What the heck happened to this hotel?
My husband and I stayed here exactly one year ago to visit our daughter. We booked again with our son and fiancee to attend our daughter's graduation from U of M. We told them how nice the property was and how we enjoyed the pool and hot tub. Well, when we got there, things had changed and not for the better. The hot tub did not work and we were told that it would be looked at and 6 days later, it still was not working. My son almost fell into the pool on loose coving around the edge of the pool. One of the tiles was held on with duct tape.No one emptied the garbage cans at the pool the entire time we were there. We didn't get housekeeping service one day in either room and we had to ask for towels because we were out. A desk lamp in both rooms didn't work and when my husband called down to ask about housekeeping and towels, the phone didn't work, so he had to go down to the front desk. When we got there, the previous people had left some clothing in one of the drawers and it was still there. Housekeeping didn't even check that. The rug had towel fuzzies on it and our sheets were not changed the entire 5 nights we stayed there. I must say the mattress was very good and the free breakfast was adequate. Would I stay here again---NO!