Westin LAX - Third World Disconnected Hotel - Top $ Price - Avoid
I've had some internet problems at this hotel before - but still have respect for the Westin brand as an SPG gold card holder. In what I assume is a desperate attempt to cut costs, this hotel has slashed its internet and TV connectivity to the point where neither works. TV is useless - no signal on virtually all channels and the internet is worse than useless - even on their $15 a day "high speed" package. Its not possible to work on email at this hotel due to the slow speed, lack of signal and lack of compatibility with Microsoft Outlook (the world's most widely used email software). Staff in the bar are friendly - but that's hardly enough to justify staying here! Good-bye Westin LAX - what an incredible insult to the Starwood brand and Starwood customers. I be better off at a cheap motel with standard wi-fi and a standard TV. If management is trying to destroy what was a strong brand - they are doing a brilliant job. Just keep slashing those internet and TV services! The bathroom fittings are dilapidated and rusty, no hot water - no free drinking water on night 2 - who's running this place?