Poor service
I couldn't have been more disappointed. This was suppose to be a wonderful Anniverssary celebrations (25yrs) for me and my husband. I came in 2 days prior to our reservation July 2012 and confirmed our reservation. The director of marketing suggested I reserve their town car to ensure we have transportation to dinner. 
We arrived to our room. At first everything looked great. We got dressed for dinner and went down to bellman to let him know we are ready to be taken to Oceans prime to be told they had no reservation. Instead we took a taxi. Upon coming back to our room after dinner. We changed got settled in and noticed to toilet running. It would not stop. Then we went pulled back the blankets to bed to find a large sunken in dip on one side. It was near midnight and just wanted to sleep. It was unbearable by 3 am and almost called service to switch rooms but realized the night was over. Around 7 am we packed to check out, now toilet not flushing at all, and while picking up our things and cleaning up we found old food crumbs under bed and trash behind dresser. I've had better stays at the Marriott for a heck of a lot less. 
Upon check out I shared pictures of bed and trash. She was apologetic and said she would pass on to management. It's been 3 weeks now and not one call. This is not what we expected from a prestigious hotel. 
We would not recommend this place to anyone. But would highly recommend the broad moor anyday!!!!