Cozy, but clean
Pros:
1) Friendly staff.
2) Prime location - Times Square is a close walk away.
3) The breakfast was delicious. The hotel had almost anything you could think of for breakfast, except for hash browns for some reason.
4) Free Wi-Fi and free business center with free printing.
5) The rooms were spotless and look new or recently remodeled.
6) Free warm cookies every late afternoon.
Cons (mostly nit-picky things, but enough to bump from a 5- to a 4-star review, in my opinion):
1) Went out to eat and when we came back, there was no refrigerator in the room to put your leftover food, so we had to toss it.
2) The hotel mentions that the sheets and duvets are washed every day but that was not my experience. A duvet with the same stain in the same spot appeared two days in a row.
3) The breakfast room was extremely cold, especially when staff kept opening the doors to go outside while guests were eating.
4) We were over charged by nearly $400, but the staff fixed it after we showed them our online reservation printout.
5) The rooms were tiny.
6) The motel needs another elevator or some kind of express button. The elevator was jam-packed on the way to breakfast each morning (with no more room), yet it still stopped at every floor.
Like I said, a few nit-picky things, but overall, we had a great stay!