Disappointing, not up to Hilton Standard?
We knew it would be big and impersonal. A plus is that several rental car companies have their dropoff directly across the road. Also it is in a very good location.
Check in as a Hilton Honors member was pretty quick. Rooms are a reasonable size. Major issues:
1. There is no Lounge. Instead you get a voucher for a free coffee and pastry at Starbucks or for $10 extra have the full buffet breakfast. I didn't see any particular notification on the website that there is no lounge and perhaps regular visitors know it but we didn't. An unpleasant shock. As several others recommend do not have the full buffet breakfast; it's not very good.
2. Our room had no mini bar or fridge. I rang reception and was told that all fridges had been removed, that no room at all had a fridge but that we could have one for a total of $15 for our 3 day stay. This was erroneous as my children's room did have a fridge. Again this was not highlighted on the website. Although I see now that fridges are not listed as a room amenity - I didn't even think of looking at the list having assumed that any Hilton would have one. As a Hilton Honors gold member the offer of a fridge for free would have been nice; I considered the idea of paying for a fridge an insult,
Also the rooms and corridors are in need of a makeover.
If I had know this hotel had no fridges and no lounge I would have considered another hotel.
Overall not up to Hilton standard in my view.