sucks
My girls and I stayed at this property because it was close to our Memphis in May attraction. That and the fact that it had an in room safe were the only nice things for us here. Fold out bed...could not sleep on. Bumped my head on metal even trying to lay down. 'Queen' who checked us in acted pissed off because we were there and barked at me when I asked if AT 2 PM there were any rooms with a balcony. 'WE'RE SOLD OUT AND YOU SHOULD HAVE RESERVED THAT ROOM IF YOU WANTED THAT" .... Called down in the evening asking for extra wash clothes and was told the guy was the only one there and couldn't bring those for a while???? A sold out night and one person on duty?? GIVE ME A BREAK! The morning of checkout.....receipt under my door....0 balance because it had been charged to my CC on file....for $15.00 more per room night than what I had booked. Thinking that included parking....NO, went to front desk to give key cards back and was told they would be charging additionally for parking on my CC!!! Had not charged enough????WHAT? WILL NOT STAY HERE AGAIN and wouldn't recommend it to anyone else. I've been in the hospitality business most of my adult life. I would fire half of the staff I met at this property!!