Maintenance & other Issues.
We asked for a nice quiet room, she gives us a room right above the bar on the third floor. This room has a NON-working light. So we went back and ask for a different room. This time it was right in front of the elevator. We unpacked & open the drapes to see what kind of view we have. But we couldn't see much, not because it was raining or foggy, but the window was very FILTHY. By now we were too tired to ask for a different room again.
I don't know what the policy is in the atrium. You don't need to show your room key when you order a drink, but you need to show them when you order eggs over easy.
When I asked the worker behind the counter whose putting out the muffins for a plate, she said I have to ask the person who is making the eggs for the plate. It's too much work for her to take two steps back to get one. Not much team work, is there?!?
The morning of checking out I did not see any invoice under the door. When I went to the front desk to check out, she mentioned there was a penalty for early departure. But it wasn't an early departure. So I gave her the original confirmation which shows the check out date. Now I have to keep an eye on my credit card bill to make sure I'm not overcharged.