IT HAS REALLY NOTHING SPECIAL.
The hotel is conveniently located close to the union square and next to the commercial and financial area, I mean from there you can reach easily any part of the city, But be prepared because the service is low than average. For me as a Hilton Diamond Member, I have some benefits, such as upgrade and free internet, but honestly I’ll think carefully about staying here in my next San Francisco stay.
They charge everything, Parking for example is US$52,00 a day for guests.
Something interesting to comment is the service at Urban Tavern for breakfast. Some people that work there speak a poor English and they really don1t give you much information about the service and what is included, so it´s better to ask, otherwise You’ll pay an expensive amount for breakfast and not enjoy it, by the way, most of the waiters are not friendly.
I also had a problem with the room cleaning, very very poor service and the hotel doesn’t offer you a minibar.