Do it yourself !
Free wifi didn't work, they made me ring the 1 800 number to their ISP, and after 40 mins trying to fix it, it still didn't work.
Check out person was to stupid to understand when I tried to explain, so their Satifaction Gurantee amounted to nothing.
Room was pleasant enough location turned out to be 1 street away from skid row, so a walk was pestered by bums with their hands out.
I wouldn't stay again here, even though I mostly use this chain.