How did this place get an average rating of 4/5?
Stayed here for about a week while travelling for business. Had to change rooms because of multiple and visible stains on the floor; first time, horrible stains on the carpet and stains on my bedsheets. Second room also had stains on the carpet although not as bad as the first room. Bedsheets also appeared dirty again in the second room. Couch and chairs were saggy, worn, and probably weren't cleaned for a long time. Also felt very humid/moldy in the rooms. Bathroom was fine in both rooms. 
Location is good; close to the Galleria. 
I will say that service was good. People were accomodating with me changing rooms and helpful and polite. 
Overall, this hotel is in desperate need of a remodel. I believe this property will be undergoing one soon so hopefully the room quality will improve afterwards. Until then, I would not recommend to stay here.