Not near 4 star
The 'beach' they talk about is NOT a beach- it's a dirty sand front of a man-made bay. Do not get in the water. The house keeping never refilled our built-in shampoo dispensers until the fifth day when I jumped out of the shower & called the front desk to ask them to give shampoo. It's quite a task to refill those bottles- the maintenance guy came with tools to change the apparatus & load our bottles up, so I guess that's why house keeping never does it. The lobster bisque at Baleen made me very ill. I did report these 2 issues to the front desk upon check out & they credited us $50 for house keeping trouble, and $50 for the lobster bisque episode. The bay-side bungalow left a lot to be desired- not worth the upgrade charges. The $17/night mandatory resort fee got us nothing but holes in our wallets- we never used the fitness facility, or sports courts but you must pay for them. There is no beverage service at the 'adult' pool, so you have to go to the main pool with all the kids to get any food/beverage service. There are only 2 restaurants onsite & nothing in walking distance, so unless you cab or drive somewhere, you better like the resort food- and prices. The room service was the same menu as Barefoot bar & grill, but pricier. The staff was friendly, but overall I expected the experience to be better. The ducks were cool to watch (but we have them in TX), the prices on wine were good in Baleen & the staff was friendly. But that's it. I would not stay here again- too many other great places to stay in San Diego area.