It's a dump!
I booked this trip for our 20th wedding anniversary celebration with Hotels.com based on the information provided on their website. I reviewed the pictures, the customer feedback, the star ratings by the customers on Hotels.com. Given some comparisons to known hotels and the information provided, I figured it would be a good hotel at a good price for downtown San Diego. I got a bad vibe when I walked in the door. As we walked to our room, several hotel room doors were open. I'd never seen that at a hotel before -- certainly not at 9pm at night. When we finally reached our room, it was really small. However, what more immediately caught my eye was the the window unit air conditioner, the open window, and the alley outside our window. Then I understood why the doors were open: people were hot. I turned around and saw that the sink was right next to the bed -- not in the bathroom. This was the grimiest, cheapest hotel that shouldn't even be listed on a website. Hotels.com didn't want to be very helpful in relocating us to another hotel --but they did. However, we still had to pay for one night's stay at Comfort Inn despite what I consider false advertising.