Very bad service and attitude from staff
I stayed here on July for businesss. I was there for 5 days. I didnt mind the rooms being so small since I spent the whole day out and I basically chose it because of the location. Nevertheless I have to say that most of the people that work here have an attitude problem, probably related to bad management. Starting with the girl at front desk who checked me in, then the people in concierge that couldnt find a package that I had delivered. If I didnt insisted on them to look again, I would probably have had to go home without it. One day during breakfast I told the waiter what was wrong with the toast that I ordered 10 minutes before in a polite manner. He replied that if I was on a hurry, I should go sit at the bar. Then he called the restaurant manager to let him know that I was complaining for him taking to long. Incredible.
I think the only nice staff I encountered was the housekeeping ladies. You can find better than this, I changed hotels for the last 2 nights to the Best Western President 2 blocks away: cheaper, good service, and they dont charge you 13.95 per night for internet access.