great location but a total let down
we were very excited to stay at the Taj Campton having experienced their great service in India on innumerable ocassions however this was a total let down. From the moment we checked in it was a total disappointment. The rooms are small and the bathroom is even smaller. Accepting that this is in Union Square and we cannot expect more space atleast one expects all the other trippings associated with a luxury hotel. To make it short - the flush in the bathroom worked erractically, the basin got choked, the shower drain made a noise loud enough to be heard in the bedroom, the tea bags were not replenished regularly on a daily basis, water bottles were not provided unless asked for, the internet was down for a day and even when it worked it was extremely slow. As a favor they offered to reverse the charges for one whole day. the front desk staff excluding Leo and the doormen were were matter of fact and not welcoming at all. The concierge was most unfriendly and not like the ones we have experienced earlier at the London hotel in LA. If you asked for anything eg some bowls for cereal for the children it was provided after a reminder and that too as a favor. never again Taj Campton