Hotel Zaza- Mixed feelings, not what I expected
I stayed in this hotel with my family for 2 nights, for a wedding. We got the "suite", since I have 2 children. When we got there, I was surprised at how small the "suite" was!! The beds were full size beds, I was expecting queen size beds.....for the price we paid, and also because it was a "suite". The fridge was stocked with liquor, beer, sodas, water...and on top of the table was a huge basket of goodies. Thank God I read the price list before my kids reached for something!! Everything is so expensive! I took the basket and hid it in the closet, out of kids reach, lol!!! The room was super small! Also, no tub for baths...just a shower, which was a problem for me since my daughter is 3 and not used to showers. The restroom too was small. and when I sat on the toilet to "take care of business" I noticed a picture hanging on the wall of a man (creepy looking) starring right at me! Oh how i wished I could of turned that icture around! It made my bathroom experience uncomfortable. BTW- there wsa no exhaust fan in the restroom. I accidentally set off the smoke detector early Saturday morning after I came out from blow drying my hair in the restroom. On Sunday morning, I attempted to order room service. I was put on hold for a long time, so I just hung up and sent my husband out for MacDonalds instead. Also, there was an error on my bill. I was charged 3 valet fees, but was only suposed to get charged 2. This was corrected fast. Overall, I was disappointed at he quality of service and also the quality in room amenaties, provided I paid almost $200 per night. The location is excellent, however I'm sure there are other less expensive hotels in the area that provide better room amenities.