Not a bad place for a short stay
Just spent one night here, but was pleasantly surprised. I was impressed by the courteous and efficient front desk staff, who referred me to the self-parking garage around the corner (when I had called a few days before, I was told that they only had valet service--not true), and gave me precise and clear directions to the Boston Opera House by subway. The room was slightly worn around the edges, but very clean. The bed was very comfortable; the pillows a little too "poofy" for me but there were a lot of them which was nice. It was also nice to have real mugs and glasses provided instead of plastic or styrofoam. The only complaint I have is that the heat was very noisy when it came on, and it came on quite regularly with a loud whoosh, which doesn't help when you're not used to sleeping away from home. Lots of food choices nearby: Starbucks, Au Bon Pain, pizza, bars, etc. We didn't walk too far since it was pouring rain, but it looked on a map as though it was a good place from which to get most anywhere in Boston, either by T or on foot. I had joined their Priority Club Rewards program and was told when I checked in that because of that I had a late checkout (2pm instead of noon), and received a courtesy call in my room from the management. So they get an A+ for customer service from me. I liked this place, and would definitely stay there again.