Convenient and "cool"!
Had a recent stay here before an early flight home out of LAX. I always dread this scenario because the LAX hotels are usually very expensive and some are not in a great or even safe area. Not dreading this anymore! The Custom is close to LAX but in a great neighborhood with shops and eateries very close by in walking distance. The staff were all helpful and friendly, which is really nice to see these days and makes a weary business traveler at ease! I checked out at 4:45 AM and even then the desk staff were happy and helpful as was the valet who had a smile and wished me a safe trip home. There is a parking fee which isn't cheap (I think it was $20 US/day) but this includes valet service so not that bad when you consider the reasonable room rate. The evening I arrived I stayed at the hotel and had happy hour food and drinks at Deck 33 (the on site eatery), which was a great find! It's a great spot; wifi works well there too and has comfortable places to sit with firepits and very friendly staff. Wifi also worked great throughout the hotel. The hotel room itself was quite small but clean and comfortable with a nice HDTV with a decent amout of channelsand Ipod docking station. If you want a big luxurious romm go elsewhere. If you want a clean comfortable and reasonably priced hotel that is also a fun place to stay - then stay here! Wifi also worked great throughout the hotel.