Sleep deprived: beware the Elevator rooms
I stayed at the Westin St Francis on a short business trip. Room 769 is an adequate, older style room but with a big draw back. It apparently backs onto the elevator banks. I am not a particularly light sleeper but I didn't get much sleep that night. The elevator mechanism noise was a constant during the night and kept waking me up.
This room (and presumably similar rooms on other floors) is a disgrace for a Westin Hotel to offer to their regular guests - I am an SPG member. I suggest that this hotel's General Manager spend a couple of nights in this room and then consider withdrawing it from general usage. I expect a higher standard and a dependable level of consistancy from the Westin brand. My colleague who was booked in this hotel by the same corporate travel agent, at the same rate, had a very different quality room in the newer part of the hotel. He may return, I will not.