If this is four star hate to think what three star is
Room was utilitarian at best, no temperature control so had to open the window, noisey, to cool it down and this is winter. Elevators are a nightmare and Saturday morning 11/22/2012 only 2 working one of which would go to the 2nd floor and then go back to 18, people rode it three times and we eventually go out at two and took the stairs! Front desk staff disengaged and disinterested, is our economy really in a down turn? From this service we must be in boom times in NY! In general the hotel is run down without one apparent redeeming quality other than location.