Wish I knew then what I know now!
I was pleased to learn that I would be staying at a Westin Hotel as I have had very good experiences at Westin in other cities. However, I am extremely disappointed with my stay. I knew it would cost $60 per night for valet with no in and out service. I did not know and was not told that I would be charged an extra $10 each night because they considered my small suv "oversized." I did not receive my SPG points for any of my incidentals because the rude front staff person refused to take my membership card. The room was okay but it was disappointing that, like so many other hotels now, there was no room in the minibar to store some water as a charge would be added to our bill for anything moved in the minibar. Arrived after 11:00 pm and there was only a limited room service menu available. The concierge could not provide me any information about Brooklyn except to print out driving directions for me.