Amazing Wedding Experience!
This is the first trip advisor review I have written, I wanted to be sure to comment on my positive experience at The Ballantyne Hotel. 
My husband and I got married at The Ballantyne Hotel on Saturday, March 24, 2012. We chose to do everything at The Ballantyne Hotel that weekend i.e. Spa day, golf outing, Rehearsal dinner, Wedding Ceremony & Wedding Reception, to ease travel for our guests. Alli Hall and the team at The Ballantyne Hotel helped make my wedding day and weekend truly the most memorable days of my life. They took so much off of my plate and made me feel at ease with everything. The hotel staff made all of it such a fun and easy process. Our families were able to relax and lounge in the lobby area and meet relatives as they arrived at the hotel. Every single staff member was top notch beginning with the bellmen at the front doors, our families really loved the doorman from Spain (can’t remember his name offhand).
My husband and I checked into the hotel on Thursday so that we could unpack and get settled before guests started arriving the next day. If you’re getting married there, I would strongly suggest checking in a few days early.
In all fairness, I tend to be a tough critic of customer service and expect a high level of service from individuals and companies. With that said, Alli Hall and the team at The Ballantyne Hotel far surpassed any of my wildest expectations. I also had an amazing experience with so many other staff members at the hotel I came in contact with during the months leading up to the wedding day.
Kelly Randazzo was extremely knowledgeable, responsive and helpful to work with when we first looked at The Ballantyne Hotel and established the contract. I think she sold my mom and me during our first meeting when she gave us sugar cookies with my fiancé and my name written in icing on them.
Matt Smith was extremely accommodating and helpful handling special requests and reservations for our guest. 
I worked with Ashley Bullins to arrange a spa day the day before our wedding. She was very responsive and attentive throughout the whole process. The spa treatments were awesome! I would highly recommend Temna for the reflexology. It was the first time I had reflexology and I now swear by it. I think it helped me to relax all weekend, I think I’m due to schedule another visit with her soon.
Heather Tapper was extremely helpful, responsive and accommodating to work with on arranging our Rehearsal dinner at The Gallery restaurant.
I know I have surely forgotten to mention so many other staff members that were excellent to work with during our stay.
The food at our wedding was awesome. I have had so many guests comment, “This is the best food I have ever had at a wedding.” Many of our guests also commented that they were surprised at how well the beef was cooked for so many people being served at the same time. 
Alli Hall, our wedding coordinator, was more wonderful to work with than anyone I could ever have dreamt of. She was extremely thorough and detail oriented throughout the whole wedding planning process. Our families and friends loved her and could not say enough about her. She is passionate about her job and it really shows. She really cares about you and your family and making things perfect for you and your day. It is very refreshing to work with someone who loves what they do; it is so evident in how she treated us.
I went into the whole wedding planning process wanting a small destination wedding on an island. Because of so many circumstances, it wasn’t possible. Looking back now, I don’t think any destination or island could come close to doing all that Alli Hall and the team at The Ballantyne Hotel did for me, my husband and our families. 
I would strongly recommend choosing The Ballantyne Hotel for your wedding day or weekend. You won’t regret your experience or the memories you make there!