Pleasantly surprised
The Extended Stay America hotel is located at the end of a cul-de-sac within an industrial park and surrounded by other name brand hotels. As noted by other reviewers it is unusual looking, as if in a previous life the building was a garden apartment and it could probable be converted to that again.
I booked a stay through Priceline and got a tremendous deal. The hotel would probably not be happy with me if I mentioned my rate in this review, but I was very pleased with the price. My room, and all rooms, was recently renovated. I returned to the hotel after work one day and found a brand new mattress. Next day there was a brand new flat panel tv. Next day was a brand new leather chair. They are really putting a lot of work into this hotel. My room was a corner unit, with windows on two walls so during the day the room was bright with natural sunlight.
The hotel has a small pool, small fitness room with three machines, and a laundry room with three washers. Seemed more than adequate; I never waited for any machines in either the fitness nor the laundry.
What makes this hotel stand out for me was the staff. Without exception every staff member acknowledged me with a smile and a pleasant greeting. I encountered desk staff, maintenance men and housekeepers and there were no sour attitudes. I would especially like to thank Shamika for her excellent customer service. Several times I checked out and back into this hotel, and each time she had my check-in processed before I arrived as she'd seen my reservation come through from Priceline. Also I would like to acknowledge Anissia and Audrey for their unfailing helpful and pleasant service.
Within walking distance there is a McDonalds, Chilis, Sonny's Barbecue, Subway and a Japanese steak house. Also restaurants and bars in the nearby Hilton and Marriott. There is a Costco and a gentleman's club within an easy walk.
I was at the Extended Stay Tyvola for close to two months, off and on, and have no complaint. It is a bit of a walk to the public transportation choices (there is a bus and a light rail station). Also, this complex of hotels considers itself to be in the airport area. Given that, I would only suggest that the hotel offer a shuttle van as it seems every other hotel in that neighborhood has one. Also would suggest a loyalty program like most hotel chains offer.