Great even under pressure
We stayed here during the Democratic Convention and it was full to capacity. We were disappointed that we were unable to get the king suite we wanted, in spite of being Hilton honors members, but understand the situation with the convention in town. The housekeeping was impeccable. Daily breakfast was cooked with a smile. Snacks offered every evening were plentiful and varied. Pool was nice and we nearly had it all to ourselves every day. Loved that they provided a shuttle to the light rail station nearby so we could attend the convention activities and get a lift back even when buses were not running. I think they did well under such pressure. I would definitely recommend to others who visit Charlotte.