Look out for Mohammed...!
We travelled as a party of 4 to New York for my 30th Birthday celebration, and stayed in the well recommended New Yorker Hotel. On arrival, we were greeted by Mohammed on the front desk, who could not have been more helpful. On finding out it was my birthday he went way out of his way to get us one of the best rooms and presented me with some special hotel chocolates as an added little treat! He really went above and beyond for us and he is a true credit to the Hotel. As is Benny, who spent a long time with us chatting, giving us traveller advice and recommending various spots for us to see that we would not have found on our own - and not forgetting Marco either, who was also very friendly and helpful.
The room itself was excellent, cleaned and tidied daily - the maids were also very polite and friendly when we saw them. The bed and pillows are worthy of a mention alone as they were so comfortable - a rare treat in hotels these days! 
I have "a thing" about bathrooms and this one didn't disappoint - a lovely hot and powerful shower and nice clean towels as required. 
The views from the room were great and despite being in such a prime location, the noise at night was minimal and didn't interrupt a good sleep. 
The neighbouring "Tick Tocks" diner which is twinned with the Hotel offered wonderful food at reasonable prices, again with lovely staff - Joseph was particularly chirpy even in the morning rush! The free piece of delicious NY Cheesecake I was given for my birthday was a lovely gesture. 
We really only used the Hotel as a 'base camp' while we explored NYC and prior to our arrival we were not concerned with it being anything more than that, but with such lovely staff, rooms, food, etc, etc, we were more than pleased with our choice. 
I should add that the location is great, as we found out when we stumbled upon Times Square on our first nights stroll 'down the block'! 
Overall we had a wonderful 4 night stay here and it is somewhere we would all highly recommend. If we ever come back to NYC, we will definitely be staying at the The New Yorker - and we hope that Mohammed is on shift! ;o)