One time stay only
Unfortunately, I cancelled a reservation to paramount hotel in search of a hotel closer downtown, I cancelled max hotel for something better but then lots of hotels were booked so it was a choice of this hotel, silvere cloud I lake union or silver cloud in broadway so I opted for a boutique hotel. What a mistake! Limited front desk personnel required a 15 minute wait, the first time to check in and the other time to complain about garbage of food piled up on top of garbage can outside of our room! Most important complain would have to be the most uncomfortable bed which brought my husband and I with extreme back pain every morning! The flat pillows offered no cushion. The limited tv channels did not distract us from the discomfort. We asked to check out after the first day but were told we had a prepaid plan which seemed rather odd because I made the reservations from their own website...anyways, they did roll over a fridge and microwave fit for a frat house or dorm...no dresser for clothes to store in so I lived off my suitcase for the next 5 days. The bathroom was clean and did provide hot water. The view was fantastic but the drive downtown was too far! This was not the right decision for us, lesson learned. We are already booked at the westin in November for the same price! This hotel needs to upgrade their customer service and amenities to charge the same price as their downtown 5 star counterparts...it's a good thing Seattle itself was worth the trip!