We won't return
We were very disappointed on both of our stays. We arrived very late (after flight snafus) and our room was very cold. Upon calling down to the desk, they said they would send someone up to check and this person never arrived. They said they would send blankets right up, they never arrived that night. After a chilly and very poor sleep, we checked with the desk the next morning to inquire about the heat - again, not much of a response. We asked for amenity items (razor, shower cap, etc.) since we did not have our luggage due to airline snafu, but all the items were not delivered. When we returned to our room later in the day, they put in a space heater (!) and finally blankets arrived. We would have checked out, but too late due to cancellation fee. They did discount our room rate, which was appreciated, but did not make up for the miserable cold night. We left the hotel for travel to Vancouver, and then returned to the Red Lion a few days later before our flight home, and found that the hotel was overbooked (overheard a desk clerk) and were not able to get into our room until well after check-in of 3:00. The computer system also went down a few times during the afternoon, delaying check in for many other guests. To be fair, they then upgraded us to a suite, but it did not make up for very disappointing stays. There are better options in the area (Sheraton, Westin) which we will try on our next visit to Seattle. This hotel needs to try much harder to provide customer service to their guests and upgrade their facility.