Policy not to store bags overnight not helpful
While the location is handy to the Fishermans Wharf area, my review is based mainly on the lack of courtesy and unwillingness of certain staff members to assist us. We were on a two month trip, during which we planned to stay in San Francisco for three days, then take an overnight trip out to Yosemite, before returning for a final night in San Francisco. There was a small suitcase requirment on that overnight trip. Our travel agent booked us into the Holiday Inn, with our understanding that we would be able to store our two suitcases at the hotel during our overnight absence in Yosemite. When it came time to store the bags, we were informed that it was not the policy of the hotel to store suitcases overnight. The staff were not in least bit helpful and we were left with the only option of booking a room in which we could store our luggage for the night of our absence.