Saved our vacation
After being extremely disappointed with the hotel we had booked, I called the Catarmaran and was given several options for that night. The agent even offered a temporary hold on the reservation without a credit card until I knew I could get out of my current hotel. THIS was service. The facility was just as great. Beautiful property, very nice room. For just a little more than our previous horrible hotel, we had two comfortable beds and a pull-out plus a kitchenette, vanity, full bath and nice view. The lobby was nicely decorated for the holidays and the kids loved the gingerbread house contest on display. I wish we could have stayed another night to take advantage of the spa, enjoy the beach, and everything else this resort had to offer!