Please refurbish me!!!
I made a terrible mistake staying here this time before taking an early flight the next morning. I really thought it could not be that bad. I will start with two good things, well, three: 1) Location. Being at the airport, no shuttle to wait for or to book a place for, only a tram ride within the same airport, its very convenient. 2) Check in desk outside the tram area very efficient 3) Friendly and efficient service from the waiter at the Fly Lounge or whatever is the name of the lounge on the top floor where the rotating restaurant is. The rest, well, very "used" hotel, seemed dirty, smelly, very outdated bathroom. I guess that this property is like the Sheraton Maria Isabel in Mexico city that since they are very crowded all the time, to think of shutting it down for an update is impossible for the owners who want to make the most of it with caring much for the satisfaction of their costumers. I know someone who owns various Marriott properties and from what I hear, they are pretty crazy regarding certain issues with their properties in terms of letting people off the hook, I do not how they let this property operate as it is. It reminded me the Marriott at Mexico City's airport many years ago which they let go because it was not up to Marriott standards. My recommendation would be, if you don't care much where do you sleep, like to have 30 minutes extra of sleep, and are willing to pay that comfort, stay here. If not, choose either of the two new Marriott sister properties (Springhill Suites or Fairfield Inn) just a couple of miles outside the airport that offer free shuttle service from and to the airport. They are cheaper and as I said before, newer and fresher.