First Class
This is a large hotel (1200 rooms) right in downtown. Great location. My room had some tools from a repair. I called the front desk. They apologized, sent someone up to complete the repair and gave me a 1/2 credit on my room. Also the manger called the next day and asked if everything else was ok. This was unexpected service. Restaurant had above average hotel food and the lounge Bar was great. The bar tender knew her stuff and made good wine recommendations. I will stay there again on my next trip.