Great Service Recovery: Poor Service!
My friend & I stayed between Thursday & Saturday last week at the Le Meridian, Phila.
It's a very trendy hotel with a decent room size. My interactions with the front desk were above par.
However, the hotel lacked on it's housekeeping and basic services like coffee re-fills (irritants). 
Ultimately, the front desk made up by eliminating a charge in order to make up for deplorable housekeeping.