Never Again
My husband and I took our 14 year old daughter here for her spring break 2012. We didn't like the hotel at all. Room to small, much smaller than pic's on website, shower was very small and glass door on shower would not close tight so water was all over floor each time. Air didn't work, we reported it, man at 2 in the morning was mad at front desk and gave us another room but that air was even warmer. Our daughter's nose bled from how warm the room was. There was no microwave as we were told over phone. Basically it was just an awful experience. What was really scary is they told us to just open the window. We were up 11 floors, our daughter is older so we were able to do that but what if other's with small children were told that and while they were sleeping the kid fell from the window? Just fix the air people. And while doing that fix the pool so people can get their money's worth because it was working when we booked there or we wouldn't have. Oh one last thing the sheets had not been changed because after daughters nose bleed I took sheets off that morning and say a huge stain on the end of sheet-the part that was tucked under and before that we noticed curly hair on sheet as we were inspecting bed. The hair was middle of bed and we had never been in bed yet, nasty, just plain nasty