Try harder
Bottom Line Up Front: Poorly designed rooms with a severe lack of attention to detail mixed with a "per device" fee for internet leaves this hotel in the overprice and underdeliver category. Saving grace, location.
This was my second stay at this Hyatt and while the first was forgetable this one actually sank down on the totem pole to a place that will be memorable for unappreciated reasons. While hotels in NYC are expensive the Hyatt is tipping the scale a bit to charge at this price point. The lobby has a very cool vibe but is quite small and often seems to have events going on in half of the space, so if you want to just sit and enjoy the energy of New York in the lobby, you can forget about it, becuase you won't find space to enjoy the opportunity here. While I travel for business and often pay hefty sums for wifi, I was blown away at the "per device" fees that were charged. When I complained of the per device fee the charges were reversed, but honestly, getting me once at 12.95 per night should suffice even the most greedy appetites. While the hotel indicated it was a service provider issue, it is happening at this hotel, which makes it a Hyatt issue. Similar to others I found some of the managers etc. to be less that guest friendly in their understanding of my dissappointment and concern. It seems that apologizing is not a standard practice, which for these rates I would expect a much more refined and worry free experience. 
Moving onto the room, it was well appointed with some interesting furnishings and the standard enjoyable bed. However, it seems that this is the end of the experience. They have a nice "green" feature that turns off the AC/Heat whatever when you leave your room for an extended period of time so when I returned from working all day I came into a soggy room that still felt like the humidity from the shower I took in the morning was lingering. I am glad to be green, but I would prefer to be comfortable at these prices. Secondly the bathroom seemed to be created with short people in mind (I mean my mom short, at 4'11") The toilet abuts against the wall which has a shelf that I nearly knocked my head on several times. A taller person may find that this shelf gives them a nice bruise on their spinal cord, should they want to lean back. The angular furniture, while beautiful, is not functional it has sharp drawer handles that I cut my foot on and hit my shin against. I found cobwebs. The bed was poorly made. The bathroom never felt clean. Severe lack of convenient outlets. And finally, the lightswitches were designed by George Jetson, I really wish he could actually tell me how to use them!