Good Location, not worth the price
My husband and I decided to take a weekend trip in Memphis. We chose this hotel because of its location to Beale St and access to the Trolly. The rooms are nice and clean. However, for the price of the room, I expected better service. First, they do not prorate the parking. We arrived at 8pm and had to valet park because the self park was full. Despite arriving so late, we were still charged a full day for parking. The hotel does not offer a continental breakfast. Our first morning, we received good service and decent food. On the second morning, we ate the breakfast buffet. The server did not even visit our table. We each fixed our plate (separately) and then had to stop a server to ask for drinks. When he returned he only poured drinks for my husband. I had to ask him to return to pour my coffee. We then had to flag down another server to ask for our check when we were done. The food was luke warm and definitely not at a safe temperature. The scrambled eggs were very runny, like they weren't done. The hotel has an indoor pool, but it is not heated and was so cold we couldn't even swim in it. At the end of the trip, we decided that it would have been better to book a room at a mid-rate hotel and drive to all the attractions. The convenience of the location to downtown and the trolly was not worth the price of the hotel.