Still burning...
I travel often and try to give the benefit of the doubt to most establishments. This is my first time to leave a negative review of any place but I wanted to give fair warning to my fellow travelers. I stayed this past weekend, September 27-30, with 2 of my co-workers, for a conference. One of them roomed with me and the other had his own room. The room itself was your typical hotel room, nothing special or unordinary, but as someone else said more along the lines of a Comfort Inn than a Doubletree. I've stayed in Doubletrees before that were very nice and was surprised at the quality of this one - nothing special. There was an ironing board, hair dryer, etc.; no refrigerator. Free wi-fi was a nice perk but they shut it off by my final morning there so I wasn't able to log onto my computer to check on things before checking out (it was around 8 a.m. when I attempted it). I didn't have anything urgent to address so I didn't ask them for a password for the morning, we were just ready to get out of there by that point. 
The biggest problem in our room was the shower. The first morning, it was SCALDING hot, and there was no way to adjust the temperature. I ended up having to turn it off while I scrubbed up and then braced myself to rinse. It wasn't just me; my roommate had the same problem. Our other co-worker, on the other hand, said he had no hot water and his A/C was out. We reported our problems to the front desk. We were told that they were recalibrating the water temps for winter and were aware of the issues, and assured us there had been an engineer working on it all night. He also told my co-worker they would have his A/C repaired that day.
When we returned to the room after the conference that evening, the A/C in my co-worker's room was still broken. There was no note or call from the front desk with an update. He called to inquire, and they said they would send someone up immediately. He asked instead to transfer rooms, and they did accommodate that request. His new room was fine, no A/C or shower problems. 
Morning #2 - my co-worker got an early start and told me the shower was now lukewarm - probably a litle too cool now, and again with no way to adjust, but tolerable. By the time I showered an hour or so later, we were back to scalding hot, and even worse than the day before. Morning #3 was back to the level of morning #1. That concludes my portion of the stay but...
On Saturday evening, we met our co-worker downstairs for dinner and he was not casual, as we'd discussed. It turns out he left his jeans in the original room. He called the front desk, and they told him they were probably in the lost and found closet...but they did not have a key! They said only the housekeeping manager has a key, and that person wouldn't be back until 10:00 the next morning. He asked for a manager, and was told again that the only person with a key was the housekeeping manager because they don't want multiple staff members to have access, so that nothing could be stolen from there. But for a hotel not to even trust a front desk manager? This was completely unacceptable. On Sunday morning he delayed his departure until after 10:00 so they could check for them, and it was really not a big surprise - his jeans were not in the lost and found closet. Which means either housekeeping didn't find them or just didn't bother to turn them in.
Obviously, none of us would recommend this hotel. Stay somewhere else.