Filthy hotel - be warned
We arrived early on the day of our stay, and they offered to put our bags in their locker room whilst they sorted out the room. We got back at midnight and the room was ready, but awful.
- There were blood stains on the comforter
- There were body-hairs within the bed
- The toilet was covered in pubic-hairs (i.e. unflushed)
- There was a hole in the wall next to the air-vent.
I have added photos for you to see.
The first two were unacceptable, but they did come and give us new sheets and a comforter at midnight. The latter we only realised in the morning after a freezing night's sleep (we had ensured all the windows were closed and couldn't find the hole in the dark).
Also the internet didn't work and their reason was "the connection isn't that good in the corner rooms" the first time, the second time we complained they said it was "because lots of people are on-line" - at 0200 in the morning on a weekday in New York - really!
After complaining they changed our room for the last three nights and the manager guaranteed the room would be clean. The room was cleaner (not hard), however there were still hairs on the bedsheets, so we had to get them (again) to bring up some clean ones.
Apart from the state of the room:
- Breakfast: nice selection of hot and cold items, however the 
- Internet: regardless of the room, it was slow and prone to cutting out.
- Location: a block from Central Park, and the subway, so great.
- Staff: nice, always willing to help with all our problems, and polite too. There was issues with the cleaning and room-staff however based on the cleanliness of the rooms.
Overall, I wouldn't recommend staying here unless you are willing to risk a filthy room