Only Saving Grace is the Location..Definitely not a Grand Hyatt
I must say I was sorely disappointed in this property. I was supposed to be headed to Palm Desert for the lovely Hyatt Grand Champion Resort, but had to change plans last minute with two teenagers looking for a getaway. I had to eat the cancellation for the desert property so I booked online at Hotwire...THANK GOODNESS I didn't pay a rack rate or even a AAA rate for this place. The lobby is grand (in size), but the guest rooms are tired, tired, tired...just like I feel today after trying to sleep in this place. I can even look past that knowing a renovation is on the horizon.
The worst part is the lack of sound insulation between guest room walls. As I mentioned, I was traveling with two teenage girls. Not only did we get to hear the evening telephone conversation of the gentleman next door (he was on speaker phone) and the pacing of the guests above us, but we were all abruptly awakened at 1:42 am to the sound of intimate activity in the room next to ours - very loud and continuous intimate activity. This continued until 3:30am and then we were treated to the sound of the pair's showering. Again, the lack of sound-proofing her is atrocious. The staff should forewarn conventioneers that anything they say or do will be heard by their neighbors.
If you have a business convention here or want to be next to the touristy Seaport Village, then go for it. If you want a good night's sleep - forget it. We won't be returning.