No Joke, Hotel is Awful
We traveled by chartered bus from NC to Columbus, OH for our family reunion...long trip (about 60 of us including kids, teens, middle-agers, & elderly), but all happy to travel together. Was late when we arrived at the Hawthorn (airport). Worst travel experience I've had in a long time!!! I'll start with the happy ending! The happy ending was when a few of us took it upon ourselves to get the heck out of there and check into a much safer/cleaner hotel for only a few $$$ more which was less than 5 min away to enjoy the remainder of the weekend. Where do I start about this poor excuse for a hotel? No towels/not enough wash cloths (I had to dry off with a pillow case), smelly rooms, dirty linen & tub, clogged tub, wet carpet, unkept trashy overgrown grounds, holes in exterior doors to rooms, spider webs galore, wobbly boards on steps/porches leading to rooms, insects, wet stains on bed, pair of panties w/a pad left on floor beside bed, inadequate kitchen items, raccoon eating from garbage area, alley cats roaming, drug deals in parking lot, inadequate lighting, manager never returned calls re: numerous complaints, unprofessionally dressed night auditor, rusty shuttlebus, bad-looking surroundings. I was very concerned for all the family members who stayed at this place. I'm not one who typically takes the time to write hotel reviews, but this experience was terrible enough that I felt compelled to do so. The owners/managers of this place need to just face the music and do whatever needs to be done to renovate, update, clean out/clean up, or just shut it down. No Joke, this hotel is not a safe place to stay. Wyndam, this place may eventually ruin your great reputation!!!!