Robbed!
We booked 7 rooms for a group of friends to celebrate my husband's milestone birthday. We found ourselves robbed of our possessions, our time and expectation of decent service. Our evening started with a 7 course tasting menu with wine parings at one of the top restaurants in NY. The magical evening came to a screeching halt once we arrived at this hotel. One of our guests had his wallet stolen from his room, and another's purse was taken from the bar. Our guest was actually encouraged not to report this loss to the police by hotel security We were told that the Boom Boom room was private however they were willing to accomodate us for an $8,000.00 minimum. We were directed to the other club, Le Bain, and met by a flamboyant door man who first publicly chastised a patron for speaking when he was speaking and then informed us that it was also private and you must be on the list. When we stated that his counterpart at the Boom Boom room directed us there he responded: 'That is a miscommunication. It happens here all the time'. 
Another friend had a birthday the next day, and we hosted a brunch at the Standard Grill. We were served by a woman who was clearly new and struggling, it took 40 minutes to get our drinks and the manager had to intervene to get our order correct. We witnessed the poor woman pounding on the register trying to enter our food order, which arrived more than an hour after we did. Despite the fact that we had ordered an elaborate birthday cake, she took dessert orders from all our guests, then put out plates for the cake, which her colleague had to remove when the cake was cut in the kitchen. The final insult- 45 minutes to get out car from valet. That seems 'Standard' by the way- we were told that it was an external lot that serves three other hotels. 
I concur with other reviews. The rooms are chic, but poorly designed. Our shower/bath area had no door so it can be fully viewed from the front door when room service arrives. Apart from a few small shelves in the closet, there is no space to put clothing in the room. Overall we were disappointed by this hotel and embarrassed as hosts.