Old in every way
This hotel just needs to be gutted and redone. It is more like an old Holiday Inn than a Crowne Plaza. The hotel building is old and thus the rooms are old and worn, though it seems that there has been some effort to update. The bathrooms are some of the smallest I have seen in a while - even Holiday Inn Express larger bathrooms. The lobby is old and the bar and restaurant the same. The restaurant food is terrible - ordered a filet mignon which tasted like it was full of chemicals (was not charged). The night we were there the hotel was understaffed - one bartender in the bar area which is large (with many tables - poor guy just couldn't keep up) and one server in the restaurant. Only good things - the staff was friendly and one almost feels sorry for them that they are trying to make up for the awful hotel with their smiles. Oh and there was a banging noise coming from the bathroom which if I didn't have earplugs would have keep me up all night. (we didn't ask to be moved because we had already been moved from a room that smelled like stale fish). We were upgraded to the concierge floor which was old and worn, though we did get free breakfast. BEWARE - don't stay here - go somewhere else even if you have to pay a bit more! I saw some of the bad reviews and stayed anyway and regret it.