Frustrating
Got this room for an amazing rate through Priceline, so that we wouldn't have to travel over Snoqualmie Pass in the wee hours. As we left baggage claim at SeaTac at 12:51 a.m., we called the hotel to request the shuttle. The clerk said it would be 10 - 15 minutes, and to wait at Island One. We were at Island One within 3 minutes. We watched and waited and finally called the hotel. The clerk said the driver had been through there and didn't see us! SOOOO!?!?! We were the only couple waiting at Island One; we looked at each and every single shuttle that came through there! And so what if he really did pass through there? (We don't believe he did.) Why didn't he come BACK? Were they really going to just let their registered guests sit there and wait?! In the cold wet wee hours of SeaTac airport? Unbelievable! As for the room - the bed was pretty hard, the shower was good, everything was dated, but clean.