Spectacular location - heart of San Francisco - but...
This is a classic old hotel, right on Union Square. The location is busy & high energy with the tram cars right outside - undeniably San Francisco. We stayed in the original building as that's what we wanted- to see & feel the old hotel, the charm of the wider corridors, old lifts & older style rooms. We certainly got that. The room was HUGE - a family room with 2 queen beds, sitting area, larger than Junior Suite in proportion about 800sq ft. The trade off was no view. Whilst this is a WESTIN, it is not a 'great' Westin nor a 'great' hotel. It's big & impersonal and you need to be a self sufficient and experienced hotel user who knows their way around hotels, to make this a worthwhile experience. Everything ran smoothly, but there was something lacking. I'd stay again for the convenience of the location...but that's all.