Hotel stay
Staff was not helpful, did not mention there was a shuttlel to the convention center. The elevator did not work for 2 days, and they only reason they finally called to have it fixed was when the 2nd elevator broke down as well. There is a fan between the bedroom and the living room that is suppose to keep the room cool, but doesn't work well and is so noisy
you have to turn it off to sleep. The curtain on the sliding door was so sheer you can see
when the tv is on in the other room. They should not call the room a junior suite when the
bathroom is not in the middle between the rooms, you have to go into the bedroom to use
the bathroom, when you need to use both rooms for sleeping. The parking is too tight, people park too close and can't get in or out. Not enough pillows or blankets when you
have 3 to a room, had to ask for more. The internet was so so slow you cannot use it.
The mattress was so worn it sinks into the middle, I complained but nothing could be done they said they are all the same. Very uncomfortable to sleep on, worse if bad back.
The sofa bed has no mattress, you feel every spring. The people who own it and work
there needs to sleep in a room. It is obvious they do not maintain the hotel. I have stayed at many lower level hotels, the "Comfort Inns" and I have had better experiences.
There were no breakfast items, not even complimentary coffee.
Dupar's restaurant was the only great thing there.