For A Westin....very poor showing
The service is deplorable here, the front desk is constantly understaffed which invariably leads to a long time to check in or out. If you are an SPG Platinum member, the sign indicating the checkin line for you is useless, you still have to wait in the general line. The rooms always have something broken, this last stay (and I have stayed many times at this westin) the airconditioner sounded like a flushing toilet all night and the internet in the room did not work. 
The workout room while it has new equipment seems to be very poorly ventilated and there water seems to be at a premium. The last stay there was a person sleeping on the couch right outside the gym, not sure if it was a derelict or a late night partier, but somehow security did not notice this, which is concerning because a lot of woman seem to use the workout room early in the morning.
The parking is a crab shoot because if there is an event at the hotel or around you apparently have to pay to get in the parking lot and then again pay at the hotel for the overnight stay.
The resturant seems to always be short on food at the (expensive) breakfast buffett.
There seems to be an endless list of small irritating problems at this hotel. If you are a frequent SPG traveler, avoid this place.