Horrible Elevator Experience
This hotel has far too few elevators for its size and the few that exist are slow and inefficient. On vacation days lots of famiiies are trying to check out with luggage at the same time. The experience was extremely frustrating. Some guests actually gave up and changed plans or walked down several flights of stairs with luggage. We ended our 20-minute elevator wait by going up to the top floor from the 8th just to get into an elevator. Thus, it was full for others trying to get down. 
Our shower was also broken, with a leak that sprayed over the curtain and all over the bathroom. We would have imformed staff, but were so late getting out, we did not have time.