Great Hotel and Location for Tourists
We had a really nice experience at this hotel for a long weekend in New York. Our room was on the 44th floor, on a corner, so we had views of both Times Square and the Hudson River. The room was very large, I think we lucked out with the corner room (room 4402 to be exact). As other reviews have mentioned, the location is great for tourists. We were able to walk to the shopping on 5th Avenue, Central Park, theaters, everything. The concierge was very helpful in guiding us to the nearby subway stations and telling us which trains to take. We had a couple small issues on our trip which were immediately resolved, which I appreciated. My husband ordered french toast one morning, and what he received did not take good at all. He called down and they brought up a replacement order of pancakes in less than 10 minutes. Also, there was a mix-up with our parking where we were supposed to get one night free with the package that we booked, and the valet tried to charge us for all 3 nights. It was annoying to have to go back to the reception to try to get it sorted out, but the manager was very helpful and ended up giving us all 3 nights parking for free. The lobby bar was very nice, looking out over Times Square, with good drinks and good service. All in all a good trip for the touristy-type. I think next time we go to the city, we would try to stay someplace a little farther away from the Times Square madness.