Above and beyond expectations!
We stayed as a surprise for my husband's 40th and I emailed in advance to ask if there was anything they could do to make the occasion special - when we arrived they had upgraded us to a gorgeous and stylish suite. The staff was gracious, generous and genuinely friendly. We loved the hotel, loved our stay, loved Tribeca and thanks to the wonderful staff at the Smyth it was truly a special occasion and a weekend we will never forget.