Pleasant, charming and comfortable stay, great location in Boston.
I recently stayed at The Fairmont Copley Plaza for a conference and while I initially heard the hotel was undergoing some renovations, it looks as if they are in the very final stages. The hotel is charming, something that you don't always get today with many of the cookie-cutter chain hotels. This is a historic building, originally opened in 1912. However, the recent renovations have restored the building and brought the interior to more modern standards. The room was luxurious with a very comfortable bed, new furnishings, fixtures, carpeting and a large flat screen and a solid, functional work desk. The bathroom is beautifully done in marble with a wonderful rainfall shower head (amazing, going to buy one for home!) The high end soaps and shampoo provided were such a surprise. They smelled amazing. I wish the hotel shop sold these or that they could be obtainable from the retailer, but it looks like they're specifically made for the hotel only. The restaurant and room service both delivered excellent quality and well prepared food. Room service was served punctually and temperature appropriate. Nothing left to desire as far as food in my opinion, but food is very different for everyone, of course. The renovation has definitely transformed this hotel although I did notice some areas like doors and door frames, for example, that were a little rough around the edges. It looked like the work was done, but some of the finishes just looked a little odd, as if they were not a part of the renovation plan or just done with poor craftsmanship or as a result of cost cutting. I found it odd that not everything would be completely finished after a renovation of this scale. Also, speaking of doors, they are loud, and noise from hallway traffic and conversations and door slamming at night was a little annoying while trying to relax. This certainly isn't an issue unique to this hotel but maybe the doors could have been constructed differently so they do not have to be slammed. Nonetheless, this is an excellent grand hotel with friendly and attentive staff and I would not hesitate to return if in Boston for business or pleasure. Oh, and be sure to spend a little time with Catie Copley. I've never stayed in a hotel with a resident canine, so this was unique and special!