Great 3 Star
Hotel 71 is a three star hotel masquerading as a four star. I mean this in the best way. When researching hotels for my most recent trip to Chicago, this hotel really came across as a 4-star hotel. In reality, it is a nice, clean hotel with a great location, great prices (for downtown) but limited services. The decor in the lobby is fresh and up-to-date, but the rooms are pretty plain. Of course, I didn't stay here for the room decor. I stayed for the view - AND WHAT A VIEW!! We upgraded to a river view room on the 33rd floor. They put us in a corner room which was even more phenomenal. We never closed the curtains. For the price, it met or exceeded my expectations in every category. I had a small problem the first morning (with housekeeping - which was otherwise great) and each of the staff members and managers with whom I spoke were very professional and concerned with my satisfaction. I could not have asked for a better experience. I will be back.