An ok stay for a SPG hotel
We stayed at the Manhattan at TImes Square hotel for one night a couple weeks ago. The location is pretty good. Quite close to all major sightseeing tourist attractions. However, we were disappointed about this hotel in terms of their staff services, the dated rooms,... We are loyal SGP (Starwood chain) hotel customers and we have stayed at many of their hotels. I have to say this is gonna be the worst hotel ever that we have ever stayed. Compared to other SPG hotels, the staff here is not as professional and they seem to have some sort of attitude! Not so friendly and nice. The room is smaller and dated. The small part is fine since you are in the middle of NY center... But really, the room was old... We also requested a king sized bed but then we got a queen sized bed... We were too lazy to request to change the room but this should not have happened to begin with... We definitely will try to avoid this hotel in the future...Quite a disappointment for a SPG hotel!