Great location, shopping and restaurants nearby, but noisy and slow WI-FI
Great location. The hotel is one block away from the Michigan ave with many choices of restaurants to choose from in the vacinity. The staff are helpful and the bell man was extremely friendly to get our stored luggages and to get a taxi for us. The room is clean. We stayed in a room with two queen bed and a sofa bed as we have three adults. This is not a budget hotel so I am expecting the services are at the higher level. It's a good place to stay but I am not extremely thrilled about it. I am voting it three or "average" because of the following:
1. noise level high - you can hear the traffic outside in the morning;
2. Toiletries - only soap was offered and no body wash;
3. One bottle of water - we booked room for three adults and with compliment water, you would think there will be three bottles of water or at least two. But no, there is only 1. With the price you pay for the hotel, yep, that's on the cheap side. 
4. Wireless network available but VERY SLOW - lot of hotels nowadays offer free WI-FI, but they are basically useless as many hotel guests are sharing the bandwidth, and it was really slow.