The Westin New York at Times Square
First up, Fantastic Location. Literally a 2 minute walk from the centre of Times Square.
The Room was a good size for a New York Hotel. The decore was average, but the room was clean. The bathroom was a decent size. Even though the sink area looked like a public bathroom with the stainless steel basin and bench it was actually pretty practical. The walls were very thin and we could hear the TV in the rooms next door. Our room had a door to the next door room which was locked, so I am assuming it was one of those adjoining rooms which would I guess explain the thin walls. The housekeeping each morning was very noisy but we put up with it. We were there for 7 nights and noticed standards drop each night with housekeeping. The first day we had 4 towels which were replaced, but as the days went on we ended up with only 2 towels being replaced. It was a bit frustrating as we needed a minimum of 3. 1 for my husband and 2 for me but I never bothered calling up about it. By the last day we only had 1 towel and no shampoo and conditioner replaced. Also the bed was made inside out. I fixed the bed myself but I called the front desk for towels and toiletries. I had to call them 3 times and finally we got extra towels but no toiletries. Called again and they came up with shampoo when I requested conditioner. Called again and heard nothing. Didn't want to be annoying but I had been waiting almost 2 hours just to have a shower. Finally it took for my husband to go down stairs and complain untill then finally helped us out. They were very apologetic and offered us a room upgrade plus a free dinner but by this time it was 11pm and our last night and we were pretty much all packed. Other than the minor issues with housekeeping the hotel was pretty good and I would stay hear again...