staff could not care less..
had a trip booked here since APRIL>>had many letters from larry to say 4 of us could have NEWLY,,DECORATED ROOMS OVER LOOKING ALAMO ??we arrive last week, to be shown into tatty rooms,bath disgusting,TILES MOULDY,dust all over,rusty pipes in bathrooms, small room no fridges ,outside air con.5 foot pipes, made a noise like a helicopter all night long<<
AND THE BEST....ALOMO..NEARLY 2 BLOCKS AWAY, I AM SURE..OUR FRIENDS LOOKED ONTO BRICKS AND WE HAD END OF COURT YARD!! we never looked out of window til late, then went to ask about , LARRY,S LETTER..THEY KNEW NOTHING,,,BUT I HAD ALL THE COPYS....THEY SAID MOVE NEXT DAY.....we wanted it all right in the first place>
we left on second day...still nothing ! FROM HOTEL OR THE STAFF THAT LIED...DISGUSTING..oh by the way i have stayed twice before perfect !!