Disapointing Dump
When will there be some protection for the consumer when it comes to Hotels ? The ad's on the internet for this Hotel make it appear to be much more than it is.Bates Motel would be a step up compared to this place.This place is a "Dump",don't waste your money.When we first arrived we couldn't believe our eyes,a dismal place,with a tiny packing lot,and a "front office"no bigger than a large closet.Other people who checked in at the same time as us,were equally shocked,and some,downright,angry."False advertising"exclaimed one elderly lady.The ancient elevator is the size of a large phone booth,and creaks and moans as it struggles to go up.The rooms are dark,dingy,and are not pleasant.There is no view at all.The location is the only good feature,that is if you don't mind the constant traffic noise from Van Ness St.out front.Our 4 day turned into 1 night,we got a refund for the remainder.The front desk lady needs to at least try to act like she cares.(she doesn't).