Staff went above and beyond....
I have stayed in several hotels in Boston and Cambridge and the staff here was by far the friendliest and most accomodating. Our first night we were in room 1107 top floor, lovely room, but got no sleep due to loud obnoxious people screaming and partying until 3 am in the connecting room. We asked the front desk if those same people would be staying a second night to which they responded yes, so we immediately requested a room change. Karen at reception expeditiously got us into a corner room with no connecting room (room 705) and called our room later on in the day to make sure everything was ok. Our second night's stay was quiet and peaceful and the beds were heavenly! I also want to mention Jimmy Good - the concierge - who was especially friendly and helpful in recommending restaurants and making reservations. The location can't be beat - real close to shopping at prudential center and copley. The food at Brasserie Jo was also execellent, as were the bartenders there! Will definitely stay there again when the weather is warm to use the rooftop pool and bar!!!