Very poorly handled after hurricane sandy
After living for four days in the dark after hurricane sandy the hotel staff sneakily slipped a letter under our door in the middle of the night telling us that they were closing the hotel. Assurances were given in the letter that they had begun reaching out to other hotels to accommodate guests and that every effort would be made to assist us. However after ringing around many hotels and finding them all fully booked we decided to pack up and pay a small fortune to go to Las Vegas a day early. When we went downstairs to tell the front desk we would be checking out later that day they informed us that the hotel would be closing at noon. Many other people were obviously in a situation where they could not find another hotel and the hotel staff seemed quite disinterested. So essentially everyone was given at most half a day to pack up and find a new hotel with no assistance in a city with no available hotels 
I remember speaking to Mrs_BA (from the previous review) who had no choice but to move her family of five to another hotel with no power (and no doubt pay a fortune for the privilege) and I hope it didn't completely ruin their vacation.
On top of the poorly handled closure of the hotel we were forced to pay full price for the room. We argued with the different people at the front desk (including the manager) that this was unfair but no concession was given. I am of the feeling that when you pay for a hotel you are not just paying for the room you are also paying for amenities and services such as power and housekeeping. If the hotel wasn't paying for these things why should we? If they didn't already have my MasterCard details I would have refused to pay.
I'm not saying that the hotel was at fault for the lack of power or services it was an unfortunate event that the hotel could have turned into a positive if they were only willing to put in a bit of effort and show some concern for their customers. Very disappointed Eastgate Tower.