"Great staff and perfect location"
I travel 300 plus days per year so a clean, quiet and well staffed hotel is a priority for me. The Sutton Place, Chicago is all that and more. I was in this hotel for 70 continuous nights and everyday the staff met my every expectation. The valet, concierge, front desk, room service, housekeeping and sales office all went above and beyond on a daily basis making sure that my stay was an enjoyable experience. The rooms are clean, spacious and extremely quiet. Some updating, which will happen this year, will bring this property up to the exceptional level. The location is perfect for shopping, dining and generally experiencing all Chicago has to offer. It's all within a short walk of the hotel. What separates this hotel from others is truly it's staff. Their genuine concern for the guest and the effort made to ensure that each and very guest, on each and very day, has the best experience possible is what this hotel is all about. Why would I ever stay anywhere else when in Chicago!