very dissapointed
Just got done staying here for one night, not a good experience. 3 main complaints, We had 1 coffee pack in our room, only 2 towels and the thermostat would not let us turn the air on as it said it was winter time and if we had to have cool air open the window. I swear our room was 78 degrees when we got there and I tried the window open but the sounds of the city would have kept you from sleeping at all. My wife and I didn't get more than 2 hours sleep all night it was so warm. The outside temp. was probably about 40. We travel a lot probably staying in hotels 60 to 70 times a year and stay in every 3 and 4 star hotel you can think of and this the first time we could not turn the thermostat down to 69 or 70 for sleeping, a very miserable night!! This is the second week in a row at a marriott and strangely we never got coffee or towels the week before either but we could set the thermostat where we were comfortable. Maybe its a corporate decision to cut back on coffee and towels but never run into this problem at other hotels. We are avoiding marriott's from now on and we have to travel back to Detroit in a few weeks and will no way spend another long hot night like we just had. If you don't like hot rooms avoid!!