The WORST hotel experience I've ever had.
I came here for a reunion (July 12-15). Every group of people (who had individual rooms) that I came with had a problem. Problems were: 1. room was dusty w/ spiders on the wall and fleas in room (it's a pet friendly hotel) 2. Water in shower came out brown. 3. After shower, water does not drain immediately...it took 2 hours for the water to drain so someone else could shower...the water literally pooled at my feet. 4. We called down to the front desk for new towels and rags, they never came...had to call back the next morning. 5. The Valet is screwed up. We hand them our valet ticket, only for them to bring us someone else's car. The ticket has our names on it, but someone else's car information. We've used the valet twice a day, and they still haven't fixed the tickets. 6. One of my cousins reserved her room 2 weeks in advance, but when she got here they couldn't find her name on file. 7. Air conditioning in our room may as well had been non-existent. And when it's above 90 degrees, that's really not an option. 8. The place where they wan't you to unload is actually one lane of a busy street, so when you're getting out to unload, you have to watch out for the oncoming traffic. Really dangerous, especially with young children. I'm sure I'm missing other things. I really wish I could give this place 0 stars. Ridiculous.