Hotel itself is okay, but the service is amazing
After dinning in IPO a few months ago a couple girlfriends and I decided to give the hotel a shot for a weekend get away. Upon check in the front desk agent Amanda welcomed us with a warm welcome and gave an in depth rundown of what the hotel has to offer. It was nice to actually feel welcomed during my check in rather than rushed to help the next person in line. I was also surprised to find we were given a complimentary upgrade to a larger room. 
The room itself was nice but the bathroom was way to small. I was also annoyed by the sound of the train passing every few minutes. When I came back down Justin the welcome desk manager was quick to apologize and offered me a room change. It was nice to see he genuinely cared about me having the best experience possible rather than treating me like just some guest who comes and goes. Shortly after being offered a room change Juan came to help my friends and I move our bags to the new room. 
Since our experience at IPO went well before we decided to give it another try. Our server Andrew was very friendly and attentive. He seemed very comfortable with the menu and gave great wine pairing suggestions. The host Jamie was cute as a button, very tiny and full of energy. When exiting the resturant she asked how are meal was. She noticed one of my friends was had a bad cough and asked if the cold weather was bringing on a cold. At first we did not put much thought to the conversation but we surprised to find a tray with tea, cough drops, tissue and advil delivered to our room when we returned. 
Each staff member we encountered had a smile on their face and were nothing but accommodating. Though I do think the hotel could use some renovations, the service alone is what I would come back for.