Excellent Service!
My company recently hosted a training event at the Chicago Marriott O'Hare hotel from August 27 through 29th and I must say, I - along with my co-workers and trainees were VERY impressed with this hotel. Every employee that we came in contact with greeted us with a smile, a "good morning" or "good afternoon" and they always asked if they could do anything for us. Leida Parker-Sylvester and her banquet staff did an EXCELLENT job with all of the banquet services provided to us during our stay. The food was delivered and set up in a very timely fashion. The staff was very attentive to our group for the duration of our stay. If you needed something, they got it right away for you. All of the food was presented very well and also tasted very good! The shuttle bus from the airport left every 20 and 40 minutes after the hour, and they tell you that ahead of time so you can plan accordingly. This hotel just completed a 40 million dollar renovation and you can definitely see where the money was spent. The lobby was very clean and modern, all of the banquet rooms were very nice and elequent and also the hotel rooms were very modern and sleek. Another great thing about this hotel is having the CTA train station within walking distance from the hotel. I would highly recommend this hotel for business and pleasure.