Dirty, disgusting and absolute worst service
My boyfriend checked in. I was his guest. They were aware of that. First they gave us a room that was not cleaned.Wastebasket had a condom wrapper, bathroom trash was full with a used condom sitting on top of the trash. They gave us another room. My boyfriend left said he might be back later after his welding class. I left for a little while, figured I go buy a few things I needed at the grocery store. When I came back I opened the door, immediately I knew someone had been in my room because it smelled like marijuana. Afraid and extremely upset I left. I called from a different location and told the Days Inn what had happened. I asked them to check their cameras to see who was in my room. I told them I didn't even want to return but that I would contact them later to find out what happened. Later I decided to go to the front desk personally.I mentioned I was the one who called earlier and that the room was in my boyfriends name. The night clerk checked the computer and told me the room is under a different name. I couldn't believe it. This place apparently checked in another person and gave them a key as well even though it was the room my boyfriend and I were already occupying. They wouldn't even give me another room. The night clerk said if I wanted I could pay for another room but he couldn't give me a refund and that I had to wait until the morning when management was in to try to have this problem solved because they had no record of my boyfriend ever checking in.Not to mention they didn't give my boyfriend a receipt when he checked in. The next day my boyfriend went there personally, told them what happened and at that time also requested a receipt, which they did give him. Managements response to their screw up was your girlfriend wasn't even the registered guest on file and our company policy doesn't allow us to issue a refund. They didn't even give us a nights stay free of charge which would have been the very least they could have done. We were cheated of a nights stay and our money. This place prefers drug users as guests is my assumption. I will be reporting them to the Better Business Bureu. I hope this helps anyone questioning whether they should stay there. Thanks