Crowne Plaza takes Advantage of Hurricane
We stayed at the Crowne from Oct 25, 2012 to November 2, 2012. The location is perfect for seeing the New York tourist sites. The hotel lobby is small and the elevators are difficult to navigate as they don't all go to all floors and it is hard to figure out which elevator goes to which floor. Our room was adequate. We found the hotel employees to be very nice and service was very good. We were there during the hurricane and could not get out. The hotel raised our rates for the extended stay despite the fact there was no hot water for several days. The hotel employees did not like telling guests they had to pay several hundred dollars a night more. We were not able to leave the hotel as all flights were shut down. We had no choice but to pay the much higher room rate. The meal price was also very high, A buffet dinner with only adequate food was $90.00 for two! Breakfast and lunch buffets were $70 for two. I think the Crowne took advantage of captive hotel guests. Clearly it could not be overbooked because new guests could not get in until the airports and trains began operating again.