rude front desk
arrived at noon,told would get phone at 4 when rooms ready, did not happen, returned at 4:30 and told "some people don't follow the rules and leave on time". Not my problem!! Asked for 2 really nice quiet rooms, got ice machine outside and door, and hair in tub.When I followed the rules and asked for late checkout due to my daughter's graduation the next day, I was DENIED!
In this very large hotel, the 2 rooms i occupied were needed the as soon as i checked out.
Please spend your money elsewhere ,even if you have to spend more. Only pros are convenience to metro many restaurants