DATED WITH AVERAGE CUSTOMER SERVICE
I stayed at this hotel for 1 night prior to flying back to Australia. It is quite old and dated property, the barhroom is miniscule withe the bath over the shower inadequate. I wanted a shower but it kept going from cold to hot every 20 or so seconds, no consistency. There were stains on the sheets and a terrible smell in the hallways. There is one restaurant in the hotel which i did not eat at as the prices were ridiculous for what you got, considering Mc Donalds was next door for a quarter of the price.What was really dissapointing was our flight back to Australia was 11.30pm the following night, and i asked for a later checkout if possible, they said yes but for 5 extra hours it would be $69.00 plus tax, even though i prepaid the whole night for $104.00. This to me is price gouging and i think they like taking advantage of this. I had my wife and 8 year old son, what was i suppose to do, hang out at Lax for 11 hours. This was the first time at this hotel and it will certainly be my last.