What a Rathole
Who would have guessed the 40 minute wait for the shuttle would be the best part of the stay. Like many reviewers I stayed as a result of a voucher on a cancellation. The nice but incompetent staff are clueless. The stains, the stink, the bugs, the creepiness. I would call it a welfare hotel but that would be an insult to Welfare Hotels! I feared to sleep (and didn't), and feared to come home without fumigation. To his credit, the GM replies to these, but alas he is deaf and blind, most certainly no sense of smell. Sir these are not problems your staff can fix. It is a problem only city condemnation can fix or arson. I plan to contact United about eliminating this dump from their voucher program.