Can't wait to return to Hotel Giraffe
I stayed with my 9-year old daughter and her friend at Hotel for Giraffe for a week at the end of June. While there are many good hotels and lots of choice in NYC, what makes Hotel Giraffe a standout is the unparalleled level of service and warm welcome we received not only on check in but every day, from the front office staff, to the doorman, to the lady who set out breakfast in the morning right through to the housekeeping team. Nothing was too much trouble whether we needed extra towels, help with directions or advice on what to do with our day. Front office manager, Asim Burondker, deserves special recognition for his exceptional service.
We stayed in a Terrace One Bedroom Suite, and it was lovely. The rooms aren't enormous, but are well-appointed and very comfortable, and we appreciated having lots of cupboard space. The king-sized bed was incredibly comfortable, the bathroom lovely, and there was a well-stocked mini bar with everything we needed. There was a very nice turn down service every evening with staff noticing our needs and providing extra chocolates every night on the children's pillows. I also appreciated the speedy support and assistance with operating the controls for the television. Every one was amazing friendly and helpful and did everything they could to ensure a wonderful stay.
One final note - the continental breakfast in the morning was great and especially good for jet-lagged Australian travellers who can't help but get up at 5 am in the morning.