Worst hotel you can imagine
This was by far the worst hotel experience I’ve had, and I’ve been to many in my business travels. I chose it for its good location, being near Times Square and walking distance from Grand Central. I also considered their price satisfactory, until I actually saw the depressing and unclean room I was provided. For over $250 a night, I swear the room was a converted utility closet. Then I couldn’t get Wi-Fi to work, which made it even more frustrating given you have to pay for it! The hotel is unclean, disorganized, and the staff at the front desk were exceptionally unprofessional. I was quite astonished at how rude and unaccommodating they were. What makes this sad, I have never complained about a hotel until now. This one required a warning to potential customers!