OUTSTANDING ROOMS, THIN WALLS & MARGINAL ROOM SERVICE MENU SELECTION
I have stayed in this part of the city several times on business. The name brand hotels all make an excellent effort to accommodate the business traveler as they are located in the financial district and play home to the opinion leaders of the nation when in town. The bedding, baths, and amenities are excellent. The walls were thin and the connecting door frame had to be stuffed with towels to muffle the noise from the adjoining room. If a non-connecting room is available, get it. If not, consider staying elsewhere. And, as for the room service menu, it is a step below bar food. Not only does a plate of "sliders" consist of two rather than three small sandwiches, but there are no fries, chips or pickle, not even for an extra charge. And the charge for two menu items which totalled $16 on the room service menu in my room came to a total of $28+ when posted to my account. There is a delivery fee which did not appear on the room service menu, and although the room service menu said a gratuity fee of 18% would be applied to any order for six or more, I was by myself but still charged the fee. Apparently everyone else stays there on their corporate "funny money" and, consequently, does not pay their own bill. I however, was paying out of pocket and complained. The staff did not seem to comprehend why I had a problem.