Don't be fooled by their beautiful lobby
I have stayed at the Roosevelt Hotel on multiple occassions for business since it is one of only 3 approved properties for my compnay. This last trip there however is my last! I paid for a Deluxe room that was anything BUT. The bathroom like in all of their rooms is so small that if you are overweight you woudln't be able to shut the door while using the facilities. The room was supposedly renovated in the last year but all they did was fill in the paint chips on the wall and install a flat screen TV that is too small for the space. There is a desk in the room but power outlets are on the other side of the room so it is useless for work. The heater was broken all 3 nights and the maintenance crew had to be called to my room each night to manually shut it off. The cable was out for one night with no update, no apology and no credit to the account. Finally when it came time to check out I had to wait in line since they don't believe in easy check out with a pre-printed bill. The only nice part of the hotel is their beautiful lobby but that is where the beauty begins and ends!