Excellent Service
I have been staying at the Seaport Hotel every year for the past 5 years and have been very satisfied. The proximity to the Boston Convention Center makes it an ideal place to stay for tradeshows and meetings. The hotel is very classy and well maintained. The rooms are very comfortable and clean. The bar in the lobby is very lively at night, but in a pleasant way. There are many excellent restaurants within walking distance, so I cannot comment on the restaurants at the Seaport. What sets this hotel apart from many others in the area is the outstanding customer service. The bellman, Amir, greeted me with a very polite "welcome back" as he opened my car door. He was kind enough to reunite me with a jacket I had left behind in the lobby while checking in. He also offered to store all of my bags in my car at checkout as I had a full day of meetings to attend. The service didn't end there. Every single staff member I met with was very pleasant and accommodating. There is no tipping at the Seaport so these folks are not over the top with service just to earn a tip. Very refreshing. I would highly recommend this hotel.