the worst hotel of our trip
I actually booked this place based on mostly positive reviews, but we had a horrible night. There was a profanity laced arguement between a guy staying at the hotel and what looked like one of the strip club dancers from across the street at about 9pm. We hadn't gone to bed yet for the night so we just tried to turn the TV up to block the noise from our kids (there was no remote for the TV). We were woke up at 3:30 am by yet another profane fight from 2 different guests out on the balcony. I called down to the front desk and they promptly took care of the problem. Another group of loud guys who sounded like they had been drinking were loudly talking and laughing until 5am. I didn't get any sleep past the point where we were first woken up at 3:30. In the morning we tried to make hot drinks, but the styrofoam cups that were provided had already been used....and not by us. I went to the front dest to get more and didn't even receive an apology, just a direction to where the breakfast room was where I could pick up more. We had originally booked two nights, but we cancelled our second night stay. The woman at the hotel desk couldn't have been less interested in our reasons for cutting our stay short. Very unfriendly. I have never written a bad hotel review before. We are on a budget and often stay at economy hotels when we travel so I don't feel like I have "Ritz" expectations....just a pleasant nights sleep in a clean room. I understand that every place will have an occasional rude or out-of-control guest who wakes others up.....but 3 in one night was a bit much...it made me wonder about what kind of guests book this place. I also don't expect groveling from those who work in the service industry, I understand mistakes happen to anyone, but to not once even get a simple apology seemed out right rude. We made last minute changes to our trip plans and high tailed it out of there. The next night we stayed someone $30 cheaper and 10 times nicer.