Great Service
We arrived late and tired after a long journey, and were welcomed like old friends, so were immediately revived. Staff unfailingly friendly and helpful. We were given an upgrade so had a kitchen attached to our room. The room was large and very comfortable, clean and well equipped - the free wifi worked well too. Best of all was the afternoon cheese and wine get-together where we made fascinating contacts with other guests. We were offered free wine and snacks for over an hour, with a waiter coming round to fill glasses. There was a jar for gratuities which we gave to generously because we were so impressed. Breakfast was included and this was a simple selection of pastries and fruit, with tea and coffee - really all you need to fortify you for a day exploring SF. Good position near Union Square. You CAN walk to Fishermans Wharf, but better to go on the cable car!