Rooms are dirty
I'm currently staying in the W Downtown (September 15, 2012). Here are some factual observations. 
1. Upon check in: i) the sheets on the bed were stained, ii) one bath towel had someone else's hair all over it, iii) another bath towel was stained with a brownish substance, iv) the carpet by the door is stained with some white substance, and v) the cabinet door to the minbar is broken and half-hanging on by one hinge. This may be a relatively new hotel, but it doesn't seem like it. 
2. The rooms themselves are fine. Not overly large, but I've seen a lot smaller. The design of the room is really futuristic (even for a W). 
3. Room service came pretty quickly (within 20 minutes of ordering).
4. The gym is useable, but sub par for a hotel. 
5. Internet is $15/day.