horrible hotel
I've been trying to call the hotel for the past 3 hours, calling every 5-10mins...i've been trying to contact a hotel guest and all the phone does is ring ring ring. i called both the 800 and 310 number, same thing. Spend 30mins waitng for the holiday inn customer service and all they said was to keep on trying. My parents have a flight in the morning and i've been trying to call them.
Last nite when i called, it went thru an automated system with options, today, nothing.
This is ridiculous and i will never give another $$$$ to holiday inn...this is horrible service, i rather pay more money to stay elsewhere then this.