not sure what the hype is about
Not quite sure what all the hype is about. I'm a Starwood Gold member and other than the location was good for me, its not the best property I've stayed at. Building is very old. rooms are big, but old (furniture is updated). Hallways and elevator were freezing, I have heard if you don't stay in the new towers the rooms can get cold as well. Room service was overly expensive. I would say at the Westin on Market street instead...newer building and better set up.