Faded elegance
This place flatters to deceive. It sounds proudly on top of Nob Hill and is well located. One past the fierce doorman, the lobby is smart and the welcome was okay but the rooms were incorrect as we were due two twin rooms and were given a double. This was the only Hotel out of 7 or 8 that was like this so not convinced it was our travel agent. The rooms were fine, but that is the best one can say. They were large but the bathrooms tiny and very drab. It all now needs a paint and refurb. The passages were like something out of The Shining! However what really got me annoyed was hey charged for Wifi. Not even Vegas did that. A pathetic extra and summed up the lack of 21st century appearance and outlook. This has been the only place we have stayed in 9 places that charged and was bloody annoying. Not the amount but the principle. The booking of a Taxi to the airport was chaotic. All in all, convenient and good for tram lines, but trading on it's past glories