Need to focus more on basics, less on "experience"
There is a sign posted by the door of the Wit that says something to the effect of "more an experience than a hotel". After staying here for one night, while attending a wedding onsite, I'll have to say I think management should focus more on being a hotel and less on being an experience.
The positive things about the hotel are evident from the website. The rooms are unique, the modern decoration is attractive, and the location is fantastic. I attended a wedding reception, which used the roof bar for cocktail hour, and the views are simply amazing. It's a very hip, fun place to hang out.
But, I really can't recommend spending your money to sleep here. To start, there was a parade going on downtown, and we could not navigate the streets to get to the hotel. We called the front desk to ask for directions, and for help on where to park since the parking entrance was blocked by the parade. The front desk literally knew nothing. Despite the fact that the parade was marching by their front door, no one had any information about the route, or timing, or how to park at the hotel during this time. We finally had a friend drop us about a half mile from the hotel, and we walked over to discuss in person how he could drive up. They acted just as clueless in person as they had on the phone. Friend ended up parking elsewhere and walking over.
Second, after the wedding reception ended, the bride invited the group to the rooftop bar to continue the party. What we were not told, by hotel management, is that after a certain hour only one elevator takes you to the roof, so we would have to go downstairs, go outside, wait in line, get a wrist band, then take the elevator back upstairs. Not realizing this, myself and a few others went in to the stairwell from the floor we were on for dinner to walk up to the roof. There was a bouncer at the door who would not let us in, which is annoying to begin with, but that alone wouldn't make me complain. However what was simply unbelievable is that he would not escort us to the elevator to let us out, and instead left us LOCKED in the stairwell on the top floor! None of the doors on other floors opened, until the ground floor. And, I was wearing heels. He would not call anyone to come let us in, even after we begged and explained that we were hotel guests trying to get to our room, he simply told us we had to leave and walk all the way down. We started banging on the doors at each floor, and a hotel patron heard us and opened from the inside and let us in. Needless to say I did not bother trying to get back to the club.
Back in our room, which was on a middle floor, closer to the top than bottom, to add insult to inury we could hear the music from the club while we tried to sleep! My friend was on a floor above us and said it was so loud she couldn't sleep at all. It wasn't awful where I was, but definitely you could still hear it.
So, overall, this is a nice place to visit, but service is lacking, and for most people it's not the best place to rest your head. Look elsewhere to spend your dollars.