The Most Non-Westin, Westin Ever
I stay here once a month as my corporate office is right next door. They have recently remodeled the lobby but should've spent the money on the rooms which are frankly consistently disgusting. Every time I stay my experience gets worse with my most recent stay being the worst. I woke up with several red bumps on my arm and confirmed with my Dr. when I got home that they were bed bug bites. I didnt even bother contating hotel management as of course they will completely deny, swear they checked it and found nothing - after all who admits they have bed bugs? Its not exactly good for business. I will never stay here again, enough is enough. To boot, when I stepped in the shower on my first night, there was a huge clump of woman's hair stuck to the wall; you'd have to be the Stevie wonder of maid's to miss this cleaning. Starwood should seriously consider taking their nameplate off of this dump as I have never encountered a westin this bad.