Great Customer Service!
We have stayed at this hotel previously and knew it was a quality hotel. Upon our second stay a few months later, we ran into Mervin at the front desk and he made our stay exceptional by making sure we received everything we needed to make this stay better than the first. 
Thank you to Marvin and the staff at the 60 Thompson. We will certainly return in the future and reccomend your hotel to our friends and family.