Overrated, expensive..
Lovely property, impressive lobby, great location...yes, but....service is better in a motel 6. This is a premiuim hotel and therefore you are willing to spend the bucks on it, but in return, you expect attention, courtesy and an illusional feeling you´re better than home during your stay. This does not happen. Not a smile, not a single time the door was opened for me (I know I can do it for myself but it´s the "good morning" and the smile that comes with it is what I miss). If you pay for a premiuim price, I expect premium service and not cold food that comes in when I order room service. I write this review because I have a fair point of view on rating this hotel, because one week before I stayed in the Seatlle Fairmont: Same chain, different attitude, different rates, different service. Hope it helps you, because I am not returning to this location.