bad A/C, bad front desk service
Rooms are OK but strangely configured. The A/C in my room was configured to run in economy mode, meaning little to no cold air. I asked the front desk to correct the configuration. The front said they did, but they didn't. They told me an engineer "fixed" the problem, when in fact no engineer ever came to my room. I have to take stars off due to a dishonest front desk staff