Great weekend. Great place to stay
We were in San Diego for a family wedding. My immediate family had three rooms. After an exhausting flight from the east coast and an annoying experience picking up a rental car, the front desk staff was a breath of fresh air. They were friendly, helpful and efficient. Even though we arrived several hours before the official check-in time, we were able to get into two of our three rooms. They were able to accommodate all of our requests (ground floor rooms, next to each other, portcrib in one room, rollaway in another) These requests were made at the time of our reservations but at that point I was told they couldn't make any promises. I have to say that it was unsettling, not to be assured in advance that they could. However it all worked out, even though it looked like the complex was full that weekend. The grounds are beautiful and immaculate. They have a virtual army of employees out working all day, every day. The pool and hot tub area was sparkling. I was happy that there was someone passing out beach towels. My grandchildren were thrilled that there was a snack bar poolside. They also LOVED the seal pool - big plus. Service at breakfast was good. Food was good. We also used room service and that was prompt. My sister and her family stayed in one of the multi-story buildings. She said her room was beautiful with a great view. It had been recently renovated. Our rooms had not been and I have to say - they're due.They were dark and the furniture is past its prime. However I knew that in advance. The person I spoke to when making reservations suggested different rooms because they were brand new but I chose our rooms for their location on the bay and the view from the rooms. The view was as beautiful as the website showed and my grandkids loved opening the sliding doors in the morning, chasing the ducks on the grass and walking down to the beach. If having a bright new room is important to you, then ask the reservationist which rooms you should chose. What I didn't realize in advance was that the ocean is in walking distance and we ate on the boardwalk a couple of times. Sea World is also just a couple of minutes away - by car. No other way to get there unfortunately. The airport is about 15 minutes - easy drive - if no traffic.