A welcoming stay, as always
I recently returned from Boston and my 3rd stay at The Back Bay Hotel. I really love this place. It's location is definitely a huge plus point - right in the heart of the Back Bay area, within easy walking distance of some great shopping (Newbury Street, the Prudential Center etc), restaurants and Boston Common, as well as a number of 'T' stations. 
As for the hotel itself, it has real character throughout: from the buidling (the old Police Headquarters, to the classic decor, to the people working there. The rooms (although not necessarily huge) are comfortable, very clean and have great bathrooms. The bar (Cuffs) downstairs is a great place to hang out, relax and defrost in front of the fire and feels much more cosy and welcoming than a lot of hotel bars I've been in. The staff have been fantastic on every visit and this time was no exception. They smile, say hello to you in the corridor and hold doors open for you. I have always made to feel like a welcome guest and will definitely return to the hotel in future.