Great Hotel!
One word to some up this hotel... AMAZING. It is a very large property which might be a drawback for some people but not a bother for me. My wife and I were there for our anniversary and the hotel made it very special. I had requested a room with a view of the lake before we had went and they did me one better. We were on the 36th floor of the west tower, which provided a magnificent view of Lake Michigan and part of Navy Pier. Also had a nice view of the Chicago River. They were also nice enough to have complimentary champagne and chocolate covered strawberries in our room upon arrival. This was a very nice and classy surprise! Hotel is located within walking distance of the Magnificent Mile and Navy Pier. The property has numerous bars and restaurants on site, we utilized The Big Bar. The drinks here are a bit pricy but the sizes are a reflection of the name. The hotel has a Starbucks on site as well as small gift shop area. All of the employees that I dealt with were very friendly and professional. I did have to wait a bit for my car from valet but they were extremely busy at the time i needed my car. A tip would be to get the package where parking and wifi are included as it will save you about $40 if you will have a vehicle there. This is definitely somewhere I would stay again.