Good hotel, service need to improve
The room was ok, clean, good quality of the sheets. The hotel has a van service, that has many restrictions to drive you where you want to go. For example, forget going to Galleria with this service. The taxi charge you 20 USD for going to this mall.
I asked for a late check you, almost begging them. It was Friday afternoon, and not too occupancy. Any way they gave me until 2 pm, and unfortunately I arrived late to the hotel for the check out, at 3 pm. They charged me half day for that hour of difference. Very little flexibility from my point of view. 
Food was ok, I had lunch twice there. I ordered breakfast for one to my room (coffed, 1 bagel , plate of fruit) total 33 USD. Very expensible, they told me that the reason was that I said plate of fruit instead of bowl of fruit when I called to the room service.