It is never a good sign when there are earplugs on the nightstand.
While this hotel is a nice property and conveniently located to downtown venues, it is right next to I-95 on one side and railroad tracks on the other. When we saw the orange earplugs on the nightstands in the bedroom we know there would be a noise issue and there was. This is very unfortunate as the room and lobby were very nice. 
I agree with the other reviews that the staff needs improvement. Coming and going from the lobby we were ignored and parking was a hassle. They charged an extra $9.95 to park next door in a large parking facility that required a room key to access. When we checked out our key was deactivated requiring us to walk around the garage, with our luggage, to get to the car...not well thought out at all. Won't ever stay here again.