Nice lobby & bar, but dated rooms
First, this hotel is in a great location in San Francisco, and convenient to bars, restaurants, shopping and art galleries.
Second, the staff is very good - friendly and helpful.
Third, the lobby and bar area are very nice, and have been updated. The bar is GREAT.
Fourth, the hotel is well maintained and clean.
But... (you knew there was a "but" didn't you?) the rooms are DATED. Everything in the hotel has been painted 20 times. The rooms are a cheap (and unsuccessful) attempt at hip, with ugly orange lexan plastic tables. The paint colors in the room are dated. The carpet is dated. (There were 4 of us staying in different rooms on different floors of the hotel, and I verified with my friends that they had the same reaction to their rooms as I did).
The bath was fine; not too dated.
The bed was comfortable enough, but not of the quality I'd expect for a hotel of this cost.
All in all, I expect more from a $400/night hotel. Granted, it's in the heart of San Fran and this is an expensive city, but THE OWNERS DON'T APPEAR TO BE PUTTING MONEY BACK IN TO THE ROOMS, and it shows.
Would I stay here again? Probably not. For this price I'd try another hotel down the street. Would I have another drink in the bar, sure...