Disappointing for a Fairmont
We stayed here for three nights in early July. We've stayed at Fairmonts in several different cities which is why we chose this hotel, but felt it was below the usual Fairmont standard. The lobby and common areas definitely have that old hotel glamour, but can't say the same for the rooms. Supposedly the bed was supposed to be a queen, but if so that's the smallest queen size bed I've ever seen. Where I come from it's called a double. When we went to get into it (having arrived quite late) we found the sheets were dirty - they had scaly residue on them that came off on our hands. We called down to the front desk and were told that there were no other rooms available so they would send someone from housekeeping to change the sheets. After ten minutes and no sign of anyone from housekeeping (it was midnight) we called down and another person told us that housekeeping was closed and they'd found us another room so we moved. Second room had clean sheets at least, but was even tinier than the first. Water pressure in the shower was a trickle. First room had a view of industrial fans, second of other windows. We booked it online through a discount website so maybe they reserve their poorest rooms for those bookings. I wouldn't stay in that particular Fairmont again.