All I want is a receipt!
I stayed at the Sheraton for a conference. Upon arrival we were greeted warmly and our car doors opened for us. Anytime we returned to the hotel the doors were held for us and we were greeted by staff.
Check-in was so-so. There werwe multiple staff helping one person with an issue while the line was allowed to grow. When we were finally helped the staff was friendly and it went quickly. 
The lobby is pleasant with plenty of seating. You can get free wi-fi in the lobby but only for 45 minutes a day. There is a charge for wi-fi in the room.
The room was clean and comfortable. Although after turning on the a/c I did notice a moldy smell everytime I entered the room.
The gym was the nicest hotel gym I have ever used. Very big and airy with a lot of equipment choices.
I didn't eat at any of the restaurants but if Sheraton was the one catering the conference meals - the food was delicious.
The reason for the poor rating was the check-out. When we checked in I was asked if I wanted my receipt emailed to me or left under the door. I said it could be emailed to me, my reason being was that I need it for my expense report and I didn't want it to become crumpled on the trip home. I checked out on Friday and even though I thought it should be sent immediately, given that they charged my credit card immediately upon check-in, I patiently waited until Monday - no receipt. I check my spam folders as well. I called guest services/billing inquiries multiple times - the phone just rings and rings. There is a message where you can leave your name and also an email address to write to with your request. I have done both over the course of a week, while still calling the phone number that no one answers. Still no receipt or response of any kind. I find this completely unacceptable. I'm sure if the roles were reversed and my payment was delayed then I would have been contacted immediately.