Water Leak Problems and Moldy/Fishy smell
We have stayed at this Hyatt Place in the past, and it was a wonderful place to stay. However, on this trip, all of that had changed. Our assigned room was on the 5th floor. The room smelled so bad, that it literally gagged us when we entered. The manager assigned us another room on the 6th floor, and while not as bad as the first, it too had a very unpleasant smell. I asked the clerk if they had had any problems with the airconditioning, ducts, etc., and he admitted that they had had a serious water leak a "few weeks ago." I tried one more time with a room on the 2nd floor and gave up. All of these rooms (and the entire 5th floor, even in the halls) smelled moldy and fishy. The rooms were clammy, and the air conditioning system did not seem to be working properly. Additionally, only one elevator was working. That is the only elevator they will need if they do not correct this problem. I believe they have a serious water leak problem, and eventually, mold will be throughout the hotel. the staff was very nice and understanding. They did not bill me for the room when I checked out 2 hours later. Too bad. I really liked this Hyatt and its location on the River Walk (away from center and loud portion of the River).