Nice Hotel, Great Location, Don't count on Service
Fire alarm went off for 15 minutes this morning. No announcement, explanation or apologies from the staff. Then coming back to the room tonight after being away from 8:30am to 8:30pm, the room had not been cleaned. Front desk could only ask me if I had the privacy card on the door (I did not) and then shrug. Oh but the front desk clerk did offer me the option to leave a message for the head of housekeeping who had already gone for the day. There is BTW always only one person at front desk, so you can find yourself lining up to get even the simplest things done, like getting a demagnetized card reprogrammed.