Oh. My.
Where to start? An unexpected conference brought us late to Boston when all reserved conference rooms had already been claimed. We ended up at this establishment. The staff was very courteous and helpful but there was nothing they could do about the location, decor, age of the building or the elevator. (Which deserves a review all its own.)
The hotel, almost a storefront, is located in an alley, strewn with trash and homeless folks. (Think of the movie "On The Waterfront"). If you plan on attending an event at the Garden, however, it is ideally situated almost across the street. The decor is sort of plastic modern. An attempt at an update sometime in the '70's I would guess. The elevator sounds in the throes of agony and opens like the inner sanctum when it finally arrives. Although the carpet was old, the linens were soft from age and actually felt quite nice at the end of the day. The mirrored door was falling off the closet as it refused to roll on its track and the bathroom was pretty large for Boston, although its size was offset by the lack of water pressure. 
Breakfast was uninspired but plentiful with donuts, cereal, etc. They did have a pancake machine which my son wanted for Christmas.
If you choose to stay at this hotel be careful walking around at night as there are a number of bars in the area catering to the Gardens crowds. Having lived in urban areas we walked quickly and under streetlights whenever possible but there is no getting around it is a gritty neighborhood. All of the issues mentioned above results in a price more reasonable than other hotels in Boston. So choose your hotel with these realities in mind.
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