Great place to stay when in Memphis
We had an excellent time at the Madison. Rooms were great, location is very good and staff is extremely courteous and helpful. Small complaint: we had two parties checking in at same time - the desk staffperson helping me was kind (and smart) enough to let me know that I might have a problem with my room on the 15th floor as a guest on that floor had violated the non-smoking rule. The staffperson helping our friends did not so inform them. The result: they went up first and the smoke odor was all over the hallway, necessitating a change of room. My group had the ability to say no thanks in advance, got a different room on different floor and avoided the up/down/new room/new keys experience. Roof top bar view is delightful, great chef and great breakfast experience. Would be great to have blackout curtains on the 16th floor because there was a very large spotlight right outside our window, and we had to prop cushions up to block the light from coming in, as the curtains do not extend to the outer part of either side of the window. Finally, Tennessee sure does stick you with high taxes, and when you add the $25 (ouch) parking cost and $11 services charge in, the nightly rate definitely climbs. Especially when you factor in that you have to valet park and so you pay $25 to wait for your car and then tip on top of that. The parking staff, however, were definitely great to deal with and extremely courteous. Overall, a very nice experience and we would certainly come back.