HORRIBLE HORRIBLE HORRIBLE
If I could give this hotel no stars I would. DO NOT STAY in this hotel. The room we were booked in for $600 dollars a night was dirty, carpet was wet and we were treated poorly until we really complained. We had 2 young children with us and they were literally running through a puddle on the floor. When we asked to move we were initially told we could and then denied. it was not until my husband spoke to one very nice reception desk representative named Diana that she moved us to another room (although worn and very sad upkeep). I travel a lot for business (my company actually has an account at this hotel) but this has got to be the most down market I have ever encountered. That we were charged $600 a night is a crime. Although location is great for tourist it is not worth it. One last note- at the bar when ordering a simple glass of wine on a slow night, the bartender overcharged him and then declared he had not when in fact the $24 glass of wine was actually $16. Even though we had to stay here because we were displaced by Hurricane Sandy as we live downtown and the hotel was very busy it was no excuse to offer this sub par service and dirty accommodations.