Disappointing
Checked in and given a room without a bath. When we asked for a room with a bath they showed us a disabled room. This is a five star hotel and we were told that when we made the reservation we should have asked for a bath.
We had to go out to a conference when we came back we had been moved to a room on top of the entrance with a bath that you had to climb into with a step stool that was extremely noisy. If you want a good 5 star experience stay at the fairmont, park Hyatt, or ritz Carlton. They know how to treat their guests.