Overcharged and poor customer service
I stayed for one night; the room was fine, but small for the $114. The big problem came when I checked my credit card statement and found they charged me for two nights. I left three messages for the manager, with no return call, before I finally contested the charge with my credit card company. I ALSO tried to contact the hotel about a lost personal item (a silver ring). The front desk took my information twice but I never received a call back.