Good for business purposes
I stayed here on a business trip for 4 nights in late April 2012. It is a large business hotel close to San Jose airport. The surroundings are boring, however, the hotel was good. Large room, good desk to work, free wifi, comfortable bed. The swimming pool area is nice but rather small for such a big hotel. The light rail system is close by which is easy for transportation (2 dollars).
The hotel could improve on customer service. The staff in front of the main entrance did not pay any attention to me neither when I arrived (I had to carry my own luggage) nor when I needed a taxi. In contrast, staff in the lounge bar was very attentive.