Birthday Night at the W.
We recently spent a birthday celebration night for my wife at the hotel and had a fantastic stay. Laurelin went over and above the normal level of service you would expect. Or room was perfect with a nice view, comfortable bed, quiet heat and A/C and no disturbances. We were within walking distance of the Art Museum and our chosen dinner spot (the Berghoff), so the day and night were very low stress and enjoyable. Laurelin had a nice card and a few other surprises ready for my wife when we arrived, which made it all the more special.
Thanks to the W and especially Laurelin.