Was glad to find it not as bad as some other reviews
After reading so many other lukewarm to BAD reviews, I was very wary when we were assigned this hotel when many others in our group were staying the in the Omni. Keep in mind that we were in the area for a convention and not for vacation. That might skew my impression if I were staying there for a "Vacation." I can't imagine staying in this area for a vacation.
But I did not find anything so hideous about this property for our purposes. We had a King, corner room on the 8th floor with 2 windows - being advised that we had a "City View." One window looked back toward the Water Gardens & Omni area. And the other window had a generous view of the train yard & intertwining interstate highways behind us. It sounds disturbing, but we found the room to be mostly quiet and were entertained by the trains coming & going when we had a free minute to survey the surroundings. Most of the train activity died down at night and was not a factor when trying to sleep. 
The room was a generous size. Just not the bathroom. The tiny bathroom was probably about the worse part of the experience. The door opens right into the front of the toilet (which has no lid). If you push the door just slightly past the toilet, you collide with the curved shower rod (LOVE the extra shower space it gives). From the door, there is enough space to walk in and face the vanity, close the door and utilize the toilet and shower. That's IT. It functioned as needed, but I really found the lack of a lid on the toilet a bit offensive. PLUS, the bathroom could have used the extra space to put something down when not in use! The towels were clean but a bit weary looking. 
The only other negative observation we had were the bed pillows. Waaaaaaay too soft for our liking. There were no extra pillows or blankets in the closet as we've had in many other hotels. We did request more substantial pillows and had some delivered very quickly. They LOOKED more supportive, but wound up being just as mushy. We gave up on trying again and just looked forward to getting back home to OUR pillows. 
One positive note about the bed...FITTED BOTTOM SHEETS!! So many hotels have gone to just using flat sheets, top & bottom. You wind up chasing the bottom sheet around as it slides and gathers underneath you as you move around. Thank you for a fitted bottom sheet!!!
We did not eat any meals in the hotel or use the pool area. (Told you we really were there on business!) We spent MANY hours in the Convention Center. But the walk from the Sheraton to the Convention Center via the Water Gardens was very pleasant and a great way to de-stress. Not sure I'd want to make that trip too many times as an unaccompanied female at night. But I did notice the area was patroled by foot & vehicle on a pretty regular basis.
The staff we had contact with was very helpful and pleasant. I also enjoyed the chilled Lemon Water in the lobby as we went through. 
We were able to use the computer and printer in the lobby the night before we left to check in with our airline and print boarding passes. 
Overall, I'd say this property is fine for business travel. But I wouldn't consider it a vacation destination/hotel.