Charged for room even though canceled!
I have stayed here several times and booked online. I made another online reservation which I had to cancel by phone. After being charged as a no show I was told that online reservations cannot be canceled by phone.... so tough luck! I will never go back, of course, which is a shame as I liked the hotel. But, fortunately, the Doubletree Hilton is only a block away which is still close to Amtrak Union Station.