Not the Best La Quinta But Not the Worst
We stayed here Easter weekend, and the staff was very nice, but the hotel needs updating, and the housekeeping left a lot to be desired. Almost every surface in the room was sticky as if smeared with jelly or honey. No washclothes or soap was left in the room for our second day, so we had to ask for them. The TV needs to be updated with a flat screen set, and the whole room needs a freshening up--carpet, drapes, bedspread included. The breakfast was marginal---we ate it the first morning but decided to go out the second day since the hotel breakfast consisted only of cereal, pastries, waffles, and sausage kolaches, which I did not care for. The bread selection was weak, and they had hard boiled eggs, which I don't eat for lunch let alone breakfast. Also, we could not use the pool or hot tub, both of which were a milky green color. We had chosen this hotel because of its indoor pool and hot tub, but we were not able to use either one. Safety-wise, the exterior door that has a sign posted stating that "this door is locked 24-hours a day for your security and you must use your room key to enter" was broken, so anyone could have wandered in. We stay at many La Quinta Inns and Suites around the country, and we appreciate the chain's policy of accepting pets. If in the future we decide to go back to San Antonio for another long weekend, I will choose a different property, but am sometimes limited by what properties I have reward points for. Yes, this was a free stay, but that doesn't mean it should have an unusable pool and hot tub, broken security door, and weak housekeeping. These are the first award nights we have used, having recently been upgraded to GOLD status by La Quinta Rewards. I will say, however, that the location was convenient to all the major highways, so that was a plus.