Horrible stay
I had the displeasure of staying at the Residence Inn at I-77 and Tyvola in Charlotte. My trouble started at check-in. I specifically requested a room other than handicap accessible, as I was staying several nights. Nonetheless, the hotel staff proceeded to put me in such a room. While the kitchenette had been remodeled and was hardly used, the bathroom was well-worn and dirty. The tile floor was cracked, there was hair and a ring in the shower/tub, the bed was saggy and uncomfortable, and the pillows were thin and provided no neck and head support. I was uncomfortable during my entire stay. I am a seasoned business traveler and found this hotel among the worst, including places I have stayed in the Third World. Marriott really blew it with this property and I will not be returning.