Do Not Waste Your Money On This Place!
Once my husband and I arrived, we received room keys for a room that did not open. We thought we had to put some muscle into opening the door, but after trying a couple times, it did not budge. We went back downstairs, asked if the room was occupied, and the woman that gave us the keys at the front desk didn't look surprised, just upset...as if it had happened before.
The next room keys given to us opened the door to a dirty, cramped, cheaply carpeted room with no working A/C. We asked why the A/C was not cooling the room (was blowing lukewarm air), and they informed us that the season for A/C use was over. Meanwhile, they brought up a dirty small fan that appeared to be broken. We did not try using the fan. Instead, we opened the window as far as it would go. I'm sure it opened only a crack for safety purposes, but that was our only ventilation in the room.
We left the privacy door tag on the door, and when we got back, we had noticed that someone had dropped off the complimetary wine and chocolates inside our room. The fact that someone came into our room without permission and then provided cheap Trader Joes's wine and seemingly cheap chocolates along with it was offensive.
The pillows were disgusting, the bathroom was cramped, and everything feels old. I am not sure what "upgrades" they have done to the place. Also, the carpeting on the ground was stained in spots, and I could feel concrete flooring by the front door. The carpeting did not feel secure, as if I could pull it up easily.
The only reason I gave it a 1 star was for location.
This place sure makes you want to stay out of the room all day.
We thought we were getting a good deal through Groupon, but we actually got less than what we paid for. Very disappointing.