Overpriced with weak service
This hotel was heavily overpriced ($450+), even for its great location. On top of the rate, parking was $55/night. Checking in was terribly slow (long wait as well as slow once you get to the desk). As for features, The W is long on trendy and short on practical. It has the 'rain showers' and the shower heads don't pivot. This means you're either completely under the water or not at all -- combine this with doorless showers and air conditioning and you get a chilly experience even when taking a hot shower. There are not power outlets near the bedside tables, and the bedside clock is dimly lit and has a face with hands (as opposed to digital) but doesn't label the hours -- try waking up blurry eyed in the middle of the night and figuring out what time it is! Come on, W! Stop trying to be so cool and better deliver on the basics.