Rocky start, but staff was great.
When we got to our room the two roll away beds were dirty and the bathroom door was usable but almost broken. The cleaning lady that night and the desk person and kitchen staff the next morning went above and beyond it their service to make up for the rocky start. My Mom had fallen out of bed the first night, her legs were bad and my aunt and I couldn't get her up. Two guys from the kitchen and I believe 1 of the drivers came up and helped get my Mom up off the floor - THANK YOU! Oh, by the way...in room 219 the faucets are on backwards - the hot water is cold and the cold water faucet is hot except for the faucet in the bathroom. The shower and sink in the front room are backwards.