Way overpriced, although the location is wonderful
The location of the hotel was perfect, but the price just wasn't justified. It was over $350 per night and that was without parking. The wastebasket in our bathroom was not emptied when we checked in so we had to call the front desk. The decoration was cute, but the room was missing a table, having a stuffed bear at about the same height instead -- useless for room service. We were going to take their free shuttle to the Bainbridge Island Ferry on Sunday morning and so ordered breakfast from room service. I put the order on the door to be taken at night so that we wouldn't be served late. I asked for it at 8 a.m. and it was delivered after two calls at 8:45. And then the bacon was burned. I will say, however, that the charge was reversed after I complained. We had breakfast in their restaurant on Monday morning and the service was really slow there too. Their free shuttle was not running on Sunday morning (after being promised on Saturday night when we checked in). The guy at the front desk said we could take a taxi and what was the big deal, it would be less than $10. BAD attitude. The person at the front desk who later refunded our room service bill was shocked at the attitude as well. Anyway, too bad, because the hotel location and view was great.