My first Holiday Inn experience was good!
Stayed here for 2 nights in May 2012. Room was simple in a positive way: not very up to date furniture but well maintained and good Large room with good free WIFI. Bathroom a bit small but dueable. Good beds and pillows. Free breakfast with delicious pancakes and easy and quick check in/out. Very friendly staff.
Location is good: right in the middle of the historical sites on the east side (Independence Hall etc.) and the "Rocky" Museum on the west side. Everything within walking distance, we did not have to use the subway at all. A lot of restaurants in the very near neighbourhood.
This was my first stay at a Holiday Inn hotel and I really enjoyed it. It actually exceeded my expectations and was pleasantly suprised about the quality and service. Service seems better than a couple of (more expensive) 4 star hotels I've stayed at. Really enjoy the good location, good night sleep, low price, free breakfast and free WIFI.
One note and reason why I voted 4 instead of 3: big thumbs up for Catherine the lady from the breakfast room! She showed real, just and believable service and interest, a true hostess. Made small talk with everyone without being fake, was just truly interested and came with a lot of tips of things to do. Really cared for the concern of "her" guests. Without asking or mentioning it she offered us a bag to make a lunch pack for on the way (we were about to check out) and told us to ask for a free bottle of water at the reception. This is what being a hostess is all about and I complimented her on site as well, cause I don't think people will hear pletty of positive things, mostly only the bad. Good work Catherine!