Worst Customer hotel in the world
The hotel at first looks great adn clean, However I am a diabetic and not fridge int he room and staff refused to put one in the room as per the maid services. The two vending machine on each floor never work and Desk clerk will not fix the machine.
Reason for writing... I place my insulin in the hotel Restaurant. At 9:30Pm I tried to get back on the night before checking out. The manager had already gone home. The Desk clerk refused to ring the owner, the boss or the manager to find the keys to the fridge so I could fly out of DC. I had to call the police to get help but still refused to call for help. No payroll clerk for phone number, anyone. I am from overseas and it cost me $300 USA to get a substitute insulin for the next 20 days in America. I stayed in 6 hotel and never on this trip have I been treated so badly. I wanted to subtract the fee of me buying Insulin but the Police said I could not do that. So Now if you not believe me...just try for your self. Good luck and God bless.Mr. Edward eddeewon@lycos.com