Good location/nice staff/right price
Arriving at night the hotel looks wonderful, when you awake in the morning it's not anymore appealing. Anyway the hotel best spot is the location, in the hearth of the financial district, close to union square, chinatown the italian area with a lot of restaraunts and not so far away, if you have good feet from the most touristic areas such as Pier 39. The rooms are not so big but if you are lucky as I was having a 18th floors bayview you can still see a nice sunset. Anyway the staff is very friendly, the executive lounge is OK, the elevators work properly (as you may expect in a 27th floors hotel) and the price is right. On the other hand the hotel is clean but not perfect and the bathroom is small.