Great Hotel in NYC
I've stayed at the Muse every January for the past three years. The only negative thing about the hotel is that we had a problem with the staff being able to find our luggage on our first trip. The manager was very helpful, and even sent us up a free bottle of wine and chocolates for our trouble. Also, don't let the valet at the hotel talk you into renting a town car. It was a rip off! We should have stuck to a taxi to go back to the airport. The staff handled our issues so well that we decided to give them another chance, because the rest of our experience was so great. Our next two trips we had absolutely no problems. The front desk staff is always very nice and accommodating. The rooms are huge for NYC standards. Everything is always well kept and very clean. They had remodeled the lobby and bar/restaurant before our last stay, and it was beautiful. The bathrooms in the lobby are also by far the coolest I've seen. The hotel has a happy hour where you can get free drinks every night, and they also sometimes offer a room rate that includes breakfast. You also absolutely can't beat the location! The hotel is right off of Broadway in the heart of Times Square. It is right behind the TGI Fridays. There's a subway stop just a few blocks up also. I've stayed at other hotels in NYC, and I keep coming back to the Muse.