Not a 4 star hotel very disappointed. NEEDED EAR PLUGS TO SLEEP
We booked into a 'city view' room and we couldn't sleep at all. There is a train right beside the hotel that goes screaching by every hour. When we asked to change rooms, they said it would be $128 per night extra to move. Then, they sent up ear plugs. The staff seemed very accustomed to hearing these complaints. It was such an unfortunate experience for us. The room was tiny and the bathroom was even smaller. The air conditioning didn't work and there was a musty smell everywhere. The restaurant is nice, but we couldn't stay there all night. Eventually we had to go back to our horrible room and try and sleep with ear plugs in. It's the worst hotel experience my husband and I have ever had. We will not even stay at this place again.