Not a good stay :-(
Checking in was fine, that was about the only thing. Once we got to the room, it had a bad smell to it. Room was hot and would never cool down until early AM hours. During the day, temp in room would rise and would take forever to cool. Room never got cleaned, whenever I went down to ask for our room to be cleaned, they said it was because I had a do not disturb sign out and if the maids come by and you have it out, they will not come back. Well this is the first place I heard of that and we had left the hotel that morning by 9:30am. (you would think plenty of time to get clened..nope) I tried to explain to the front desk that we had a baby in the room and we have it out when hes asleep, not to mention kids kept running up and down the hall knocking on doors, all night and morning and front desk didn't seem to care. The explanation was, that is what we do and our housekeepers do not make another trip back to the room. Also, pool was not filled up, so kids had nothing to do but to around the hotel. Pack some extra towels, they give you two if you are in a suite and don't want to hand out more if you don't get your room cleaned. I guess the sign they have posted in the lobby, if you have a problem, let us try to help you hasn't been shared with the staff. They were not helpful at all. I don't recommend this hotel.