Disappointing stay
I recently stayed at the Fairmont with my wife and children. Overall the experience was very disappointing and below standard for a Fairmont hotel. I am a member of President's Club and I have enjoyed stays at other Fairmont hotels such as the Miramar hotel in Santa Monica.
We stayed in a one bedroom suite with an adjoining room in the main tower. It now seems from other reviews and photos that the rooms in the other tower may be better appointed. The one bedroom suite we occupied had very little resemblance to the photo on the hotel website. Its decor was outdated, the furnishings were tired and seemed out of place in the large room. The carpet was well trodden and the cabinetry chipped in places. There was a mini bar but no fridge. The bathroom was large but needed refurbishment - the shower tiles looked like they dated back to the 70s and the plug in the sink did not work. The room was spacious but overall was not of a standard for a Fairmont hotel. It was well overdue for a complete refurbishment. As a President's Club member I expect to be offered a high quality room within the hotel.
The room with two doubles occupied by our children seemed slightly better appointed.
If there is a difference between rooms within a hotel, I would expect that to be advised when I book the hotel. 
The public areas and amenities in the hotel also seemed dated. The staff were competent but not especially welcoming on checkin. I requested a newspaper but it was not delivered on my second night and when I enquired about it, I was told that they had run out of newspapers and would need to source one from the giftshop.
Valet parking is in the basement at US$26 per day. The attendants were helpful.
We did not eat at the restaurants. The bar area in the foyer was busy each evening - with what seemed like business people - entertained by loud piano lounge music. it felt like a sales conference.
I booked the Fairmont because I thought it was well priced based on Fairmont quality. I was disappointed and left wishing I had investigated more closely other options such as the Hyatt Place, Hilton or Marriott or staying near Santana Row. I mentioned my disappointment when checking out and the desk clerk made no effort to find out more about my concerns. I will be more cautious about Fairmont hotels in future.