Wonderful Customer Service
My husband and I stayed at the Northlake Drury Inn this past weekend. I researched this hotel and decided to give it a try do to the wonderful reviews that I read on tripadvisor.com. The hotel is very clean and the customer service is superior. But the quaility was just not what I expected. This hotel was ranked in the top 3 hotels in Charlotte, NC. The walls of the hotel were very thin. We could hear individuals talking next door as well as in the hall ways. The hotel seemed to be very full the entire time we were there. The breakfast was okay but not great. I read one review about bed bugs and did not find any in our room. The area surrounding the hotel was wonderful. Many resturants, shops, movies, and the mall all withing walking distance. We stayed two nights. Although my only issue was that I expected more, I am not sure if we will return to this hotel or not.