Good things but starting to get worried.
Stayed on the fourth floor corner suite with our dog and didn't have any real problems, but the overall quality of the hotel has gone down hill since I was there about a year ago. The valet parking is a little hard to get to, it is in the alley way off the side of the hotel, but I only had to do one lap around the block to figure it out. Check-in went smoothly and the front desk was very professional and friendly. The hallways looked very clean and did not have any odors. When we walked into the room though I got a little concerned as there were quite a few stains on the carpet. The room did not smell like animal so I guess they were cleaned as well as they could be. The living room was huge and there was a working thermostat, the windows did open, a mini fridge, a microwave, a coffee pot and a flat screen TV. The bathroom was small, but then, I'd rather have a big room. The bedroom had a working thermostat and a huge, comfy bed; not one of those hard, horrid hotel beds. There is sign of wear throughout the rooms. The curtains were worn at the edges, there were dings on the counter in the bathroom and the kitchen, but overall, a great deal for the value. It is in the heart of everything, the staff can get you to where you want to go with no issues. I am disappointed there was no bar, restaurant or room service. Breakfast was included and left a lot to be desired, very tasteless overall, but the coffee was great. The hotel has separated from their parent chain, so some of the frills are no longer there, like the bathrobes, and special packages, but hopefully things will improve from here. FYI, we did not stay with any kids, but the staff was great to the dog and very engaging with all the children there. The only things that could have been looked at negatively is the fact they seemed to be having trouble with the cable and they only had one corkscrew in the hotel, but they did offer to open as many bottles of wine as I wanted, so that issue was solved.