Sadly disappointing! No AC, bad smelling, malfunctioning light
I was really looking forward to this one night stay, which was a layover for my daughter and I for a one night on our way back from 2 weeks in Europe. The photos and website showed a hotel I would like. Unfortunately for us it was not so great. When we checked in around midnight, we were given a king room which majorly reeked of cigarette smoke (the whole 2nd floor did). So I went down and asked for a non-smoking room. The nonchalant English desk clerk said he may have one other room available and then brought us the key to a 5th floor double room, which was fine with us. Upon our entry we thought the room was a bit muggy and the thermostat, which was set at 72 read 76 room temp. But we stayed thinking this was better than the smoky room and reset the thermo to 65 hoping it would get cooler overnight - and we were really tired by this time (plus apparently we had the last available room). 
In the night the hall light would come on and go off arbitrarily (this was something I had read as a complaint on other reviews on booking.com and was surprised that it was still a problem). And worse, the temp continued to rise in the room. It was hot, damp (it had recently rained) and had no air movement at all. It was impossible to sleep and the room smelled so musty and gross. By morning it was 78 degrees.
I went to the desk at 6am to tell them and the desk clerk only offered me a late check out and to send an engineer (why do we want an engineer when we are checking out?). 
While I loved the decor of the hotel and the soft beds, these problems and the lack of any offering of reduction for the price we paid for the room was too much to be able to give this hotel anything better than a bad rating. The hotel sent me a survey which I completed referencing this problem and also asked for a response, and I separately sent the hotel corporate office an email. I have not had a communication from either. 
I think if my AC had been operational my review would have been really good, but that was not the case. I would have been better off at the airport Holiday Inn Express...