I was not treated well
Check in time is 3pm. We got to our room at 5pm only to find that it was in the process of being cleaned. Obviously the cleaning staff and the front desk we'rent communicating because they sent myself, my wife and daughter up to room without telling us that it wasn't ready.
So we waited. And waited.
I don't mind when a company makes a mistake, so long as they compensate us for it. Why not say 'Hey, we messed up. We're going to take 20% off the bill--anything. All we got was a mumbled 'sorry 'bout that' Really? You're sorry.
No, we were sorry. Sorry that we booked this place.
The rest of the experience was fine. You get what you pay for. It was an inexpensive hotel and the quality was consistent with what we payed.