skip it if you can
very good location and there it ends. service is slow and uneducated, managers reception is a joke with tiny bits of cheese and ritz crackers, the only restaurant in the place has a very limited choice of only Italian food and the bartender does not know how to make even the most basic drinks. In addition the prices are high.
I cannot understand why people would come here if they have alternatives. Maybe they don't. The Marriott across he street is infinitely nicer.