Very Interesting
This is a very lovely mansion tucked away from all the hustle and bustle of Chicago. The room we had was great! We were able to stay in Room 11 on the first floor. It made you feel like you had the whole floor to yourself. Stephanie and the staff were very pleasant and seemingly helpful.
However, there were little things that could have been done differently without much effort. Parking was an issue. There was room for only 9 or 10 cars. They have 11 rooms and then add people who don't know how to park properly. We had to move the car twice.
They ran out of caffienated coffee on Sunday morning and staff was informed of that fact at 9:00 a.m. Monday morning came and there still was no caffienated coffee. It would not have been hard to go to the store and pick some up. When asked about it on Monday, the answer was to drink black tea.
The breakfast that was served on Sunday morning was almost gourmet compared to the one served on Monday. Sunday you got fruit, english muffins with eggs and cheese, sausage, and yogurt, Monday you got some very tastless and badly scrambled eggs, fruit and toast/bagels. One couple did not get eggs and were told that what had been put out was all that was allocated for the day. Eggs are not that expensive when you compare it to the price you pay for a room.
The organizational piece of running a place like this was not evident. Staff brought their children and pets to work with them which made the back garden/patio less enjoyable. Plants and flowers are truly needed back there. Please throw out the Wheeler Mansion cards if you do not intend on providing the ammenities listed.