Stranded passengers
After a very stressful experience at IAH we spent the night at this hotel. Everything was absolutely wonderful. The staff are GREAT, from check-in, to the bistro lady to the charming shuttle driver. Yes, the mattresses are really soft. But we didn't spend much time sleeping as we had to be up at 4am again to get ready to get to the airport. I would recommend this hotel any time. Just keep in mind there are no restaurants (or anything really) nearby. You will need your own transport or the use the shuttle.