dark, depressing, stained carpeting, cryptlike rooms
I have been a starwood platinum for 8 years and have stayed at starwoods all over the world. have experienced crap all the way up to suites with butlers. this place is waaayyyy towards the crap side of the scale.
one would think that with the fantastic location that they would renovate and make it a respectable property. its just old, tired, stained with limited services.
This was my first visit there, and will be my last. i have stayed in 10+ starwoods in NYC. nice to be able to cross one off the return list.