Totally Disappointed! And I brought 10 additional girls with me! And everyone was upset!
First, our valet was so RUDE! He did not want us to valet at all! He did not want to deal with the girls that I brought in our 15 passenger van! Yes, we had alot of luggage, but that is what he is suppose to do - take care of our luggage & park our van! Then, we complained to the check-in about his rudeness and that went on deaf ears! I mean that is really unacceptable! So the story continues with no AC for the entire 2 days. They claimed we had AC the 2nd night, but it did not work! Wringing wet with sweat both nights! And we had 3 rooms and all 3 rooms were like this! So let me tell you more...we decided to use the $40 credits that they gave us for NO AC. We used the credits in the Bleu restaurant & believe this one, one of the gals had glass in her glass, so we checked the other glasses & 2 more glasses has broken glass in them! This was so awful!!! Per the Manager, someone broke a glass in the ice & didn; burn the ice! WOW!!! So I could continue with lots of other stuff like the yappy barking dog right next door that would not stop for hours! I usually right nothing but positive, but it was impossible this time!