was nowhere near as good as it should have been.
There were many things which just were not right and it ended up a disappointing experience. The position is OK but I would much rather have stayed closer to the theater district as we were limited for choices to eat near the hotel, so without a car this hotel is not ideal.
The heating was odd as there was a room controller as well as a stand alone unit. The room controlled unit was constantly on and a bit noisy but not unbearable. The small room unit was fast to heat the room but impossible to sleep with.
The pillows were feather and about the same size as a throw pillow on my couch. They are simply way too small. Perhaps I could have asked for larger ones but I should not have to.
The management decided to clean the brass on the lobby elevators in the evening. The smell wafting up to our room 12 floors up was unbearable and kept us awake. When I complained I was advised that they smell was also downstairs but the doors were being held open to get the smell out. It was little comfort to hear that at 1:00am.
We left our bags to be collected later on in the day as I intended on taking a taxi to the airport. The man who took our bags took it upon himself to organize a town car and was visually disappointed that we did not take the town car he organized (at $80) as the taxi driver said it would cost only $45.
Most of the front desk staff were very very good however.
Would I stay again? I doubt it.. would have to be markedly cheaper than any other option.