Poor service and poor value for money
I stayed at the Mansfield for 4 days and was really disappointed. We stayed in a double double parlour room (one of the more expensive) and it was pokey and very dark - more importantly it wasn't clean. The bedside table and desk were covered in dust and the counterpanes on the beds were filthy. Twice the sheets on my bed had big rips in them. The room also looked out on to the street and was incredibly noisy.
We really struggled with the internet here when we critically needed to get on so would not recommend for anyone on business. The staff were very little help when we asked for help to get on the internet or to move rooms with one notable exception (F&B manager). Throughout the stay staff would look at you blankly when you asked for help and we needed to follow up two or three times for anything to happen.
There are much better hotels in NY at this price bracket - would not recommend.