Wonderful service, fab location, just needs a little TLC from Marriott
From the minute I walked into the lobby, I was treated with special care and received great service. My corner room was lovely. BUT - holy street noise, Batman - the hotel was built at the beginning of the last century, and it is quite apparent that the windows have not been updated since then. After many years of traveling to NYC, one does expect a certain level of noise - sirens, horns, revelers - but this felt like we had left all of the doors and windows open. And, on the topic of windows, there was a window INSIDE the bath/shower combination, which was blocked by a large mini-blind, which is ok but - yikes - rust and - just yikes. Not a good idea.
Having said that: we experienced wonderfully clean, well-kept, accommodations and a lovely bed with luxurious linens; super fluffy pillows; good lighting; easy to operate ac/heat; had breakfast at the nice restaurant in the building; and the Carlton is just two blocks away from one of the greatest restaurants in Manhattan, Hillstone, on Park Ave. Overall, I would recommend this hotel. (Marriott - please - just invest in some 21st century windows, and we would be ecstatic.) Love the Molton Brown amenities, too.
Thanks for reading this review - hope that enjoy your stay!