A good service experience
Stayed here 2.5 nights - let me explain;
Our first room on the 2nd floor was fine, until my girlfriend went to shower late at night and found that the shower stayed cold. The sink would get warm but no matter what the shower stayed cold. We asked to be moved the next morning and Larry at the front desk promptly arranged a new room on the 3rd floor that was identical but with hot shower water. 
On our 2nd night my other half got very very sick. She was unable to check-out first thing so again Larry let us stay until 12:30. At midday it was evident she wasn't going to be able to get out of bed so front desk was very accommodating and let us stay until 5pm for a half-day rate in order to let her get rest before out train South. I felt this was a good outcome.
The rooms themselves are good, with comfy King beds, fridge, coffee and toiletries. Bathrooms are a bit small and lighting could be better. 
Location-wise its not really walking distance to anywhere of use - we did the hike to SoCo district and enjoyed that although it is a decent stroll of about 30 minutes + to get there. If you have a car this is of course not an issue.