Our favorite NYC hotel
My daughter and I make an annual trip to NYC to shop and go to the theatre and just spend quality girl time together. We have stayed at approximately 10 different hotels over the years and this was by far my favorite. I was a little reluctant to stay right in Times Square because of the noise, but when we were in our room we never heard any noise from the streets.
We booked a corner suite on the 14th floor. Our room was large and amazing. I would definitely recommend a suite if your budget can afford it. Check in went quickly. the room was clean and comfortable. 
I love this location. It was great to buy theatre tickets right in the hotel and with a savings as well. 
The only drawback was the wireless internet did not work in our room. My daughter and I both have iPads and had to go to the 8th floor to get any internet connection. I believe the charge is $16.95 a day, but we were not charged being it did not work. An IT person even came to our room, but he couldn't get it to work. I don't know if this was a problem for the entire hotel or not. We eventually just gave up on it.
The elevators are great. I saw some foreigners having a hard time figuring them out, but I thought that they were great. Interesting concept. 
The staff was exceptionally accommodating and helpful. 
I would highly recommend this hotel!