Not during Renovations
The customer service was excellent- however, our room smelled moldy and dirty and looked like it was a storage unit for excess furniture during the renovation, our tv in the bedroom was shoved off to the side on a 2nd entertainment center because it didn't fit in what I am assuming to be the original one for the room. The room was clean, so I think it was the ongoing renovations smell but it gagged me, but I am more sensative to smells then most people. Also,the rooms are not very well insultated so noise travels...not to mention our balcony door didn't close all the way so we heard all the outside noises too. Our bed was extremely uncomfortable and I would have been better off sleeping on the floor. I loved that the pool was indoor, but it would have been nice if they kept the towels stocked- even after several other guests called to get more towels they never brought any, we had to resort to using our room towels. I really dont like the fact that you didn't have a choice regarding Valet Parking or not. For us it was an additional expense we would have preferred not to have. The noise from the elevators was a little more audible then most other hotels as they are very slow moving and during high checkout times the volume in that area is loud to say the least- so I'd recommend a room not next to the elevators.
The breakfast buffet was awesome and delicious, although the guests were like parhana's when it came to tables during peak eating times- I though one family was about to have a blowout over who was gunna get the only open table.
Overall I was really disappointed in our stay here.