Shocking
We just returned from a two night stay. What a disappointment for what I have always considered a top notch hotel chain. The first room I was given had an oil type space heater because the room unit didn't work. When I called the front desk I was lied to an told "we are between seasons and the room heating units aren't working". I informed her that this was not acceptable and she moved me to a room with heat. Guess that room was unaware that it was between seasons. Oh and others people that was with us.....well they too had the oil type heaters but remained in the room they were given. I just wonder what the fire marshall would think about these oil heaters??? There is no restaurant but they do have a Starbucks.