never again!
will not stay here again for free nor if they pay me! for a hotel that says they've been newly renovated i find it hard to believe. look at the pics i took of my room. i checked-in on an early morning but no room was available which is totally understandable since check-in is only available after 4pm. they held my carryon as a courtesy and i'm thankful for that. what i'm not thankful of is me waiting in a long line AGAIN once i came back to check-in after 4pm. the front desk woman said i could have skip the line. if they had trained their staff equally i'd skip the line instead of waiting for no reason. when i got to my room i saw i was facing the room across of me and not the street. when i called the front desk she didn't even made the effort in looking to see the possibility. she said right away "let's try back tomorrow. we are full!" i checked-in earlier and someone else arriving later will get a better room than me?!? besides that they don't have free wi-fi but other hotels that i stay at have loyalty programs that make internet free for example. they also have no shaving kits for the guests if asked. and change your shampoo, will you? it's a whole bottle for no bubbles at all. how am i supposed to clean myself?