horrible
This is a gorgeous hotel with wonderful rooms. But it is SO POORLY MANAGED that it really should be avoided, at least by busy business travelers. The internet connections are a disaster. This was my biggest frustration. But there were also many other small snafus. Two of the machines in the fitness room were out of order. When my room key didn't work, it took three tries--trips up and down the elevator along with waits at the front desk each time to get a new key that worked. The next day I saw someone else struggling with the same dilemma so that seems not to be a rare event. This place has the look and architechture of a truely grand, magnificent hotel, but I found it impossible to enjoy given the nearly constant annoyances. They wasted so much of my time that I would never stay there agan unless I knew it was under new managment.