Family suite ideal for travel with teenagers
Stayed at the Metro for 4 nights and found it to be ideal for our first visit to NYC. Family suite was great value and like a small apartment.
We were not in an upgraded room, but it was fine. Our rooms were bigger than in most European hotels (I see someone else posted about tiny rooms in Paris - I agree the Metro is nothing like these!).
The roof top terrace bar was great and had an amazing view of the Empire State Building and a chance to sit outside in the heat of the city.
Buffet breakfast was straightforward and reflected the price. I would recommend the Metro to my friends. It's a straightforward good value hotel. 
Top Tip for NYC first-timers - We found the yellow cabs are incredibly good value compared to taxis in UK / Europe. With four of us it was often as cheap as four tickets on the subway. Eg Metro to Top of the Rock for $7 inc tip. Flag one down!