Horrible TV controls and early departure fee
On a whole this is a very nice hotel with a very nice room. However, the tv remote control is the worse I have every dealt with. It would take me 5 minutes to go from channel 3 to channel 25. It would take many presses of the remote control button for the channel to change regardless of the direction the remote was pointing. I called the front desk the first night as I was trying to see the yankees / red sox game (was never able to get to it). They sent "engineering" and he tried it and said that is how it works and we are looking into another cable provider. I was like seriously that is how it typically works. 
Well my second complaint is the early departure fee. I indicated on Thursday that I would not stay the night on Friday. They hit me with a $75 fee plus taxes for this early departure. They said even if I would have told them Wed. that they would still have charged me the fee. They also indicated that it should have been the full room charge ($300+) and they did the $75 because I was a gold member. I have stayed in many Priority club, Hilton Honors, and Marriot hotels in NYC and have never had this fee charged. It is unlikely I will stay here again due to these two complaints.