Parking here is Pathetic
As a long time Hilton Honors Memebr I booked a room here for an extended weekend May 25-28, 2012. The remodeled room was nice even though no upgrade (figure hilton is more intrested in selling them to the highest bidder these days for cash or points). Being we were not up graded they did nto follow the profile of a higher floor we were on the 6th where the room floors start as well we were not provided the additional towles. The most upsetting issue with this hotel above the lack of solving their issues over the weekend, was their $33.50 per night Parking Valet service (or lack of). The first morning we called down 30 minutes in advance but it took 1 hour and 10 minutes for them to give us the car. When we returned took over 10 minutes to pull off the street just to give them the car back. We went to the room to freshen up 3 hours later the car was still sitting in front of the hotel.( I was told they were busy) The excuse of a busy weekend sounded reasonable but the truth is they only had 3 people working the Valet and they don't own the parking if they do it is some distance formt he building. I will never select this hotel when visiting SA as when we walked by the "W" Hotel and one other hotel their valet service never seemed backed up. Rooms are concrete boxes buitl in 1973/1974 so any water piping touching the box your sleeping in will be heard anytime someone calls for water.