Nice hotel, terrible location
I liked the hotel, the rooms were clean and staff were friendly. The connecting hotel offer the best strawberry milkshake in America (self-proclaimed, and I loved it). The only problem for me was that the location was amongst quite a poor area. As a woman, I would not have felt safe walking around at night on my own. I was with friends, so it was fine, but I would keep this in mind for anyone travelling by themselves. There are definitely nicer, and more fun areas to stay in San Fran.