Loud and cold but good service!
To start off, this hotel is in a decent location. My friend and I had taken the subway from the 30th street Amtrak station and we decided to take it to the Race/Vine station as was suggested by Google maps. Bad idea. If you’re coming in from the Amtrak station, walk from the station to the subway station and just take the Market-Frankford (blue) line towards the Frankford Trans. Center and get off on the 13th Street stop. Walk to 12th street and walk north (under the convention center overpass) to Race Street. It’s a safer walk than from what was suggested for us. The main reason I say it’s safer is because my friend ended up losing/ having her wallet stolen from the Amtrak station to the hotel via the route we originally took.
The hotel is right next to the convention center and if you walk towards the blue line, the Reading Terminal Market is right to the left straight south from the hotel. It’s my recommended location for breakfast/lunch (it closes at 6pm). The hotel is also right next to Chinatown and that area seemed fairly safe. In being close to the blue line, it helps in getting around the touristy areas of the city.
The hotel looks like every other Four Points by Sheraton. The décor and the service was just what I had expected it to be. The thing I didn’t expect was to hear my hotel neighbors. We heard our adjoining room’s guests and other guest, either below us or above us. The walls were fairly thin. The hot water was slow going and the air conditioning did not seem to work well. I was cold pretty much the whole time we stayed there. There was free internet but the safe in our room did not work.
The workout room was just like other Four Points workout rooms. It was in the basement, open 24 hour a day, and each machine had their own TV screen. A hotel employee noticed me working out and even came in and offered a cold water bottle. It was very nice gesture and it reminded me why I usually love the service in Sheraton hotels.
If the walls were thicker and the heater worked, then I would’ve scored this hotel much higher.