Good until...
Our stay was really nice. Rooms were clean and staff was friendly and helpful initially. However, three days after our checkout and all of our room expenses had cleared through the bank account, we received a $42 charge from this hotel. After calling to find out what it was about, a guy named Angel said it was a temporary hold on the account for damages. I asked why it would come three days after our stay and he didn't have an answer. It's also strange that the $42 amount is exactly the same amount that parking costs (even though we had already paid this in our room expenses). He told me it was just a coincidence and it would be removed from the account in 1-2 business days. I asked to talk to a manager and he told me that the manager was just going to tell me the same thing. What kind of customer service is that? We won't be staying here again.