HORRIBLE EXPERIENCE
The room was dirty and housekeeper indicated she "cant give any face towels due to they were all dirty"..very small elevator, hallways and rooms...inconsistent and very unorganized service!!! The door latch to our room entrance door was broken upon arrival...which wasn't fixed until after the worst happened... A Strange Intruder entered our room while we were away and surprisingly we found him helping himself to our luggage...taking as he please...he was found uninvited into our room and confronted by us as hes wearing a duffel bag and barefoot...he manage to escape the building without any security measures taking from hotel staff...when this was brought to the manager and staff attention nothing was done about it and we were ask to leave the hotel without any refund for hotel cost!!! Was only booked to stay one night to attend birthday celebration on boat cruise and it was the most unsecured, unsafe, scary, dirty hotels we have been...Not to mention the manager was very rude, dishonest and plain old mean!! If you want safe, secure, and clean stay this is not the hotel for you!!! Ruined our trip and was very upsetting!!