A Week at the Plaza
We had a great stay at the Plaza, our room was an Edwardian Park View Suite that was truly an amazing space by any standard. Our Daughter loved the brand new pull out sofa in the parlor area. The staff was great, especially at the champagne bar!! They took excellent care of us, and once they recognized it was my Birthday on one of the days they bent over backwards to make me feel at Home and a very special guest. All of this comes at a price but in our view was well worth it and was an experience to be remembered.
The only negatives that we found were the supposed Butler service was way to Reactive, he was supposed to meet us on our floor, show us around, offer certain services available, ask about needs, likes, dislikes etc.. This never happened. The only other comment is we ordered (2) Latte's one morning and they were $48 after svc fee etc..!! I suppose i should have asked but they came up looking like a basic cup of coffee.. i promptly declined as i have never (anywhere) paid $24 for a cup of coffee. I get its the Plaza, but when you are spending $1000+/- a night certain things should be part of the stay.. Paying $48 for 2 cups of coffee is outrageous. Room service needs a bit of work.
Afternoon Tea is great and very well done. All in all a great experience and wonderful location, we will be back and would recommend the Hotel to anyone.