Poor Check In Service
We had booked a room for one night at this establishment via Priceline. First of all, we were unaware of the $7 parking charge. Secondly, upon arrival I was informed by the desk clerk that I had already checked in which was impossible since my husband and I had just arrived in the Philadelphia area. It took two clerks 20 minutes to finally decide to give me a room. Ridiculous. They evidently did not check id's when the first person checked in and I'm not sure how that even happened as my first name is not that common of a name! It seemed when I first entered the lobby that they clerks were having a social hour with some of their friends and they weren't all the enthused to stop to even check someone in. Inattentive and rude is all I can say. Sheraton needs to monitor this establishment and Priceline needs to lower it to a 2 star rather than a 3 star.