Poor Customer Service .
Booked this hotel online and looks nice from the outside, only to get their and got something different. Room 178 that i was assigned to was horrible, stinks. i complained to the old lady that works the night shift at the front office, she's full of nasty attitude like she does not want to be there. told her to switch me to a suite and i will pay for it, she just shouted I DON"T HAVE ANY!!, she's so nasty
 I couldn't even sleep their that night, i had to check out without sleeping in the room. and i still got charged.