Average service
The room was clean and the bead was good.
However, the window was not sealed and a lot of noise and wind was coming in all the time. As it was rather cold that was not a pleasant experience.
We had to lock it in a rather peculiar way when we were out.
The service at the restaurant is rather poor. The people working there were - most of the time - very unkind and rude.
As european foreigners we were not aware that we were supposed to tip in california but they asked us 18% on the bill of the restaurant. In Sacramento, the tip was 15%. In the reception they told us the tip was supposed to be 15% !
No internet free connection available, only check-in flights at the reception. Wi-fi was available at the room through a password.
We had a general feeling of un-security in the hotel and on Market street !