Absolute worst - No service or
I am a frequent traveller, having lived in hotels all over the world. I typically bring my family along in summer and Residence Inn suits us well. I am lifetime platinum member of Marriott Rewards and SPG but after staying at this hotel I am completely done with the Marriott chain altogether. Here are some of the issues we faced. I stopped by the hotel a week before our stay for 30 days and requested an upgrade to a corner suite, I will told they will block a room for me and email but nothing happened, I reminder them again next day and same response. I even offered to pay extra but by the time I checked in I was told no such room are available anymore. Lets come to the service, takes 4-5 hours to get extra linens etc, one two days we requested service to and no one showed. On day 2 they finally made up the room and took all the towels, we had to call three times before our towels came to the room at 8 pm or so. Stay away from this place I recommend another chain.