Don't say you weren't warned...
So was very excited to get to stay Downtown as the time of year that I went it is usually very busy and full. Arrived and got checked in went to room to find that both beds had hair in them. There was a makeup brush in the bathroom and next to entry door was a wad of had 4 inches wide. Went to front desk ask to be changed to a different room. She gave me another room went to the room and found fesis on the under side of the toilet seat. Hair in one of the beds and scum all over the tub. Took a trip back down to desk again to find a desk clerk trying to do her best she gave me another room and took me to the room to check the beds. We said okay this will do after getting luggage in room and going to the bathroom took my shoes off to be cut by a broken beer bottle that I did not see when we went in to check the beds. There was unknow substance on the walls and gold stars all over behind the tv stand. Went in search of a housekeeper but to no luck "she" (was the only one I found on all the floors) did not speak english. I should have been skeptic as when I was going to my room there was a large pile of linen in the hallway but alas no sheets that where dirty? I called Best Western customer care while at the property they called the property to try and get me checked out. While customer care is on the phone the owner or management is dialed into the hotels computers and calls the desk clerk yelling at her about how she should not be moving me and that she needs to get it together. Please be advised that I was informed from the Clerk that this hotel has NO housekeepers that they outsource the cleaning of the rooms and no supervision of the people that come into clean the rooms. The pictures look very attractive on thier website but are clearly staged as the pretty lights don't work but in a handful of rooms. All in all check EVERYTHING in your room before you go to bed or bring your hazmat suit or better yet stay elsewhere.