Top notch customer service from desk staff to shuttle driver
Arrived in morning and front desk personnel was pleasant, attentive and accommodating. Wasn't sure what to expect, since TA reviews are all over the place. However, in my opinion, the decor is very pleasant...open, airy, a bit modern and inviting, with an adequate amount of seating. There is a full service breakfast available although I arrived around 10:30am which is after the service was closed and the staff was cleaning up. However, coffee was available and appreciated. The check in process was smooth and I certainly appreciated the staff checking me in hours before the official check in time. My room had double beds and when I walked in it appeared spotless. The business center is located just beyond the lobby and separated by a wall. Now it is not in a 'room' but has two computer kiosks (excellent connection speed) and a printer. The exercise room was much better than most hotels and not at all crowded when I was there. Spent some quiet time lounging in the outdoor pool area until the grounds crew came with the garden blowers. The shuttle driver was very friendly and available to take me to and from my meetings in the area. By the way, the shuttle doesn't leave before 7am. So if you have an early morning flight and don't have a rental car, be prepared to consider other transportation options.