Enjoyable stay but a few issues
I stayed at this hotel late August with my friend and my mother and I actually chose to stay here due to the great reviews on trip advisor. The things we enjoyed during our stay at the Staybridge Suites were that the staff were very friendly, there is complimentary breakfast and wifi and there are kitchenettes in the rooms. Unfortunately though the cons outweighed the pros on this trip.The biggest problem we had was with the location. It is of close proximity to Times Square but we did not feel safe walking through our street especially at night. Staybridge Suites is located on the same block as a New York Parole Centre, which we were not aware of before staying there, and on many occasions we felt very uncomfortable and unsafe walking to and from the hotel as there were seedy individuals hanging about the front of the parole centre. I was actually in New York last year around the same time and I stayed on 7th ave at the Affinia Manhattan which was a great hotel but I wanted this time around to be within closer walking distance to Times Square. I felt completely safe and comfortable walking to and from my hotel when I stayed at the Affinia and I was quite disappointed that I could not do that with confidence this time around. Another problem we had was with the noise between the rooms. On our first two nights we could hear a couple having sex next door to us. At first it was laughable but it got to the point where even with our television turned up loudly we could still hear them very clearly. If it continued to occur we were going to ask to be moved from our room. Thankfully it did not come to that. Another noise issue did however occur around our 5th night stay where a couple got into a huge argument in their room and moved out into the corridor. We had then discovered blood smeared near our door handle which concerned us so we notified the housekeeping staff for them to clean this up. We came back later that day and the blood had not been cleared up so we then went downstairs and asked the front desk staff to notify someone once again to clean it. Another day went by and the blood still had not been cleaned up. We then asked a housekeeper for a THIRD time to get it cleaned up. We left after an 8 night stay and the blood still had not been cleaned. I find this to be quite poor service and a serious health and safety issue that should have been dealt with immediately and for this reason I have given the hotel a 2 star rating.