This is NOT a 4 star hotel
I have no idea how this place got listed as a 4-star hotel, but it is not even close. If you are looking for a nice place and want to splurge on a fancy hotel, go somewhere else. We spent three nights there this weekend and from the moment we opened the room door, we regretted having spent $400/night for this place. The wall paper was peeling and bubbling, the furniture in the room was dinged up and stained and had seen much better days, the blinds were cracked and dusty, and there were years of grimy buildup in the corners of the bathroom floor. All of this, in a supposedly upgraded room. We called downstairs to see if we could switch, but this was the nicest room they had. OMG, such a disappointment.
In addition, they have very few amenities. There is no room service, for example. And the restaurant on the ground floor closes at midnight, so late night meals are not an option. The balconies that look so nice on the website close at midnight as well. For a city that never sleeps, you are going to have a hard time finding anything to do around here in the evening. 
On the positive side, the restaurant does have good food, though it is very expensive. The hotel staff is nice. The hotel is 2 blocks from the subway and there is a great market across the street for groceries. Overall, however, I would definitely not stay here again.