this is a terrible hotel
I had a bad experience with this hotel. I was booked this hotel through Marriot website and I was entered credit card info but upon arrival they wanted us to pay the whole money which is usually due to pay upon checkout! I dont know if this is the policy why they dont deduct the money from the credit card at first? their machine couldnt read my VISA card which I was and am using every day! We were tried upon arrival (coming from malaysia) but they told us we can not check in until the full payment. I tried to call the bank in malaysia but it was midnight there and the bank had a system upgrade until 6am! finally I paid 400USD cash until we could fix the credit card. However when I called the bank everything was fine and that was because of bank upgrading.
except this which was a very unwelcoming and bad experience, the room was so disappointing too. I was booked a suite for 3 persons but everything was for 2 persons except the sofa which could open up at night for sleep. I went to reception and mentioned them that we are 3 persons but all the services and even chairs of dinning table in the suite are for two but they told it is like that! so I dont understand why they are giving the room for 3 people? I felt very bad and I was not satisfied with the amount of money we paid and the things we get back. the weather in the room was terrible too. room doesnt have any ventilation and the window was un-oppenable! I couldnt sleep with comfort for even 1 night and I was there for a week so I was just counting the days until finish. I guess the hotel has snacks in the evening but nobody told us about it! we only took our breakfast there which was ok.
I don't recommend this hotel as it is not worth the price.
when I was there I was very surprised because i chose this hotel according to reviews and I really couldnt understand how people wrote so good for this place!