Always excellent!
Dear Hotel ZaZa,
Thank you again for a lovely stay this week. My husband Jim and I always enjoy so much our time together when we come down and stay at your wonderful hotel. :)
Just wanted to pass on a few comments based on outstanding service this week.
1) Terri gave me one of the best facials I have had in a long time. Thanks for a great hour of relaxing Terri!
2) Last evenings couples massage that Jim and I had was amazing. Cathy no doubt gave me the best massage I have ever had and I have had a lot of them! I will come back just to get her hands back on me for sure! Thank you Cathy!
3) Juan over in Dragonfly has always been my favorite waiter. He is truly such a kind and sweet man and you are lucky to have him. He truly cares about the customer and makes my breakfast of steel cut oats and side of bacon taste even better each time I order it and I order it every time! Thanks Juan.
4) Thanks to the management for trading out our room coupons for ZaZa Bucks. It really gave Jim and I a chance to "cash in" on spa services that we need not for the company to pay for. Thanks management as I spent about $600 in bucks! 
5)Also the nice gentleman that is the Dragonfly manager (from India I think and I don't know his name) was so nice to give Jim and I a $30 Food & Beverage coupon the other night just out of the blue when we were chatting. That was truly sweet of him and Jim really appreciated it.
All in all everyone there is so good at what they do. From the guys greeting us at the door to the housekeeping ladies to the bar tenders by the pool EVERYONE needs an atta girl and boy!