Total disappointment
I'll keep this short as I could go on and on. Front desk chaos, housekeeping hard pressed to smile and forget about someone greeting you, concierge admitted to just hanging up on calls when busy when they had a line of customers (I called 5 times), car valet is only when you arrive so you have to go to the 120 degree basement to retrieve your car you paid $40 per day to park, random mini bar charges when you didn't even open the fridge, 1 roll of toilet paper for 3 days (2 adults/2kids) I think you get my drift. Room service was the only thing we enjoyed. The staff was knowledgeable, friendly and the food was good. All in all, the WORST stay I have ever had while spending nearly $1,000 for 3 days. NEVER AGAIN!