HOTEL HELL
Was scheduled to spend four nights at the W, but lasted only two. Why? Well, let me list the reasons:
1. Room assigned was on the 5th floor-or as my son called it, "the Punishment Floor". Never saw another person on that floor over the two day stay. Windows in the room were incredibly dirty which actually was a benefit as the view consisted of looking at trash scattered on the roof of an adjoining building.
2. There was only one light in the bathroom which worked only when all other room lights were turned on. So, if someone wanted to use the bathroom at night, all the room lights had to be turned on in order to get lighting in the bathroom.
3. Each morning when eating in the restaurant, homeless people wandered in and had to be asked to leave. 
4. Service by staff was nonexistent.
Decided to check out early and move to the Ritz. Rates were the same, but the Ritz is truly a high end property. Perhaps they should change the name of the "W" to the "WTF".