Impressive facilities...average room
We had a 3 day training and conference here. While the facilities and the hotel overall are very impressive, the room was rather lame. Spending most of my time at various hotels, even small things come to my notice. For example, the light shade(although a very fashionable one) on the work table was torn.
I must say this was my first stay at any Hyatt, and it was quite a welcome change from Marriott. I asked for a room with a view of the lake and it was taken care of. What matters most to me is the bed and it was quite average. May be the mattress was old, and it did not hold up at all and I got up with a stiff back. I thought for a hotel of this standard, they could have used better quality towels. Also, the sound proofing is pretty bad and you can literally hear the people in the next room talking.
The food provided by the hotel during the conference was really very good, infact one of the best I have ever had at any conference.