Would not go again
First of all I am not a frequent traveller and not overly fussy but come on. I travelled to NYC this past weekend 15 16 17 of November. First time with my husband and friends. We arrived at the Flatotel to a large lineup at the desk when it was our turn we were greeted with a not very nice desk clerk but whatever we were here in times square. Up to our room. Extremely dated and dusty. The size of the room and bathroom were great but not to clean. The hallways are very dirty and grey. There is no food service available at the hotel the restaurant and bar are completely closed. On day two we arrived back in our room to a terrible smell of cigarettes which by morning smelled as though we were smoking ourselves. I called the front desk and was told that tere are smoking floors in te building so the smell travels through the vents. Disgusting. They did move us to a "suite" for this which I would definitely not pay 609/night for it was te same as earlier just bigger. This hotel needs a big makeover and some friendly desk staff a RA wouldn't hurt either. One good thing was that our flight did not leave til evg so they did store our bags for the day. The location of this hotel is amazing.