Is this 2012??
Although the lobby of this hotel has 19th Century charm, I did not expect what I saw when I entered our room on the 3rd floor. Clearly, management spends nothing on general room maintenance or updating to normal 2012 technology. There is no internet on this floor! Sometimes it is a question as to whether internet is free or for a price, but I have never stayed anywhere in the 2000's where it was not even available at all. Plaster was loose and peeling from the walls and ceiling; there is no floor molding around the perimeter; the walls are bare and badly in need of repainting; the carpet is disgusting and of a lower quality that even indoor/outdoor carpeting; and worst of all, the calking is either missing or full of mold throughout the very small bathroom. It literally looks like someone was shot behind the bathroom door. There is red splash pattern, head high on the back of the door and dripping down from the corner behind the door.
We were there four nights. It litterally took 3 of them to simply get the volume control on the TV and the remote fixed. You could turn it up, but not down. I kept leaving very specific messages on what was wrong each day when we would leave the room, only to come back hours later and it still was not fixed!
I know "you get what you pay for," and this could not be more true for Hotel Pennsylvania. Except, where I come from, over $200/night gets a top level suite. But NYC standards are considerably lower.