Service Issues
I'm not sure about the commitment to service at this hotel. When I checked in, there were 3 people behind the desk talking. I had to wait until one of them, looking annoyed turned to help me. She put me in what has to be the worst room in the hotel, tiny and dark and a little worn. I have never before done this, but I called down and asked if another room was available. The reply was that no, the other rooms were smaller (I can't imagine that to be true - the bed would be touching the door!). My coworker showed up 2 hours later and was given a huge room with a seating area - at the same rate. She had two double beds and I had a king. I later saw on a Foursquare tip that if you ask for two double beds, you will get this larger room. Wish they would have offered that as an option when I called down to change rooms! I was just glad I was on a conference room block rate and not paying rack rate...
The hotel is in a convenient location though. So if you can get a good room, and not pay full price, it is worth it.