Just Average
My husband recently had to travel to Jacksonville on business and I decided to join him. We picked Four Points based on the proximity to his office, and the positive reviews here. I have to say, I am surprised by all the enthusiastic reviews. This place is average, at best. It is a newer property, but our room had stains on the carpet, mildew in the shower, stains on the bathroom walls and floors (the grout in the tile was quite dirty), and each night I found hair on our fresh set of towels. The walls are indeed quite thin, and the doors do slam loudly, as mentioned by other guests. Our air conditioner was behaving strangely the whole time, and we were unable to maintain a comfortable temperature. There was no fan in the bathroom, and probably the most bothersome issue, the sink faucet had some sort of green growth on the underside. This would not come off even when scrubbed with a Clorox wipe. Another oddity is the design of the room itself. There are no luggage racks, and no drawers, so storage is tight. The bathroom as a sliding "barn door" which looks cool, but is terribly noisy. If you are in a situation as we were, my husband got up early for work and made it very difficult to sleep with the noise of the door.
The one true positive was a young man named Cody at the front desk. He was most helpful and always kind. Unfortunately, one night my husband called down to get a box of tissues since we had run out. After about 15 minutes, no one had come up, so he placed another call. The gentleman who answered rudely told him he was on his way up already but he had to go back to the desk to take his call. We did not get this staff member's name.
All in all, you could do better elsewhere.