Wonderful hotel in a great location
I recently stayed two nights here to attending a wedding which was also being held at the hotel.
Staff: The front desk was always helpful and pleasant to deal with. One night the television would turn on but not get a channel and the front desk sent up engineering within 5 minutes. 
Location: Great NYC location. We drove in and parked at a garage very close to the hotel, but Penn Station is also within walking distance of the hotel. The hotel is within walking distance to the Empire State Building and near plenty of other cool bars, restaurants, and shops. We were able to walk everywhere and didn't bother using a car/subway because everything we needed or wanted to do was right around us.
Room: Comfortable, plush, and very clean. The bathroom was very cool and modern too with a spacious shower.
Wedding/Event: The wedding we attended was absolutely beautiful and the food was to die for. The hotel staff certainly put on a great party and made sure all the guests were taken care of. 
Overall I enjoyed my stay at the hotel and would recommend.