Good location - but lots of rough edges
I stayed with my family the week of March 11 and was looking forward to it initially. The property has a great location right on the bay overlooking the Midway and the staff was really good with information and even a call from the concierge before we arrived. Once there though it was another matter. The bathroom sink had a faucet issue and housekeeping didn't follow up to mop the floor afterward. Called the front desk, was told they would send someone up in 10, an hour later gave up and threw towels down to bathe the kid and called to cancel - 20 min later housekeeping shows up as I'm putting the kid to bed. Next up - hot water. It frequently went cold when taking a shower at night. Got a letter claiming they were replacing the boiler but the next day my wife got 'frosted' 3 times during her shower. Even the famous breakfast was messedup - every other day got a runny omlet.
Finally please be warned they require a $29/day valet and there is no airport shuttle service despite close proximity to the airport.
All that said though they do have a good location and the Embassy chain as a whole is usually much better than this.