Probably the worst service ever - STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This is probably the worst hotel experience of my life. When I called to make a reservation they almost made me feel like they were doing me a favor answering my call. They were in the biggest hurry to slam the phone down and sounded like they did not care whether I booked a room there or not. I totally agree with the last few reviews and do not want to detail every bad thing about this place.. Very bad hotel in an excellent location. If you are visiting NYC for the first time, I will guarantee that this hotel will ruin your experience of such a fantastic city.. I will never ever stay here again or recommend this place to anyone. This is one of the old hotels riding on its past glory.. Shame on the management who dont seem to take any action despite soo many bad reviews. I really hope people reading this review will look at some other options instead before booking a room here.