Fire alarm went off at 2am
At 2am in the morning an alarm went off in the hotel. My wife called front desk and they told us to stay in the room. After a few minutes it went off again. This time we left the room and went to the lobby. A few minutes later the firemen arrived and disregarded the alarm. According to the hotel staff, there was some dust in the smoke detector. How come the front desk guy told us to stay in the room while knowing nothing about what was going on? How come there is dust in the smoke detector that can activate the alarm? This cannot happen in a serious hotel. Of course, it ruined our night. After complaninig with the front desk lady the next morning and asking to be reimbused, she ironically smiled and said: that is not gonna happen. I'm still waiting a call/email/letter with an apology and a reimbursment. Not sure if it is gonna happen at all.
The rooms are old dated and quite dark but the bathrooms are ok. Location is good but there are many other options for the same price in the area.