Not Marriott Style
There are few chains of hotels that produce reliable service and accommodations; however, I was really surprised that this property failed to live up to the standards of Marriott. This is a five story hotel located near the Wharf. The Wharf, Pier 39, Giradelli Square, the Marina was within walking distance. The room that I had was standard w/King size bed. The bottom sheet was awful like it was worn and thin. The pillows were stale and smelled of drool. Housekeeping did trade them out for newer ones, but one of the replacements were just as bad. No guest should endure that inconvenience. I ordered a snack via room service. The cocktail shrimp were over cooked and two of the shrimp were not properly de-veined. The concierge was very accommodating and I was allowed to check out late. But I really didn't get a good night sleep with those cheesy sheets. At $300+ a night, better off staying at a JW Marriott property, or better yet, the Sheraton which is closer to the Wharf, better location, and most likely better bedding. I enjoyed San Fran and all its tourist traps, but was really disappointed with this particular Marriott property.