Great for a trip with the kids.. that's it
I stayed here with my three kids this summer after having stayed at numerous other hotels in Chicago throughout the years (Ritz, Omni, Four Seasons) and while the Embassy Suites was fine, it is nothing to write home about. It is very dated, rooms are not all that nice and felt just old. Now, the kids loved the center open atrium where they had glass elevators but I felt like I was in a time warp. There is a small indoor pool that the kids used. There is breakfast included but it is CHAOS and everyone is in line trying to get the food... which is fine for hotel-type food with kids. The whole things shuts down immediately though so don't expect to get down there a little late! The location is good, a few blocks off Michigan Avenue so you can walk to the Hancock Building, the shops, but not to Navy Pier, etc. Overall it was fine for what it was and definitely cheaper than the other hotels we have stayed in. For what we used it for (a place to sleep after a long day of sightseeing) it was fine