Chicago Marathon stay - have stayed here several times before
So we stayed here for our recent trip to Chicago to do our annual marathon. We have stayed here for the marathon before, and also once will visiting the city. I remembered than it wasn't the best stay from previous trips, but this time I was compelled to write this review. As far as location for the marathon, it can't be beat! Walk right out the hotel door to the start corrals. If you are not here for the marathon, there are hotels with much better proximity (walkable) to restaurants, etc.
The most discouraging thing about this hotel really is the overall lack in quality backed by staff that really just seem to have the attitude that "I just work here". There are no mini fridges in the rooms anymore, but you can get one for $40. Need a cot? Sure, for $45. Wifi, not included, but you can pay $10 if you really want it. Our bathtub didn't drain properly, and neither did the bathroom sink. There is no bath fan in the bathrooms, and it looks like mold is beginning to accumulate. I normally wouldn't be the kind of person to write a negative review, but the Hilton really seems to be declining. Add on charges any place the can find one, poor maintenance, and uncaring staff have made it clear that I will never stay there again, despite the excellent location for a Chicago Marathoner...