Very Nice Marriott
I work at a hotel so I am leaving this review to help you hotel gain from this and maybe it would have gotten a 5 star from me. I arrived at your hotel on November 24 for a one night stay around 11pm and the guy who checked me in, I can't remember his name but he was a younger guy, I hope you find out which one because he needs a big appreciation because he was really nice and helpful and very polite!!! He made my trip the best!! Parking was easy. The hotel's pool and spa now here is where I am giving advice to make it much more 5 star. One day soon I would close the pool and spa for just one or two days and pressure wash the pool and spa walls to get all the dirt and nasty brown stuff off the sides before it sticks there forever, and it will if it isn't treated soon!! The fitness center was amazing and nice and clean. Now to the rooms.....THEY WERE GREAT!!! Very comfortable beds, nice view on the 16 floor. The room across from us was really loud but the hotel did a great job with sending security up their to quiet them down at 11:45. The bathroom had a little mold on the shower curtain. And also I would really try moving to getting better vents in the rooms because the little vents you have show the dirt really badly and isn't attractive and also doesn't get the steam out fast enough so it causes the ceiling to get water bubbles all along the top and will cause the paint to start to peel if that isn't fixed later on down the road. But overall this is a wonderful hotel and if we go back to Charlotte anytime in the future I will not second guess myself and will pick this hotel to stay at thanks to the young man at the Front Desk. So thank you again!!!