2012 SXSW
We got here on the first day of SXSW (their most busy time of year) and the entire hotel was in shambles. Construction garage piles in the parking lot and the halls were hardly walkable because of all the construction piles in the hall. Normally I can excuse the mess (being in the construction business myself) but to have this amount of disaster during your busiest time, is inexcusable. Staff was ok but rooms are TINY tiny tiny!!!