Ageing property. Needs an overhaul.
Rooms: This property is dated. Rooms are old and showing signs of wear and tear in bathrooms, scuff marks, mould on window seals etc. The rooms themselves are loud as the doors bang very loudly and hallways are gloomy and poorly lit. 
Gym: If you are looking to work out, unfortunately the fitness room is very small. Only 4 elipticals and a few running machines and next to no free weights/machines. For a hotel this size, needs to be better. 
Staff: Friendly and courteous. 
Overall, sad to say this is quite disappointing for Starwood, needs to be a lot better if going to be in such a prime downtown location.