Holiday Inn - Cold showers for hurricane refugees
We came here because our apartment in the financial district flooded during Hurricane Sandy. On the second day of our stay, they hotel passed a cheerful "Happy Halloween" flyer under our door (see picture) that said essentially that Con Ed reduced steam pressure to the hotel and that there was no hot water. Ha! Happy Halloween! 
I asked the front desk if they were going to give us any kind of a discount for the fact that they failed to provide a basic part of their service, but - alas - we were welcome to pay the full walkup rate, hot water or not.
I realize that hurricanes and the vagaries of Con Ed are completely outside of the control of the hotel management. What isn't outside of their control, however, is how they react to the service failure. Zero discount, suckers, enjoy your cold showers. This has thoroughly turned me off to the Holiday Inn brand in general.
Also, for their weekend rack rate of $345.00 you are getting ripped off given the quality of the rooms and fixtures.