Awesome customer service and great location!
I have traveled a lot and it is not often that I've found a hotel with such a great staff. From the front desk, bellmen, security, housekeeping, waiters, and concierge.....all great. No bad service experiences while there for 4 days. Special mention about 2 folks in particular Mary the concierge and Ed from front desk. Both were stand outs in my mind. Mary is by far the best concierge that I've ever worked with. 
The location was great too. Close to trains, walking distance to many places of interest. I only rated the hotel a 4 because the property itself could use some updates. It was clean but a bit 
dated. Would highly recommend the hotel.