Comments about recent stay
My husband attended a conference at the Arizona Biltmore and ask that I share his experience. This is an incredibly beautiful hotel what is well maintained and with a very friendly staff. It apprears to be seriously understaffed. The wait line for Frank & Albert's Restaurant for an 8 am. breakfast was much too long with a number of empty tables. A dinner at your top end restaurant took 3 hours on Sunday evening. The wait was longer than normal at your main bar. On Monday night, sitting on your patio we had a prostitute and her pimp brazenly sit down at our table and get into awkward and inappropriate conversations. On Monday the maid left two wet rags sitting on the bed side stand. One of the toilets in the men's room overflowed during the conference causing a constant line to get into the rest rooms during breaks. Finally, I was disappointed that we did not have wi-fi in the conference center on Sunday and learned from other participants that they were wanting $40,000 to turn it on. While, it is a wonderful resort, I was seriously disappointed in the level of service.