What a joy to stay here
First of all I've stayed at this Sheraton several times over the years. I have always been pleased each time. As a SPG member, it always seems like there is one or two little extra things that I recieve, room upgrade, etc. But even without any of that, it feels like a home away from home, everything is clean and well maintained, comfortable bed, close to Michigan Avenue and wonderful convention and meeting facilities. As for the staff, thye have always been perfect and very helpful. Somehow they have always seemed to understand what I'm asking and go a bit further to make sure I have/know what I needed. When I'm in downtown Chicago, I don't want to stay anywhere else.