A dump
I'm a huge Starwood fan and I always stay at Starwood hotels for personal trips and try for business trips. I've been a member for well over 12 yrs. They are always great. From the more economical ones, Four Points, to the more luxury hotels; WHotels & St Regis. Always a fantastic experience. I've been to Starwood in the US and international. 
But, The Manhattan is terrible. I'm traveling with my 9 yr old daughter and wanted a hotel with a pool in midtown. We normally stay at the Le. Parker Meridian...and how I wish we were there now. It was suppose to be a special trip for her but this is disgusting. I can't believe we have to stay another night here. I'm ready to go out and buy disinfectant. 
No room service. No restaurant after bfast, no bar. Nothing. Old hallways. Gross carpets. Disgusting walls. All of it is terrible.
There was one fantastic person at the front desk. Everyone else is a zombie.
DO not stay here. 
I can't believe I wasted 30,000 points plus paying for one night.
Never again.