Just average
Stayed here in November with a friend. Got a good deal considering it was the week of the Formula 1 race in Austin (which for some reason spills over into San Antonio) and every hotel was WAY overpriced. Even though the hotel is close to the riverwalk, the area of the hotel seems somewhat questionable...its definitely not in the main touristy area. My friend and I had a car, so we did not have to walk to and from the riverwalk. I would definitely not do the walk at night! Ironically, there is a Ruths Chris Steak House (a higher end restaurant) very nearby, so maybe it is a neighborhood in tranasition. There is also free parking on site. The buidling is very well kept and appears to have been renovated (or at least painted) recently. The hotel is clean, quiet and the rooms are spacious. The rooms have a very nice contemporary rustic decor. One concern with the room was the temperature...it would get up to 81 degrees at night for no apparent reason (weather outside was mild) so we found it necessary to sleep with the very loud airconditioning unit on. The hotel is run by an Indian or Pakistani family. Unfortunately they were not very warm. And sometimes their children are left to tend the front desk, which can result in not being able to get your questions answered. And on the day we checked out, we asked to leave our luggage so we could go do more sightseeing. They agreed to allow to do so, but upon our return to pick up our luggage around 12:30pm, we realized that no one was tending the front desk (and maybe even the hotel!)...The owners had left to a party, so we could not get our luggage. Luckily they had left a phone number on the desk, so I called it and had to wait for about 20 minutes for them to return. In the mean time, another family arrived to check in and had to wait as well. When the owners did arrive, they didnt even apologize or offer an explanation. In terms of food, they offer a small continental breakfast with prepackaged pastries, bananas, apples, and coffee. They also sell water, softdrinks and snacks. Coffee maker is available in room as well.