Missing Room Items, Unresponsive Staff, Noisy, and Poor WIFI
Unfortunately our stay was less than satisfying, with a noisy elevator that started about 5 AM everyday, poor WIFI connection in the room, and the discovery of some our our items went missing from the room. When asked they said that they would get back in touch with us that day. Two days later, I called them and they said that they needed to talk with a manager and they would call me early next week. So after not receiving a call as promised, I called and spoke with a housekeeping manager who states, "Sorry, we are not responsible". A typical answer as to be expected. I asked if this is the first time they had someone report something missing and they stated "Yes". Forgive me, but something is very fishy with these folks. If you stay at Club Quarters in Houston, keep your guard up and think twice about getting your room cleaned during your stay.