Location was only thing going for this hotel
The location of this hotel was fantastic, but of course comparing to other budget hotels I have stayed in I would be reluctant to recommend this to anyone visiting NYC. Check in time is 4pm and granted, the staff let us leave our bags until then so we could go and wander on arrival. Unfortunately when we returned at 4.15pm the rooms we had booked (2 rooms, 4 of us travelling) were not available. We took a seat in the lobby and waited... And waited... After asking a couple of times 1 room was ready - it was 5.30pm by this time. 
As we were tired from travelling we all decided to go and sit in the 1st room that was available. We notified the staff and asked them to call this room when the other was available. Again, we waited.... And waited... I telephoned reception twice and was advised that it would be ready soon. We waited till 7.30pm at night before the second room was available. I guess we should be thankful we were travelling with friends and had a room to wait in.
On the second or third night, one of the rooms had problems with the heating - it wouldn't work. A porter was sent up to check on it. It was supposedly fixed, but turns out it could either be set to full heat turned up high, or we had to switch it off completely. After another night it wasn't possible to stay in the room so after asking it was agreed that a room move was in order - not a problem unless the check in staff give you a room without checking whether it was occupied first and admit they should have checked it! Glad to say there was no one actually in the 'new' room at the time. We did manage to get an unoccupied room after this.
Final piece of advice, please do not book a car through the concierge - to the airport cost us $110 plus tip. The yellow NYC taxis have a flat fare of around $53 plus tip, which we used for the final return journey.