not up to the Hilton name
Double Tree by Hilton? In name only I think. The lobby is lovely and the reception staff are welcoming and helpful, but once you are up in your room things quickly go downhill. They are in urgent need of some TLC - the decor is pretty tired and the finishings are of quite a poor standard. The air conditioning makes a racket and doesn't help the room cool down. And they lack the little touches (paper coffee cups in a Hilton?!) which I would usually expect. The hotel is also quite far away from Austin and it'll take you 10mins or so in a taxi to the centre. Not so bad if you're only there for a night or two but any more and you might want to be a bit closer. Don't have a bad word to say about the staff though - they were all really friendly and gave us some good tips on where to eat and drink in Austin. However Hilton needs to spend some money on this hotel to bring it up to their standard.