Ideal situation and good hotel
Fast check-in even if we were 30 minutes early (we arrived at 2:30 and our room was ready).
Pros : Our bedroom was big (in a corner), king size bed with comfy mattress and pillows, flat screen TV.
The bedroom was a normal size and clean (at least when we arrived...).
The location is just perfect. Just 2 blocks from the Magnificient Mile (Michigan Avenue).
Cons : our room was noisy (14th floor), we heard the cars and sirens outside and we were also disturbed by the noise of other people on our floor who spoke loudly and slammed their bedrooms doors.
We stayed two nights at this hotel and the second day our bathroom hasn't been cleaned and our towels haven't been replaced...We asked a woman at the front desk and someone brought us clean towels in less than 5 minutes.
We didn't try the pool or the gym so I can't comment about it.
The valet parking is very expensive (49 $/night) and the self parking is easy but not so much cheaper (but it's the same problem everywhere in downtown Chicago!).
Overall I think this is a pretty good hotel if you can have a good deal online.