Overated, too popular
I booked this hotel because of the excellent reviews. Although the rooms look great, it feels very crowded in the Summer. Lines for check-in, long time waiting for the elevator (and no air conditioning in the halls while-u-wait), and highly stressed staff. The hotel was overbooked, so they did not give us the family room I had reserved 3 months in advance, but two separate rooms. Breakfast was not included, but I would not recommend to pay $13 for what they offer in their restaurant buffet. Maybe a good choice if you're going to see a Broadway show.