Shabby, seedy and very poor service
I spent a week at this hotel for work and it is without a doubt the worst hotel I have ever stayed in. The hotel room i started in was appalling, very small and very shabby. The light switches and plugs were in the shower area and the enamel on the bath was coming away. In the main room everything was just in terrible condition (this was a "renovated room") the iron leaked all over my shirt, the chair in the room which was white was stained and the air conditioning unit was deafeningly loud.
Switched to a different room, larger room (although still small) but just as shabby and air conditioning remained an issue.
The lobby area was in extremely poor condition, as documented on here it is currently going through a refurb. As a result getting in to or out of the hotel often meant dodging large groups of tourists who in one instance started an act of heavy petting in the lift.
Finally upon losing my credit card during the stay (not sure if in the hotel room or out) I had hotel security banging on the door accusing me of trying to get out of paying my hotel bill (which had been pre paid in full) and an equally surly call from reception 2 minutes later. When explained I was trying to get some rest I was told to come down immediately, they would not let me just wait until the morning.
This is without a doubt the worst hotel experience of my life.The location is good but the Westin, The W, the intercontinental are all walking distance and much nicer hotels.