Ratty
We travel to Phoenix once a year to attend a meeting and catch up with colleagues. For several years, we enjoyed staying at the Homestead Suites on Dunlap, but our experience was so bad last year that we vowed never to stay there again. An acquaintance recommended Mainstay Suites, so we booked a room for a couple of nights for this year’s meeting.
We never thought it could be worse. We were “greeted” by baggy-panted and gothic hotel guests smoking outside the front door. The check-in area was cramped and the elevator floor was very dirty. There was an air of dinginess everywhere … down the darkly lit hallways … dusty-leaved fake trees by the elevators. The spa was broken and both the spa and the pool had sand in them; the pool chairs were grimy. So, we had just taken our bathing suits for a ride. 
Our suite smelled “off,” like a very sweaty person had stayed there. We found trash still in the kitchen trash bin, a used coffee packet was still in the coffee maker, and someone had left behind a pair of jeans in one of the drawers. The carpet was threadbare, and the bathroom vent had been removed and the wires were exposed in the ceiling. Even after taking a shower, we felt dirty, just because the room was such a downer. We kept our shoes on while we were in the room because we didn’t want our bare feet to touch the carpet. 
This property is surrounded by three Marriott properties. We stopped at one of them to check it out for next year and it was so clean, well maintained and well lit, that we didn’t want to leave. 
Although the desk staff were quite helpful, it’s still a terrible place to stay.