Never again in this lifetime
To start, I called the hotel to get the code for a special conference rate. The hotel insisted on booking the reservation for me an told me that it wouldn't affect any promotions or points. That was a lie as it did cost me 4,000 points. The hotel is in a good location, but it's in decay. The phone next to the bed didn't work. I was only there for 8 nights, so I'm sure they'll get around to fixing it someday. The bathroom vent had more lint & dust that I've ever seen on a dryer vent, but that was consistent with the cleanliness of the room as the maid never removed dirty dishes. I put this, and more, in the email survey which was ignored. I usually split my stays between Starwood and Marriott based on location, but this hotel has convinced me to boycott Starwood for life.