Promises Not Kept, Bait and Switch
My friend and I were just at this hotel/motel this past weekend. We booked on Expedia and pre-paid for a room with 2 queen beds. We arrived earlier than check-in, so the room was not ready. Jesse at front desk said that we would be taken cared of when we returned. We were out for the day and returned at 11:30 and the room we got was with 1 king. The hotel was sold out for the weekend and Jonathan said this was the best they could do. We pushed a little and they found us the 2-queen room to change to for the next night, on a different floor on the opposite side of the property. We met others on the shuttle bus that had also switched rooms due to other issues. If you are staying here, lower your expectations, and demand what you requested.