Wherever whenever... not that much
I came on thursday night (2am of friday) starving after a flight from LA, dont't ever think you can eat here because not only the grill was getting clean, I was told my burger would have had an hour delay and wasn't offered not even a salad. On Friday night we had a delay for towels but I understand that this is a punchi punchi hotel and all the staff are really bussy during the night. It is noisy, really noisy during the night but I can live with it.
On Saturday morning called again to get shampoo and soap but never came... really bad for what you pay.
I used to love the old Hotel Washington, this W not that much and I hope I don't need to end up here never again.