Take down the Sheraton sign
We were supposed to stay here for four nights. Only stayed one night. They gave us a room in the basement, two floors below the lobby. When we asked for a different room we were told there were none available. I know they weren't at capacity. Staring up at the tower we could see a lot of empty rooms. The hotel is old and dirty. The room was dirty and not cleaned very well. The only good thing is that it was close to Universal Studios but I can drive there from a hundred different hotels in the area. My wife and I are Sheraton employees and are loyal to the Starwood brand but this is one Sheraton we will never stay at again.