disappointment
The location of this hotel was great being right around the corner from St. Ann's Hospital. But there were numerous problems with our room that were mostly being fixed by our third and check out day. Fridge was noisy and had to be unplugged in order to sleep, drain wouldn't work and the flap lock on the door broke off the first night and the first attempt to lock the door. I had a mother with dimensia and she was terribly stressed over the fact that she didn't feel the door was locked until the last night. The carpet was dirty and smelled on our arrival and never was swept during our stay that we could see. I was disappointed in the room but the breakfast was great and the staff clerk on evenings was great trying to help us out with the problems that weren't getting done on days. The smell left after the second day even though we couldn't find the cause. I always expected more from a Ramada but will say the staff did try to make our stay good, especially the evening desk clerk.