Awesome location, but service is truly lacking
I just returned from a 3-night stay at Le Parker Meridien in midtown NYC. There is no doubt the location of the hotel is great. Easy 2-7 minutes walk to 3 different subway stations (with different subway lines), and just a block from Central Park. 
I have to take off two points because:
- The iron in my room didn't work. When I called housekeeping to request another one, I was told it'll be brought right up. 30 minutes later, no iron. I called again, was told it'll be on its way shortly. 15 minutes go by, still no iron. Called a third time, this time I said I will need to speak with management if it's not brought up in 5 minutes. Finally, the iron showed up minutes later. But 50 minutes to get an iron brought up, for a hotel in this class with the high room rates to match, I expected better.
- The elevators, though fairly fast, there's not enough of them when one goes out of service. One morning, 1 of the 3 elevators was out of service. I stayed on 5th floor. Waited 7 minutes before an elevator showed up, but of course it was full. Not wanting to wait another 7 minutes, I opted to walk down the staircase. Here's where the problem began. The doors inside the staircase are not labeled. I went down several flights of stairs and couldn't find a door with "lobby" written on it. When I finally opened a door, I was already in the basement. I had to find another set of stairs to make my way back up to the ground level, and exit the building. I can't imagine what would happen if there's an emergency when stair use is mandatory.
- Sound insulation is generally good. I couldn't hear the neighbors, but was able to hear the elevators (my room is next to the elevator shaft).
Other than these issues, the room is well appointed and clean. Nothing exceptional though. My windows faced a construction site, so no views to speak of.