first and LAST time ever staying here!
After reading more bad reviews about this hotel than good I booked it going against my gut feeling because it looked clean, pet friendly, and was a reasonable price. Needless to say I should have listened to my gut feeling! We were traveling with our two dogs and the morning of checkout we decided to go get breakfast at a local restaurant before actually checking out. We had left the "Do Not Disturb" sign on our door the entire trip but apparently that morning someone completely disregarded it. With about an hour till checkout time we returned our room to find one of our dogs shut in the bathroom!! (And yes the do not disturb sign was still hanging on the door) When we left the room the bathroom door was shut and the dog was loose in the room. My dog does not know how to open doors and close those on his own therefore someone entered our room without our permission! When we went to speak to a manager a very rude girl working at the front desk (with a nose piercing...how professional!) informed us there was no manager on site to speak to. She gave us a business card to the owner whom we called and apparently does not know how to return calls. After waiting four days and not receiving a return call from the owner we called the hotel back to try and speak with her. Another associate said she was not in and gave us her cell phone. My husband called her and she was more concerned on finding out which associate gave out her personal phone number than the issue that happened at her hotel. She told my husband she would look into this and call us back. Here we are two weeks later still no call!! The point of the matter is someone went against our wishes and entered a room with a DO NOT DISTURB sign on the door. Apparently not even the owner of the hotel has proper business skills to follow through with her word or to teach her employees that sign means don't go in the room. This is hotel is ran very poorly and by someone whom doesn’t seem qualified to running a hotel! We've stayed at several Microtels and always had a great expierence....this hotel makes a bad name for this company!