Not a Glitch Free Stay
Hampton Inn Columbus-Easton is pretty much like all the others properties in my favorite mid-range hotel group, although this particular location doesn’t rate as one of the best, in my eyes, at least. After a very pleasant and quick check-in, I went to my room and immediately had trouble connecting to the Internet, a problem the hotel staff itself couldn’t solve. A quick call to the toll free number on the desk provided a solution in seconds, a simple matter the hotel folks should have known about. The wall-mounted temperature controller in my room displayed the temperature only in Centigrade, another problem the staff couldn’t fix. There was no safe in the room – always an issue for a business traveler. Overall construction seemed a bit shabby - for example, the surprisingly low quality sliding glass shower doors (no tubs in most of the rooms) were broken, coming apart and dangerously sharp. Equally sharp were the corners of the night tables next to the bed; I badly bruised myself getting out of bed one night. The windows are sealed in Easton and can’t be opened! I’m a fresh air freak and that’s a deal breaker for me. The elevators seemed slower than usual, but who knows. The staff was friendly and as helpful as they could be without solving my problems. The business center worked perfectly, and although I didn’t sample it, I saw that the free breakfast was Hampton all the way. In the end and in spite of the problems, I had another couple of peaceful nights in a comfortable Hampton Inn bed. Bottom line: I’m still a fan of the chain but Columbus-Easton is a Hampton Inn property I would think twice about visiting again.