BEWARE: This Hotel Double Charged Us!
When we checked in to this hotel they tacked on an extra $100 in addition to the hold they put on my debit card for our entire stay. Said the $100 was for "incidentals" (after the fact) but never disclosed this to us up front. I was reassured when I checked out the hold would be immediately released on that amount, however it was not at all. 3 days after checkout I see that they have deducted nearly $700 from my checking account, which is DOUBLE a 2-night stay PLUS the $100 "hold" for incidentals (we never purchased anything other than parking). When I called to contest the double charge, I was told (once again after the fact, and contrary to what I was told when I checked in) that I would have to wait "up to 5 business days" to receive the credit back to my checking account. Wait... this was supposed to be a HOLD, not a CHARGE. Watch out, what they tell you up front is WAY different than it actually is.
While the room itself was decent, the bathroom was dirty, with nasty black hairs around the base of the toilet and tub. Elevators were dominated by cleaning staff with their carts, so it was not pleasant getting jammed in there like that. Apparently they don't have a service elevator. The food was outrageously expensive and mediocre too. The manager was rude and very uninformed, told me to "call back later" to talk to accounting if I had a problem. All in all a very disappointing experience.