Decent, avoid the lower floors at all cost.
One night stay, I am a premier member of whatever the club is called - SPG? In any event, in business for one night. I always ask for a "quiet" room, which is always tough in Manhattan. They put me on the 5th floor, which turned out horrible because you re close to the street. I was too tired to change rooms or even ask. But seriously, when someone asks for a quiet room you are put on the 5th floor? I think this hotel is 42 stories. So I was able to hear the trash trucks on 56th street. Good times, and I just blasted the air conditioner to drown out the NYC garbage trucks, although it was not enough to drown out the occassional motorcycle noise.
The room itself was decent, and the walk-in shower was a smart design. I had what they called a mini-suite or junior suite, which is usually what I get.
Checkout process was awkward; you would think they would stuff the invoice under your door or permit online check out. But nope, these folks are stuck in a process that is old and slow; you have to wait in line and make it "official". What a complete waste of time for everyone...
In any event, two stars for these people, as they likely too advantage of the knowledge I was only in town for one night.