great location, worn and dirty
This hotel is in a great location, at Lombard and Gough, walkable to the Marina, Union Street, Fisherman's Wharf, North Beach, and Chinatown. We had a spacious two-room suite that was reasonably priced and had good views of rooftops and trees. However, overall the motel was not well kept. It was worn and dirty, especially in the hallways and elevator (the room was pretty clean, but quite worn). The third-floor lounge and terrace were dirty and depressing, trash in the corners. The staff seemed tense and unhappy. Our room wasn't ready when we arrived, still not ready an hour later, and desk and cleaning staff argued in our presence about whose fault it was. This set the tone for our stay, making us pretty uncomfortable overall. I would fault owners or management, since the unhappiness seemed widespread. Too bad. This motel has lots of potential.