Very good stay overall, nice hotel!
We stayed in a junior suite with our 14 year old and 4 year old. It was on the smaller side compared to other suites I have stayed in, and more expensive. Pros - the staff was very friendly and accommodating to our requests, very clean room, room service was great, breakfast at Norma's was fantastic, and location is very close to Central Park. We were also given a later checkout at no additional charge. Cons - an additional $15 charge per room per night to use the pool, and difficult time making the room cooler (in this hotel, as in most NYC hotels, in the winter central heat is used, and the only way to cool off a room is to open a window - which presents a hazard to young children as there is no screen).