Slept well and well-treated
I stayed for 6 days for a meeting. I used the concierge service (especially Bette), Aura restaurant (on site), and the gym/spa. Everyone treated me with kindness, and was helpful. I was also very pleased that I did not have to worry about tipping, as I was very busy every day during my stay. The bed and pillows were comfortable and conducive, and I had a lovely, albeit sideways, view of the harbor. The only black spot was a drunken wedding party on Saturday night out in the hall (and these folks weren't the young ones). I waited a bit, and when they didn't stop, I called the front desk. The problem was promptly addressed. Went back to sleep. I mention this, as it seems to me that judging by some older reviews, the hotel management took the complaints to heart, and have apparently remedied the situation. 
The reason why I am not giving 5 stars for sleep quality is the above. Location: easy to the airport, great shuttle to downtown (but doesn't run on weekends), although being close to the water and the airport, was farther from other attractions. It's an older hotel, so the rooms are a little small, although that does not bother me personally--the bathroom was more than large enough, and there was room enough for two nice stuffed chairs near the windows.