"DIRTY AND DISHONEST"
We weren't expecing the Ritz when we booked this hotel, just a clean room with clean bedding. How disappointed we were, the smell that met us as we made our way to the room was awful. There were 4 of us and we had booked 2 rooms, in both rooms we found hairs in the basin, and stains on the bed sheets. We had been booked to stay for 4 nights but decided we could not stay. We expected the hotel to charge us for the first night but as we had booked with lastminute.com the receptionist told us that no payment had been made to the hotel yet. We could not get a hold of lastminute.com to confirm this because of the time difference. When we contacted lastminute.com the next day they advised us that full payment had already been made to the hotel. The hotel had accepted payment for the 4 nights and we have been told not to expect a refund. Not good business practice - just a rip off - BE WARNED!!