Not What You Expect from a Westin
My wife and I are frequent travelers, and we've stayed at a countless number of Westin Hotels both in the US and outside. So when we had to make last minute hotel reservations in San Francisco we didn't give it much thought and booked 2 nights here. What a mistake. This hotel is not what we'd come to expect of Westin hotels. It's old and antiquated, and the rooms are in dire need of a renovation. Our room had a musty odor, and the rug looked like it wasn't cleaned since the 1960s. The noise from the street was unbearable, and when we complained to the front desk, they only replied that it would stop after 10 PM. You could not pay us enough to stay here again, and we're very disappointed that this hotel is considered part of the Westin chain.