Location, location, location
Not a Hilton nor a Motel 6.... Somewhere in the middle.
This hotel is a good price and location for Seattle. Very close to the Space Needle, monorail and Seattle Center, and also the Duck tour. There is also a Walgreen's just down the street that has a Chase ATM.
We ate the breakfast twice and enjoyed the food. Good for it being complimentary. As others have said it was busy, but we never had a problem finding a seat. The food was readily available when we were there. A line for the waffle's which might be a little wait but I don't know what else the hotel can do about that, there were 2 waffle irons switched on.
Very small rooms so be prepared for that, so there are no surprises. With that said it does the job when you don't spend much time in your room since Seattle has so much to keep you busy.
We did get upgraded to their penthouse suite on the 5th floor for one night after our cruise. A much appreciated upgrade.
Customer service was always good at the front desk, we checked in bags, booked Shuttle Express, all with very attentive service. They even checked us in early so try asking, if they have it available, I'm sure they will let you have it.
If your plans involve staying in Seattle to visit the Seattle Center, consider this hotel for location. A short 5 minute walk to the Seattle Center which has the monorail straight in to downtown. From the downtown monorail station, it is about a 10 minute walk to Pike Place Market.
I'm giving this hotel 4 stars since the rooms are small and the hotel is on the older side, but it is maintained well, so not a big deal. I would stay here again no problem even with the small rooms.