Not fit for purpose
The number one priority for a hotel for me is a clean, comfortable place to sleep. If you also get a good price, a handy location and helpful staff these are added bonuses.
None of the above apply to this establishment.
The noise continued all night, from the road, the elevators and the chatter of reception staff.
I cannot believe there were no internal doors seperating reception from the rooms or double-glazing to block out traffic noise at a supposedly superior hotel. I have had far better sleeps in my car at truck stops.
This would be the most over-rated and over-priced hotel i have stayed in for a long time.
The location is also far from ideal as it is over 5 milles from the Hollywood attractions.
To top it off all but one of the reception staff were rude and made you feel like you were intruding on them. We were not told about any of the hotel facilities or the breakfast. Basil Fawlty would seem to be the role model for most of the staff.