Was going to give a zero but that wouldn't be fair.
Take it back, the one is for the location. Old which is no problem. Huge room, large closet. We had lake shore view. Let's see, just spent two days there. Biggest problem was lukewarm water, really, no hot water for shower or sink. I'm way past taking cold showers. There were no hand towels or wash cloths. I turned on the floor lamp and got sparks from the outlet...the wires were showing and completely frayed. The room was very warm. We called housekeeping to bring towels and show us where the thermostat is. The woman brought BIG towels (still no hand towels or washcloths) and told me to call housekeeping about the thermostat. I had called housekeeping--that's why they sent up the towels! So checked at the desk, turns out there is no thermostat. There is a blower speed on the fan. The window is the thermostat. They have either heat or a/c so when you get unusually warm weather in early April when they're still on heat they'll send someone up to open the windows (which they did do). I am not a computer expert but I'm not a dud either (small home business, mini-network). I never could figure out their "free internet" system.