Better than expected
We went to the JW for a conference and stayed a few extra days- total of 6 days ( and wished is was a few more!) The service was wonderful- always someone asking if they could help you. Everything was clean and staff is very responsive. Pools, restaurants were excellent as well. I went over to the spa- again so helpful and true customer service. The spa is very nice as is the spa gym. Many good quality treadmills, Cybex, hand weights, bosu balls, kettle bells, rowing machine, and elliptical ( didn't use those). My friend that I traveled with is a bit more specific in the gym needs ( very fit) and was very pleased! When I made reservations for transport to airport they also offered to print my boarding passes. They have nice and reasonably priced shared ground transportation services with a company they work with…I think it was $24 and was a town car or SUV which is much better than the $60 for a cab ride!