We LOVED Jamie, Sunni, & Brian (and the rest of the staff too)
I reserved 15 rooms at this hotel for friends and family, for our annual NYC shopping trip the weekend before Thanksgiving. In addition to the beautiful rooms and very nice breakfast, the staff were absolutely wonderful. The 3 Bellman we encountered from Friday through Sunday, Jamie, Sunni & Brian, were always smiling and very welcoming. We loved them playing guitars and serenading the guests as they returned from shows or shopping. My husband and I asked to have our room moved since there was remodeling happening on the floor we were originally put on. I made one call to Kim Cofressi, and she had the front desk change our room immediately. They were very, very, accommodating to all of our questions and needs. This is the 5th year I have been taking this trip with friends and family, and I will definetely book this hotel again next year. I certainly hope the staff remains the same. Oh, and Jamie, Sunni & Brian even sang "New York, New York," to our group before we departed. They were GREAT!