Noisy, poor customer service-DON'T stay here!!!!!
We decided to stay there after reading the good reviews. We were so disappointed. Lombard is a busy street. Our room was facing the street. When I asked the front desk if we can change rooms she said very rudely there would be a surcharge. We barely got any sleep the 2 nights we stayed there. My parents also stayed at the hotel and did not sleep because the room next door had their television blasted the whole night. They called the front desk who suggested my parents call the room. They did NOTHING to solve the problem. My in laws also stayed there and could not sleep due to the street noise. When they asked the front desk for a new room they received it with no surcharge. Positive side it was clean.