sheets don't fit, refrigerator doesn't work, no fitted sheets, door left open- what next?
checked in to find the refrigerator not working and reported it to the desk. I was told someone would look at it immediately- no one ever reponded over our 3 day stay. We then went in search for some cold drinking water- none of the vending machines on three separate floors worked!. Went to the desk and they did at least get a bottled water at no charge.The 1st night we discovered the room didn't have fitted sheets on our king size bed. within 20 minutes of sleeping on it each night the sheets would all pull off the mattress. After returning from the buffett breakfast the first morning of our stay I discovered our room had already been visited by the cleaning service but the door was left ajar by the staff and they were no nowhere to be found on the floor. This was very disturbing as our room was adjacent to the elevator. When we reported it to the desk- they assummed we left it open, but would "look into it". Restaurant food was OK, breakfast buffett average. overall not the best choice-poor customer service from the hotel.