Fancy hotel Internet sucks
The Hotel was very nice overall, had a good restaurant with excellent service staff, but several major negatives.
 After arriving wanted to check email. Discovered that the hotel outsources Internet access and the company handling it charges $15 per day. Having stayed in other hotel adn Bed and Breakfasts all of which provided free Internet this is unacceptable. One person at Front desk apologised, another at a different time told us we could pay, then goto the Fairmont website and join a club that would get us reimbursed. But by then some company would have our info and we woudl get email from Fairmont and them - unacceptable.
 Also bathroom vent fans were not operational. We were told that they had been installed, you could see the fan, but were not connected, reason unknown. Stinks! Figuratively and literally.
 Although there were many pillows on the bed they were all feather and had to request a synthetic/foam pillow which was of poor quality.