Great staff... over the top helpful
We LOVE the Hard Rock! We need a wheelchair accessible room with a roll in shower and finding a fun, clean, updated and fully accessible hotel/room can be a challenge. The Hard Rock is all that and much more.. the staff is over the top helpful. They are knowledgable and go out of their way to make us comfortable. We visit Chicago several times a year and the Hard Rock is always our first choice. Can't wait to go back!