Location great but contracts an issue.
First visit to NY and we couldn't have been more central. Our first room was extremely small but fine as we were out most of the time. The staff were great when our tv wouldn't work and we were upgraded on the second day to a slightly bigger room. Location was superb.
One thing to be warned about - we booked a package holiday including airport transfers, trips etc. The transfer package stated that we were to ask the concierge to book our tranport back to the airport. Staff refused to do this as they apparently have a contract with one company. This is certainly not as indicated on our booking. We were clear that we were not happy with this at reception, as did another family also with prebooked transfers. Given the policy of sticking with contracts, not sure I would book there again as this may affect what we have paid for in the UK.