"Worst stay of our Southern vacation"
NOISY!! No sleep due to loud cooling unit and all night street construction noise. Why pay $200 for a cookie? Staff was very unconcerned when I reported the sleepless night (almost like they are very used to hearing this complaint). Also, a hotel of this caliber should at least have complimentary coffee in the lobby. The pool was taped off with yellow construction tape, felt like I was in the ghetto. Im hoping this was just the Charlotte area Doubletree and that we can count on the better service and rooms we have experienced at other Doubletree properties.