Faced unauthorized charges from Sheraton Midtown -Times Sq.
Hello all, I stayed at this hotel for 9 nights. The room given was of good quality however service wasn’t upto mark being 4 star. 
The Hotel is a 4 star starwood hotel, but comparing to the 4 stars I have stayed around the world esp in the Middle East, this hotel has not kept it up to 4 star mark. Service staff were not warm however, there were 3 girls who kept going on shifts who were completely opposite -they were very warm and offered great assistance when asked. 
The hotel charged me USD 20 before arrival (I gathered they wanted to check if my Gold credit card is authentic) - and that was the last time I saw those 20 dollars :(. 
The hotel charged me for the whole stay right on the second night. Dang! Unexpected and rude. I ignored and said I owe them this anyway, it can be forgotten.
On the 5th night the hotel charged me USD500. Completely *unauthorized*. I enquired and the Concierge promised to revert. I stressed I wanted to talk to Finance Manager. The Fin Mgr left a message for me via concierge staff saying these are taxes and will be reimbursed after deducting room service / mini bar. Mini-bar? Firstly I dont drink secondly the mini bar was tiny with limited options.
Anyway, at check out time they settled some 120 dollars for restaurant dining and promised to reimburse the remaining 200-300 dollars to my credit card. Ever since that day I haven’t since seen those 300 dollars :( 
So basically they charged me USD 320 which I have not authorized at all and they bagged them for free. Now I know where some hotels make their other income from. 
My advise is dont trust the Hotel with your credit card details. Just cut them a cheque or pay cash. Be careful with your credit card. Thank you for reading :)