Great Staff!
I travel for business frequently but this was my first visit to San Francisco. This hotel was very conveniently located for my meetings and for squeezing in some sight seeing, especially 
China Town. It is literally across the street. I had a room with a balcony and very comfortable outdoor chairs. I don't believe I've ever enjoyed a morning cup of coffee more!
Everyone on the staff from check in to housekeeping was friendly and helpful. My room was beautiful, clean and had an amazing view. The only negative I have is that elevator service was exceptionally slow, but I only noticed it during peak hours and I was on a high floor.