Fantastic location but...
The hotel has a great location- the iconic Flatiron Building and the very chic Madison Square Garden Park are literally around the corner, Time Square is about a 20 minutes walk and the Empire State Building is less than 10 minutes away on foot. The Hotel is situated in a safe and swish neighbourhood-very upwardly mobile. You will not be disappointed by the neighbourhood. But this is a hotel with several problems. The front of the Hotel is undergoing major repairs and redecoration and is covered in scaffolding right now. Other maintenance work is ongoing. Hotel corridors are narrow and poorly ventilated. Another problem-there are only two elevators for an 11 storey hotel. The breakfast is perfectly satisfactory although the dining area could be much cleaner and the quality of service by the employees there is surly in the extreme. The rooms are standard and very functional-nothing special but if you are in NYC, you probably won't be spending too much time in your room. The level of housekeeping and cleaning was excellent. My only major complaint regarding the room was that the upper part of the pane of glass in the bathroom window was cracked and ready to shatter. I didn't dare open it. Would I stay there again? Yes, but only because of the location. Forgive the cliche but....this Hotel could be much better than it is.