Great location shame about the room
I booked this hotel several months in advance, initially for my wife and I and subsequently "upgraded" to a room with two beds, as our daughter joined us for the week. The seventh floor room was tired, with scrape marks along the wall, where the one chair had clearly seen a lot of use. I asked to upgrade as the room was very small but the ever helpful Nick, was unable to oblige. This was disappointing, as other reviewers clearly have had better experiences.
Having stayed Downtown and Midtown, OTA was a much more pleasant and relaxed location, good local delis, bars and restaurants - it feels like a neighbourhood where people actually live.
My gripes about the room aside, the staff are great, helpful, efficient and pleasant. The building work across the road was not intrusive but the curtain of scaffolding around the building does darken rooms on that side.