Please! Do not, I repeat Do not go there.
I am astonished how people here can rate this place outstanding, excellent etc...
I have stayed at many 5 stars hotels over the years and I can tell you without hesitation: The four seasons at Beverly Hills, LA IS NO 5 STARS.
1. Rooms and worst suites too small and poorly designed.
2. Room service is a joke ! I dont even want to comment.
3. Staff appears to be under tremendous pressure to fake smile and pretend good service but clearly the face expressions and lack of dedication do betray a total lack of leadership in this place. Staff appears to operate out of fear!
4. You could never sense the presence of managerial personel. Staff everywhere from front desk to pool to restaurant clearly scrambled through requests.
5. Pool can qualify at best as a POND !
6. There appears to be some sort of financial distress in this place as cutting cost has become visible even to the non business oriented: Soap bars are not replaced until they have melted. Same for shampoo etc..., towels scarce and most hang right in front of the toilette bowl, each time you flush, its on your towel.
7. If anybody from four seasons company or Mister Bill Gates is reading this, please get a quality control team ovethere ASAP...