They missed some rooms during the remodel!!
I booked this hotel months ago anticipating a clean room with no frills for a great price. My husband and I arrived late on Friday, the 30th to the hotel and checked in. Nikki at the front desk was very friendly and pleasant. I asked if there was a room available with a view as suggested by other posts I had read and she checked with the evening manager who immediately said no. That was fine with me. We made it to our room and the remodel must of missed this room on the 2nd floor (room 210) as the carpet was dirty, the bed was very flimsy (springs squeaked) and the worst part was the bathroom shower was dirty and in really bad bad shape. The bonus that made it the best was we had a view of the air conditioning unit. We were too tired to deal with this at that moment so I called the manager on duty the next morning and informed him about the unsatisfactory status of our room and he simply apologized. That was it. I also asked him to pass on to corporate that I do not appreciate posts on their website that displays pics of very clean rooms that are updated and modern. The manager then said he would upgrade the hubby and I the next two nights but we had to stay in our room one more night. I stated to him that we would rather just move to another room that was clean and did not want to wait another night for a suite and he said there was nothing he could do. Anyways, the upgrade to the suite was fine but you really do get what you pay for when dealing with hotel. Beware...if you are staying Fri-Sun as we spoke to the night manager this morning upon check out and he said they have been selling out on the weekends so you are stuck with the room that you get.