Wonderful front desk staff
My travel schedule can sometimes change on the fly, and when I spoke with the Hilton general reservations number, I was a little nervous when they told me I couldn't change a travel reservation because I was within 24 hours of checking in (even though I had booked a Hilton room at my new destination for that night). Told I needed to speak to the hotel directly, I was preparing for battle. I was pleasantly surprised when I was transferred to the front desk, described my situation, and was told "I would be more than happy to take care of that for you, no problem at all...". With all the hassle of changing my travel plans, this ened up being the least of the hassles...actually no hassle at all. I was so pleased I asked her name, and it was Taryn Conto. Thank you for keeping a satisfied customer, Taryn!