Good Location, Basic Hotel
We stayed here for 4 nights in the second week of March. The location was good with plenty of restaurants and shopping about a 10 minute walk away, or a couple minute drive. Being located right at an Interstate 17 Exit/Entrance made driving anywhere simple.
Check-In was easy, quick and friendly. We were assigned a room on the second floor facing the Interstate. Walking through the Atrium, to the elevator, the chlorine smell was quite pungent and unwelcoming. Our room was very standard. It was clean, but not spotless. The furniture was not new, but not too tired. The bed was comfortable, as were the pillows. There were the standard offerings in the washroom, icluding 3 sets of towels. Houskeeping maintained the level of the room each day and we did not hear any road noise from the Interstate.
The Crowne Plaza Phoenix offers two pools, an exercise room, a lounge and a dining room; however, the overall experience I enjoyed was one that I could have had at any chain Motel along the Interstate. This was not up to the previous standard that I have enjoyed at other Crowne Plaza properties around the country, they always set the bar higher than Standard/Basic.
I would return to this property again, as there was really nothing wrong with it, but it would have to be at the right price!