Customer Service training needed
checked in, asked for single bed,in town for funeral,maybe two days
Got two beds,no a/c
asked for fan, was told hold on, I will check and call you back
GOT NO CALL BACK AT ALL.no ac
Next day asked to talk with manager,so we could get another room , response ,sure 
new rate 
$ 139.00
manager out on errands
AGAIN NO CALL BACK, NO APOLOGY
ALL WE WANTED WAS REST IN A COMFORTABLE , CLEAN ROOM
DO YOU THINK WE WILL EVER GET A RESPONSE