Cancelled our reservation a week before our trip!!
I would love to tell you that I had a great experience with this hotel but I can't. We booked our reservations five months before using our AA Advantage rewards points. A week before our trip (which is next week), they called AA Advantage to let them know they could not accommodate our reservations, because they needed to use the room for a "paying" customer!!! Thank goodness another hotel a few miles away said they could accommodate us. So there you have it, if you are using rewards points to book your hotel room, be leery of them canceling your reservation at the last minute!!