Great Stay!
Booked this through British Airways - flight and hotel - always a worry that you have chosen well. ! Can't fault this hotel at all for service, cleanliness and friendliness of staff. The bed was changed daily, was spotlessly clean,really comfortable and plenty of pillows! Was really glad to be able to open the window through the night for a little fresh air. 
Excellent location for walking to all aspects of Manhattan without being in the immediate centre of Times Square. The breakfast was continental and no matter what time you arrived, always had a fresh supply of bread, bagals, muffins, croissants, fresh fruit, yogurts and hot coffee. 
Other bonuses were the fridge, ipod dock, lovely hot shower, complimentary umbrella's, ironing board and iron - little touches that went a long way! The double queen room wasn't the biggest in the world but more than adequately satisfied our requirements and didn't expect more in the centre of NYC. 
The roof top bar wasn't open when we visited but was still worth a visit to get some photos of the empire state building which is literally around the corner and for my husband to have an occasional cigarette. It was clean, private and a little oasis away from the hussle of the street. 
A little business room offering 2 computers with 30 mins free internet access made return online airline booking easy - ensuring airline seats of choice and painless check in! 
You can either have an airport shuttle or cab to the airport on return - works out the same amount of money for 2 people ...... but be advised........TAKE A CAB!!! ........we spent an hour in the shuttle picking up other people from hotels scattered around Manhattan before we left!!!!! It was so frustrating and thankfully we had booked the airline online or we would certainly have been late checking in. 
Anyway - well worth using this hotel - maybe just a little tired in places - carpets, lounge sofas... but certainly worth overlooking for all of the other bonuses this hotel has to offer in terms of cleanliness and service. Highly recommended.