THANKSGIVING DISASTER!!!!!!
This hotel was a shameful experience for my family over thanksgiving holiday. Rooms were a mess with beer bottles pushed under the beds. Bed linens were dirty and we could not even use the pool because it was over crowded with soccer players, No extra towels!!!! We were awakened at 2 AM, 3:30 am, and 4 AM to running kids in the hallway. My 5 yr old and 9 yr old were really unhappy because we stayed there so they could use the pool. Hotel staff did nothing to help!!!!! And I used my Marriott points for this stay!!! Security did nothing to stop the noise!!!! Management in the morning said they were sorry! The front desk person said "what can we do with college kids". Sorry if they disturbed you!!! And we were not the only ones complaining!!!
As a Marriott platinum or any guest. I expect better!!!!!!!!