W is for Waste of Time
Checked in a couple days ago at the W Lakeshore. This place is a dump. Nice view, but it ends there. Service is horrid. Long waits and snotty servers. Rooms are really small, and the lobby is loud and cramped. Has the ambiance of an airport departure gate. Concierge was helpful and nice, but her information was wrong at least 3 times. They promise free internet, but its only free in the noisy and uncomfortable lobby, so people are sitting everywhere trying to get a signal -- which is weak and slow. Talked to management, but they don't really care. Never addressed a single problem.
Posers everywhere. Don't know who they are expecting. 
Avoid this place if you want to relax with service and comfort.