Never Again!
Q: What’s the worst thing about the Warwick? Apart from the bad service, over charging, and noise? 
A: The complete lack of interest in making the customer happy.
Despite three emails, one a reminder about not replying... I am left with a very sour taste in my mouth.
• The bathroom ceiling tiles were yellow stained around the edges, unfinished and broken..( this is despite the Manager saying those floors have been refurbished… really? Remind me not to use your contractors for anything.)
• We were not given a key to the mini bar, we had to ask for that. 
• We were put in a room directly next to the elevators (1806 - don't do it) with the ‘ding ding all night).
• Nor were we reminded about the pool, sauna or any of the complimentary services the hotel has when we checked in.
• BUT the piece de résistance has to be, the ROOM SERVICE charge when I was at the front desk asking for some milk to go with my ' in room' tea/ coffee amenities.
I was told it would be $2.50 for some milk to go with my tea ( who wants coffee whitener in tea???) reluctantly I said yes, after all, I wanted tea in the morning.. so waited for five minutes for him to come back with said milk. I hand him the three dollars and he now informs me that its five dollars... “How come”? I ask?. “Room service”, he says... I enquire how he manages to add room service to something that didn’t have any room service... i.e. I'm here in front of you!and he directs me to the small print... ( I didn't bother to read it, I've done all I'll be doing with this hotel). Do yourself a favour and spend your hard earned cash on a hotel that will treat you properly...
All the above we DIDN”T get for a two night stay that cost us 667 dollars – oh, and $5.47 once they’d taxed me on the milk and room service.
Lest we forget!