Not a good stay this time
It was VERY frustrating that our room key NEVER worked for us each time we returned to our room. We had to go to the front desk MULTIPLE times for them to reprogram our key to open the door. Each time we returned we had to go back to the front desk 3 to 5 TIMES to get the key to work. They kept blaming the situation on us that we had our key to close to our cell phone and that was not true. We know better to keep them away from each other. It's not our first time staying in a hotel room! The front desk never offered to compensate us in any way including maybe giving us another room. Don't remember hearing too many apologies either. For this reason we will not be back to stay at this hotel again. Also, wish the windows would open in the rooms and the doors would close much more quietly. The doors slam so hard that they kept us awake when people left earlier than we did. It also would be nice to have lids on the toilets!! Always had to be careful that nothing fell in it.