Great Hotel after Problem Getting Special Rate
Wanting to take advantage of the three day weekend, we got great ticket to SFO and need a hotel. Didn’t really want to bid, and looked at my SPG for the various options and found $139 a night at the Le Meridien. So, went online, and by phone, to see if we could upgrade with points. While I was talking, the screen glitched and the special prices were GONE! Was told it happens and they could not do anything. The operator hinted that I should quickly check “other sites” such as hotels.com, and I did and found the same special rate! Wrote an email to SPG and got the coldest response one could imagine..to bad, that’s it, don’t ask again!! So, having never stay at this property..(the last few times at the RC, new Intercontinental and Sanford Court) took a chance. The weekend started with smooth check-in, even with busy Friday. The front desk heard my story and bumped me up to SPG level on the 21st floor. It was extremely clean, roomy and quiet on the weekend. The in-and-out for the car was fast, and the traffic was not difficult, except with the one morning with a marathon going by. The staff was point-on, with one great big problem: the concierge recommended the Rose Pistola and failed to confirm the reservation! The food was not traditional and medium price, as she told us, but will not hold the problem against the property. I have stayed at these across the country and Europe and this will work when the price drops to the level of a bid on Priceline!
Didn’t try the food, but at other like property the club sandwich has worded in a pinch. Will always look to this hotel on my returns to the fine city.