Worst waste of money
Ok, so my daughter and I were in San Francisco, where I used to live (that will be important info later in this review) visiting friends and family. On our last night there (last Thursday) I thought it would be really nice to splurge on a beautiful stay at a Hilton. So, I booked us a room with a view and was very excited. Earlier in the day we had the best Chinese food and I ordered extra so we could have for dinner and I also bought some beer. When we got to the room the first thing I noticed was that there was no fridge nor microwave. I called the front desk and asked them if they forgot to put one in the room. I was told that they do not have refrigerators in the rooms. I found that odd because in my 44 years I've staying at crappy places, places in the middle of no where, nice places and I have never NOT seen a refrigerator. So, I started unpacking our stuff and the room was really cramped. 2 double beds hardly fit. Anyway, when it became dinner time I realized that the food I bought wasn't going to be very edible because it hadn't been in the fridge and I couldn't warm it up. I'm not a princess but for $322.00 that I spent on that room I shouldn't have had to eat lukewarm cashew chicken. So, my daughter and I went down to their Tavern and were seated and given menus that had absolutely nothing for a child. Nothing under 25$. So, there we go out to find food all the while my $322.00 room is just sitting there. We found a great pizza place and ate there. Morning came and I assumed , actually didn't really even think much about it, that there would be breakfast available for hotel guests because, you know, $322.00?? There wasn't ,but we could go to the Tavern and get 17$ french toast. So, there we are walking and looking for a place to eat. After that I went to the front desk to complain. All I really wanted or expected at the LEAST would be if they could reimburse the food I couldn't eat and the beer I couldn't drink because, ok , I am a Princess with my beer temperature. The lady at the front desk took my complaint and said that she would need to talk to her supervisor. She went to the back behind a wall and a door with a mirror window so that no one can see in. I could just imagine them both looking at me through the window thinking that I'm trying to pull one over, or even worse that I'm easy prey and this will be easy. The supervisor comes out and I tell her my complaint about the refrigerator. She says at first that they have never had refrigerators in the many, many years she's worked there and that I should have called right away because they have some portable ones that could have been brought up to my room. I told her I DID call and she said that the person I spoke with should have offered. Then she had the nerve to tell me that next time I visit a big city to make sure to ask for a fridge. Really?? Oh and for compensation she offered me 2 starbucks cards for a free coffee. I've been boycotting starbucks for years and so this was another slap in the face. I have no business spending that kind of money in the first place but even more so when I could have stayed at a Motel 8 and been much better off.