After multiple stays here, was subjected to deplorable treatment by hotel mgmt.
I had stayed 4 separate times in one month here-- yet was treated worse than a felon by the hotel staff and mgmt on my most recent visit. A simple situation was elevated to grossly inappropriate levels by the staff, when their own ineptitude was the main component of the problem. 
Customer service here is practically non existent, beyond the smile and friendly chatter you will receive at check-in--- that is the end of any cordiality the staff is able to extend. Any sort of situation requiring actual service exposes them as lazy, incompetent and unprofessional.