Nice stay while on business
I stayed here for 4 nights while in town on business. The hotel has great facilities to work while away from home (we used conference rooms on the 34th (I think) floor. Front desk and Concierge were very polite and helpful. As some other reviews state, there seemed to be a lot of crickets throughout the first floor - you'll notice them all over the floors. The maid service was hit or miss with replacing items (I used the shampoo and not conditioner - but they only left a new conditioner, same with coffee, I drank two regular cups as I don't like decf, and they replaced those 2 with 2 decafs. I had to leave a note asking for a shampoo the next day and reg coffee) Rooms were fairly quiet (11th floor). I would stay here again on my next trip to downtown.