Staff make all the difference!
We stayed here for three nights from September 17. The hotel lobby is impressive - my daughter was fascinated by the lagoon and kept asking if the piano player had to swim in order to play!
The concierge - Addison - is an absolute asset. Amazing customer service. We are Diamond members and even though there isnt a Diamond desk, he made sure that we were taken care of without delay. He even got water and an ice cream sandwich for my daughter. His is one name she will not soon forget.
When we checked in, we were assigned to a Grand Club suite but I mentioned that we needed a room with two beds and the lady who checked us in (and i regretably forget her name) kindly obliged by setting us up in the large Conference suite. the room was large but could have been a tad cleaner. Bathrooms were spotless.
The Regency Club was adequate - would have liked a much wider variety and hot menu items in the evening. 
Overall very nice stay.