Great Room and Great Staff!
I had a business trip to Chicago last month. There were a few choices of hotels to choose for my stay in the Windy City. I was sure glad that I picked the Hyatt Regency. 
The check-in was a little hectic, but it was not too long of a wait as I was going through the gold passport line. Ashley was at the reception desk and handling my check-in. She was very nice and courteous to say the least. Upon knowing that this is my first visit at the Hyatt Regency, Ashley gave me a great room with a river view. 
Even though, my stay in Chicago was short, I had a very nice stay at the Hyatt. The accommodation and the staff were very memorable. I'll definitely be back.