Service beyond duty
This was our second visit to this outstanding property, located in the heart of the "Magnificent Mile." Dreamy bed and pillows. Quiet room. Perfect cleaning and prep of room. Roomy suite for our family of three.
Impeccable service. We left our car keys on the table of a local restaurant and discovered them missing the next morning. We had to leave early the next morning for the wake vs. notre dame game. The concierge called the pizza pub while we were away, secured the keys, and called to let us know they were ready to be picked up when we returned from the game. That is why they are the Ritz.