Friendly Staff, Large Windows that Open, Decent Location
From the moment we arrived the staff were friendly and helpful. Check-in was quick, the concierge staff provided good recommendations and provided solid food recommendations. Our room was nice and the floor to ceiling windows that opened to a view of the Bay Bridge were a perk. The hotel location was convenient to Embarcadero Center where you can walk above street level all the way down to the Ferry Terminal. At the end of the day, though, the bed was too stiff and we were placed in a room next to the elevators... so aside from perhaps a 3 hour reprieve, we heard the elevators all night during our stay. If not for the noise and dated/stiff mattress, this property would get a solid 4 stars. But for the price, I'd expect a better sleep experience.