Bad customer service with bad house keeping.
Right now I am staying in this hotel and feeling sorry for booking here.. First, I was mislead. I called in before staying here to check if they have microwave request option. Some body who was attending our call said yes, they may make arrangement as soon as we reach here..When we reached, we got to know that there is no such option present here in this hotel.. It is hard for me beacuse I have 16 months told and 4 yrs old kids with me. I need to do lots of planning before travelling.
Second, housekeeping is horrible. They forgot to refil our coffee space with sugar or coffee cups. I had to get to the lobby o get some. When I found out there is no sugar either, I called their front desk to complain about it. The personal did not say sorry for the poor house keeping. 
When we checked in we saw there is no proper fridge in the room.. so, we requested for one.. They did not called us in to say whether they can provide one or not. Next day, we had to ask again to get one.
Third, the marina view is horrible.. We just saw some docked boat and a airport terminal with some plane noise.
We are staying here for 4 nights.. It is not a good hotel to stay. Parking fee, internet fee and even the movie charge is also very high..