Disappointing
I recently stayed at the Roger Smith because I read some good reviews about it. And the price seemed reasonable for NYC. I almost left after 5 minutes. No food. No bottled water. Room clock not on time. Lamp was one of those bed lamps that shed so little light it was useless for reading. Street noise (to be expected in NYC). Coffee maker not working properly. Decaffeinated coffee available in room. No coffee with caffeine. Finally the hotel came up with one miniature little coffee to brew. ONE in the entire hotel, they told me. Finally someone did uncover two more coffees with caffeine. Lots of conditioners in the bathroom, but no shampoo. Lots of sewing kits provided (I did not need to sew) but no essentials, except that there was a toothbrush. Nice touch. The only good thing about this hotel was the art project going on downstairs--very interesting. But you don't have to stay in the hotel to watch the artists at work. I was not happy with this hotel, and would prefer a hotel with food and water, a lamp, and reliable caffeine. Good points--comfortable bed, and TV worked just fine, but that's about it.