Good for location, but elevator and breakfast set-ups need to change!
I stayed at Springhill Suites last April and wanted to add my two cents on how it went:
Location:
Really good. Easy access to downtown and the lake, so basically you can walk to pretty much anything (assuming you don’t want to leave the city).
Staff:
Friendly and nice, though to be honest I didn’t have much interaction with them. But no complaints.
Rooms:
Very spacious and comfortable. We had three people in the room and it was still very comfortable.
Breakfast:
HORRENDOUS. Terrible selection of the lowest quality and absolutely chaos every morning . And they don’t even offer silverware or plates, so you’ll find yourself eating your powdered out of a Styrofoam bowl with your plastic silverware in the lobby (because there are not nearly enough seats for everyone). Really terrible, I would avoid it like the plague. The ONLY plus is that they have free coffee around the clock.
Building:
NOT ENOUGH ELEVATORS!! Get ready to line up and wait upwards of 5-6 minutes to then cram your way into the elevator. It sounds petty, but it was really annoying after a long day (or worse, the chaotic breakfast) to have to wait in line to get on the elevator. Wi-Fi was spotty as well.
All in all an ok hotel – the only really benefit is the price and location. Otherwise nothing special at all.