Beautiful hotel, terrible room
We stayed in 2 different hotels while in New York, and had a wonderful stay at our first cheaper hotel, but had high hopes for this second hotel, the Radisson, based on its reputation. I travel all the time and have never written one of the reviews before because I've never been so disappointed before. The lobby and front desk area were huge and impressive. But our room was anything but. We had a tiny and very uncomfortable bed with an old saggy mattress. The paint was peeling from the walls. The sink and tub were dirty and stained. We paid $14 for 24 hours use of wi-fi and it worked only sporadically and slowly, despite multiple calls to the front desk and to their internet technical support line. One funny thing happened while on the elevator when a customer asked her friend how her room was; she answered by saying that her room is great now that she'd been moved off the 7th floor. She then said "Avoid the 7th floor", right before the elevator stopped for us on the 7th floor, and we all laughed. Perhaps the rooms on the other floors are nicer and have been recently renovated. Perhaps knowing that we are priceline customers, we get the "cheap room" - which angers me because if they agree to rent a room for that price then the service should be the same regardless of booking method. In any case, it was awful and we certainly won't be back.