Not up to par with the one in Grand Prairie
I guess I shouldn't be surprised, but the decor of this hotel was nearly identical to the Hyatt Place in Grand Prairie, and the building plan was completely identical. This location, however, dropped the ball right at the start. 
We booked on line, and made a request for extra pillows, and extra coffee in the room. When we got to our room, there were no extra pillows, and no extra coffee. Other than that, the hotel was pretty much the same as the one in Grand Prairie, but the employees in Grand Prairie were more friendly, more accommodating, and more eager to serve. 
Other than that, the hotels were identical, comfortable, and neat. Just note that, due to location, the San Antonio Hyatt Place costs about twice as much, but it is directly on the River Walk, and easy walking distance to many attractions, (including the Alamo), and many, many places to dine. The location, and the way it facilitated getting around was worth the extra cost.
One final note that may or may not have affected service is the fact that there seemed to be a lot of elementary students and their families staying at the hotel who seemed to be in town for some type of cheer leading event. Most of our floor was taken up with accommodations for these people. 
I would like to note that the San Antonio Hyatt Place had a superior hot breakfast. We don't eat meat, but, if we did, this place offered three varieties of breakfast sandwiches served on English muffins.