Supurb service
Nice location downtown. Close to bars, restaurants, shopping and sports stadiums. Valet and check in was friendly and efficient. Hotel lobby is spacious with comfortable seating arrangements. Holiday decorations were elegant. Fruit infused water is available, self serve, on a table off to the side. When we arrived at our room we noticed that the door was ajar. Upon further inspection we could tell that someone had used the bathroom. I am guessing that a guest saw the room and asked for another because it was so dark. The windows faced another part of the building and no natural light was filtering in. It was a huge corner room but felt like a cave. We asked for another room and were graciously accomodated. Room was on the 11th floor with good natural light. Size was average, decor was understated elegance. Bedding was luxurious. Bathroom was dated but adequate. I liked that all of the lights/lamps were on dimmers. WiFi was free if you joined their free Omni Club. We did not receive turn down service. My only complaint was the noise that the heating/cooling fan made when it cycled on. Twice in the middle of the night I thought it was an alarm clock going off. Service in the lobby bar and sports bar was suburb.