Great place for conference be careful of rooms
Attwnded a week long conference. Great facilities for meetings. Grounds are beautiful.
All hotel personnel are friendly,efficient, kind and helpful.
Room are another story.
Checked in 1hour early and told our room wouldn't be ready for 2hours.
Went back after the 2hours. Strangely enough, no one around and not busy.
Booked a king. Shown to a 2bed room that smelled very funky. Not a chair in the room . Just 2 beds and 2 benches and an armoire. It was in the royal palm tower.
Called down and asked for a king. This room was awful. The terrace and chairs overlooked a brick wall, the seats of the chairs were sprung so we had to put a pillow on them to sit without falling through. The bedspread was dirty and no blanket. The room overlooked the back of the conv center. We heard the garbage trucks and the hum of the refrigerated semis all night. We decided to check out at a $50 per day fine and at least have a decent place to stay. Remember we had to wait 2hours to get this room....The mgr at the desk was very kind and found us a beautiful room in the same bldg on the fist floor with a little patio. There was no comparison. My question is, why would they ever put someone in those rooms. The hotel was not full and we were paying $150 per night.