Great staff, good location, room facilities could be better!
The staff are very friendly & helpful.
The location is great for down town San Francisco.
The rooms are furnished in an old traditional way & the furnishings are fine, as is the room size.
However, with no restuarant in the hotel & no mini bar in the room they could at least add a complimentary bottle of drinking water each day!
They also need to add safe deposit boxes.
The windows are very old & leaky so street noise can be bad.
And finally, the valet service needs to be faster.
A few little improvements would turn this from average to great.