Great Hotel & customer services
My friends and I stayed at the Hard rock for two days for fun. It was what we expected. The hotel was nice, clean and the room that we were was really neat, the location is right at gaslamp where all the bars and restaurants are. Everyone was friendly and helpful. I arrived at the hotel before my friends and the reservation was not on my name, so I could not checked in but the girl that helped me out at the front desk Deborah was really friendly and knowledgeable. She gave me some suggestion what I should do while I was waiting for my friends arriving at the hotel and she took my number to give me a call to let me know that they arrived.I definitely would recommend this hotel and I can wait to stay there again.