Somber and noisy
A very bad experience. The entrance is narrow and uncomfortable and the doormen don't always open the door for you. You have to walk a few steps and get into a hall which is essentially a bar (so noisy during happy hours that you have to scream to be able to talk to the receptionist). I was given a room on the 9th floor with an annoying noise in the air conditioning system. I changed room and given another one with the same problem and an extremely narrow window looking into a shaft. I was promised a better room the following day but, when I checked the following morning, the lady at the reception said that no room was available and the person I had spoken to was not on duty at the time. I was told to check again later and I responded that if no other room was available I would check out. I got back and, after unpleasant negotiations with a manager, I was promised a better room for the following day. I went to my room, thought about it a few minutes, went back down and said I would check out. At that point I was told that since it was by then past noon I was to pay for the room anyway! Upon my protest, I was allowed to check out without paying for the additional night. Incidentally, the rooms are dark, the furniture is pretentiously stylish but in reality of very poor design and covered with dark brown plastic material. The pool is a joke: the size of four bath tubs! Finally, there is no quiet area where you can just sit down in an armchair and chat with a friend. In my view, the place is grossly overrated.