Just average
Like everywhere in San Francisco, there is no place to park to unload your luggage. We made up a parking spot and I ran inside to check in while my husband waited in the car. Valet parking is offered at the hotel for around $35 a night, but we decided against using that. We opted for a parking garage at 150 Turk Street which was about a 5 minute walk away, and only $16 a day. The attendant at the parking garage was excellent and friendly, but to walk to and from the hotel was very sketchy and scary. It just so happened that there was a homeless shelter right next to the parking garage and people were walking around mumbling to themselves and shouting. There was security present at all times, but it was still quite an uncomfortable walk. Back to the hotel, the breakfast is absolutely terrible. They had coffee, tea, juices, and muffins and Danishes. Luckily for us, there was a Burger King next door where we grabbed breakfast sandwiches every morning. There is also a small confectionary store inside the hotel. The room itself was very small and dated. We had a problem with the toilet as it didn’t always flush. We had to call someone in to fix it a couple of times, until my husband took it upon himself to lift the lid and hold down the piece inside the tank so that it would fill up with water. It was very annoying, and even though the front desk was aware of this, they did not offer to move us to a room with a better working toilet. This hotel had San Francisco charm, and it took pride in the fact it was so close to the historic cable cars. There is one cable car that boards right in front of the hotel. The line-ups can get massive, so go early in the morning or late in the evening. The Westfield Mall is also right across the street which was great because we didn’t think San Francisco would be so cold in the middle of July and we needed to buy jeans and sweatshirts! Getting around the hotel was a bit maze-like, and you can use one of the stairways up to a point and then it was blocked off for employees only. You would then need to either use the elevator or walk around to the other side to use the other stairway. For the amount of time we spent in the hotel (2 nights), it suited our purpose, but if we ever return to San Francisco we would probably choose to stay somewhere else.