Blanket on Floor!!!!!
Hello fellow TripAdvisors:
My family andI are big proponents of all things Marriott! We make sure to only stay at this chain of hotels when traveling. This past weekend we stayed at the their harbor front property in Baltimore. Everything was impeccable, right up until the time we asked for a blanket for our daughters rollaway bed. Since we had the "do not disturb" on e door handle, the housekeeping staff felt it necessary to just drop our blanket on the hotel floor in he hallway, go back to housekeeping in the basement, en call our room to tell us it was behind the door. Much to our sadness and HORROR, it was thrown on the floor in the hallway, on what we all know to be a dirty hallway carpet, and best of all, NOT IN A BAG! Needless to say, I complained to the general manager who was very appalled to learn of her staff's behavior. Marriott did make it up to us, but fact remains, they threw the blanket on the floor in the hallway!!!!!! A very big NO NO!!!!!!