There is a line at check in and staff is rushing to leave
I arrived at the hotel at about 11pm and there were two staff members talking on the phone ( I think with a customer ) and chatting amongst themselves. But rushed out the door when they noticed their shift was over. It took approximately 1/2 hour for the person at the desk to check me in. Seems like the desk should have had another person to help out or the other two employees should have stayed until all the people at the desk were checked into the hotel. And for God's sake please get more lighting in the rooms.