Not the Best
I am probably in minority here. We did not find this hotel to have an exceptional service. Yes, rooms were nice and large, and we were moved to a different room at night when we had a problem. However, it took the hotel over one hour to send someone to bring sheets to make a pull-out bed and when you have kids travelling with you and they cannot go to bed - imagine what it is like! The restaurant at the hotel where we had lunch was very over-priced and french fries were horrible and there was a lack of kids-friendly items on the menu. Kids got to eat too! Service at the restaraunt was average. We did like the consierge desk, although during the first night they did not tell us they had menus in the folder to peruse before ordering. The consierge during the second night seemed to be more in-tuned with our needs.