Not bad! Not what I expected
My friend and I were looking forward to our stay in this hotel based on the many positive reviews, however once we checked in there were a few major flaws. 
The first was the on site parking, I was told by my travel agent who booked with the hotel and called to confirm parking that this was free for hotel guests. At the reception we were told that it would be $15 per night to park! As we had hired a car we had no choice and were not familiar with the local area.
The second flaw was the room. It was very tired looking and had a stale smell when entering. The beds were clean and the bathroom was basic (Definately not to 4 star standard!) The Air con unit sounded like a washing machine and kept us awake half the night. 
The third flaw was the internet connection. The wireless internet was poor, giving intermittent service at best and was dreadfully slow. We complained to the front desk who told us to call customer services for the internet provider, we asked the hotel staff to call as this was not our issue but a hotel problem, however they insisted we call and gave us the number. We waited half and hour on the phone and got no reply and eventually gave up. The next day we complained to the front desk staff again and were told that the internet was slow due to the number of people using the service (we tried using the internet at 3am to check the status of our flight and it was still the same!) 
The fourth flaw was customer service. We asked twice for the hotel to book us a taxi to be told that there were already two outside the building. When we made our way to the lobby there were no taxis and we asked again if a taxi could be booked. We waited another 20 minutes before a taxi arrived. Had the hotel done what we had asked earlier in the day and taxi would have been waiting for us. 
Overall an okay hotel. 3 Star at best, don't know why this has been rated a 4 Star. It was a reasonable value hotel, however the parking charges were unfair and the internet was poor (was described as super fast).