Nice hotel, but left irritated with a few things
I wanted to love this place. I did not. It was fine in many ways....rooms were comfy and clean. The front desk staff were EXCELLENT. It was quiet, no external noise, and although it was a 25 min walk to Union Square, we didn't complain. We loved the amazing sushi places that were so close by.
The things I did NOT like: free wireless was great, but heavy charges in the business centre. No cabs in that part of town, unless you call ahead. I guess I should have looked up what a deep Japanese soaking tub is....I pictured luxuriating in a long spacious tub after walking the hills of San Fran.... Wrong!! It looks more like a tiled well. About one cubic meter....and you sit in it on a bench. (The sauna was great, though!) The breakfast buffet is mediocre at best, and expensive. $14.00 for a continental breakfast, and no other cafes open early. Rude waiter in the restaurant, and he tried to charge me $4.00 extra for the American buffet, when he KNEW I had the continental. You can't order toast and a couple of eggs....Really disappointing. It is the buffet or nothing. I found this hotel to be expensive for the area. We later found a nicer place, closer to Union Square, for at least $25.00 less per room. So...final word: It was OK, but next time, I would choose another place.