Where to Start
So I arrived at the hotel and was told that they gave my room away?? So they decided to find me a room and they did only problem someone was in the room or it appeared that way the heat was on bed unmade and trash overflowing. So I called the front desk and was yelled at and told just come back down. So I did and I told the front desk that they did not have to be rude. I was then given a handicap room with no fridge. Running late for my appointment I left and decided to deal with it when I came back. I explained that I am on medication and need a fridge as I was there for the weekend. I had several large bags so i just wanted to get settled. the front desk takes the master key and says look just come on I explained that i had a lot of bags the women replied God I will help you with your bags?? Really so they give me a room and she left. I was walking up the hall to get ice and I heard her say I shut that b up she don't have nothing else to say now.?? Really So I get the ice go back to my door and go figure I can't get in my room. I walk back to the front desk and she is still calling me foul names. I go to my room and call corporate they were awesome I explained the situation and what had been said and done still waiting for a call from the GM. As I prepared to go to bed a man walked in my room! thank goodness for the bar he would have been in my room. I go to the front and the young girl laughs and says sorry just not a good stay for you huh? Nothing funny about that situation I have never experienced anything like that in my life. Stay AWAY if you see women on duty run and I mean fast lazy rude and down right nasty. Joann wanted to argue with me and I told her the customer is right even when we are wrong.