NO GO!
Seriously, this was a total waste. I had a small amount of business in San Jose for one day and needed a place to stay downtown. I decided to take my wife and baby with me for a little family get away, so I booked a room for two nights hoping to enjoy the extra time with the family. Upon arrival, I was surprised to see that the hotel was going to charge me $20.00 for overnight parking. The valet staff looked at me crazy because I was surprised they would charge a guest for parking...isn't that what a tip is for? Oh well no biggy right. Then the rooms were so small!!! Nothing special at all! My wife ordered room service, which was extremely over priced for the small amount of food and they forgot half of her order. They try to pump up there so called "Raid the Pantry". Complementary food offered to guests between 10:00 pm and 5:00 am. My wife and I were stunned to see the poor selection and quality of food. Really, 7-11 has better quality sandwiches. Then the kicker....Due to the poor service and unpleasant stay, I attempted to check out around 9:30/10:00 am the next morning. They charged me $70.00 for a half day and refused to refund me for the full amount for the 2nd night. Then the front desk staff made an error with one of my credit cards. Very unprofessional staff and very unwilling to assist their guests. Not happy at all and I hope you will take my experience into consideration. I should have wet with my gut and stayed at the Embassy Suites.