Fantastic place - very accomodating
My wife and I recently stayed at the Brown Palace for our first anniversary and had a wonderful time. We were there for the wine cascade in the lobby and the event was very magical. From the moment we walked out of the car there were people waiting to greet and help us. They rushed our room to be ready for us to check in early since it was cold outside. The room was wonderful and a bit cold but warmed up quick once we turned the heater up. The part I was most impressed with was the staff, particularly the head concierge, Michelle. I asked her if she could arrange something for our anniversary and she was extremely obliging and polite throughout the process. Also she was very quick with communication - you could tell she cared and wanted to do her job well. Thanks Brown Palace for a great stay!