Should be better than it is
My wife and I actually found hotel to be really nice and the rooms were also nice. I will say that the room was large and quiet. That being said, I honestly expected better from a 4-star hotel. While the sleeping quarters were clean, the bathroom was not as clean as it should have been. There were hairpins that were left on the counter from a previous occupant. This made me wonder if they even cleaned the counter. The valet attendant was less than attentive. I had to stand there for a while before I was acknowledged. Also, if you don’t want to pay the ridiculous prices for room service, your morning coffee is across the street in connecting building (you do not have to walk outside to get there, however). And, they do not have free Wifi. I was planning on working in my room and was floored when I found out that there is no free Wifi. I mean, you get free Wifi at Starbucks but at this hotel, they expect you to pay for it. I would recommend that you do not stay at this place. I am sure that there are other 4-star hotel that are more committed to addressing the needs of their customers