I don't expect 5 star, but I do expect clean. NEVER AGAIN
Carpet was FILTHY, hadn't been vacuumed, the light in the bathroom was burnt out. When they replaced the light, that is when I noticed the toilet hadn't been cleaned properly. The shower didn't just drip, it RAN all night, and you couldn't shut it off. However, the only part of renovation that hit this room, was the bathroom, and they didn't even finish it properly.(gaskets to stop the leaking) The bedspread was nasty and dirty. The bed was very uncomfortable-hard as a rock. There was no iron, and just as well, because the cover on the board was disgusting. Trying to find a plug in the room was treasure hunt. When I did find one,I worried that it might cause a fire if the plug was used.The response from the front desk with a complaint was practically none existent. We had stayed in this hotel several years ago and had a wonderful experience. NEVER again. I recommend the fire marshal go check this place out.