Great old hotel, but management/desk service is pitiful
I've stayed at this hotel many times and rated it highly in the past. After our treatment by the smarmy and incompetent front desk staff this last trip I doubt I'll set foot it in again. We were traveling on per-arranged rates and billing. On check-in we were all told after inquiry that everything was approved. On checkout three days later the entire stay was put on our personal credit cards and we were called liars by both the front desk staff and management. They threw some forms at us, told us our cards were billed and tough luck. "Take it and leave." 
So beware if you're traveling on business. They are not competent and will tell you anything. Be sure to check your bill if you don't like surprises.