Comfy retreat in the concrete jungle
Having booked this through priceline, I was worried about the room type/service we'd received. Those worries were unfounded.
We arrived early in the morning on a Friday (before 10), and were able to score a room on the 35th floor (there are 38).The view was fantastic! We were able to see the 9/11 Memorial, the new Freedom Tower, and off in the distance the Empire State Building. It was very nice.
Everyone we encountered was pleasant and professional, which was welcome after long days of crowded subway trains and massive lines at the touristy spots. Every thank you was responded to with "its my pleasure"-and it felt sincere. 
The room was comfortable. Great beds and linens, spotless quarters. The only real complaint (and it is minor) is that the bathroom had no fan/vent. I thought that was odd, but again, not a big deal. It was very quiet, high above the noisy traffic and construction below. We slept well. The starbucks off the lobby area was welcome in the mornings. The high speed elevators with televisions quickly delivered us to our room or the lobby.
The location cannot be beat. Within a few blocks there was a train line that would take us anywhere-literally-that we needed to go. Easy access to all points in the 5 boroughs, as well as the PATH had we needed to visit NJ. Delis, convenience stores, restaurants, and coffee shops abound in the area.
When we return to NYC, and we will return, I only hope that we are able to stay here again with a winning priceline bid (140 a night!).