This hotel staff has some issues.....
This was my second stay at the Grant Plaza and although the hotel is "basic" and a little "rough around the edges" it has excellent value for the money, and a killer location, next to ALL of Frisco's attractions, and much more expensive hotels. (The Ritz-Carlton is just up the street!) Then rooms are okay, and good enough for the price. (A bit noisy on the street side though.) The staff was for the most part nice. The night guy, (asian with glasses) was really nice and friendly, and the two ladies at the front desk, (the younger one that is on mornings, and the older one (her mom?) on during the evenings were both super nice. The younger one even followed up with a call after my room change to ask if everything was okay! Super! And the older one recommended a great clay pot restaurant that we thoroughly enjoyed. I must say that I usually don't write negatively about the staff unless they are unusually bad, so I do want to mention one staff member that was especially rude and annoying. He seemed to be some kind of manager (chubby with glasses) and he was yelling at some poor co-worker in front of us when we checked in. (I think he called him "Calvin" or something like that.) Then he tried to tell us that he was "correcting" this poor guy and he was "the manager." The following day, without asking, he gave us his name card and tried to pitch us transportation. (We had arranged to have a friend pick us up.) We left wondering how such an obviously misplaced and "haughty" employee was ever made manager, after all the other nice, and efficient staff that we interacted with during our stay.Other than this uncomfortable experience, we generally enjoyed our stay there and will recommend it to anyone who wants a good, cheap, basic hotel in a great location with generally (except for this one employee) good staff.