Despite the Hurricane....
Came back today after our eventful trip during Hurricane Sandy. Hotel staff were friendly and really helpful and their customer care during Hurricane Sandy was excellent. Nothing was too much trouble and they were happy to help secure us another night if it was needed. Luckily JFK opened on Wednesday so we were able to catch our original flight but their reassurance certainly calmed a few nerves for us. Breakfasts are really good with a choice of hot and cold buffet which is included in the cost of the stay - can be a bit crowded at peak times but they do have extra seating in the bar, so we tended to have an early breakfast to avoid the rush. Location is good just a few blocks from Times Square - I did read the review about the area before we went - but no problems for us at all. To be honest I would have not have even known there was a parole office on the same street if I had not read about it beforehand. Room was clean and and the kitchen area is well equiped (only small thing I could mention was there was no kettle and when we asked there was not enough to go around) the beds are really comfortable. Would not hesitate to stay there again.