We only supply tissues during the summer months.
To begin with this is not a downtown hotel as they claim in theiradd. It is directly off the interstate, and easy to get to from the airport, but not easy from nearly any other direction. We were told that there was a shuttle to downtown riverfront for $15. What we were not directly told was that there was a $1 trolley one block behind the hotel. The rooms had a musty odor and were crowded. An oversized table took up a lot of the space and served no purpose. The ac was noisy. The first morning we were there breakfast consisted of a box of sweet rolls and coffee - I don't recall napkins. The second morning a waffle iron appeared along with some cereal, but there was an "out of order" sign on the waffle iron. Wi-fi was advertised as being available throughout the hotel. It wasn't. The only places I was able to get it was in the lobby and in the corner of the balcony overlooking the pool. Unfortunately there wasn't a place to sit there. When I commented on all of that I was told that they were in transition and soon would become part of a large hotel chain. We asked for a reduction in room, but that was denied. When I complained about the price vs the service, one person behind the desk told me that I paid too much for the room because I used the internet. I would have gotten a better rate by calling the hotel. I am purposely saving the best for last. The sink counter had a slot where tissues are usually found. My wife saw that it was empty. When she asked at the front desk for tissues she was offered a roll of toilet paper. When she said that she meant facial tissues she was told that they do not supply them at that time of year. Furthermore, she was told that tissues are only provided in the summer because that's when people needed them!