Abandoned by the hotel
We bought the King Tut package which was supposed to include transportation to/from the event, as well free valet. They never came to pick us up and said the drive was "too busy" to get us and to grab a cab. They also tried to charge us for valet on top of it all. AWFUL SERVICE! Stay somewhere else! Took 45 minutes to get our food in the restaurant and there were only 6 people in there. Ridiculous.