Once was enough.
My husband and I recently traveled to New York City in celebration of our wedding anniversary. We wanted to stay someplace extra special and chose the Waldorf based on its historic background, reputation as a top property and location. The location did not disappoint us, however, upon our arrival and after having settled in, we decided to try and grab some lunch at Oscars. My husband ordered a meal from the menu. After 20 minutes we had to ask the status of the meal and it should be noted that the restaurant was not busy. When he received his burger, he was presented with french fries that a very long black hair in then plate. We got up and left and of course did not pay for the meal and never returned. The renovations caused confusion at the front of the hotel as we were told to go out through the back entrance, even though access to the street was open. Renovating is obviously needed as there is a dingy, yellow dated look to the hallways of the hotel (wallpaper was also pealing). On a positive note, the staff was accommodating (ie., our tub, sink and toilet did not work/drain correctly, but they immediately addressed these issues). The room was nice, but again, is in serious need of updating... not great for the price, just nice. The bed was very comfortable but coffee makers and the replenishing of the coffee cups and coffee are not the norm. Also our room over a seven night period was never vacuumed. Overall, staying at the Waldorf did not diminish the great time we had during our week stay. But next time we travel to NYC, we will definitely stay somewhere else.