not very welcoming
We booked a two-bed room and were placed in a room with one double bed.
When I tried to explain this to the front desk person he kept repeating that I had a King-size bed. I was in room 218, clearly a full/queen. 
In any case my goal was to have two separated beds, not one. The person at the front desk dismissed us without trying to come up with a solution.
We left the hotel for a couple of hours for dinner and when I came back I found out there was a different person at the front desk. This nice woman immediately got us a roll-away bed. This didn't solve the main problem (we got a room smaller than we reserved) but at least we did not have to sleep in a small bed together.