Not up to Jumeirah's usual standards!
Writing to warn those of you used to staying in their beautiful hotels in the Middle East that this does not live up to expectations. Whilst the location is excellent and the rooms comfortable there is nothing luxurious about this hotel. Standard of bathrooms is average, cleaning standards not up to 5 star (dust on the doors and hairs in bathroom), staff are courteous but nothing more. Also there was no regard for our gold member status in the hotel, we had to request benefits several times and were not treated with any extra attention. We can only assume that these are standards acceptable in NY as we have not encountered them in any other Jumeriah resort or hotel. On arrival we waited an hour extra for our room, no upgrade was offered, only when dealing with a senior member of management were we offered a coffee for the delay. Breakfast is nice but for the price I would expect to be able to order fresh eggs. On a positive note the beds are exceptionally comfortable so we slept well! For 750 dollars a night would also be nice to have bfast included and a room which does not over look aircon units that turn 24/7.