Wanted to Rate Them Higher but........
The location is not what leisure visitors would consider prime but the deal was so good we had to go. I had the opportunity to note a number of requests when I made the reservation. My most important was requesting a quiet room. We were assigned a room on the 11th floor immediately across from the elevator. I know someone has to get that room but it's annoying when people are chatting/laughing etc. while waiting and you can hear everything! I asked about an alternative but the hotel was heavily booked so we stuck with it. It turns out this wasn't our biggest problem as on the 2nd day, someone with a dog was checked into a room several doors away and we could clearly hear this yapping mutt back in our room. The dog was actually next door to my sister's room and when they complained they were told "well, we are a pet friendly hotel". Really?? To the detriment of the comfort of your other guests? Not the reponse my jet-lagged sister was hoping for. Note to self when considering pet-friendly hotels in the future.
My next issue was with the hotel charging us for internet access. I know that the chains are reluctant to offer this for free but why are hotels still getting away with this? We complain about how the airlines are nickel and diming us. Well - this is the same kind of rip-off.
I heard several comments about how rooms were either too hot or too cold but ours was fine. The bar and restaurant are great at the weekend - kind of a gourmet burger place. We didn't eat there but we had a few night caps.
All that aside, there are plently of positives. The rooms are nicely decorated and larger than most in NY. With the exception of the clerk that addressed (or didn't address) my sister's complaint about the barking dog, the staff was wonderful. The room was spotlessly clean and comfortable. Bathroom was also nice with great water pressure.