Incredibly Disappointing
Just stayed at this hotel and it was not a pleasant experience. Every time you tried to call the front desk, you were put on hold for upwards of 30 minutes. Their excuse always is that they are short-staffed, but there are workers, bell boys, concierges & desk clerks always milling around. I requested a super shuttle to the airport and it was royally screwed up. I ended up missing my flight. The bell boy who was on at 5am couldn't even find the number. One of the worst experiences I have ever had at a so-called resort.