Bad beginning, but nice stay overall
Hotel Palomar in DC is in a perfect location for Dupont Circle. The rooms are large and clean. Our favorite aspect was the free wine hour which was packed with people and included red and white wines, sangria, olives, and crostini! This is such a nice perk of the hotel and definitely differentiates it from others.
My big negative of the weekend was during check-in Friday night. I told the employee checking us in that I was a member of the loyalty program but did not have my number with me, and asked if he could look it up using my e-mail. He stated, "No, you can just enter it when you try to access the internet." I was annoyed at this but there was a long line and figured I would approach the issue later. We then accessed our room which was dark and dingy, and smelled like cigarettes. We soon found out that the room overlooked the employee smoking area and only had half of a window due to its location. I did book the stay through Jetsetter, but never expected the worst room in the hotel. I called to inquire about a different room, and was told it was no problem, and were moved to a much bigger, brighter room. Later that night, I approached the front desk regarding the loyalty member issue, as I was concerned I was not receiving points or the free mini-bar coupon that is included with all stays. The female employee was extremely helpful and apologized, and immediately entered my e-mail to register my loyalty member number. 
I was really blown away by the fact that the first employee would not take my e-mail address. I have stayed at Kimpton Hotels before, and I have always been treated kindly, and have been told of all the amenities on check-in and been asked specifically whether I am a loyalty member. I was disappointed that this did not occur during this stay. However, I will note that the same employee was working the following night and was extremely pleasant when I asked whether we could enjoy a bottle of wine in the lobby. This helped to make up a bit for the way we were treated on check-in.
Despite the initial service, the stay was nice and enjoyable, and I would definitely go back.