Beyond Our Expectations!
If you are visiting the Boston area give yourself a remarkable gift by staying at this hotel. My husband and I were fortunate to be able to take a anniversary trip to Boston and our accommodations were "the icing on the cake". From the moment we entered the stately lobby until the bellman and valet tucked us into our car the day we left, we were treated royally! On our arrival we were so surprised when shortly after we settled into our room we were sent up a complimentary bottle of wine and a cheese platter with a card signed by the front desk to congratulate us on our 36th anniversary. Other details such as providing iced lemonade (in the lobby) to the guests as they came back to their rooms in the afternoon (remember this was during a heat wave) were mind boggling. This type of attention to detail, and service ( always with a smile) is a testament to the running of the hotel. Every staff member we encountered always seemed to not only respect the guests but their colleagues as well. I cannot say enough about this hotel. Believe all the positive reports you have read -------other hotels could learn from the running of this establishment. To the the staff whom we had the pleasure of meeting. Thank you! Until we meet again...............