First Rate all the way around
Oh, so comfortable for an urban hotel with all the cool class you expect from the Copley Plaza location. Walk to everything Back Bay (best in dining and shopping the city has to offer) in minutes. Staff were outstanding and friendly - the river view from the 35th floor was classic Boston with sailboats and crew boats on the water and panoramic night-time views. Bar Ten off the lobby had great lunch food and the hotel/conference breakfast was truly good. The hotel leads to a snazzy upscale mall on the second level for those with Jimmy Cho tastes and Hermes wallets. But I rather enjoyed the room more and wanted to spend time there, which is unheard of for me with a fascinating city at my door. My favorite part of the stay was sleep time - the bed was sink-in and sleep-deep comfortable, which is, sometimes, what I really want in a hotel.