Excellent service, nice room, located in the epicenter of Times Square
I've been staying at Marriott's for over 30 years and have read both of the Marriott books written by the Dad (founder) and the son Bill Jr. Most employees don't even know these books exist. I know the Marriott model and how they rate their properties. With that as background, this hotel is located in what was one of the seediest areas in NYC. The construction of this hotel helped change Times Square to what it has become today. Having said that, when you step onto the sidewalk you are immediately engulfed in a sea of humanity. I've been staying at this hotel since it first opened back in the 1980's I think. My biggest beef used to be waiting for elevators, but this has been fixed and you can get anywhere in a flash - from the 1st floor to check-in (8th floor) or to your room (ours was on 39). If you want views get a room facing Broadway, not too high up -- way 10-15 floors. The hotel is modern, vibrant and has everything you need - workout center, restaurants, bars, business center, valet, Concierge, etc. This is after all, the premier brand of Marriott (under the Marriott name that is). I think a regular room is in the $300 to $500 per night range - youzer.... but this is NYC. We were lucky enough to use points for 3 nights. A couple of other tips - if you want a drink and the main bar is crowded... walk further back through the restaurant and there is another bar facing Broadway. Most people aren't aware of this. We had dessert back in this area sitting at a table facing Broadway at night - fantastic view -- go for it. Also, if you want a cup of Starbucks, don't go down to the main street level on 1 which can be very crowded --- instead go to the 8th floor (check in) and you'll find that within the gift shop there is a Starbucks where you can get coffee, water, bagel, fresh fruit, juice, etc. Our room on 39 was nicely sized with a large comfy bed, bed linens and pillows. My wife is really picky about her pillows and she really liked these. Nice TV, desk area, couch and chair, plenty of receptacles for Ipads, phones, etc. The room was quiet and relaxed and the temp system worked efficiently and effectively. As previously mentioned running down to the 8th floor in the morning happened in a flash with their efficient elevator system. My only beef is that their was mold and a hair on the white shower curtain very visible to the eye. Other than that, I give this Marriott a 5 star rating and I don't give out many.