FILTHY
I planned a week long vacation in New York City with my family at the ONE UN Hotel. We arrived and got checked in to a DIRTY room, house keeping had not even attended to it. After complaining they moved us to another room with a DIRTY bathroom. The tub was filled with dirt, hair and slimey substances. It was appauling. We checked out the next morning to go to another hotel because ONE UN is unsanitary. We CHOSE NOT to shower until arriving to the new hotel (The Standard = amazing). They never compensated us for this HORRIBLE experience. Instead the manager, Yolanda Hernandez, said the following "We changed your room, so what's the issue" APPAULING EXPERIENCE.