Nice and Acceptable But Needs Upgrading
Stayed at this hotel for convenience. Our usual Embassy Suites was bought by another company. Hotel reception was acceptable, my honors level was recognized. Just found the room somewhat dated and the bathroom very small, door would not stay open and toilet leaked on floor. My preferences were not honored (my room was by an elevator). I also found the evening manager's reception to be in an unusual place (same area as breakfast) because they did not want it to conflict with the bar that served the inhouse restaurant. It was not unusual to see 15 people in line waiting for their beverage of choice. Would I return, probably yes because it is across the street from some fabulous restaurants and you can walk there in 5 minutes. If the Ritz (also nearby) has a similar room charge, I will change next time. They even forgot to give me my requested wake up call - my associate got his.