All around, pretty terrible
This hotel is cool, hip, with a great lounge/lobby, and really well thought out decor. Unfortunately, I have no idea if I was staying in the same hotel as some of these reviewers, or if the staff has undergone a major overhaul.
We were in Rm 1225. The first night we got there, it was impossible to control the temperature in the room. Either too hot or too cold, and if you moved the thermostat set point by a single degree, the convectors would blow out hot or cold air continuously, without stopping, until you were a pile of sweat or a block of ice.
It took THREE phone calls AND one visit down to the front desk to get anyone to come up to the room. When he finally did, at 11:30 at night (after almost 24 hours of trying), all he said was, "Yeah, this room, you can't control the temperature in." He gave an explanation that had something to do with the fact that there were two convectors and one thermostat. Apparently, this was the only room that had this problem.
But that's in...no other explanation, no attempt at rectifying the problem, just, "you can open your window if it gets too hot."
Ugh. Will never stay here again.