Average everything
We expected this to be an amazing hotel with quality service and it was not. We called 2 hours before we were going to be there to see what time we would be able to check in, and on the phone she told us 1:00pm, we arrived around 1:30pm and said we wouldn't be able to check in until 3-4pm which was not fun for us. When we checked in and checked out they only had 1 PERSON working the front desk for a HUGE hotel and 8 people in line. We asked for the more updated rooms and he told us we would get one but than we got to our hotel room and it was the older one, also our shower did not work so we had to call the front desk and wait for an hour to shower, which put us behind schedule. The ONLY good this about this hotel was the concierge. VERY knowledgeable an helpful!