Dirty and sad...
Having enjoyed stays at 2 other Holiday Inns very recently, I decided to stay here in an effort to save my company $$ on business travel and be close to my meeting location. Next time I will spend the extra $$ to stay somewhere else. The front desk attendant was friendly enough, but when i got to my room, it smelled so bad of "old stale smoke trying to be masked" I asked for another room, for the first time in my many years of business travel. The girl, which is the only way I can refer to her, as she was not wearing a name tag, readily gave me another room, which was not much better. The toilet in this room had black moldish looking stuff under the rim, which I probably wouldn't have noticed, but the seat was up. And this is one of the most puzzling things I've ever seen, the cord from the tv, snaked under the carpet to the outlet on the opposite wall. I had to walk across this cord every time I went to the bed. Isn't this an electrical hazzard?? Plugging in my phone by the nightstand revealed dirt and very heavy dust. The carpet made me wish I had brought slippers. I travel all the time, and am not a picky person. But, this hotel just made me sad, and I could not wait to check out. On a positive note, while leaving my room in the morning to check out, the housekeeper in the hall was extremely friendly and wished me a great day. Maybe I just had a bad room, and service is definitely positive, but not enough to trump clean, in my opinion.