Run down hotel and cockroach in my room,
Amex centurion should not recommend this hotel , the room was very run down and the hotel need a total renovation, i check in room 528 on july 24th and was hit by a huge flying cockroach in the middle of the night, i was moved to another room and of course had a terrible night.
Neither the night manager or the girl at check out in the morning of the 25th went beyond "sorry to hear that".I did have a facial at the spa(also run down) to use my $100 centurion credit, I was hit for a $35 up sell in the middle of the treatment.The only bright spot was Nobu, 
guybenhamou@yahoo.com