about it!
After a 7 and half hour flight from Heathrow plus a grueling hour and a half airport transfer as we were stuck in mid afternoon traffic we finally arrived at the Flatotel where we would be staying for the next 3 nights on the first part of our US holiday. On first view of the foyer it looks quite welcoming and the staff were friendly. I'm afraid to say it went downhill from there. We found that the wrong type of room had been booked for us so my son and I had to share a Queen sized bed and there really was no extra room to move around if we had accepted a rollaway. The hotel was trying for a modern feel. Or so we thought. On closer inspection the walls by the lifts in the foyer were just bare plaster. I don't know if they were in the middle of redecorating. It certainly didn't look like it. The lifts must have been the oldest, slowest and crankiest lifts in the land. If it wasn't for the fact we were on the 18th floor then many's the time we would have walked rather than wait for the lift to show up. The bedroom was bereft of any mirrors or pictures. We had to rely on the one half mirror in the bathroom. The TV was an old flatscreen box type much in need of upgrading and with few channels to choose from. We also had to battle with the remote. We decided to spend as little time in the room as possible. Perhaps that was the hotel's intention. Via Virgin we were given complimentary breakfast vouchers. It just as well it was complimentary as it left a lot to be desired. Frankly it was a giant cakefest with a tiny option of some fruit on the side as a token gesture. Summed up - Terrible!!
The only saving graces we had during our stay was that the hotel has a great location, one particular night concierge was very polite and accommodating and via Virgin we had free wi-fi access throughout the duration of our stay. Unfortunately these are not enough to sway us. Well what can I say.....we most certainly won't be revisiting.