Great Location, Unwelcoming Staff
I brought my best friend to this hotel from out of state for his birthday for a three night stay. If you are self sufficient and it doesn't bother you that the staff have totally forgotten that they are in th hospitality business, this is the place! The location is amazing, literally steps away from the underground, bus and streetcar station. Deluxe double room was TINY and NOTHING deluxe about it, but comfortable once the air started working. Front desk staff and hotel operator are just totally exasperated by tourists and it shows. This was the most unfriendly hotel I have ever stayed in (and yes, I do travel a lot!). We tourists apologize if we end up asking the same question the last five tourists asked you, but guess what?? We didn't know you've answered that question five times today. If you like your hotel staff to actually find answers to your questions or at least to answer with a friendly tone, steer clear of the Parc 55. You will not receive any help from anyone there. Some of the answers to our questions were so rude we just had to laugh. The Concierge was pretty lacking as well. Doormen very considerate and helpful, and housekeeping amazing. The room was cleaned to perfection each day. Housekeeping gets an A+. The hotel feels very safe, but it is NOT what it appears in its photos, being much more dirty and dingy; beware this is not an upscale hotel. I am sure this hotel was much less expensive than some of the ones we saw nearby, you get what you pay for with staff I guess. In the end, we just laughed at how ridiculously rude they all were and had ourselves a wonderful time in the city! Would I stay there again? Probably because its not very expensive (relatively speaking in this very, very expensive city) and I don't need much other than a clean comfortable room. Management probably could care less, which is why staff are so rude, but should probably reeducate this staff about what it means to be in the hospitality business.