Grand Hotel in the midst of refurbishment
This is a lovely old hotel, however at the moment it is being refurbished prior to its 100th birthday celebrations and so facilities are not what they should be. While we were there parts of the hotel were still being worked on so there were workmen constantly coming and going in the corridors, some sections were cordoned off which meant no access to any of the ice machines. The restaurant was in a makeshift location at one end of the lobby where you were constantly asked if everything was ok but no real service to back it up. I sat there for 15 minutes with no water, bread and half of my cutlery missing, after the fifth time the waiter appeared I finally had to ask him to rectify it. There were only 4 other tables of diners! Hopefully once the works are completed the hotel will restore it's impeccable level of service.