One of the most disgusting rooms I have ever been in.
We were traveling from NJ to Naples, Fl. and spent a night in the Embassy Suites, Jacksonville, Fl. Let me tell you it was the most disgusting hotel room I have ever been in. The carpet was old and stained, the drapes in the bedroom were shredded at the bottom, there was no security lock, paint peeling off the walls, you couldn't even open the refridgerator because it was too close to the wall, the carpet in front of the fridge was so stained we didn't even want to go near it and the sofa bed had the guts torn out and a piece of plywood under the cushions. We are Hilton Honors Members, Diamond Level and were supposed to get a room with a balcony on one of the upper floors. We were on the 2nd floor, next to the ice machine which made noise all night and the stairwell, where the door slammed shut all night. The only recommendation I would give you about this hotel is to STAY AWAY!