Disappointing Stay at Hotel Felix
We booked our stay through Priceline. First, the positives.... This hotel is in a great location. It is very close to Rush Street and Michigan Avenue. There are lots of restaurant and shopping options within a short walking distance. The staff are very nice and the cleaning staff do a great job. Since we drove our Prius, we were able to park for free! Now, the negatives.... When we travel, we never spend much time in our room, so room size is not a big deal. However, the room we were in first was very tiny. We opened the door and there was the bed! We couldn't leave our suitcase open since there was no where to walk. Since the room was so small, the air vent was right over the bed. When we were in the room, we kept turning the air on and off. It was really cold if the air was on for too long. The sink in the bathroom had a very poor design. It was so shallow that when you washed your hands, you were touching the bottom of the sink. The worst part about our room was the noise that was happening in the early morning hours. When we got to our room we looked out the window and saw a large building under construction. We immediately went back down to the front desk to ask about this building. The front desk staff assured us that the building had not been worked on for two years and that there would not be any noise. That evening we heard noises that sounded like construction until about 1 a.m. The next night, there continued to be noise (e.g., the sound of circular saws and metal pipes being dropped) but it was even louder. We went down to talk to the front desk staff and found out that scaffolding was being built since the building needed to be repaired. We requested to be moved to another room, but were told that could not happen until the next day. We were moved the next afternoon to a "courtyard" room that had no scaffolding near it. It was much quieter. It is definitely not a good business practice to allow construction work on your building until 1 a.m!