Beware - Don't stay if you are booking through a 3rd Party Reservation Site
I agree with the previous reviews that the hotel is nice and has a pretty good location. However, my husband and I booked a room for a romantic get-away through American Express travel. We paid over $330 for an Executive Suite room. When we arrived at the hotel, we were told that we had been upgraded. When we got to the room, we were shocked to find a tiny, standard room with a king bed (so much for the romantic suite I had painstakingly selected). We talked to the front desk and were told they had us booked in a standard queen room and could not switch us, despite the fact that we had paid over $300 for a room that they admitted had a standard price of about $210. We had paid the going rate (same as the Alexis website rate) for an Exec Suite room. They said that we should have booked through the Alexis website to get a guaranteed room type. Even worse, we didn't receive any sort of apology. Am Ex travel then called the front desk to try to fix the situation - again, they wouldn't help us. After we arrived home, we contacted AmEx Travel to get a refund ( which a month later we haven't received) AmEx did tell us that they had a confirmation from the Alexis for an Executive Suite room and that the booking error was the hotel's. I then emailed the Customer Care staff at the Alexis to let them know about the situation and I've received no response. If you don't book through their website, they just don't seem to care about your experience.