Not "minutes" but "40 minutes" from Beale Street
It was not the best week for Hiltons and me. This property advertises itself as "minutes" from Beale Street when in fact it is 18 miles and 40 minutes from Beale street. I got over that and surrendered to the fact that I would not be heading down there for the evening. After checking in, the smoking room that I had requested and reserved was not available but magically reappeared when I threatened to walk, I went to my room and dropped my bags. I went to get some ice and the ice machine on the 5th floor was inoperative, I shrugged and went to the 6th floor and discovered that "Ice and Vending" was really only "vending on that floor so I went to the 7th floor. After getting some Ice, I ventured to the executive lounge on the 26th floor. Very nice with nice attendant and great views. After a few ordures, I returned to my room to get some work done. The ten minutes that I spent looking for an ashtray resulted in more frustration. I tried to call the front desk, then pressed the little button for "one touch service" and then dialed an outside line and back into the main hotel number; repeat three times with no answers. 
At that point I came to the realization this property had plenty of money and did not need mine, so for the first time in 30 years of travel, I walked out; stopping by the front desk to explain the situation and get a "zero due" check out. The front desk employee apologized and made no effort to contact his manager. 
It is a shame, pretty hotel in a decent location but the overall level of service is not at Hilton Standards.