Ripoff
I booked this hotel for a 1 night stay on 10/20/2012 on the Sheraton website one month ahead. The reason I booked this hotel is the reviews about their comfortable beds. On 10/21/2012, I was to run the Columbus Marathon in the morning and I am ready to get a good nights sleep. On the website, it stated that the room was prepaid and the rate is non-refundable. I show up around midnight and was told that they have maintenece problems(yeah, sound like they over-booked) with my room and they got me a room at the Marriott in Dublin which was 9 miles away. When I got to the Marriott, the room was much smaller and the beds weren't comfortable. It was just not the quality room I was expected. Shearton went ahead and charged me the full price today. So basically I paid full price for a less quality room. I notice from some other reviews this isn't the 1st time they did this. So be ready to get ripoff from this hotel if you book with them.