Staff uncaring & very disappointing
We stood in line to check in only to be told by maid that the room would not be cleaned for at least another hour, it was 4pm. Maid told us to go back to front desk and tell them she was behind but had another room almost done. Waited in line again. Assigned another room. That night at 11pm were suddenly awakened , by people trying to open our door, they had key. Advised people that they were at wrong room. People said that front desk said this was their room. Ready to call police when they finally left. Front desk called and asked who we were. Advised that we were people that they checked in at 4pm for this room. Needless to say we were upset, scared and not trusting of the staff. Staff said "oh well, thats what happens when we are busy". If this is what happens when they are busy, we will never stay at another Days Inn. Went to speak with front desk the next morning about issue and was told by young man that laughed at me that "this happens", no apology, no acknowledgement that we were upset and had not slept all night after the experience. This has to be the worst Days Inn that we have ever stayed at!