Terrible. Do NOT stay here
This hotel's service is terrible. I feel so sorry for the front desk staff taking the anger of the guests. When I checked into the hotel the rooms were clean but the beds were not made. Instead the linens were on the "dirty" floor. Yes, it was vacuumed but walking in white socks they blackened. Obviously the carpet has never been shampooed. Then, during our stay we had to request for housekeeping each day. Every day we did NOT get housekeeping. We had to take our trash to the front desk and get towels from the front desk. We had no soap in the bathroom at checkin and no coffee or coffee cups. The manager NEVER responded to our messages. During our stay I requested an iron, The one in the room was broke. I needed to iron shirts. I was told there was no housekeeping that evening to get me an iron and the maintenance guy repeatedly said over the radio that for the next two hours he was too busy to get me one. I understand the front desk can leave but why no housekeeping and when is maintenance exempt at a hotel from providing guest service. The ownership and management company of theis hotel: Jordan Hotels, LLP and Ocean Properties are money oriented and have no idea how to run a hotel. Avoid ALL of thier hotels!!! Oh, and this so-called "airport" hotel does not have a reliable shuttle. Who knows when it runs. certainly not when you need to be picked up from the airport.