Great service, clean rooms
We had a nice stay at the InterContinental on two different occasions this month. I'm surprised to read that others were disappointed with the service, because that was clearly the best part of our stay. Staff was very accommodating, giving us an upgrade on our room and the view we requested. We rented a car through the hotel and the concierge staff was friendly and extremely helpful. The rooms were clean and comfortable, but clearly for us great service made our stay a pleasant one. The fitness center is great, particularly the lap pool and the jacuzzi. The restaurant is very good, with friendly service. It's a good hotel for business travelers who want no fuss, comfortable accomodations, in particular those attending conferences at the Moscone Center next door.