The worst hotel we have EVER stayed at !!!!!!!
Arrived at this hotel and immediately amazed at the price of parking $120 + TAX for three nights parking.
Given room keys, and my wife asks, as we have already emailed the hotel prior to this visit, is it a safe and secure room as we have a severely disabled son, who has no speech or communication and requires 24 hours care. We are given room 153, which as soon as we open the door, it is in complete darkness, we realize why when we open the drapes. We are confronted by an unsecured alleyway, sliding glass doors (and wait for it), a metal bar wedged between the door frame and the locking mechanism, Obviously to keep people out and NOT keep people in. Why this hotel would even attempt to give us this room is beyond me. We are given a new room after asking at reception. Receptionist couldn't even look us in the eye !
First nights sleep was broken with listening to the conversations to our next door neighbors through the paper thin walls. Around 6am, the neighbors decided to pack up after their holidays. I listen to them packing and recount their holiday tales. This should not be the case with any hotel.
Air con in this room was intermittent and when it worked it sounded like someone was vacuuming in your room, when it switched off it sounded like a a man’s last breath. Kept us awake every single night during our trip. 
Wi-fi at this hotel is SO bad it beggars belief. It reminds me of the old “Dial up” days in the infancy of the internet. I was at least able to show our other son, what it was like in the old days before high speed internet.
Next a trip to the fitness room, which lasted 15 minutes as it was overrun with children.
Overall, the hotel is tired and in need of a refresh. I did read the reviews on trip advisor before choosing this hotel and nearly everyone talks about the location. The location is good, but don’t be fooled, turn in any direction, and you will find a brand name hotel, so don’t think you will have trouble finding a hotel.
Finally, we stayed at 7 hotels during this trip of a lifetime, and we paid parking charges at most of them (which we don't mind), but to charge this amount when you have a disabled child is, I think, unjust and immoral and something that Holiday inn must change at once.
Overall we had a fantastic trip but the Holiday Inn, Fisherman’s Wharf did leave a sour taste in our mouths, and it is definitely one we will NOT be repeating next year.