Great day staff, wretched night staff
Stayed here for three nights as the start of my elopement/honeymoon in the Southern California area at the start of November, we also had our best man staying here three nights. The staff on site during the day was great, friendly, attentive and helpful, unfortunately, from the afternoon on, a second crew takes over. The evening staff is terrible, the front desk staff and valet/bell boys are constantly chatting with each other, ignoring people entering and leaving the building and it's just disappointing to see as a Platinum Marriott Rewards member, as I've stayed in countless Marriott's and expect a certain level of professionalism from the staff. We were especially put off by the way the evening valets counted every tip we gave them in front of us and scoffed, laughed and made faces at each other if they felt it wasn't enough. $50 a night for valet parking is BEYOND outrageous, there's a parking garage RIGHT NEXT DOOR that costs HALF the price, FYI.