BORING,DEPRESSING AND CONFUSING
Well, to start upon checking in i was told i did not have a reservation, but i had a confirmation # . They asked for my I.D.which i gave the clerk in a hawaiian shirt and shorts (NO UNIFORMS?) and he told me my room was already paid for but I knew it was not. He then tells me Erica right? with my i.d. in hand without even looking at my i.d.... UH, DUH? Turned out they had given my room to someone else without verifying names. NOT GOOD NOR PROFESSIONAL. Took 30 minutes to finally get in my room, but was not pleased with the room either. Their pictures on line show very luxurious and peaceful rooms but were not. They were hot and smelly, the shower still had soap scum and used soap on the ledge, hair in the sink, no pillow cases on two of the pillows, which i refused to use. Called the front desk and they told me me they had no more extra pillows or blankets. So tired i didn't care. Thought i would wake up for a somewhat continental breakfast but not even, very sad food. Coffee was warm and all they had was powder cream? WTF? you need a good cup of coffee in the morning, the orange juice was warm and the bread(WHICH IS ALL THEY HAD)was hard and did not look fresh. still had to go but breakfast outside even after after all the money i paid. Regardless of everything i would not ever stay here again, unless it's for free. They have a lot of work to do if they want to be considered how they advertise themselves. To me it is false advertising...NEVER AGAIN.