Not what I expected
Club Quarters provided some nasty surprises, like a very basic and small room, a view out my window of drainpipes (they might as well have bricked it up), a noisy aircon that prevented me from sleeping, a toilet door that didn't close properly, paper-thin walls to my neighbors, and "shared" ironing boards near the lifts. It left me feeling that profit was being put before customer experience. This is not a hotel for traveling business people who need to decompress. The only redeeming features included the good service from the front desk folks, the free coffee in the lounge and the Elephant & Castle Bar next door.