Serves it's Purpose...and that's a compliment.
I have stayed at this airport hotel a number of times, mainly because my office is literally across the street. So I just get the airport shuttle service and walk to work when working in Phoenix, and don't need to rent a car. I've always enjoyed my stays at the hotel; it's a holiday inn express and nothing fancy, but the staff is always friendly and great and it just provides you everything you really need when staying at an airport hotel. Some notes:
-Free WIFI (although if you stay in rooms at the end of the hallways you will get a really weak signal and will probably need to use the wired option)
-Elevator (only one in the place and it takes forever; I would request a room on the 1st floor or 2nd, as there are stairs in the main lobby to take you right up there. Avoid the elevator)
-Free breakfast and a happy hour every evening during the week if you are a member of the hotel rewards program (they give you 2 cards for 2 free drinks, I believe)
-Free parking
-Not much to eat in walking distance (the Hilton next door has a restaurant which is decent and this is what provides the holiday inn room service; there is a waffle house in front of the hotel, but it houses possibly the greasiest food I've ever eaten....that's about all your options within walking distance).
-Good TVs with a bunch of channels offered.
-Free Shuttle Airport Service (the drivers are really friendly; leaving the hotel is every 30 mins and I've always had good luck with that. But picking you up at the airport is a different story - they usually take forever! You have to call them to pick you up, so I recommend doing it while waiting for your bag or when you get off the plane if you just have a carry-on.)
Overall, cheap rates for large rooms. You get great service and a lot of free features as well. I'd recommend it if you stay in the Phoenix airport area.