Great location and great staff make for superb stay
I've stayed at many convention hotels but the reception staff makes this hotel a gem among them. After being warmly greeted and provided with a room with a great floor of the state capitol, our bellman proceeded to tell us all about the local area, great restaurants and good sights while taking us to our room. The best came from a young counter clerk (Dianne? Nancy?) who helped me with a minor request, then two days later when I was leaving, came out from behind the counter, called me by name, and asked if everything was taken care of to my satisfaction. Unbelievable! The rooms are standard Hyatt rooms, nothing spectacular, and they did not have the special mattresses in our double room that I've enjoyed in other Hyatts. Nevertheless the room was clean, comfortable, with free wi-fi and a superb view. The 24 hour cafe is the utmost convenience. The hotel's convention facilities were superb and the staff excellent. Efficiency and service are top notch. I would stay here again even if I weren't attending a conference! Great job Denver Hyatt! You all deserve a raise for your efforts.