A tad disappointed
We stayed here for 4 nights in October 2012. Overall, the hotel didn't quite measure up to our expectations, resp. to its status as a "Small Luxury Hotel of the World". The reception was kind of snippy; they just checked us into our room very quickly without giving us any explanations on the hotel or even saying welcome (the concierge on the other hand was very friendly and helped us with all our requests). As for the room, it was a tad on the shabby side (again, measured against the expectations that one might have based on the hotel category and price). We had heard that you have to be lucky to get one of the newer rooms here, so maybe it was just bad luck that we ended up in one that looked clearly dated (for what it's worth, we were in room number 707). Bathroom was nice, but pretty small. The spa is nice, but nothing out of the ordinary. One great thing is the hotel's location.