Not handicapped friendly!
I booked a handicapped assessable room weeks advance but arrived to find a booked hotel and my wife and I stuck with a room not intended for someone in a wheelchair. One hand assist in the bathroom and that was in the shower. Needless to say this was the worst hotel stay of out lives. When I complained I was told I should have called the hotel and not used the online service because it wasn't working as intended but that they were in the process of repairing it. So basically It was my fault. Thanks Hampton from making our anniversary one we will remember for a very long time. On the plus side the Hampton isn't the only hotel in Austin.