Howard Johnson Nitemare
I was very disappointed with my stay from September 1, through September 3, 2012. Not only was the cleanness of your hotel in question but the service rendered particular by the housekeeping staff not what I would have expected from Howard Johnson. Upon arrival I discovered that the rooms and beds were dirty, found bugs in the room and to add insult to injury the toilet overflowed that evening. The maid assigned to our room on Sunday was extremely rude and very disrespectful, wanted to clean our rooms while we were still in them! Explained that we were still resting and would be leaving by noon, so to come back at that time. Displayed a very nasty attitude, and when she did clean the room, when we returned, found the carpets had not been vacuumed; she had not left a sufficient amount of towels in the bathroom, and did not replace the coffee packs or toiletries for the room. We had to request these items from the front desk. Parking was a disaster. When we would arrive back for the night, there were no spaces available and the van for the hotel was illegally parked in not one but two handicapped spaces. I have never been so totality disenchanted with my stay in any hotel like I was at your facilities in Jamaica, New York. Unfortunately because of family circumstances I will be returning to New York that will require our staying at a hotel; but I can promise you this because of the conditions described here and more, this will be my first and last time staying at Howard Johnson.