type of place you only stay once
on the surface this place looks ok. clean grounds, clean rooms,comfortable beds. but actually checking in reveals a disaster. i want to blame the arrogant,snide gen mgr, a mister robert schreier. but the 'guest relations' people at corp level made me think their policy is to deceive and grab your money. like all red roofs, the internet is barely functional and the lodgenet tv is channel sparse and a pain to use. on 2 occasions in one night, there was no running water for 1/2 hour at a time. the AC/heater did not work properly. i saw several live or dead cockroaches in my room. the ice maker on 3rd floor didnt work, the mgr was unaware and indifferent to all of it. we booked thru an agency and couldnt get a refund after check-in, and the mgr rubbed our noses in it. if thats ok with you, go for it. if not, there is no reason to stay here, there are perfectly acceptable options right down the street. by the way, no continental breakfast, and you pay extra to rent a fridge/microwave. the mgr is rude and arrogant. if you like to feel like someone duped you, grabbed your money, and laughed about it, knowing corporate has his back, this is your hotel. i live in hotels 365 days/year and will never spend another nite in a red roof inn, barring an apology and a refund. thank you for reading this.