Place of plently "policies" designed to rip of guests
This was a business trip for a small group in anticipation of booking a larger group of high end
business travelers. As a professional I wouldn't book this place even if it were free.
They have policies that are very guest unfriendly and all designed to bait and switch room rates and gouge prices.
They have a 72 hour cancellation policy which is fine, but one room was booked and then less than 10 hours later cancelled and they still wanted to be paid full price for the room.
All the guests were government employees except one guest forgot hise id. Even though the rest of the group had required ids, the hotel had a policy to bump the price up substantially.
The front desk failed to make a change in the dinner reservation. Just forgot.
Their "business center" is one computer and there is always a line to use it even to print simple tasks like boarding passses.
Rooms were supposed to be king. All were 2 queens instead.
The floor is some kind of cermic and freezing cold. No slippers or even a small rug to break up the cold.
The heaters make more noise than a locomotive. It is liky TRYING to sleep by the railroad tracks.
Lighting is poor and unsuitable if you want to read or do any work.
Watch your bill. They will try and double charge you for the same room.
DMGR