The veneer is pealing
I expect the $8.00 cookie and the $12.00 cashews, but I didn't expect the dreadful room (view) and misrepresentation by the staff.
Upon check-in and durng my call to the front desk I was told that I had been "upgraded" to a select room. If "upgraded" means that I've been given a noisey room with one of the ugliest views in the United States, well I guess I got what I was promised (see photo). I had expected something slightly more.
This isn't my first visit to a St. Regis, but it is probably my last visit to THIS St. Regis. Don't waste your time, I feel mislead.