Quiet hotel on the edge of the Riverwalk
This small, boutique hotel is on the edge of the Riverwalk within walking distance of just about everything. We stayed two nights, using the Groupon for one of the nights. Our room was on the 4th floor, the same level as the pool. (The first two floors are the Parking Garage and the 3rd Floor is the Lobby and Restaurant.) The room was small, but well appointed. And we liked the private patio that opened up to the pool area. The King sized bed was very comfortable, and the lighting in the vanity area was good. We had a refrigerator, ironing board, hair dryer, makeup mirror and safe in the room. Free Wi-Fi was a nice surprise. My only disappointment about the room was the very old, grainy television set that only offered a handful of channels. That was not what I expected in a hotel like this. The walls are very thin and unfortunately, the ice machine was right outside our room. Each morning, I can only assume that other guests were filling up their ice chests. :-/ 
The service level provided was hit or miss. The front desk was completely professional, but lacked that "friendly, I'm so glad you're here, what can I do to make your stay enjoyable" quality. The first night we were there, we asked for a couple of wine glasses in our room to help us celebrate our wedding anniversary. Unfortunately, we were told that this was not allowed and were offered plastic champagne flutes with the removable bottoms. (We ended up using the glass tumblers in our room.) This was not a big deal, but it's the little things that set a hotel apart and make you look for reasons to come back. 
On a more positive note, the housekeeping staff is incredibly responsive. When we arrived back at our room at 4:30pm after being gone all day, our room had not been freshened up. I let one of the housekeeping staff know and within minutes, two of the staff were in our room while we were relaxing on our patio, and had our room completely done in 15 minutes. 
We had breakfast at the hotel restaurant on the last day. It was a special breakfast menu for Groupon coupon holders, and it was delicious. Service was polite, but distracted. 
Overall, my impression of this hotel is that they are trying very hard from the top down to become a 4 star boutique hotel. The biggest thing I see lacking is that the employees of the hotel have not bought in. They feel overworked and underpaid (remember, this is just my opinion). Employees need to be empowered and they also need to be recognized for exceptional customer service. The sweet young lady at the front desk should have been able to go to the restaurant and come back with two wine glasses, or better yet, sent them up to our room, no questions asked. 
At the end of the day, it was a quaint hotel, and I would go back, but I would make sure that I see my room before I sign for it.