Avoid - Rude staff and they put us in a dirty room
We have been to NYC and stayed in Times Square 4 times over the last 3 years and this was the worst experience we had. The staff are rude from the front desk on. We had a corner room with a wonderful view including the Empire State Building, but the bathroom was atrocious. It was something you'd expect to see in a 1 or 2 star hotel. The tub was torn up and they should have never have rented the room like that. It was not clean at all. We found the last guest's pubic hair in the tub! Hair on the back of the toilet seat, hair on the vanity. Disgusting! They did put us in the room one floor above and gave us some cheesecake to appease us, but if I was the manager, I would have upgrade us to the next room up in class. Go to the Double Tree across the street which is soooooo much nicer!