Reviews were misleading
on our trip to carowinds we decided to stay the night around carowind and i did alot of research on trip advisor before picking a hotel since i didnt know much about this area. The reviews were good and hd high expectations for this hotel.I also thought i had a pretty good price for the room to but not really. The hotel was for the most part clean. Our room on the 4th floor was refurbished but it seemed not to be finished as there was holes in the bathroom door and the tiles were cracked. Also bathroom was dirty with hair on floor. The room was very spacious. I didnt sleep well on the matress but everyone has different opinion about matresses. I booked the room at LQ.com and booked one with a fridge and microwave. Upon getting into the room i discovered we didnt have either. We had 2 small children with us and i needed a fridge and was under the impression i was going to have one. I called to the front desk and she looked at my reservations and said yes that i booked a room with those items but they didnt have any rooms left with those amenties, but i couls bring the childrens milk down to there personal fridge on the main floor. They never offered to give me the difference for rooms without the amenties i paid for. It wasnt until check out i HAD to ask for the difference. I also asked what i had to do to make sure that i got a room that i wanted. She said that the reason i didnt get the room was cause guests extended there stay and bumped us out of our room. Well that was great for those guests but that sucked for us who wanted a fridge and microwave. The breakfast was good but you better plan on waiting if you want the waffles. Standing room only. I was disappointed. I have stayed at LQ's before and was disappointed in this one.