Excellent room service and Wonderful Club Lounge
We stayed three nights in a king with club access. Great views of the Cathedral, Square, Alcatraz Island and the Bay. Immaculate, comfortably appointed room. Very friendly and responsive staff. Excellent high quality selections for breakfast each morning in the Club Lounge located in a beautiful room off the main lobby. Regretfully our schedule precluded any opportunity to take advantage of the afternoon refreshments offered in the lounge...next time. We did enjoy the live music, bar and expansive views at the Top of the Mark our first night. Our last night dinner plans were abruptly aborted due to a misstep and swollen leg. Happily all ended well with a deliciously Hot dinner delivered very promptly to our room later in the evening. In fact, it really hit the spot and we were completely satisfied.
The only questionable item is the size and limited number of bath towels left each day in the room. Otherwise it is hard to beat the graciousness of these historical hotels.