Noisy room
I made reservations months in advance. When I checked in they told me there was a small demonstration across the street, and asked me if I wanted a street room on 5th floor or an inside room. I thought a minor demonstration would not be bad, and I prefer to see the street. Well, the demonstration, I find out, has been going on for a year, and it is loud, with a megaphone and drum, from 7am til 7pm. After a few hours of this in the afternoon, I went down and they changed my room to an alley view! When I checked out, I asked for some discount for the day I had the street room with the noise. The desk manager refused, and I talked to the owner, Mr Handlery. He refused to make any adjustment for the first day! This is called BAD CUSTOMER SERVICE in my opinion. I stayed 3 days, but will not stay there again, or recommend it to anyone.