In need of a mom or a dad
The hotel is a nice old red building. The hall is mighty impressive and very big, but the "wow" effect stops about right there.
I was put in room #575 which was a small but comfortable room in the back of the hotel. It was quiet but quite dark, with one small window. The walls were painted grey and beige and the king size bed took most of the space and had a huge bump in the middle. The bathroom was well equipped but lacked ventilation and smelled a bit of mildew. 
I had my first meal downstairs at the hotel pub. They offered a full menu. The food was terrible. The chicken soup came right out of a can and cost $6. I could not even eat the crab cakes, and the iced tea I ordered had the taste of an unclean pot of coffee. The waitresses were very busy talking to one another about shopping.
I felt there was a huge lack of management supervision. If managers could show up at their hotel once in a while, they might have a better idea of what is needed. My room was not cleaned before late afternoon. I usually like The Westin, but I would grade this one as a B-. The location is not ideal either. It is close enough to the river, but a few blocks from the center of town.