very unhappy
I had booked a hotel room for an overnight stay, I had to cancel this reservation. I cancelled in the alloted time to not get a cancelation charge. This wonderful place still charged my card and fought me tooth and nail to refund my money. When said refund was actually done the account was charged again instead of refunded. I found the manager not as helpful as one should be with a problem like this. I recieved no apology not nothing. I would never book a room at this hotel.