No towels
First and last time at a HoJO!! Prior to our trip, I called to confirm that the property had cribs and was told yes. I requested one at booking. No charge was mentioned on their direct website. When checking in was informed they have cribs they just do not work. Oh and there is a ten dollar a night fee ?? Well that is not acceptable. We stayed during Memoial Day weekend and it was difficult to get towels and wash clothes. The staff would come around in am and request your dirty towels. They would consistently set the room with 3 sets. Inspite the room was a two queen bed room and there was four of us. At check out we were charged for a safe that never worked. We had maintenance look at it and it was never fixed.