Convenient location if a bit bland
Stayed at this property for five nights to attend a conference and visit my daughter. While I have been to Boston several times, this was my first stay at the Marriott. Centrally located. Front desk staff were exemplary, making check-in feel like a Ritz Carlton or Four Seasons - obviously well trained and managed. Small lobby that is often quite crowded and loud. Rooms have been recently renovated, so both the furniture and soft goods are fresh. Great corner room on high floor with view of Back Bay and the Charles, but bathroom is tiny and ho-hum. The only restaurant is a combo sports bar. Cold breakfast buffet was way overpriced, though the staff were very friendly and polite. Instead go to the Au Bon Pain in either of the two adjacent retail centers - better selection and half the price. Also be sure to shop at Shaw's grocery store immediately across the street for bottled water and snacks. Lastly, for a great salad bar, check out the Blue Glass Cafe on the ground floor of the John Hancock, a couple blocks away. Instead of the Green Line at Copley, consider using the Orange Line at Back Bay Station. Just as close and faster.