Terrible service
I stayed over a weekend for pleasure a couple months ago. Absolutely nothing went well after arriving. The check in line spanned to the elevators, and moved at a glacial pace. In my room, one of my pillows had lipstick on it...gross! One of the elevators to the rooms was out of order all weekend, and when I said something to the front desk, the weekend manager, Robert, was quick with a rude and snappy response that the elevator was in fact working. Well, seeing as to how it wasn't stopping, going, or moving at all in general, that was a lie. I encountered Robert again at the front desk when I was reporting a minor issue, and he quickly interrupted and was exceptionally rude again. I don't know how this man ever became a manager in hospitality, because he was the most inhospitable person I encountered in my entire stay. The front desk manager, Emily, however, was helpful and accommodating, and took valet parking charges off my bill. I will never stay here again. I would recommend nobody else stay here, there are better hotels, for better prices, which provide MUCH better service and value for your money.