Great Location, Average Hotel
I recently stayed here in room 1401. While the location was perfect, the hotel was not. Lets start with the good:
Check in was a breeze and I was even given a double that I requested. The lobby and elevators are beautiful. The size of my room was fairly large for Manhattan. It may have been due to the fact that I had a corner room with a two beds. The beds and pillows were comfortable. As others have said, the subway is right outside of the hotel's main entrance. Construction noise was not heard from my room.
Now let's get to the bad. The pool was ice cold. My body was cold and my son's teeth were chattering even after we swam for 40 minutes. The bathroom could definitely use some updating. The tile on the floors and tub surround was straight from the 80s. The toilets and sinks were incredibly loud. Our room also came with a half used roll of toilet paper instead of a new roll. My main complaint is with the fees. Everyone knows there is a fee for wifi, but there is also a "rental fee". The night before checkout, I was surprised to see a $70 "rental fee" for using the fridge to store my baby's breastmilk. I did not touch any of the items that were in the minibar, I simply used the fridge. Luckily, the front desk removed the charge, but it did take ~5 minutes and needed a manager's approval. Still, a rental fee for using something that is already placed in your room is ludicrous.