Needs Work
I had read the reviews and was a bit apprehensive, but had gotten a decent deal through Priceline. We checked in after spending the day in Rocky Mountain National Park. The first thing that I noticed was just how convenient this hotel really was to Mile High. Once we got to our room on the 10th floor, we saw that it was a basic room, but not as bad as we were expecting. Our room had a view of Elitch Gardens and the Downtown Denver skyline. Our first night, we discovered that the AC was not working properly. I called down to the front desk around 1030pm and they said that they would send maintenance up right away. About 5 minutes later, a woman who appeared to be a housekeeper showed up at our room. She walked over to the thermostat, looked at it for about 2 seconds and told us that it was working fine. I explained that the room had not gotten any cooler since out arrival. In fact, it had gotten a little warmer. She offered to bring us a fan, which we accepted. About 10 minutes later, she returned with a box fan, which cooled our room for the next 3 nights. 
The hotel has a restaurant and bar on the 14th floor that was supposed to close at midnight. We tried going up one evening around 1045pm, but it was already closed and the elevator would not even allow us access to the floor. When we brought this up to the front desk, they said that if the restaurant or bar was empty, they close, regardless of the time. We explained that we tried to go up, along with at least 6 other people that were in the elevator with us. We also asked the front desk if they could send a couple of wine glasses to our room. We were told that they couldn't do that, and we would have to go get them ourselves from the bar, if it was even still open. For a hotel that it supposed to be a 3 star property, I would expect much more. I wouldn't consider this hotel anything more than a 2 star.