Excellent experience!
My husband and I stayed for two nights recently and had a lovely time. 
Location is excellent easy access for all the sites and across the road from the tube station.
The room was more than adequate and the bed was heavenly! [I have a bad back so comfortable beds are important to me]
We did not eat at the Hotel as we were out and about and in NY there is so much choice.
The coffee machine in the room was very efficient but personally would have preferred some milk capsules to cream sachets.
Staff were very polite and friendly and did provide extra pillows on request.
Would be happy to return or recommend.