Outstanding Stay
Outstaning hotel where the staff go above and beyond to offer an exceptional experience. The hotel itself is pristine from the lobby to the guest rooms. The staff are spectacular... I demagnitized my room key and went to reception to resolve and a kind lady helped me, at one point asking for my ID for security. Her colleague standing two stations over politely said " I remember Mr. XXXXX he does not need to show ID". I checked in 3 days earlier and the guy remembered my name! A small detail, but nevertheless impressive.
The turn down service is wonderful, with bottled water placed bed side and the room set to evening lighting. If I stay in DC again, I will be sure to stay at The Mandarin!