Nice hotel, disappointing service
Very pleasant stay - clean room, lots of hotel restaurant options (Starbucks, sports bar, small market, upscale restaurant, upscale lobby bar), nice conference facilities. The only negative about the room would be that the bathroom was quite small.
My true concern occurred on the final day of my stay. I returned from my morning conference session to see a workman doing work outside of my room with my door propped open. I was absolutely stunned at this, as I had not been informed of the possibility of any work being done in my room, and my work laptop computer was in the room on the desk. Anyone could have entered my room and taken whatever they pleased. As the workman spoke no English, I did not share my concerns with him. Approximately two hours later, as I was packing to leave, he knocks on the door. When I open it, he states "I did not know you still lived here." This is a Renaissance Marriott hotel, and I find it difficult to believe they do not have a computer tracking of when their guests check out. To top it all off, at 10:30, the housekeeper knocks once and enters the room. She barely apologized, and then asked what time I was checking out. I have never been asked this during a hotel stay. Check-out time was at noon, and I figure that I am allowed to be in my room until that time. Once again, I am sure the hotel keeps track of check out so that they know when the housekeepers may enter the room to clean. I brought these concerns to the front desk during my check-out and they were very understanding. However, the fact that my work laptop (and other belongings for that matter) were not secured in my room, is an enormous concern, especially at a hotel that caters to the business traveler.