Room = 10, Amenities = 5, Food = 3, Staff = 2
One of the best hotel rooms we have ever had, with a terrific soaker tub and huge, seperate shower. Robes & slippers a nice touch. This is the only compliment we can provide. Casino had all the usual games, but operated on tokens, the cost of which was not to be found, so it was dificult to determine minimum bet. Tobacco reek very significant, causing my eyes to burn. Non-smoking room nicely segregrated to avoid smell, but very small, leaving you feeling like you are in the gmes room at a cineplex theatre. High rollers room depressing with two unsavory-looking people coming out of it. Overall I was left with the impression many people were here to see if they could win their rent for the month. Those who did win had a single store to spend their loot in, and nothing else close by. Food was largely fast food or diner, with a single buffet and one high end place. I thought they were underserviced and the food we had wasn't particularly good quality. Nothing else to walk to either. A rather isolated location. Staff security was exceptionally poor. We were supposed to show our room keys to get to our room, but the guard was absent several times and the limit of 4 per room did not stop the people next door from having a party of 20 with music that could be heard throughout the floor. Their party started at 8:00 and we tried to be tolerant but we could no longer hear our tv by 10:30 so called to complain and nothing was done. We called again at 11:05 since the noise curfew would have kicked in and a secuirty guard did arrive then. He did a good job emptying the room. We heard him notify security that no further visitors should be permitted for the night, yet visitors made their way to that room 3 more times during the evening. On another note, the guest ahead of us in the long check-in line was told that she would have to pay an extra $125/night for EACH of her two very small dogs. Really? $250 for two tiny dogs that may not do any damage. Ok, I get not allowing dogs, charging a small extra fee for additional vacuuming of dog hair, or charging a large deposit to be applied if there is damage, but $250 even if no damage is done?? Yikes.