Didn't stay here but got charged anyways.
I made the unfortunate mistake of reserving a room here by accident. I was trying to book a room rate for a wedding and called after hours which connected me to the Hilton main line. They booked me at the wrong hotel and took down my e-mail incorrectly. I never received a confirmation e-mail. So, when I called the correct hotel to confirm, they obviously had no record of my reservation and had be "re book". Come reservation time, I was charged by this hotel for a night I never spent here. When I called to sort things out, the manager was extremely rude (I wish I could remember her name) and refused the refund. WHat kind of customer service is that? When following up with Hilton, they had me jump though hoop after hoop and 4 weeks later I am still waiting to be refunded. If my experience is any reflection of how this hotel operates on a usual basis, I will NEVER stay here and I would urge you not to either.