After this visit, won't stay anywhere else!
We booked this hotel for a two night stay 4/9-4/11 for my son and I for a whirlwind trip to NY then a drive down to Villanova, PA for a college visit. Booked it on a recommendation from a friend who stayed here in January and on recommendations from Tripadvisor.com. In addition, signed up for Hilton Rewards program prior to our arrival. Got what we felt was a great deal with the 10% Tripadvisor discounted as noted on this hotel's listing page ($260/night). We requested an early arrival on 4/9 as our plane landed at 9am. Once we got to the hotel at around 10am, we were initially told that we'd need to come back at 1pm. Raquel was behind the desk when we arrived and I mentioned the rave reviews she was getting for her service on Trip advisor. No sooner had we reached the elevator did she call our our name and said she could get us into the standard room we had requested---yipeee! This gave us the opportunity to unload our stuff and enjoy at least the two FULL days in NY. Because we were new Hilton Honors members, she included free internet access for us; she also gave us her email address so that if ever we came back, we could email her ahead of time and she'd make sure we were taken care of. We needed to get a taxi/car to the airport early on Wednesday AM. She took care of that with Kenny the bellman for us ahead of time so we didn't need to worry. Room was extremely clean with all amenities we needed. Bed was super comfy. Desk staff was always friendly, greeting us when we left and when we returned (even gave us some gummy bears when we stopped one of the times!). Upon our departure early Wednesday, the car that had been arranged hadn't gotten there yet, so the door man made sure to get us a car ASAP (I think he took one that was waiting on someone and switched them out with ours so that we could be on our way). The door man was wonderful---upon our arrival to the hotel, he stuck up for us when our taxi driver didn't even get out of the car to help us with the luggage; doorman gave a good, old fashioned "shout out" to the driver and promptly helped us with our bags. Overall this visit and stay made us want to stay a few days longer and we will no doubt be back to the Hilton again. Hotel location was perfect, right on 42nd St. between 7th and 8th Streets just off of the square which was a welcome respite. All theaters and main attractions in the area were less than a half mile walk in any direction. You would need a taxi ride to get to the harbor/Statue of Liberty and 9/11 areas (approx 3.5 mi. away) which we did. Loved it, loved it, loved it.