Never again
We make a habit of booking various hotels in Boston, our nearby city, for outings such as shopping, symphony, or just a fun night in town. Our last two trips to the Park Plaza were the worst and we will not return. During one stay, we were informed by the tea sommelier that although the high tea had more than enough empty tables and could accommodate more guests, there was not enough staff to accommodate us, bad weather, not enough staff made it to work.......in torrential rains, we were informed that the hotel no longer offers umbrellas to guests?!? Apparently too many guests walk off with them.........and apparently no one in managment at this hotel has the brain power to take the guest room number down while dispensing such a mundane thing as an umbrella.........that, and dirty tired rooms.......really just tired will keep us away........