Nothing special
I'm not really sure how to sum this place up. Nothing unforgivable but, nothing to make me want go back either pretty much covers it I guess.
We tried to check in at around 2PM after flying in and were told our room wasn't ready. OK, no big deal. They held our bags while we went to get some lunch and stretch our legs. The bellman was kind enough to chit chat and give us some pointers for local restaurants while checking our bags. Well done.
Upon return an hour or two later the room they had us in was still not ready but, the girl at the front desk was nice enough to move us to one that was ready on the 18th floor. Well done also. 
The Room:
Good: Very nice bathroom, clean, pretty, lots of closets (our room had 3), nice TV, nice sitting area.
Bad: bed creaked like it was going to fall apart every time you moved, for a fashion oriented hotel it was odd there was no full length mirror. I thought the second one was pretty minor but, my wife mentioned it at least twice while getting ready so it must be important to women.
The first night two of our fellow guests decided it would be fun to dress up as jesters (not even making this up) and run up and down the hall at 3:30AM pounding on doors and screaming. Awesome! I called the front desk and was told they had already dispatched security. Definitely not the hotels fault but, there was no apology offered for the annoyance.
The second morning (a monday) we were woken up by the sounds of a jack hammer and heavy equipment at 7:00AM. There is construction going on literally right behind and alongside the hotel. There go the hopes of sleeping in a bit. Even from 18 floors up it was very loud. Loud enough I thought the window was open. It wasn't. I opened it and sound difference was pretty much nothing.
Our flight home was very late in the evening so, I requested a late checkout which was denied as the hotel was booked, but then during a later call to ask if they could book us a car service and double check on the late check out I was told we could purchase an additional evening if we wanted to check out late. Huh, I thought you were booked, WTF?
Back to the booking a car to the airport thing, I tried calling the concierge 3 times with no answer and no option to leave a message. So I called the front desk to ask them to have the concierge call me. While waiting I took it upon myself to start booking the car on the internet, while doing that the concierge called back. The hotels car service was over $100 more than dial 7's for a black car so, we booked it ourselves.
At check out there was a $100 charge for 2 days of parking on the bill. We never had a car during the trip. They removed the charge with no fuss but, upon checking my credit card later on I see they've placed $300 in pending charges on my account that still have not been removed almost a week later.