Fabulous Customer Service
I was connecting in New York for a night and flying to Europe the next day to study abroad. I ordered a textbook to pick up in New York and it was not ready by the time of my departure. I borrowed a copy of the textbook and a front desk member was more than happy to photo copy a 150 page book for me for no charge! Very friendly, welcoming, and more than willing to help out in any way possible! Nice and comfortable rooms with a great breakfast!!