Give it a miss
We stayed at the Plaza from the 3rd to the 5th of Dec 12. This hotel is centrally located, just off Times Square which was a great location. However i stayed here with my husband and two friends, in fact it was our honeymoon. I was totally unimpressed with the staff who were unfriendly and disinterested. We arrived at 1.30 pm and were disappointed that we were unable to check in until 4pm, which after a long flight was more than irritating. The hotel is undergoing renovation however despite our room being one of the renovated rooms it was small and uninviting to be in. In fact i actually could not open my suitcase fully as there was no room to do this. The foyer opened on to the street and it was chaos most days as people were trying to check in and not sure where to go and trying to leave baggage. I wouldnt stay there again and couldnt recommend this hotel to others. I have stayed in major cities and have never had such a poor service from staff i often wonder where the management are?? do they realise ?? or worse perhaps they dont care?? maybe they are relying on people wanting a reasonabley priced hotel and booking with them rather on visitors returning again, which is the real shame.