Terrible Hotel
When we arrived, they did not have our reservations fully put together. Six of our group members had to sit in the lobby for 1.5 hours while the indifferent/lazy front-desk workers meandered about. At one point during breakfast, which was free (the only redeeming value of the hotel), the attendants left the front desk for more than 20 minutes while a line accumulated and the phones rang nonstop. The wifi was terrible, albeit free. The keys to our doors did not work for more than 24 hours at a time; not surprisingly, when you went to the front desk to ask for new keys the attendants were incredibly rude. At checkout, the front desk atttempted to call our room, however, the room's phone had not worked since we arrived, so we were unable to answer. Accordingly, the front desk sent an exceedingly rude representative to our room to inform us that our checkout time was approaching and that the time at which we desired to leave was "irrelevant." I would recommend staying as far from this hotel as is humanly possible. It represents Jacksonville, FL really poorly as the other people we have encountered have been very gracious hosts. Stay away from this hotel and, especially, its front desk.