Fabulous unexpected luxury
This hotel was top notch from service to beautifully appointed rooms and lobby. Just recently stopped over one night while traveling home from a mountain visit with our 90 year old mother. Called the hotel ahead of time to make sure my mother had a room near the elevator and near our room. When we check in early everything was as promised. We had high tea in the lobby and it was perfect. We had room service for dinner and was told I could not only order anything on the room service menu but anything on the hotel restaurant menu if I wished. We didn't use the pool or spa but heard it was very good. We plan to come back to the Ballantyne just to enjoy this hotel again. We got a very good deal because it was a summer weekend package so it made it an exceptional value.