Not good but not bad either
Let me first say that as a Priority Club memeber of Holiday Inn I stayed only one night of my scheduled 7 here. The rooms have not been updated in quite some time it seems, although the beds and linens were comfortable and clean. The room itself was in need of some updated wallpaper, curtains, and carpet. It smelled old and musty, and the glass sliding doors to the balcony were about as old as the building itself. Instead of complimentary breakfast for platinum memebers, I was told the clients preferred free drinks instead. I asked to get free breakfast, but was not able to convert, even though this particular traveller made it clear that he does not drink alcohol and prefers breakfast. A final concession was made in one complimentary breakfast for the 7 day stay. I guess it was good that I only stayed one night; here's why. At about 2 am the trash man came to pick up the hotels garbage making enough noise to hurt my ears on the 14th floor. he then returned at 3am and 4am. Shortly after the last interruption to my attempt at sleeping there was an earthquake (not attributing that to the HI) and I decided that sleep was off the menu after that. When I went to the desk to ask for a room on the other side of the building the desk manager informed me that it was equally as noisy on the front side of the building. I opted to mive to the HIE at Fisherman's Wharf where I remained for my trip (see other review).