Great Location, stylish hotel!
We stayed at the hotel the last April, overall we were very happy and I would stay there again! The location is excellent as it is very centrally and most attractions are at walking distance. The concierge was always helpful and knowledgeable. Also, all staff was nice and friendly. The rooms were small but stylish and always clean. I didn't get to see the roof garden back then but I am sure it must be wonderful. Breakfast room was always clean and we would be given a good boost for the day. The only reason I am giving 4 out of 5 stars is because when we were leaving we specifically asked to pay with our "passport debit card" and not the one we have given during our booking. Although, they have agreed they have charged anyway the wrong card. The next day we contacted them (mistakes happen) and they said they are going to refund us and charge the other card. A week later nothing has happened and only after we have talked with the manager have they sorted this out. In the meantime we have lost £80 because of currency rates. It did disappoint us as we felt that their service was not as good after we checked out. However, do not hesitate and do book there especially this is your first visit in New York!!