Not up to standard and Unexpected charges
We stayed at the Palomar in Philadelphia in September having stayed in a Kimpton hotel in Boston previously (which was very good). The Palomar is not anything like the Boston hotel! Quite busy and unhelpful desk staff who do not come from Philadelphia so could not help with recommendations or bookings for restaurants, places to visit, and didn't even know the best way to get to the Liberty Bell center! No concierge, so no help there. Advertised "coffee and nibbles" turned out to be coffee from a Thermos flask and no nibbles - when I asked a member of the restaurant staff about the nibbles he disappeared and never came back. Advertised evening wine was a scramble in the reception area with people talking as loud as they could and trying to get as much free wine down as possible before it ran out - not worth fighting your way to the table for! No access to Internet on computer unless you are carrying your own laptop (not all travelers do). On arriving back home I found an unexplained extra charge on my credit card from their swipe of the card when I checked in! Room was OK, breakfast was good, but watch for the advertised non-events and the unexpected, unexplained charges on your card.