they will not help you after you leave the hotel.
I used the hotel wi-fi during the stay in the hotel. When I was back to home, my laptop could not connect to the internet. However my desktop still can use the internet. Apparently my laptop setting was changed when I used the internet in the hotel. I called the hotel for help. But I was told they do not have IT support. The front desk personnel, who apparently does not have a computer major, told me it was definitely not their problem for sure. So do not expect they can help you once you left the hotel.