Family unfriendly, Horrible Food
Stay away from this Hyatt property if you are looking for a family friendly environment. My young son was unsympathetically turned away from the slide at the pool area because he was just shy of the height requirement while his buddy was given access. This was after my son had gone down the slide 15-20 times before and they were told by another child (not hotel staff) that they needed a wrist band to ride the slide. It was also after over an hour had passed with children much younger and smaller than my son going down the slide backwards, head first, and with multiple children at the same time which are all supposedly prohibited. 
While the Hyatt staff was adamant about enforcing the no wrist bands for any child under 48” to appear they were concerned about safety, in reality, they made the choice to save a buck by not providing sufficient staff to monitor their facilities consistently and keep them safe. At times, there was no staff in the pool area at all. Another example of their consistent lack of concern for safety is the numerous step lights that are out all across the property. 
Do not plan to eat at this resort either if you want to be able to digest your food. My wife ordered 2 prime ribs medium rare to go from their on-site restaurant and received 2 tough pieces of well-done meat. My wife couldn’t eat hers and threw it out while I managed to struggle my way through half of mine- I was really hungry! 
Every hotel has its issues but what made my experience worse at this Hyatt property is the total lack of concern about any of these issues from the hotel management. I ended up speaking with 3 levels of management up to the Property Manager and the only attempt to make things right was to say we’ll try harder next time. There will not be a next time! I will be staying away from Hyatt properties after this horrible example of lack of hospitality and service that would be hard to match at even second class properties.