Buyer beware!!
I made reservations, for my sister's birthday present, by phone. Agent was friendly, seemed very knowledgeable. She said this was a great gift and that maybe the hotel would do something special for her birthday. Room was put on my credit card. When my sister and her husband arrived, she was told that she needed to produce the credit card on which the reservations were initially made. Obviously, she did not have my credit card. They could not procede with the check-in until they canceled the charges on my card and billed her card. I was irate to say the least. I spoke to credit department and unless I stood on my head and jumped through hoops, the charges would stay on my sister's card. Also, the room with the beautiful view that I was promised by the friendly agent turned out to be a dud. A room with a view of construction ONLY. Nothing but a large green wall and construction workers. NO OTHER VIEW. Hotel was "booked" so they couldn't move my sister and her husband. Spoke with desk clerks, hotel manager, credit agent, credit manager and NO ONE was helpful. I just got fowarded from one person to the next. Never, never again. Please think twice before booking here.