Beds need replacement
We have stayed in this Hawthorn suites before and the staff were nice enough, but the hotel itself in showing signs of age. Beds were soft and lumpy-pillows too soft. Bathtub was clean, but in need of repair. Room requirement is to leave any used dishes-silverware clean or additional charge would be incurred, however, eventhough we did not use the range, the glass top still had food remenants on it. Apparently housekeeping does not clean the entire room every time guests leave.