Dont book through a third party
Just had to say that if you book through a third party I.E hotwire or hotels.com or any other they will treat you like you do not belong there. Im even a gold memeber with sheraton and have always stayed on the club level no matter who I book through but the night manager Alan wanted to charge me even more. He then put me and my family in a handicap room , after we asked why that was he Lied and said it was what we had requested through hotwire. After calling Hotwire as Im an Express memeber with them they called the hotel and asked to please not treat hotwire customers like that as NO we did not request a handicap room. And yes they had other rooms available as we had looked at one thinking about the extra charge on the club level. So if you see this hotel on a third party site DO NOT book . It is not our fault the corporation uses the third party sites and then get treated bad by the local managment.