better than we expected
the location was wonderful, especially for the 4th of July fireworks, which is why we were in NYC
Jonathan who was a front desk manager stopped to ask us how everything was while we were in line. Then he offered to help us immediately as we were in a hurry. That is real service.
 The entire staff was most helpful, efficient and friendly. The hotel room was very comfortable and clean, the shower was great. The food in Shula's and Bar 10 was excellent.
everyone was great! It was so quiet in our room and the bed was so comfortable that we slept very well. we were energized for touring the next day.