lacking in details
The room was nice and overlooked the cathedral, but I was there for a week and the housekeeping was not so good. Although, the beds were made, there were details that were overlooked. There was an old washcloth hanging up in the shower when I got there. I didn't get washclothes everyday. Somedays the housekeeping must have just forgotten. I didn't get new cream daily for my coffee and I like decaf coffee and I didn't get that everyday. Somedays there were 1 caffenated coffees. I didn't have enough toilet paper in the room. 
The gym was very nice.