Very poor management with their Park, Sleep, Fly Program
My wife and I recently booked a room at the Radisson due to their park,sleep, fly promotion.
While checking in, I asked for a 4am wake up call. At 3am I got my wake up call. Since I was awake, I thought I would go ahead and take a shower, then go down to the lobby for a cup of coffee while waiting for our shuttle to take us to the airport..............but to my surprise...........no coffee !!!!! I would have expected a place to get coffee other than having to make it in the room.
Then our our return trip, I did as I was instructed..........and called the hotel after we picked up our luggage..walked to Ground Transportation Zone 2. I was told the shuttle would be there in 10-15 minutes. After 20 minutes, I called again to the hotel. I was told the driver was on his way. After another 20 minutes, I called again...........
After waiting for over an hour, the shuttle driver finally showed up. I asked him what the problem was and was told that he did not know we were to be picked up. he said the "girl at the desk was by herself". 
The shuttle van smelled of cigarette smoke...............
The driver gave me a card and told me to call the hotel and that they would "possibly" give me a complimentary free night the next time we decided to use the Radisson as the Park, Sleep, Fly hotel. I told him that I didn't need the card because I would NEVER stay there again.
I suggest staying away from the Radisson if you intend to use the Park, Sleep, Fly promotion.