Weekend in San Diego
After reading some of the other reviews I was a little nervous about what to expect. We checked in after 8 pm so our room was ready, the front desk staff was more than helpful, all were very nice. The first night a king room was not available, so we had a double bed room on the back side of the hotel facing the hill. Very quiet, room was nice. The next day we moved to a king bed room on the front side facing the highway, which really wasn't a big deal. You could hear the highway noise, but unless an emergency vehicle with sirens blarring went by (which only happened once), we really didn't notice the noise. 
Yes the location is congested, be easy enough to maneuver. We walked to the trolley station located on the far side of the mall and didn't have any problem - all intersections have crosswalks, area seemed safe enough. 
The room was clean, maid service was great, (and seemed shocked when we told her she didn't need to clean our room one day), coffee maker in the room and fridge in the king room. 
I only gave this hotel an average rating because the most annoying thing to us was that they charged you daily to use internet service in your room, or you could sit in the lobby and use the wi-fi for free! Sitting in the lobby didn't bother us, so we did. They also have an office set up with computers and a printer that you can use free of charge, which was helpful the few times we needed to print a document.
Overall our stay was nice. The hotel staff, whether the front desk, maids, concierge, whomever, were all very pleasant and helpful.