Terrible Service, Terrible Billing, Terrible Experience
Booked correctly, got confirmed but was put into a different room because they send someone else to my room. I had to chase people to move from the two twin bed room to the king bed one that I reserved and that happened after I begged for it and late in the afternoon. I was offered with "a breakfast" to compensate for all the misunderstandings but, they ended up charging it to my corporate card.
Not a good choice if you're attending AdTech or if a corporate client. Stay at the W or other more serious option.