Trust me ... not worth the money!!
Before I post this review, I would like to tell you that I had the Millennium Hotel Broadway send me an email to ask about my stay during mid January 2012, and though I wrote back to them explaining in detail my experience there (and was quite generous in my statements)... I never ever heard back from them, which only goes to show... they don't give a $#)^ about their customers!!! --- Here is what I wrote:
Dear Administrator at Millennium,
Generally I would like to commend your hotel's overall quality & service. For the most part I had an enjoyable stay while visiting in January 2012. There were only a few things that I feel could have made my stay more enjoyable, however 1 of those things being totally out of your control. So let's start there... #1. Next to your hotel there is major construction being done on another building. They start their construction work very early 7am (VERY NOISY), and so the chance of sleeping in late peacefully was not an option. -- In addition to that noise was the hotel room's doors... basically as people were coming and going, and without thought or consideration to other guests, patrons would come and go, letting their doors "Slam" shut... which would of course noisily vibrate the walls of the corridors & disturb other people in their rooms. To remedy this, I would highly recommend putting some air pressured mechanical arms onto the top of the inside of the doors to stop the doors from slamming shut allowing the doors to close more quietly. #2. The bathtub/shower had serious DRAINAGE problems. The water would fill up 4-6in's in the tub during showers... and would only eventually drain 10-15 minutes after taking a shower. I would definitely highly recommend snaking all of the hotels drainage systems in the rooms periodically to keep the water running smoothly without clogging. #3. During my stay, I paid for wireless internet access... that was a huge waste of my money, as the internet connectivity in your hotel is very poor at best. Although I could connect from time to time, the ability to stay connected was extremely difficult. I talked to one of your staff about it, and asked about a hard line connection... but your hotel room doesn't seems to provide any hard line connections as I did look to see if I could jack in to a port somewhere in the room but couldn't find any. This was probably the most frustrating part of my stay, as it made it impossible for me to conduct business while I was there. --- All in all however, I was very pleased with your hotel's staffs that were very courteous, and actually very helpful in providing information when requested. Additionally, the hotel's location was perfect for my needs, as all of my business was centered in and around Time's Square, and the restaurants, delis, and Starbucks was right next door. Please also understand that the few things that I have mentioned are not going to stop me from staying at your hotel again, but it would be very good if a few of these issues could be addressed before I come back to N.Y. --- Thank you