nice hotel, poor judgement
We checked in around 9:00 PM for one night after a week of hard work in NYC and we had one request, a quite room. Next morning we could sleep a bit late and wanted to enjoy. We were given room 342. Per the front desk clerk the next morning and the cleaning crew, the hotel was far from sold out, there were many rooms available.
Room 342 is about 10 miles away from the elevator and sleeping "in" or "out" in the street on Hampshire Ave are more ore less the same. At 6:30 am I m pretty sure the garbage truck was inside my room. Traffic went through right under my bed and I could hear every car passing by over my head. There is no "do not disturb" tags, instead, a red light that does not seem to matter much because I got the cleaning crew knocking on my door at 8:00 am. So, I'm not sure why in a semi empty hotel I was given this room but who ever checked me inn made sure it will be a very long time before i come back. The rooms are well decorated but the shutters do not prevent light from coming in so if you need darkness to sleep, forget it...again...very nice shutters...the concierge in the am, awesome and service in general seems very good.
One more thing, the sheets were ripped but I found out as i was getting in bed at 11PM and was to tired to call someone to change them. A final thought, I m sticking to hiltons and westins that appreciate my loyalty and want to keep me as a client. I don't understand having a first time customer, plenty of room availability and not giving them the best ... oh well