Business travel
I have just had a very unsatisfactory visit to this hotel. I travel to NY several times a year on business from the UK and lived in Manhattan for a few years. The lobby turns into a nightclub most nights and despite moving from the 4th floor to the 6th floor after a night of very little sleep, the noise could still be heard. The walls are so thin that I could hear the very loud snores of the man in the next room and the various TV's around me. There are no drawers in the room so everything I couldn't hang had to stay in my case and I was there for 5 nights. The mini bar is larger than the wardrobe!! The wardrobe doors were so poorly made that they wouldn't close so the light stayed on the whole time. Generally the fixtures and fittings were already looking tatty There was hardly any surface space. The air-con was so loud I couldn't have it on at night. If I opened the window the street noises were so loud that I couldn't sleep so I woke up several times a night hot and dehydrated. I am in the fashion business so quite used to style over substance but this was something else. I have never written a review before but I just feel so cross that despite my deep love of this city my experience of this hotel was so poor! I will not stay there again........