Think Twice...Nightmare on City Avenue
Recently stayed at the Philadelphia West Crowne Plaza and wish I could have that one night of my life back. First, I checked into my room, went to put my Snapple in the fridge and what do you know...old food from a previous guest. Grossed out is an understatement. Then the power outlet in the bathroom wouldn't work. However they eventually came up to fix this issue. I almost wish the power never worked because I pull out my professional Andis clippers to tighten myself up for the night and end up leaving them behind when I checked out. I call the hotel not even 2 hours after I leave to let them know I left behind two pair of professorial Andis hair clippers and they tell me they will look into it and call me back. Long story short they call me back and say they do not have my clippers. Funny how this hotel will allow staff to steal from guests and not even look into it. A hotel staff member (most likely housekeeping) stole $150 worth of equipment from me and the general manager Russel P. didn't do anything to help the guest recover their stolen items. If I stay the night at someone's house and leave behind valuables, i can almost be sure that I can call them and come get my stuff later. Not at the Crowne Plaza City Ave. Thieves to say the least....