family of 4 holiday ( 2 adults and 2 small boys) - 3 rooms in 5 days!
First of all I will start with the positives. The restaurant is very good and the staff there are very friendly; The Bagel bros does great Coffee and being near mission beach etc made getting around very easy. A swimming pool is heated and very nice.
Now for the downside - the rooms. I have stayed in a wide variety of Hyatt / Omnis and Hiltons around the world so I am used to some ' intresting' situations when it comes to hotel but this has to go down as the worst experience with rooms I have had for a very long time. Received upgrade due to status - opened the curtains, looked out of the balcony to gaze upon the wonderful view of the garbage bins and AC system off the balcony. So requested the rooms which I had originally booked in the suites, walked through the doors and stepped back into the 80s. Opened the curtains to be face to face with a couple staring over the hedge into our room ( not the water / ocean view I was expecting). Sofa was broken and 1 of the queen beds was broken, generally dirty with a strange smell and humming noise ( I was now next to the garbage bins and the A/C unit). Moved again into the tower, higher floor but still lookiing over the garbage and the incesent noise of the a/c system rumbling most of the day and night. bath switch broke so trying to shower a 2 year old for 3 days was challenging. Reported the issue to reception who kept promising maintenance would repair but to no avail. Then no hot water unless we ran the shower for a full 10mins every morning. 
I could go on but I think you get the picture - to summarise: lovely hotel, great location, restaurant staff and consiege very helpful but rooms and noise need sorting. Main advice, beware of the suits unless you fancy a trip back to the 80s and bring cleaning items with you.