Lots of problems add up to a bad rating.
I usually give hotels a break. I understand and work in the industry. BUT! In this case, there is such an overwhelming number of problems that I was compelled to write this review. 
Problem: Companies selling rooms that don't exist.
We booked this hotel though a Wholesaler that I work with a lot. I booked the Deluxe Queen for my husband and I, and the standard "twin" for my brother in law, who would be staying with a male friend. When we arrived, we were told that the tour company incorrectly advertises the rooms. No rooms have a twin bed, and no rooms accommodate two beds except the more expensive double/doubles. Of course, they were completely sold out. When we got up to the rooms, we were side by side in the same room. So the question is: Did I get downgraded, or my brother in law upgraded? According to the hotel, upgraded. I am not sure, as I felt the bed was small for a queen, and could have been a double. Either way, I went back and fourth with the hotel and the tour company all weekended, each saying it was the other's fault, and no one caring about me. The reason this was the end of the world is that the room was so small, that there wasn't even enough space for one of them to sleep on the floor. In addition, the friend was to split the cost of the room, but since he didn't get a bed, he refused. After the first night, he rented a car and stayed by the airport. Now my brother in law is stuck with a bill he can't afford. According to the hotel, this happens all the time. They blamed it on the fact that I booked it with a "small company". Um, no. This was booked with GTA, one of the largest travel Wholesalers in the world, and an AMEX preferred supplier. If this is a problem, then BOTH parties should be responsible for fixing it. The attitude was "well, that is what you get for not booking with the hotels direct."
The Room:
As for the room itself, when we walked in, it was freezing cold and the carpet was damp. The carpet was also hard worn and gross to step on, as were the tiles in the bathroom. When you sit on the toilet, your bum touches the bathtub, and you have to sit funny, as there is no room for your leg. The TV was nice, new and there was free internet, although it stopped working well after 5:00pm. The bedding was new and nice and comfortable. The paint job was bad. They painted around the bed during the refurbishment. 
The Walls:
The worst part was the paper thin walls. It was HORRIBLE the whole weekend. At first, I thought it was because the people next to us were loud, but no. I heard them using the toilet, coughing and sneezing, so when they started talking, it was like they were my room with me. They would stay up until midnight and get up at 7am. The doors "closing" sounded like a huge slam because the doors had no mechanic to close softly. It woke us up late at night and early in the morning.
The Paper Thin Walls:
The elevators needed a key card to work for security, which would be great if the key cards worked. From day one, we had issues with the elevator reading our cards. On day two, I came back and the key worked for the elevator, but not the room. 40 minutes and 4 trips up and down the elevator, they finally figured out that the key generator wasn't working.
Now, because I was upset from the moment we arrived, I was pretty much upset the rest of the time. I tried to shake it, and give everyone a fair chance. I feel that if there had been no other issue (the thin walls, the key card, the small/old/gross rooms, the bad internet connection) I would have rated this a 3-4. It is the combination of everything that earned this rating. Based on my experince, I would not stay here again, and as someone in the travel industry, I would only offer this hotel to really low budget couples who don't need space or more than one bed.
One big positive: The location. It really is great. Close to the convention center (REALLY CLOSE), dinning, bars, movie theaters, etc.