Valet wrecked our vehicle and still have not settled
I am the butler for the governor of Kentucky, Steve Beshear as well as a liaison for hospitality to the horse racing association of Kentucky. We stayed at The Mayflower Hotel from March 30th to April 2nd of this year. Upon check in, we were told that we HAD to valet. They took our jeep away and garaged it for three days. When we checked out, the luggage rack on top was smashed; we presumed it didn't clear the garage clearance height. We took pictures, filed a claim and drove back home. But, now after our $457 repair bill to fix it was sent, they still have not settled after us making 35 phone calls to dc. Please DO NOT stay at THE MAYFLOWER. They clearly DO NOT care about you or your property. They are not a friend to the city or to their guests. David Todd Singleton