New England tour;
We stayed the Hilton Downtown for 2 nights as part of a self drive tour booked from the UK. We picked up our hire car from Logan International airport and drove to the hilton without any problems. Valet parking only. The hilton is in a good area for access to sight seeing, the trolley tours are only 5 min walk as is quincey maket. ( if you want the shopping malls, prudential etc then maybe not the best location for this).
The hotel did have good customer service but felt 'forced' sometimes unnatural !. The rooms were well presented and clean, we stayed on the nineth floor.
We had breakfast in the hotel resturant once and it was good. We had a drink in the bar once and found the 'background' musc too loud, you couldn't talk so we left. I guess the bar is catering for after work drinks with an upbeat vibe rather than than a relaxing bar lounge - this purely a personal choice- not a negative for the hotel.
Free WiFI in the lobby or library room good, pity you had to pay for WIFI in the room.
Overall a good cean hotel in a nice position but maybe more for business than the holiday traffic.