Not up to Comfort's Standards
My wife and I stayed at this Comfort Suites for 2 nights on a family trip to Charlotte. I have been a Choice Privileges member for over 10 years and never go to a 3 star hotel expecting 5 star service. That being said this hotel was a total disappointment. While there we encountered 3 major problems that were not resolved:
1) The wireless did not work. We were told repeatedly that it would be resolved, but it never was.
2) This was the first choice hotel that I have stayed at the offered NO movie channel.
3) The shower head was old and leaked, greatly affecting the water pressure.
While none of the these issue had a detrimental effect on our stay (luckily i have a smart phone with unllimited data) they certainly were not up to what I have come to expect at a choice hotel at this level. I would not recommend staying at this hotel.