Hotel is nice - billing is a nightmare
check in was super nice - desk staff friendly, professional, and accommodating. apparently my first mistake was when asked if i wanted a printed final bill or emailed copy I said email (in a small attempt to be green). I am still waiting on the bill - after five calls and multiple e-mails. It also appears I was charged double - but I can't get anyone to call me back or respond to inquiries. Frustrated and what started as a really nice stay and impression of the hotel and diminished to a frustrating impression and realization that details aren't important.