Poor Service!
We stayed in the room a little late with the "Do not disturb" sign on the door due to bad weather in Manhattan. We finally left the room at about 11:30am and took the sign away. When we came back at night the room was not touched, beds were not made, dirty towels on the bathroom floor, no fresh towels. We were out the whole day! We called the front desk, they just said that they probably passed you because you have the sigh on the door. I've stayed in countless hotels, they always come back and check and find a way to clean the room. 
I will never stay in this hotel again.