A Delightful Experience
After reading some of the negative reviews posted, I felt compelled to give an account of my experience. Yes, the hotel is undergoing a massive rennovation--it was built in 1928 for goodness sake! I knew this ahead of time and expected some glitches. My 20 year old daughter and I stayed in a rennovated king on the 17th floor for $115/night TravelZOO promo for four nights! The room was a nice size, clean, bed and pillows comfy. Okay so the bathroom is small, but it has the essentials! Our room had no tub, but a large shower which definitely is poorly designed as the tile was not built up high enough and the shower curtain too short so water splashed everywhere--hopefully the staff will address this issue to avoid future water damage. Most importantly, the water was hot. A couple of times we heard some knocking from the rennovation, but once again I was prepared for this. We also had a very hot room, but guess what? We turned off the unit when it was obvious the thermostat wasn't working properly. I called and the maintenance guy named Fausto came right away to try to remedy the problem, but he agreed the thermostat wasn't working properly. The AC actually worked for us...for a while--LOL! Unlike some reviewers, I NEVER heard other guests in my location. Moreover, we had a safe in our room; therefore, we locked up "valuables." Who would go to NYC or any hotel and not do that? If a safe wasn't in the room, I would have asked for one at the desk, etc. Furthermore, if I saw bugs, I would have asked for another room or left immediately, wouldn't you?....The lobby--"run down"??? NO, what I saw was all new---but I did not look behind the black curtain to see what was being rennovated or to see if "the wizard" was standing there conjuring up "Wicked" experiences for unsuspecting guests....As far as the staff, I personally talked to at least ten employees and they were all very helpful from the bellhops to the front desk folks to the people who serviced the rooms. I NEVER had a problem with the elevator. If you like a more European style hotel with a historic past, enjoy being around international guests, and can tolerate a few inconveniences due to the rennovations, the Milford Plaza is a great deal. If you want to spend three times the $$$ for more "luxury" go somewhere else. There is no way their employees can be more helpful or accommodating than what I experienced at Milford Plaza. 
 Furthermore, the location is terrific! We walked to Macy's, K Mart--yes, K Mart near Macy's--check it out for snacks, etc.),the Hudson River/Intrepid Museum (have lunch at Ollie's Noodles on 42nd and 9th on the way there), Rockefeller Center,Lincoln Center, and from the Guggenheim all the way down 5th Ave back to the hotel via Central Park. Try John's Pizza and cheescake at Junior's, both around the corner. Had burgers and shakes from the Shake Shack across the street--much more reasonable than Junior's. Also if you like historic buildings, check out the famous NYC Public Library next to Bryant Park--free tours. We had a mini fridge and bought a few things at Food Emporium a couple of blocks up 8th toward Columbus Circle--they have terrific salads, sandwiches, pastries, and hot bar. For discounted theater tickets, don't stand in line at TKTS booth, check out Playbill.com, get promo codes and buy tickets at the theaters (check out section on student and general RUSH tickets). If you stay at Milford Plaza, you will have extra $$$ like us and can pay to see a non-discounted play like Lion King--it was the best Broadway, London, or Vegas play I have ever seen!