Worst experience ever
Hello,
First off I will tell you that I travel extensively all over the U.S and the world. I recently stayed at the W Barcelona that was great. The W Times Square was the worst I have seen. I waited almost 4 hours for my room to be ready even though we showed up at check in time. Then after I came back from diner we found out that they did not have sheets on the bed and the mattress was dirty. The room had a musty smell and a dead bug was in the shower. I spoke to the manager and they apologized (but made excuses..It was Jan 2.) and promised to credit my Starwood account with a significant amount of points. Well, that did not happen. So overall I would say you are better of staying someplace else.