Really Needs Improvement
All I will say, is this is not a very good hotel. They have problems with front desk, restaurants, and rooms. I stayed there for a family reunion, and have no intention of returning. They advertise Executive Rooms (on the Executive Floor), but fail to disclose that they DO NOT offer any Executive Level amenities (refreshments, etc.). Then why am I paying more? Very offended by this. They offer a snack bag for HHonors guests at check-in, but the items are in a paper bag affixed with a label that says HHonors. Really? You are better off just leaving them in the room. There were several other issues with our room AC, dining areas, and check-out, but I do not feel like extending the effort to explain. I just do not recommend this hotel. There are better options. On the positive side, the staff is very pleasant.