Welcome Home....
When I arrived at the Monaco on Friday night (the 2nd night it was open!) I was greeted with "Welcome Home". And what a grand "home" it is! The attention to detail by the hotel staff is unparalleled. This was a mom/daughter get away weekend. When Leah at the front desk noticed my daughter was a fellow sorority sister (same sorority- different school) she sent up a little stuffed penguin which is the sorority mascot. The second night she sent up a bottle of wine and a delicious cheese/bread tray for us to enjoy. Between Leah, Brian the concierge who made wonderful recommendations of restaurants and scenic walks to take , James and T at the front door, everything we could have possibly wanted was ours for the weekend! The hotel itself is absolutely stunning. The check-in desk is located in a beautiful room which feels like you are in a friend's stunning living room. This is where free coffee & tea in the morning and wine from 5-6 was served. The Red Owl Tavern was delicious for breakfast and the rooftop bar, Stratus, is a must-see! Our room was a queen-queen and it was the quietest, most comfortable room you can imagine. It was identical to what you see on the website and the animal print bathrobe was an added luxury!
We faced the inner courtyard and what you sacrifice in view you make for up in quiet and darkness. The bed was very comfortable and the bathroom was large and well stocked. A Keurig coffee maker was brought to our room upon request. 
Of course there were a few kinks to be worked out - but very minor- a long delay getting our car from the valet was made easier to bear with 2 certificates for free breakfast the next time we visit. These were offered to us voluntarily- my daughter and I were just talking and having a great time and we hadn't even noticed how long it had been. James took it upon himself to offer them to us. Little touches like this mean a great deal.
I have never stayed in a Kimpton Hotel, but if this is any indication of the quality of their hotels, we will definitely return. Every staff member we met seemed genuinely happy to be working, and let me tell you... it seemed like they were there around the clock for the opening weekend!
Leah, Brian, James & T... well done! You made us feel very welcome!