Great Location, one serious issue.
This was a great location for me, easy walk from Penn Station the Garment District and the Theater district. The room was roomy by NYC standards, refrigerator and microwave were very convenient for storing and eating leftovers. Room was clean but the carpets needed a serious cleaning and that was true throughout the hotel. The breakfast was the usual and mostly the service was nice but one of the days the staff was pretty much absent, trash was overflowing, food not replaced, tables not cleaned. WiFi was pretty weak but that may have been unique to our location on the 18th floor. My biggest complaint was the door lock. The first day I left the room I fortunately noticed that the door didn't click shut, found that the deadbolt was stuck and the door couldn't be closed without turning the door handle from the inside. I happened to see a maintenance person in the elevator and mentioned it to him. He immediately understood the problem and said that it was an easy problem to fix by changing out the lock. I believe that he had seen this problem before. He recommended that I report it to the front desk. When I did, I was told that they knew about it, all I had to do was turn the handle on the inside and it would close, Duh? I did that but that's not how door locks are supposed to work. He then tried to tell me that that's how the doors in all hotel worked. What? I've been in a lot of hotels and this lock was broken. I told the clerk that that was not acceptable and I expected it to be fixed. It was never fixed while I was there.