Fine Hotel But WiFi Useless
I attended a conference at this hotel in May. The property is very attractive, located on a busy and popular section of the Riverwalk. The lobby is spectacular, soaring many stories above the lobby floor. Check-in was fast and efficient, the staff friendly and very helpful. My room was astonishingly large for a standard room with a view of the lobby, 10 floors down. I did eat the first night at the lobby bar (got in late) and the food is standard hotel fare -- hot, filling and flavorful but not memorable.
My room was very quiet, surprising for a busy business hotel.
I couldn't ask for more from a large, business hotel.
My one complaint - and this is a big one for me - is the useless WiFi service. I could usually log on but the bandwidth was completely insufficient for the number of users, obviously. Those of us dependent on the Internet to conduct business were left with nothing. My phone had a faster connection than my computer. Others attending the conference who expected files and email from me had to seek me out in person for the information they needed. The failure of the hotel to provide adequate Internet service caused quite a bit of extra work for me. I wouldn't stay there again unless I was convinced they had replaced their current service with a more robust one.