Memorable - Outstanding Staff
Stayed at the Rouge with my eldest daughter. We were in DC for the weekend. My daughter had been wanting to see the Capital for a while, so I took her with me on a business trip and stayed the weekend. We were in one of the rooms with a separate space with bunk beds and its own TV. We were given a game console to use in the room and the front desk presented my daughter with a stuffed animal. We went out that day and when we returned, the front desk had set up a fresh fruit plate for us. None of this was requested. I have never had a staff go so far and above my expectations. To this day, my daughter still lists the room as one of her favorite parts of the trip. I even slept in the bottom bunk while my daughter took the top bunk. Awesome trip, awesome room and a staff that we'll remember for a long, long time. The Rouge and Kimpton know how to treat guests. We were even given an itinerary on Saturday that had the museums and attractions we had mentioned wanting to see, circled and drawn with directional arrows, waiting for us on our first day of sightseeing. Again, just blown away by the service. Truly Exceptional.