Not up to expectations.
Arrived late in the day after a long drive. Freeway traffic was awful. When I called the hotel for an alternate route, they did not offer any help at all. Basically told me to just stick with it and tough it out... which I did. When we finally arrived, I discovered why there was not much help. One desk clerk was busy on the computer, but not doing hotel business. The second was on the phone with what sounded like a personal matter. Neither of them stood up and they barely looked up to acknowledge our arrival. The attendant in the parking garage stood impatiently watching as I unloaded my car. He offered no help... guess he was just a car parker. And, please note that there is a daily fee for parking in the hotel garage. The A/C was off completely and the room was hot after a very hot humid day. The closet sliding doors were off the track. The tub area is very, very small. You cant walk between the tub and toilet to adjust the hot and cold water. The vanity is also too small for two people. 
Now... the next morning, the young lady at the front desk couldn't have been more helpful. She answered my questions with a very friendly smile. She was definately a people person. She made several walking tour suggestions and arranged for us to leave the car in the hotel parking for a very nominal charge. This young lady saved the day for the Dragon Gate Inn. However, on our way to breakfast which is in a separate cafe next door to the hotel, we both had to step over a puddle of human vomit left from the night before. This was not in the hotel, but was on their entry front door. I guess in summary... I'll not go back to this hotel, and suggest that others make different arrangements as well.