Would rate 0 if I could!
Just finished a 2 week road trip showing friends from England our beautiful country. We stayed in 9 hotels, all were very nice..until we got to the Warwick in Denver.
I did pay in advance..it is highly recommended that you never do this at this hotel.
We used the sofa bed in our mile high suite and it was opened late at night. Sadly, my friends woke up to dirty used sheets. Pretty gross friends. There were actually M&M candies in the bed. I guess they were so tired, they did not even notice when they went to bed. Then as we were leaving, I went to take out my laptop plug and the socket starts coming out of the wall. The lamp flickering and sparks at plug. We were about to check out so I called them to warn them that there was an electrical problem and also about the dirty sheets.
When I went down to check out...I told them again of these two issues. I felt there should be some sort of refund..anything...for such an unpleasent stay. The fellow at the counter said.."Oh..I see you paid in advance...sorry." It would have been so easy for a partial refund (full would have been more fitting!) or even a breakfast...anything.
They could not have cared less.
Very unfriendly staff and even sleeping on dirty sheets meant nothing to them. I have travelled 40 plus countries, I have never complained on here...till now.
This hotel is as bad as it gets. Do not pay in advance...do not stay there. There are many hotels to choose from.
Hope this helps others. Wish I had been warned.
Very dank smell when entering hotel as well.