Tired and In Desperate Need of a Face Lift
As a Hilton Diamond Member, I have had many opportunities to stay in Hilton properties in many different states. Usually, things go rather well, and that is why I stay with the Hilton chain. But this hotel in Memphis, is the worst Hilton experience I have yet had. Upon check-in, I was given the key to someone else's room. When I opened the room door, there stood another guest - wide eyed and not expecting an intruder. The next room brought hairs all over the bathroom floor, needles on the carpet next to the bed, and filthy carpet. When I went to the business center, there was no tape dispenser, nothing to write with, and a copy machine that would not function. Again, this is an exception to Hilton. I will NOT return to this property, since there are just too many faults.