Very noisy during events and other times.
Room 518. When there is an event at the hotel, the hotel allows loud vibrating bass music to be played until midnight. The bass vibrates through the windows and pillows. I asked the night manager, Nick, three times to ask the party to turn it down, to no avail as the hotel's policy is to allow whatever music a party wants to play until midnight! The room service food was excellent which is why the hotel gets three stars. The chef even made some special breakfast food for me. The bathroom shower is special with both the rain shower and hand held and lots of room. The swimming pool is a pleasant salt water pool with the right temperature. It is adequate for mild lap swimming, but not serious lap swimming. The pool deck has nice sun in the afternoon and is buffered from the wind. However, it is not buffered from the loud traffic from the Alaskan Highway at the waterfront. The lobby becomes quite crowded and noisy with partiers hanging out waiting for busses. It was quite difficult to make my way, being shoved and bumped, through the crowd to check in. While swimming in the pool, the obnoxious wedding party that made all the noise decided to commandeer the pool area without paying for it and made demands that I swim a certain way (under water!) for their pictures. If there was one word to describe the hotel environs it would be "NOISE". I would recommend the dining room and then stay at a quieter hotel. I believe that there are very good staff there, but the hotel management is not supporting their efforts which makes it difficult to want to return. Getting to the waterfront requires many steep steps with no access with escalator or elevator. Spa masseuse was very good, allowing me to make a choice of oils and scents. However, her skills were not the very best. Very good, but not excellent skills.