Attractive property in a great location
We Pricelined this hotel and got a great rate ($159 in April). Room was typically small - maybe 400 square feet or so, but comfortable, with a great view of Park Avenue. The windows (which open, unusual for hotels nowadays) really are soundproof so we heard no street noise when they were closed (we were on the 10th floor). The Kitano does not have coffee in the room, instead there's a tea maker and green tea. The bed was nice and soft, closet was large enough, and the bathroom was nicely appointed with Gilcrhest and Soames products. The only thing I didn't like - they had the weakest hair dryer I have ever used!
The Kitano is located 4 blocks south of Grand Central, just a quick walk to Times Square (or you can take the S Shuttle to the Square from Grand Central). We didn't try the restaurant or the room service so I cannot recommend them, but there's a decent little diner 1 block away on Madison. I would stay here again.