Very disappointed
We stayed at this HEI from June 24 to 29. 5 nights. I picked this one as it was close to Sea World and Six Flags and I have always had good experiences at HEI. The rates were reasonable for this area. Since the hotel is fairly new I figured this would be great. How wrong I was. The favorite line from the front desk for almost any issue - "we are short staffed". We were in room 212 for this stay. 
For being so new, this place already needs a good cleaning, especially in the corridors. The carpets are already quite dingy as is the dark tile flooring in common areas. 
The first night there, the hair dryer almost caught fire (smoking pretty good!) due to the lint build up in the unit. The second day there, we got back to the room at 330 PM, and the room had yet to be cleaned. It was not uncomon to see housekeeping at 7 PM still working. That was the first "we are short staffed" I heard. The bathroom already had mold in the shower grout/caulking lines. The set up of the vanity also leaves lots of room for uncleanliness, as by the old discarded Q-tip I picked up in the corner. 
No change of linens in 5 nights, even when I asked a housekeeper specifically about half way though to change sheets, and it was still not done. I knew becuase of some tell tale spots on the sheets. And no vacuuming or dusting in the room either for 5 days. 
All housekeeping did was make the bed and put in fresh towels. I asusme they cleaned the toilet and wiped down the bathroom vanity counter and bathtub as well as remove trash from the waste baskets. 
The good: An excellent comfortable bed with both soft and firm pillows. Nice flat screeen TV with many channels. And the breakfast area in the morning was pretty good as well. Some issues with food temperature but all in all, very decent. 
Upon checkout, I expressed my displeaure at the front desk, and they discounted my stay 20%. I await to see the charges posted to my credit card account to see if accurate.