U.S. Grant offers great service!
Stayed at the U.S. Grant this past weekend and loved the hotel itself. I was extremely pleased with the level of service I received from the friendly staff from the moment we arrived on Friday night to when we left Sunday morning. We had a problem with the air conditioning late Friday night and once I reported it, the Engineer was there in less than 10 minutes to address my concern. On Saturday morning, we reported that the bathroom sink was draining slow and when we returned from Old Town that afternoon, it was fixed.
Ate lunch at Grants Grill on Saturday and the food was EXCELLENT. I don't usually rave about a salad but the Little Gem Lettuce salad was one I won't soon forget. My husband and I split the Grant Burger and the salad and we were both full afterwards. The chef split both items and served uson separate plates which was much appreciated. The burger came with housemade potuto chips in small copper pan - so cute and so good! The burger had goat cheese gouda, tomatoe confit and red onion marmalade and was cooked to a perfect medium, as requested. Our lunch total was only $26 (having split both items) but found the menu prices to be very reasonable for a 4-diamond hotel (they have AAA 4-diamond rating.)
The hotel is well maintained, historical and, while advertised it's in the GasLamp district, it actually sites about 2 blocks north. The area around it is a bit disconcerting - while safe, our room faced a homeless shelter or halfway house right across the street where people would sit out on the sidewalk all day and night. They didn't bother anyone but we did get to see some interesting "goings on" - LOL.
One suggestion for the hotel would be to install sheers on the windows. To have privacy from neighboring buildings, you either had to close the roman shades and limit the light coming in, or leave them open which meant everyon could see into your room...even the bathroom!