Cockroach in room
I stayed there for business for one night. There were a few hiccups to start with: previous guest's receipt lying on the floor, empty soap carton on the floor in the bathroom, dirty toilet, but the staff was very responsive and sometimes, things like that can happen.
When I woke up the next morning, there was a HUGE COCKROACH on the wall. I called to get it removed. REaction was prompt. afterwards, I received several calls from the reception. They wanted my phone number, my email address, the clerk said that the manager wanted to 'offer me something' for the trouble. I was told that they wouldn't offer me night stay, since it was paid by my company (cheap). I checked-out promptly. It has been 36 hours. No one contacted me. Dirty hotel. Poor customer service. I will never set foot there again.