Convenient but artfully loud
Hard beds and pillows to our taste. Clean and courteous service from the front office. Great location. Decorations and overall theme not to our liking. Skip the cafe, not a good value and service dreadful. Direct phone assistance when we called for a concierge question prior to the visit was so so. Phone voice was cold and abrupt. Not discourteous, just cold. Could have stayed at the Westin for the same price. Our mistake.