False Advertizing and outright lies
They advertized an onsite restaurant - it was take-out Chinese. The rooms were dirty - carpets had not been properly cleaned, coffee pot was dirty, tub had not been cleaned. The hotel was suppose to provide shuttle service to the airport for our early flight. They did not have a van big enough to hold the entire group and they did not start their shuttle service until an hour after we were suppose to be at the airport.