Heater woke me up in the middle of the night
I stayed here for a week on a business trip and I changed rooms four times. The first time I changed because they offered me a queen size bed instead of two single beds. But the heater in that room (410 I think it was) woke me up in the early morning when it let out steam, which produced a loud hissing noise followed by some popping. The first night it was ok, since it only woke me up 15 min before my alarm clock, though it was not the most pleasureable wakeup. But the next night it woke me up at 5.15am, even though the staff said that they should have fixed it! It did not go away for at least one and a half hour, and I could not sleep. Very annoying, since I had a 14hour working day and a job interview ahead of me! They moved me to another room that day, and the fourth move was to their top-of-the-line room as a compensation for the troubles I had. I would much rather have had a cash reimbursement, but since I booked it through expedia.com, they said it was impossible. They could offer me a 10% discount on the next stay in the Grant plaza but I will never go back.
Otherwise, the rooms were ok but not more. Tiny, not very well cleaned, and could use a fix-up (even in the top room, the wallpaper was flaking and the moldings (the wood at the bottom of the wall) broken. I did not have a good sleep in any of the rooms.