poor service
Stayed here for for 4 nights while attending an event at the convention center. Room was basic, so no real problems there. The location is very good - connected to the convention center.
However, the service left something to be desired on a number of occasions. First night, there was a large group of teenage girls in the room next to mine making a racket until late - I have no idea where their parents were... Called the desk and though they said someone would deal with it, there were no signs of it ever being addressed. The next morning there were room service plates left in the hallway that remained there for the next 48 plus hours, despite a phone call after the first day. Likewise, noticed candy wrappers and other trash in the hall that didn't get cleaned up for several days. Room was never cleaned until after 4:00pm, though we requested that it be cleaned in the morning. One morning, a cleaning staff person in the hallway outside my room asked if I needed anything. I told him that I was out of shampoo - he said he would take care of it, but never did. There is an unfortunate pattern here. 
On our last night, we spoke with an 'ambassador' in the lobby who was very apologetic and gave us vouchers for a couple of free drinks. And the bartender was very nice as well. Still, a hotel guest shouldn't have to deal with such screwed-up service.