Great location, average hotel
This hotel has a great location near the harbor and can walk or catch the trolley to do many things. Great view and room was nice. Ballrooms are tired looking. Was there for a convention and the service from the staff was marginal. Always had to ask multiple times to get something done, and then it was still not done quite the way we asked for. There was a water leak one day and they had to shut down the water to one entire tower from 8 am to 8 pm in order to fix it. Many people had to go without a shower or use of their toilet. Only service recovery offered was to use the shower in the spa (there are not that many, so imagine the line and the lack of towels) and only offered a refund or partial refund to those who asked for one at the front desk. 
Also, all the shops inside were closing down when we were there (Jan. 2012) so they didn't have much for sundries at the hotel. We found out that this hotel had just been sold and was under new management, so this transition may be the reason for the service issues. If you are looking for a nice bed in a nice location, this is a good pick. If you are there for business, be prepared for an extra wait. Oh, and check out at the front desk and review your bill carefully. I've stayed here twice and had billing issues to clear up each time (first time was charges from the previous room occupant on my bill, second time was convention billing issue).