Extreme Disappointment
Stayed three days in April, 2012. Were promised room with balcony and got a second floor room with none. Asked to upgrade, staff said none available. May have been true day we checked in but next day,there were plenty of rooms available.Competent desk staff would have assisted us. Our room had dirty, worn carpet. Bed as hard as a rock, Our shoes stuck to the bathroom floor. No remodeling of our room for what must have been decades. Exterior needs total rehab-old paint, cob webs in walk ways,generally dated everywhere. Good location but that (and maybe concerts) only positive. Resaurant food was great, staff good. Very disappointing place. Should have checked out after first night but I see why they have a three day cancellation policy.