Great stay, shame about the doorman
Stayed for a week in April - five in our family group so 2 bdrm apartment worked perfectly. Very spacious -all rooms decent sized and never felt like we were tripping over one another. Location is OK - doesn't have the restaurants of the upper west side, or the buzz of the village; but the subway gets you everywhere. Decor in rooms is not the latest or funkiest but we'd happily trade space over style! Had an outside balcony running the length of the living room with great views, which was great for us tourists on our first holiday to NY. Things like toaster and electric kettle were not in kitchen - but we rang for them and friendly housekeeping brought them up immediately, also more coffee cups etc. Front desk gave us late checkout on last day which was very kind of them and helped us because we had young children travelling with us. On last day, we had organised large car to take us to airport through doorman Jose - he was knowledgeable and friendly. But he handed us over to doorman Bill who increased the price on us by 33% at the last minute for a smaller (and inadequate) car and then lied about the cost of a cab to JFK. We ended up with three of us hailing a cab ourselves with all the bags, and 2 of us taking the subway to the airport. Worked fine and much much cheaper than Bill's crazy deal.