very good
very nice hotel,clean,friendly and very well situated.nothing was too much for the staff they were amazing and made our holiday run easy always polite.bar prices were a bit expensive that is my only gripe.we never ate in the hotel as we like to explore a bit but it always seemed busy.we never experienced any wait for the lifts and the view over times square was worth staying there on its own.good security on door and also very friendly.we loved getting up early and watching the city come alive from our 23rd story window.book this hotel with confidence