value for money downtown chicago
Room was very nice and clean, Carmela from housekeeping was the best.reception very good, concierge nothing to write home about. Dinner at your restaurant was o.k., breakfast service was the worst we had in a long time. 
we never experienced waiters as rude as in your restaurant. There seem to be no supervision at all.
We experienced heavy rain and due to bad insulation, we had a wet carpet.