Valet steals out of your car
I will never stay here again. if you can't afford anywhere else and you don't have anything valuable at all, i suggest you stay out by O-hare. this place is small, dirty, and there are 2 elevators hardly working well for 16 floors. the worst issue I had was valet. they are very nice people but i had one of them steal a valuable CD (that is not replaceable and was specially made for me) out of my car. Please, even if you think they would not be so shallow as to steal a CD out of your car they will!!!!!!!! they only stole one and it was my best one that is not replacable. I have called the RRI and was told "we have never had a complaint about valet before." but that was a lie. We already had commented that valet was late getting our car the day before and we were late to a show by about 20-30 minutes. HORRIBLE PLACE. i have given one start b/c it is budget friendly and the front desk people i dealt with were very nice and it's a good location. i will never stay at this place again.