Meh.
I picked this hotel based on the hotel's exceptional service reviews and personalized attention. Maybe my expectations for warm, friendly faces and personalized treatment were too high as a result. I thought the hotel and its service were very average. 
I reserved a Riverview Mediterranean suite for an anniversary weekend. In making the reservation, I informed the hotel it was our anniversary. The room was just as pictured. The bed was comfortable and the view was lovely. Overall, the bathroom was on the small side (in spite of a deeeeep jacuzzi tub) and the shower was painfully small (think elbows touching the walls when you shampoo your hair). I'm a small person and wondered how even a modestly overweight person could enter through the narrow shower door, let alone function in there. 
There is no coffee maker in the room. Instead, they pretend to make up for it by offering free coffee/tea in the hotel lobby from 6-9 a.m. Well, maybe I don't want to get dressed to go to the lobby for coffee. Maybe I want to have it in my room. Naked. Maybe I want it at 11:00 a.m. This was an anniversary trip, after all. 
There was also no "Privacy" or "Do Not Disturb" mechanism/sign for the room door. In the evening a housekeeper offering turn down service walked in on us during, ahem, private time, because she didnt hear us shouting from the bedroom (the door is furthest from the bedroom in the suite) to please go away. The morning of our scheduled checkout, the mini-bar staff knocked on our door at 8:00 a.m. to replenish the mini-bar. Was that really necessary? Can't they re-stock it after I check out? 
The hotel did little to make us feel welcome. The reception desk seemed indifferent about us, and no one let us know about the hotel's daily wine happy hour in the lobby. We had to ask. And when we did, they made us feel a little cheap about it, like we only cared about free stuff. I thought about asking for restaurant suggestions, but they honestly seemed so put off by our presence, I took my chances on my own. 
In short, the room was nice. The view was great. The location is central. For what it is worth, the only acknowledgement of our anniversary was a bottle of champagne left in the room. Too bad no one asked, because we don't drink champagne.