Feels like a Comfort Inn
As someone who travels a lot and trys to take the poor reviews with a pinch of salt, I think this hotel will make me focus on the less good reviews in future!
Overall, I couldn't wait to leave this hotel and cut short my stay to one night so I could move elsewhere!
Mechanically, the front desk was fine. The room was fine, though missing basics like a coffee table and a refrigerator. The bathroom was fine.
Early morning I get a call from room service bombarding me with questions like 'you didn't tick any meat on the breakfast card'.. Doh.. "That's because I didn't want one"...'you ticked milk..is that for your tea'..Doh.."no, it's for me to drink".. And on it went... Five minutes after breakfast is delivered, time for another call from room service 'did you enjoy your breakfast?'..."I'm sure it's fine but I haven't started eating it yet"..:15 minutes later a knock from housekeeping this time shouting 'are you checking out at 12'.. What an odd question..."yes"...by now thoroughly irritated and wide awake...
Overall a low "class" irritating hotel. Reviews at Hilton Penn or, for business travellers, Club Quarters look far better... Don't stay here.