A Big Disapointment
Having grown up in NY, I had always wanted to stay at this iconic landmark during one of our NY visits. It is now out of my system. The room was a nice size (especially for NYC) but definitely had seen better days. Plus, a world class hotel without HD TV? Our bathroom, while updated, had a shower that didn't drain properly. At 5PM on our first full day (we only stayed 2 nights) had to call housekeeping to clean our room. The view of the scaffolding outside the room made it difficult to tell if it was night or day. There is nothing on the Waldorf website to indicate ongoing construction. Since my husband and I had just returned from some exceptional hotels in Hawaii, the Waldorf's shortcomings were glaring. And my husband is a Hilton Diamond member too. Very disappointed and won't go back.