Great Location
Unlike many of the reviewers on here, I had excellent service at the InterContinental Chicago. No service complaints whatsoever. Anyone I spoke with there was extremely gracious and helpful. I will agree, however, that they do go a bit overboard charging for each little thing. $7 for a bottle of water is a bit steep...don't you think? The room was nice and comfortable but not anything out of the way as far as luxury was concerned. Still no complaints there. I understand some people saying it is a bit worn out but I didn't feel that way at all. It's a lovely, old hotel. If you want something new and modern, it may not be exactly what you're looking for but I like this sort of hotel. I travel so much that I welcome a place that's not the same old thing all the time.