Not happy
3 of us arrived for convention and although the hotel and rooms are nice we were shocked at the nickel and diming. The lounge is over priced and as that is the only place for dinner there should be a better menu and better pricing. We moved hotels after 2 nights. We were not fortunate to meet the " great staff", we did not get cookies upon checking in. Could not get a luggage cart and the staff member valet just walked away. The staff at the Starbucks is very nice. Our biggest complaint was the WiFi, $14 per per room is one thing, but per device is disgusting! At $9 per glass of wine we were not about to spend our evenings in the Lobby to get our work done. Holiday Inn Express! Free shuttle, free wifi, free breakfast, free parking .. Great staff!