Good Location but in need of updating
We stayed here three nights in August because of its great location and good rates but did not expect the many problems we had with our room. When we first arrived at our room with the bellman, we entered and found the faucet in the bathtub running full blast and unable to be turned off. The front desk clerk told us a plumber would be sent to fix it. The plumber did arrive within a few minutes but then told us it would require additional equipment/time to fix. At this point we decided to leave for dinner and the problem had been resolved when we returned. Unfortunately, this was not the end of our troubles. The air conditioner malfunctioned the first night and temperatures rose to 78F. We called for an engineer the next morning and it was repaired while we were out during the day. That second night the AC would not turn off and temperatures dropped to 65F. Another engineer "fixed" the problem the next day by replacing batteries in the control panel. We then discovered the safe in the room was not working. At this point we gave up as we were told we would have to wait for another engineer to come by and we had to be in the room during the repair. At checkout, I mentioned to the front desk clerk that our room might require some extra maintenance due to all the problems we had experienced, however the clerk did not seem particularly concerned. It was never suggested during our stay that we should be moved to another room.
The Regatta restaurant was reasonable for breakfast and the staff pleasant. Overall, a good price compared to other hotels in the area, but expect problems. We will not stay here again.