Great location, needs a few updates
This hotel is in a great location, in the business district right by the port. The Ferry Building Marketplace is a 5 minute walk and I could even see it from my room. At check in the staff was nice but not very knowledgeable and made some errors but at check out the staff corrected everything.
The room was big and clean. There was a small fridge which was empty which is a plus (usually it's full of expensive treats). However, internet was on an off, especially wireless. I expect better in an hotel of this quality in the heart of the financial district. Moreover, internet is not included. Also, the mattress needs to be changed.
Still, it's ok if you get a good price.