Stolen handbag
I was at this hotel for a conference last weekend and last Saturday while I was having breakfast in a meeting room a man sneaked in pretending to be a manager and while I was busy having breakfast with friends sneaked away with my handbag. The approach from the authorities for his event was very disappointing. They acted as if it was not their problem to file a complaint or do something about the issue, even though it happened in their hotel meeting rooms. I can't believe someone can just walk into a hotel so boldly and steal stuff without the authorities feeling suspicious about it. I wonder if this hotel has any policy in place to make sure this does not happen again. I would never recommend westin hotel as a secure place for customers!!!!!