Above and beyond
I love the Kimpton chain, and the Onyx met and exceeded my expectations. I was there with my family (husband, 2 kids) for short vacation; the hotel was wonderful in terms of accommodating our needs, giving us adjoining rooms, always being cheerful and helpful when we needed advice, and knowing the city well. One of the staff even lent me her gloves one morning when I went for a run in the cold (I'd forgotten mine). And I love the slightly funky design, furniture and artwork -- I spend a lot of time in hotels for business ,and it's great to see something other than the standard pastel color scheme and boring landscape paintings.