Stay away
One of the worst experience I have ever had. It was a late evening when I arrived to JFK . I had called the hotel the day before just to advise my very late arrival .
I took a cab to hotel and was very tired because of a long flight. There was nobody in the reception .I waited a while then a lady came . I gave my passport and reservation documents to have my room key .
She then made her words which had shocking effect on me . she said that no rooms were available at that time. I showed her my booking which had done via booking.com. She could not find any word to say , just told me that they did a mistake because their system were blocked or something. They sent me another hotel close to that region. It was an awful night experience . I spent that night in a very small room like a bird nest then found another hotel (crowne plaza)and moved to there the day after. Also called booking.com and shared the matter with them.