Service top-rate
This is a middle-of-the-road hotel with a number of positives - friendly, helpful and attentive staff, good breakfast options in hotel (included with room), nearby to attractions, adequate rooms.
Things that could be better - the pool is really small, parking lot is tight (but we always had a spot), location is on a busy street with not much within walking distance (that said, Rubio's is right next door, and there is a good Thai restaurant (Lanna Thai) across the street - we got take out one night and ate it in the breakfast area of the hotel).
Added note about service - they located something I had left in the room and called me back to let me know they had found it (after I had inquired).