More than $250 a night for this budget operation?
Location? Check. Big rooms? Check. Any other reason to stay here? Nope.
When I reserved a room at this Embassy Suites to stay close to the 30th Street AMTRAK Station during a business trip, I expected a standard Embassy Suites. Clean, well-operated, modern, service-oriented. Unfortunately, none of these apply.
The front desk staff is friendly enough, and the evening reception is fine if you like bargain-basement Copper Ridge wines in plastic cups and tortilla chips and Sam’s Club quality salsa on paper plates. Breakfast is a disaster, served in a crowded, dirty T.G.I.Friday’s on the hotel’s second floor. They don’t serve brewed coffee – only the Maxwell House pre-mix stuff that tastes like instant, and the omelet station is tucked away in a corner with no signage on the buffet to tell you about it – likely in hopes that no one will find it.
The building is ancient, and it shows. Maddeningly slow elevators. My room was large, but the HVAC was very noisy. Beat-up furniture. There are two large flat screen TVs in the suite, but why no HD channels? Everything looks blurry. $9.95 for sslllllooooooow internet service. My room was stocked with only one package of regular coffee for the in-room coffee (plus three decafs??), and the lotion bottle in the bathroom was only half-full. I wonder who used the other half prior to my arrival.
At a rate of $240 plus all of the assorted fees, this is a very expensive choice for a hotel operated more like a budget inn than a standard Embassy Suites. I will not be back.