A dimly lit dismal rats maze…
We arrived to what is an old and very dated Marrakech Hotel. My family was just passing through NYC on one of the warmest days this summer with triple digit temperatures in the city. All we were expecting was a comfortable room with relief from the heat. Though when we arrived at the main entrance, two rather large young men helped to carry our luggage up a flight of tall narrow stairs, as there was no elevator in the hotel. After checking in at the desk, the last oasis of cool comfort, we were trying to find our room in a dimly lit dismal rats maze, their hallways with no sign of an elevator. When we found our room atop of the fifth floor, the AC wall unit was struggling to cool a very small room with the smallest adjoining bathroom, definitely not the modern miss representations seen advertised on their website. After leaving the room for three hours to sightsee and enjoy a meal, we arrived back to the dreadful oven. We did complain to the clerk at the front desk and after ninety minutes of searching their available vacancies, they did find us a matchbox that was somewhat cooler. 
PS…by the way, our call to Hotwire that evening to resolve our issues took 70 minutes just to reach a live human voice. Keep you batteries charged and the best of luck.