Perfectly placed and great room!
Stayed here for thanksgiving. Yes very busy and the lobby is huge. To clear a point - they do not have a starbucks in the lobby - the bar in the lobby sells starbucks but only by day not in the evening. We didn't have to line up for ages to check in - I think it took all of 5 minutes. We were on the 37th Floor - great views of Central Park in the distance and quiet. Everything modern and clean. We had a double room which was cleaned/beds made daily. We didn't use any of the hotels other facilities so cannot comment. There were two sets of lifts - one set going to the lower floors and one set going to the higher floors which helped as they were always busy and constantly in use (worse I assume as it was thanksgiving and we had alot of people there that had been in the parade) I have no complaints at all and would definitely go again as it is minutes from everything.