The most difficult review I have done
I have stayed in hotels and resorts all over the world, and never have I come across a review as difficult to write. I will start with the good, and then the bad. If i could give half stars I would give this place 3.5
The good
1) Location - directly on Michigan Ave
2) The rooms - nice, clean, bed was comfortable
3) Dining/Bars - lots of options, even though we are elsewhere
4) The doormen will get you a cab in less than 30 seconds
The Bad
1) They will nickle and dime you for every last penny, and i felt cheated
a) the mini bar has no price guide. I drank a diet coke from it and was charged $7.12 after tax. I understand you pay a premium for the mini bar, but this is above any beyond what should be legal
b) the gym they charge you $12.00 a day to use it, or $15.00 for your entire stay. I have never seen any other hotel in my life charge for use of a gym
c) parking is $57.00 a night. This is a high rent district, but this is still about $10.00 higher than average
d) our shower was 100% stopped up when we got there. They had to snake the drain during the first night
e) coffee had not been replaced from previous guest
Full disclosure - I paid $89.00 a night through priceline for this hotel this previous weekend. Would i come back for that price? Absolutely. Would I pay the $179 weekend advertised rate? No chance. There are other properties that make you feel more valued and you wont feel like they are trying to take every last dollar in your waller