Wonderful Place to Stay
WOW! i travel to houston frequently and this is my first stay at this Sheraton. i usually stay at the Sheraton West yet their service is so pitiful that i decided to give this one a try. SO GLAD I DID! the staff here really appreciates your business and is extremely welcoming, professional, and customer focused from reception, to check in to club lounge. spend the $$$ to stay on club level as the benefits are priceless. Jennifer Torres was our host last night and SHE IS AMAZING! i haven't had such wonderul and genuine customer service at a hotel like hers. her friendly and professional spirit makes the out of town travel very comfortable and relaxing. THANK YOU SHERATON BROOKHOLLOW!!! i cannot wait to return.