Great location but a bit pricey
This hotel is ideally located for Universal Studios and City Walk, both being a 5 min walk up the hill (a free shuttle is available but seemed pointless!). It is also a 10 min walk down the hill to the metro stop, which takes you in to Hollywood. Citywalk is a great place to shop and eat out, and Universal Studios is a must. The room was just the right size and was nice and clean. The staff we met were extremely friendly and helpful, in particular the concierge desk who helped us with a number of enquiries.
I only had two issues with the hotel: 1) the cost of everything is very expensive. Parking is $20/day, which seems a bit steep to me, and the internet was about $8 per day. Both these things should be included in your room rate in my opinion. We also ordered breakfast room service on one day, which came to about $50 – this also seems quite pricey. 2) My second issue was the noise – at about 3am we were woken up by noisy guests, first shouting and running up and down the corridor and then we could here every word from their room next door because the walls appeared to be so thin. This went on for 2 hours. I know the hotel can’t vet the guests and control their behaviour, but the soundproofing between each room and the corridor was minimal – I could hear them using the toilet and brushing their teeth!! The second night we were there was much better.
I’m unsure as to whether I would stay at this hotel again – maybe if I got a good deal!