Centralized location and renovated property
Been through Grand Central Station numerous times and never noticed the Grand Hyatt attached to it – what a convenient location. The hotel is large, and reminds me somewhat of the mega hotels in Vegas. The staffs are friendly and if you are VIP and there is a long line at check-in, look to the left side of the main check-in counter, there is a VIP check-in room that is unmarked but sometimes staffed. The renovations within the past year have modernized the hotel public spaces and rooms, but unfortunately the bathrooms are still tight; even in my hospitality suite, my 1.5 baths both felt tight (the .5 bath had a tiny little sink). The bedding and towels do not feel luxurious and there are no HD channels on TV. The lounge is a nice space that is well stocked, but because this is a large hotel, the lounge could get very packed during peak hours. I was surprised to have not experienced a single incidence of any extended waits at the elevators.