Intimate, friendly and close to the action
First time staying at the NGH was a great experience. Had a king-room that overlooked Newbury Street and the activity below. Although the Boston Blackout of 2012 created problems for everyone in the Back Bay area during the time of my staff, the staff continued to provide for the guests. Very comfortable room, although the bath was rather small. Free WiFi throughout worked well. The complimentary and self-serve breakfast (eggs, bacon, cereal, fruit, yogurt, muffins, etc) was quite good. The location of NGH couldn't be better ... near Hynes Convention Center, Prudential Center, the T, and the many shops, restaurants, and pubs on Newbury. Within walking distance to Fenway Park. The front desk staff, especially Carla, were especially friendly and helpful. I will definitely stay there again.