Great location and super-helpful staff
We booked here for a week-end in NY on a friend's recommendation. We arrived at 6am on the day we booked, and a very nice staffer let us use a room to sleep in until our normal room was ready later in the day. If you book online and friend them on Facebook, you get an upgrade to next level of room. We bought a Superior and got an upgrade to a 2 bedroom larger room. We also spent a few hours in a standard room when we first got there. Overall, all of them share a modern aesthetics with comfortable beds an excellent pillows/duvets. The hotel is clean, quiet, comfortable. If I could make a few suggestions it would be better lighting in bathroom and consider individual reading lights in rooms with two beds. The standard rooms are quite small (no hanging space whatsoever for ex..) but otherwise comfortable. We stayed on 77th Ave side on 5th floor and it was quiet enough (though this was over week-end). Be sure to have breakfast at Sarabeth on Amsterdam!