Worst Residence Inn Experience Ever
We stayed at this Residence Inn on a trip to the Rose Bowl. First, its not in Beverly Hills it is on a very noisy corner of Pico and Beverly Blvd. There is a Vons market across the street but for everything else you have to drive. 
From start to finish this was a sad story of poor facilities and horrible service. Check in was fairly easy however I had requested an upper floor away from the stairwell and I got a lower floor right next to the stairwell. 
The major problems started when we walked in the room (very small and poorly maintained). We found that the cloths rack in the closet was broken and the plug in the bathroom was broken--both things that were very visible to housekeeping. Called down and had someone come up and fix. The next day we had trouble with the safe and happened to notice that a low battery signal was flashing (thanks heavens we noticed then and not when we were leaving at 5:00 a.m. and needed our Rose parade and Rose bowl tickets). Had someone come up and change the battery but again this is a basic maintenance issue. 
Housekeeping was horrible. Towels were not stocked, coffee pot not emptied, bathroom sink not cleaned, crumbs still on the kitchen counter top. Second night I specifically asked to have more towels delivered the next day as my cousin was joining us. Not only did we not get extra towels but we got fewer towels than the first day.
And then there was the parking.--$22 a day for secure parking. Problem was that they kept the gate open all weekend so there was nothing secure about the parking. So people who checked in on Saturday just drove in the parking lot and weren't charged while those of us who checked in on Thursday and Friday paid for the entire stay. Of greater concern were the 40+ car arson fires, some less than a mile from our location yet the hotel didn't keep its garage secure. When I asked, every time I was assured that the gate was being fixed.
Breakfast was not restocked. If you didn't get down before 8:30 there was not much left. And I always love the fact that Marriott wants you to reuse towels and sheets to protect the environment, but they use enough Styrofoam to fill a landfill.
Just a poor hotel all the way around.