Better than expected
The hotel is better than the typical roadside springhill. Room was mostly quite although bed was worn and sagging was acceptable. Had paul mitchel soap that many marriott family hotels are going to. Had microwave and fridge something i think all spring hill brand has. Staff while friendly didn't seem as professional as other places. Example was trainee couldn't figure out how to check me in and had to wait for help, had forgot something a bit later after valet parked car, they had me go find the car on my own rather than escort me or go get it for me although was polite, room service never answer phone so had to go down to bar and order. Though the roomservice salmon was very good and faster than expected once ordered. I asked about shuttle to pike market and was told shuttle goes only on the hour and will drop me several blocks away as they dont go there- seems tacky, ended up having my friend pick me up since i didn't want to pay a cab or deal with parking and was only like a mile away. I've been sour on the spinghill brand but this was an experience that improved the brand image for me, guess it helps when expections are low. Oh and the elevator was a fast one, so many are really slow so i liked this.