Over promised under delivered
I only spent a few hours here but was let down. I had confirmed that my family would be upgraded to a suite the morning of our reservation; it even showed up as a suite in my SPG account. When I arrived at the hotel at midnight with two very tired children who had been on a plane all day it turned out that we were put in one room with two doubles. The hotel had given away the room they had committed to us.The front desk couldn't help resolve the issue and the manager made a weak attempt to follow up with me the following day. Not what I expect from a Westin. 
Other than that it is hard to be objective about what the hotel is like.