Never again at the Radisson Plaza Lord Baltimore
Reservation Process: They canceled my reservation without informing me (mistake on the credit card entry), after correcting that they got the dates wrong which I did not detect prior to the arrival, then they wanted to charge me a much higher rate due to their mistakes.
Hotel overall:
Probably no major reservation since 30 years, completely outdated technology (CRT screens, some access points on the Wifi network not working.
Very dirty bathroom, problems with the drainage
In general the stay was too expensive for what it is
Problems with the check-out process (two folios with one gift card was too complicated for the agent as he could not split it over both folios (took 30 minutes to resolve)