Dolce: Very Romantic Setting, but I Will Never Stay Here Again!
Booking the room was handled in a very unprofessional manner.
I called the hotel direct a month in advance and requested a suite overlooking the courtyard with a patio at the discount rate of $88.
I was told that the room I requested would be ready when I arrived June 9th. (I wanted a special room and romatic setting for my 33rd wedding aniversary). I recieved a confirmation with no room details just the price. (I thought this was kind of unusual, I usually get a room description with the price on all my hotel confirmations or on a seperate statement by email)
 When I got there they placed us in a suit on the 3rd floor over the conference room in the far corner facing the street. I called the front desk and asked to be moved. They said the three rooms that fit the discription of my request were occupied. They reminded me what a great price I was getting for the suite I had. My husband was ok with the room, so I decided to not make an issue of it and ruin our anniversary. I discovered later, this room was not thoroughly cleaned: Nasty white stuff on the throw pillows, kids cereal under the bead, cigarette butts on the patio ledge. Looks like my husband and I got bumped to a not so desirable, half cleaned suite because other customers paid more for the rooms I wanted. I will not book at this hotel again.