Worst Experience-Staff not helpful
I stayed there this weekend and will NEVER stay in a crowne plaza again. There was no hot water. I let it run for 10 minutes before it finally even got warm. This was at 8pm and then again at 10am. The desk person Friday night said he would have someone check it. Obviously this was not done. I spent until 4 am trying to go to sleep due to breathing problems. I am allergic to cats and thought that someone had had one in the room before. It turns out that I am probably allergic to down pillows. Someone at the desk at 3:30am took 30 minutes to come back with 1 pillow that was not down filled. Imagine my surprise the next morning when the water was still only just warm enough to take a shower. On top of that, I just received an email trying to get me to enroll in there priority plan when I never gave my permission to give out my email address!!!!!