Great River Views, Nice Place
I should preface this by noting that we had a convention rate of about $149/night (before taxes) which made this a decent value. I may have evaluated it differently at $250/night…
Stayed here a week or two ago for a conference. No complaints. Service was consistently good. The room was very clean throughout and nicely equipped. Really nice bathroom with two sinks, and another door that could be closed with the toilet and both a (rain) shower and a nice tub. No issues with water temperature or pressure. The room also had a small frig., coffee maker, and sink, a comfy sitting chair, and a nice flatscreen tv, as well as a good desk (although they placed the electrical outlets at exactly the same level as the desktop, so you had to pull the heavy desk away from the wall a bit to use them). Beds had very nice linens, clean and crisp, and the mattresses were nicely firm. I think we may have received a free upgrade for our double queen room, because we had a great view (both day and night) of the river and central Chicago on an angled corner room that looked out at the river, Wacker Drive, and another street. We were on the 16th floor. Noise was not an issue.
There was a restaurant attached to the hotel, but I didn't use it. Also, take a minute to take the elevator to the top floor of the hotel. They have an event room up there that has windows all around for great views of Chicago and the lake. It was completely empty on the day I went up there, your own private observation room. Also, I didn't use or view the pool, but I did use the exercise area, which was very well equipped with several types of exercise machines for lifting and for cardio, as well as a variety of dumbbells. It was one of the better equipped exercise areas I have found in a hotel.
The hotel has a good location with lots of restaurants, music, Michigan Ave., etc. all within easy walking distance. There is a bakery just a few steps from the hotel which is nice in the morning. If you are coming into Union Station by train and enjoy walking, it is walkable to the hotel from there - about 20 minutes. I wouldn't do it with any bulky luggage, however.
At this price I would stay here again if I was looking for a little extra luxury.