Beatiful but dark rooms, watch for any extra!!
The location of the hotel is very good. It is in the financial district but easy walking distance to Nob Hill, 10 minutes, or Union Square, 15 minutes, and with the cable car right in front of the hotel. The lobby is good. The rooms are beautiful and sufficiently spacious but unfortunately very dark; you must insistently ask for a light room in other case the hotel tries to give you an interior dark one. The desk and bell staff is extremely polite and gentle, they helped us with directions, restaurants, recommendations and so on… as many times as we asked for. But if you don’t want to be worry about your bill evaluating any extra, definitively this is not your hotel, they try to get money from any extra with prices absolutely out of the market: $10 one day internet connection, we had to make an emergency international call and it was $88 for 4 minutes, even they tried to charged us a valet parking though we did not have car.