Clean, great staff, great bar - terrible nights sleep
Quick train ride from ORD. Fitness room was acceptable and clean- good TV- 1 TM, 1 EL, 1 Bike, and home gym. Staff friendly. Bar Louie great place to grab a drink and very active nightly. Clean room, attentive housekeeping. Issue I had was the bed, possibly the worst I have ever slept on... or in this case could not sleep on. Beds were incredibly firm and not up to par for rest of Holiday Inns I have stayed at in past. Will avoid this HI in future because of bed issue- they are in dire need of mattress upgrades.