Scam Artists!
I booked at this hotel but had to cancel my reservation. I talked to someone at the front desk who said that they would cancel the reservation and then left it at that. I thought that they would actually cancel the reservation, but they did not. Instead, they charged the full price without telling me even though I was led to believe that they would cancel the reservation. I can understand the cancelation policy, but would like to have been informed that they would not refund the money instead of being lied to. These people are thieves. Making money off of lying to people and stealing is no way to run a business.