Staff and infrastructure are tired
This Crowne Plaza hotel saw better days, as staff and infrastructure seem to have aged. The hotel still provides all the comfort you expect from such a class of hotel. Staff is friendly, and likes to serve you when you ask and push for it. Otherwise, the hotel seems somewhat having lost its appeal, and enthusiasm of staff shows that.
The location is a bid remote from downtown, but depending what you pay for a stay, it might still be a good deal and solution.