Resembling the hotel from the Shining is not a saving grace....
While I am often inclined to give the benefit of the doubt to any institution that makes my bed for me, I can only really find fault with this Hotel's attempt at the hospitality industry. 
A long check in time may seem like a minor inconvenience but how is it not painfully obvious that this ruins any chance of a positive first impression for guests? There was 1.5 receptionists on duty to deal with a line that must have contained at least 100 guests. It seems like such simple fix...
Also there is no A/C, the shower fluctuated between scalding and bone-chilling at an impressive rate, the TV speakers were broken, and my 'Empire State View' would have been an 'Empire State View' were it not for the further 5 or so stories of the neighboring building that had sneakily been added on in the time between agreeing to the room and finding it.