Girl Scout Trip Marred by Theft
I brought my Girl Scout Troop-16 girls & 5 adults here June 6-10, 2012 (5 rooms). The location is convenient to Penn Station as we arrived on Amtrak a plus. The hotel was okay and the room was small but clean. We were missing items from several of our rooms which were all on different floors each and every day of our trip. We did get security involved when we were in New York but they didn't contact one of the rooms to follow up and we left early the next day so no telling if they tried to get in touch with another room. Additionally, we had items missing from 2 other rooms after we returned. After returning home I did contact the manager Tara who was very quick to contact her security department. The head of security emailed me and treated me as if it were MY fault that the items were missing basically saying that HIS housekeeping staff was beyond reproach, one of our doors was ajar, we must have misplaced the items, etc. As you can see by clicking on the ratings that are in the Terrible range there is a long term problem with theft at this hotel. And besides an IPod the other items did not even have any real value: bead necklaces, flip-flops, a ring. All left a bad taste in the mouths of some very excited 14 year old girls. The Radisson Martinique security should be ashamed of covering up such activity and Tara should look into this practice.