Nice enough, but...
Just got back from a conference there and the hotel and it's location gave me a bad first impression. Got there late due to delay with plane, and there was no food service available. The gentleman behind the desk did provide us take out menues and was nice enough to comp us for breakfast the next day. The bar was still open so we went for a drink, and we were ignored until I had to loudly asked for service. The restaurant is basically in the lobby and did not have a restaurant atmosphere at all - there were only FOUR, yes FOUR menues available for the entire restaurant and we had to wait to get a chance to look at them each time we dined there..There is another "restaurant" there called St. john's Cafe, but it is really a banquet room with the same menu as the main restaurant. No atmosphere. The food came from a kitchen located somewhere NOT NEAR the restaurant and we had a hard time getting everyone's meal out at the same time. If you had to ask for something like ketchup, someone would have to run all the way back to the kitchen and you knew you were in for a wait. It became easier to do without. That being said, the food was actually very good and servers, Bonnie and Lori, were great. Appreciated the water taxi ($3.00 each way) for the views, but we later discovered on our own that there is a monorail (The Skyway) that will take you across the river for free. (It goes to a few other destinations, but we were told that there wasn't much to do at any of the other stops) Would have been nice if the hotel had pointed us to the Skyway. There is a great little bbq place within walking distance (wish i could remember the name) where the food was excellent and the service was great. Otherwise,there is not much around this area.some of the people attending the convention brought their family along and there really was not much around for them to do. The "riverwalk" had nothing but empty shops and a few homeless people sleeping on the covered boardwalk. The pool was rather small and there was no lighting after dark.Bed and pillows were comfy. I might go back to Jacksonville, but I would not go back to this hotel.