Beautiful exterior but overpriced
My husband and I like to stay in local hotels for special occasions and since this was a new property (and I got a special deal on travel zoo) I booked us a night for our Anniversary. Even with the "special" rate, we paid close to $200 for a room with a "spa terrace". There is also a mandatory "resort fee" which I am familiar with and don't have a problem with. For me, this particular "Resort" just didn't have enough amenities to make it worthy of an extra fee. I would never pay full price for this property and felt that while they are targeting a specific market, they fall short in a few areas. The room was tiny and pretty plain. The bathroom was advertised with upscale, luxury finishes but I found it to be nothing special. The faucet was actually not designed very well--hard to access with closeness to sink. The rock floor in the shower was nice (different) but not worth the high price. I will say the outside of the property and the lobby area was very aesthetically pleasing and tastefully done. The pool was also nice, but once again--nothing really special. Considering you pay a resort fee (that includes use of the pool) and the pool is shared with residents of the Apartments.....not a big bonus. The biggest letdown for me was the "spa terrace". I love outdoor spaces and spend as much time as possible outdoors. When I booked our room, I paid the upgrade to have this terrace. When I walked out onto it, I felt like I was in a white collar prison yard (not that I've ever spent time in one--just what I've seen on TV) --sort of chain link fence between us and our neighbors and a wall on the other side. There were 2 chairs facing the wall--not really inviting. They are marketed for in room/balcony spa services, however, I can't imagine having a massage with neighbors a chain link away. The front desk clerk was polished, courteous and professional but nothing extraordinary. I know the property was fairly empty and when I told her it was our first time there AND our Anniversary all I got was a "Welcome". I am not the type of person that expects complimentary upgrades but considering it is a new property, lots of vacancies AND a special occasion, I thought.......maybe? I guess because I am a loyal member to a couple of chains and routinely get that service at check in I was expecting too much from a boutique hotel. I'm glad we stayed because I have seen the property as it was being built and curiosity was killing me. I feel like I understand the vision for the Resort, but for me, it just fell short.