Not child friendly (or friendly to those with refrigerated medicines)
Thought the hotel was adequate overall, we were very disappointed in the reservation process as it relates to arranging special requests for the room. We were travelling with an infant. Several days in advance we called ahead to request a refrigerator for the room, a key need for her food. The hotel attendant logged the request and said that we should be all set. We checked in at about 3:30, just shortly after the standard check in time and were told that all the refrigerators had just been given away. When we inquired about the request and why it was not honored, they said that regardless of what is recorded in the reservation, no refrigerators are given until the time of check in. The most they would do for us is put us on a list "in case one becomes available." Two days into the trip, we still have no refrigerator. Though a single feature of the room, this makes a large practical difference and given the choice I would choose a different hotel.