Dishonest approach. Be very careful when booking.
I booked a non-smoking room through Orbitz more than a month in advance. I received a smoking room. The hotel staff blamed Orbitz. Orbitz proved them liars.
I talked to the manager and he said he couldn't do anything for me (by the way, there was another guest in the exact same situation I heard complianing). 
I decided to move hotels and informed them that I wouldn't pay for the room I spent 5 minutes in. The manager said I would have to. I told him I would contact Orbitz and my credit card company.
Some how, as I was booking a new room through Orbitz a room materialized.
While the hotel is serviceable (old and a little too far downtown to be convienent), the dishonesty of the staff and manager makes this a non-starter. No apology. No service recovery. Nothing.