Great location, beautifully kept hotel, nice rooms
My hubby and I stayed at this Marriott the Saturday after Thanksgiving because we had friends in town, and we were unwilling to join them at the Hard Rock Hotel for $299 per night (the Hard Rock refused to honor a corporate rate even though they had rooms available, so we probably won't ever stay there on principle).
This Marriott is beautiful, especially with all of the holiday decor. It's quite large, and there's generally a lot of traffic in the main areas. It's a super convenient location if you're looking to spend time on Mag Mile or in River North. We booked through Priceline, so we didn't end up with the best room (the view was overlooking part of the building, and we had two double beds), but it served the purpose. There's a Starbucks in the building, which is so nice. The beds are pretty comfortable, bathroom is decent size, and overall the rooms are above average.
Our interaction with the staff was minimal, but the housekeeper was lovely and the front desk handles check-in like a well oiled machine.