Nickel and dimed in San Francisco (service… what's that?)
For what is supposedly a luxury hotel, Hotel Nikko doesn't understand the importance of providing guests with a beautiful experience. 
The first thing I got asked when I arrived was whether I wanted to spend and extra $20 to have access to the pool. Seriously? I'm about to spend $2,000 with you and you want to nickel and dime me for $20 more for access to a basic amenity? And boom, they'd lost me. 
It got worse when I realised that there is no free WiFi *anywhere* on the premises. If you need to stay connected, steer clear of this hotel. If you want WiFi, it'll cost you $14.95 per day *per device*. Yes, that's right, per device. So say you have an iPhone, iPad, and laptop that you want connected, you'll be paying $44.85/day for Internet access. Oh, and if you want to connect your laptop via both WiFi and the wired connection, that'll cost you another $14.95. Of course, they've generously also provided a 3-day plan for $31.95 per device. So for my stay, which was for seven days, the best thing would have been to go for two three-day plans and one one-day plan for a total of $140.70 just for Internet access ($31.95 x 3 + $14.95 x 3). Or $187.60 if I also wanted to connect via their wired connection.
The best bit though? You can spend your time doing lots of maths like I had to in the paragraph above. 
And, let's admit, that's exactly what we all want to do when we're staying at a "luxury hotel", right? Just don't forget your calculator. 
Oh, and the bar and restaurant shut ridiculously early although there is 24hr room service. 
To the hotel's credit, the room was nice, the bed big and comfortable and with enough cushions to start your own cushion-fight flashmob. The hotel itself, however, has no soul. If you just want a room, I'm sure you could do far worse. But if you want a great experience and great service, I'd strongly advise you to look elsewhere.