Facelift Please
in the land of plastic surgery and re-inventing oneself, why oh why can't the Sheraton Universal get a little love. The front desk staff was awesome, but the rooms are completely dated, bathrooms are microscopic and the place actually kind of smells bad! As I said , the staff is wonderful and try to overcome the condition of the property. The place simply needs an update - please - spend a buck on paint and carpet...