Surprise
Very good reception, from phone calls before our visit to the day we left. One desk clerk even loaned us his own umbrella. Very clean and attentive housekeeping. We had an inside room which was very quiet. Waits for one of the two elevators were never very long. A popular hotel with Europeans. Good coffee and muffins available in the morning. Although I would have liked to be further uptown, the value offered by this hotel made it worthwhile to stay here. Flagging down taxis at the front door was easy with minimal waiting. The concierges were very helpful in arranging tickets for several plays and the shuttle to the Newark airport.