No Hot Water, No Management Follow-Up
I woke up and was rudely awakened to no hot water on Tuesday. I notified the front desk and they said other complained - I assumed this was a one time event and as a seasoned traveler I was willing to overlook a single issue. 
I woke up the next day (Wednesday) and was rudely awakened to no hot water, again. I told the front desk and asked for a follow-up call to explain how they were going to compensate me for this "camping" experience, and to provide me assurance that the problem would be fixed. 
I returned to the hotel and no call to the room or my cell. I went to the front desk and they claimed the lack of hot water was out of their control and that the issue was fixed. I asked him about the lack of management follow through and he acknowledged they had an oversight but still did not provide any sort of compensation. 
They offered for me to change rooms to an "less affected" floor, but they continued to check people into the affected floors, hoping the problem was fixed. This has always been and still is one of the worse and poorly managed Westin hotels, which exacerbated by their self described "old" and in my opinion inadequate facilities. I would advise you to avoid this hotel, unless you are looking for an overpriced camping experience with no customer service.