Noisey Neighbors
We had a very nice as well as clean room with decorating and furniture updates and plenty of space and ammenities (microwave, refrig, sofa, flat-screen HD TV, WiFi). Comfortable bedding and large bathroom with plenty of space to move around. Breakfast was just so-so with the only hot thing on the menu being waffles that you could make yourself. Otherwise, standard breakfast items. Biggest let down was the noise created at 1:30AM in the morning by people across the hallway who were just plain ignorant and rude. Called the front desk to complain and someone did come up about 15 minutes later to tell them to be quite and respect the rest of the guests. That must not have set well with the noise makers so apparently the staff told them that they could come down to the breakfast area if they wanted to party. So, needless to say, we were awakened again about 5AM when these same partiers came back to their room the second time. It would have been nice to have gotten a decent nights rest. When I complained to the management about it the next morning, they said they would have discounted our rate, EXCEPT we had prepaid through HOTELS.COM so they could do that. I emailed HOTELS.COM about that issue and have yet to receive any answer from them.