This hotel was $350 per night!
If I'd paid $200 per night for downtown Manhattan I wouldn't have any valid complaints. But at this price I expected a lot more. I was there for 7 nights in a king bed room on the 19th floor. 
I'll write a few positive comments first. The king bed was very comfy and the hotel was quiet. The room was spacious. All of the staff were friendly and helpful. The location is perfect. 
The bathroom is tiny. The shower wouldn't drain and after the first night my bath mat disappeared and never returned. Like most people I don't travel with a hair dryer and theirs was miserable. No power. There were no bath robes (a pet peeve when a hotel is expensive). There is no refrigerator. The alarm clock was from 1980 and made a horrible high pitched sound. I probably woke up the whole floor. 
The temperature in the hotel is very strange. The conference rooms and ball rooms were freezing. My phone even turned cold. The hallways to the rooms were also freezing but I was able to adjust the temp in my room to make it comfortable. 
The taxi line and it's management was our worst experience. We would wait 1/2 hour to 45 minutes with 10 people in line. The doormen loose interest in getting taxis and start chatting. We ended up walking around the block to catch a cab since it was so much quicker. 
I could say a lot more but basically I would tell all of my friends not to stay there and I won't ever stay there again.