Clinical experience..
Hi there, 
I stayed at the Soho Trump Hotel at the end of August beginning of September this year. The booking was easy enough and expectations were set as high given the web-site claims, general Trump excellent reputation and high cost of staying there.
Sadly I felt that the people that work at the Soho Trump lacked a 'geniune attention to care' towards customers. The push is certainly towards taking as much money from us as possible starting with check in. I arrived just after 2pm, and then waited 2 hours for my room to be cleaned & ready. During my wait I was offered an upgrade - payable of course.
The hotel is definitely very nicely presented at a good standard - I just like that personal care as seen when I stayed at the Mansion in Atlanta.
The restauarant was not opened at the time I stayed but there's certainly plenty of choices of great eateries in Soho.
I did ask for a cupboard to be fixed - it wouldn't close, so I kept hitting it as I past it in my bedroom - all they did was wedge it shut (which I had been able to do myself - but did not fix the problem).
The only bar was the pool-side bar - that was nice.. but I was surprised that was the only bar.
Having stayed at Thompson Street Hotel & Soho Grand, I would certainly consider an alternative location mainly due to the high cost of staying at the Trump versus what it offers compared to other very good hotels nearby..