Get Ready to Be Nickel and Dimed...CON-cierge misrepresents
CONS: Business center is minimum $5 fee to use computer, even to simply log on and print a voucher. $.30/min and $.50 a page, but minimum $5. Stamps in hotel lobby are double face value. Only two elevators in hotel. One was out-of-service over Thanksgiving when hotel was full. Loud fans in rooms. Worst though was CON-cierge. We asked for subway info to get to 9/11 memorial. Told free comp tix were gone for weekend and only way to get them was by taking water taxi tour. $130 for five of us. got to 9/11 memorial and tix were being handed out at the entrance. I inquired with 9/11 staff and they told me that was a common tactic by some concierges as they make commission off water taxi. PROS: Excellent location, upgraded rooms, very clean. But stay away from the CON-cierge.