Good business hotel, great location
I stayed at this hotel for four nights for a conference with an extra night to see the city. The location is fantastic. Right by the ferry building. Walking distance to many neighbourhoods and right by the subway if you need it. 
The lobby is beautiful. The room was a good size. The bathroom was starting to look a little dated. I could see the bay bridge if I looked to the left. Area is a little noisy due to some construction on the cable car line. There were picket lines outside for a few days of my stay.
Breakfast was included for some of my nights. It was okay. The fresh fruit was good, selection of breads, french toast/panckaes, sausage and bacon, homestyle potatoes and two types of scrambled eggs.
The internet should really be free at the rate this hotel charges. I found the wireless a bit slow. Seems like it there were a few conferences going on. There is no wifi in the meeting rooms. There is free wifi in the lobby.
The gym equipment was great. There was nothing to wipe down the equipment after use though. Too bad there isn't a swimming pool and/or sauna.
Overall the customer service was great. The concierges were very knowledgeable and helpful with booking dinner reservations and subway directions etc. The apples at the front desk are a nice touch.
I'd stay here again if it was for work but wouldn't book it on my own unless I got a good rate.