Super aggressive valets
Advice: Take your keys with you even if you have family members STILL IN THE CAR. We pulled into the entrance of the hotel and within seconds 2 men had thrown open the car doors and are demanding to park it. When we said that we want to check-in quickly first and will park it ourselves we were met with begrudging stares. When my husband gets out of the car the valet says "Give me your keys" like it was a hold up. My husband refused and had to take the keys with him because we thought they would take the car even though I was inside. When my husband returned roughly 3 min later we tried to use a luggage trolley which a bellboy ripped out of his hand and said "only hotel staff can touch those". Classy.
Every day at 4:30 a hotel employee would simply walk into our room without warning and for no reason which truly makes me wonder what they were looking for. There was also a gingerbread exhibit in the lobby which attracted hundereds of non-guests to the hotel. Of course the elevator wasn't cardlocked so theses people were free to roam every floor.
The front desk girl in her best bored voice hoped that these issues hadn't affected our stay.