Worst hotel stay I have had
We stayed in the VIP Suite, and the second bedroom had the worst bed I have ever slept on in my life. The hotel staff and management are pretty clueless, not friendly, and they don't know the meaning of the word customer service.
We were so disgusted with the how we were treated that we checked out early. The person that checked us out didn't even bother to ask why we were leaving early.
I have received better customer service at a Motel 6 than this place. We were charged an outrageous amount of money to be treated poorly.
The concept of the hotel is pretty cool, but it's not worth the money and really poor service.