Used to enjoy this hotel
Four out of the last five years I have stayed at this property for an annual family DC trip. I really got to deciding it was a great fit for us. Great location, good front desk and bell service. But then, there's the restaurant. I experienced service in the restaurant (Fire & Sage) that I have not experienced in years, anywhere. We were a party of 11, staying on property for multiple nights and we were IGNORED. When our food did not come for over an hour, the wait staff avoided us. I had to get up and seek out multiple people to try and get served. Never was an explanation offered. I'm sorry, but this is a reflection on the hotel. Not how you want to be treated at a place you repeat visit year after year. I had invited all of the guests to dinner and it was a huge disappointment and quite embarrassing.