Worn carpet gave a poor 1st impression
We were in Houston for an event and choose the Sheraton North because it is so close to the airport and they have a free 24 hour shuttle (every 20 minutes). Upon arrival, we called the hotel from the airport and were told the shuttle would be there within 20 minutes. We had to call the hotel twice before the shuttle finally showed up 45 minutes later. Our room was clean, but the worn/torn carpet gave it a tired feeling. I think they must put a governor on the air conditioning because it would not go below 62*. The room never felt cool and the humidity (especially after morning showers added to it) in the room was horrible. $10 for wifi. Starbuck in room coffee was a plus. I would recommend this hotel for a night before heading out on an early morning flight just because they offer the free shuttle. It is not a destination hotel. 
 We were in Houston for an event downtown. We asked the valet to call a taxi for us before going downstairs (they told us it would be about 10 minutes). The valet had to call several taxi companies and finally got one to come. By then, we were running a little late and didn't clarify with the driver before getting in and leaving the hotel. My friend asked the rate to go to downtown and the driver told us $55 (the valet had told us $40). We balked and then noticed he had not turned on his meter. He made some excuse about flat rate pricing, which we did not understand. What a nightmare. The driver became surly and nasty. We finally struck a deal at $47, but what a jerk. Evidently, there is a zone rate and from the airport to downtown is $55....our return trip from downtown to the airport was $40.75 (different taxi). Beware.