Twin Beds & Loud unit in room!!
I checked into the hotel late after a stressful work day and was told that I would be receiving a room with twin beds. I asked if any other rooms were available and was told that only twin bed rooms were available. I presented my credit card for incidentals and was asked for picture ID to proof who I was. The reservations matched the credit card and others checking in were not asked. When I got to the room it was spacious and the twin bed was not horrible but the venting/air conditioning unit in room 714 woke me up every two hours. That room should not be offered to any guest with that loud noise. I personally think the desk staff was unprofessional and the hotel should never make a room with such a loud unit operational. I won't be back!!