Great job post-hurricane
Kudos to manager Vita and her staff for their excellent service during the blackout. Given what I was reading, I assumed that my trip to NYC would have to be cancelled, but I called the Flatiron and they assured me that they had power. When I arrived, their's was the only block with power in an oasis of Manhattan darkness. Operating with a skeletal staff that went above and beyond the call of duty, they provided an immaculate room and excellent service. Although they were inundated with people from the neighborhood seeking respite, and the restaurant was getting low on food, they did everything possible to make people comfortable, were incredibly upbeat and helpful. I didn't expect to like the hotel much because it's very "trendy" but it turned out to be lovely and relaxed.
The room was small, but the high ceiling, large windows, and strategic use of space made it very pleasant. Nice furniture/linens, marble bathroom with rain shower, but no counter space. The high tech features were cute but unnecessary. I liked the digital "do not disturb" but the television in the bathroom mirror, after the 10-second "wow," was just silly, since the bathroom was so minuscule that it was senseless to watch it; also the reflection in the mirror required turning the lights off in order to see it.