Disappointed
The hotel is situated in a good location with lots of shops, cafes and restaurants nearby but the hotel itself is a letdown. I was originally shown to room 1025 which was small and grubby and is reached by using the silver ? lift doors. The air conditioning unit rattled loudly and the bathroom was a disgrace. It was so narrow you had to be careful turning round but the worst was its condition, there were tiles missing plus the ones left had cracks in them and the wallpaper was coming away from the walls and had been patched up by using a different wall paper in places. After complaining I was eventually moved to room 51 in the East wing which very different, clean and comfortable although the dressing table stool seat was stained and the window blinds wouldn't work. The cafe used for serving breakfast in unsuitable, it is too small that long queues form in the morning and the staff are overworked so they are brusque and the food is only lukewarm. If you stay at this hotel insist on a room in the East wing or one accessed using the lift with the Gold doors.as the ones accessed using the silver lift doors are the oldest and grubbiest.