Bad Customer Service
When we got there, the hotel was fully booked with tons of youth for some local events running around the hallways. They gave us the wrong rooms so we did not have enough beds for everyone and could not get another room. They were not sure if they even had cots available. They did not take any responsibility and blamed the booking website (even though the reservation was cleared printed out with the amount of beds needed). Our whole reservation was wrong, and they did not want to help in any way. The room was nice, but I am never staying here again. They did not want to help us sort this out, even though we had elderly people staying with us who could not sleep on cots. We don't book hotels to sleep on cots and floors just because the customer service is bad and they can't keep their reservations straight. Good thing there are many more hotels to choose from. Stay away and pick somewhere else with better service and respect for elders!