"A Horrible Experience"
My church and I were attending a Youth Conference in San Diego this past weekend. I had been speaking with the sales and event coordinater through this hotel and assured us that things were going to be ready and together once we arrived. First off.,,the pictures on the website are so outdated..it doesnt even look like the hotel. The hotel is run down and nasty. I contacted the sales rep prior to us checking in and I told her that we wouldnt be checking in until late because our conference didnt end until late. But when we arrived the front desk person asked why are you all here so late! That is really rude considering you are just arriving. I was told that all rooms would have refrigerators and they werent. Some rooms had spiders and were dirty. Of course no one was going to come up and clean anything considering we were told that we were late checking in.It was the worst experience ever and I would never stay here again and never recommend this place to anyone!! It was really embaricing for the youth of our church to go home to there parents that they slept in dirty rooms. This is a mess.