Favorite Chicago hotel
Great hotel! My wife and I stayed here last month for our anniversary. Upon arriving, we talked to the front desk staff and found out our room was not ready yet, so we were upgraded to a corner room on the 5th floor that had perfect sightlines of Navy Pier. The room was a little larger than the standard size, very clean, and had a nice bathroom just off a short hallway. The staff was fantastic. Upon hearing that it was our anniversary, after we returned to our room from dinner, there was a bottle of champagne, chocolate cupcakes, and several delicious Swiss chocolates waiting for us! They also provided a pass to the concierge level on the 40th floor, which had a fantastic serve-yourself breakfast. I’ve stayed in several Chicago hotels, and this was easily my favorite. Can’t wait to come back!