old and tired April 2012 not worth the money
I stayed five nights in the hotel in April 2012. The location is great just a few blocks away from all the action of time square. I found the front desk staff average to poor and the concierge team very good. The first room I went to was grubby and tired so went back to the front desk to move and found the front desk staff unhelpful, who moved me to a room on the same floor. This new room was quite and I was able to have a good nights sleep each night. However new room was also grubby and was very tired, but I could not be bothered going back to the front desk and accepted this as the hotels standard. The room really let the Hotel down and I don’t think it is worth the money I spent. Photos are of the room I was moved to, thier second effort.