Dirty rooms
This was our first time staying at a Hyatt, the location is great the hotel lobby is attractive but the rooms are dated and "very" dirty. Hard to see the pretty veiws with the nasty dirty windows. The bathroom was horrible. I called the front desk and they send someone to rinse out the bathtab but nothing else was done. There was something wrong with our door sensor and we had to constanly bring our keys to the front desk. We moved to the Serrano Kimpton Hotel after the secont night. I highly recommend the Serrano Hotel.