Ok, unremarkable.
We were recently stranded in Houston after missing our connecting flights. We were given a voucher for 2 rooms and this hotel was listed as an option. The shuttle took a long time to arrive, 45 minutes instead of the "15 to 20" as promised. We arrived with several other flyers in the same situation we were. The woman at the front desk was obviously a little overwhelmed and needed some help. She kept having to answer the phone and take care of everything else while trying to book several of us in. She did not want to give us two rooms and it took some convincing. The hallways in the hotel were very hot, but the rooms were comfortable. Everything else was quite nice and the hotel itself appears very new. My only big complaint was the lack of any soundproofing. You could hear people in the hallways walking by, in the rooms above and next to you. The shuttle the next morning was prompt and on time. The driver tried to tell me that I needed to go to Terminal C for United when I was holding a boarding pass that said Terminal A. But we got there. 
They did have a security guard that roamed the parking lot of the Fairfield and the Towneplace next door at night in a cart, but there is nothing close by restaurant wise. 
Overall ok, mostly unremarkable.