Horrible
I have been visiting this city for over 25 years. Someone had told me about this hotel and it's great location so I thought I would give it a try. BIG MISTAKE
Yes, the location was fab but that is where it ended.
Reception and lobby was so dark, day and night and the reception staff (all except the man that checked us in on arrival at about midnight) we rude, unhelpful and disinterested.
Our room has to have been the noisiest room I have ever stayed in. The air conditioning unit was very old and noisy. There was a huge old television on what looked like a pole dancing stand that took up a significant amount of the room. There was a huge mirror which was free standing on the floor but held crudely against the wall (to prevent it falling) by a picture hook and tatty piece of string. There was a fridge resting on a plinth and when the fridge door was opened you had to hold the fridge to prevent it falling off.
The bed was the tiniest we had ever had in NYC or indeed America.
The bathroom looked on first sight quite nice until we realised that you had to step into the tub from quite a height which left you unbalanced and quite dangerous. There was no handrail to prevent you from falling. Now, luckily we are fairly youngish people but for anyone that has any sort of balance problem there is a good chance that this would be hazardous.
Hairdryer was broken.
Only two lifts to service the whole hotel so it could take a while to get up and down to your 
I will definitely stick to other hotels in the future to enjoy a comfortable stay while visiting this fantastic city...