faded glory
decided to try the fairmont, at the end ofour holiday instead of usual places like the grand hyatt or mark hopkins.
the building itself is beautiful and the lobby area and laurel court are amazing.
check in was friendly and we were soon up to the room in the main building.
it was a reasonable size and the decor was old world to fit with the building. the view was disapointing, we could see a bit of the bay but mostly we were looking at another building.
the main problem with the room was the cleanliness. there were bits of biscuit on the floor, the sheers were dirty and the window, on the ouside was filthy.
we reported this and the head of housekeeping responded quickly and a deep clean of the room was sorted for the next day. they even sent us a bowl of fruit to say sorry.
after the deep clean we checked the room again, the back of the toilet behind the seat, the sealent around the bowl, the sheers and the window were still dirty. 
the positives were the concierge who got us into a nice restaurant and the staff in the coffee shop cafe centto. the bell desk when checking out and leaving our bags were quite abrubt and not friendly.
overall really disappointing given our expectations.
if you want somewhere nice with a view and clean rooms, go to the mark hopkins or the grand hyatt.