It's always something!
I have stayed here 3-4 times over the past few years, always related to a conference. Every time I have been to this hotel, there has always been an "issue." This time, there was no water, .....literally, the first night of our stay. The staff are nice and attentive and the service is pretty much what you would expect form a Ritz, but the place is in need of an update. I have never experienced these problems with the Ritz in Georgetown or at Pentagon City (or any other Ritz for that matter). If it were not for the meeting I was attending being based here, I would not choose this hotel again. There are several other excellent hotels within a few blocks.