OK rooms, TERRIBLE service
When we checked in we were told that we booked a smoking room, even though we weren't told this online or in our confirmations. They claimed that with EZtobook, you're booking smoking even though it doesn't say, and that's not their fault, it happens every day. The room was clean, but the stench was overwhelming. They told us that in 2 days they could move us. Despite asking several times before then, when that day came they didn't know what we were talking about and there were no rooms. After more talking where they insisted it was our fault, all of a sudden they found a room for us! Why the lie? We called and emailed EZtobook, but never received a response other than the automated one. Worthless service on all counts, never again book with EZtobook.