Would stay again
Stayed here for 2 nights for a business conference and would stay here again.
Good:
Location: it's close to everything, including the Gleacher Center and Magnificent Mile
Manager’s reception: free drinks and appetizers! the line for drinks was long but i stayed during the week so it wasn't bad
Beautiful reception/lobby area
Business center has 5-ish fast computers and free printing
Rooms had a fridge and a microwave; view was nice
I was staying elsewhere in Chicago but didn't like my hotel so I tried to stay at the Embassy Suites for 5 nights instead of 2. They were booked but the person at reception was very nice and invited me to the manager's reception (see above) even though I wasn't technically a guest yet (I was with a group that was staying there).
Rooms are quiet (I was on the 15th floor so there wasn't noise from the street or lobby/breakfast/manager's reception area)
Mediocre/ok:
Food at breakfast: I didn't have the cook-to-order omelettes but the rest of the food was only ok
Old/tired looking furniture in the rooms (lobby is beautiful)
Bad:
Elevator system: there's an elevator that takes you from the street to the lobby and then you have to switch (walk across the lobby) to another that takes you to your room. It's really inefficient and you can end up waiting a while.
Long lines at check-in/check-out
No info book (attractions, restaurants, etc.)
No free wifi...$15/day!