Simply Awful
This was my first and last stay at this hotel. I thought it would be a good choice because I was attending an event at the Ohio Expo Center next door. However, it was a mistake to select this place. In past years, I have stayed at the Holiday Inn Express one exit to the north. From now on, that is where I'll be staying.
To begin with, this hotel is located in a high-crime area and there were several break-ins of vehicles that particular weekend. More disappointing though was my room. The security device on the door was damaged and the door was difficult to close, the bed skirt had a 12" rip and stains on it, the sheets were like cardboard, sofa and chairs had nasty stains on them, closet door was broken off the track, wallpaper was peeling off the walls, dresser drawers were broken and all the furniture was so outdated. I felt like I was in a 1980's time-warp! Awful!!! 
To make matters worse, I mentioned my disappointment on check-out and all the lady said was "I'll make a note of it". That was it. So, I went on the web-site for Choice Hotels and went to Customer Relations. Filled-out the complaint form requesting some sort of compensation. All I got was a "canned" response letter with no offer to compensate me. Pretty sad customer service all-the-way around. Due to that, I won't be staying with Choice any time soon. Holiday Inn or Hampton Inn it will be for me!