Disappointed
I was touring America with my family from West coast to East with this being our last stop. Upon booking in I knew things were not going to plan when the receptionist stated they had to check something. Having booked everything over four months ago I was surprised to find upon his return that they had sold our room on due to a large conference being held there. Offered an alternative with two “put up beds” for my children. Very disappointed but was told I would get my room back the following day plus breakfast added. Took the shine of what had been a fantastic trip up until then. Was informed a manager would contact us, never did. It appears the hotel is geared more to corporate events than personal service. The only plus side was the location. Will not be returning.