It's cool, modern and new
I stayed here July 19, 2012. The hotel is exceptionally nice, very well appointed and has a lot of activity in the restaurant and bar. The staff was wonderful, rooms were better than the average Westin and the location can't be beat. Shopping and restaurants are across the street. The breakfast buffet was a little disappointing and could be considered "average" for any hotel but below average for a Westin. Overall, I will stay here again next time I'm in Austin. 
The staff is well-trained in service. Everyone is so friendly and helpful. The doorman, maid, desk clerk and waitstaff were all wonderful.