HUGE NYC rooms; quiet; great service
"Large King" room was the biggest non-suite hotel room I've ever stayed in in NYC. Very comfortable, modern decor; very large bathroom with enclosed toilet on one side, and soaking tub across from large walk-in rain-shower across the way. Minimalist decor with hardwood flooring, white walls, onyx bathroom, white linens, blond wood desk/modular units and drawers. Lighting system is a bit complex to use, but provides automatic preset configurations for "work", "relax", etc, as well as an "all on" and "all off" switch. Checking in was amazing -- you are greeted at the door by someone with an ipad who takes care of you, rather than waiting in line. There's obviously been a lot of work on customer service. My two pet peeves were addressed: Wifi is free (as it should be in all upscale hotels); plenty of towels -- nice heavy big white towels. My room was very quiet, the bed was extremely comfortable, and I slept very well. As an added bonus, the food and drink in the mini-bar are free, with the exception of alcohol. However, there is a free wine reception every evening from 6-8, and there is tea and coffee, including espresso/cappucino, in the lobby 24/7. Although I chose this hotel for business on Wall Street, I would definitely stay here again for any purpose in NYC. It's about two blocks from the Wall St. subway station (red lines 2,3), about 10 minutes by subway from Penn Station.