Nice stay for anniversary weekend
I'm not sure if being a Priority Club Platinum member helped, but we were warmly greeted and received a room on the 14th floor on the end with a great view of downtown. It was across from the ice machine, but I only heard someone getting ice once so it was very quiet. Even on a very busy weekend with the Panthers and Bobcats in town, our room was quiet. Unfortunately we didn't have a fridge or microwave but the front desk offered to pop our microwave popcorn we'd brought as a snack. We dined in the hotel restaurant due to its good reviews on Trip Advisor and were not disappointed. All this being said, I can't really rate the value because we were using our annual anniversary reward night so it was free except for the $15 self parking fee. We also were able to walk to a nearby pub and have a drink after dinner so the location was great. 
The only problem we had was the cable not working correctly. We didn't get HBO or any higher numbered channels, or they were cutting in and out or had no sound. We called and a maintenance worker came and quickly resolved it. But the next time we went to turn on the TV the same problem occured.
Room decor was updated and room was very clean. I don't care for the vessel style sinks but they look nice. No problems finding it and elevators were fast. Lobby was clean and modern looking. We've stayed in downtown Charlotte for Panther games on three occasions and this was probably our best experience (the other Holiday Inn isn't nearly as nice or quiet and Marriott was probably just as nice). 
Upon checkout, we had a rather rude desk person who didn't apologize for our problem with the cable when I notified her, and from her tone I could tell she wasn't going to make sure it was fixed for the next guest. I also told her the entry light to our room was out and she just shrugged at us and said, "oh." It was the polar opposite of our greeting at check-in.