It is what it is
For the price you pay in NYC this was a decent place to stay and I would stay there again. The location was good -- walking distance to Penn Station and a reasonably short taxi ride to many other attractions. The room was clean, nothing to complain about there at all. Upon getting off the elevator I was dismayed to see our room was right across the hall. I figured we would hear the elevator all night, but I never heard a thing from it.
The buffet breakfast was adequate. No gourmet food but more than just carb-heavy sweet rolls and bagels. The bedroom was simple - the bed, a desk area, and a chest with the TV on top. The toiletries were OK if you hadn't brought your own. They were not a luxury brand but they would suffice. About the only disappointment was that there was no little safe in the room. I find that to be a nice peace of mind amenity when staying in the city, not that anything happened to our possessions. 
Everyone who worked there was very pleasant and helpful, right down to the housekeeping staff.