WOULD NOT STAY HERE AGAIN
I called maybe 4 times to check my reservations and front desk couldn’t help me they just kept transferring me back and forth, until they just hung. Upon checking in the, front desk agent didn’t want to speak to me (Terri) she seemed like maybe she was new, I told her I was checking in and gave her my ID. I asked numerous times where to park, she just pointed outside. I paid cash for a few things and she kept telling me she didn’t have change, so I had to go get change. After about 20 minutes of dealing with Terri, I finally found my room I called for room service 6 times and they kept sending me to a wrong number....after a couple times they stopped answering the front desk phone. I came down in the morning to ask a question and once again I had to be helped my Terri, she didn’t answer my question but just argued that she already told me that information. VERY RUDE, her customer service is HORRIBL. Only good thing was the ice machine on my floor didn’t work and one of the gentleman that worked there (Tony) went, found one that worked and brought ice to my room. I was extremely disappointed, I would not recommend this hotel to anyone.