Avoidable, poor service and poor value
I was looking forward to staying here - a pre-stay communication with the hotel was very promptly and proactively replied to by the GM. When we arrived, there was just one young man at the front desk who was busy on the phone. We stood there for about three minutes (a long time) without him even looking at us to acknowledge our presence, let alone giving us a smile. Some hospitality. We were given one of their apparently renovated / upgraded rooms; while spacious, the room was hardly comfortable. The wall-paper was a dark (almost black) photo mural and the carpet was a garish pattern - so instead of a soothing atmosphere, the room had a gloomy, edgy feel to it. There was just one bathrobe to share between us and the bed had only one nightstand. The worst feature was the bathroom - the low-flow shower was badly fitted and water was leaking from the top, making the low pressure even worse - so instead of the shower being a refreshing experience, it was a tedious one.
Checking out was a most awful experience: Since the hotel insisted on getting a credit card security for 'incidentals' (although our room + tax was fully pre-paid), we requested a confirmation that there were no incidentals chargeable for our stay. The desk clerk (again one person only) flipped at our request and went into a rude and violent rant - something we have never experienced in almost forty years of staying at hotels. We requested to speak to a manager, even if it were by telephone only but he refused to allow this and continued ranting at us ina most insulting way.
We should have really stayed at one of the many other hotels in the neighborhood, which were incidentally quite a bit less expensive than the Radisson. Next time we will avoid Radisson hotels.