Bed Bugs
I just came from the hospital in Queens and had wanted to check in to a room here as a means of resting. I stayed in room 802 and had a horrible experience with bed bugs. The towels were all used and underneathe the bed there were dead bugs every where. The shower curtains were broken. Originally I was promised a refund for my horrible experience, but towards the end I was denied the refund. The owners of this hotel is a couple by the name of Frank Chen and Lisa Chen. They were the worst.They had a horrible attitude about everything and made their staffs deny me my refund.
Do not stay here.