Disappointing
I have just returned from my stay at the Waldorf Astoria hotel and would have to say it was a very disappointing experience, upon arrival the guy at the door informed us that there was a lift to take you the lobby to the lobby so that you did not have to carry your suitcase up the stairs when we walked past the lift we had two cleaners shout at us from across the door asking us where we were going, not a good start, we went to check in only to be told that the room we had booked (two double beds) was not available, that it was only a request, and the hotel tried to honor requests, something that should have been pointed out before we checked in. Eventually we were offered a two bed room (smoking) which was fine as one of us smoked but wasn't ready, they said they would call us when it was ready, at 7:30 pm still no call, but when we went back to the hotel the room in fact was ready just didn't call. I had travelled from Ireland. Overall,a very disappointing, overpriced experience, and robe honest I wonld not recommend it, the hotel is out dated and could do with a make over.