Great Hotel but....
I have regularly visited this property for many years. The service continues to be excellent. However, the bed had a terrible divot alongside the nightstand. It was so strange, I tore down the bed and it seems the plush pillow top of the mattress was worn out. I asked my colleague and he said his bed was the same. 
Apart from the strangely worn out mattress -- all five stars. I am sure the hotel will remedy this deficit soon.
Tip for out of towers -- four seasons has a superb philly cheese steak!