I couldn't stay
I thought this would be a great stay right off Times Square.....but I couldn't stay. I checked in for a three night stay. My husband and I felt dirty in the room. We went to dinner, came back to the hotel and checked out. We went to another hotel in Times Square. I paid for the hotel since I prepaid for the room and then I paid for another hotel and I don't regret moving.....I regret ever reserving a room at Stay. What was wrong? The room was gross. There were stains on the carpet and gum in the carpet. A huge stain right by the door was the size of 2 basketballs. The curtains had stains as well. The carpet looked like it was coming up and there was a piece of candy between the carpet and the door jam. The lobby looks fine but the room was too gross for me to get comfortable. I have never done this before so don't assume I'm a difficult or picky customer because I am not!!! Please save your money and stay somewhere else. Now if you are dirty and don't care, the location is great!!! I gave an average of service because they did say sorry when I checked out!