Horrible Experience
The stay at your hotel was extremely disappointing. I have stayed at plenty five star five diamond hotels to know exactly what should be expected from a luxurious hotel. Courtyard by Marriott as well as the Westin provide better service and hospitality. 
Upon arrival check in was smooth and painless with both the valet and the front desk clerk being efficient and friendly. Once I entered the room I came to realize that I was possibly in for some disappointment. Online the room seemed much larger and the thought of a terrace was nice. I opened the curtains to find an empty slate of concrete and a fence. There was no furniture and it seemed like it was a dog run instead of a hotel terrace. I was also shocked to only find a fridge but no mini bar. 
The next day I had ordered breakfast between 9:30-9:45 am. I was meeting with family at 10:15 so I had to be out the door. So 10:00 am came around and I had to cancel the room service which consisted of pastries, juice and coffee. I called the front desk and made them aware of the situation, they stated it would not be billed to my room and they would cancel the order. Once I checked out I noticed that there was a room service charge of $37.38. Saturday morning I departed the room at 10:30 am and when I came back at 2:00 pm housekeeping had not been by so I had to call them to make sure they made the room. 
I arrived Saturday evening at 9:00 pm to find that housekeeping had not left any soap or shampoo, and this wasn't the first time. The valet driver was also extremely rude and just stared at me as I pulled up. On your website it also listed that bath products were provided by L’Occitane which also turned out to be false and misleading.
Needless to say I do not plan on staying here again due to all the disappointments. I will be posting this message to all the hotel and online review sites so that other guests aren't disappointed like I was. I could have paid much less and gotten better service elsewhere.