Don’t you have everyday headache running this business?
People, just sad to write this review, but I have to. No question, the front desk responded very politely to all issues, I got to be fair. But I walked in, I saw the interior stairwell crooked and bent outwardly, I thought “what the heck have I booked wrong!” I asked to see the room first, the front desk told me “you cannot cancel anyway”, because I booked it only two days prior to arrival. I knew it, ok! But what the heck is wrong with you guys? Don’t you have everyday headache running this business? do you take pills? If not, I admire you, how can you possibly make it! Unbelievable! Un-freaking unbelievable. 
You first gave me a room with the window glass broken, shattered!... and the glasses there, in plain view behind the curtains. I entered the room, I freaked out from heat and noise, this is how I found this out. Next, you switched me to another room, but the bath window was wide opened up! I tried to close it, no way, and I’ve been contractor for over 25 years! I used very light power because the glass was the thinnest I have ever seen in my entire life; leave alone doubled pane, that was not a word in their dictionary. Being afraid the glass would break and cut my neck like a guillotine, I called the front desk! He tried for 15 min, I was scared we would have the emergency taking him to hospital. Then was the A/C system; the answer from the front desk was “it is managed centrally, tell me at which degree you want it”! Yeah, tried first at 67, then we went to 68, then to 69. Three damn calls for cooling me down, yeah! Then was the hot water. On my question “is also the hot water centrally managed?”, the answer was “you have hot water sir”. Guys guess what! You had to turn the handle all the way to left, then back in the middle, then half way to the left again, and then half way to the right of the middle, then hot water was there. Is this possible there are business like this in 2012? Forget the water was dripping and I had to collect it in my hands before washing me. 
People, you do not want to ask me about the free Internet, about the slamming doors (not intentionally, just the way they are put at work), and ... oh, no elevators. How many calls have you counted already? If you have over eight including my move to other room, you are approx. right! 8-10 calls within the first half hour! Don’t you have everyday headache running this business, guys?
Of course, the bottom question is, “where was my freaked mind when I was booking this, online?” Yeah, of course it is my fault, but I got tripped. I had this nice experience with the kind “old fashion” Governors Inn in Santa Fe, I saw same “old fashion” photos online for the Rodeway Inn, I thought “ok, let’s enjoy about a same experience”! Reality though was horrible. Horrible guys, horrible! Be careful when you even walk by Rodeway Inn in Baltimore. I am not kidding, something may fall on our head or your car, I am not kidding!