Very disappointing
4 star lobby, 3 star rooms. I took 2 lukewarm showers there, the TV was older than I am, and the room was so small my thigh is black & blue from where I kept hitting the chair because the room was so small. Staff were all very nice, but maintenance never showed up to deal with the lack of warm water. When they eventually did in the morning they explained that it's an old building & it is what it is. The woman at the front desk had the initiative to bring over the manager when I told her I was very disappointed with my stay. She had the courtesy to remove the bill for my internet usage. Still, two lukewarm showers in a 4 star hotel?