Beautiful hotel, helpful staff, non-existent housekeeping
Apparently the environmentally friendly policy at this hotel is to change bed linens every 3rd day- which I understand-I don't change bed linens daily at home. I was upset that during our stay of 2 nights/3 days there was absolutely no housekeeping done in our room at all. No bed making, vacuuming etc. For a hotel of this caliber I wouldn't expect guests to have to make their own beds. We booked for 4 guests but the room only had bath linens for three. We had to request towels both days of our stay. In room wifi access was available for an additional charge of $9.95 per day. Other than the non-existent housekeeping, the staff was extremely attentive and very helpful. Our group (80 + people) unexpectedly had a restaurant cancel our reservation, and the staff helped us throw a pizza party in the lobby next to the fountain.