Courteous front desk and bellman
Arrived at the hotel at about 8:30 am after a 9 hour flight from Hawaii and was pleasantly surprised to find that our room was ready. We used SPG points and paid for an upgrade to a view of central park but Michael at the front desk informed us that there were only rooms with partial view. We decided to forego the upgrade and Michael put us in a room on the ninth floor with a partial view of Central Park anyway. The bellman, Maurice was also very courteous and helpful with a lot of information. These two individuals started our stay in New York on a very positive note and we enjoyed Norma's for breakfast. The Burger joint did not live up to its hype. We thought it was good but not one of the best we've had. The location is very close to Central Park so we rented two bicycles and had a nice ride around the entire park. There are some small hills to climb and my wife (65 years young) does not exercise regularly so we did have to walk our bikes in several areas. Although very close to Central Park, the location on 56th St is quite a distance from Times Square and say 41st St where Newsies is playing. Enjoyed our stay.