In severe need of modernization and upgrades
I stayed here for a 3 nights on a business trip and was shocked to see a Westin in such bad shape. The service was great, but the rooms fell far short of Westin standards. The AC unit didn't seem to work well (and looked quite old), leaving the room at an uncomfortable temperature for the entire stay. The bed seemed old, and the furniture in the room looked tired. The hotel feels like it has been ignored by management, and is certainly not a 4-star hotel.
The hotel needs to undergo a complete renovation for me to try staying here again considering the wealth of options in central DC.