Too big to give good service
Although the room was good, the service wasn't. The safe in our room didn't work. It took 45 minutes for maintanance todecide they couldn't get it to work. By then we had missed our appointment and needed to change rooms. It ended with another unsafe feeling: apparently half of our fridge was emptied (according to their automatic system) at an hour we definitely were not in the hotel. Either somebody enjoyed the facilities in our room or the 'fully automated' system failed. I hope for the latter, They were good about it at reception desk and we didn't have to pay for it, but the system sucks definitely.
To stand in line for a table for breakfast and waiting for an order for more than 20 minutes which was served cold in the end didn't add to the experience either.