Great service
I stayed in the Dallas Fairmont for three nights on business, and I found the staff to be quite friendly and helpful. The curbside service was excellent when we arrived even though there were several guest arriving. The check in staff was extremely helpful. I left my laptop powercord in a conference room and the conference personel (not hotel staff) contacted the hotel staff and when I returned to my room I had a message from Austin following up to help locate it. They were prompt and professional. The nicest bellman was there to take my luggage down, his name was Tony Bennet and he hand me this card and asked me if I was please with my stay, which I was. Today 6 days after my return home I found this card with Tonys name on it and wanted to thank him for being so friendly and kind.