Bad, bad service
We stayed there for two nights in July 2012. The hotel was quite nice but the service was terrible. We had reserved a room for our family of five well ahead of our visit. We tried to check in and had to wait for our room to be ready – at 6:30PM the room was not ready (?). After waiting for a while (they didn’t serve us coffee or anything) we were told that we’d been upgraded to a suite, nice! But that’s where all the nice ended! 
In the suite there was only one bed, so I called the reception and asked for 3 extra beds. I was told that because we were upgraded to a suite, there was only going to be that one bed... hm... but while on the phone they brought us ONE extra bed. Well, my husband went downstairs to the reception with our reservation confirmation to ask for two more beds after which they brought us again ONE bed. So, I had to call the reception once again to ask for the fifth bed. Again, they refused and argued that we were upgraded to a suite – and that we hadn’t mentioned in the reservation the types of beds we wanted to have. Yep, how silly of me to assume that if you reserve a room for five persons, there would be enough beds for them! Well, I asked them to please downgrade us to a room in which we all could sleep... They said that they do not have such rooms available... Well, we travelled only from Europe, what could we do... go home??? Apparently the fire regulations were such that the two-room suite only could accommodate four persons. After arguing on the phone for a while and assuring that we (ourselves) will move the other furniture so that in case of fire we are able to escape both through the windows and the door, they brought us one more bed! OK, that one settled with no help from the staff in rearranging the furniture. 
The next thing we noticed was a note on the table telling us that there was some kind of emergency with the plumbing and that the water was going to be turned off during 11:30PM-4:30AM. OK, it is an emergency but why weren’t we told about any of this when we first checked in?! Our son had a diarrhea, so nice for him and for the rest of the family, too! The personnel promised to keep the restrooms in the lobby in working order, but it was midnight when we found out that that was not the case – they were closed! Then, at midnight, they promised to try to move us to another Marriott hotel in Washington DC area... at that time of the night with the other two kids sleeping! No way! Well, the little soldier struggled trough the night somehow. 
How about the compensation then? Nothing, not a thing, zippo! I agree that no one can of predict such emergencies but the staff should be better prepared to handle such sudden unpredicted situations! Also, some kind of compensation should have been self-evident!