Nothing good to say
When I visit Houston, I usually stay at the Sheraton Four Points a few blocks away from this property. However, as the SFP was sold out, I stayed here. Having recently stayed at the fine ESA Deluxe in the Medical Center area, I had no concerns.
I was wrong.
To begin, the place is filthy. Not only are the rooms dirty, but the stench of foul cooking odors from the other rooms fill the hotel at nearly all hours of the day and night.
The worst part, though, is the absolute incompetence and inattentiveness of the staff at all levels. At this hotel, housekeeping is not included for stays of less than one week. As I planned to stay for four nights, I paid extra for daily service. At $3/night, it seemed reasonable. When I returned to the hotel after work at 5 pm the first day, I noticed that my room had not been cleaned. I reported it to the front desk, and was told I would have to wait. The same happened on my second day. 
Throughout, the staff was surly, indifferent, and unconcerned, and refused to contact senior management as I had demanded. I gave my cell phone number to the on site manager, and she refused to pass it on th the regional manager. 
If the Four Points is sold out again, I would rather stay in my car.