Dreadful hotel
This is a long review.
We purchased the room thru Priceline for 2 nights. When we checked in, the room wasn't ready and the front desk staff was rude and unprofessional. The worst was that she told us our room was on the 3rd floor but did not disclose that street level was 4th floor so our room was really on the underground level with no outside windows. The hotel made an inside area into a false European village with painted blue skies and floating clouds and put some "windows" on the rooms facing the "village" hotel hallways. Windows that cannot get fresh air or sun light! The room was big but since it's underground, there was a somewhat musty smell to it. I asked to get a different room and the staff said I had to pay more to get one but I was not allowed to check it out first since the rooms were being cleaned (company policy) and it would take a while. We were tired from our travel and just wanted to rest so we just accepted the room. That was a mistake.
The AC in the room was just like the title of that movie, Extremely Loud and Incredibly Close. Think of a vacuum cleaner going on and off 5 ft from your bed every few minutes. We tried to switch it from "auto" to "on" thinking it might fool our brains that it would be just white noise. Didn't work. Woke up so many times at night. The TV was a very small old "tube" unit with no CC. The cable stopped working in the evening (for the entire hotel we were told) and all that was available were the movie previews. An in-room movie would cost $16.95 + tax, which was given to us free (although they tried to bill us for it). The walls of the room felt very flimsy and the sagging door stuck badly. A screw which fastened the toilet paper roll to the wall came out on the other side of the wall under the sink where a young child could put her fingers on. Most furnishings felt cheap and run-down. The desk chair was one of those you would find at a cheap restaurant. The hot water took a long time to heat up for the sink and the bathroom was tiny. There are gaps around the door and window curtains so there was a lot of light seeping thru the gaps.
After a night of torture, we woke up at 5am and called the front desk asking to switch the room and was told we would have the room by noon. We went back to ask before leaving for some sightseeing in the morning. Unfortunately we ran into the same rude front desk person. She basically denied our request and said the AC units in the entire hotel made the same loud noises. We couldn't believe our ears. I could tell my husband was about to lose it; that's when she said she would send in a technician to fix it. She said it would be pointless to give us a new room with the same problem. We accepted. When we came back, again she insisted the noise was normal and all the rooms had the same noise level. But she did reserve another room and let us check it out. The room was on the 5th floor with outside windows and the AC, though somewhat loud, did not make the same extremely loud noises and didn't go on as frequently. 
This room was much smaller and the chairs in the room were very worn and dirty looking. The shower leaked. The glass shelf in the bathroom cracked. The sink stopper had to be propped up by a fork. The carpet looked questionable. But we stopped caring. The room overlooked the delivery entrance of the hotel with a dumpster. The noisy deliveries and trash collection started at 8am and woke us all up but least we got more sleep than the night before.
The hotel was very old and tired. The carpet was very worn. I used the business center briefly but there was a very strong odor that drove me out after a short time. 
During our stay we did meet some other helpful staff members. At least they were not rude and did want to help. The only other good things were the free wifi and a convenient location. 
I would never stay at this hotel again. It was a terrible experience. The management needs to shoulder much of the blame for not training their staff and for not properly maintaining the hotel. It's especially shameful for the owner of the hotel to not invest in the renovations, leaving the hotel in such a state of disgrace.