Horrible Family Satisfaction!!!
I thought this was going to be a wonderful family vacation. However, when they wouldn't let my 7 year old son go down their water slide because he wasn't 48" tall, he was very upset and every time we went to the pool it was devastating for him and myself. He can go down almost every slide at Schlitterbahn and Seaworld. They have water slides twice the size of the Hyatt's puny slide and the height requirements are unrealistic at the Hyatt. I talked to the supervisor, manager and acting manager for the day - all were beyond disappointing. The food and wine was terrifying at the hyatt as well. I will NEVER go back to a hyatt anywhere and will tell all that I know - STAY AWAY!!!!