Location, Location Location!!!
My husband and I just spent 4 wonderful nights at the Cassa and we hated to leave. Everything from the fact that our room was ready for us when we arrived at 9:30 am to the fact that the room was spotless made our stay almost perfect. The beds were amazing (the pillows a little too soft) and it was very quiet for relaxing after a long day exploring this awesome city. The staff was terrific, very helpful and friendly but not fake, they genuinely seemed to like their jobs and were happy to assist us. We visit NYC at least twice a year and this is by far the best location we have stayed, so close to everything. The only thing that could improve this hotel would be internet access (they charge $10.00 per day) and coffee in the rooms. We will return!