disappointed with terrace suite
Apparently, the hotel has only one real terrace suite. All other terraces are really balconies. We arrived at our "terrace suite" in the late afternoon. We got a small balcony with two chairs and an air condition unit next to one chair. It was like a closet, but outside. I honestly thought it was a mistake and called the front desk. The staff confirmed that yes, we were in fact in a terrace suite. I couldn't believe I paid extra for a balcony that I didn't even want to stand in. The room with a "terrace" was already given to someone else. She showed me a second terrace suite and this room had a balcony with four chairs instead of two. The online photos are a complete lie! Or the hotel lied to my face and stuck me in regular suite even though I paid for a terrace suite. I had no idea paying for a terrace suite was such a gamble. If you stay here, save your money and book the lower priced rooms. Just because you're willing to pay more doesn't mean you'll get more.