Great room at a very reasonable price
Me and my boyfriend stayed at Hotel Sierra for 2 nights. The first room that we got was very clean and the decor is great, but the downside was the room was facing a big parking lot. So we asked for a different room with a great view and the Front desk girl gave us a better room. They serve free breakfast in the morning which is good but the only thing is the girl who makes the omelette was kinda hateful, she was not even smiling, she didnt even extend extra mile for the guests she just basically wait for me to get my food even if she can offer to bring it to my table to make it easier for me, she was not even busy that time. The following night that we stayed there, Me and my bf went to the bar and I forgot my key in my room and I told the front desk guy that I did so I gave him my whole information since it was under my name, And to my surprised he asked my boyfriend if its ok for him to give me a key, WHAT???? the room is even under my name and my credit card and you will ask him??? He doesnt even have anything to do with the room.I was really offended, I understand that he has to verify all the info before he could give out room keys and I provided it to him but no use at all.
Overall the hotel is clean, great location and very reasonable price for a hotel located downtown. I will definitely comeback to this hotel as long as that front desk guy is no longer working there. and if they will just train their employees to be friendlier since they work in a hospitality business.