DO NOT STAY AT THIS HOTEL
I am a Hilton Diamond Member and always make a point to stay at a Hilton. I stay so much that I have over 500,000 Hilton points. I finally decided to use some of those points. Upon check in I asked the front desk if I have dinner or drinks at the hotel bar could I just use those points to pay for them "Sure you can" he replied. When I check out, the young lady at the front desk removed all the charges from my bill and gave me a separate invoice and told me "Your points will be taking care of those charges. Two months later a charge from that hotel up on my credit card bill. I called the hotel and was told that I would have to speak to the accountant Jason, so I had to leave him a message. Several days later I received an email from Jason (because Jason does not know how to use a phone) with a copy of that separate bill w/ the food & drink charges. In the email Jason told me that when I checked out these charges were omitted from by bill by mistake and if I had any questions to please contact him. I called Jason back & had the leave a message explaining the situation and that the front desk used my points to cover those charges. Jason responded to me again by email even though I asked him to PLEASE call me. He stated he was not aware of any specials for that, but would look into it. One week goes by, so I leave Jason another voice message. Guess what Jason replied by email again (I guess Hilton does not allow their employees to make outgoing calls), he explained he has not found any info still on using points to cover anything except the room itself. So once again I leave Jason a message that when I checked in and checked out your employees at the front desk assured me it would not be a problem. No response from Jason, that's right not even by email. Another week goes by and I have to call Jason. He finally emails me, imagine that Jason does not know how to use a phone. To sum up the email, the people at the front desk were mistaken in telling me I could use the points for food/drinks and when I checked out they should not have told me the charges were taken care of by my points. HAD I KNOWN THAT I WOULD NEVER HAVE EATEN AT THE BAR OR HAD DRINKS. I decided to make one last effort to Jason, this time by email since there is no use in wasting my phone minutes, breath, or voice by calling him, My email read as follows :
" Okay Jason, so where do we go from here. I was told by the front desk when I checked in it could been done and upon check out the charges were removed from my final bill and I was told my HH points where taking care of them. I do not feel as though I should be held responsible for error’s made by your employees. Nor do I understand how Hilton just was able to charge my card after the fact and without my knowledge. 
As I am sure you can see from my past and current records, I frequently stay at Hilton’s as a travel often for work and have been a loyal customer. I have always been satisfied with my stays and the way Hilton has treated me. Please do not allow this experience to put a bad taste in my mouth and defer me from staying at Hiltons in the future.
Please respond."
That was over a month ago and Jason has not responded, NOT EVEN BY EMAIL. I am currently disputing the charges with my credit card company, but that could take forever.
Pease do yourself a favor and sleep in a tent, car, box, or even the bushes before you book a room at this place.