Needs improvement - horrible restaurant service, noise
Pros: 
* good location, within walking distance to key places
* bellman courteous
Cons: 
* Way more cons..........HORRIBLE service at restaurant/bar area. Long wait to be greeted and served
* I was there for the Dreamforce conf and didn't have a lot of time for breakfast. Wanted to grab toast and bacon to go....literally had a guy standing next to me COUNTING how many of each I took. Guess the Scout's honor isn't good enough. Then, the cashier to go find a manager to determine how to charge me. Very surprised at lack of ability to make decisions.
* Room SO loud.....no sleep - loud noises from street round the clock