Location, caring staff, historic atmosphere, good food.
Yes, the construction is real and present. Ignore it as much as possible and this is a good place to stay. One half of the the hotel is walled off and under construction. There is a six-storey building being built on the south side of the hotel. If you don't mind the daytime noise because you will be out exploring the city, get a room on the south side (even numbers) and the sunshine warms your room. If the noise bothers you, get a room on the north side (odd numbers). This is such a great, old hotel. Balboa Park is right across the street. Beds are very comfortable. Breakfast (not fancy; just simple food) on the roof is fabulous - food and view. The restaurant piano bar in the basement is excellent - food, service and music. The staff are wonderful. They do everything within their power to minimize the inconvenience of the renos. They have a tough job right now - trying to make everyone happy with so much going on. Be kind to them. We had such fun and will definitely stay here again.