Fantastic all round!
We loved every minute of staying here, from the moment we checked in they looked after us. We had recently got engaged and it was my fiancee's birthday and the staff had provided us a complimentary welcome basket which was such a nice touch. The hotel itself is in a fantastic location, close to Union Square, Westfields Shopping Mall and walking distance to Fishermans Wharf and all other tourist destinations (if you feel like walking!). The happy hour was an added bonus and we loved eating at the restaurant, had a great vibe to it. If you are staying here though, do not walk south of the hotel on Taylor Street, it did not feel safe and probably isn't (we quickly realised it and went back onto a more busy street). We had a lovely corner room on the top floor, very clean and loved that we had a lounge. We would definitely stay here again. Value for money too. For someone that had no idea about San Fran and where everything is, this hotel works for wherever you want to go