weekend stay with a fire alarm
The Hotel Nexus is exactly why website looks can anger travelers. This hotel could save some heartache by just presenting themselves for what they are: an average economical hotel (motel really). We arrived on Friday, July 13 for two nights and had hoped we would find a nicely remodeled hotel that was efficient and welcoming. The room was clean and fairly quiet and the room was fairly remodeled, but we had hoped to not be near the elevator. We had no towels, and when we called it took nearly an hour to get two. The staff was obviously overwhelmed by having a full hotel and did not have many rooms ready by 5 pm. when we arrived. At 4:15 am a fire alarm went off and we had to evacuate the building (no one asked us to, but most of us thought it prudent, just in case!). In the morning when we checked out, the staff made no apologies, instead saying what a drag it was for them too. If you need to be in the Northgate area for some reason, you might want to consider this hotel, otherwise I would consider somewhere else.