Poorly Managed - Worst Hotel in Charlotte
If you are thinking of staying at his hotel - don't. We requested a non-smoking king bed room with an indoor pool and got a twin bed smokey room with an outdoor pool. When we kindly asked the management to help us - they stuck us in a disaster of a room (101) next to the machine/ room, elevator and maintenance closet. (see photos) We were awoken every hour by repair noise, banging and grinding on all sides of the room. 
The shower in the room was broken (see photo) and the exterior door didn't lock. When we tried to tell management about the safety problems and horrible environment we again were told that the management was away. The staff looked overworked and unable to assist us. I must say being woken up for the 20th time by a loud groundskeeper blowing leaves right outside the glass door for an hour left us completely exhausted.
There was one helpful person who helped us when (for +$100 a night) there was no fridge in the room. Can you imagine that? No fridge? No management on duty to help us?