Unexpected noise
I recently spent Friday and Saturday night at the Omni. I chose the property based on location and ratings. Upon checking in about 1 pm and entering my room on the 5th floor I was happy I selected the Omni. I went for a quick walking tour of the area. It is in an area with lots to offer. Steps to Cartier and better shops, nice upscale dining, casual dining, even a bakery. I returned to my room about 5 pm. I turned on the TV but could not get national networks, a weather issue I was told. Not a bid deal. The bigger deal was construction noise starting around 6 pm. I thought they were remodeling the room below me. I called the front desk and was told the Lladro store, street level below, was remodeling the space for a new store. They were issued a permit by the city to do construction from 6 pm - 8 pm Friday night. Staff offered to move me to another room but none available until next day. Once construction ended it was still a noisy room, lots of traffic and a bus stop across the street. Not a great nigh'ts sleep. I accepted the offer to change rooms and the next day was moved 5 floors higher. A big plus - the staff, all friendly yet professional.