Service and Location
We like to stay at Starwood hotels because we are elite members of the SPG Program. We chose this facility while in Dallas because of it's location (almost within) the Galleria. We will be back because the staff provided us with exceptional service despite the fact that they were almost 100% full. The rooms are a little stark and modern for our taste. But since the Heavenly Bed is always so consistently comfortable, we wouldn't let that influence us.
 We love to feel special and the staff went out of their way to make us feel welcome and comfortable. Their warmth was heartfelt and very much appreciated!