Great rooms but stuffy service
Stayed one night as where I had been staying in Chelsea was not able to accommodate me for all the extra nights I spent in NYC after a trip to Portland, Maine fell through. Found a room for a good price on booking.com and thought I'd treat myself a little.
Check in is a little hectic but for a hotel this size that is to be expected. The check in queue moved fairly quickly though.
Room - well appointed apart from the bathroom which is a little dated. Also for someone not terribly familiar with ancient USA plumbing a sign of some sort to pull the knob out for hot water would be a good idea. Bed very comfortable with a gorgeously soft doona. Great sleep quality. mini bar - a little pricey but that is to be expected of a hotel of this calibre. 
Had an issue with the wi fi and it wasn't recognizing my room. Spent 10 minutes on the phone trying to get it sorted and then they sent someone to my room to figure it out; who arrived promptly - he couldn't fix it so gave me a complimentary promotional code to use which gave me the access I needed, so I could get some work done. Bit of a stuff around but they did the right thing with sorting the issue out and not charging me for usage.
Didn't go to any of the restaurants or bars as most had a dress code and I had no jacket with me; as the majority of my trip was holiday. I find the idea of dress codes a little outdated.
Would I stay here again? Only if I remember to bring a jacket and tie.