Disappointed
We have stayed at this hotel on many other occasions while overnighting in Houston. While this has been our go to hotel next time will see us go to another hotel. Yes they are in the process of upgrading the rooms but how do you upgrade attitudes? 
We originally were assigned a room that was dark and dingy. We went to the front desk and the person serving us did so as though we were the problem. With some expressed effort she did offer us a different room with much the same ambience (we had never before stayed in this part of the hotel with the tiny angled windows). We didn't want to go through the front desk experience again so made due. The room was dirty. The debris on the top shelf of the closet was tolerable. It was the hair on the bathroom floor that was the final sign of unacceptable maintenance. We went to the pool only to find debris floating in it. The pool deck had trash in places other then the receptacles. Does anybody do maintenance here? Room service was fine but do be cautious as they do put an automatic service charge and gratuity on the bill. If like me you automatically tip you will be surprised to see that in fact you actually double tipped. Not the end of the world but not the norm either. 
After completing our payment at check out I asked for the Manager and was told she was in fact that. I had to ask if she wanted to ask me about our experience as she failed to do so. She said "sure" and I told her. She apologized and did give us a voucher for coffee at Starbucks. I was not looking for a hand out but simply some form of recognition that they failed to deliver. 
We will now start sourcing hotels to stay at while overnighting in Houston.