Disappointed
This hotel needs some serious updating! The lobby area was very nice, extremely warm (don't know if air condition was working or not) but the rooms are horrible! The first room we were given looked as if no one had been in it in years...the smell was horrible, dust was everywhere even hanging from the balcony door, the plaster on the ceiling was falling down in several areas and the tub/shower was one I would not get even with shower shoes! The second room had even more dust (if that's possible), the bathroom had shoe prints all over the tile and plaster was falling from several places in the ceiling. On my third trip down to the lobby, I asked to speak with the manager on duty. I told her how unhappy I was with my experience thus far and showed her pictures on my phone of the rooms I refused to stay in. She apologized and after a short wait, she escorted me to a room on the 16th floor which was a little better but it was not up to the Holiday Inn standards--there was still DUST everywhere and the ceiling was peeling in a couple of spots. I WILL NOT stay there again unless they COMPLETE some major renovations and insist their housekeeping staff dust the furniture.