Fair stay
My organization hosted 80 attendees at a meeting from October 1 – 7, 2012. Prior to arriving we had done a site visit, so I was pretty comfortable knowing the layout of the hotel. The hotel’s front desk and concierge staff always appeared on the ball from my initial site visit up until it was time to depart. Note: It is a full service hotel which was pointed out in a nice way to me when I headed downstairs for a cart to transport my luggage downstairs at check-out time. Bags must be brought up and down to your room by concierge staff if you’re using a hotel cart.
I was placed in a room on the 8th floor that overlooked the harbor. What a view it was! My primary requests were for a room close to an elevator and with an air purifier, so the view was a bonus! My room came with the complimentary binoculars which I was quite frankly too busy to use because I was working, but it was a nice touch anyway.
Staff friendliness was a mixed bag. Front desk and concierge staff were fabulous. I walked the hallways a lot getting to and from meetings in parlor rooms and meeting rooms and I found cleaning staff were often surly and never said hello. This was in direct contrast to recent properties where we stayed for business events.
The property itself is a bit dated. They are working on the elevators which I was told would take another year to complete. At peak times (like at breakfast or dinner time), it could take 2 elevators before you could get on because they were so packed! Hallways near elevators seemed to be very hot on several floors. 
The property is very large and unless you make a special request you might find that your room is way on the other side of the building. I requested a room close to an elevator and even so, I had to walk by 15 rooms on each side before I got to my own. Others in my party had it worse!
As others have mentioned there is street noise – especially if your window faces the harbor. Sirens, garbage trucks, cars all went by at all times of the night and early mornings. I am not a light sleeper and even I was disturbed a couple nights.
Banquet services for the most part (if buffet meals) were very good except for a group dinner on Friday when my organization “tried” a sit down dinner. Food was served cold and my table started eating ½ hour after others. Some people were eating dessert while a few at my table hadn’t received their entrees yet! Why the hotel would think that rare meat would be popular is beyond me. 
Room set ups did not go as smoothly as we’re accustomed to at other properties and I had one unpleasant interaction with a rude AV/IT manager who never apologized directly. 
All in all, for the leisure traveler who has limited expectations and don’t plan to stay at the hotel much, the hotel is a good choice. For meeting planners it’s a mixed bag and you can probably do better.
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