Horrible Hotel, Worst Ever stay at Congress Plaza Hotel in chicago, il
Horrible Hotel, Worst Ever stay at Congress Plaza Hotel in Chicago, IL
Well to start off I would like to say that I have stayed in hundreds of hotels in which many of the stays were in Chicago, IL, and The Congress Plaza Hotel was the nastiest and most horrible of them all. I booked this hotel thinking since I was paying almost $300 a night it was going to be a very nice luxury stay, and it was completely the opposite. Below describes my hotel stay…
1.) I arrived at the hotel hoping like any other stay at any other hotel if they have rooms available they will allow you to check in early. This hotel however was much different, the front desk staff, “Margarita” was very rude and acted like it was a complete imposition for us to even be at the hotel early than expected, so since we had a large amount of luggage our only option was to sit the lobby for 3 hours watching them laugh at us.
2.) When I booked the hotel package, it described the room in which it stated internet was included. When I arrived at the hotel they told me it was not included, it was an extra charge of $9.95 a day. 
3.) Finally when it was time to get to the room, we arrived in a room that had a small odor not a huge deal we opened the windows to let the odor out. The walls were very dirty and dingy. The wallpaper is peeling and very badly stained with a yellow tint, even though this was a non-smoking room. The carpets were stained and very old and dirty looking, this was among the worst looking hotel room I have ever stayed in. Don’t wear white socks in your room; your socks will have a black bottom in no time.
4.) After we unloaded all of our luggage, I needed to get connected to the internet and I learned that it was not even WI-FI internet, it was a wired connection that has about a foot cord slack attached to the wall next to a desk. So my laptop could not even be where I wanted it in my room it had to be attached in the corner desk in the living room area. The technician had to come up to the room a total of 4 different times during my stay to fix my room’s internet modem to make my internet work. I moved rooms 3 times because of other issues and still had the same problems.
5.) Tv was not clear on all channels; the tv is fuzzy and lines running through the screen in all rooms we stayed in, which were 1201, 1101, 1168, and 700.
6.) Room temperature is controlled by the hotel; the rooms only have an attached fan in the window that you can circulate outside air in the room. The room was very cold at times.
7.) To top it off the electric went off a total of 7 times in our room in which the second time the front desk guy told me that if I have too much plugged in at one time it will go off, I told him that the only thing that was turned on was one lamp, the tv, and my laptop was plugged in. He told me that I must have had other things plugged in as well because it wouldn’t have just turned off for those items, so anyways the electric went off 7 times during my stay once while I was in the shower really convenient, and the others while I was watching tv or on the laptop. 
8.) Also there is only one entrance to the hotel and when we arrived we found about 20-30 protesters holding signs saying “Unite Here” and “Im on strike” I later learned that these people have been doing this every day for the last 10 years, So this hotel has a bad reputation among a very large crowd of people.
8.) I changed rooms a total of three times, and as a result of all my problems for a $1200 hotel stay, The hotel general manger “ Shakeel Sibbiqui” gave me a free hotel dinner valued at $40.00 for free. When I asked for compensation on my stay, he insisted that they gave me enough.
9.) I did not see directly, but I saw other reviews from a few people that had pictures of cockroaches in the rooms, If I had known this before my stay I wouldn’t have booked it.
If you have questions or wish to speak to me directly, please contact me at 217-577-5112