Scary and unfriendly
Don't even know where to start to explain how horrible this hotel was. From the moment we arrived, we were hugely disappointed. The front desk staff were not only unhelpful, but rude. Even though I called to confirm my reservation the day we were checking in, they did not have my room for me when we arrived. Once we finally were given a room, we were greeted with mold spots and mysterious red stains on the carpet, rotting door frames and a faucet that was not only broken, the whole thing shifted on the top of the sink whenever you tried to turn the water on. Feeling very unsafe, we attempted to put on the chain lock, only to have it promptly, fall out. Later, I asked for an extra pillow and some blankets because the pullout couch for my children was not made up at all. When I did, they told me no they didn't have any to give me! In addition, we had to go a whole day with no towels. Other guests confirmed that they didn't have any either. The attached Pier 7 restaurant was equally unsatisfactory. The food was overpriced and the wait staff was unhelpful and unwilling to spit a check. If you do decide to swim in the pool, be sure not to look at the bottom of the pool. My daughter was swimming with goggles on and found huge clumps of hair and other nasty trash on the pool floor. The bottom line-do not stay here!