Close to Port Authority
We stayed here February 24 - 26. The location was not as close to Times Square as I would have expected, but it was a good area and we felt safe walking around at night. The Port Authority is right across the street.
We arrived at 3pm but had to wait until 4pm to check in. The check in process was smooth and front desk staff was very pleasant. We were placed in room 408 which was a king suite that was handicapped accessible. The room was extremely clean and everything felt as if it had been recently renovated. My one complaint with furnishings was due to the size of the room and the kitchenette, there was only one nightstand in the room. Counter space in the bathroom was extremely lacking and we had to use the microwave cabinet to place clothing, etc while showering.
Noise: I forgot we were in New York because it was so quiet. I'm not sure if that's due to the location or if the hotel has great sound controls in place. We slept well and were very pleased in this regard.
Breakfast was "ok" - it was a free and included with our room. We ended up grabbing coffee and muffins as there was limited seating available. Elevator access was a HUGE issue our first morning. We waited a good 5 minutes before walking downstairs and the light was still lit when we came back up from breakfast. Our second morning we had no issues.
Wi-fi was included and was very reliable.
TV: we are two college educated professionals but had to call down to get someone to assist us in getting the tv to work. If you need printed instructions on how to operate the tv? It's too complicated.
Overall this was a very nice hotel and we'll stay here again if the price is right.