Watch OUT!
I made a reservtion online at Hilton Honors. When I checked into hotel I verifed the rate with the clerk. I had a nice room with king size bed, nothing great. Upon check out I saw that my bill had a totally differnet daily price, when I told the desk clerk, he stated he could change anything without seeing hard copy?!. When I arrived home I sent the orginal reservation witih confirmation and asked that they change it. I got a call and was told that "yes they made a mistake" and they would fix it. They stated I requested a upgrade, I may have but I also checked the rate at check in and was told that was rate. Well 2 days later my card is still charged the same amount. The room was about 200.00 they charged almost 445 for the room. Even after a sign on desk ssays they will hold 75.00.I fell they have been untruthful. If this is the way they treat a Hilton Honor guest, everyone else beware, I have sent 2 emailed and so far NOTHING. NO DOT go to this hotel. I travel alot and give many good reviewss when a hotel has it coming (look at my reviews), but i also give bad when the hotel screws up and does nothing to fix it. REPEAT, Think first before staying here. PS They still have not returned the hold, (dont believe hotel when they say the bank is holding it, that is a lie, banks dont hold money, the hotel does.