Great Customer Service and Location
The Hotel Palomar definitely lived up to its reviews. Even before arriving the customer service was excellent, I received an e-mail a day prior to our arrival asking if we were celebrating anything special and/or needed reservations, etc. I replied as we were celebrating our 1-year anniversary and needed dinner reservations, shortly thereafter I received an e-mail wishing us a Happy Anniversary and confirming our reservations. Upon arrival we were upgraded to a bigger room (as they had the availability) and a few hours later we received a bottle of Champagne with Strawberries and Chocolate to dip them in. Additionally, as Kimpton InTouch members we received free in-room WiFi and a $10 Mini Bar Credit. There is a 1-hour complimentary Happy Hour in the lobby every evening, which was really nice (White and Red Wine as well as Sangria). The hotel also provides complimentary bike rentals on a first come, first served basis. 
The room was very clean and all of the staff was more than happy to help with anything we needed. All of this combined with a great location makes the Hotel Palomar a great choice for your Chicago stay.