A beautiful hotel with paper thin walls and dishonest employees.
First of all the valet mentioned there was no parking anywhere close by and our ONLY option was to valet. Upon entering, I asked the receptionist if there where any discount membership and/or for the most cost effective rates. After checking in I discovered online that there was a AAA discount...the receptionist never mentioned this. Going outside we took a stroll <20min after checking in and there where vacant parking garages everywhere...the valet never mentioned this. I asked to speak to the manager first thing in the morning and was told I would be reached...it never happened. 
For Hotel Contessa to step it up a notch, it needs to practice integrity. I'd much rather recommend a hotel that give a complete enjoyable experience, shady characters excluded.