Great Service but Too Many Problems with Rooms
Where do I start? Checked in Friday May 18 around 9pm. Easy check in, went to the room and said WOW nice. Then I pulled out the sofa sleeper to go to bed and the bed had no springs to hold the canvas base to the frame, just a canvas cloth and 2 springs. I called down and had a very nice lady tell me she was embarrassed and they did not have any more rooms. I told her if I had to sleep on the floor, I was not be paying for the room. She started her search to find a new sofa to move into the room. Around 11:30pm, she had two very nice men come up with a replacement couch. Where it came from. Who knows. So around midnight my boys and I finally got to bed. The next morning we have the bathroom line and the toilet will not flush! I think WTF! Call down and tell them my issue, to not sound like a complaint problem I tell her I will fix the toilet myself, as I work on their property I think "what if I break something" will they hold me responsible for it. I call down later and was told the repair man is gone at 9 and it is 9:15, so I fix it to avoid a mound of crap and pee in the toliet.
Not a good stay I recommend you stay away from this Hotel until they can repair the many issues. Room 403.