Some Upscale amenities wrapped in very tired box
I have now stayed at this hotel 3 or 4 times and I am underwhelmed at the lack of attention to detail that this organization pretends to care about. This hotel is basically a reworked amerisuites shell that was re-purposed to the Hyatt Place brand of Hyatt hotels. While there are some very nice amenities such as the 42" flatscreen TV with some HD channels but no SciFi (or rather SyFy) or some other popular channels, there are very comfortable beds, but the rooms are cramped and overstuffed. Their "disability" rooms provide more room and a useable bathroom which is more than can be said for their "regular" rooms. I don't know who designed these rooms to fit in a warmed over old hotel chain's castoff buildings but he/she certainly could not have actually graduated architecture school. The building itself is sad. Even though the staff is cordial and quite helpful, the creaky elevators, scratched corridors, dark and worn rugs, and doors scream depression. The rooms themselves however are immaculate and appear to be very well maintained, up to the standards of higher star level hotels. Up until recently the "free breakfast" consisted of sugar laden junk cereals and some fruit with an optional small omelet for an extra 7 Bucks. Now they have an "improved" breakfast with some low carb alternatives, and eggs and other sorts of more protein based "egg McMuffin" style entries. And since they try to emulate McDonald's why do they give you fake cream with your coffee?? A high end hotel (as they like to describe themselves) should NOT be handing out coffee lightener with all its saturated fats, emulsifiers, mono and diglycerides, and not one real ingredient in the lot. Even McDonald's gives it's customers REAL cream with their coffee. I made a comment about the coffee creamer and was met with indifference. I would suggest they have cream on the table for those of us who do know the difference and would rather ingest real food. The coffee unfortunately is midwestern bland, and could be a richer brew for those of us from other places that understand and appreciate stronger more european style coffee flavors. A hotel of this sort should be aware that not all their guests are from "down the street". Instead of worrying about how much profit they can make substituting sugar and fake cream for real food, they should be offering more types of coffee and looking to leave a pleasant experience in their guest's throats. There is a small exercise room with some ok stuff in it. My further returns are in doubt at this point