Great hotel, great deal
I came with two friends for spring break looking for a good deal on a Riverwalk hotel. We chose this one because of the location backing up to the river, the price, and the good reviews.
We stayed in a king suite. It had a good amount of room for three girls with lots of toiletries. It has a good size bathroom as well as a long counter with a sink in the livingroom area. There were two TVs and two closets as well.
The first night we stayed was St. Patrick's day, so we were worried about the potential for noise and rowdy neighbors, but once we came back to the hotel around 1AM, all was quiet in the hotel and we slept without interruptions.
Although I had read about issues with the maid services, our experience with the guest services was excellent. In fact, the maids, bellhops, and room service staff were more friendly than the front desk staff. A maid came back to our room in the evening to bring us towels without being asked on a day that we had slept in and missed our room cleaning. One night, there was a tornado watch near San Antonio. The lady who brought us our room service was very understanding and told us not to worry - the hotel would call us if the weather got too severe near the hotel. Over all, our experience with the service people was great.
A big perk of the hotel was the complementary breakfast. There was a huge selection: omelettes, pancakes, cereal, bagels, oatmeal, biscuits and gravy, eggs, etc. I would suggest trying to get down there before 8:30, because every time we came down after that we had to wait to get a table and the food was lukewarm.
For the price, the location was quite good, but it was near the edge of the Riverwalk area and was surrounded by sketchy areas on a couple of sides. Let's just say I wouldn't want to walk alone on some of those streets at night.
We really had a great stay at this hotel and would definitely recommend it.