Would prefer that my company do business with another hotel chain!
Rude late afternoon manager. I have asked twice that my stay be added to my rapid rewards, and as of yet nothing has been. Dirty towels in room, meaning that room was not cleaned properly. Toilet fixture not working. Ice vending machine not working. Overall poor maintence. Administrative staff are rude and not client friendly. Property needs facelift- old fixtures in rooms, poor lighting, bathroom layout is not convenient for quest. Poor decision, for company to use this chain. Unfortunately, due to contract and expense, we have been placed here.