Great Location, Modern and Friendly Staff
First time stay at The James Hotel we are Hilton kind of folks.....but they were booked up for this weekend......probably wouldnt stay here again unless nothing else available. I really like the Drake, Palmer House and the Fairmont.
I made a reservation at The James Hotel.....confirmed my reservation 2 weeks prior to arrival....Arrived and NO reservation - even had the reservation number. The Hotel desk clerk was prompt to let me know they had rooms available....and gave me the rate I was given on the internet. 
The Hotel is modern, clean and in a great location for theater, dining or shopping. The beds are comfortable. The bathroom a bit small but doable......
The only thing we ordered from room service was there Orange Sorbet - which by the way is so darn good......you should give it a try! Then breakfast the next morning.....very good food and the service was prompt. Had one special request that was left on the breakfast card overnight - and this was completed to our liking!!
The night we were there it was very loud......sounded like a party down in the parking garage area as I could hear alot of noise from the window side (talking and car horns) (not like cars passing by) because the noise was there for a LONG time....then at 2:00 am LOUD noise's from the hallway (sounded like intoxicated ladies - having fun!!)....seems the party was moved there in the hall for a bit. Really like it to be quiet when I am trying to sleep.......but it happens.
What we thought was cute is that they have a bowl of water and dog treats for dogs being walked......and the dog knows just where to go....as there was one visiting on our way out.