Good Location
We had a free room for a medical conference (my parents), and for having the hotel paid for, it was very nice. We avoided all the extra costs, but it is true- this hotel is super overpriced. However, it IS a major junction of SF, so that's par for the course. Easy walk to a lot of great places, art museum park is directly behind, nightlife is close, BART is close, and China town is a mere few blocks away. I would never choose this with my travel budget, but for business people or parents, it was fine. 
The non-free internet annoyed me though, though I often got around this by using the free internet in the lobby. Try that approach.
Getting the car out of the garage was a hassle at times, at other times very simple. Once the guy forgot to call down, and we waited 45 minutes...