The staff were great
The hotel has definatly been let go. You can see signs of aging without repair all over the hotel and rooms. The glass elevator that goes up the outside of the building looks like it hasnt been used in year, it even has a large plant placed in front of the door so unless you look carefully you wouldnt even know there was a elevator behind it. We were there for 4 days and in that time only one of the two remaining elevators worked for the entire time. Except for one period where that didnt even work and guest were forced to use the service elevator. The fitness centre was a shambles. Most of the equipment either didnt work or was missing bits and pieces. The only part of the stay that made it worth while was the fact that it was close to reliant stadium and the staff were great.