Disappointed
I have stayed at many Hilton, HGI, Hampton over the years, I am a hhonors member! I was very disappointed with this one...escpecially for the price! When we checked in the hotel staff was less that nice. Our AC didn't work in the room so I called to ask to have it fix, however, my husband is an electrician so he took off the thermostat off the wall and removed the corrosion that was on it to fix it. I called down to let them know that they didn't need to come up and just so happens my son was downstairs getting a soda and overheard them making fun of us for having the AC break, then fixing it! I obviously didn't ask for anything just told them don't worry we fixed it! The rude attitude continued until the next day with the next shift. However, I do want to mention the people that take you to the airport were extremely nice and helpful both to and from the airport! One additional surprise was there is a cost at parking your car at the hotel while you travel. I was told over the phone it was complimentary. Definitely will be staying at Humble Hampton again!