Hostile staff
During my stay, your staff was most unfriendly and rude. On Sunday, November 11, 2012, one of your desk employees called another guest a dog in Spanish. Fortunately, I "comprende" and understood this insult. How dare your employees insult a guest behind their back. On the previous night, I observed hotel staff being rude to another group of guests because of the way they were dressed. I guess tolerance and diversity have no place at Quality Inn. From this day forward, I will take my business where I will not be forced to witness bigotry,such as what your staff exhibited on multiple occasions, this weekend. 
Before all of this nonsense happened, a carload of Mexicans was loitering outside in the back parking lot playing loud music at around 1:00 AM Saturday morning. So much for paying for a room with the intention of getting some sleep.