Horrible stay
This hotel was bad from the start. After getting off a cruise, we arrived at the hotel about 11 AM. They informed us to come back at 3 PM as that was the check in time. HOWEVER, the lady was very rude when talking to me. We took both kids to a mall to kill time until 3. When we arrived at the hotel, there were people sitting outside, inside and everywhere there was room to stand or sit. We were informed that it would be 4 PM at the earliest and again the people behind the counter was very rude. This alone was unacceptable as the hotel states 3 PM, We left again and came back at 4:20 and finally received a room. I asked when our roll away would arrive and the lady totally ignored us and said that we had not requested one when I finally pushed the issue. I had a copy of the reservation with "roll away" stated on it. The room was bad, the breakfast was awful and the staff was totally rude. This hotel is not acceptable for anyone. I will never stay here again and will think twice about Sleep Inn anywhere.