Great location and value but needs a refresh
We had booked to stay at St Giles The Tuscan, which is next door to The Court but we were given an upgrade due to its current closure for refurbishment.
We booked the hotel based on the reviews promising quiet rooms and were delighted to be upgraded a second time to a 16th floor executive suite when we checked in, ensuring that we were well away from any street noise. We were also given a free wifi password, which we had expected to have to pay for.
The location of the hotel is excellent, just a short walk to the subway at Grand Central Station and with Scotty’s and Blooms diners providing good value food just around the corner on Lexington Avenue, and Nirvana offering stylish Indian food in between them.
Our room was huge with a spacious sitting area, large screen TV and sound system. The bed was also enormous and very comfortable but the bathroom was a bit small. It was all very clean but the room was also pretty tired. The bathroom had not had a refit for many years and the TV and sound system were ancient. We were only able to get a black & white picture from the DVD player, which the technician was unable to sort out, and on our last night the sound gave up all together.
Our biggest issue however was with clunking heater pipes which happened every few hours, day and night. It was still preferable to the hotel above a fire house that we stayed in on our last visit to New York, but it did not make for a good nights sleep.
I would not want to give the impression that it is a bad place to stay. We enjoyed our stay, and at the price we paid it was very good value for money considering its location, but it was not the height of luxury that the web site suggested. The staff was friendly and helpful and I would imagine that its sister hotel next door will be an excellent place to stay after its refit, which The Court also needs.