Our First Stay at a Double Tree and Won't be our Last.
We booked this hotel through Expedia as a Mystery Hotel close to the Magnificent Mile with pool. Once confirmed for our March one night stay, I realized the pool was an outdoor pool. I never knew there was a hotel in this area of Chicago with an outdoor pool. Of course the pool was closed, but we could see it from the hallway window and it looked like it would be fun in the 3 months a year you can enjoy an outdoor pool in Chicago.
The hotel was full of airline employees checking out when we arrived. The lobby is very nice and looked recently remodeled. Upon check in we were greeted by a very nice front desk person who handled check in quickly and efficiently with a smile. He gave each of us a warm chocolate chip cookie. I found out that is a Double Tree custom. Nice touch. When I told him that it was my daughters birthday he presented us with breakfast vouchers for everyone and said "Happy Birthday from us". Another nice touch. We had two adjoining rooms on a Hilton Honors floor. The hallways and the rooms, like the lobby, appeared to be newly remodeled and were clean and fresh. I felt the rooms were spacious. The bed was SO comfortable and the bedding high quality. We had a great night and can recommend this hotel without hesitation. Our Mystery Hotel ended up being a pleasant suprise!