Terrible place to stay
On our vacation to US and Canada in June and July, we stayed at this hotel because when we booked it, the hotel was part of Marriott. We booked for 2 nights in January 2012 for our travel in June, 2 adults and 2 kids. We were advised by email that Loews has taken over the hotel and they will roll the red carpet for our 2 bed stay for 2 nights. When we got there, they said there was no room with 2 beds and there was no roll up beds. My wife and I were sick so we slpet with the kids (4 of us) in one bed. We advisde the staff but they did not care. The staff are disgraceful.. They are arrogant, and dont care about anything. The hotel is only looking after itself. The crapiest hotel I have ever stayed in. Not even a simple appology. I wrote and called them and they will not respond.