good place, but could be better!
an amazing place, very well located,trendy and fashion, wonderful...but what happens with this hotel? why isn't it at TOPTEN NY? the staff is a little bit cold...when I arrrived, from Brazil, where I live, I could feel that I didn't belong...I mean, I should not be there, it was just for celebrities and pop stars... my 1st impression improved after a wonderful meal at Marble Lane, where I had wonderful scallops, I can't fprget the taste! and the waiters were very attencious and polited. 
I like the nightlife, and I could visit the PHD and the bar downstairs, that was overcrowded and the staff was very rude... fortunately a nice boy from front desk helped me while I was in internet in the reception area, his name is Patrick (an african american guy), and I could change my 1st impression. I hope to come back to Dream Downtown,but I really think the staff could try to make the guests feeling that " yes, I'm in a friendly place, I belong" , and I see that manager is always answering the reviews here, he does care about! my tip is : make your team laugh and smile more, and treat everybody like an important person!