Just what you'd expect
I have now stayed at this property twice since mid-August and it's exactly what I'd expected. Spacious rooms, friendly staff, great location. We walked everywhere but Wicker Park. When we were running behind the car service was a great benefit. Don't hesitate to ask for assistance with reservations, recommendations, etc. I can't say enough about the staff. 
One negative. If you're driving in, be ready for the valet fee. It's a little steep but lightning fast.