Not Good. Not Bad. Just Average
Gosh, I hate that I am writing this review. I wanted to have a very strong like for this experience. 
The Good:
The location. It is within walking distance to all of our favorite sites - Michigan Avenue, Millenium Park, and State Street. CVS across the street is always helpful.
The staff. Very friendly. Helpful staff. The bellhops, the front desk clerks, and the concierge. Everyone was really nice.
The lobby was phenemonal. Very modern and clean. 
The room had chargers for different devices - I forgot my iPhone charger and definitely took advantage of this.
The room was overall very clean.
The Bad:
It took more than five minutes for the water to heat up.
The Ugly:
That shower stall. My goodness. There was soooo much mold. There was no way that we were getting in that shower stall. We brainstormed ideas to prevent our feet from touching the stall - plastic bags wrapped around our feet, running across the street to CVS for bleach and shower shoes.
We decided to ask for another room...at 11:35 pm. I was surprised at the response that I received from the front desk. I don't believe that a late-night maintenance call is the appropriate solution and insisted on a room change. My request was fulfilled, but I was a little disappointed that I had to ask three times.
This room was better, but there were still issues with the shower stall, but we remedied that with shower shoes. :) Bring your own!