A few hairs short of a good experience -
Literally, a few hairs short of a good experience. My November 2012 stay at the Millennium Broadway hotel in New York City was beyond disappointing, and I will not return to this property. From arrival to departure, huge disappointment. Being pregnant and traveling alone, I was really looking forward to having a bell captain help me with my luggage upon arrival. There was no bell person when I arrived. I had to haul my own luggage. I ordered room service for two of my meals, both of which arrived with a stranger's hair in them. The surfaces in my room did not appear clean -- some were sticky and had visible substance on them. Feather comforter was stained. Upon check-out, staff was unfriendly and disinterested. Overall, the property seems run down and in need of renovation and upkeep. No wonder the nightly rate was in the low $200s. Not worth even that.