Nice hotel, Nice staff, Great food
Stayed here in Charlotte a few weeks ago during the DNC, lovely hotel. Rooms were nicely appointed, very comfortable beds, nice toiletries, large screen tv in room. Though this was near airport, never heard any airplanes. The hotel has a nice lobby bar and an indoor/outdoor pool. The staff could not have been nicer or more accommodating. We had breakfast daily and the food was delicious. The hotel was easily accessible from the interstate though the driveway is easy to miss as it is immediately as you turn on to Billy Graham Parkway. While as noted by another poster the rooms were not always made up early, the hotel was at capacity and the meeting rooms were also full, which may not have been customary for the hotel. Experienced no issues with room, tv, or anything else. Southern hospitality at its best, I would definitely stay at the hotel again.