Great location - clean room - great staff
My family and I stayed one night on a layover and had a great experience. The staff were friendly and helpful -- they even made arrangements to get us back to the airport in the morning. The location was fantastic -- only two blocks from Fisherman's Wharf and a block from the Cable Car. We were able to pack in a meal at the wharf, a boat ride to the Golden Gate Bridge, a ride on a cable car and a visit to China Town topped off with Dim Sum before walking back (downhill all the way - yay) to the hotel. Even squeezed in a 4.0 earthquake in the morning. The room was clean, quiet and reasonably priced. What else could one ask for? If I had to make a tiny complaint -- they could improve the signage in the halls as there was some construction going on in the lobby that made some exits unpassable and made it a bit of a challenge to find our way out the first time. Otherwise, great hotel!