Worst night's sleep at a hotel in 30 years
My dear departed Aunt June once reserved a room for my wife and me at a "nice bed and breakfast" in Port Sanilac, MI. Upon arrival, we found it was one of two rooms over a biker bar. The loud music from downstairs filled our room, and the bar patrons kept trying our door until closing time at 2:00 a.m.
Since then, if we have a poor hotel experience, we like to console ourselves by saying, "At least it wasn't Port Sanilac".
Well, I have a new second-place finisher. Still not as bad as Port Sanilac, but definitely close.
The shocker is that it's a gorgeous, premium hotel, very spacious and classy. My well-appointed suite was spotless and in great shape. The hotel is very well soundproofed; I never heard a single jet fly over, despite being directly under the landing pattern for O'Hare. It's a top flight facility.
Yet, on the evening of my stay, the after-hours noise and commotion on my floor were completely unacceptable. People were slamming doors, going up and down the corridor speaking loudly and using profanity. This went on from 10:30pm to 1:00am. According to the front desk, the hotel received repeated complaints about the noisy parties, and eventually ejected them from the hotel. Too bad they took 2.5 hours to respond. By the time 1:00am rolled around after enduring hours of this nonsense, my night was ruined.
The first desk clerk I mentioned this to actually bristled at me. This too was completely unacceptable.
It's too bad that the staff's concern for quality at this hotel doesn't rise to the same standard as their excellent facility.