Who Knew? Great Service, Good Property
While I'm a regular patron of Hilton properties, I decided to stay here during my recent business trip. This property is well maintained and has an excellent staff of very qualified and helpful professionals. I could not rate the property higher because I felt the location is in a very noisy (off Pico Blvd) area of town. The area is very safe. In fact, I learn the 2nd day the hotel is in a Jewish community. The people were cordial and would give the proverbial nod and mind their own business. The upside is that there is a full service Ralph's grocery store within a block away. A Starbuck's, Office Depot, and several local cuisines. The other reason I grade this property lower is the audacity it has to charge nearly $30 per day to park your car. It is a ripoff. This is not a knock against the staff because they were excellent. The valets were very helpful and accommodating by allowing guests to unload your bags. Personally, I parked at the meters on the street. Good thing to remember is that parking is free after 6pm and resumes requirement for paying at 8am throughout the day. The hotel provides an awesome breakfast. There's food for all tastes (young, athletic, and young at heart). There's also an outside patio to take in the sunrise. I was able to read my book each morning on the patio while I enjoyed breakfast and a cup of coffee. There's an equally brilliantly decorated eating area and lobby if you're one of those people who prefer to sit inside. There's a 60 inch flat screen for your enjoyment. One final bad thing about the hotel is the free computers are slower than molasses. The front desk manager was very kind and apologized about the issue and admitted they have them serviced often. It's my suspicion they have viruses. They are good for printing your boarding pass but not to good for browsing the net. If you want to go anywhere in particular, the hotel is on the local bus line and the concierge and front desk are extremely helpful with getting you directions for wherever you need to go. The rooms were spic & span clean. The rooms were great. They housekeeping staff were outstanding. For the late night snacks, the property has a little store next to the front desk but what I saw was a lot of pizza deliveries. I'm not a pizza eater but they certainly smelled good. If you have an idea of what you want delivered to you simply ask the front desk staff. If my travels bring me back into the area, I'd stay here again!