Great family friendly hotel.
We spent 8 days, 7 nights in Texas and had a wonderful time. To start off with as soon as we went to check in the staff was right there to greet us and very friendly, and helpful. We were upgraded to an Executive Room, although from descriptions the only difference I saw was a fridge and microwave. The space in the hotel is very open and spacious which made it very welcoming and a nice relaxing atmosphere.
When we arrived in our room we were pleased with how clean it was. The thermostat took some getting used to as the first night the blower/fan woke us up in the middle of the night because it never turned off but once we got used to how to set it we were fine. The room was average size for a regular room, definitely not a suite. I would have liked to see the hotel offer suites with 2 queen beds for families, not just a king bed, to be more accomodating to families. The bathroom was very spacious and clean. Although may be TMI, the toilet had a lever you pulled to flush for #1 or pushed to flush for #2, guess one of the perks of being a "green hotel". As far as the "green hotel" aspect, there was not very much water pressure in the shower at all, it took a while just for my hair to get wet as the water was more of like a strong mist.
Onto the restaurant that is attached to the hotel, Sporting News. We were very disappointed and do not really have anything positive to say about this place. The service was horrible, the food was just okay, and it was a total opposite of the family friendly hotel. I do not recommend at all. In fact, the prices were not good either, I would recommend driving up the street to another close by restaurant.
The swimming pools at the hotel were very nice. A lot of area to spread out and relax. Plenty of seating. There were four pools but really only one main swimming area. The was a lap pool inside, a swimming pool, a little child pool right next to the swimming pool, and a hot tub.
There was also a shuttle that takes you to SeaWorld/Aquatica. The first time riding the shuttle was nice to learn our way around but the next time we decided to drive. On the way back to the hotel the driver went a different way so we discovered a LOT easier way to get around and through town. The access road in front of the hotel only goes one way but if you go through the exit behind the hotel it takes you up to the main road that also gets you to SeaWorld and some close restaurants. Speaking of the access road, pay plenty of attention when first arriving to the hotel, the access road is very easily missed! ...back to the shuttle, other nearby hotels had their shuttle going much more often, as our wait to come back to the hotel was almost an hour since returning times are only every hour and if there is a group waiting you will have to wait again because there is not a lot of room on the shuttle, we fit our family of five plus there was another family of five and that was it...I recommend driving, and there are ways to save on parking at SeaWorld by purchasing tickets online.
The hotel also has a laundry area on the second floor. It has three front loader washers and three front loader dryers. The use of the washers and dryers are free but you have to use the hotels detergent which is located at the front desk. They use Tide pods and they are $1.00 each.
Although we loved the service, spaciousness, and atmosphere of this hotel, if we went to San Antonio again we might choose a different hotel just based on the access road, proximity to restaurants, horrible service at attached restaurant, and size of room. This hotel would work great for a small family. Overall, I would recommend this hotel.