We anticipated a better experience.
Great location but that is about all I can really say that was good about the hotel. We chose to park at the lot a half a block down from the hotel that was $17 dollars less per day than the hotel charge. Our room was not ready upon check in so we had to check our bags with the bellman and wait until we received a phone call five hours later when our room was ready. So we had to take our bags back to the first floor ourselves since the entrance of the hotel is on the first floor and the check-in desk is on the 2nd floor. The system to use the elevators and door locks needs a lot of work! Every time we got in an elevator with other guests there was a difficulty with the magnetic key cards, and it got amusing as guests were riding the elevators trying to get them to stop at their chosen floors. The same was with how frustrating it was to get into the gym. Someone put a prop to keep the gym door open because the key never would not open the gym door. The pool is very shallow and small and not very good for exercise or even relaxation. The housekeeping is lacking: they came late and only left us three towels for three people. They didn’t even put away the iron or ironing board. Their ‘Corner King” room was a triangle shape and very awkward. The bed and pull out couch are right next to each other due to the awkward shape of the room. The towels are thin and small. The bed sheets smelled like BO. The TV had horrible reception and was a 1970’s boob tube. Check out was old style, we had to go to the desk again... not very advanced.