I can only assume, it's all in the room....
Wow. This was a HUGE disappointment. I simply do not comprehend how this hotel can receive some of the attention it has. I can only guess that it's all in a room. I booked 1 night at this hotel and was incredibly excited to experience something more upscale than what I'm typically used to. The lobby made a good first impression until my eyes focused and I realized how incredibly tiny it was. The reception desk is down a few steps near the elevators. Therefore, if there is any kind of line (which there was), it's insanely cramped. It's very awkward to maneuver in/out of the elevator, etc. But seeing as how what really matters is the room, I was still hopeful. Good grief. I felt like I was in a dark cave. It was by far, the smallest room I have ever stayed in. And given the price of the room, I found this to be shocking. The comments other travelers have made about the decor being "tired", etc are spot on. At least as far as my room goes. If I could remember the room number I would forewarn you - because again - maybe the room I had is not indicative of the rooms in general. There was a sliver of a window that looked upon a dirty alley. The outside window pane was cracked. The room had a disctinctively musty smell. And did I mention the lack of light? You HAVE to have a room light on to move around at all. It's THAT dark. Unfortunately they were booked and I was unable to experience a different room. I don't think I was being unrealistic. I feel I set my expectations accordingly. I would have tolerated all of the above for a cheaper and/or a fewer stars hotel, but this was totally unacceptable. I cannot believe the hotel gets away with this. When even 1 room is so insanely different from what is advertised it's simply unfair to charge as much as they do. And I don't mean the online photos, but also the room descriptions - "spacious accomodations"...are you kidding me? "A Touch Of Paris In Boston"...please...I've been to Paris. I can only assume they're referring to any other Paris than the one in France. I will never ever return. With so many more wonderful options out there, there's not reason to go back.