Bed Bugs Beware!!
I stayed at this hotel quite a bit for travel and my last stay resulted in being eaten alive by bed bugs. I called the hotel upon my return to New York and a diagnosis from my doctor and they couldn't have been more unhelpful and insisted I speak to their "loss management" department who went on to insist that my request for a refund of the nights stayed there and the cost of a subsequent exterminator inspection of my own apartment was unreasonable and I would need to speak with their lawyers. Never again!