Not at all what I expected
I live in SA but decided to book a night here with my husband. My husband's family is from Australia and a large group will be visiting SA so I wanted to check out the Westin to see if it was a place I'd recommend to them on their visit here. Both my husband and I were HIGHLY disappointed. Check in times are not until 4pm. The pool area is small and not nearly enough lounges/chairs to accomodate guests. We walked around for 20 min and never found a place for us. We then decided to grab a bite while we waited to be checked in since we couldn't enjoy the pool. Our soup came out cold, so we sent it back only for it to come out cold a second time. They also don't have the ability to rent movies in your room like most all other hotels. Being the avid travelers we are we have stayed at many hotels, some high end and some not but to be honest for the price and quality of thisotel we were very disappointed. I will not be recommending this hotel to my in-laws or to anyone for that matter. The one positive I can say is the lady who served us at the day time lounge area bar was fantastic. Made amazing drinks and was so super friendly. I wish I would have gotten her name.