Horrible Experience
Stayed there for two nights and the location is excellent. The front desk person "SEAN" forgot that his job was for customer service and never smiled. When leaving, asked or a taxi, and was informed that he called for a cab, despite me not seeing him calling a cab and waited for 25 minutes. When we stood in front of him and asked him to call a cab while we waited, to which he did, the cab came in less than 5 minutes. 
Paid the full amount in cash and came back and found out that my credit card was still charged on the basic amount, despite me fully informing that my card should not be charged. My money is still not returned. Shame on you Best Western for such bad service.