A solid good, can't beat locale
A family event brought us to New York and we needed 4 nights at a hotel. I used my British Airways Avios points to book all four nights, so bear in mind my review is based on the fact that I didn't have to pay a penny for the room. I reckon the retail rate would have been around $250 per night, possibly more.
The room was huge, but very unhomely, not cosy at all and lacking in character or charm. Looks like the building was once an office block, not a hotel. Service from all staff was excellent - where the place let itself down the most was the complimentary continental breakfast...everything used was disposable - paper cups for coffee, plastic cutlery and just a big assortment of pastries. Anything else, you have to pay - and with so many diners surrounding you, I'm not sure why someone would pay $12 for oatmeal here.
The location was fantastic though - numerous subway lines within a few blocks - and Central Park a 10 minutes walk. Plenty of restaurants to choose from all around, and the sound proofing was good - the room was nice and quiet. Maid service was great - very comfy bed and a refrigerator to keep drinks.