Yuck
The hotel’s website states, “Fresh from a multi-million dollar renovation, the Four Points by Sheraton Houston Southwest is ready to welcome you with uncomplicated comforts and a great central location between downtown and the Galleria, with easy access via U.S. 59 at Kirby.”
The hotel should demand a refund from the contractor who handled the multi-million dollar renovation. This place is a dump. The rooms are grimy and unkempt. The sheets were just plain dirty. I don’t even think they were fresh sheets. The towels were threadbare and felt like sand paper. The staff was functional, but they were definitely more concerned about chatting with each other than helping guests. I was there for less than 12 hours, and that was too long.
I picked this hotel because of its proximity to the location of a funeral I attended. Thanks goodness I only stayed there for one night. I’ll never stay there again. Lesson learned.