My wallet was taken while my purse was left with hotel for safe keeping
We arrived prior to check-in time and we did not want to leave our luggage blocks away in our car at the valet parking location. The hotel gave us the option of storing our bags in a "secure room". We were going to walk to Pike's Market and I didn't feel comfortable taking my purse. The hotel assured me that it would be ok to leave my purse there and that the room would be locked and our items would be safe. When we returned from our day to check-in, we discovered that my wallet was missing. One can only assume that if my purse was locked in a "secure room" this whole time, that it was someone on the hotel staff. The hotel has assumed no responsibility for this and has done nothing but brush me off and make me feel as if I'm the one who did wrong. They have had many opportunities to make this right but have not. They did not even comp our stay. We lost over $2,400 in all this mess. I will never stay at another Hilton hotel again.