Way to mock me when i'm down
I had the worst experience with Hotel Felix, Chicago this past weekend. I had heard that hotels hate customers who use priceline, hotwire, expedia, etc ... but I have never experienced this prior with using these sites till now. First this hotel excepted my bid for 4 people but only gave us a room with one queen bed. They also mocked us when we got there and laughed and said, i see you booked with priceline, let me give you our best room. There wasn't even room to sleep on the floor. They never offered us extra pillows, blankets or anything, knowing we had to squeeze 4 into this room and wouldn't allow us to upgrade for additional cost (which i offered to pay). We had to ask for EVERYTHING a few times and they made it just feel like we were bothering them. The only good part about this hotel was it's location and it's bell boys (if that's what you call them now a days). They were AWESOME and made us feel not so cheap like the rest of the staff did. Sorry i'm savvy!!