Enjoyable stay, but...
I stayed at this famous Hotel while in Washington for a conference. The building is steeped in tradition and history which hits you from the minute you step through the door.. Staff were helpful but there are are language diffiulties.. Not easy for a non spanish speaking scotsman to be understood, and if there is a problem there was a tendency for staff not to comprehend the nature of that. I found that frustrating on two occasions in a four day stay. The room was magnificient if not a bit old fashioned. I suspect that is part of the charm. I was lucky enouigh to be upgraded to a suite so I should not complain. The major frustration was in relation to the room door entry system, which broke down twice during my stay. . That was very inconvenient and would put me off staying there again _- please sort it .out..Youwould go to your room, could not get in as the magneticstrip on the keycard doesnt work. You have to go to reception and have to wait in line. You find ththat they won't reissue the kleycard without your passport. The passport is of course locked in your room. They tell you that they have to send security with you to your room to retiecve the passport. but he'sd busy right now and will be along as soon as possible Ggrrr! etc etc etc.