The College Concierge
My wife and I stayed at The Blackwell while in Colombus on business. The hotel was very nice, the room was well maintained, the bed comfortable, basically everything one would expect or hope for a hotel of this type. I can't speak to cost as it was covered for us but I will speak to the staff. All were top notch, all were young, most seemed to be college students at OSU, so it felt as if it was being run for a school finance project! But I say that only to say don't let the age of the staff fool you. They were extremely professional, helpful, and willing to go the extra mile. When we wanted a nice quiet meal (VERY hard to find in a big college town) the young concierge probably could have laughed in our faces! But he brainstormed with another staff member for quite awhile until they felt they had come up with a good choice, which they did. We headed out to Rigsby's which I will review in a separate review. We had our own car but the concierge decided against giving us only directions and sent us over in a chauffeured hotel car. I had been expecting a taxi at best so was pleasantly surprised by this service. They later returned to pick us up and helped round out a great night with this great service.
Everyone we met was friendly and helpful. The valets were prompt, the concierge more than comptent, even the young bartender who was willing to stay open when we wandered into the hotel bar while he was cleaning up. We opted not to stay but his enthusiastic willingness almost kept us! 
The night time 'turn down' service is hand delivered chocolates and fresh ice to your room, again another personal and professional touch. The hotel is in walking distance of many a smaller campus restaurant or bar, but I suggest heading to the Short North area where a host of wonderful shops and eateries abound. All in all, a great place to stay and we will definitely head there again if we pass through Colombus.