Not a great hotel to stay
The rooms are smelly - looks like a ghost mansion. The only good part of the hotel is that its on the Civic Center BART/Muni stop - hence everything is quiet conveniently located. We had to stay for 2 nights and preferred this place for its location. You have a 24 hrs Subway opposite the hotel so if you reach late to the hotel - do not be worried about food - the Subway is open for you. The Burger King provides great breakfast and the Starbucks inside the hotel offers great coffee. Some of the staff were not polite but were quiet rude. (I guess its not only me some other visitors have also experienced some harsh words from the staff). If you do not have any places to stay in SFO - then stay here otherwise I WOULD NEVER RECOMMEND this hotel