Very disappointed.
Beautiful grounds and nice pools. Some rooms are dated but the villas are nice. 
That’s the good. Now here is the bad which amount to the worst hotel experience I have had to date. Not all of them are a huge deal on their own but it’s the accumulation.
Enterprise Car Rental? They advertise this is a feature of the hotel. In advance of our trip, I left messages 2 days in a row and on day 3 their voice mail was full. Called the front desk to inquire and was told they operate independently from the hotel and thanks for the feedback. The hotel staff member didn’t seem surprised and didn’t offer any assistance. I arranged for rental car at the airport. 
Valet service was unusable. I was going to use it but gave up after literally not being able to flag someone down to take my car for 25 minutes. There seemed to be an event going on and the front door drive-up area was chaos. It was also an ordeal to track someone down just to take our bags to the room. 
We had to call for our room to be cleaned 2 days out of our 6 at the hotel. We were gone all day every day so it wasn’t a matter of timing. It was just missed twice. 
The second day we had to call for service, we called and then left for dinner. Our room was left UNLOCKED with door ajar after it was cleaned. We were gone for hours with it unsecured!
Parking is a problem. The hotel holds day conferences and attendees fill up the guest parking very quickly. There is a parking garage a long walk away that I think would be better suited for those visitors. Parking near the villas was nearly impossible. 
2 Fraudulent Room Charges: There was a pool charge on our bill but we had not ordered anything all week. I called to have them pull the receipt and they confirmed it was charged to our room in error. In regard to the pools in general, I didn’t observe any efforts by the hotel to confirm visitors were actual guests and it seems this applies to charging food and drink to random rooms as well. 
After checking out and approving the final bill, there was an ADDITIONAL charge to my credit card. I called to inquire and was advised to leave a message with the billing department. They proceeded to email me a request form to get a copy of my bill even though I was specifically asking about a particular charge. I had to escalate to management in order to confirm it was for room service ordered by the next guests in our room and that it would be reversed.
All in all a very bad experience and I won't go back.