Poor Value
Took a girls' weekend in Seattle and stayed here two nights. The room was clean, beds and linens were fresh and comfortable. I'm a sucker for nice toiletries and was impressed in that respect as well. However, I'm giving a 2 star rating because we didn't feel the hotel amenities were up to par given the price. Wifi was about $14 extra per day (although it was free in the lobby)- but who wants to have a pregame Pandora dance party in the lobby, anyway? Parking was steeper than we would have expected as well- about $30/night. We tried to use the concierge to get a cab and were told that we couldn't call a cab to the hotel- that they are first come first serve only. So... we walked to the street and flagged down the first one that came by. Customer service in general was slow- we waited awhile for our bags to make it up to the room and every time we called to the front desk we had to wait on hold for several minutes. Although it looks nice, has a good location, and had comfy beds, we didn't feel we got what we paid for here.