Extremely disappointed
Having stayed at many historic hotels over the years, this establishment falls extremely short of it's ratings and reviews. We had reserved a larger room with a rollaway bed for our daughter, the room was so small that we had to move furniture into the hallway to accommodate her bed. The rollaway bed they brought in was one of the worst camp cots I've ever seen.
The hotel was extremely run down with torn wall paper throughout, holes in the walls, and doors that the hinges had pulled away from the frame so much so that the doors would not shut. The public space was okay but beyond that this building needs serious work. Window frames haven't been painted in 30 years with frames, screens and panes busted. The building was never a hotel and the best western is trying to make you think it's an old restored Inn - it is anything but that.
The two woman at the front desk cared less about our disappointment and the overall lack of service. We requested an extra blanket but were told that they had no extras and frankly appeared to care less. Overall this place was extremely disappointing and definitely not worth staying at. When I asked the woman at the front desk about the condition of our room all she could say was the Inn was historic and you should expect things like that with a historic Inn. Sorry to say but having stayed at many historic Inns and being a member of Historic Hotels of America this place is horrendous......