Charge for Air
This is my fourth time staying at the Marquis and I hope it will be my last. My husband has a business meeting there once a year, but every year it gets harder to tolerate. The crowds just to get to the elevators are stifling. Since a lot of the clientele do not speak English, someone should show them how to use the elevator system that is different from all others, but I had to do it because apparently the hotel staff does not. So guests mill around totally confused and that makes the crowd even worse. Even though the web site promises free Wi-Fi on the 8th floor, it did not work in 6 days time and when I complained, the concierge on the 8th floor shrugged and said that "sometimes it doesn't work." Even cell phone calls didn't work so it seemed to be some kind of blocking system since regular Wi-Fi there or high speed internet costs $1 a minute. Most of the concierges are friendly, but one, Polina, could not be bothered with answering questions. At enormous prices and I assume this is because of the location, although getting in and out of the crowds that surround the hotel, is quite an adventure, it is not worth it. Get a hotel on one of the side streets and you will be able to navigate or stay there if you hate your company and want to spend their money outrageously.