Pure Luxury
You know how sometimes you stay at an expensive hotel, and there is one little thing that is broken, or dirty, or someone who isn't nice, and it spoils the whole experience? That won't happen at The Surrey! We have stayed a few times, and it is always PERFECT! The rooms are so luxurious, and everything is very clean - it all looks new. They do all the little extras - free water at turn-down! (It always kills me when you pay $500 a night, and then they want to charge $6 for a bottle of water. Although a little chocolate would have been nice.)
There is even a speaker in the bathroom, so I could listen to the news in the morning while getting dressed.
The location is great - in the heart of Madison Ave shopping. Easy to get taxis. Close to the subway.
The best part is the staff. Everyone is always smiling and helpful. The concierge got us into a restaurant for dinner that I know was already booked, and we not only didn't have to wait, we were given the best table in the house.
The gym is very small, but extremely clean, and what they do have is top of the line. 
The bed is wonderful - best night's sleep I've ever had in a hotel. There was a brochure about the bed in the night-stand. Top quality mattress. Thank you Surrey!