Terrible services
The person who was in the front when you get to the check-in is not professional, I cry, me miss the respect and even appeared outside the reception area and followed me to outside the hotel screaming me. All of this happens because he had a reservation at the hotel in 10/30/12 to 11/1/12 online made another reservation to my name for a new room from 11/12 to 11/4/12 apparently online what they did was add days to the room that had since 10/30/12 when I get to the hotel "Ryan" indicates that I have only one-quarter to my name and that I can not rent another room because it was mio error in page of the internet that I had to inform whydham rewards online so they solved me the problem, ask that me right information to call and correct what he refused to give me copy of the invoices already had charged my credit card and began to shout at me and say me insults, I left the hotel and was released back in my to remove me Bill I lift up your voice and I pluck the roles of the hand, then came another person who helped us and corrected the problem. The next day that clean at 12 pm indicated we could not clean the room because it was late and I had put the do not disturb sign, followed by him indicate that the lock does not work that it was open the door she told me that I would most afternoon to repair it, the same day at 1 am we were reaching the room and a man we continued and was watching us very frightened call reception to be called US Indian police and Tony that no I couldn't do anything because it was possibly a guest and we didn't want to help, we call 911 and arrived police who arrested a man who was outside our room trying to open the door. This is the worst service I've had in my life, never again it to visit and do not recommend anyone to stay at this hotel because it is not safe if you're with your family and staff not gives you confidence and safety that you need.