Would have been four stars if the room didn't need work
Was here for a convention for one night before switching to the Omni (which was closer to the convention center). The lobby is beautiful and the staff wonderful. My room however had a couple issues that showed lack of concern by the hotel (cleaning staff and/or maintenance). First the rubber seal under my room door was half off, causing it to drag whenever the door was opened or closed (and made closing the door harder). Second the access panel under my sink was open and would not close (did find a bottle of water in there however :) ). Each and every day the cleaning staff go in and out of that room - how could they not notice this and report it? That said, if the room had been in good working condition, this would certainly be a four star hotel.