Stranded during Hurricane Sandy - safe port in a storm!
I was stranded here during Hurricane Sandy and Massachusetts's State of Emergency. Although the storm did not hit us, the hotel - in a timely, courteous and reassuring manner - explained precisely how we might be affected - even to the extent of bottled water and a flashlight! I was left with the impression that the Four Seasons takes its guest responsibilities very seriously, and at no time was I in the least bit worried: truly, a safe port in a storm. The precautions were not needed, but you really only get a measure of a company when the s*it is about to hit the fan, and the Four Seasons came up trumps. I don't do gushing recommendations, but on this occasion, I'll make an exception. Outstanding.