Poor service and noisy location
I chose the hotel because it was a corporate preferred hotel in a conveninet location but was very disappointed that I had not chosen the other hotels I normally stay at in LA. The major issue I had was the very noisy street facing rooms which prevented me having any sleep and the staff's incredibly indifferent service response to my request for a quiet room 
Despite staying 3 nights I lost count of how many times I pleaded for a quiet room as I was jet lagged from a long flight but the front office staff could not be bothered to move me to a quiet room although each day told me they would try to arrange this for the next day but never did apart from moving me one floor higher but still facing the street - in the end I was forced to sleep in the bathroom in a folder bed to escape the constant drone of traffic. Incredibly they kept telling me that the street was not noisy at night instead of trying to help me- implying that I was wrong to even complain. I strongly recommend that all the front desk at this hotel go for training at a Four Seasons hotel to learn what customer service is all about.
The room itself was a decent size but the initial room I was assigned was not cleaned properly as the bathroom had hair in it. The hotel facilities are nothing special and are more suited to convention traffic than a stay for a special occasion. The only thing that I can recommend is a great restaurant close by called Craft which serves the most amazing food with exceptional service to match.