Stay here only if you like SMOKE and BAD SERVICE
This was rated a four-star hotel by Priceline. The true quality of the room (hardly larger than a queen sized bed) is truly two stars, but the fact that I was given a smoking room after requesting a non-smoking room and the evening manager was unwilling to change the room earns the Empire Hotel just one star. When I called to complain about the smell of the room, the evening manager, Nicole, said there were no other rooms available. I then said that I would leave my review on TripAdvisor and she threatened to send Hotel Security to my room if I did that. Obviously, this is a case of poor training -- not institutional bad behavior -- but I would never risk a decent night's sleep here again.