Very nice, but watch the parking
My wife and I stayed at the Sofitel in Philadelphia for the second time while we were on a museum visit. It is at a wonderful location, and we were able to walk to the new Barnes Museum in less than 15 minutes. We had elected a free parking/breakfast package, which seemed to be a very good deal compared to the price of the room itself. Everything was wonderful at the hotel. We drove up in the morning, and our car and bags were taken - saving us paying an extra fee to park at the museum. The room, when we returned was excellent, and all the staff were friendly and helpful. Our breakfast in the morning was large, with multiple choices. My wife ordered a "continental" breakfast and was greeted by a large basket of rolls, croissants, etc. that could have served four people. Our only problem was retrieving our car when ready to leave. The area to park is very small and multiple cars had been "called for" ahead of when people needed them and were taking up much of the space. One other person was ahead of us when we came out, and she was still waiting 25 minutes later when we both when to the desk to complain. While we waited more cars came in for people who were not present and cars needed to be reshuffled as people finally arrived and attempted to leave. Other inconsiderate people came down for vehicles and proceeded to block the exit while programming their GPS. Although we were told it would be 20 minutes, It was closer to 45 when our car finally arrived, and that happened only when a person from the desk took control of the situation and got extra employees to retrieve the cars. Altogether, it was a wonderful stay just marred by the inefficiency of that service. Next time, I'll call an hour ahead of when I want to leave and have my car waiting for me whenever I get there instead of the other way around. It's selfish and inconsiderate but it seems to be the only practical choice.