Ordinary rooms extraordinary Staff
I spent two nights at the Courtyard Marriott and our stay ended up being a pleasant surprise. Because I was using points and staying here at no cost my expectations were low. However the staff from the minute I arrived was as good as any four or five star hotel that I have stayed in. The concierge Neil Fiorito was a huge part of why our stay was so pleasant. He took care of us in a way that was like we were a guest in his own home. The front desk staff was always attentive and helpful. Room service was prompt and friendly. The Starbucks in house was a added bonus for us coffee lovers. The restaurant and bar were very nice we only had drinks but it is Zagat rated. We had a great breakfast at Yolk walking distance from hotel as is Michigan and all the sites on the Gold Coast.