NOT a good experience
After reading the last review, we booked this hotel with great anticipation for our stay in Austin. However; this hotel was extremely disappointing and gross. Arriving onto to our room on the second floor, we were overwhelmed with the scent of marijuana, and cigarette smoke (although it was a non-smoking floor). The overall appearence was dark, dingy and uninviting; not at all family friendly. The hotel was very loud, and we were woken at several times during the night by loud noises and unruly client behaviour. The pool was closed for chemical treatment on the weekend which was a disappointment. Although the room was of average cleanliness, the tub was leaking and the toilet was malfunctioning. Breakfast in the morning consisted of frozen bread and other unappetizing choices. Support staff, such as the woman managing the breakfast and the room staff, appeared to be in their pajamas and were completely unprofessional looking. We make frequent trips to Austin, and this hotel will be forever off our list.