Great value,excellent location,helpful,friendly staff
I've stayed in this hotel many times. As an older & solo traveler,I like to stay where I feel safe & secure. The location is most appreciated in inclement weather as most of the theaters are nearby, Restaurant Row, Hell's Kitchen & tons of eateries are all around & most deliver. WiFi, breakfast ,24 hr coffee & tea, phone calls including Canada are also included. The rooms are small but comparable to the other NYC hotels, and clean. In my last visit, I was in the upgraded room with new bed & beddings. It was so comfortable, I slept so well that I missed most of the breakfasts. It also had a small refrigerator. I highly recommend this room. For the seniors, the bathrooms don't have grab bars & the tub can be slippery, so be careful. I now get a "Welcome back" greeting by the very helpful staff, especially Nigel, Trinita & Natasha!