Terrible Experience at Embassy Suites FW Downtown...
My girlfriend and I stayed here for business and we went through hell the moment we got there. Firstly, they have incompetent valet workers. When we arrived, there was no one in sight to help us get out of the car and we even had to take the luggage out of the car ourselves. Things just snowballed from there. We were checked in by the front desk without the hassle since we're HHonors members, which was nice. Unfortunately, when we got to our room, the room service hadn't quite finished cleaning the room. The sleeper-sofa was overturned, the chairs to the dining table weren't properly placed, the blankets in the bed were spread open, and the microwave was not cleaned. No biggie, I thought. I contacted the front desk to let them in on it. They told me that the room service personnel that were cleaning that level of the hotel were having a meeting and they'd send someone up right away to take care of everything. Not the best reception, especially considering the fact that we'd just driven 3+ hours and were ready to rest... Anyways, we stuck our luggage in the closet and decided to leave for a couple of hours to give them time to clean up everything. We returned to the hotel later on only to see that they still hadn't finished cleaning the room. In fact, the room was exactly the same as it was before we left! I contacted front desk (again) and told them that it still hadn't been cleaned and they sent someone up to clean it, finally. 
 The rooms actually aren't that bad at all. Two major downsides, though: 1) the bed was extremely uncomfortable (both the mattress and the pillows) and 2) the toilet makes this obnoxious sound when you flush it. 
The complimentary wireless is a huge, huge plus. Not only is it available, but it's very fast! 
The manager's reception is great, too. This isn't that bland Drury Inn and Suites manager's reception. The drinks served here are *real* and delicious! They also offer free breakfast, which is great as well.
The location of the hotel is superb, leaving you tons of dining and casual drinking options.
This hotel lacks tremendously in service, which is what I value most out of other hotels I've stayed at. In fact, we only stayed here a night before we quickly packed and moved to The Worthington Renaissance just around the block. Overall, I give it a 2/5.