Small Changes Would Help, Mice do Not
Was there for a conference with 100+women and for some reason, management though it was a good idea to only have two of three elevators working. Mouse was there to greet me on the 9th floor near the soda vending machine and right outside my room. Was assured by confused/ alarmed management that there had never been a rodent problem there. I assured them there was one now. It seemed as if they didn't believe me and my friend (who also saw the mouse) until they caught the little guy on a glue mat themselves. Management said mouse was likely due to consturction next door. Let's hope so. Otherwise, place was ok. Nice rooms, decent gym (please fix cable on the TVs in there); decent location, friendly people, once I dealt with Mickey on 9. Always love the warm cookie. Management moved me to another room for my (mouse) trouble. Didn't offer me a refund until I wrote a review on the customer survey they sent me, which I appreciated. They refunded one night - thanks. Appreciated that because it shows they care and are responsive to customer feedback. Really thought, it's not a bad hotel, but the people there should think more about what customers want and need while they are staying there. Having that third elevator functional would have really helped us out a lot. 100+ women all trying to get to their rooms at the same time?!? Have no reason to think the place has an ongoing rodent problem. I tend to believe managemet when they said it was a one-off incident. Let's hope. 
If you go, just ask when was the last time the Orkin guy came to visit.