beautiful hotel, gardens and service, good accessability to the city
I was very impressed with the Town and Country Resort and Convention Center. We were happy to be located in the 3200 block and not the towers. It just had that nice country garden feel. Everything was clean and immaculate. Our maid kept our room beautiful and added a little personality to it with the two bears I bought the first day at the zoo. Each day we were greeted with our nicely made beds with our little bears waiting for us on top of the piillows. It was a nice homey touch. The gardens just outside our door were breathtakingly beautiful as were all gardens throughout the complex. We had a nice little patio table and there was a gazebo in our little block.
It was a nice option to be able to order a golf cart to get around the complex although I never did use that option as I was appreciating all the extra steps I was able to do to walk to the convention center and to the Fashion Valley Mall and trolley which was located in nice proximaty to the hotel. I loved how accessable the public transportation was. Initially thought I would rent a car but there was no need to do that. The bus & trolley system was very user frendly.
Most staff was very helpful and pleasant but my favorite was Beth, who always was very pleasant and was so very helpful with suggestions of where to go.
There was some nice touches the hotel provided like the free coffee and muffins in the lobby the day a lot of our patrons were checking out, I also enjoyed the movie night in the garden where they laid blankets on the lawn for the kids, and we watched in patio chairs and the free popcorn.
The only thing I would have liked during my stay is the room and bathroom could be ideally a little larger. The only hooks on the bathroom door where located at the top of the door, too high for me, (the short person) to even reach and there was not much space available for any toiletrys on the vanity. Saying, that though, I would not hesitate to stay here again, I loved my visit.