Very bad Grand Hyatt
Even if you like Hyatt there are many better options in New York (Andaz or Lex48).
I had a room that was recently refurbished, the bathroom had 17 different pieces of hair/pubic hair of different colours. Not sure how this can be.
Called reception who just sent housecleaning. No apology so seems pretty standard. I will not return. I was just disgusted.