Overcharged for a smelly room
I booked this room through Priceline and received a confirmation that I had reserved a non smoking room for a total cost of $123.18. When I arrived I was given a room on the smoking floor. I argued with the desk clerk as politely as possible that I should have a no smoking room. I suggested that I should receives some discount for this inconvenience, but she would not agree. The room reeked of smoke so much so that I could not wear my pajamas once I returned home because they, too, stunk from the smoke. We did check in with 2 additional adults which I informed the desk clerk of at checkin and agreed to pay the $5.00 extra per adult per night. This should have made my total bill $143.18 for two nights; however, my credit card was charged $140.12 and I had to pay an additional $20.00 in cash upon checkout. I believe I was taken advantage of and want to know if I can have some of my money refunded.