TERRIBLE!!!
Arriving Boston late on a Friday evening, the price suppose to include a wine reception, which we never received, which is fine since it's something extra anyways. Check in was quick & polite enough staffs. 
But this is definitely hands down the WORST hotel in terms of cleanliness. We stayed in Boston for 2 nights, the house keeping NEVER bother to clean our room once since we checked in, even though there's a service tag & we ran into the cleaning lady cleaning the room next to ours. 
When we mentioned it to the front desk when we checked out, the guys simple said I'm sorry and we will let our house keeping knows. I really hope they let the message comes across. VERY DISAPPOINTING!