hands down the best!!!!!
I took a gamble on booking this hotel, not knowing much at all about NYC, having never really been then for more than a quick in and out of the city. The Cassa seemed centrally located, classy and still a decent price so I went for it. I could not have guessed better. This hotel is amazing. It is in the perfect location from anything and everything that you could want to walk to and with the Buss and Subway stops a minute away the rest of NYC is at your fingertips. The room was really nice, clean and quite, especially the bed after a long day of walking around. But the true gem of this hotel is their staff. From the doorman, front desk, cleaning staff...they were all just amazing and kind and always smiled and said hello, not something you get at most hotels. But the Concierge was the crown jewel of the staff. He made this the best trip for my girl and I. Best restaurant suggestions. He saved us four hours of waiting in the TKTS line and got us a print out for the same discount that we took to the box office and got our tickets for Mary Poppins and he gave us the suggestion of where best to sit in the theater. His directions and suggestions on where to go and how to go were perfect. He really made this trip work for us.