One of my worse Hilton experience
Weekend escape with best friend in Boston and as a HHonor gold, I chose to stay at a full service Hilton. Yet it turned out to be like a nightmare.
Pro
1. Gave free oral-B tooth brush
Cons
1. Kindly asked whether an upgrade was available, front desk saids they are fully booked, but I still saw reservations for better rooms available everywhere.
2. Told I was given an water view room with a great view of the harbor, but I could only see bricks and 100 year old buildings. Called and asked about the view and was told its called waterview because back in 1970 you can see water from that room. 
3. Told fridge was already in the room, as I need to put a birthday in the fridge for my friend. NONE, had to call room service. Guy came in with fridge seems to not have showered for weeks...
4. Called and asked for complimentary bottled water as Gold member, given 100% at other Hilton's. They brought two bottled water and charged me $15 plus 15% room service and $3 delivering.
5. Waited 15 mins to be seated for breakfast and almost everything was cold at the buffet, coffee was warm.
6. Waited 30 mins for a taxi on a rainy day
7. $41 Valet parking, and waited nearly 30 mins to get my car.
8. Asked for amenities such as toothbrush, toothpaste, and shave cream to be placed in room prior to arrival. Nothing was there, had to call twice to get them.
Multiple boston trips in the future, none at this Hilton. 
I love Hilton hotels, but this is certainly the exception.