Great location, shame about the hotel
It's everything that people have written: fusty,dowdy and definitely not jolly. The staff were just bored and disinterested when we arrived, and showed none of the friendliness or customer service the Americans pride themselves on. We stayed there at the time of Hurricane Sandy so it was a very unusual time. But the staff just lost the plot and made no attempt to see how their customers were coping, none of them ventured beyond the reception desk except to place lit tealights on the steps of the stairwells at ground level after the power was cut! These were the fire exits as obviously the lifts we're not working. We hot footed it out of there the following day, and the hotel we went to had flashlights for everyone, a printed list of instructions about what to do should they too lose power and water and a plan of what staff would do to help guests in that eventuality. All of this the staff at JMT could have done had they been professional about running the hotel. There was bar advertising 'jolly' hour but I never saw it open during our stay. It seemed no one there could be bothered, so we will not bother them again!