Overpriced and horrendous
Rude staff, crumbling infrastructure - for crying out loud, my room had no closet! Everything was clumsily arranged - ironing board in the bathroom, iron sitting randomly on the floor and the room was boiling! when i called to complain about the heat in the room, i was told to open my windows.. for a minute i could have been in a developing country except this was supposed to be a 4-star hotel in the middle of washington DC.. and don't even bother to use the desk in your room, you're going to sprain your elbow trying to reach a 6 foot desk from a chair that's like a foot high - you would think with all the business travelers that stay here, they've figured out a decent set of chairs and tables for the rooms? When I asked for a human sized chair, I was rudely informed by the moronic front desk staff to bring my work to the lobby.. computer and all... in the LOBBY?! I can't believe I changed my reservation to stay here.. Never EVER coming back.