Nice hotel, sub par accounting
I recently booked a night at the Park Hyatt via jetsetter. The hotel was in a great location and the rooms were great. Spacious, clean, and the decor was modern and stylish. The big negative negative was being double charged. Upon checking out, the front desk clerk said I was all set since I booked it on jetsetter, I told her I noticed a pending charge for the room and she said it would drop off and I wouldn't be charged since I had paid ahead of time. That wasn't the case. Now I have to call accounting (during business hours), and work with them to remove the charge. It's a shame, it was definitely one of the nicest hotels, but because of this I will not return or recommend it to others.