Great location, but there's plenty of room for improvement
It was our first time in Chicago, so my boyfriend booked a place that was within walking distance to places of interest and public transportation. 
The good:
- Great location on Michigan Avenue. The taxi, bus, and train were easily accessible. Our seventh-floor room overlooked the park across the street. I could even see the Buckingham Fountain, which I later learned was used in the opening sequence to the tv show "Married... with Children." In the distance I could even see the Planetarium and Museum of Contemporary Art. 
- The staff was friendly and helpful.
The bad:
- No air conditioning. The fan (or whatever you call that monstrosity) did little to cool the room. It wasn't until 2 days before our last day there that we realized the windows opened. It came in handy because the room could get pretty warm, even though it was in the 40s outside .
- Hallway wreaked of cleaning product. I appreciate the clean, but don't enjoy walking through the chemical smell day after day. 
- Often times I had to walk through a cloud of cigarette smoke when arriving or exiting the hotel. As a non-smoker staying at a "smoke-free" hotel, this was really annoying. 
- If I wasn't greeted by smokers, I had to make my way through the line of picketers. According to one of our tour bus drivers, they've been striking for 10 years. I guess this adds to the "charm" of the hotel. 
Overall, it's decent, but I definitely won't stay here again.