over priced, over rated
This is not a hotel i would stay at again, unless I received a rate of less than $100/night. I did receive a very good rate from TravelZoo and maybe that's why we didn't received rude treatment as we checked in, For a so-called 4 star hotel, this is what we had as we checked in to the hotel. First a front desk woman who was short with me, and a bit rude, When I mentioned I was a Thompson member, she replied curtly that they were no longer a Thompson property. I asked when it had changed and she said 2 weeks ago. Well excuse me for not keeping up with your companies acquisitions! When we got to our room, there was hair in the sink, and a piece of hard candy stuck to the floor in the doorway, I kicked the candy out in the hallway, and it stayed there during the entire stay of 4 nights! One afternoon after our housekeeping service, we discoverd a bottle of anti-bacterial cleaner on our counter in the bathroom, with only 1 clean glass for 2 guests. They never left new soap or lotion until the last night. Needless to say we were not thrilled with the hotel, but I wll say it was a comfortable bed and a nice, large room. It seemed to me that they were extrremely cheap and a bit arrogant, except for a young lady working at the desk the night I went to their business computer service to print my boarding passes,. She was pleasant and helpful. A big thumbs down for the service but the room was comfortable.