Huge disappointment
I am very disappointed in the cleanliness of Heartbreak Hotel. An icon like Elvis deserves to have his name and reputation honored. Our room is worned, dated , and far from immaculate. Mildew in the bathroom, lightswitches , and hall doors coated in black grime. And customer relations just told me they could do nothing about the insufficient in-room coffee supplies at 7:30 pm because housekeeping was gone for the day. Even when I told them that was the wrong answer, they still said there was nothing they could do. Hopefully Lisa Marie reads reviews and will investigate. I usually always bring sanitizing wipes to clean light switches, door knobs, remotes, toilet seats, etc., but I truly believed the staff at Heartbreak Hotel would care about the image. What a huge disappointment. They do not care and are not held accountable. Shame on all of you!