Resort Property is Nice- Rooms are Not So Great
Staying now at the resort to spend with the weekend to see my kids and go to the ASU-UCLA football game. The resort property is a series of buildings nestled against the cliffs. The Falls area with large pools and waterfall, bar and cabanas is extremely nice. I ended up with a Suite with a View. The room is very old and has not been renovated in a long time. The carpet was old and had stains and the shower was OK, but nothing like you'd expect at a resort. This property could be a spectacular if the hotel well willing to invest in updating the rooms to match what you find in other area resorts. In addition, when we arrived in the room, we notice a mildew type smell so i called Guest Services and they sent a housekeeper with a box of Arm&&Hammer carpet deodorizer. The best part of the room are very comfortable beds and the two HDTVs in the bedroom and living room. The staff is polite and helpful but the room is a disappointment. If you'r looking for nice modern digs, this is not the place for you. I'm returning in December and was planning on staying at the Tapatio Cliffs with the wife but now I'm going to change that reservation and find another property.