Excellent property with outstanding staff and views.
We stayed a week in a Lifestyle Suite on the 37th floor. The suite had wonderful views and access to the first-rate Executive Lounge. Without exception, staff went out of their way to make our stay a positive one. Location is terrific with walking distance access to Millenium Park, Michigan Avenue and Navy Pier. We really like the elevator system and redesigned lobby, especially the fruited water. We would definitely return.