NEVER, NEVER, NEVER STAY IN THIS CREEPY HOTEL
We booked this hotel room through priceline.com and after 5 days I am still trying to get a credit on my account for this disgusting hell hole of a place. We checked in late, around 10pm and opened our room door and was hit with a strong urine smell, so we thought maybe the room had been closed up for awhile so we opened the balcony door to let fresh air in. The toilet did not work, we pulled the pull out couch bed and noticed HUGE blood stains (like someone had been slaughtered and tucked back in the couch), ciggarette burn holes and blood stains all over the bed blankets. I felt as though I was being watched and shady characters walking around the hotel. When I wanted to check out the Night duty guy stated he didn't know anything about the hotel because he just worked the front desk at night. Customer service and the hotel was extremely unacceptable!! Now I am trying to get my money back through Priceline.com who stated that they talked to the hotel and they stated that I didn't check out with them at the front desk. I can't believe Priceline.com would even represent a hotel like this. My next project is to call Austin Health department and have this hotel condemed. Do Not Stay at this Hotel and Do not book through Priceline.com. Very Dissappointed!!!!!!!!!