A few glitches, but very nice
A fine hotel with great views on the park side. Wonderful view terrace above the penthouse that somehow goes unmentioned on the website---was a highlight of our stay!
Did not like the fact that you have to call the engineering staff to adjust your room thermostat--the guy came very quickly, but I've never had to do that. Room service breakfast was NOT worth the price--$47 for tepid scrambled eggs, limp bacon and soggy toast with near-frozen butter.
Love the espresso bar, Drybar, and the comfy beds though! We'd stay again at the right price, and would go elsewhere for breakfast.
Staff were very helpful and polite.