Friendly staff, horrible corporate and billing policies
The good: Excellent ambiance, wonderful restaurant, great interior design, easy-to-use website, and very friendly, professional staff. In fact, was I still running my own company, I'd hire any of the front desk staff on the spot. 
The bad: Hidden charges, confusing explanations from management, and bureaucratic corporate policies that would make any agency of the federal government blush with amazement. Front desk staff aren't empowered to actually solve problems, only explain byzantine policies as best they can.
I stayed here for a short business trip, and in my professional life, I travel about eight days a month on average, and whenever I book with a new hotel, I always check for those hidden incidental charges, resort fees, service charges, and other hidden fees. Surprisingly, I found none on the Affinia Hotel website and no charges -- other than room and tax -- mentioned on the reservation statement generated for my stay.
Imagine my surprise when I was told at check-in that an additional $50 charge per night to cover "hotel incidentals" would be added to my bill.
Imagine my further surprise when I learned that a $35 dinner tab was additionally charged to my credit card, rather than charged to my room -- as I'd indicated -- to be covered by this $50 per night surcharge.; 
And imagine my even greater surprise when this dinner purchase upped this surcharge for incidentals on the second night.
The hotel's own reservation statement clearly indicated that my two-night stay would cost $517.34 (including all taxes and other charges). I'm still trying to figure out how the actual stay resulted in $895.08 in charges and authorizations being placed on my credit card -- and that was after paying $100 in cash to offset the two $50-per-night charges for incidentals.
As much as I enjoyed the ambiance and broad selection of pillows, I strongly doubt I'll ever be staying here or at any other Affinia hotel again.