Needs to work on housekeeping....
Yes this hotel is in a great location, your a hop skip and a jump from Times Square and the subway. But these guys really need to do better with their housekeeping skills/maintenance. Actually had to call down last night and have someone come up and empty the garbage that hadn't been done for two days. Dusting? I don't think they know the meaning of the word, and I think the iron in your room is to do your own sheets. Different sized pillows on the bed, and a cover on the thread bare duvet would be nice because the one on our bed has seen better days. I don't know what was done to the carpet, but it could use a good steam cleaning or better yet rip it out and update the look. Broken light switches, drains leak so having a bath or a full sink is almost impossible.But then again, when you aren't restocked with soap or shampoo it's a moot point Will be back to New York, but won't be back here.