what is happening to Marriott....
On February 11, we decided to stay at the Marriott Courtyard Property located on Tremont Street, downtown Boston MA. I am deeply sorry to write and state how terribly disappointed once again our visit with Marriott has been. I am trying to understand if this is just coincident or a sign of a weakened economy and Marriott does not have enough funds or business to maintain their rooms with integrity. Attached is one photo I am including and just one example of the condition which I find not acceptable to their standards.. In additon to this photo two of the four walls inside the room had a dozen or so scuff marks left by previous customers. It appears housekeeping may have ateempted to clean off these markings and thus leaving a bleached scuff marks behind. So that discribes the interior. In addition to interior issues, we found it necessary to contact the front desk to report a drunk couple fighting in the hallway outside our door, loud banging noices coming from adjoining rooms, loud music downstairs on the street level with several Boston police responding to the complaint. This location is situated in a beautiful theater district just two streets from Newbury Street shoppiing, etc. Sleep was mostly out of the question. This hotel property is also a category 5 which is I believe one of the highest rated hotels in regards to Marriott Courtyard points, rewards, etc.