Terrible. It's obvious the hotel manager doesn't care.
I'm a Hilton Honors member so I pretty much stay at Hilton properties all the time. I stayed at the Hilton San Antonio Airport due to it's proximity to the airport, which pretty much was its only redeeming quality.
- The key card I received when I checked in didn't work. Obviously not a major issue but just a frustration over something easy they should not get wrong.
- The check-in attended assured me the room was setup as requested. It was not.
- The room itself was in disrepair: mold in the shower, paint bubbled up and peeling/falling off the ceiling; a dead bug (looked like a cricket) in the corner behind the door; rust and a hole where the door-stop is; the shower head was not attached to the wall where the water pipe came out; etc.
This place needs a renovations. I expect much more from a Hilton.