Cheap as S.....
This is not for you!
I love taking a well deserved vacation like anyone else. When I go on vacation I want to be able to have a great time and I pay and expect a certain level of service that always starts with 3 fundamental parts. Location, attitude and quality of hotel. This hotel only has one out of three and in this world we live in 1 out of 3 is horrible. There is a song from the 80s from Meat loaf that says 2 out of 3 ain't bad. That was in the 80ies today 2 out of 3 is ok and ok is terrible. So Why settle for less when you can do much better! This place is bellow terrible with only location, in front of the Park to brag about. In service and cleanliness and upkeep and attitude and service. This place just does not want it for you. Its a choice and they choose not to provide it for you. If you want more for your well earned money, go to a place that truly values its customer and really strive to take care of them to provide an experience. Values do count for me because they make a difference in how you treat people in how you invest in hoy you act. and you can see values in action in the attitude of the staff, in the upkeep of the place and you can see it in the details.This place falls way short of in all accounts and I would recommend you to Go some place else.When you arrive at the Helmsley Park Lane, from the moment you arrive the way people greet you at the door all the way up to your room make you feel like a line at MCdonalds. Its more about pushing you on through than servicing you. But where this hotel falls apart is in its upkeep. you get the feeling that this hotel is just milking it and getting away with it. You almost get the sense that there is a very greedy wealthy owner that only cares about profit and will make no investment in up-keeping this hotel. Its like a trip to a terrible boarding school you were sent away as a punishment. And it gets worse. the rug in your room was so bad I had to walked in my shoes from my bed to the bathroom. And the bathroom is falling apart. The walls are coming apart, the place is just dirty with the tiles full of guuuuk. . it feels like a century landed on it. Not very nice to provide this type of experience. So please don cheat yourself of a vacation. Go some place where you know they care.