Awful - chose not to stay
Pre booked delux rooms with queen beds located near to each other. On booking in two rooms with single beds were allocated. We returned to reception and requested the correct level and were given rooms 10 floors apart. The corridors and lifts were odorous and felt unsafe. The decor is tired and old and need regrading. We chose to cancel and move on despite the lateness. The reception staff, although reluctant and extremely slow, eventually (after some time) re-imbursing our account so that we could move on. NOT A HAPPY EXPERIENCE AND WOULD NOT RECOMMEND TO FRIENDS AND FAMILY.