Promises Promises
Let me begin by saying that in the last 10 years I have spent at least one week and one long weekend a year at this hotel with a Fraternal Group who books practically the entire property.
For years now we have been promised that the hotel was going to be totally upgraded and improvements made. The only place they have done ANY work is in the lobby.
My last stay was September 14 to 16th, I was also there for a week in June.
First it was the outdoor pool, hasn't been open in 2 years now. They promised they were going to make that area into an outdoor gathering spot, nevr happened. The indoor pool is filthy and cold and no substitute.
The carpet in the hallways have holes in them and smell like they've been there since the doors opened.
In June we had cars broken into in their lot.
The only improvemnt they have made is the beds, they are decent.
The AC units were supposed to have been replaced, never happpened.
The door to the bathroom was plywood and poorly covered with wallpaper. You can't make these things up! The TV barely worked, however the WIFI was free and did work.
The sad thing is that if this hotel ever did keep it's promises it would be ideal for groups with the 2 large areas of conference rooms.
The plus's here are the staff, Todd in the bar, Hope in the Banquet group and quite a few others who have worked there a long time. The food served in the bar is good, sandwiches, appetizers but the breakfast buffet is often cold and not well attended. I did notice that there is a new F & B Mgr who was on the spot during our event but he could not keep the prime rib from looking and tasting like pot roast, the banquet chairs from being stained and broken and the plain and tasteless dinner rolls served cold.
I have recently found out that we are going back to this hotel over the objection of many of us, I wonder what they have promised this time?