DOG HAIR
I am going to rate my stay at this hotel only on the day of the incident which was January 01, 2012. I always booked my stay thru www.SPG.com a month in advance, so what happened to me should not happen to any guest. I arrived at the hotel at about 9:30 p.m. The counter only had one customer service agent taking care of the flight crew, Platinum & Gold line, and the regular line for everyone else. 
There is always an excuse for everything ………..we are busy………..short of staff………and it goes on and on…..
Anyway, after finally getting my room key, I proceeded to my room and went to sleep. The next morning as day light illuminated my room, I noticed that the two loveseats in my room were filled with dog hair. As an asthmatic person I was so irate that I called guest services and requested a manager to my room. Director House Keeping Maximina Gachuzo came inside the room and to her surprise I wasn’t exaggerating and making it up. The only remedy that this lady afforded me was 2000 points into my spg account which I declined. I asked her if dogs were allowed to stay inside the rooms at this hotel and her response was yes. I also told her that it’s not hard to have a list of rooms with pets so that these rooms can be properly cleaned afterwards. With a simple vacuuming to recycle these rooms for other guest is not enough. Dog hair is a trigger for some asthmatic individuals that can lead to a chronic inflammatory of the airways, which then leads to an asthma attack.
Any excuse that this hotel gives me is unacceptable since management is well aware that hotel rooms are public shared places which should be sanitized and clean properly after guest check out. 
If you travel to this hotel with family members that are asthmatic, please check the rooms when you go inside. I mean, check everything from furniture to bed sheets. 
Director Gachuzo only took action when I pointed out the problem, other than that the cleaning personnel are not being supervised properly.