Plastic Disposable Cups at a Sheraton?
The first thing I noticed about the room was that the cups provided for the bathroom were the plastic disposable type that you expect to find at a Motel 6 or Best Western, not a Sheraton. Also, the hallway my room was off of opened to the outside, rather than being enclosed, which is what I thought was the difference between a hotel and a motel - hotels have enclosed hallways, whereas motels don't. I guess not. The first night, I paid $17 for fish and chips and $4 for a coke at the Pub - a rip off. Breakfast at Starbucks was $5.50 for a donut and small hot chocolate, which was better than the $17 for a Belgian waffle from room service. While wi-fi is offered for free in the lobby, you have to pay for it in your room and, since I was in the Lanai Building, the lobby was quite a trek. I am still trying to figure out why Sheraton can't provide free wi-fi in the rooms if it's already provided in the lobby. It can't be because there's no access in the Lanai Building since one can pay for it if they want it. Maybe it has something to do with those disposable plastic cups in the bathroom. I must say that the noise from the airport was not as bad as I thought it would be. While the planes did start early (around 6 a.m.) and go fairly late (about 10 or 10:30 p.m.), I honestly did not notice them that much and I spent the better part of two days in the room working. For each day you agree not to have housekeeping clean your room, you get a $5 food/drink coupon (except you can't do that on the day of checkout). You just hang a tag on the outside of your door by 2 a.m. of the day(s) you don't want service. I did that, but they delivered the coupon to the unoccupied room next to me (at least I hope it was unoccupied - the coupon sat for two days wedged in the door. Sorry to my neighbor if you were really there.) But maybe Sheraton wants to tell their housekeeping staff about the program, so they don't call later in the day offering to make up the room. If you don't use the coupon(s) by the end of your stay, you can trade them in for SPG points. The staff was very friendly, and checking in and out was a breeze.