Bad Service and Dated Rooms
We stayed here on our last night in Chicago to be closer to the water(we stayed previously at the Homewood Suites by Hilton Chicago Downtown - STAY THERE INSTEAD!) 
When we arrived no one offered to help us with our bags even though there were 3 or 4 bellmen that \ just standing there...and when we got to our rooms I was extremely disappointed, there the room just had the 2 double beds, desk and a small dresser (everything was dated especially the carpet). They didn't even have a mini fridge! In our room had this huge radiator that turned on every other hour making a terrible noise that woke us up throughout the night.
Then to top it off the next morning we went down for breakfast and we were then informed that breakfast is $19.99! I only stay at hotels with free breakfast and was informed when booking this hotel that this hotel had free breakfast which I informed the night manager, which choose to do nothing even though I was a Gold Member Priority Points member. I really don't recommend staying at this hotel. Its not worth it and they're much better Chicago hotels out there.