Historic hotel which could be more
We had checked into the junior suite the for a night during the week of 3-19-12 and were given a room on the 6th floor. We were initially told that all junior suite rooms on the 6th floor were facing either the park or given the city view however this is not true, you need to ask. Our room was over the roof of part of the building that had a large and very loud AC unit that would go off at least once an hour. On either side the view was blocked by the rest of the hotel. The light switch in the sitting area which was already dark did not work and neither did the AC motor for that room. In the bedroom it was cold despite the temperature being put on heat. When we called down to the front desk they sent some one up quickly who was friendly and fixed the heater in the bedroom. There is free internet in the lobby and business area but you have to pay $9.95 a night to use it in your room. The room itself was nice and the bathroom was clean and big. The only complaint I had about the bathroom was that the shower curtain did not fit all the way around resulting in water spilling out and onto the floor. Their room service menu is limited and if you order there is 20% gratuity added as well as $2.50 delivery charge. To get the food from order to delivery is approximately 30-40 minutes. As far as parking you can either do valet which is $24.50 or self-parking which is $19. When we checked in we were informed by the valet and the front desk to call down for our car when we wanted to leave however when we called the valet the next day we were informed they do not take call downs and we would have to go down with our ticket and request the vehicle. Overall the hotel is historic with a beautiful lobby but it really could be so much more.