Unsurpassed Hospitality!
I had the pleasure of being a guest at the Brookshire Suites in Baltimore In November 2012. I had to appear for jury duty at the Federal Courthouse three blocks away the following day. To be safe, I reserved my room from Sunday until Friday. I explained to the reservations clerk that I could not know for sure whether I would even be selected for a jury. I was assured that they would work with me the best they could.
I arrived on Sunday afternoon. Valet parking and check-in were a breeze -- prompt, courteous, and welcoming. The room was everything that I expect in comfortable accommodations. The next morning, I experienced one of the best continental breakfasts ever, if not just for the food and great coffee, but for the elegant and spacious Cloud Room where it is served.
As it turned out, I was not selected for a jury, though it took all morning to find that out. I got back to the hotel well after normal check-out time, but the General Manager, Abraham Esquival, took over took over everything. He waived the charge for a second night and also waived the early checkout fee. (After all, I either owed for a second night or for canceling the second night long after the normal 24-hour cancellation deadline.) Mr. Esquival could not have been more hospitable if the Brookshire Suites had been his own home. Thank you, sir!
I enthusiastically recommend the Brookshire Suites. When you go, please say hello to Mr. Esquival and tell him Ron sent you.