Average Westin - Had to move rooms because of the Shower Flooding
Typical Westin and below average service. I had to move rooms as the Shower flooded which was very inconvenient. The next room I was moved to had a very similar problem but not as bad. Clearly this hotel needs to re-caulk their bathtubs.
I also didn't like how room service wasn't served during lunch. The response was " No we don't serve lunch" as apposed to "No we unfortunately don't serve lunch but I can suggest a few places that deliver." I understand if you have to close but offer some options and show some compassion for service.
I also had random minibar charges that appeared on my bill. So frustrating that now I have to call to get them removed as they were tacked on the last part of my stay post check out.