Home away from home
we stayed here from the 4th of April through until the 14th of April in a studio suite on level 15.
After a long 23 hour trip from home, we were more than happy when we were showed to our room, we were traveling with our 5 month old daughter so space, kitchen and cleanliness were our top priorities, we got all 3 staying here.
We were on the front side of the hotel, and didnt find noise an issue really at all unless we had our window open, which we did for most of the trip,the room was just far to hot and dry to have a small baby in, apprently at this time of year they have the aircon system only on fan through out the entire hotel, we found the club lounge far too hot most of the time as well.
we had 2 queen size beds,which was great as it gave us a place to play with baby, the kitchen was small but had everything we needed to live comfortably, we happened to sneak a peak of next door and theirs was much more modern looking which was a tad dissapointing to see, but again a minor issue. Having laundry facilities in the hotel was great and made traveling with baby so much easier.
location wise this was perfect for us, we walked everywhere all day every day, it was easy to get the main tourist locations as well as being close to some great little resturants and delis,we felt very safe at all hours of the day and night and would not hesitate walking at night.
The staff are by far what make this hotel what it is, your housekeeping staff were so polite and friendly and did a great job servicing our room.
Izzy and Rome the doormen are amazing and always welcomed us with a smile, even when they were very busy, out of all the hotels we have stayed at world wide, including the Park Hyatt Sydney which is one of the best they are by far the best we have come across.
You do really need to look at the internet charges, they are high and not everyone can travel with a laptop to take advantage of the free wifi in the club lounge, free wifi in the room would be nice too especially when a lot of cheaper hotels in NY offer this.
All in all we are so glad we stayed here,we would not hesitate staying here again or recomending to family or friends