Not Impressed
Hotel is at the end of the Riverwalk, so it is not in the heart of shopping and restaurants. It is not to far to walk, and if you walk along the river it is really nice. The hotel is old, and it is very obvious from the outside, however they have made some upgrades. The lobby and pool area are really nice, lots of plants!! My room did not really feel clean, the shower had black mold in the grout and all the corners. The wall above where the towels were in the shower was also nasty looking, and the towels were almost touching it. The front desk staff were not great. When we checked in the guy was so busy talking to another employee he took forever to get us our parking tag. Also, I prepaid my parking online when I booked my room, we had an issue with this when I checked in, but the guy said he would take care of it. Apparently he did not because when I checked out they had me being charged $18 for parking when it should have been less. When I explained to the staff I booked it online for $13.50 they told me they had never heard of that. Thank goodness I had a copy of my reservation with that information on it or I would have had to pay full price. They took the reservation papers I had to show the manager and said she had never heard of that deal either. I booked on THEIR website, so apparently the staff have no clue what is on the website...not good!