What's with the pool?
I stayed at this hotel for a conference at the convention center and was initially quite pleased. Modern lobby, attentive and friendly staff, close proximity to the convention center. When I got to my room it was comfortable but quite small and very stuffed with furniture. There was no extra space, so one person could not sit at the desk and another person walk past them, you had to climb over the bed. I then went to the pool and was truly disappointed. The pool area is a thin narrow concrete area about three floors above the ground and the pool is a narrow "lap pool"; but not really. There are water jets shooting from the opposite wall into the pool every 10 feet ( I'm sure they looked nice in the design concept drawings), but in reality they are annoying when you are trying to relax in the pool. Your sunglasses are constantly getting sprayed with water. It is the worst pool area I have ever seen in a climate that invites and requires a nice, spacious pool. The hotel is huge and can accommodate a lot of guests, but the pool area is tiny as well as the deck area to catch some sun. The final complaint is that when I was trying to checkout at a little before 6 am there was no one in the front desk area. I stood in this large spacious lobbying yelling " Hellooo is anyone here? Hellloooo?" for a good five minutes before a clerk showed up. This is a very nice hotel with a few very bad drawbacks that would make me say stay away from this hotel.