Absolutely Terrible
I'm going to make this very brief. I'm currently a guest in this hotel and the service has been absolutely terrible. 
Mon Oct 29 - 
I ordered a burger with no bun and no fries and the cheapest bottle of wine - which was supposed to be a 45.00 bottle of Pinot. My order arrives and I was exhausted so I didn’t check my food nor did I even pay any attention to the price. Much to my surprise, the overpriced burger was delivered completely wrong (which I wasn’t going to make a big deal about it and just take the bun off) then I checked the label of the wine and it wasn’t what I asked for... proceeded to check my bill and it was $88.00 they gave me the 65.00 bottle by mistake. So I called room service to complain and they argued with me and refused to let me speak to the manager. The person insisted that what I was sent was exactly what was delivered. I was quite angry and tried to contact the GM which has yet to respond to my messages.
Sat Nov 3 – 
I returned to my room today to see that my down comforter was missing from the bed. I called and asked for it back - so they delivered it back up to my room. Upon arrival I immediately noticed it had been washed and was damp and completely ruined. YOU CAN’T WASH DOWN COMFORTERS!!! The room service department said it wasn’t their problem and couldn’t help me and evidently they had nothing to replace mine with.
I'm fed up with this hotel and will never stay with them again.