Delighted with this hotel.
We had a lovely stay at this hotel. It is perfectly located close to the Convention Centre, and not far at all from the harbour. The rooms were of a lovely size and the concierge lounge was beautifully run for breakfast and evening snacks. Staff were at all times very helpful.
I would have liked to have seen a more expanded room service menu as I didn't find a great deal of choice for families. The convenience shop/gift shop is the foyer was appreciated.
Unfortunately we had to call maintenance twice during our visit - the safe in our room would not work due to flat batteries, and the shower was blocked and was flooding the bathroom. The hotel very kindly gave us a voucher for breakfast in the restaurant to apologise for the inconvenience.
I really enjoyed staying at this hotel and would certainly return again on our next visit to San Diego. Sometimes it is just bad luck having maintenance problems in a hotel, the measure of service is how quickly it is dealt with. This hotel were extremely efficient how they handled it.