PLEASE LISTEN TO THE WARNINGS FOR THE SAFETY OF YOUR FAMILY
I just want to start off by saying that we did have fun for the most part in the waterpark. We decided to get away for Labor Day weekend. Our two year old is sick and getting surgery in a day and we all needed a break and thought Fort Rapids was the place to go. Boy, were we wrong. I explained the need for a clean room over the phone after I saw the reviews on line. There was a note on the account and when we got there, the nice lady who checked us in ran up there to check the room. She assured us it was clean and everything woul be okay. The room was fun and a cute theme. I went into the restroom. It was a complete nightmare. There was hair in tub, dried gel on the counter and feces on the toilet seat. We promptly got dressed and went down to the pool area. It was perfect for my two and six year old. Older kids would not really enjoy it as there are only 3 slides for them. The lifeguards are not very attentive or helpful. Two of the big slides dump into the lazy river, so often, you will get people that are running through trying to get up, usually they are polite and just pass by. Then, a group of 4 kept pushing through everyone and came to us. We were so pushed up into another group and they could not pass. Instead of waiting, they kept pushing into us and laughing. It had turned into a terrible game of bumper boats and I was not enjoying it. They bumped my two year old's head so hard of the side of the river that she was crying and bit her lip. I asked them very politely to stop and they started screaming profanities. The lifeguards just asked them to keep it down. They called my family every name in the book and followed us around the park. Finally, I had enough and yelled back (not one of my finer moments in life). Needless to say, we checked out and went to the WONDERFUL AND CLEAN hotel across the street. To sum it up; terrible food, rude staff, DIRTY DIRTY outdated unkept hotel. Even outside was gross. The weeds are very over run and the fountain in the front was broken and full of dirty stagnant water. I know that there are people that love this place, but there are also people that have horror stories. I honestly do not know how this place passes any health code checks. Please save yourself some time and money and look else where.