BILLED TWICE!!!
We stayed 1 night and paid in advance through Expedia. Upon arrival at Chicago Crowne Metro, I asked them to be sure not to charge me AGAIN for the room since it was already paid and taken out of my checking account. I was assure I would NOT be charged again. The next day, I am charged again by the hotel - it is now 5 days later and I still do not have my refund. The hotel is OK, I guess, but certainly not worth $278 a night! This included a breakfast but we had to leave long before they started serving! Parking was extra. Not many restaurants in the area (other than Greek) and the hotel actually looks rather old to me. We will certainly NOT be staying again.