Delta needs to reconsider using this hotel
I only stayed here on the evening of Aug. 20, 2012 because Delta begged people to give up their seats on the IND-MSP flight in exchange for vouchers, a hotel night, etc. I took them up on the offer. Mistake.
The breakfast voucher to be used hardly covered o.j. at the very badly stocked Starbucks in the lobby of the hotel. But the worst part was when checking in I specifically asked to NOT be located near the elevator. I was located near the elevator anyway but I thought, "how bad can it be?" IT WAS A SLEEPLESS NIGHT with all of the elevator ding, ding, ding and associated people getting off and on. Room was shabby, etc.
I have complained to Delta but this is the first complaint I have filed directly under the hotel name. Surely other folks getting Delta vouchers have had horrible experiences at this hotel as well? If so, I sure hope Delta and this hotel are listening. Delta, for its part, is refusing to respond to my direct complaints to them (three of them now).
If you are given a voucher for a free night at this hotel, turn it down and ask for a different hotel!