Bad deal dont book this hotel!!!
I booked the hotel for 4 nights to attend a confenece at the hotel and regretted doing it. They put me in a room right next to the elevator so I heard screaming kids and loud guests all night long, every night, in addition to the sound of the elevators rumbling. However, thats just the beginning. The first morning I had housekeeping barge in on my room at 7 am, Tregardless of the "Do not disturb" sign I had put on the door. The housekeeper proceeded to enter until she had reached my bed to hear me yelling and realized that I was still in there. The manager upon informing him of the issue denied that it happened, and then upon informing him I needed to change hotels, he offered to give a slight discount. The second night I came up to my room to find that the floor smelled strongly of Marijuana smoke and hotel security had to be called. These rooms were listed as non smoking and I am required to pass a monthly drug test as part of my employment with the government, so as such I was very concerned. That following morning there were no issues and upon returning to my room on the third night everything seemed fine, aside from being parked next to the elevators. However, the fourth night I found the smell of marijuana again and had to call hotel security to find the source and vanquish it as well as spend the night in a friends room on another floor due to the smell and smoke present on mine. I managed to go back to my room later on the following day to find the smell only faintly there and spent the last night in my room doing paperwork. But As if the preceeding issues had not been enough, On the morning I was set to check out I had my room entered again by hotel staff at around 8 am while I was still sleeping. This was regardless of the 2 "Do not disturb" signs that I had put on the door. One in the keycard slot and the other on the door handle. The hotel employee apparently opened my door to go inside to place my bill on the desk and I woke up to see him leaving. I would have thought that the staff would have had the courtesy to slip it underneath the door due to the signs but they didnt. Instead I was left wondering if any of my property had been stolen while I was asleep. Luckily nothing was. When I finally went to check out, the manager on duty denied that there were any of the aformentioned issues and claimed I was lying. I requested that she preform a lock interrogation to see who had entered my room and to check the calls placed from my phone top verify my calls for security. She then finally told me that she would have hotel staff check the lock records for my room and that I was to wait for them to get back to her. I spent 45 minutes waiting for the lock check and nothing happened. I then went to go pack up and leave. Upon checking out the manager was unavailable to speak with and I paid full rate for my room minus the 50 dollars they agreed to deduct from the first night at the beginning of the stay. As someone who works full time and had to request leave 6 months in advance to attend the conference. I will not be staying at this hotel again, but rather the LAX Hilton which was 50 dollars cheaper per night, regardless of any added convenience the Marriott offers.