The more a hotel costs, the less you get
We were in NY for a wedding and stayed here with many other guests. We upgraded our room to be a bit larger and provided a better bed. The bed was fantastic but it didn't really feel like a room upgrade. The bathroom was way too small with no space to put toiletries. The ice maker didn't work on our floor for the whole stay. Internet in the room cost $15 per day, no frig., or in room coffee. In the lobby internet also cost. The bar on the rooftop, Mad 46 Lounge charged $200 for eight drinks! They charge $22 for pancakes! The concierge would not answer the phone..at all. He was not friendly either. When I called the front dest to ask about an address 11 blocks away, they would not help me. Bring your charge card with no limit on spending.