Disappointed
I paid extra to upgrade and have a terrace and didn't get the upgrade or the terrace. The rooms are very small; the very low water pressure will keep you in the shower for some time. The small square pillows provided were not sufficient to sleep on; who do you know that sleeps on a square pillow? The only view window has a desk pushed up to it so you can't really look out. Lazy staff with an attitude to boot. I asked the conciere some questions about the hotel light fixtures and she looked at me like I was speaking chinese.