Communication could be better
Generally the service staff was friendly. At times the cocktail servers were slow to respond. The communication from the hotel could be better. They produce a weekly calendar of events which I did not receive until the 3rd day of my stay. Additionally, the guest room directory needed to be up dated as the TV channels were not up to date. I found a hair (not my color) stuck to one of the towels. I had a couple of other issues which management failed to adequately resolve which has been frustrating. Being a JW Marriott I was disappointed in some of the little things that could have been better.