Hot water optional
I booked the hotel because I had an early morning flight out of San Antonio. There was no hot water when I woke up, meaning I didn't get to take a shower. A friend who shared the room and left on a later flight told me the hot water kicked in around 8AM. Also, the website said there was an airport shuttle. There was - what it didn't mention was that it only ran every hour on the hour (even though the airport is two miles away). I ended up taking a cab because if I had taken the 6AM shuttle, I would not have gotten to eat breakfast (also open at 6AM).