Alright sort of sums it up
There wasn’t anything particularly bad about this hotel, there wasn’t anything great either. Just as an fyi their check in 3pm not 2pm as everywhere else in the USA. The rooms were nice; bathroom was compact, but clean and tidy. The rooms have recently been renovated and are light and airy, however their curtains don’t cover the window so there is always light coming into the room, and none of the windows were double glazed so you could constantly hear traffic noise. Staff was a mixture of great or complete disinterest, I think it just depended on who you got and what sort of day they were having, not really what I expected. We were also charged for parking, when we didn’t use it, we put this down to the staff being disinterested in anything you asked them. 
Location is great, it’s a very close walk to Fisherman’s Wharf plenty of restaurants and café’s (which are way cheaper than the hotel’s). Alcatraz cruise’s is also just around the corner, there are cable and trolley cars literally on your doorstep so if you are planning on being around the Piers, then its location is great. We stayed for 4 nights and next time we come to San Fran we’ll find a different property.