One thing after another...
Of all my stays in hotels over the years, this was the LEAST impressive. Check-in was a hassle, lost hot water (then all water pressure) in the shower my first morning, toilet handle broke the second night, and iron was never hot enough to press the wrinkles out of clothes. The straw was my last night, when I learned it was prom in Indianapolis. No chance of turning in early, with all the teenagers squealing and talking loud in the hallway. Then, rudely woken from sleep by the fire alarm and had to scramble down 9 flights of stairs in my pajamas (false alarm!) 
Interior is being remodeled, and I'm sure it will look nice when it's done. Thankfully, I was gone during the day when the workers were busy painting and hanging wallpaper. Breakfast buffet, the comfortable king size bed and proximity to the Convention Center were the only high points. Expected more from a Hilton brand property.