The lobby is exquisite and enchanting but the magic stops there!
The bedroom was clean and comfortable and made up to a high standard everyday. However, the decor and furnishings were old and the air conditioning unit left much to be desired. The lobby is beautiful and there is a lovely relaxed atmosphere with people often milling about to use the free wi-fi only available there. We had booked five nights but were contacted by reception half-way through our stay to say we should have checked out, and that we'd only booked three nights. This was quickly disproved and it had been an error by the hotel staff. However, the member of staff dealing with the query was rather unhelpful and unapologetic despite this being obviously upsetting and unsettling to my mother, whom i was traveling with. There is also work being conducted to the front of the hotel. I paid for a five star hotel to get away from the daily unpleasantries back home and certainly did not expect to be rudely awoken each morning by thumping and banging and on one occasion a workman standing outside my window!