If coffee in the morning is important....pay or be prepared with your own.
I have to be careful when I review a hotel I have paid for with points. It is "free" but I try to review as if I would have stayed there. The coffee was a big deal for my husband. I did not care but thought if W did not offer in the room they should at least have in the lobby. My hubby had to go to Starbucks on Time Square and that was B U S Y. The location was great if you wanted to be at time square. We were using points and this was a great option. I would not pay 600 for a spectacular room here. Window needed cleaning, no coffee and I am no so much a Time Square person. 
The service was attentive and quick. Food we ordered when hungry and tired was good. I think I just have trouble paying in New York what could get me vip in Virginia. I understand though!