Stupid Management
OK so when you have a problem good luck a manager!! The front dest staff is very nice and they try very hard to help, but getting somethings done sometimes needs to be done by a manger. EXCEPT they are NEVER THERE!!! Why would a Hotel not have a manager on every shift? I got stuck in a room that had no cold water!!! The carpet is fealthy, they elevators are scary, almost wonders if you will make it to the next floor. Just gross! I feel bad for the people that work here. I heard that this hotel was owned by USC, why would they allow these kinds of conditions. Maybe the Dean should go in and take a look. Better yet stay a couple of nights there!! Thats what I'm talking about. My next trip to California will not be spent in that Hotel. I would like to to mention one more time, that the front desk was much help to me considering my situation. Bravo to Amanda and Scott for having so much on your plate, and still being professional and very helpful. I did have a great time in LA, thanks for them giving me advice as to where to hang out. If there was a manager around to hear this that would of been awesome, but my time was up in LA and it was time to go and the 3 days that I was there never did I see a manager or able to talk to one. Shame on you USC and Radisson! I really wanted to give a 3 star for the front desk, because everyone there was great! But the management not being present to help out just bugs me to no end.