Elevator waits dampen stay
I stayed a Monday night here, and the hotel was inundated with junior high kids part of a local convention. My room was on the 22nd floor. I don't have any complaints about the room itself, however the wait time for the elevators was truly unacceptable. For at least 4 trips up and down, I had 5-10 minute waits. On Tuesday morning at 9am, I waited 15 minutes to get down! Once I was down, and was trying to get a light breakfast and some water from the on-site Starbucks, the Starbucks had a line of 60 people deep! The day before, I asked the hotel staff where I could fill up water bottles, and they referred me only to the Starbucks, stating that they had no water fountains. I felt like a hostage to my 22nd floor room, having to plan out my trips to the main floor lobby. Yes, there was water for sale in my room, but at a ridiculous price. I paid $270 for my room, plus $20 in parking -- no free internet, and only frustration with the elevators. Hotel staff seemed unconcerned, and stated it was not a problem. The kids were respectful, I think it's a problem with the layout of the hotel -- too large for only six elevators. 
Mini bar was locked, but after requesting a mini-fridge to store breast milk, they did comp a mini-fridge delivered to my room. That was nice, but it took two requests and there wasn't much that could overcome my frustration with elevator wait times.