NO Charm no ambiance
With all of Bostons history and chic places to stay I would not choose the intercontinental. The only thing nice about this hotel was the lobby with the nice bar/lounge and the tub. Other than that it does not have any character and the only way to describe the room is blah. In the middle of the night when the toilet was flushed it overflowed so I threw all of the used towels around the toilet until help could arrive. They came quickly and took care of the toilet but when the gentleman left he muttered something which I thought was someone else will be up. I waited for 20 mins thinking someone would be sent up to mop the very wet flour clean the toilet seat and provide new towels. No one ever showed and being I was so exhausted that I went back to bed. So in the morning we (group of 4) had to wear our shoes in the bathroom. We also had to call for towels being they were all around the toilet. It is not what I would call ensuring that your guest are well taken care of and they seemed to think we should be thanking them for the honor of staying there. Well after having such an experience I will never stay in any Intercontinental hotel again. Find somewhere else to stay when you visit the beautiful Boston.