Average stay
We went to NYC for 4 days with friends. we chose this hotel as we had free nights. We have stayed at the crowne previously. 
Check in: 
No priority club line open which was confusing, but we waited only a short time. Checkin was smooth the lady who checked us in upgraded us to conciere floor as I am platinum member of priority club. We received a room facing the river which has a clear unobstructed view of the port where cruise ships dock. It was also extremely quiet! Which was nice at night to sleep. Room was clean. We also requested a shower only room, which have large glass enclosed showers. Bathroom is small but functional. No issues with hot water. There was water provided in the room. 
We did not eat at Brassiere although it always had people in it. We were given access to health club which is large facility and there is also a pool there lap pool, not a send your kids swiming and splashing. Also you MUST purchase swim cap to use the pool. Conciere floor offered continental breakfast, nothing over the top some muffins, fruit, deli meats and bagels, juice. Afternoons they offered snack packs, cakes, granola bars, late evening cakes, breads, popcorn. Honestly i am not even sure why someone would pay for that service as it is really not worth it. 
One negative note which left real bad opinion of the hotel was after two days our door card deactivated. I went to the front desk to get it reactivated and the desk person says I cannot reactivate the conciere floor lounge as you are not suppose to have that as you did not pay for it. I nicely explained I had used the lounge and gym with no issues for two days as I was UPGRADED, and he stated that was not possible as it was policy that no upgrades are given for free night stays. Finally he says "Well, Im gonna give you access this time". Really thanks alot. Best part is inorder to get into the lounge they check your name on sheet with conciere prior to allowing you entry so not sure what the guys issue was. I am sure the 5 bowls of fruit and 5 muffins we ate at the breakfast will surely bankrupt the ICH chain. 
Housecleaning there each morning and did a good job. 
overall the stay was pleasant hotel was clean.