Travel Alert - Don't Stay here....
My husband and I stayed at this hotel for one night while traveling through Memphis. We arrived late almost 9:00 p.m.. Despite arriving so late, the front desk was understaffed and it took forever to locate a room for us! We had a reservation, and for a time we thought we were not going to have a room. Once we got to the room...what a disappointment. The room had not been properly cleaned. There was fecal matter on the toilet, and there were no wash cloths. The room needed a deep and thorough cleaning. Upon check-out, I told the front desk about our the problems we experienced and she said there was nothing she could do as we had pre-paid through a travel site. BTW...the checkout process was slow, too. Overall, bad experience.