Don't risk your trip on this hotel!!!
They gave our reserved room away so we had no place to stay when we arrived at 9 pm on May 9, 2012 for a 3-day stay in Washington DC! We were shocked! We made our reservation on southwest.com and no first night payment was required in advance. And nothing was said about a late arrival which we didn't consider 9 pm to be. AND THEN...we discovered after having sent us out with no place to stay, they had the nerve to charge us for May 9 on our credit card. These people are unethical and unsympathetic. If you don't want an unwelcome surprise, I suggest you book somewhere else. We will now have to contact Southwest.com and deal with them.