Great Place to Stay
We went to Memphis for a family reunion and chose the hotel based on location and convenience. I is right off of Route 64 , Germantown Parkway and Interstate 40. The area is very upscale suburban with every store and restaurant you could possibly imagine within 5 minutes. The hotel is very clean and new. The only thing that tells you you're in Memphis is that it has a nice exhibit about the founder of the Holiday Inn which I thought was interesting. If you want alot of Memphis Beale Street or historical ambiance, this isn't the place to stay but you do get alot of southern hospitality and friendliness. 
The beds are very comfortable. I have a hard time sleeping away from home and I slept very well in this bed. The staff was very helpful. Mary, Narkita and Cornelius were very conscientious housekeepers. I had two kids with me and they went throught towels like crazy and we never ran out.
The decent size pool ( inside.outside- the roof opens up ) is clean but the water is a little warm.They have a workout room which has newer equipment. The restaurant is ok. I had breafast there but you have to pay $10 extra for what you get free with your room at other Holiday Inns. The restaurant area is very nicely accommodated with TVs in the booths which was nice to watch the news in the morning. There is small bar and restaurant that is open from 6 to 10pm. It was convenient to meet people there without leaving the hotel. 
The phones in the room were hard to use. I could never tell whether the phone was actually hung up or not. Not a big thing but it frustrated me. 
The front desk staff was mostly helpful. One time I called down to ask where I could order food that would deliver and the person at the desk said she didn't know - she wasn't from around there. After asking her to ask someone else, she gave me the name of a Chinese and pizza place. Amanda at the front desk was probably the friendliest and most helpful. 
All in all, I was extremely satisfied with my stay at this Holiday Inn. I would definitely recommend this hotel to others for business or for pleasure.