Avoid
I'm a Best Western Rewards member, so always choose them if I can. But this was not a good experience at all. The service was really poor, and it felt like the management was just plain absent. When we checked in a guy behind us in the queue demanded to be attended to, so they did and literally gave him our room. How do I know? Because they had already issued us our room number, but then gave him our room key instead! When I complained, I was given a disabled room to compensate - I am not disabled. On our third night a group of young people moved into the room next door at 5 in the morning and started to have a party. We asked them twice to keep it down. They didn't. At 7, I asked reception to be moved to a quiet room that day with no adjoining room - I was then told what I had done wrong. Sorry, what did I do wrong again? Then I was asked if I really felt it was worth moving as the group next door were only staying one more night - er yes, I do think so. When I insisted on being moved I was shown 2 other rooms, both with adjoining doors! And finally, I was asked for a fee while they looked after our luggage during the day, so they could move us when someone moved out. No, I don't think so. Sorry, I hate writing negative reviews, but this place truly deserves it Love Best Western, hated this hotel.