Nice Grounds- the rest is a let down
Best I can say about this hotel is these are beautiful grounds! The rest is a bit of a let down from there- Truly Average staff in some cases with a bad attitude at check in. I was there on business and 2 packages were sent to me via FEDEX and the bellman had left them on the stairwell near my room, outside?!?!After I specifically confirmed with Jay at check in if I needed to wait for them or can the bellman let himself in and leave them inside the room- I was assured by Jay at check in that they will be in my room when I return from Dinner. No common sense in that one!(Jay or the bellman) Could have been stolen. Also I checked in at 6:30 pm and left the following morning at 7:15 am- I only had a chance to sleep here- no pool, golf, spa, etc.. Yet all guests are billed an extra $28 per night plus tax,, My company will not accept this in the future- so we will not be staying here again. There are many top notch hotels with less attitude at check in , bellman that are consciences and aware of their work, bathrooms that are better kept ( tub/shower chipping) and possibly ones that are aware of what corporate travel hotel expenses allow and simply wont allow when it comes to added fees like "resort fees"..