Double Charged my Card
I booked my room on hotel's.com ... When I got there everything was set I cave my cc for incidentals and we went up to our room. Later I check my bank and I has a 200 as well as 40 hold on my card. After speaking with the front desk I was told that a "new employee" charged me again by accident but the hold would be reversed. I checked out the manager called me and assured me that everything is taken care of then I check my account and I was charged ( the hotels.com fee) plus 36.00 ( parking) and 196.00 ( the 200.00 pending charge has cleared and 196 is taken). The hotel was nice but I shelled out a total of 472.00 to check in on Friday and check out on Saturday. I would definitely steer clear this hotel is not worth all the hassle.