Great Stay
We checked in last night and checked out today. Short little getaway. This was an awesome hotel. I will come back next time we are in Baltimore. The staff made us feel like celebrities. I am a manager at a hotel hours away and could only dream of having a staff like this. From the gentlemen who checked us in to the girl who checked us out were so nice. All other staff in surrounding areas always said hello and with a smile. They were all happy to be there and aimed to please us. You have no idea how far a smile can go. It was a home run for us!! Room was super. I loved the nice bedding. I am very particular with bedding and this was so comfortable. Just to give you a little feedback is the area in the parking lot isn't clearly marked to get to the lobby. We parked in the green section. We saw an elevator but the signs next to the elevator had arrows pointing away from the elevator saying "lobby" . We followed the signs to the lobby and it took us to a stairwell and we had to walk up 4 flights of steps to get to the lobby. The signs had us take the steps. We appreciate the exercise but not when we were tired and had to carry luggage. We were a little fired up when checking in and the nice gentleman that checked us in was so nice and apologized with a smile for the inconvienience when we told him about the signs giving us directions by way of the stairs. Once we got there and check in, everything was just perfect. The staff made it so nice, I can't say enough nice things about them. I especially want to recongnize Crystal. She waited on us while we ate the breakfast buffet this morning. She was so friendly and upbeat and made a rainy day seem sunny. Thank you to all of the staff the for making such a nice getaway. We will now continue to stay on a regular basis when we go to Baltimore.