Nice newer hotel for Chicago Downtown area
We were looking for a room that would be large enough for my husband and I plus our teenage daughter and friend so we found Residence Inn. We were looking for a place somewhat close to Grant Park as my daughter was attending Lollapalooza all 3 days. We booked later so the rate probably would have been a bit cheaper booked farther in advance but we wanted a room with space. The room did look newer although the carpet was a bit warn on edges. I knew space wise Chicago hotels are not huge but they used the space nicely. We had a king bedroom and then separate hideaway couch with mini kitchen with full fridge. With my daughter and friend being at Lolla, it was nice having stored water bottles in the fridge and kitchen to make late night food. The hideaway bed was a bit flimsy but my daughter was so tired she didn't mind as much but for longer term stays, they may want to look at better mattresses. The bathroom and shower area was nice, towels were on the thinner cheaper side and we had to call daily to ask for more towels. Valet parking is very expensive but that is consistent in all Chicago hotels, but it was nice going in and out as much as we liked. This hotel has great snack area with drinks, beers that is available all day and night. Morning breakfast included hot and cold food and there was plenty. Breakfast worker went around checking that all was okay and great customer service. Lots of people were down for breakfast and food was consistently replenished. Overall we had a great experience.