the worst experience ever,i got HEADACHES
WE got to our hotel a little after 3pm , first of all check took forever about 40 minutes later, we took our stuff to our room ...we immediatly went out to the beach came back at 10 pm just to find out that the AC was making terrible noise,there was spiders in my bath tab ,the rooms look very old it smells old , the television OMG what can i say they are prehistoric and only like 6 or 7 channels!,, so we get there we turn on our AC and we couldnt even sleep with that noise it makes , we call the front office and i tell her listen to that noise and she immdiatly knew it was the AC , we had toodlers and an infant they couldnt try to sleep when i called the girl in the front the maintenance went , he said that the unit was frozen and if he fixed it it would drip water all over the floor and the bed ,, needless to say i was furious .. it was 10 pm when i called 1015pm and still didnt hear back , my brother and i went to office and overheard one of the front office girls say why do they need the AC ,,,,WTF I walked in on her talking about that i told her because we want it on !!! I don't know about everyone else but if im paying for a hotel and its MY DAMN vacation and I want to turn on the AC i will do that !!! so then on of the girls there was really nice i really liked her from all this experience she was so nice ,, she bumped us to another room ,,so at 1040 pm we are moving our stuff from that room to another room in another building !!!! with all our kids ,, and in our family there was 12 of us !!! the room tub had spider , the sheets are looking old ,then the next day we are at the pool the security guard starting banging on signs asking if we didnt know how to read that it was after hours pool closed at 10 and it was 1015pm ,,but he was rude he threw stuff and would not give me his name,,talk about treating customers with no respect and kids around ,,, then the breakfast "continental breakfast" terrible buns were hard coffee wasn't good and for eggs and pancakes you had to pay 5.99,,the secureity guard and one of the girls in the front is rude they act like they are paying for your room ,, do not stay there i had the worst experience we will never stay there and everyone i come accross that they tell me that they are gonna go to sandiego i tell them what ever you do don't stay at this hotel,, its close to seaworld but i'd rather drive 30 mins or so then put up with people that don't appreciate your business or treat you with respect and if im going on vacation i want a decent place ,, i tell you don't stay here , ,and then adfter we were moved on the 2nd day my sisters room =AC froze at another room and was making noise !! so summarized rude front office girl, rude security guard,terrible TV on their recording it says they get HBO ...no they don't its local channels i'vve never stayed at a hotel with no cable ,ugly bedding ,it has wall paper,spiders,and smells old,and nasty continental breakfast!!