Great location for the money
I live an hour by train outside New York. I recently booked this hotel for one night because I had a business dinner meeting that evening and an early breakfast meeting the next day. It's close to my office in Times Square and the price was right. The Milford in the past has been a somewhat dreary place that never ranked high on anyone's list of places to stay in New York, so I it was with some trepidation that I chose it. My room turned out to be very small by ordinary standards (it was hard to get around the bed to open or close the window) but clean and comfortable otherwise with new carpeting, spotless white linens, modern decor and a completely renovated bathroom. Only a few complaints: when I got to the room I found that someone had used the toilet; there was ventilator noise coming from outside, but that was better than using the AC, which rattled; and the toilet paper holder was broken (which I forgot to tell the desk about). The hallway was undergoing renovation, with plastic sheets over the carpet and drywall being hung. The elevator system was familiar to me because we use the same system at my office - you press the numbers for the floor you want on a panel at the elevator bank, keeping in mind that "G" on the way down will take you to the ground floor hotel entrance rather than the floor where registration is (1). If you're a tourist, you can't beat this location - very close to the heart of the action, with numerous restaurants and shops right outside the door, the theatre district and the subway close by and within easy walking distance of Times Square. This is obviously a more tourist than business oriented hotel, but I recommend it and would stay here again.