45 minute wait for valet to bring my vehicle around
The sheets were never changed, they tuck the same sheet on the bed for 3 straight days. Valet service is terrible, our luggage from the lobby to our room took half an hour. Valet took 45 minutes to get our vehicle from the garage which is in the building. This hotel is highly understaffed, staff is curteous but that does not make up for lack of service. The view from the room was great, which is the only positive for this hotel