Terrible stuff
I spent two nights in this hotel. The neighboorhood was not good. The location is about ten/15 minutes to Market Street but they are a lot of homeless.
The hotel is good, nice rooms, breakfast ok... but the stuff is horrible.
I did the reservation and I paid the room some weeks before. When I arrived they asked me for a credit card to do a diposit.
I have a credit VISA, an American Express and also a debit VISA. Their system didn't work and they were so rude. They didn't give us the key of our room. We have to wait half an hour and They solved their problem but never apologized. There were a Chinese man on the reception and he was so rude. He was a bad-mannered person.
One woman was crying for the same problem.
I visited diferents hotels of the chain World Hotel but never I found people like him.
Don't go please.