Great staff
We were in Charlotte for a wedding. The reception was at the hotel and we only stayed one night. Older hotel, excellent staff, good job done at the reception. Food (at reception) was very good. Outstanding service all around. Rooms were clean, bed very comfortable, good quality towels/linens. All around good value (we did get a special rate due to the wedding block). Walking distance to tons of bars/restaurants and there is also a complimentary shuttle for venues close by. Enjoyed drinks at the bar but went elsewhere for meals. What stands out was the service, everyone was very friendly, professional and helpful. Only two criticisms - they need to do some plumbing updates, toilets didn't flush well in both our room and others, and no hotel shuttle service from the airport - but cab ride was only $25 so not bad.