All sizzle - absolutely no sausage
The entrance hall is simply stunning and on the basis of reviews and photos we booked 2 superior rooms. Seriously bad mistake.
They have a helpful card in the room that says "What one thing could we do to make your stay better?" Here's what I wrote:
"4 things actually:
1. Stop arranging garbage collection at 3.00am - not helpful in trying to recover from jet lag
2. Put a kettle in the room 
3. A working remote control would be nice
4. Provide a toilet that doesn't overflow"
We paid extra fro the "superior room" Spend a bit more and stay at a branded hotel. The Belle Epoch decor is lovely but the execution is awful