Racial profiling is not a good way to run a business
I am NEVER the one to place the race card ever. I am Mixed black 25% white 50% native 25% American, I grew up with a large loving white side and black side color was never a issue. I have stayed at the Hilton garden before, my experience there was great! No issues no complaints. I stayed there a second time this past weekend with my boyfriend and his friend and his girl friend. I knew from the jump how people can be so I was going to have them come to the back when they arrived, sad that I wouldn’t even have to think this way. When I checked in I had my college sweat shirt on nice pair of jeans and shoes. His friend had a wife beater on with tattoos he is white his girlfriend black, they didn’t have a bag to place there clothes in so they used a trash bag. I knew the look of them in general they would be judged sad people are this way they are two people with amazing hearts and come from great families so they don’t have all the money in the world does this really matter? It was a weekend to get away and have a good time and I wanted to make sure to show them one. When they arrived they ended up going through the front I already had a very bad feeling about it like I stated they came up to the room and my boyfriend and I had been snacking but his friends girlfriend was pregnant and the smell was really making her sick! I lit a incent and burned it halfway just to mask the smell. We weren't smoking in the hotel so I really honestly didn’t see the problem. We only had one smoker in the group that did go outside when he needed. We left to go grab dinner and catch a movie at 7, when we came back to the room we had messages on our phone and their phone the rooms were right next to each other. The messages stated that "they received several complaints of a burnings smell coming from our rooms and to please not do that if we had any questions to contact the front desk". This just made my stomach hurt first off my room wasn’t near another rooms just who we were with and we burned Half not even a whole incent and on top of it my boyfriend and I burned incents and candles before when we stayed again with ZERO ISSUE! It’s a comfort for me something I do at home. I knew right away how this weekend would go. I didn’t bother to get back to the front desk I just stayed away from the hotel as much as possible at night we were quiet and low key again she is pregnant so we laid around and just talk and went to bed both nights at 10pm! Sunday when it was time to check out woke up at 7am made the bed placed all towels under the sink in the bathroom aired out both rooms and sprayed glade just to make it fresh made sure all trash was in the trash everything was perfectly clean and fine. I knew I just knew I was going to be charged sure enough Monday comes around I was charged 50$ for each room!!! For what reason! I am a 26 year old grown women who is working on her bachelors in social work I know more then anyone what's going on here. Ive already made the decision to never stay here again. I am a responsible respectful person with a huge heart and it hurts to know people are still this way, no worries Hilton and Garden you wont have to "deal" with us ever again!