Nice looking, skimpy on all that makes a fine hotel
Six reception computers, two receptionists, one very long line. Our key card fit a room occupied by a woman who'd already checked into it... one more wait in line to straighten that out. Told there was room in underground parking, we toured the entire cramped levels: full. Told that therefore valet parking would be changed to regular parking fee, that bill came to $30. for one night ($6 less than valet). Told the 28th floor restaurant was excellent, we had to ask for fresh pepper, and the soup needed lots of it; service was inattentive, meal was stronger on writeup than cooking. Great views, excellent downtown location, extensive brunch...but overall truly disappointing. It seems the Marriott attention to their profit margin overrides attention to services and presentation.