Clean Hotel, guest experience could be improved
I stayed with my adult son on Thursday and Friday nights. On the plus side, it was a clean big comfortable well equipped room in a hotel in an affluent safe area. On the negative side we had two service issues. My son was travelling on business and his firm reserved Thursday night at the hotel's website rate of $179 plus taxes. I tagged along and we decided in advance to stay a second night. I went to the Hilton website the Wednesday before we arrived and saw that the rate for Friday night was $99 plus taxes. (This hotel mainly caters to business travelers; it's club lounge is closed on the weekend and the immediate is not a tourist area, although it is only several miles from great beaches.) Rather than make a second separate reservation for Friday night in my name and since I am Hilton Gold and my son is not, I called Hilton reservations and asked for the second night and could they combine both nights under my name so we would have Gold priviliges. At checkout the bill was $179 for both nights. When I went to the front desk to protest that I expected they would have given me the rate on the hotel website for Friday night I was at first told that it was $179/night for both nights since I made the reservation mid-week. When I replied with some irritation that the rate for Friday was $99 when I made the reservation for Friday night, the clerk printed out a new bill with the lower rate for Friday. I suppose I could have avoided this issue when I called in to reserve Friday night by confirming that I was getting their website rate, but I assumed that I would get the rate on their website w/o asking. (This was not a low-no cancellation pay in advance internet rate, but rather a standard rate.) The other service issue was the self-parking garage. The hotel validates the parking ticket so guests have in and out priviliges. However, when we tried to leave the garage the card wouldn't let us out Fortunately, there is a call button and someone comes quickly to straighten things out. Also, I think the garage elevator is slow to close the doors so it can announce that there is no cashier on the parking lot so parkers must pay in advance. 
 Because this is a pretty nice hotel in an upscale area only a few miles from some California beaches and because its weekend rates are quite low if you don't mind using your car in LA this hotel might be an excellent value for a tourist weekend. But if you want a hotel in a lively walking area, this is not it.