Not a good start!
Convient location, rooms were adequate and fairly comfortable---however the hotel staff was extremely disorganized and the restaurant staff was inept and rude. The door handle to our room was loose-so it took 5 or 6 tries to get in the room each time, this was reported to the front desk as soon as we got there---never was looked at, let alone fixed in the 3 days we were there. Rooms never cleaned until 4:00 pm ( the hotel was not crowded). The service at the restaurant was sooo slow, which could have been forgiven if the wait-staff had at least been cordial! On the morning we were, leaving we went for breakfast early, 6:45-it was 'suppose' to open at 6:30---had to wait while they 'got ready' to open----then received cold coffee!! When we asked for hot ( or even warm) coffee---our server was very angry and took 10 minutes to bring new coffee. On the plus side, the food was good!! Stayed in 6 different hotels, over 2 weeks, on our "coastal California" trip---this was the first and the most disappointing. Love San Diego----no love for the Holiday Inn!