Nice Amenities, Abysmal Service
The location is excellent and the amenities quite nice (particularly the spa), but the service was completely unacceptable in every way. They sent me off with someone else's bag in the trunk (containing a birthday cake!), failed to give us the right rooms the first night, didn't call cabs as requested, and more. While they did repeatedly try to make up for their failings, often the compensation was absurd (a free bottle of water for driving 45 minutes back to return the errant birthday cake?). I would never consider staying at Trump property again. I expect far better (and have experienced far better) service at other hotels for a fraction of the price.