Terrible and Disappointing
I was treated like a second class citizen both on the phone and in person when checking in. I'd never stayed at a Holiday Inn before but heard good things about Holiday Inn so I was optimistic. I've stayed at hostels with cleaner sheets and more comfortable rooms. My sheets had spots of blood by the pillows and they were never changed out by housekeeping. I called twice to get my room changed out and in a 5 day stay, nothing was ever touched. The air conditioner broke and sounded like a freight train the third night, the hall smelled like pot, and the wi-fi was awful.