Should have higher ranking
We had a faboulous 3 nights at this hotel. It is a little off the main drag which is nice as the area is quiet. 5 minute walk to the nearest Metro (Smithsonion). You can walk easily to three of the 7 (I believe) Smithsonion museums all of which are free entry.
The staff we encountered were ALL very courtious, very helpful and informative. we do not tip all the time so this was not the rationale for the service we received.
We had adjoining rooms, not requested but a nice touch as we are a family. These we found spacious, as too were the bathrooms both having a seperate shower which is nice. Lovely fluffy towels of a decent size and nice bathroom products. yes it is 5 stars so one should expect some or all of these things. However, they are not always forthcoming.
If I were to go to Washington DC again I would most definately stay in this hotel.
I am sorry to leave some people out as everyone was so pleasant and all gave exceptional service save one evening when my husband asked for a Creme de Menth with crushed ice and the waitress in the bar said they didn't have any, he then asked a manager who passed (they are high profile which ensures top sevice) he replied of course sir. Request granted.
Another evening we had a snack here too after a baseball game the chicken lollipops which are like little chicken drumsticks for want of a better discription in a lovely sweet chilli sauce. Service was great.
The stand out staff were definately Eugene & Markos on the front door and the lovely lyn and Clyde concierge team we dealt mainly with Lynne who was extraordinary in her personalised service. With local knowledge she was more than happy to share.
Such a pleasure staying at this hotel. Not like a big city hotel at all.