Beautiful place, but . . .
Beautiful place, great setting, nice amenities, friendly staff, but with some very basic issues.
First, we didn't get the room we asked for – I was told the room I reserved (Marina View King) had nobody above us, but the room we got (#152) did have someone above us, and the insulation was so bad we could hear everything they said or did, even sliding their closet door open & shut!
After two days we switched rooms to one with nobody above us (Marina View King #139) and had no hot water (got luke-warm after running water for 15 to 20 minutes), was told by maintenance that, "Yeah, we get some complaints from down here 'cause it's so far from the water heater" ?????? 
The king beds in both rooms were lumpy and unsupportive, felt like they were years past needing replacement ("bowed" or sunk-in at hip level).
I must say, however, that the desk staff did their best to resolve the issues and were extremely caring and courteous, and gave me 1/2 off the last two nights because of the hot water situation. So not a total loss, but the maintenance issues (beds, sound insulation & hot water) leave me feeling that the "ambience" promised more than the reality delivered.
This is a beautiful place in a marvelous setting with excellent amenities and courteous staff that I would love to visit again IF they take care of the maintenance issues. Having a comfortable, supportive bed and decently hot water are, after all, VERY basic requirements!!!