Efficient staff when they were presesnt, rooms was adequate.
Checked in with no issues, staff was courteous and was quite willing to answer our questions. My major issues with this hotel were basically about the security....We were walking back to the hotel after getting off the lite rail about 6pm and were being followed by someone who was verbally abusive and attempting to catch up to us and make contact and not in a nice way. We were actually trotting by the time we reached the lobby of the hotel. When we got inside there was no one behind the front desk, no one in sight and the person followed us in to the hotel. We dashed for our rooms and locked ourselves in. Later, when I left the room to go get coffee the person was outside on the sidewalk and started back in when he saw me. Again, no staff in the front and had to dash for the room again as this person came in. This was just wrong! Safety in a big city needs to be primary and it was not. I personally would never stay in this hotel again and would advise anyone else to be careful if they choose to.