No running water? Really?
I would have given this hotel 4 stars, even though it's pretty dated and the bathroom was miniscule. The room was clean and the bed was comfortable. But they shut off the water in the hotel at 9 am when we stayed there. No notice. Just shut it off. No shower, no water for brushing teeth, no running toilets.
I called the front desk and they were very nonchalant about it. "Oh yeah, the water is off right now. it will be back on in a couple of hours." REALLY? I was incredulous that we werent told ahead of time so we could make sure we were showered. Even in person, the front desk staff was casual about it. "How's your morning?" When I explained that I was upset that there was no running water, they were very lax about it. They seemed surprised that I was mentioning it. Really? I was shocked there was not a crowd complaining at the front desk.
To be fair in this review, I did get my room comped. But my husband did not get a shower. Thankfully, he had not used the gym!
I know hotels have issues from time to time but I think that notifying the guests would be a much more fair way of handling a situation like this.