This must be the worst of the Hilton chain
This particular Hilton is not a class act from their management through their staff. The front desk, customer services and help and valets esp. they employ are the most crude, rude and i've heard being of foreign decent they openly profess their hatred of america(ians) reallly! and are difficult to understand or not at all ..maybe a mini english course should be a requirement here!! The pictures are much nicer looking than the what you get there. The place is dirty and customer appreication is not there..i feel it's from the top management down..i don't think this place a higher class resort and if this place is an indication of the attitude of the Hilton Family..it's really a shame and i'd recommend finding another chain of hotels but this one i think is a rare execption of negatives..that need better owner/management and a big overhaul of some personnel.