Pleasantly surprised!
We stayed while attending a weekend conference at the hotel. The staff was attentive and helpful! Our first room had a problem with the a/c. We were quickly moved to another room with apologies. The rooms was clean, and well stocked. Lots of fluffy pillows, clean linens and bedding. I do not usually sleep well in a new environment, but I slept well--beds were comfy! 
The restaurant, Thrive, has good food. I had a wonderful Cobb salad! Prices were inline with other restaurants in that district. We attended a large dinner (not sure how many maybe 150-200 people) catered by the hotel...it was incredible! The beef was superb, thick, juicy, nicely cooked-medium rare, and those who had the chicken said it was tender and juicy. Nice vegetables--could have been warmer, but nicely cooked, not mushy. Food was nicely covered prior to serving and nicely plated. The iced tea was..tasteless...this is Dallas, TX, iced tea is a staple here! Dessert was a nice flavorful NY style cheesecake and a nice hot cup of coffee, Best convention type catered dinner I've had in years!
Management took care us! Would definitely book here again for other occasions!