Horrible Experience
We reached this destination a little later then expected. We had a 16 hour drive to see my husband graduate basic training. When we got there we quickly needed a room and then leave for the base, well nothing was quick at all! I had to talk to a very, very rude individual on a phone hanging by the front door and it took 25 mins just to get my key. Once we got to the room extremely exhausted it was decent. It wasn't very clean at all, especially the bathroom. The bathroom was gross! later that night I went to renew my key and pay for the stay. The lady at the front desk was nice and quickly got us more towels and i asked her if i could check out first thing in the morning because we had to leave Texas right after the rest of his graduation. She said that I could. Monday - Friday they are supposed to open the office at 7 a.m and close at 8 p.m. and after wating 30 mins past 7 I gave up on trying to turn in my key. Nobody answered the office phone and I grabbed the phone by the door again, still no help at all!! You can barely hear on the phone in the first place and they were not helpful at all. i got tired of waiting and just left. I was very irritated!! Especially when we had to rush to see him graduate.