Huge but excellent location and rooms
I stayed here for 4 days for a conference. The hotel is enormous and caters predominantly for business stays. Despite this the staff are extremely pleasant and check-in queues are rapidly and efficiently cleared. There are several elevators to the numerous floors divided into two blocks catering different levels so that you never wait long for one. The rooms are large, bright and the beds extremely comfortable. The bathroom is excellent. They charge for internet in the rooms but don't tell you that it is free in the large lobby and bar area. There are several seats there to work on your computer for free! The location of the hotel is superb - within minutes of the Moscone Centre in one direction and the main shopping area, tram etc in the other. I would certainly stay there again..