Not bad but room for improvement - staff's great
I was in Houston for a week for a conference and was chasing my priority club points so stayed at the Crowne Plaza. It's not close enough to the Convention Centre to walk because Houston is so hot. That's not the hotel's fault but something to keep in mind. If you're going to the convention centre, there's a Holiday Inn express right next door to the CC, so you can get your points and walk. However cabs anywhere downtown are $6 cash which is awesome.
The hotel staff was great and able to answer all my questions, always said hi as I walked through the lobby and had a sense of urgency about helping which I really appreciate. My room was ok, free wi-fi is nice as was the breakfast included in my rate. They have a pretty decent buffet, nice fresh fruit and tasty pico de gallo. Valet parking was $25 and I used it the one night I had a rental car as I was too lazy to figure things out on my own. The bathroom is tiny and was realy the source of my average rating. There were cosmetic parts of the fawcet missing and the shower wasn't caulked very cleanly. Just cosmetic stuff but you notice it. It's much drier where I am from so the humidity was really noticeable. I hung my clothes from the air coniditioner vent in the ceiling which kept them nice and cool and dryer than they would have been in the closet. If I was going to back to Houston and had business in that area of town I would stay again but not if I was going back somewhere else because I like to walk.