....please save yourself the agony!
The hotel is old, dated and the only employees of the hotel that are gracious are the front desk employees. Management is forever "changing" and so any problems and/or complaints are dismissed with the phrase "we are undergoing management changes"....
It would seem someone would be in charge!! Even if you have a non-working shower/tub, you will be left in that room--"waiting" on a call from management, that will never come. There is a great Marriott a few blocks down-- spend a few more dollars and experience luxury!! After being a Hilton Honors member for 15 years- this experience has forever changed my loyalty!