Oldie But Goodie
Although the property is a little dated, and we had quirky hot water, I bump it up to five big ones for the following reasons: First, the value. For the price we paid for four nights (under $450.00) and the freebies (shuttle, breakfast, cookies and superior customer service) this is an outstanding value. The hotel employees really have no control over facilities that may be a little dated, but they consistently seem to strive to make the best out of what they have. There are also the little "touches" like the alstromeria flowers throughtout the hotel, the carnation that came one night with our room service, and the fastest and most efficient maid service we ever encountered. For a free breakfast it was good....the catch phrase being "free" and as much as you want both eating in or taking it out. Also, if compared to five star locations (like the caribbean) this is six stars because of employee effort. We sleep on 15 inches of memory foam and water pillows so we do not expect to sleep all that well in a hotel. However, the king size bed mattress here at the doubletree was surprising good. We slept pretty good. We were in the back of the hotel in room 346 so the noise issue was minimum (one of the few times I did not have to use my ear plugs to sleep at a hotel). We also had dinner at the restaurant and it too was well above average....served promptly and hot with a pleasant server. So I would say 4.5 stars rounded up to 5. Sometimes I think that people checking in after their subsidized agony (a commercial airline flight) take that frustration out on the hotel, since there is no use complaining about airline flight....at any rate I would certainly recommend this establishment to any of my associates.