my new favorite hotel
staff was awesome, room was awesome, only drawback was a slow elevator. Checked in after 10 pm after at very long day of delayed and cancelled flights. Front desk was courteous and let me know about my gold status perks without asking. Also got upgraded to suite since the hotel was booked. Huge suite. I could have hosted a banquet. sigh... access to exec floor for breakfast etc. Only criticism, breakfast doesn't begin until 6;30.... 6am would be better when I have a full day of meeting beginning at 7am. 
Dinner at hotel restaurant lockwoods... lovely. green garlic soup with clams. Yum! Pan seared halibut - super yum. Cheers to the chef. 
Chicago is not my favorite town, but since business brings me here at least once a year, I will be staying at the palmer house from now on.