Terrible service
We stayed at this hotel in late August and initial impression was fairly good. On our last night we decided to eat in the hotel restaurant & that’s where the enjoyment ended. We were treated incredibly badly by the hostess – she suggested we could have room service since we were staying there – we were not rude to her & were dressed appropriately so there was no reason for her comments. We still insisted on a table & whilst the food was good, she had spoiled the evening for us. We advised the front desk upon checkout next day, who put us onto a room service manager who said he would get the food & beverage service director to contact me the next day. 3 weeks later, I’d heard nothing so I went into their website & filled in a feedback form requesting contact – that was over 2 weeks ago & they still haven’t had the courtesy of responding. 
Should you choose to stay here, if there are any issues, complain loudly then & there as that appears to be the only way you will get a response – we witnessed this first hand in the restaurant when another couple complained and were immediately offered an apology & compensation.