Nice wedding - terrible rooms/service
Went for a relatives wedding and the reception/brunch were wonderful. The lobby was also very attractive and there was ample parking.
The rooms were dirty. The sleep number beds did not work. The vent in the shower didn't work. Despite having three people in the room for three days, each day we only had enough towels for two people. And finally, we had a very negative experience where despite numerous attempts and calls to the front desk, our room was not cleaned/serviced. The staff was less than helpful and it was terrible to feel like an inconvenience as a guest when asking for clean towels. I was also underwhelmed with the response from the GM, who gave me a half-hearted apology, blamed their Hispanic employees, and asked us to give them a second chance. No thanks.