Not up to the usual Hilton Standard
I booked this room through Hotwire and decided to pay less and stay downtown instead. On arrival it is next to ground zero and is close to a few subway stops, so excellent in terms of getting around the city by subway.
The lobby was small and the welcome was quite abrupt. Being a Hilton Gold card member, the Hilton hotels tend to be very welcoming. Not here. No there is no executive lounge, no they couldn't give me an upgrade to my room and no mention of breakfast. They really didn't care about their own loyalty program.
The room was of a good size and reasonably decorated. One of the phones in the room didn't work and seemed like the handset was broken. The toilet was more reminiscent of the 80s.
The concierge was friendly when he was available, but after 7pm, there was no trace of him again. So you were left to fend for yourself.
It was a shame as I was looking forward to staying at this hotel, but they weren't keen on affording any courtesies to anyone who came in on the cheap. More a case of get them in and get them out.