An airport hotel with no airport transportation available?
I chose this hotel because it had van service to the airport an I needed a place to stay the night before an early morning flight. The rate seemed reasonable for a mid-quality hotel and TripAdvisor's reviews made it sound acceptable . . . there were some complaints but more than one had a "Great!" experience. My GPS took me to where I could see the hotel on my left and then told me to turn right. I should have listened. The building looks run down, possibly even deserted, from a block or so away. I was relieved to find it crowded with guests. Then I began to sense problems. While checking in, I confronted a sign informing me that van service to the airport began at 4:30 a.m. I needed a van at 4 a.m. Discouraged, I asked the front desk to reserve a cab to take me to the airport the next morning. Upstairs, the hallways were worn and dog-eared. The room itself was o.k., but the bathroom was so small there was no way two people could have fit in it at the same time. Luckily, I was traveling alone. In order to avoid having to return my rental car so early the next morning, before the rental agency opened, I returned it that evening, took the rental car van to a terminal and called the hotel to come pick me up, as they had instructed me to do. Over half an hour later, I called again. They told me to take a cab and they would reimburse me. I may be asking too much, but the least I expect from an airport-area hotel is a ride to and from the airport. Live and learn.