poor quality
I made prior reservations for four nights. I checked in 12:30am. There was mold in the bathroom and the facuets were not labled correctly (hot was cold and cold was hot), stains on the walls and cabinents, as well as holes in the sheets. The molding on the walls and cabinents were peeling up like bananas. It appears the management does not take personally how the room look. The ice basket and cups were just thrown on the counter. I was informed that the hotel was sold out and no other rooms were available. New customers were being redirected to other hotels near by with availability. 8:00 am I advised again the front desk attendant of the condition of the room I was ensured that when I returned a new room would be awaiting. When I returned later that evening the new shift of employees had no clue what I was talking about and was rude and short. The front desk attendant stated "he did not need to hear about the room". He then proceeded to search for a new room. The next day the front desk attendant that had ensured me the day prior that she was going to handle the situation did not speak or even ask if I was placed in a new room. The same attendant interferred in my conversation with the manager while I was speaking and began to become argumentative in front of your manager. He offered me a 28.00 refund! As if to say that staying in an unsatisfactory room was worth paying for at all.