Terrible is not enough...
Wish there was a lower score. Terrible does not start to describe this hotel and service. It is a very old hotel and very bad facilities. Like the manager describes the building as "barely standing". Front desk manager nice. Natasha, on the other hand, the ruddest vulgar person I have ever come accross in this industry, and yes, she is assigned to the front desk. The first impression bad. The rest even worse. We are well traveled people and not necesarilly demanding, but when the toilet overflows, air conditioners dont work, and carpets are soaking wet due to old air conditioners leaking you do complain. Yes, all in diffrent rooms. We were changed from room to room 4 times. Practically ruined our first day of vacation (and we don't have many). It is cheap, butbthat is no excuse for the bad conditions and certainly not an excuse for mean service. Simply they don't care at all about the customer being satisfied.