Not a four start 2.5 at best
I stayed at the Millennium Knickerbocker in Chicago.IL. for 3 nights. The hotel rates itself as a four star, But I beg to deffer! Yes the staff is very friendly and professional but that's where it ends. The rooms are tiny, the toilet flusher fell inside the toilet. the blow dryer broke, I had to change room because when I got back from hours of being away, the toilet was still broker and the maids left no new shampoo, conditioner or soap. that happened two times.They up graded me to a larger room and the heater did not work. They claim that is is an old hotel and that when the temp. outside is 50 degrees or over it only blows cold air. they gave me a portable heater. In the morning I put on a cup of coffee and tried to blow dry my hair. The power went out in my room! I just started laughing MAO. I have stayed at 2 star hotels that were much, much better. The Knickerbocker Hotel in Chicago was given a face lift and they forgot the bones. This hotel is falling apart . And I'm being nice! For all of my trouble and my non-relaxing stay all I was offered was a free breakfast. You have been warned,stay at your own RISK!!! Stay at the Embassy Suites much better Hotel by far! Best of luck if U stay here, Janette hotel expert!