RIP OFF STAYED 1 DAY CHARGED FOR 2
I made a reservation for two nights, did not prepay. I contacted the front desk at 9am the morning of day 2 and told them I was leaving early because my plans had changed. The clerk said okay and I asked her to email me the bill. I got the bill and was charged for both days. Spent hours on the phone with clerks, supervisors and managers and was told everything from that is our cancellation policy, (which is not what was written on my confirmation) to well because you were there until 9:00 am that is technically the second day. NO HELP from anyone, in fact they acted as if I was ripping them off...
Beside that when I arrived at 7:30 PM, I still had to wait 30 minutes for my room...