Great hotel, plan to eat elsewhere
My husband surprised me with a weekend away here last week. It was our first trip to San Antonio, and staying at the Hotel Indigo was a great way to explore the city. The location was great, even though it is at the North end of the Riverwalk; this made for less chaos and people around the hotel, which was a plus. It was a 15 minute walk to the main area of the Riverwalk, and very nice water taxi ride down the river. The appearance of the hotel and the room was great, very unique and comfortable. Loved the Keurig's in each room! There were a few cons to this hotel, the restaurant and it's service was lacking. One morning we went down for breakfast and two staff told us it was closed for a private party (for breakfast?!); when we asked for a recommendation for somewhere else to go around there they didn't have anything close to recommend. The day we finally could eat breakfast at the hotel, the service was slow (restaurant was not crowded) and the food was OK at best. The printer in the business center did not work, and the staff was not very helpful about it. Aside from wonderful service from Alex when we checked in, as well as Matt at the bar, the staff and service was fair.