poor for the price tag and service
I have previously stayed at the Edgewater for work reasons and did not think about looking at any other hotels in Seattle when we came for a personal break despite the high price tag - due to previous positive experiences. We upgraded to the Claw foot tub room and i can say we were looking forward to it for weeks, perhaps that added to the disappointment. When we arrived, jet lagged after a long flight on a Friday we were told that our room was above the lounge and we were likely to hear the live music downstairs for the next two nights. when we questionned why they did not say anything on their website a slight surly reply followed and they offered to move us in to another standard room. I had to cause quite a fuss which I really resent doing, that no, I would not be downgraded, as I had paid extra. Eventually we were given a Junior suite which if I had paid for I would say was very poor. To be fair I had not paid for it, but the room was very dated and not inkeeping. We then after two nights got our claw foot tub, but be warned, although were offered a room with a balcony we did not get one! Really upset us as the balcony's are great, so we were excited when they told us we would get one.
The tub leaked and despite asking them to fix it, they said they could not find anything wrong with it - hmmm my wet clothes would say otherwise. They did offer to move our room again but we only had one more night and the idea of packing up everything again was not worth it. Valet parking was polite but very slow, and when we got a check out bill it was wrong - so make sure you check it! they did correct the bill eventually.
Overall a very disappointing stay at a hotel that previously was top notch. Bar area is lovely though with a great view.