Looks nice - service is terrible
When you walk into the hotel you will be awed by the beauty - but don't let looks hook you. We waited 15 minutes for service in the bar to get a drink, our breakfast the next morning was a buffet - at $30 per person - and we didn't get any service until the END of our meal (no coffee, no juice, no nothing) - and the front desk staff is only efficient at checking you in and checking you out -- any concerns you have will be ignored. We stayed here for the Fancy Food Show and coordinated with the hotel to have our product refrigerated upon arrival, and when we got there, our product was sitting in the basement - ruined. 
The nicest thing I can say about this hotel is the concierge staff is excellent, the location is excellent and our rooms were clean. If you need anything else -- be warned - do NOT stay here.