Needs new staff
I was in Los Angeles and the prices were so high that I had to book one room for 5 people at the Historic Mayfair Hotel on West 7th street. The neighborhood was ok. The hotel lobby is very good looking, the floors were clean and it smelled good. We were a late check in, I did call from the airport to make sure the room was kept and that a cot was put in it. 
When we got there, I had to almost argue for the cot, I had called and when I reserved I asked for it. 
The room was big and clean. It needs a little renovation in the bathroom which was tiny and couldn't fit 2 people at a time. 
The next day, I needed to go to Hollywood, Grauman's chinese theater, we were 5 adults. When I asked at the front desk, they told me in a rude matter to go to the bellman's desk. I went and he called a taxi. The taxi arrived 5 minutes later. After half the ride was done, I noticed that the taxi didn't have the normal 'taxi permits' in the car... it was illegal! I asked him for which company he was for and he sai that he was for none and that he was the bellman's cousin!!!! He was rude and made very impolite comments on us being a group of women. 1 man on 5 people. 
We ended up paying 40$ for a trip that cost us 25-28$ in later taxis. 
The next day, we asked for a taxi again and I said that I didn't want the same as yesterday, that I want a REAL taxi. The bellman was very angry and didn't call the company for aout 30 minutes. I ended up calling them myself. 
One night, we came back from a show and wanted a pizza. The night audit was very rude and just screamed at me that he didn't have any.... I asked the security guard who was very nice and gave me 3-4 numbers and even the websites.
Talking about the internet, the service was so slow that I had the time to go take a shower before my Ipad downloaded a hotmail page!!! No printer was available in the 'business center'.
We took the breakfast, 9$ a person. It was horrible, most of the food was cold and what needed to be cold was hot... let's say it was the first and last time we went. 
So in general the hotel is clean, but the service is HORRIBLE!!!! If you go there, prepare yourself before and don't ask for anything!!!!