Worked out well for me
Was in town for a conference at another nearby hotel. Got better rates here (even with the conference group rate), and a better deal with the breakfast included (which is substantial!). I never made it to the manager's reception, but it was happening as promised. Staff was friendly and always greeting me. Atrium area was beautiful. Room was spacious, clean, with a good view, and exactly what I asked for. Quiet, even though I was on the lowest floor and closest to the atrium. Fitness room was a little small for the number of rooms at the hotel, and was very busy in the morning (go in the afternoon if you can). Internet at $14.95 a day was a bit pricey. Area was nice, walkable to Navy Pier or Michigan Ave and the Loop, near to the river and Riverwalks. Several decent restaurants in the walkable area.