Location great, Hotel rubbish
We stayed at this hotel for three nights and would not recommend it to anyone! The location was convenient for the restaurants etc of Union Square and although it was not the most expensive hotel we could have picked, we certainly expected more for our money!
The room was TINY, just about enough room for a double bed! about two foot all around the bed in all directions, a tiny "wardrobe" with only 6 coathangers and no room for your cases! having spent a week in vegas prior to the San Fran trip we had two large cases and these just had to be piled up and the clothes left in them and got out as required!
There was no view out of the window apart from a solid brick wall of the building next to us! which you could actually reach out and touch and no air conditioning. And when we asked if we could pay to meve to a suite or a room with a view, we were told if we wanted a view it would be a MUCH SMALLER room! Good luck with that! A suite was not available!
The reception staff were not helpful in any way and any question asked of them (such as where is the nearest ATM) was met with a blank look and an answer of "not sure" or "dont really know"!!
The lift took an absolute age to arrive whether going up or down and we got used to taking the stairs rather than waiting!
The complimentary breakfast was a buffet in a room 25' by 15' with about 15 tables in, and the breakfast itself was a choice of 3 cereals and toast!
When we go the San Francisco again we will definately NOT be staying in this hotel.
We appreciate we did not spend a fortune, but I would advise anyone travelling to spend an extra $20 or $30 dollars a night for a decent hotel