Friendly staff and decent price
After reviewing many hotels at the Upper West side at the tripadvisor, we settled with this one. Milburn offered two twin beds for $199/night at its web site, a reasonable price for Manhattan (!, hotels here are just very expensive). We were happy with our choice. The staff were very friendly, the bell boy even walked a block to hail us a taxi and the reception staff talked to us for sometime about New York etc. The room is smaller than what we were used to but it has a refrigerator, a sink, a microwave and a safe. Wifi connection was good although it could be slow at time when too many people accessed it (I presumed). The temperature of the room can be set by a digital controller and we never felt the room to be too hot or too cold. As another reviewer has noted, however, the shower water temperature was finicky at time but we lived with it. The hotel is located in a very nice neighborhood with many great restaurants, markets and pharmacy. It is only a few blocks away from the Central park and 4 blocks to 72nd street/Broadway center (where you can take the subway, go to banks or visit Trader Joe's, my favorite market). Overall, an excellent hotel and I will stay here again if I visit New York again.