Friendly staff, but falls short of expectations
First, the strength of this place is the staff, who are friendly and try to make your stay as comfortable as possible. The price is right for the area, but if you want the medical discount, you need to call. Online bookings don't give you the discount and you can't change it when you arrive. Second floor access is a problem because there is no railing on the outdoor staircase in the front of the building. We discovered on our last day that our room door did not lock easily, either. You had to push the door downward to lock it. The water pressure in the shower was low due to mineral deposits, which we improved by taking it off and cleaning it out. The a/c worked fine, thank goodness, but the beds were just ok, not especially comfortable. The room was clean but had a strong fragrant smell (floral) that hit you when you walked into the room. We loved the kitchen - what a great idea - but didn't do any cooking. The breakfast was just so-so. Waffles - yum, but the juice was orange-flavored, like Tang, not fresh or reconstituted o.j. I did use the exercise room which was small but the equipment worked well and the a/c was nice and cold.