Pre-Flight Stay
Stayed night of July 17 before international trip to Bangkok next day.
Paid for upgrade to Executive Floor. Room was fine, although view was to parking lot, and shower control was loose and difficult to use. Requested repair, but that never happened.
(Perhaps not optimum because Hilton had downgraded my Hilton Honors from Silver to Blue because I was one night short in 2011).
Food at Executive Lounge was not worth upgrade, and drinks were same price as main restaurant. No hot food for breakfast in Lounge, and had to purchase coupon for main breakfast buffet, which was rather poor. No fresh cooked eggs, and no ala carte options, in main dining room.
Return shuttle to airport was disorganized, long line and more than 15-minute wait after regular schedule (luckily I planned for extra time), and driver dropped me off at wrong terminal. Apparently, he did not know the location of Air China.
I will probably look for different hotel on my next LAX overnight in November of this year.
Finally, staff at check-n and check-out were efficient, but by no means welcoming or friendly
(unlike the great service at Hilton Washington Dulles).