From start to finish fantastic
I cannot say enough positive remarks about the Muse NYC. I always choose Kimpton because of their style, value, and pet friendliness. This experience only builds on their already stellar reputation.
Pet Friendly - This place treated my dog like she was a VIP. Instead of charging extra, they celebrate her staying at the hotel with treats, toys, a doggy bed and dish, and everyone greeting her by name, from the bellhops to the front desk and back every time we went in and out. They are genuinely happy we brought the dog! And she's big too..85 lbs, but never a problem at a Kimpton property!
Baby Friendly - Everyone also learned my baby's name, and she was also greeted by everyone walking in and out of the hotel. She loved all the attention. There was also a very clean crib with sheets and blankets waiting for us in the hotel room upon arrival. 
Bell desk - Gentlemen were very helpful loading and unloading, valet parking, delivering bags, helping my with a baby and a dog and 10 bags, etc. They were eager to assist and give helpful guidance for a stranger in NYC!
Front desk - gave us two great rooms near to each other. Also very friendly and helpful finding dog-friendly restaurants.
Room - clean, huge for a big city (especially NYC)! Very nicely appointed, very clean.
Value - Unbelievably low prices for Manhattan, especially such large, stylish, and clean rooms, with impeccable service to boot. Got free wi-fi, and one of our rooms was upgraded for free also. 
Overall, the staff made this a stellar visit to NYC. Of course the property is great and its a good value too, but management should be very proud of its people at the Muse. I will continue to choose Kimpton hotels whenever possible!