Great service & location, spacious room & comfy bed
We had a 1 bedroom suite on the 13th floor. It was clean and spacious. All staff were great. We rang down for extra pillows and a blanket and they were dekivered very promptly, we has a jammed safe, and help was a phone call away.
The restaurant Niles was great, we only used it once we got 20% discount as residents, and it was well worth a visit. The bar was also relaxing and friendly. The location was great, opposite Penn Station from which you can get to anywhere (bear in mind the station is the size of a small town). It is a 10 - 15 minute walk to the heart of Times square, and less than 10 mins to the Empire State Building. However the room was noisy, the single glazed windows housed the aircon units, and the noise of the NYPD sirens permeated through at all hours, as did the morning 7am church bells. I would not like to have stayed in winter as you could feel the draught of the outside air through the windows. The bed was comfortable, and there was a pillow menu with a choice of 6 pillows so I managed to have somegood sleep in spite of the noise. If it wasnt for the windows i would have scored maximum.