Great Stay - No Issues
We stayed in the Swissotel from May 24-May 28 and had a fantastic stay. There is a nice lobby with ice cold water with fruit added in which changes flavors daily - a great treat as it was such a hot weekend. The room was very spacious and clean. The AC worked wonderfully, even though a touch loud but that is the same in any hotel. Having a mini fridge in the room for our use was also a big plus. We found the beds to be quite comfortable.
The unique way the elevators operated seemed to make them run much more efficiently. My only complaint, if any, was that there needs to be more plug outlets in the room. Overall a great stay and I would certainly stay here again.
A quick tip..rather than walking down to Michigan St there is a set of stairs accoss the street on Wacker which leads you across a closer brigde and much closer to Navy Pier or even just for quicker access to Michigan.