Not so Magnificent at the Hyatt
We just returned from a night's stay at the Hyatt Chicago Magnificent Mile and have never been so disappointed in a hotel room in Chicago. Our room for one night's stay was $290 (+$54 parking) and Hotwire had given the hotel a rating of 4 stars. In my opinion, the hotel is worthy of 1-2 stars at most. The beds are small (full/double, not queen), the baseboards in the room were badly in need of painting, the lamp between the beds was missing parts, the TV was old, and the drain in the bathtub was very slow (resulting in standing water in the shower). To add to our misery, our room overlooked a lower roofline that housed the air-conditioning unit for (I assume) the hotel so we had the constant drone of the unit running all night.
Upon checkout, I voiced my concerns re: the issues with our room and was told that no adjustment could be made because all rooms are due to be renovated beginning in November. It would have been nice to have that information prior to booking, because we would have gone elsewhere. Quite honestly, I have stayed in nicer Hampton Inns for a fraction of the cost.
There are many other hotels in Chicago that are a much better value and have much nicer rooms (InterContinental and Palmer House to name a few). Done with Hyatt (and Hotwire!)