Do Not Stay Here
We stayed here for 3 nights in early April.The carpets in hallways stained and dirty,chairs in restaurant stained and worst sad grey rags masquerading as bath towels.When I complained about state of towels reception told me oh every one complains about them we are working on it.I understand hotel has changed names and managementsurely this was not the improved version.
To add insult to injury we have just been billed for a second time on our credit card for this abysmal hotel stay. On calling the hotel to sort this out on a Friday evening I was told there was no one there who could possibly help until Monday as it was the weekend there. After Informing this hapless and unhelpful employee that it was the weekend in the entire US I felt I needed to warn potential travellers to Pheonix that there are much much better and cheaper hotels available in Pheonix and to avoid this one like the plague.