Prime attention
This Hotel is simply our favourite...and that's not because of its excellent location right in the middle of Manhattan- there are plenty of other hotels around- or of the beautiful old NY style decoration- it's actually an original art deco gem- it's our favourite because of its people!
From the doormen to the waiters to the receptionists, they are all very friendly and always willing to help...and we've been seeing the same faces for years now, which shows they must be happy in their jobs, which definitely reflects to the customers.
Outstanding is the lady working at the Priority- Club- Desk, AnnMara.
Whatever problem you might be encountering, she solves it....Your plane arrived at 5am and your reservation starts at 2pm? AnnMara resolves it. You lost your wallet in the taxi last night....talk to AnnMara....always with a big smile, helpful, efficient!
WeWill be back very soon.