really?
So I was very excited to learn that we had a weeding to go to in San Diego. My fiancé and I decided to stay the night with another couple and make a nice trip around the wedding we were attending. We rarely get a chance to have a night away from the kids and were very excited. 
We showed up early, around 2:00pm and preregistered for our rooms. The front desk was very nice and put us in rooms across the hall from each other. She stated that the rooms weren’t ready yet, but that we could call her in an hour when they should be ready. We went and ate and hung out until 4:00pm knowing that the rooms would be ready by then; especially since check in time is at 4:00pm. 
When we showed back up, our rooms were now in different buildings and our room wasn’t even ready. The front desk staff had changed and they did not know about any “preregistering”. Please keep in mind that we had a wedding to get ready for at 5:30pm and had no where to get ready. The manager was not very nice or apologetic either. He was rude and when I addressed my unhappiness it was met arguments. 
We had to hang out in our friend’s room until our room was ready. This was less than unsatisfactory, but we finally got our room in enough time to at least shower, although my hair looked like crap.
To top it off, my friends were charged for three nights of stay… never would that happen in this mismanaged joint and still has not gotten a call back from a manager to get the charges reversed off of her card!
BEWARE!!!