Great Staff - that's about it!
I recently stayed at the Hyatt Regency in Houston for a conference. I can't say enough great things about the front desk staff, consierge and valet parking - they were all great and super helpful as I was an out of towner. The hotel itself, I wasn't hyped up on. The rooms were clean, but the noise from the lobby area until all hours of the morning was ridiculous. The tv in my room had to be manually turned on by staff using a "special" switch and the air conditioning in my room didn't work. Also, I have a hard time paying this price for a room and not receiving any perks - everything is an additional fee. It was $10 a day for wireless internet! I won't be making a trip back anytime soon...