No Amenities
Housekeeping dropped the ball--no bottled water, no coffee packets, no toiletries, dirty towels on sink counter and small table.........called the Care-line requesting replenishment and also mentioned problem to front desk.......dirty towels removed, but not replaced, toiletries supplied, no water, no coffee....someone should have inspected room to ensure room was ready for occupants........front desk did offer a different room, we declined as we thought this was a quick fix........bad assumption..............on return trip, we were comp'd to an upgrade.........very nice room........and a very nice gesture.........we almost canceled but decided one bad stay didn't necessarily mean no more stays......glad we returned............convenient, free shuttle w/8 pieces of luggage, pretty gardens, friendly staff