Outstanding Service
I just spent a week in NYC for work. Not only was the hotel stylish, well located and comfortable, I had an amazing experience with the very friendly and professional staff. Without the help from the concierges, Natalia and Clay and the additional help of Jennifer Snowden, Heather Johnston, Melissa at the front desk and Angel Pan, as well as the lovely housekeeping on the 16th, my week would not have been a success.
My colleagues and I will continue to use the Royalton as our base when we do business in NYC.
Laura