Won't make this mistake again
I recently used HHonors points to stay for an Ohio State game - I'll make sure to go to the Hampton in the Arena District or the new downtown Hilton next time. My wife and I have stayed here before, but I don't remember it being this bad. 
The property itself is rundown and needs a renovation soon. This is evidenced by the toilet in our room that wouldn't flush and the shower without hot water. They came to fix the toilet twice and the staff's solution for the shower, "let it run a while." 20 minutes to no avail. 
Overall the staff is so-so: the front desk clerk at check-in was nice, but no one else seemed to care if we were there. The bed was ok, and it was nice to have the extra space. The location would be good for business downtown during the week, but is dead on the weekend. 
I won't be staying here again and suggest you don't either.