choose a different hotel if you can
We stayed at the Hilton hotel in Chicago for 2 nights for a meeting. We usually choose a different hotel such as the Fairmont or the Swiss but we ended up staying at the hilton. In the voice mail in the room, the manger welcomed us and indicated that the hotel is celebrating its 85 anniversary. It seems that the hotel and specifically the rooms remained the same for the past 85 years. The room size was OK but the carpets and the furniture have seen better days. The bathroom was small with old design. The service of the room was adequate. Other buildings blocked the view from the window.
One of the most disturbing policy of the hotel is the charge extra fee for every service they provided, they charges for the internet, exercise room and even $2 per bag for storage. When we asked for late check out, they requested $50 for 2 hours. These charges usually not present in other hotels. We will recommend that you choose a different hotel next time you are in Chicago RSTMN 4/10