This is a motel for the bars clients across the street.
This has been by far the worst experience we have ever had in a hotel. We arrived late Friday night, and realized the AC unit had a continuous noise. However, we were so tired, that we decided not to report it until the next day. Unfortunately we were unable to get any sleep, due to the continuous laughing, yelling, slamming doors, of other guests in the same floor. The next morning when we reported the incident, we were told that the guests were asked to leave and the AC unit would be fixed. Saturday night when we arrived to the room, we found the AC to have the same problem, and the front door guest fighting all night. I contacted the front desk and requested security to check into the problem around 2am. But no one came. At 2:30am my husband walked out of the room and asked the guest to keep the noise level down. At 3am, my husband went to the front desk and spoke to the manager and security guard, who were unaware of the situation. Sunday morning, I spoke to the manager “Jeffrey” to express my discontent; however, he was more interested in handling the situation correctly than listen to my concerns. I strongly feel that because we booked the hotel through a third party, as the manager indicated, our inconvenience was not significant.