Great location, hotels needs some major upgrades.
Our problems began with a dissatisfied stay at your hotel back in January.   Front Desk Manager promised to look into the situation  concerning our rooms and damage to my sisters car, after months of trying to communicate with him through phone calls and e-mails he gave us the run a round and never handled the situation. Although Mr. Abraham Esquivel the new general manager provided us with a free stay.  Upon our return visit this past Saturday July 7, 2012 we found the  front desk staff both professional and accommodating.  However, our stay was just as disappointing.  We were first given room # 603 which was extremely hot and humid.  Upon entering the room, the air conditioner was turned off, which we could understand it being turned down due to energy conservation but the temperature was 78 degrees in the room on a day in which the outside temperature was 102 with a heat index of 112.  After waiting 3 hours in the room the temperature only went down to 74 degrees. The TV in the living room was not working because some type of plug in the rear was loose.  We were then moved to room #203 where again the AC was turned off & the air temp was 72 degrees.  We left the hotel for a few hours and when we returned the room was a more comfortable 69 degrees.  The TV in room #203 had a cracked screen which we notified your hotel maintenance staff about & he documented it right away so we were without a living room TV during our stay.  Some other things that should be noted are that the rooms (carpet & furniture) is very worn and stained.  The bed was very comfortable. The most troubling thing about our stay was that on Sunday morning there was no hot water.  We relayed this to your front desk staff and they informed us that there was an engineer on-site working on the problem.  Again, we thank you for your hospitality and as we have stated before, we love visiting your city and like the location of your hotel with its close proximity to the harbor and shopping areas, The hotel is in need of doom serious TLC. 
 General Manager has  not returned and e-mail addressing the issues that we experienced this time around.