"Respectful "
The hotel is a great place to stay in, if your going to any of the hospitals in Houston. I checked in about 8:30 pm, the lady who checked me in was very professional and very very polite (she was wearing glasses). The other girl was trying to study and reading out loud while the girl ( which had glasses) was trying to over talk her, when she was explaining where to park . I had asked about getting to the airport, my mom was flying in, and the other girl was insisting to take a town car that she recommended and she kept on insisting, for us to take it. when I came down the second time to see if the other girl (with glasses) had more information in a better transportation. She told me that my mom can take a airport shuttle. Which by the way, that fitted our budget. Our stay was very pleasant, I just did not feel comfortable in how the other girl was acting, that is not professional. Rachael was very polite and help us get the shuttle. This stay would of been better, every one was in the same page.