Perfect location, quiet, reasonable price but attention to detail lacking
I stayed at this hotel for a couple of nights in June and it really is the most fantastic location, particularly if you want to go to shows as it is so close to Times Square. Despite the fact that I booked a Deluxe room so that I could have more space and a bit more luxury, the room was a little cramped and while the bathroom was clean, the room itself was a bit tired and needed a more thorough clean. The staff on the front desk were inconsistent, some were helpful but for the most part seemed a little disinterested. NYC is a very expensive place to stay and while I didn't think hotel was great, it was reasonably priced. I didn't eat at the hotel at all so can't comment on the meals. The thing that was a real annoyance for me was the WiFi connection which was incredibly unreliable and despite the hotel advertising that there is free WiFI in all rooms, I was not able to connect and maintain the connection while in my room. Standing on one leg in a particular part of the lobby while whistling Dixie produced results sometimes but take a deep breath and you'd lose the connection, it was extremely annoying since having free WiFi was one of the reasons I'd chosen the hotel. Despite the very central location of the hotel, it was very quiet which was good.