Wet Room
We stayed for a few nights during the week. There was a water leak from the ice machine in the room next to ours. The staff never really looked after the situation. 
Our carpets were soaked from the entrance to the bed. Wet feet and wet socks..ugh.
We were advised several times that the problem had been resolved but we continually had to address this problem with a different staff member. Was advised that they did not have a similar room to move us to.
One evening we returned from dinner and asked at the front desk if our room had been corrected and if the carpets were now dry and was assured only after the front desk staff confirmed by radio that our room was 100% dry.
We proceeded to the room only to find the staff had laid duvets and towels along the carpets to dry the floor??
No one in the hotel from the front desk attendant to the duty manager would take ownership in resolving the situation. 
The biggest frustration was having to relay the situation over and over again to every staff member that contacted to resolve the problem. It was like ground hog day.