Great location but grungy room and bath
We had good expectations for our 2-night stay at the Hilgard House based on prior reviews. Location is great for UCLA or Geffen Playhouse events. It's also a short drive from the LA County Art Museum, and La Brea site. Parking and internet access were convenient. Staff were courteous and helpful. The room was however, a big disapppointment. The walls were stained particularly around the windows, accordian blind was dusty and yellowed, pillows were hard solid foam, although we did find shredded foam pillows in the closet, furniture has seen 'hard use', bathroom was also grungy, with stains on the door and woodwork, mildew around the shower, built-up dirt in the corners, etc. The carpet was thin, hard, and dusty. The towels were threadbare and sratchy. The public areas, lobby and hallways, are updated and appeared clean. The overall room quality could be improved with serious attention to deep cleaning and surface refurbishments - carpets, window and wall coverings, and linens. We would NOT STAY here again.