Love Country Inns, but this was a dissapointment
Every summer we have stayed at various Country Inn and Suites as a family of four. We love the private 1 bedroom suites so my husband and I can watch tv and relax after our girls go to bed. We usually love the great breakfast and the value for what you get. I never expect a 5 star hotel experience knowing the price we pay, but it is always simple quality and friendly service. In a recent two night stay in late June at this Country Inn in North Columbus, I was severly dissapointed with many aspects of our stay. I will never let something like this ruin our vacation (as we did have a blast at the zoo and COSI center) so I will try to leave a review minus any drama you may have read in other reports on TA.
Check In: Slow service, but very friendly. My girls were sad to see none of the usual chocolate chip cookies available as they are usually. There was never a point in our stay where the famous cookies did appear. Our reservation and assignment were as I had requested. We were in room 315, next to the elevator.
Room: While the layout of the room was as expected, but the condition of the room was dissapointing. While clean and smelling fine for the most part, the carpet was stained badly throughout, the furniture looked like a group of preschoolers had been allowed to run rampant on it, and the appliances were so outdated it was laughable. The main bed was made up nicely, but the mattress sunk horribly to the center. There were plenty of pillows in the room which I appreciated. The sofa bed which my 45 pound 6 year old and 24 pound 2 year old slept on was awful. I sat on the edge one morning and nearly sank to the ground. My 6 year old complained both nights about how uncomfortable it was. There was no cushion left and you could feel every spring and bar. The carpet, tile, tub and backsplash areas were cracking, stained, and looked gross even though they were 'clean'. The water pressure and temperature was fine and I like having the curved shower bar.
Room Noise: The worst part about the room was the lack of sound barrier from room to room and to the hallway. On our second night a group came in to occupy the room right next door at 12am. They were quite loud in the hallway as they settled in but I figured all would quiet down soon. At 1:30 I called the front desk to report that the noise from the next door room was quite loud to the point I could make out entire phone conversations they were having. The noise continued until 3:30am. I do not think my neighbors were being overly loud (they were using loud voices as if they were trying to talk over each other) but I could hear their voices and make out words as clear as day. It was so clear, my husband kept thinking I had turned the tv on. I do not blame my neighbors, because I think it was the lack of insulation and sound board in the walls. There is no other explanation for the clarity in which I heard my neighbors all through the night. 
Breakfast: This was the worst breakfast I have ever had at a hotel. First, they only had one waffle iron and so to get our family of four each a waffle it took nearly 15 minutes (3 min per waffle plus change out). Then you add on all the other families and people waiting to feed their families and it was a nightmare backup especially if you were trying to get on the road. The first morning was especially busy, so I opted to eat something else. 2 out of the 4 cereals were empty, the oatmeal was so goopy and nasty I could barely choke it down. There was no cream or sugar for the coffee and when we asked the lady at the front desk for more she rolled her eyes and huffed as if we were inconviencing her day. It appeared she was having to help out the breakfast attendant that morning and carried herself as if she were above such a position. She never smiled or greeted anyone as they came in and just huffed her way through filling different stations. During this time I noticed numerous people at the front desk waiting for her to reappear, and she would stomp like a teenager to figure out what they wanted. I was very careful to not get in her way th at morning! The worst of the breakfast was the eggs. Most Country inns have served some sort of hard boiled egg as a choice. These were the worst fake eggs I have ever seen or tasted. The first morning were a fake fried egg that looked and tasted like the fake eggs you see in a child's kitchen play set. The second morning they were fake scrambled eggs that were literally floating in water. The breakfast attendant was much more attentive the second day to keeping things filled. 
Pool: The pool area in this hotel is a lawsuit waiting to happen. While the pool itself was at a 'fair' standard with regards to condition and the water was a little too chilly, the problem I saw was the tile floor surrounding the area. The tile was of course slippery as it usually is, but they had designed the area with a bathroom off the entry steps. The walkway to the bathroom was an incredible inclined pitch. At four months pregnant and trying to help my two year old to the restroom, I was genuinely fearful that I was going to fall and slip on such a slipperly slope. There was nothing to hang onto to get in and out of the bathroom either. 
Our family loved Columbus. We will probably go back to enjoy some of the cities great ammenities, but we we will stay far away from this country inn and I would suggest you do the same!