business hotel - it aint one for romance!
Stayed here for a special occasion trip to NY - just the two of us for a romantic long weekend away. The hotel was absolutely "adequate" in terms of accommodation, but was a mistake in terms of seeking a romantic / warm atmosphere.
Receptionists were all cold and formal, but not in a "Ritz" polite way, just "yes, what do you want?" kind of way. 
We had to change rooms 3/4 times before we found one that we were happy with either due to adjoining door, noise or just plain tiny! (we had booked deluxe room, one up from standard)
I enquired about wifi and was told it was something like $12 a day, but when I asked if there was any cheaper options was told "no" then it dawned on me, all the people hanging around reception on their iphones must know something.....the wifi reception from the downstairs starbucks carries a signal to the foyer of the Westin....for free.
Anyway, onto more important things. The room was fine in the end, very very clean and tidy. Good TV and the BED!! WOW those Westin beds really are AMAZING! I am not one for gimmicks and when I read all this bumph about how good these "heavenly" beds are I was non-plussed, but now I have slept in one, I an vouch for their effectiveness. Brilliant!
Location - Brilliant. Right near but not IN Times Square, so you get taxi really easily, can walk most places really easily and have loads of stuff going on nearby, but the hotel itself is in a quiet area. 
I must say, however, after much nudging and winking and speaking in a nice way to reception for a good while, and also with Virgin rep, the hotel did provide a BRILLIANT birthday cake for my wife and a bottle of sparkling wine. I said at the top that this hotel is not romantic and it isn't but that is my disappointment, not the hotel's fault. So any blokes, reading this thinking of a romantic get away, choose the Ritz Carlton or the warldorf or something. This hotel is fine for a hotel, but not a "destination"