Well, the cockroach was friendly
Looking at its website you would be forgiven for mistaking The Shoreham for a decently priced, good quality boutique hotel. We should all send congratulatory notes to the web designers. I imagine it was the same team that faked the Apollo 11 lunar landing, such was the level of deception. Look, it is a conveniently placed hotel and is not a hell-hole, but by the same token neither is it presenting itself (or charging itself) as an economy option. Rooms are tiny, dark and either very hot or freezing cold. I have yet to find any natural light and emerge blinking into the daylight upon exit from the place each time. The staff are clearly not happy, motivated souls who live for customer service, perhaps they just need a hug, but perhaps they also need to move on and find a career that fulfils them more. The place is tired and rather poor. It wouldnt take a lot to fix it, a little bit of sympathetic refurbishment from a designer that actually cared for humans rather than purely aesthetic, clever light management, a menu over-haul, comfortable beds and a staff change and you would be back in business. The cockroaches were pleasant however and the wifi was free. Whoop whoop.