Charging for internet is a huge black mark for me!
The Sheraton Crescent is imposing looking, although the public spaces don't seem very intimate. The room was very nice, spacious and well and attractively furnished, although the bed was a bit softer than we like. However, I was really put off by the $10.00 a day internet charge. Normally, when a hotel (and this costs somewhat more than say, Holiday Inn), doesn't have free internet in the room, they at least provide it in the lobby. But no, when I signed on in the lobby, they wanted my room number so they could charge $10.00. 
Even the conference where I was a speaker didn't allow me to sign on. There was nothing about this hotel that was so wonderful, for the price, that made seem worthwhile to me to add another $10.00 a day for internet access -- something I think every hotel should now provide within its room charge, or at least have available in the public spaces. 
Another negative for me was the book provided in the room with all the hotel amenities, safety instructions, and room service menus. It was virtually unreadable -- over-designed in a script font, with pastel type on a pastel background. There was no need for it to be unattractive, but it certainly needs to be something that those who don't have typical "young adult" eyesight can still read!
Now for the positives. The desk people were very nice. I was late because of a flat tire, and didn't have time to check in before my presentation. They understood immediately, took our bags to store, and took my seminar materials to the conference room without any long explanations. The hotel was certainly clean and well kept, and as I said, the room was nicely decorated and pleasant. We had a wonderful balcony, and if we had been there on a pleasure trip for several days, I can see that it would have been a pleasure to use it, and to enjoy some of their outdoor dining spaces.