Is there better?
I don't think so! My wife and I spent nine nights in Boston at this hotel and found it faultless. There was absolutely nothing about which to complain. We received a complimentary upgrade to a suite and absolutely loved it! My wife managed to blow a fuse in the room, we reported it to the desk staff and by the time we'd finished breakfast it had been sorted! Beat that!
The hotel is spotless, the meals are first class and the staff!!! There are no words to compliment the staff here! Every single one was pleasant, helpful, and efficient. The old adage of 'Staff being the biggest asset' is absolutely spot on here. Polite, friendly and well able to handle Scottish sense of humour! Magic!:O)
We can't recommend this hotel highly enough! If the hotel inspectors wan't to be picky about not having a pool and a small fitness room then let them. This hotel should be lauded to the heavens!
Without denigrating anyone else, we found Nina at the Concierge desk, and absolute treasure.
It is handily placed for the T, Copley Square being the closest, and is easy to use. The Prudential Mall is almost next door and the ladies will LOVE it! :O) There are not enough superlatives to do this hotel justice.
Thank you to every single person at the Lenox for making our holiday extra special. Hope you enjoyed the chocs!:O)