Average in many ways
My colleague and I were both upgraded on arrival, which was a nice gesture - we were booked into a small suite each - that was appreciated. We did not ask to be upgraded.
The hotel is a bit older and looks a bit tired and dark. The room was spotless and contained all the amenities of a four star hotel.
The main disappointment was the service at breakfast -coffee was more like the color of tea and nondescript in taste -the food average and the service atrocious. No one in charge - no sections assigned and total confusion with long waiting time for coffee, food and check.
The one dinner we had was better, the food was good but a bit cold and the service ok.
The place could be a first class hotel, the location is tops.
I have no idea what the regular rooms look like....