Needs Good Deep Cleaning
I stayed at the Hard Rock San Diego April 1-4 for a convention. The hotel lobby is beautiful and modern - seemed clean and check in was great. I was staying on the 8th floor - got off the elevator and immediately could smell vomit. Also on the way to my room I passed a utility room and when I passed this room there was a sewer odor / stench. That same odor / stench came from the bathroom in my hotel room. There must be a sewer or water issue. That sewer stench and vomit smell were there through my entire stay. The carpets in the hallway and in my room needed a good deep clean. Hotel is starting to show some wear and tear and smell. I work at a casino and there are cleaners for the vomit smell and how hard is it to deep clean the carpets??? I paid $499 per night for a standard double queen room and was disappointed about the cleanliness of this place. Also my mini bar was never restocked throughout my stay.