Strike 5, you're OUT!
Went for the weekend with another couple. Hubby & I went to check in at the front desk, the desk clerk said she "couldn't help us" then took the next person after us! I went back to her and said, "I thought you couldn't help us?" She said she needed someone else to help us???? Strike 1. Went to take the elevator to our rooms, 2 other people were there waiting. They got in, my girlfriend and I got in....that makes FOUR people! We let our Hubbies behind because the elevator couldn't hold more than 4 people and we only had 1 bag each! Strike 2. Got up to our "upgraded" room and only 1 of us could get in the bathroom at a time. It was THAT small! I had to squeeze myself in so I could close the door....I'm a size 8/10! Strike 3. When we checked out, I told the supervisor who was at the desk and he aplogized saying that we actually did get upgraded from a "standard" room. I really hate to see what a regular room looks like. I told him I've stayed in hotels worldwide and THAT was not an upgraded room. He tried to convince me it was (strike 4)......he obviously needs to do some traveling. They even put our $50, yes $50 one day valet parking fee on our friends' bill and said "it was a mistake"....really! We didn't even check in together! That is a hefty "mistake" Won't be back!