Was very comfortable
Read mixed reviews on TA after I had a blind booking on Hotwire that turned out to be Sheraton Chicago Hotel and Towers.Had some apprehension about choice until I arrived.From Reception till Checkout everything was fine.No check-in line(it was a Saturday and no large conventions),the room was clean,comfortable, with updated electronics and amenities.Bed,as stated by others,terrific! Staff,from doormen,concierge,reception,cashier...all professional,polite and friendly.I would not hesitate to stay there again or recommend it to others based on my experience.