Broken promises with a 2 month advance reservation
I stayed here in April and it was seemingly good but this stay has been a hassle since I walked in the door. I was promised 2 rooms next to each other one first floor as requested when I made the reservations 2 months in advance due to the number of people coming on this trip. Called to re verify the week before hand too. Got here and not only are the rooms on the 2nd floor they are several rooms apart. Not good considering how many kids are here and only 2 adults. The TV remotes do not work properly and even though there is video game and DVD etc hook ups the TV's have been modified so they can not play them. Then went to get on wi-fi and can not get on with the password they are given for the routers 3 & 4 where the room is. Went to the office and the lady gets on it on her phone LOL well yeah I can do that with my data plan but I need on my laptop not my phone. So then because I am aggravated she wants to start yelling at me.I am having to sit outside the office on the fence line to write this sine the office wi-fi is the only one I can get on. There is so many people just hanging around out side walking in circles and I don't mean they are exercising I've had to put everyone in one room and decided to sleep in my car to make sure it stays safe. I thought this was a really good place but after this round I will never stay here again. I was appalled at how they do things considering I also work in the hotel business and if we did it this way we would be shut down for non business.