Great Location - Meh Hotel
I got in around 11:30pm. First, it was difficult to figure out where the entrance was, due to scaffolding around the area. Not at the Flatotel, but next door, I discovered later. 
The front desk clerk was on his cell phone and made me wait until his conversation was finished to check me in. Wi-fi is $12.95 a day, which after tax is $14. That seemed ridiculous to me, but being tired and out of country/not wanting to get charged for roaming data, I paid it. The clerk gave me the wrong room number, so I had to go back downstairs in the slow elevators, and get him to double check. 
After receiving the correct room number, I went upstairs, freshened up, and went back downstairs. Turns out room service ends at 9pm. There was no one manning the bar - just the bottles sitting there, and surprise, the front desk clerk had no idea where the bartender is. I asked the front desk guy if he knows of anywhere I can get dinner - real food, not fast food - and he shrugged and said "I dunno... I think there's a McDonalds in Times Square" and vaguely pointed toward the hotel doors. 
So, I walked next door and around the corner and asked the front desk clerk at the Sheraton where to go. They were very helpful AND their bar and restaurant was also still open. They pointed me to a close by 24-hr place with FREE wi-fi, and very friendly staff and regular patrons. 
When I got back to the hotel, there was no one in the lobby. NO ONE. 
My room was ok, nothing too special.. no bed bugs, but also no outlet for the haridryer they provide in the bathroom and a CD player/Alarm clock. There was a weird flat-screen LCD tv, but my remote was nowhere to be found. I asked for a wakeup call that, of course, didn't happen. 
The gym is on the top floor and it's got a great view... and would be a much better bar/lounge. 
Al in all, not great - the front desk/lobby staff need a crash course in what's around the area to suggest to travellers, and also customer service - but the room was clean, toilet paper folded into a faultless point, and the area it's located in is great. But, buyer beware - it's like a restaurant that hands you a paper and pencil with your menu - you're not staying here for the service.