Night Staff has a real attitude problem
I stayed several nights at this hotel, but unbenknownst to me, they lock the door at 2am. I came 10 minutes late, and tried both doors, assuming, of course, like most hotels, they'd be open. But they didn't, and after a couple attempts of trying both doors, a man finally appeared and grudgingly opened the door and had a massive chip an his shoulder and berated me for trying the doors too amny times. 
Like I said, I was at this hotel for several night, and I'm a paying CUSTOMER, and this guy treats me like a child. I called him from my room afterwards to complaina bout his attitude, and he said he was angry because I had "tried the door too many times." Huh? 
My advice: there are several hotels within a block of this hotel that do not have this policy of this attitude. Try them first.