Sad Sad Room
To start my review, ants around the A/c unit lots, the spider that I killed on the sill was huge and then it was attacked by red ants, it was like something out of a horror film the whole room was. We saw the bugs in the morning or we would have not stayed. We saw some ants the night before around the door it was only a couple and we were exhausted so we ignored them, in the morning we moved the curtains to see gross amount of ants. We saw a large spider that I killed in fear. We also noticed in the morning the floor (carpet) was damp, like the room may just have had the carpet cleaned, you should have the carpets dry before you rent the room. Our grandchildren were with us and the five year old lost his voice and now has a cough. We left the room and will not be returning next year to this conference. We even left my grandchildren’s stuffed animals in the room by error just getting out of the horror of this room. We did not get a call or them mailed back to us, I am sure they just threw away the toys with the same care that was taken caring for the room they rented. We have stayed in hundreds of hotels due to our jobs and our love of travel. This was the worst ever! I could have stayed at a motel on a rundown road in the Deep South and would not have been this disappointed. This hotel ruined our weekend; we lost our grandchild’s toys and gave me a sick child to take care of and all of it without questions the direct results from a careless manager who rented a wet dirty room full of bugs and spiders. I told the desk when I check out maybe they need to treat the room for bugs and ant, the response was OH, well I let someone know. I really could go on with things you would think I must be making up. Let’s just say we lost! Our disappointment is great! I get to fill out this form that will more than likely be ignored and mean nothing or someone will send us a form letter saying how sorry they are and not even written by a caring person just a form to send out. We don’t need the form letter and this will be all that we say about this hotel. We won’t right reviews or make calls or try to get money back. The bottom line is we lost and we will never come back. I hope this is not a reflection of the standards that Wyndham upholds. That was a sad room rent by a careless manager. I did not mention the run down tub, the out dated room or the overall lack of appeal. I have never given a hotel room a complaint in my life but this could not go without saying something.