Nice Clerk; Lousy Room
The desk clerk on duty that nice was friendly; the good news ends there.
I stayed at the Extended Stay on Friday, June 29. When I arrived, it was just after 3:00 - the time listed as check-in time - but my room was not ready. The clerk apologized, then after waiting for about 15 minutes, he offered me a room that he said had a broken closet. Since I had no need for any kind of closet, I took the room, room 118.
It wasn't just the closet. To start, I counted two cigarette holes in the comforter; pulling back the comforter revealed at least three cigarette holes in the blanket. In addition, the sheets were thin and old. There were also a couple of stains on the nightstand, and rust in the drain of the sink.
Now, I wasn't expecting the Ritz, but this is unacceptable at any price point. The closet was indeed broken - a couple of the bars looked like they had been ripped from the wall - but that was not the problem. There is something WRONG about spending money to sleep in a bed with holes in the bedding.
True, I did not ask for a different room or new bedding, but then again, I shouldn't have to. I paid just north of 50 bucks for the room on Hotwire, but I won't do it again: There are better options in the C-bus area...