Almost great
The hotel served as the center of our week-long enjoyment of Chicago. The rooms were clean and spacious and service was friendly and helpful. Unfortunately, we needed to use the sofabed for a third adult and the quality of that furniture was unacceptable. We moved to a different room with a Murphy bed that was better. Alas, this room had no outlet in the bathroom and the one in the bedroom was far from the mirror so my wife had to sit on the floor to use the hair dryer. And as with most hotels, supplies of coffee were always for two, not three, requiring multiple calls to housekeeping.