What a disappointment
We have stayed at this hotel for years. We have been extremely disappointed in the fact that there is no longer a Concierge floor. It has been moved to the 1st floor - has no ambience....and the hotel has deteriorated. The rooms need a serious update....had to call many times for ice, wine glasses, toilet paper, etc......no attention to rooms.....and no night time turn down or refreshment of rooms.....elevators slow.....very disappointing and I will not stay here again...... need total remake of hotel.....very sad