6 Nights in the Palace
First trip to New York I had many expectations - This Hotel is in a great location - close to everything! walking distance to Times square, Central park and right next to the amazing St Patrick's Cathedral (I think I went in there 3 times, so amazing)
We stayed in a Cathedral View Room (worth the extra $$ - not that I saw other rooms) I can tell you that my jaw literally dropped when I looked out our window. The view was totally amazing and more than what I expected. The man who showed us to our room was so nice and helpful - actually every staff encounter I had here was professional and friendly.
The beds were super comfortable, turn down service every night without fail - fresh products in the bathroom and chocolates on the pillows. Ipod dock and great lighting control next to bed.
Ordered room service on the first night as a treat as we were tired from the trip over - ordered the steak and some (fancy) mac and cheese ... the meal was delivered fairly quickly and was absolutely delicious! worth the money. Silver service!
We only had breakfast once as it was quite expensive... It was really nice though and great service there as well.
The concierge were both wonderful - they helped us on two occasions... They organized for us the registration to visit the Sep 11 Memorial, and they also organized a service to pick us up and take us to broadway (to see the Lion King - fabulous by the way)
Overall we were 100% happy with our stay and were sad to leave as we felt like it was home. The hotel is beautiful it was such a pleasure to come and go every day. Would recommend to anyone and if I'm lucky enough to visit New York again, would stay without hesitation.