Unprofessional, Rude, MOLD everywhere.
Due to the Hurricane Sandy my partner and I checked into Quality Inn New York Ave due to its proximity to our apartment in DC. Upon arrival, we were greeted very rudely, and just very unprofessionally. At this point we did not think much of it. Even though earlier in the day my partner and I sat in our car for 3 and 1/2 hours to wait to receive sand bags to place in our apartment to prevent flooding. We had to pack in a hurry as we were tired from the days events, etc. Meanwhile we went to the room and dropped off our things and go out for a bite before the storm hits the area. By this time its around 6:00 pm. We left and returned and we need to use the bathroom to get settled in for the night. As I was in the bathroom I noticed that the entire wall in room 109 was molded under the wall paper which was loosely hanging on the wall, the microwave was dirty, and the tile in the bathroom was filthy. We immediately called reception and told the receptionist we wanted to leave. He said, " you'll still be charged." I asked for the card to the GM and informed him that it will not stick. I have many pictures, which are attached. I have the card to the General Manager who I hope will respond efficiently to this. In addition, Choice Hotels International, Trip Advisor, Oyster.com, and the local news will be made aware of this absolutely horrendous experience. It was stressful as it was with the storm coming and now being treated like dirt and also given a dirty and molded room was truly a slap in the face. I have a serious, terminal disease, and will not be treated like this. And even if I were fine I would never want this to happen to me, my partner, or any other human. It is purely a lack of concern, and pure neglect.