Shocking this hotel has the Radisson name
As seasoned travelers, we know what to expect with different star ratings in the US. Most sites list this hotel as a 3 or 3 1/2 star rating. Not so. Upon checking in, our first room had wet towels on the rack and an A/C that didn't put out cold air. Maintenance came to look at the A/C and discovered about 1/2 inch worth of gunk on the filter. We changed rooms. The bathroom was so tiny the commercial toilet had to sit at an angle. We had no hot water in the shower the first morning (an incorrectly set valve was the diagnosis) and the maintenance worker apparently stole the tip we left for the maid as it disappeared before the room was made up. The lamp shades were torn and the shower curtain had holes. Our bathtub was never cleaned during our three night stay and the toiletries only replenished on the last night despite the fact they were empty after the first (four of us in the room). We had to request additional towels every day even though they were well aware there were four of us in the room, and we were never supplied a bath mat. We used the coffee maker the first morning and it was never cleaned after that. The hallways had strange odors. Avoid this hotel. Don't be fooled by the name.