Worst Comfort Suites Ever
My husband and I stayed at this Comfort Suites while in Jacksonville for a medical visit. The hotel was dirty and the staff was not helpful. One day our room was not serviced, even though we were gone all day. We did not have the Do Not Disturb sign hanging on the door. When we returned, the bathroom had not been cleaned and the bed that not been made. The fitted sheets did not even fit the matress and kept coming off during the night. My husband went down to the front desk to complain and get fresh towels. The desk clerk said he was not surprised about our complaint and said we would be lucky to have our bed made and clean linens in the same day! The clerk indicated that management did not care if customers complained or not. They would not be doing anything about it. When we returned home, my husband called and complained to the priority club company. We have not received any communication from the hotel.