Not worth the money!
The only thing good I can say about this hotel is that it is convenient to many of the attractions such as Time Square and Broadway shows and shopping on 5th Ave and Madison Ave. The hotel itself is undergoing renovation and it is loud and troublesome. Stayed there 3 nights and the elevator to the lobby was not working 2 out of the three nights. Had to use a back of house elevator and only one of the three elevators was working. No coffee in room and no restaurant in the hotel was very inconvenient. Room was very small. Could not use room safe. Called for service on the safe two days, waited over 2 hours for security on each occasion but they never showed. Wireless internet is available but at a charge of $15. a day. Computers are available in the lobby at a charge. When paying over $300 a night I would expect coffee in the room, free wifi and at the very least free computer access. Lobby is located on the second floor and it is very small and always very crowded for a hotel with 1200 rooms. Could not find any vending machines. Had to travel to another floor for ice, Others in our group stayed in other hotels at a much less expensive rates and had none of these issues. I will never stay here again.