College kids party & no sleep
I was awaken at 1:30 am by college kids having a party in the room next door. I called down to the front desk to ask for help. Although half awake I said "Um, could you help with the noise, please?" Before I could continue the staff member said "This is the first complaint we have had!" Not the response I would expect. Some one has to be the first and it does not matter what number I am in line for complaints.
After the hotel sent some one up to ask them to quiet down the quiet lasted 20 minutes then they began to open their door every 15 minutes or so and scream in the hallway and slam the door. Laughing in the room followed. This went on until 3am. I did not bother to call for help again as I did not see how they could catch them in the act.
When I checked out at 8:30am I was asked about my visit. I reported the problem and this staff member told me the hotel receives a lot of noise complaints but it was due to the building being old and it doesn't have good insulation, stating "I don't know why they built buildings like that back then" . I left that comment alone.
This hotel is older and is not large. Each for has about 10 rooms or so (small tower). I expect to hear some noise, like when the doors close they sound like small bombs going off as reported in other reviews.
College parties that is another issue. This hotel is over run with college kids out for a good time and apparently the management has yet to find a way to stop it. Nothing to sign when you check in regarding noise (all quiet after 10) as some other hotels not even a non-smoking rule, nada, zip!
I wanted to like this hotel but if I can't sleep due to other guests partying; I am not going to provide a good review. This issue takes away any good points regarding thus property.