Lets NY Down
Staff weren't welcoming. Room confusion and offered no apology simply recharged for the room again without explanation.
Wifi didn't work. Ordered a shuttle to the Airport and it never came. Were left standing outside freezing until they finally ordered taxi's (after being asked numerous times). Powerpoints didn't work. Hot water wasn't constant. Towels were stained.
We had 5 rooms in the hotel, all on different floors. 
With all the options that NY has to offer, find somewhere else.