Kind Staffs to fulfill my requests quickly
When I checked out this hotel in January, I found that the hotel has charged one more night beyond my reservation. As soon as I found it, I requested the hotel to correct the charge and refund the extra night that I don't stay. Then, a staff whose name is Tiphani took care of my request immediately and solve the problem in a very nice manner. Even though it should have been very busy hours, she didn't lose her smile and that made me feel better. If anybody who is taking charge of her sees this review, please give some credits to her.