Below average and hidden charges
If you are familiar with the Holiday Inn Express brand, you will find some similarities here. They have the standard room amenities, breakfast, etc. The problem is that this hotel needs a serious cleaning. It is below average for a Holiday Inn Express. The hallways smell of smoke, the carpets are very dirty, and the hallways feel closed in, and dark.
Location: Calling this 'Rivercenter Area' is misleading. It is 1/2 mile from the Rivercenter. On the other side of the expressway and railroad tracks. It is convenient to Sunset Station, but that is about it. As others have stated, they do offer a free shuttle service to areas downtown which can make up for this. They also have free parking which you will not find closer to the riverwalk.
Hidden Charges: I booked this as a 2 night stay through a well known hotel discount site. One where you choose the cost, the amenities, and the location, and they tell you the hotel after you pay. I booked this for 2 adults and 2 children.... yet upon check-in, I was charged another $10/night to have 2 beds. Obviously this is a way for the hotel to bring in additional revenue... but it is very misleading when I booked it for 4 people. We obviously weren't going to fit in one bed. I voiced my displeasure, but the attendant couldn't do anything about it.