just terrible never again
first issue is there is no parking at the hotel nearest pay parking is a block away . not the best area to be walking around with your luggage a block at night. homeless and pan handlers hanging around the front door. someone was smoking marajunia smoking in the staircase. The beds had a sheet a thin blanket and another sheet during a freezing windy 39 degree night. the heating system kicked in at 4 am as loud as jet engine. the bathroom door didn't lock or even stay closed. there was a metal plate on the floor going into bathroom that when u steped on sounded like thunder. wake up call was an hour late. The staff was nice. i find it a shame that Best Western would put thier name to this hotel