Fantastic Staff
We had to cut our holiday for health reasons,so one day we hope to come back to Chicago.This is the main reson for my review ! the staff were fantastic and can i take this very public moment to shout this loud ? thank you all. 
The hotel has a great location but lets face it what is badly needed is new fixtures and fittings and anybody who has recently been here with moderate expectations would agree.
So can i take this moment to advise the hotel management to do this asap and this is in turn might help them keep their excellent staff ?