Shabby and Sad
I will start by saying as a result of my experience at this hotel yesterday, our entire bill was comped by the manager. The staff was extremely plesant and the room was (mostly) clean and you can't beat the location if you are attending an event at the TD Garden. But it goes downhill from there.
We were upgraded at our arrival to a double suite on the 4th floor and aside fron a strong perfum-y smell in the lobby, the hotel seemed fine if small. One of the elevators was broken, so we had to ride a very small one up to our room that made some interesting noises and jolts along the way. 
Our room was very sad when we finally got to it. The walls were covered in dings, scrapes and holes and the paint was a mess. The ceiling had two pieces of tape above one of the beds and there were long hairs caught in the tape. GROSS! One of the beds almost tipped over when my husband sat on the side of it. He had to mess with the matress and frame before I was ok with my kids sleeping in it. The carpet had holes in it with long strings of frayed carpet dangling off it. The handles on the bedside table were bent in odd directions and all the furniture looked like they were amateur projects made of cheap particle board and painted black. The pillows were very lumpy, too. When we got back to the hotel after the concert at 11 pm, the only working elevator was out of order and we had to climb 4 flights of stairs. Not fun, especially when you are carrying a sleeping kid! Trying to sleep that night was difficult as there was a drumming circle outside the Garden until after midnight and apparently there are a ton of fires in Boston, too, since it felt like a fire truck went by every hour. Finally, the cable was on the fritz - pixelated, double images and freezing.
The only reasons why we stayed there was the bathroom was clean and the beds had fresh linnens on it. There was no visible dust or dirt and aside from the odd tape on the ceiling, the room was clean, just shabby and rather pathetic. 
Overall, I would not recommend this hotel except as a last resort or if you are attending an event at the Garden and need someplace close by. We did not dare eat the complimentary breakfast in the morning as were were so unimpressed with the overall experience. Also, there seems to be a lot of remodeling/construction going on with plastic draping the halls. We were not too close to the construction, but definitely heard it when we were waiting for the elevator.