Great Service
I stayed at this hotel while attending a conference at the Los Angeles Convention center. The hotel was definitely adequate. Clean, Safe, quiet at night. It filled all of my needs. It did not surpass any of my expectations, but if you are traveling for business it's a good choice. It is connected to a small "mall" shopping area which is convienent. What did impress me with this hotel was their customer service. The front desk was awesome! There was some confusion with my reservation and even though the hotel was sold out, they worked their magic and helped me out, and the people were friendly and helpful. The valet and roomservice employees were the same. Helpful and smiling.