Worst hotel I ever stayed at!!!!
I stayed here for a week at the end of Februay and I can honestly say it completely ruined New York for me. With the exception of 1 person at the concierge desk the staff are the rudest and most un-interested I have ever come across. On checking in The person at the desk didn't even raise her head to look at me. There was "renovations to the exterior" going on all week that consisted of a cango hammer going constantly from 8:30 to 5. So if ya fancied sleeping in or spending anytime in the room. you could forget about it. I complained and was told they would refund 1 night to my card in 10 working days. This never happend! I e-mail asking about it all the time but all I get are excuses about how it's not actually their fault. The rooms themselves are old and poorly kept with clear evidence of damp. Overall I wouldn't put my dog in this hotel, nor would I treat him like the way they treat people!! Stay anywhere else!!