Made the right choice.
With so many hotel options in Boston it took a while for us to decide on The Lenox Hotel. The staff starting with Ashely who took our reservastion, the doorman who greated us upon arrival, different staff we passed in the hallways,Kristi (concierge)who gave great restaurant suggestions and ending with the gentleman who brought our car from the valet parking when we left were all friendly, knowledgeable & helpful. The location is wonderful. Just steps away from restaurants, the "T", shopping and historic sites. We had a corner room that was spacious and very clean. Some reviewers commented on the furnishings being outdated. We thought the furnishing fit the style of the hotel. Modern day cookie cutter furniture would not fit the old world charm of the Lenox. The bed was quite comfortable and we did not hear any noise from outside our door or from our neighbors. We did not find the bathroom to be too small. In fact we found it qute spacious with lots of counter space and shelves to put our toiletries out on compared to many historic hotels we have stayed at. If you are looking for a sleek modern hotel in Boston do not pick the Lenox. But if you are looking for a charming old world historic hotel with fantastic service and one of the best smelling lobbies around then I would highly recommend The Lenox Hotel.