Disappointed
I stayed for 2 nights at this hotel after getting a good rate from priceline.com. The guest service is poor, they forgot to give the wake up call, luckily we had got up earlier. Never came across a hotel where they forgot to give the wake up call. They had advertised free shuttle to Sea World, but it is at specific hours only, and they wont tell you anything about it unless you keep on asking. The guest service lady acted funny when I requested for shuttle to old town (which was part of their service). She told me sheepishly that I could just walk up there, its not too far, or you could take a cab etc. The hotel room was ok, if you go to front desk and ask for creamers for the coffee maker, they are not very pleased to give extra ones. If you call guest services from your room, their answers are too abrupt. I requested for a shuttle back to the hotel from Sea World, and the guy rudely replied that I ll have to take the one which they send at 6 PM (which was 2 hrs later). The "continental breakfast" which was offered free, gives you bread, bagels, cheese horns and cup cakes, along with some juice and coffee. If you want pancake or eggs, you have to pay and eat at another break fast bar. I would never stay at this hotel again.