Missing a few things
My room (king suite) was very large and roomy. However, I imagine because of the renovation, some items are missing. Such as a luggage rack, remote for the TV, cutlery (room has a small kitchen) and I think some artwork and furniture because it seems empty. One of the heater/AC units did not work. As for service, when they cleaned my room, they didn't replenish the coffee but they discarded all the soap (in tub and basin) and replaced it with new ones, which is a waste being I used them once. They also exchanged my towels, even though I hung them up. The room was very clean, and the associates very friendly. I will try this hotel again because I think some of these missing items had to do with the renovation.