Excellent, as always
Top notch customer service and a beautiful hotel located in an excellent part of San Francisco. Just a few blocks away from Union Square, which has lots of restaurants and shopping. My only complaint is the wifi internet, which is intermittent at best. I notified the front desk upon checking out and they waived the charge, which was much appreciated. The only reason I mention anything negative is because if you are a business traveler that needs access to reliable wifi for your laptop or iPad, you may run into problems.