Location can't be beat
You certainly can't beat the location of this hotel. A few steps off Michigan Avenue it is centrally located for shopping and other activites. I found the staff helpful and courteous and the rooms clean and sufficent. The bathroom tiles/tub are dated and somewhat tired in appearance; it was formerly the Affinia Chicago and they have done some cosmetic changes but have not done a complete overhaul of the rooms. A room on the upper floors is desirable as the Children's hospital is right next door and the constant sound of traffic and ambulance noise can be an intrusion. Valet parking is pricey as is the case for all urban hotels these days. Annoying that you can't find the parking rate online and have to call and ask. We had a problem with our car and the staff bent over backwards to work with us. Well trained in customer relations! I would recommend this hotel if your focus is on a comfortable experience and want to spent your money on good food, entertainment, shopping and other delights.