Friendly and Clean...
This is hotel is about the same as most Embassy Suites. Two things bumped this up from a three-star to a four-star rating for me: friendliness and cleanliness. Everyone on the staff was friendly, cheerful and willing to do whatever to make our stay nice. The hotel was exceptionally clean from rooms to lobby and even the exercise room. 
When we checked in and went to the first room, I could hear car noise from the nearby I-10 Interstate. Sometimes I sleep through noise, but we decided to request a different room on the north side of the hotel vs. the somewhat noisier south side. This worked out well for us and we both slept well on the very comfortable bed. This isn’t Westin “Heavenly Bed” comfort, but very nice all the same. 
The free breakfast was excellent, well-staffed and very friendly. Likewise, the manager’s reception of free drinks and snacks was nicely done. I used the exercise room and while not fully-equipped (two ellipticals, two treadmills and some free-weight barbells, towels, etc.), it was enough to get in a good workout. There is a very nice indoor pool that I didn’t use. We didn’t try room service, but others in our party did try it and thought it was good. There isn’t much in the way of restaurants around the hotel, so it’s a drive to some areas where there are places to eat. The Alamo/Riverwalk is about a 10-15 minute drive from the hotel. 
We had an excellent stay and it’s obvious the management has put emphasis on cleanliness and a welcoming attitude. Everyone, and I truly mean everyone, that we came into contact with was friendly, helpful and had a smile on his or her face. The lobby and open area are beautiful with tile work, a fountain and live plants and are immaculately clean. We would definitely stay there again.