Not memorable...
Had a 3-night stay at the Back Bay. Definitely not a 'must go back to' hotel, for me it had no character, completely forgettable. The Reception area was far from impressive, almost tucked away, but the check in and out were efficient and friendly. The bedroom and bathroom were clean and comfortable, with turn-down service early evening. Front door staff were good, always asking if they could help with anything. The $23 full breakfast had little for vegetarians, so we ate at the nearby Au Bon Pain at Copley Place, which was excellent in terms of value, quality, cleanliness and selection. The internet service in the business centre of the hotel was useless - the free 15 minutes only got us as far as getting into Internet Explorer, chargeable after that. If you are going to a function at John Hancock Hall in Boston, this hotel is just opposite. Would recommend a room at the front, as although there's no view, it'll be better than a room at the side like we had (Room 930) which looked onto a huge building site - not ideal if you're looking for a romantic getaway! Sorry Back Bay, could do much better...