A bit unorganized
When we first checked into the hotel at about 9pm, we were told we were upgraded to a Junior suite. When we arrived at the room we noticed the bed had been laid in, half drank glass of soda, used towel and a bag of trash. Thank goodness no one was in the room! Immediately we called the front desk and explained the situation. We were switched to a regular room on a higher floor. The fact that they were unable to organize if rooms were in use or not, was a bit concerning. After that the stay was about average. Good location near shopping and restaurants. Really liked the Bath and Body Works products, just wish I could purchase the same products for at home.