VERY poor experience getting bill sent for Park Ave
The hotel stay overall was fine, however I had an AWFUL time getting a copy of my bill so i could submit my expense report. I called the Park Ave front desk, who sent me to their "guest billing department", who never answer their phone and only take requests via voicemail or fax. Apparently front desk associates are not allowed to send guests a copy of their bill. (The guest billing department is located at another property). I faxed in 2 separate requests and heard absolutely NOTHING from them, even though i had provided my email, telephone number, and fax. 2 weeks later, I had to call the Park Ave front desk and demand to speak to a manager. After being on hold for 10 minutes, I still didn't get to a manager but had to demand that the desk associate on the line send my bill after explaining my story. Funny enough, this desk associate was able to take care of it within 2 minutes. EVERY other luxury hotel in New York has been able to send me a copy of my bill within minutes, on the FIRST CALL, without bouncing me around. This was a horrible experience for something SO BASIC and I do not plan on giving my money to Gansevoort again.
 Also, their placement of items for sale all over the room was a little annoying. (for example, slippers were placed in between the beds, and closer inspection showed that they cost a lot of money if opened). I was annoyed that they were in my way.