Customer service not their strong point
This hotel's location / price can't really be beat. Their rooms are dated, but I understand they're renovating... 
Checking in was not easy. We used Priceline, for two rooms. Our traveling partner was delayed and wouldn't be able to check into her room until the next day. I told them I understood we were still paying for the night and went out of my way to ask that the reservation would still be available in the morning for her to check in. They assured me she would be able to check in in the morning. Well, they cancelled her reservation. It got fixed, but example 1 of things not being easy.
I also feel that your front desk staff should be knowledgeable about the area. I asked the front desk if they could suggest the nearest family-friendly restaurant. We had just gotten off a plane after traveling since 4 a.m. and our room was not ready. After several moments of silence and a very confused look on her face, someone standing nearby mentioned how close we were to Quincy Market area. These are the types of things that should be second nature.
Upon checking out, I stopped to see the front desk because there was a parking charge from someone who had visited us on our bill. She had paid in cash for the parking and had a receipt. They assured me it had already been removed from our bill. I just checked; we were charged $40. Called to correct and was just sent to someone's voicemail. Great. 
It's these interactions that make me hesitant to say "yes, definitely you're best bet in the area."