Fantastic
What a beautiful place to stay!
Entering the hotel for the first time and seeing the lobby that has been beautifully restored to its former 1920's glory was just a sheer delight. This really set the tone of the rest of our stay in what I can only describe as a fantastic hotel.
All of the staff that we encountered were lovely, pollite and respectful. Simply nothing was too much trouble for them and they would actually go out of their way to help. Some people on this site have complained about the houskeeping staff, saying they are a bit rude; I can honestly say that the maids we encountered were lovely. 
The room was very spacious, for a hotel in New York City, and had adequate space for unpacking luggage - though we perhaps needed a few more wardobe hangers. The bed was an absolute delight and with pillows to die for - and plenty of them too!
The bathroom wasa little on the small side but well equiped and spotlessly clean. The shower delivered a much welcome deluge of hot water to rid ones self of the city stresses at the end of a long day but the option of a long soak in a hot bath was also very tempting . Fresh, nice quality towels and linen were provided daily.
Great, friendly bar staff who were attentive and knoweldgable, as were the staff at consierge services where nothing was too much trouble.
On the down side, and this is only a minor gripe, the left hand stair well from the mezzanine to the lobby level has a very strange smell - it smells quite unpleasantly of stale urine. This didn't seem to improve at all during our stay but I couldn't see any particular reason for it, there doesn't seem to be any toilets near by. The heater/air conditioning unit in the room was rather noisy. We were able to turn it off at night but I do not think we could have slept with the level of noise produced by it. But do not let this put you off this really grand hotel and a lovely place to stay.
The location is fantastic - very central to almost everything and there are some fantastic places close by for fine dining too. The Cosi Coffee shop across the road does a great bacon and egg breakfast too!
A great place to stay if you want to see the tourist sights and then return to relax somewhere just a little luxurious and be assured of a great night's sleep.