Tranquil and elegant but not Stuffy
We had the opportunity to stay here for the first time through Amex Centurion Program. They were able to accomodate us last minute for New Year's with a suite on an intermediate height floor. The location is fantastic on 5th Ave, right in the heart of shopping and close to the Park and Theatre area, although a decent walk or short cab ride to Times Square. Car valet was immediate and pleasant and bags went right to room. Check in was also easy. Lobby is elegant and not stuffy in feeling. It is also relatively small. Great Christmas decorations. Our suite had a king BR plus living area with pull out couch and we also added a cot. It held 3 kids. We were extremely comfortable and ordered from room service 3 times. Not a huge selection but enough to get by and very good. Downside, but to be expected would be the price as breakfast could easily exceed $100-$150. Room size was good for NYC but not big. Room rate was reasonable value for . Outstanding roof top bar with great views of 5th Ave, perfect at night. Great selection of signature drinks but service was a tad slow. All other staff was extremely curteous and always attentive. Our car was delayed 40 minutes for departure and were immediately comped parking. The hotel was a wonderful place to retreat from the hustle of the city and we thoroughly enjoyed our stay and would absolutely return.