Disaster
We were stranded during Hurricane Sandy. While other hotels offered buffets, this hotel charged top dollar (over $400 a night and got more expensive as we became more trapped), had no food service at all before 6 pm and suspended all housekeeping (although empty rooms they could make money on we're cleaned). Absolutely disgusted. You make your name by how you treat people in a disaster. These guys failed miserably and exploited their guests. We finally decided to move to the Omni. For $50 LESS a night we got true 5 star and care. Avoid this place at all cost. They should be ashamed of themselves.