A Pleasant Stay
My husband decided to surprise me with a week getaway last week which was well overdue. San Francisco was the first stop of several. We arrived on Tuesday and checked out on Tuesday. The hotel was wonderful and quite large. It is located in the heart of San Francisco... Union Square. We had a King size room with a view of the city from the 19th floor which was just astonishing! I couldn't have asked for more. We enjoyed a nice coffee at the cafe before wandering around town. 
The staff was very friendly (one of them actually turned me on to TripAdvisor) and very helpful. We only came across one rude housekeeper who I assume didn't understand much English. We had seen a housekeeper in the hallway and had asked her for some towels and bathroom items and she continued to walk away like she did not hear us. We had called the Front Desk and explained what had happened and he immediately sent someone up with the items. Other than that, our experience was wonderful.