Terrible
I stayed here for a few days in June. I travel frequently and this was just an awful experience. My room was in a state of disrepair. Rotted base boards and an air conditioner that was trying very hard but at the lowest temperature only kept the room less than hot - definitely not cool. I was locked out of my room for an entire day and kept reporting it and waiting for security who never came. Finally went to the front desk yelling and they had it fixed. The doormen were rude, did not offer cabs, except when there was a private car available which they tried to talk people into getting into for a fixed price. Twice I witnessed an altercation between a staff person and someone else on the street in front of the hotel. The hostess in the breakfast room would not seat me until I asked twice for a table. The room service was good and the staff standing in the lobby was friendly and helpful.