1st, 2nd, 3rd time stay...got to read to believe
Where to begin....
I have stayed here 3 times and ALL 3 times there was an issue. 
1st stay during a heat wave....A/C didn't work, but the heater did and was baking us in our first floor room during our 3 day stay. The advice given: sleep with your windows open....they have "security". 2 ladies staying on a bottom floor room that faced the back parking lot, I think not. The manager did end up comp the room but not after having to track him down at the hotel next door since his staff couldn't reach him cause he was "off the property" (next door sitting on the couch talking on his cell phone). 
The hotel changed names from a Quality Suites to Comfort Suites after the 1st stay. I figured it might be going under new management, which I was told it would be. Giving it a 2nd chance, I booked again. 
2nd stay: 3 rooms. Booked well in advance and requested first floor rooms next to each other. Specifically stated I didn't want any room(s) in the corner by the back parking lot door or staircase. Called back a month before to verify our reservation was good to go. She gave me the room #'s; one was the corner room. I said, no, that they would need to change that she then gave me a new room # to replace it. 
We arrived to check in and to my surprise, the corner room was never changed. Forced to spend the night in the room cause they didn't have any others rooms unless I was willing to pay more $$. :/ Next day/night they were to move me...which they did but to the 2nd floor away from my family. 
At that point, I wasn't going to deal with the staff anymore and was going to enjoy my time with my family. I called upon my return home and spoke with the mngr. Erika for over 2 hours. She was very understanding (at least I thought so) and stated she was making notes in my file; was going to credit me back for half of my stay and give me points to cover a 1 night stay. I was told to contact her if we decided to ever come back. I felt good after our conversation.
3rd stay: Stayed last weekend for 2 days. Called to speak with Erika and from Dec. 2011 to March 2012 not one note was placed under my name. I had to remind her of our 2 plus hour conversation;red flag went up. Once that was figured out and I calmed down I called her back to book the room. 
We checked in on a Sat. -- came back to our room that night at 8pm and had to deal with a party in the room next door. 11:30pm: Called front desk and was told it's still early for a Sat. night and that the hotel doesn't have a policy against parties. RED FLAG. But that security would address the noise. Noise only got worse - people coming and going from the back parking lot door...front desk had no clue as to how many people were in that room or who was coming and going. RED FLAG. 1:30am: called front desk again, told they would have to call the cops. 2am: Cops show up and clear out the "extra" guest. Finally silence and maybe some sleep. :/ 
Phone in bedroom didn't work; light bulb missing in lamp on night stand in bedroom; water damage to the ceiling/wall/wallpaper peeling off in bedroom; refridge was turned off so all our food went to waste. 
One can only hope this hotel will change it's policy on parties and having the 2 back door entrances just open for people to go in and out of without a key. Security is a BIG ISSUE...guest safety is not a top priority at this location or to the staff. 
Plenty of hotels in and around the area...may have to pay more, but if it's for your safety or the safety of your family...won't you spend it? I will.