Overpriced
This hotel is quite nice, but at around $300 p/n it should be better. Rooms are clean and well decorated, but it lacks simple details that are not expensive and can make for a more comfortable stay... drinking water in the room/ tea and coffee facility in room/cotton pads, decent branded toileteries etc. There is obviously a premium to pay for a central NY location but small things make the difference.
My superior double room was small but still with enough room to open my case, other colleagues with the same room class had much less space.
There was also some confusion over our reservation, as 2 of my colleagues didn't arrive with us on day 1 of the trip (they were always planning to arrive later) the hotel gave their rooms away, without calling to check with them or even checking with the rest of the group who were already at the hotel. It was eventually resolved but not without some stress.
Restaurant is currently closed for refurbishment (Oct 12) and there is limited room service and breakfast services available.