very rude
i stayed at this hotel with my family in May 2012 for my surgery at the Georgetown medical center. The hotel is very convenient to the hospital as it is right beside of it and the hospital staff took me to my room after my surgery....the hotel staff (with the exception of Joseph) were rude and refused to allow my sons service dog into the hotel.They even asked for the dogs credentials and why he even had to have the dog....these questions are illegal based on the Americans with Disabilities act of 1990...they broke every law when it came to his service dog...I was there to have surgery and didnt need the added stress that they caused. I do have to say the rooms are nice and the breakfast bar was good but they really need to do some weeding out of staff....also, when i called to schedule our room, i gave them my debit card and was advised that nothing would be charge to my card until the day of check out...we were not advised that we would have to pay $100 at the time of check in for using our debit card...we only had $125 in cash on us to cover dinner that night until my check was direct deposited onto my debit card the next day...they made us pay the $100 cash our of our pocket money leaving us $25 to eat on....you cant eat on that in DC....