Great location, dated property
As a Hilton Diamond member, I booked one night at this hotel for a race starting at the Art Museum. Although the location is terrific, the valet parking at $38 borders on insanity. Once I got inside, although there were three people behind the desk and only two customers in front of me, it took a full 30 minutes for me to get checked in and to obtain keys to my room. The hotel is round and thus the rooms are oddly shaped with awkward doorways. My room was large, but not clean, as I found a razor in the bathroom, popcorn on the floor in the bedroom, and the ice bucket in the mini-kitchen was filthy. The super-slow elevator, which was right next to my room, was very loud and disturbed my sleep for the entire night. To top this off, I had ordered dinner from Hilton's Requests Upon Arrival service, but it didn't show up, and when I called room service, I was told that they had never received the order. Despite this, the order showed up in two plastic bags (strange) a half hour later. I didn't partake of the free breakfast but I was told by the front desk to go early since they often run out of food.
I won't be staying here again.