Unacceptable
I am not a fan of Sheraton's to begin with, but I was optimistic when I walked into what looked like a renovated lobby. Unfortunately that was the only renovation that occurred. Elevators were ridiculously slow, room was dark and dingy and dirty. Lucky me, I discovered the next morning that not only did I have poor water pressure, but that the shower did not work. Lovely. I mentioned this at the front desk and they accomodated me for my troubles with a free breakfast (ugh) and comp'd my internet. To me, a working shower is an integral part of the Sheraton offering "hotel rooms" and am extremely disappointed more was not done to allow us to part ways nicely.