APPALLING Rude, Old, expensive zero value for money
Was pretty much forced to stay here for a conference. Rooms were nothing special, took forever to switch the bath to shower, iron drenched my clothes, offered a free upgrade then charged for it on day of departure before going back in the afternoon to get it sorted out. On departure one of my bags was left behind by staff and not placed in taxi. When I called the hotel could not get it to me at the station within the hour I had and then sought to charge me for the courier, Insane. The worst part is knowing I would never have stayed there myself in the first place.
Go and stay at a Kimpton hotel they are sooooo much better.