What the happened???
This place used to be great....yes the TV's were old and the elevators slow but service was always phenominal. The Manager used to be in the lobby talking to people and the employees seemed to care. Now, the building is run down, the bar and loby is disgusting and worn out, the rooms are beat up and nobody is smiling. Everything in the building is worn out. The employees are there to only pick up a paycheck! Noone helps you anymore. They look at you like you are bothering them. I asked to speak to the General Manager twice and both times I was told he is unavailable. Obviously, something changed and the peple there just dont care. I wouldn't $100 let alone $400 to stay here again. Whoever is there now really needs to reevaluate what they are doing. I will be staying at the London from now on.