Worth every penny!
When we arrived, we were exhausted. Check in time was in two hours but decided to go ahead and let them know we were there. The man behind the counter asked if this was our first time to visit Austin. I said yes and he gave me 3 maps. One was of restaurants, another was of attractions and the last one was a map of how to get around Austin. He handed us our keys and told us that our room was ready. He didn't even charge us for checking in early! Anything that we needed the staff was prompt to get. We felt like a valued customer and we will ALWAYS stay at this hotel.