San Fran Jul 2012
Stayed at this hotel for 4 days and 5 nights. Overall it was decent for the price we paid for. The neighbourhood was not that great. Even though the hotel was right off of Market Street/ Union Square, my friend and I felt unsafe walking back to and from the Bart station at night AND during the day. Even though the homeless kept to themselves, but I don't want to have to be worrying about my safety like this during my vacation. 
The staff at this hotel were not as friendly as I liked. I saw one of the front desk staff during their night shift speak extremely inappropriately ( in an condescending way) to a family that was not familiar with English. This is truly unacceptable as the family was only asking for directions to the closest pizza joint.
Also, there was a lack of service personnels at the front desk as I was checking out. I had to wait 20 mins for someone to help me AND I got charged an extra 2 nights of parking. Apparently, there is an unwritten policy from the hotel where you will be charged for parking even if your car is not in the lot. In other words, if rented a car and returned it mid-stay of your trip, parking costs will be charged to your account for the total days you are staying at the hotel. I'm not sure if I totally agree with this policy. 
Wireless internet signals were extremely weak on the higher floors. If your room is near the back of the building, you will not get any signal.
I will not be returning to stay at this hotel.