It could be a much better hotel if the housekeeping staff did not try to get guests up every morning
I have stayed at this hotel dozens of times, and each visit, however good, has been marred by what is clearly intentional conduct by house keeping to get us all up and out of our rooms by their schedules, not ours. I have stayed in every part of the hotel and on every floor. It never fails. That the management does not stop this is crazy. I know that the housekeepers work hard and everywhere else I stay I always leave a gratuity on the bed. At this hotel, however, I want to practically scream as the daily cacophony begins when housekeeping arrives on the floor. I stay in hotels every week, just about, but this one is unique for this bad feature. I have complained but truly, the management does nothing to change it over the years so why bother anymore? It is like the hallways were a mall or a private home where anything goes at any volume.
The rooms are fine, generally spacious and clean. The location, while certainly not downtown, has a Metro stop at the bottom of the driveway and that gets you anywhere. The meeting space is good, and older rooms are always being renovated and freshened up. If yours seems old and tired, ask to be moved. They will do it.
The restaurants are fine but even better dining is right outside on Connecticut a
Avenue and nearby streets. There is underground parking, and the neighborhood is very safe. Proximity to Zoo and Metro makes this a good place for families.
The walls are a little thin and rooms with doors between them are a bit noisier than they should be, but this average rating I have given would be much higher if only someone trained housekeeping that guests want to wake up on their own schedules, not those of the cleaning crew. It really is quite amazing and the worst on a routine (not isolated) basis of any hotel at which I stay. Shameful lapse of management... or maybe they want everyone up and in the hotel restaurants?