Will never go back!!
We chose this hotel because of the pool and we were able to park our car at the hotel (free). The staff is friendly, but the policy is horrible. We were told they would have a party, but it would be in the evening. We would be away, so we didn't worry about it. When we came back at 4 pm, the pool area was filled with people (at least 150) and we could hardly get to our room. They gave us $7 each to go to see a movie. Wow! On our last morning, we couldn't get in the pool because they rented the pool area to a company that was filming a commercial. We weren't even allowed to leave the room. The area is terrible, not safe at all. The staff even warned us not to walk up 3 blocks either way, cause it wasn't safe. We've been to so many cities all over the world, but I've never felt so unsafe as over there. So many homeless and drug addicts near the hotel. We're never going back there again. It's better to spend a bit more, than stay at the Phoenix.