Verbally abused
My husband and I staying here as a last stop on our honeymoon and wish we had chosen somewhere not so impersonal. We have spent the past few weeks travelling America and have stayed in some fantastic places that really valued their guests. This hotel Is fine if you need just a room to sleep and have to be up early to leave, otherwise forget it. There are no personal touches to this hotel, it is just a 'bedroom factory' , service is terrible, plus the protestors!!!!! They are led by one very sad man who shouts abuse at guests as they exit the hotel, using a loud speaker so all of Union Square can hear, obviously great fun for him but not for guests. Do not bother to complain as the rest of the staff in their breaks join in the protest, they just shrug their shoulders and are not helpful in anyway so not only do you get the v noisy outside protest but also inside with their very poor service and rudeness to guests, but why protest over such a rubbish hotel? It's hilarious, the whole thing is a joke, I'm all for free speech but to bully lone females shows that the old man and his sheep have lost the true meaning of free speech. Stay here for the location oh and the free show given by these sad, bullying protestors but there are better hotels further out of town who employ staff who care about their job and their guests. If, like us unfortunately, your travel agent tries to tell you that the protestors are not noisy etc don't listen to them, they are and then like us you'll be stuck with staff that enjoy making their guests lives a misery. Normal people take pride in the work they do but here the staff who protest seem to enjoy being mean to guests who dare to complain, but they have been protesting for 2 years now and it hasn't worked so just get over it and get on with enjoying life instead of taking pleasure out of abusing and bullying guests.