Hyatt wannabe
Where to start..
Spent three nights over Easter weekend (fri, sat, sun). We hVe been to Philadelphia a number of times and we have stayed in Hyatts before. Overall this did not measure up.
Upon arriving in the room, the window had not been cleaned and still had hair gel smudges on it - nasty. 
The room was on the side so it was near the highway so we got a lot of noise from the truck traffic (and we were on the 17 th fl)
Sheets are poor quality-flimsy- and literally had holes in them. Dingy wash cloths. Very shoddy furniture. No closet but a space to hang stuff in the furniture. No real space for luggage. 
Internet service is at a premium price and is slow. Movies in the room cost $18 and you can't pause and come back! 
Over all impression of bar/restaurant area is that it needs to be updated, and scrubbed after a spring break week was held here. Really, the upholstered seats are dirty and thread are and the wood is worn ad dingy.
Absolutely need more staff. Long wait at checkin and no one to man the convenience store so it was locked. Nned something? Tough.
Way too noisy in the halls. The doors do nothing to block the hall noise and there were a number of parents in the hotel that thought the halls were an extension of their rooms so the children ran wild in the halls.
Not centrally located and requires walking across the highway but once across, you are in society hill so not so bad.
Left our room around noon the first day and returned around 4. The room had not been cleaned and as we were watching a movie when the maid returned and couldn't pause it, we went without having the room cleaned. Again, they need more staff.
Also, while the bathroom is clean, the doors and walls are dirty. Someone needs to train the staff to look around and see what else needs to be done.
The coffee maker is one of those that takes a paper cup and makes an individual cup. What happened to the carafe system of a Year ago?
No complimentary coffee in the lobby. They have a Perks coffee kiosk that charges starbuck prices. 
Overall, would not recommend nor will we return next visit to Phil.