I got what I paid for....
First, the customer service was good. People at the front desk were courteous, friendly, and professional. 
Room was not good. Sheets are very old and pilled badly. Mattress broken down and coming apart. Cushion in the window seat was torn and very stained. Carpet in hallway smelled musty and was obviously patched badly in places. 
Breakfast was the standard "continental" fare, but was apparently bought from a deep-discount/day-old place. Poor quality altogether.