NOOOOOO! MY SECRET IS OUT!
I knew I shouldn't have given such a great review the first time I stayed here. Now my secret is out and EVERYONE is staying at MY HOTEL, MY SANCTUARY. I'm thrilled for them but sad for me. I couldn't even get a room for 2 nights the last time I tried, so I had to settle for just 1 night, the Thursday night of Halloween weekend. Granted, I did wait a little late to call, but I did eventually get my extra night, and then some, just not how I thought I would. 
 I had planned to leave New York that Monday morning, but as everyone knows, we had a special guest that Sunday night; Hurricane Sandy. My event was based out of The Standard Hotel in lower Manhattan, where the city was hit hard. After staying the final night without power or water, guests were advised to move further north Monday morning. Guess who I called? The Sanctuary, of course. When I first called around 6:30a.m., they were full, "committed" I think they called it. However, as the morning went on, with all the airports closed, out of town cancellations started coming in and a room soon became available. I immediately booked it and brought three other stranded travelers with me, and gave The Sanctuary's name and number to the front desk staff at The Standard. By later that day, every cancelled reservation was filled, many with guests from The Standard.
So I did eventually get my other night, three in fact. I was SO RELIEVED that I was at The Sanctuary. I just felt safe; I knew that the staff would take care of me and my new friends. We were also given a very fair rate, their regular rate. By late afternoon when hotel rooms were getting scarce, there were some obscene rates being thrown around that other hotels were charging. I don't which hotels, but I think several were gouging stranded travelers. The Sanctuary definitely didn't do any such thing. 
I am really shocked at the poor review written on December 5, 2012. The guests were complaining about the room not being cleaned adequately and that they were not given fresh bottles of toiletries. Maybe these travelers were picky, or maybe it wasn't up to their standards, but all they had to do was call the front desk and I assure you that someone from Housekeeping would have been at their door within minutes, followed by a call or visit from the general manager. The staff is so accommodating and they try so hard. Every time I go by the front desk, if they aren't on phone, someone says hello and asks if I need anything. Yes, the rooms are small, but you cannot beat the service or the location for the price, and I implore you to find a hotel with more smiling employees.