Rude Staff OK Hotel
I recently stayed at this hotel and I have to say that I was shocked by the rude service I received from the staff all weekend. I will provide two examples. The first occurred when we could not get the room temperature below 74 degrees. We were told that the maintenance people were not around and there was nothing that could be done. No one came to our room to even look if there was something we were doing wrong with the thermostat. 
The second and most insulting was the very rude service I received from one of the front desk clerks when I checked out. I am not sure what the gentleman’s problem was but he grabbed my keys said “what room” then said “your done.” I asked if he can help us arrange a cab back to the airport and he said “that’s not my job.” I travel for business at least once a month and have never had a front desk clerk say such a thing to me when asked to help arrange a taxi. Additionally, when I called the taxi service (had to get the number from a taxi driving by when I was outside) they did not have the hotel in their database because it was new. Fortunately, the vale were able to help and although I had to call they found the address. 
I understand this is a new hotel but for the price I feel the service was extremely poor. Probably not so surprisingly after I returned home I contacted the hotel to let them know about my experience. No one ever got back to me. Given the range of nice hotels in downtown Denver I would consider somewhere else if the price is similar.