Small rooms, $ internet, $ parking
I don't have a lot of experience with downtown hotels as opposed to freeway motels, but this experience will keep me on the freeway. Not only did I have to pay for parking and pay for internet access, but I couldn't even use one of the baggage carts to transport my baggage to or from my room - a bellboy or whatever your call them intercepted me and informed my how glad they'd be to do this for me..... Basically, it was a polite "back away from the cart.." speech. Sorry, I don't need to be coerced into tipping someone to handle my bags. My wife and I chose to lug our baggage to and from our room without the convenience of a cart.
Yes, as least one other reviewer noted, the room was cramped. And, having to pay for internet service in your room is an inexscusable rip off.
Pay for parking?? I know this is expected at downtown hotels that do provide you with the convenice of being within walking distance of almost any downtown destination (thus saving you the hassle of finding and paying for a parking place), but $28 a night is pretty steep, especially considering that my freeway motel, with a spacious room, free breakfast, and free internet, has a $0 parking charge. Oh, and since it's valet parking only, you can add tip expense to the parking.
I stayed at a fairly new downtown hotel in Dallas a year or so ago, and almost all of my complaints would echo if I'd bothered to rate that establishment, even though that hotel didn't burden us with obtrusive bell boy "service" and you didn't have to endure valet service (i.e. tips) to get to access to your vehicle.
Essentially, we're probably attempting to live above our "station" in life when we stay in such establishments. If you're travelling on an expense account or arrive in Bentley, this is probably a great place to stay.