Beware: overpriced, very poor service, housekeeping staff exceptionally loud & noisy at 7am
We checked in Sept 19/12 2 rooms for 4 people, this is not a cheap hotel particularly given the bad service. The smell upon entering the hotel is nauseatingly overpowering & continues in the elevators up to the 4th floor where "mission control" is located. The rain shower head decided to "rain" repeatedly most of the first night. Can't close the door as it is just a glass enclosure around the shower stall & toilet & was not up to moving at 12:30am so piled towels on the floor. The bathroom sink didn't drain which they fixed but it continued to drip so just applied more towels. There is no room service & any request to get more towels took 3 calls and a wait of 2 hours. The last set of towels were stained and shredded (did not use). The most offensive thing was the inconsiderate housekeeping staff, 3 of them talking so loudly to each other at 7am on Sat Sept 22nd right outside our door it woke us both up. This continued for some time until I stuck my head out & politely asked them to be quiet but they still continued to talk extremely loudly (the doors are not soundproof unfortunately) and I was very unhappy when I asked them to be quiet for the second time. They just laughed. I called "mission control" who said they would talk to housekeeping. Big deal they gave us 4- $10 coupons for food. I would have preferred to talk to a manager to negotiate a better rate for those dreadful nights but they hustle you down to the ground floor to use the automated check out so that you can't actually talk to anyone. We were optimistic about trying something new & were sorely disappointed.