We're Back..... But Disappointed
Returned to this location as we had visited before. However, our first "breath of fresh Indianapolis" air was "clouded" by the smokers standing by the front entrance to this hotel. The cigarette/ashtray was loaded with at least thirty butts and the air not only outside, but inside the lobby was disgusting. I can't be the only asthmatic in this world and since the hotel is "non-smoking" wouldn't you think that management would identify a "non-smoking" area for visitors who want to create a toxic environment for their lungs???!!! No. I did approach the manager who said that they were in the process of "building" a non-smoking environment? Really, aren't my rights more important? Don't I have the right to clean, fresh air???
Room was spotless and sporting new paint. For the first time though, our beds were so soft we went home with backaches. As you can tell, not happy campers. When the smoking issue is eliminated, we might go back, just not to room 204.
Front desk staff is great. Have "scent" sensitivities and staff made sure I wasn't near the laundry. I did appreciate that!