great time in NY-horrible hotel
Hotel was great location Live in Philly-took train to check out some museums. I travel frequently. The people at the hotel were very rude. On my way back, had left my bag there prior to having leave for NYP (train)...on my way back there was huge parade-had to navigate my way back to hotel as many streets were closed-that's fine. I get back to the hotel-so I decide to take a cab back to NYp since I was running late...concierge wasn't even at the desk..she was "somewhere"...when she finally gets back to her desk-she says she cannot call me a cab since I wasn't going to an airport. Now -I could have said I was, and when the cab got there -say change of plans to the driver-i am going to Penn Station. However-I did not had to lug my bag up to 5th because the [--] refused to help me. DO NOT STAY AT THIS HOTEL.