desk clerk Dino was rude
I hardly ever write reviews, but I feel compelled to write this one. This is one of my favorite hotels and I am a member of the Marriott Rewards program, so my family and I stay at Marriott’s often. The location and breakfast are great for families at this location so when we bring our son and his friends we always stay here. We came on February 17th- 19th for the Auto show and our group consisted of 8 people. Because we stay here at this location at least twice a year I knew that they give out certain little coupons for restaurants, they get them as a compliment from restaurants to encourage you to spend your money there. Anyway my at check-in I asked Dino who checked me in for “A” coupon card to “Bubba Gump’s” Restaurant, not several but just one for our group and he proceeded to lie and give me a coupon to some where we would never go. I found it very offensive and rude. The next morning we asked the desk person for one he pulled out a stack of “Bubba Gump” coupons and gave us one. The second thing is we booked through AAA rate, and this is noted on my Marriott rewards membership that I am a member of AAA. At check-in he wanted to see my membership card and I was fine with that but I notice the other two rooms which I booked for the other people in our party was not asked for their cards, they thought that was pretty funny since they are not AAA member and not Marriott rewards members. Over all Dino was one of the rudest employee’s that I have encountered with any of my stays with any of Marriott’s hotel chains. I would expect his conduct from a Super 8 hotel not a Marriott. Very disappointed with Dino’s conduct. I will be posting this on yelp, Tripadvosry and Marriott’s site. 
Thank you.