Great Hotel, Great Service, Great Location
Stayed here for a short business trip and found the staff to be extremely friendly and willing to attend to your every need. It has a very modern vibe and the rooms are clean and well appointed with granite baths, one touch shades, and comfy beds. Was placed on a smoking floor and they moved me as soon as I asked for a change. I asked for a bottle of bubble bath and returned from dinner to find a full bath drawn for me--now that's service. Excellent location on Magnificent Mile and walking distance to everything.
 I would have given it 5 stars, but due to time constraints I did not experience Nomi restaurant, the spa or the fitness center. Would absolutely stay here again!