Not my favorite Kimton
Let me begin by saying I love Kimpton hotels. Kimpton is always my first choice in whatever city I travel to. I have never been disappointed until my stay at Ink 48. It seemed the antithesis of the Kimpton tradition. Staff was all rude and rushed. The lobby is run down (clean the carpets!) and the front desk looked down their nose at us as soon as re arrived with a teen child. Don’t bring children here…they hate them! The only person nice to us in the entire hotel was the elevator guard…who had to tell us that my 18 year old daughter could not go to the top deck of the hotel (because it is also a bar.) The deck is the reason we chose this NY Kimpton, and we had planned to sit in the evening and relax with the views……we never got to sit up there! I ran up once to look at it and even that was a disappointment as all the water in the pool was drained and it seemed a little dirty and run down as was the lobby. Kimpton, this is one hotel you need to go into and refurbish…both the facilities, and more importantly the staff and hotel attitudes. In summary, this was a great disappointment and really ruined our NYC stay.