Disappointed in Hilton
I've stayed at many Hilton hotels around the country, so I feel qualified to say that this hotel is an embarrassment to the chain. I was really disappointed in this hotel, though there was no one specific thing the management could have done to change my experience. The entire hotel needs updating: carpet is old, doors are old, carpet pad in my room had long gaps making the floor uneven, the configuration of the hotel is very odd with a long walk from the lobby to a separate building to access guest rooms (going outside and back inside again). And one of the elevators isn't in operation because supposedly it's being updated, though I didn't see any work being done and I was there 2 full weekdays. The parking lot is also a little distance from the hotel so that is another inconvenience.
As far as Hiltons go, this was worse than most Hampton Inns I've stayed at. This does not at all meet the standard I've come to expect for Hilton Garden Inns.