It was ok in a pinch
I called and reserved a room while driving downtown Memphis and could not write down the confirmation number, but I was assured that it would show up in my email. 10 minutes later while trying to check in there was no reservation for me and I was simply told to wait 20 minutes for it to show up. When I called the reservation line a second time I was told they go in the system immediately. So now I'm wondering where my credit card info went the first time and why was the girl at the front desk not helpful at all in making sure I was ok, instead of just telling me to wait 20 minutes? It was already 9pm at this point. The hallway on the floor is dark and not lit very well, there is no complimentary breakfast, and the wall right outside my room is tore up from repairs. I feel like the super 8 in West Memphis near the truck stop would have been a better place. Don't even waste your time with this place.