Excellent customer service
Stayed at this hotel in celebration of my husband's milestone birthday! From the moment we checked in to the last night of our stay, everything was a 5 star experience. On our last night we stopped by the front desk and was greeted by the friendliest, nicest, outgoing clerk named Gentlejoy. Her name fits her personality! Our flight home the following day wasn't until 7:00 p.m. She granted us a late check out and when I told her it was my husband's birthday, she treated us to a drink at the bar! Doesn't get any better than this! Next time we won't wait 30 years to return to beautiful San Diego.