TAKE HEED YOU DO NOT WANT TO STAY HERE!!!!!!
My family and I stayed here for 3 nights March 13-16 during spring break. We did the advance purchase. We read the reviews for this hotel(due to booking error) after we booked and thought that well most of the bad reviews were last year and it seemed that they were trying to turn things around. Additionally we were not aware there were two hotels on the same street so when I initially did my research it was on the other hotel and when we finally booked it we booked for this one instead of the other in error.We payed around 99.00 a night for a room with a queen bed and a bunk bed for our two kids. The room as previous guest stated had a very musty smell. The carpet color was hard to really decipher and had several variations showing. The bathroom was very dirty. The door had chipped and cracked paint. If you looked up while running water in the sink there was a space which had an outlet and a strip that was dirt riddled. The shower curtain was filthy. The bathroom sink water ran constantly and could not be turned off. When I enquired about a resolve I was told that they would speak with the manager and call me back. We waited about 2 hours and we had to go because we had tickets to a show. When we returned the problem had not been fixed and when we called back the new person now had no knowledge of our complaint and stated that they were probably working on it and would get back to me when they returned. At the point I deemed it useless to complain about anything else as their would be no resolve. We tried to spend as less time as possible in the room. The bathtub had a chip and the tile was clearly dirty with years of caked on dirt. We wore our flip flops in the shower and my children were not permitted to walk bare foot anywhere in the room. The hair dryer was missing the wire part that covers the barrel and if you were not careful you coould burn yourself. The hair dryer was also rusted. I always bring Lysol and febreeze when I travel and a few other cleaning items. I spent a couple of hours cleaning this room since it was spring break other hotels in the area were booked. The bunk beds were unleveled and the sheets on one of the beds were dirty. Good thing I brought my own. The dishes in the kitchen area were also dirty. I would not have used them anyway. My son spilled juice on the old brown blanket that was under the comforter and it was purple and they just made the bed up and did not change it. You could clearly see there was a stain. The coffee pot was also filthy as well as the tray that everything set on. The refrigerator had an offensive odor whenever you opened it. The chairs at the table were broken and had holes. The Queen bed comforter had a holes in it and the sheets had some old black stains. The room was very small you lose space due to them putting in a bunk bed. A kitchen chair width is the distance from the queen bed to the bunk bed. the chair touched my bed and the bunk bed. So the rooms were very small. There were various types of stains on the walls, baseboards, and ceilings throughout the room. I agree with the other quest who stated not a deluxe room. The " breakfast buffet" is housed in a room that appears to be the size of one of their hotel rooms. The food on one day was powdered eggs, bacon, cereals, boiled, eggs, yogurt, coffee, pastry, toast, juice, and coffee. They had on dish of eggs and bacon they would put out for the masses of people. The lady would bring out the bacon and then go back to get the eggs by the time she came back the bacon was all gone. I also watched the same lady go and stick her hand in the trash because it was full then open the door and remove the eggs from the microwave and come out and serve them. I also watched her then change the trash then go over and fill up the cereal containers. All done without gloves. There were two ladies one wore gloves one did not. The waffle area was a nightmare. The machine was always empty and the area was a mess. It took over 1 1/2 to actually have a complete breakfast due to the way they brought out the microwave foods. I did not eat any of the pastries but some other guest were complaining that the pastry tasted stale. The overall set up has to be a health hazzard as far as how the food is prepared and served I would honestly say that there was a motel 6 and some other 1 star rated hotels that cost about 39.00 per night I would not pay $39.00 a night to stay here. I have always liked Comfort Inn and Suites but due to my stay at this one. I WILL NEVER EVER CHOSE A COMFORT INN HOTEL AGAIN. Any chain like Comfort Inn that would allow this Hotel to represent them is not a place I would stay. If I had the option of rating this hotel with a 0 star it would have received that rating. This place in the bottom of the bucket more like a motel not a hotel.