To call that a hot breakfast was a joke!
The check in was quick, but you had to pay up front at this hotel. The room itself was decently sized, but very poorly setup. Both beds had one side against the wall. The bathroom was a crackerbox palace with no ventilation For 3 people there was 1 little complimentary shampoo, and only 2 towels. My wife went down to ask for more and was basically interrogated as to why we needed more.
I will say the carpet in our room was clean. The beds were relatively comfortable and it was quiet.
The coffeemaker in the room smelled strongly of overheating. I actually walked from the front of the room to the back where the coffeemaker was because of the hot smell to see what it was.
As other people have noted, the hot breakfast was a joke. There were no eggs or meats, the tater tots were cold and greasy, the biscuits were cold and hard. The gravy was warm, not hot, and seemed to consist only of water, flour with lumps and pepper. The only glasses were actually styrofoam cups. There were no plastic glasses. The area is in the lobby and there was almost no room to eat, and the lobby was extremely hot. I ended up eating my biscuit and gravy while standing outside under the canopy. This hotel needs to send someone down to the Tyler, Texas Best Western to figure out how to do their breakfast. Normally, Best Western's have a complimentary USA Today in the lobby. There were no papers in the tiny lobby. 
Finally, when you check out, you get a receipt that reminds you of a receipt from a little family store where they print their own receipts.
If you are staying in the Memphis area, do yourself a favor and stay somewhere else, you'll be glad that you did.