Waited 2 hours for check-in
On Wednesday night, March 14th, I got in the long line to check in to this hotel. There were about 15 other people in line, and at the time only one person working the desk. I did not get up to the front desk for an hour and 45 minutes, and it took another 20 minutes to get a clean room - so it took over 2 HOURS to check in. I shared this experience with 14 other people in line. The only thing we heard was that there was a shortage of clean rooms, and this was not from the manager. The GM would not even come out and talk to everyone in line. We made numerous calls to the hotel while we were in line, and we all made requests to the people at the front desk as well as security, but the manager hid in the back room and would not come out. It was very childish and cowardly of him/her. 
The next morning, there was no hot water in my room. And, this is one thing that the hotel has not been able to work out, there is a dog kennel behind the hotel and the dogs bark all day long. 
I would like a complete refund. I travel frequently and this was one of the worst experiences I have ever had, and the first time I have ever complained to this site.