Watch out...the cleaning staff is not honest
Stayed at the Omni Austin Downtown this past Saturday night for a getaway for me and my husband. When we got there the bar and restraunt were both closed down due to something going on on in the Lobby...would have been nice to know. The room was nice but was woken up early due to pipe or plumbing noise when our neighbor got into the shower...thought it was an alarm of some sort. The room was nice and the bed was comfy but, when i got home i noticed I was missing my make-up bag...Knew right where i left it...IN THE BATHROOM AT THE OMNI...CALLED RIGHT WHEN I GOT HOME AND COULD NOT TALK TO ANYONE HAD TO LEAVE A MESSAGE...SO I DID AND NOTHING....CALLED BACK THE NEXT DAY AND FINALLY GOT TO TALK TO SOMEONE WHO COULD BARELY SPEAK ENGLISH...AFTER A FEW CALLS THEY FINALLY TOLD ME THEY DIDN'T FIND MY MAKEUP BAG....AND WAS I SURE I HAD IT THERE...PLEASE!!! SO I'M SURE THE CLEANING STAFF IS ENJOYING ALL MY MAKE-UP