Beyond disappointing!
I do NOT recommend this hotel. The only redeeming thing about this hotel was the accommodating and polite valet staff. The front desk staff was rude. There was no concierge desk and the front desk was not helpful as a replacement.
The bathroom in the rooms are ridiculously small with room for only one person at a time. Additionally, the ceiling was falling apart (see picture) and there was hair left from the last guest. The towels were cheap and thin.
The rooms are loud. You can hear people in the hallway, the sound of the elevator dings, the guests talking in the rooms next door and above your room.
This hotel is NOT in downtown. It's on IUPUI's campus. The "free" shuttle is never available and the wait for a taxi is 10 minutes and $10 to get to downtown.
I can't figure out how this hotel is rated 4-stars. 4-star hotels have concierges, nice towels & sheets, polite staff, swimming pools, taxis waiting outside, insulation for a quiet room experience, and a nice/quality/roomy bathroom. This hotel had none of these things and should be rated 2.5 to 3 stars, tops!