Nice, really big
I'd give this 3.5 stars.
Had a room on the 31st floor for a recent convention. Room was decent with large windows. The bathroom was recently remodeled and was beautiful (quartz countertops, lighted mirror, etc.). Elevators were surprisingly fast.
Someone commented on the overpowering scent of the bath products. I agree. Even the soap was really strong.
Hotel is huge and is on 2 different blocks. I found it faster to just walk across the street than to try and navigate the skyway plus elevators/stairs. Conference rooms are a maze.
Plenty of bars to choose from. Kind of expensive, but you expect that. The Irish bar not only ran out of all IPA's but even ran out of Guinness (it was Friday night). The bar manager should be fired for that one (seriously, he should be fired). The food in the Irish bar was really good (Shepard's pie).
Taxi line was really long. Perhaps a short walk to Michigan Avenue would have been faster.
Wouldn't stay here again unless with a conference.