Wonderful Concierge, Wonderful Service
My husband and I went to Chicago for a quick Labor Day weekend get-away. The concierge, Eden Bernal, at the W City Center was extremely helpful. Prior to our arrival, she had helped sort out our architectural cruise/tour along the river as well as VIP tickets for the art insitute. She even booked us a complimentary car service! All in all, a wonderful trip. The hotel definitely caters to a youthful crowd, the bathrooms are small, but you will want to be out and about enjoying the city anyway. No complaints!