Just Horrifying
I had the extreme displeasure of staying at this hotel for a full week during a trade show. When I walked in the door, I was pleasantly surprised by the lobby décor. The love affair ended there. After checking in with the mostly friendly and attentive desk staff, I was greeted to an elevator system that defied logic for a hotel priced at the rates I was paying. There was a 5-10 minute wait for that trip, and virtually all of the others, to get to my room at the top floor. Upon entering the elevator, I was greeted with a grimy, dirty appearance on most of the surfaces. It was a minor precursor for what followed. As I exited the elevator to the top floor, the first sensation was the heat. It literally felt like walking into a sweltering barn, although a barn is probably cleaner than this floor. The carpets were worn, ragged, and dirty. Ceiling tiles were water stained and crumbling in places. There was a vague musty odor throughout. As I entered my room, the temperature was in the 80’s. The air conditioner controls are some 1950’s blowback that use some type of air pressure which causes an audible hissing at random times during the totally ineffective temperature adjustments. I called a number of times and they finally sent a technician who opened a panel and looked at the innards for a time, proclaiming he found a “stuck cooling jet” that was the issue. He “fixed” the jet and promised it would cool down. This was not the case. In fact, so many heat complaints came in that the hotel took drastic action for the entire floor, in the form of a single personal oscillating fan standing tall near the elevator. For the whole floor. The pool area was just nasty with dozens of cockroaches playing games of whack a mole in the cracks of the decaying wood slats that are installed throughout the area. All of the above and the lackadaisical and sloppy nature of most of the staff incline me to recommend that one is better off staying at a Motel 6 than this place. They tell me they are in the midst of remodeling. A wrecking ball and bulldozer would be the only acceptable method in my opinion.