Made the convention run smoothly
First off, this is my third stay at this particular Westin, and my second as a convention attendee.
For the past two years, the Indiana Governor's Council for People with Disabilities has held their annual conference here. This year, we were traveling as a group of 18 for a disabilities awareness and service organization that I am part of. We had booked nine rooms, and some of the rooms weren't available right away, as our floor was also the Southwest Airlines crew floor shared with pilots and flight attendants. Most were available right away, and the ones that weren't were available quickly. 
The room itself was comfortable and to Westin standards (I have stayed in several Westins over the years). One thing I like about Westin compared to other "business-class" hotels is their Heavenly Bed, which I think is the most comfortable out of the competition, and the Indianapolis location was no exception. New this year was a new version of the "heavenly shower" made by Kohler with a rain shower and handheld shower; I liked this new version better than the old dual-head setup. Wi-Fi was pay-per-use, but I used my smartphone exclusively, and AT&T's 4G LTE works very well in Indianapolis. 
The workout facility, which was used by me and several others in the group, was very well-equipped. The hotel was also connected via indoor skywalk to the Indiana Convention Center and Circle Centre Mall (which has a good food court if you want cheap eats).
Of course, this review would not be complete without the service during the conference itself, as I stayed during a conference. Conference areas were clean and well-kept, water and pens were readily available at a special station in each conference room, and conference food (especially the lunch on day one and breakfast on day two) was very good (I didn't get a chance to try Shula's). For those that forget to make copies or need to ship something, there's a FedEx Office in the lobby. The staff was always attentive at every turn.
Overall, our visit to The Westin Indianapolis was excellent, and I hope that the Governor's Council continues to utilize this hotel in 2013.