Horrific!
I think Motel 6 would have been better! Wow is the website and pictures misleading!!!!! The amount of chemicals they must clean the room with is insane! Overcome with fumes when we walked in! The room is old looking and needs a lot of updating! The lights didn't work in the room, nor did one of the phones. Then to top it off, I called to ask what time the bar was open until and the male employee proceeded to say very rudely that they were closed and hang up on me. That's when I had enough and decided I did not want to stay there. So, I went to the front desk and said I wanted to leave. Thankfully they honored that request. While we were standing there at the the front desk, a woman came up and was like are you complaining as well. She was very upset and said the internet is misleading as well and she was not going to stay there too. Needless to say at 10pm, we changed our hotel chose to go to the Hyatt, a much better option for only $10 more. Also, the beds at the Kona Kai are from like the 50s. Look at your other options before staying here! We had the best experience at the Hyatt! Well worth the extra $10!