Bed Bugs- HoliDont
Has a 1 day lay over decided to try out this Holiday Inn. WOW was that a mistake.. This hotel was horrible. I do this in every hotel I stay at specially with the bed bug thing we've been hearing about. So I check the mattress and the head board b/c that is where these bugs are known to be found. WOW did I find bugs. I called down and reported this problem to the Manager on Duty and it took them over 30 minutes to respond so I to come to them. I pointed out to them and it seemed like they really didn't care it's like they are use to it. The manager looked @ another person in a suit and said to him "ANOTHER ROOM" how many rooms do you have like this? So we got another room on a different floor and Guess what??? This room had them too. So at this point I was like WTF. I was very upset and wanted to check out ASAP and go some where else. I was making conversation with an associate as I was waiting for the shuttle. The associate from the hotel said to me that this kind of thing happens all the time. They said that "The owners are @ fought, they don't want to fix the problem they just to put a band aide on it." Theses Indian owners just care about the money coming in and don't care about fixing the issues around the hotel." Shame on you owners,shame on you.. this is why I will no longer stay with you though I am a very loyal guest to IHG.. If you are in the O'hare are DO NOT STAY @ THE HOLIDAY INN ON CUMBERLAND, STAY @ THE ROSEMONT, THE ONE WITH HARRY CARRY'S TAVERN.. MUCH BETTER HOTEL. YOU WONT BE DISAPPOINTED. I will be posting the video from my experience on all sites just to make everyone aware..