Caution...things are going downhill
Just finished a 4 day/3night stay....so much went wrong...at check-in (late but the hotel was pre -warned plus I had a non-refundable reservation) the night manager admitted room was maybe not so great...got to the room...25 minutes for bags to arrive BUT a problem...we could not get OUT of the room..malfunctioning lock...they forced the door open...they said all would be well...well...the next morning we could not exit again...had to use a knife from the small in room kitchen to exit. Rooms were roomy...really no views...but the second room (they did move us) had a small kitchen but no glasses/silverwear/ice trays...why have a kitchenette without any needed accessories?....it seems the communication within the staff is wanting...so...great location...spacious rooms...but wanting badly for a pleasanr stay...oh..the manager did send a cheese and wine platter up to apologize...Ron