Average Hotel
We stayed two separate nights on flights to and from LAX. I didn't take a lot of time to research hotels by the airport and just figured every HIE I've been in has been the same, so I booked it. However this hotel just seems a bit off of other HIE. 
When we landed at lax we called the hotel 3 times, and every time the phone was answered with "hold please". It was the third time I finally said we need the shuttle and she transferred us. Note that every hotel has continuous shuttle service. This HIE you have to call. 
The hotel did accommodate us checking in early, which we greatly appreciated. 
On our second night when we checked in we were told at the front desk the shuttle departs for the airport every 30 minutes, and they would hold it for 5 minutes if needed, but would leave after 5. While I appreciate the policy, the attitude/statement came across as a bit abrasive. 
I can't say to stay away from this hotel, I can't recommend it either. Everything just seemed a bit off without having anything really stick out as being wrong. If we fly through lax again, we will probably choose one of the other hotels by the airport.