A real disappointment
Let me say that this was my 4th stay at the Paramount and until now it was a great little find which I actually told friends and colleagues about- that has now stopped.
Let me firstly say the location is great, rooms are fine and adequate and the bar staff and bar are great- that being said the front office staff particularly the receptionists are terrible. the management seem to be okay and in fact Anika was very good and we had numerous issues. My issues included no towels in my room for 2 days and not water pressure at all only to be moved to a noisy back facing room- certainly not the way to turn around the situation.
The system they use to hold a deposit in lieu of extras is completely unreliable and not to be trusted- in fact they debited my credit card 4 times with a total of $710 that they could not explain and every time I complained I was told that they themselves did not understand it. I asked 3 times to see the GM and on all three occasions he was unavailable - I am not even sure he exists. 
This morning I asked for a 4:30 am wake up call and of course this was not done- only to be asked by the front office staff if I gave the correct room number- amazing that they think I might not know the number after 4 days- I guess that is the long and short of it- you are a number at the paramount and it is a fit in or leave attitude. There is no GM prescence at all and the only thing saving this hotel is it's senior management at the front desk.
The rate is decent and equates to value- but the complete lack of hospitality and service really let's it down. to be honest I would not stay here again and that is a real pity as I was a fan!!
Anyway I expect the revue to be met with the same effectiveness as my complaints in house some will leave it at that.