Outstanding Staff !!!
My wife and I stayed here last month for three nights. The entrance arena is comparatively undersized than the other hotel’s I stayed in NYC, but the staff here are very impressive with their warm hospitality. I walked in to the hotel as I had a change of plan. Lynda showed us few rooms and we decided to take it the very next day. Rocky honored the rate she offered us and the compassion that he showed us all throughout our stay, was simply exceptional. If I ever come back to NYC, my first preference will be Hyatt 48 Lex and I would definitely recommend Hyatt 48 Lex to my friends and family.