Great location, comfy beds
If you are travelling to NYC on a reasonable budget & are looking quiet rooms with a great location, this hotel is for you. What was good; Literally steps to Central Park, Times Square, Park Av, subway line and Greyline tour bus stop. Room was really quiet, decent maid staff, bed nice and comfortable! Felt 100% safe in the hotel in the surrounding area both day and night! Lots of excellent little deli's, coffee shops etc.. in the immediate area.
What could use a little boost: Front desk staff, most, seemed bored to be there. Elevators slow and (the process to call them by floor service by specific car) was complicated to understand especially for many non english speaking guests which caused further delays depending on the time of day. 
In New York City your time spent out walking and seeing the sights so as long as you can sleep blissfully at night and wake up rested, ready to take on the town and all it has to offer, the other stuff is just wishes and dreams!