Really makes you feel special
My wife and I where there recently to have a staycation since I am on leave from the military. I booked a suite which upon check-in I found out wasn't available. The lady at the desk, Jennifer was so helpful and accomidating and got us a suite, which was beautiful. Later that evening she sent an amenity to the room to apologize for the mishape. That extra touch just made my wife's and I stay extra special. I would definately recommend this hotel along with Charlie Palmer, their breakfast is excellent.