Roosevelt hotel New York
Bloody rude staff , hotel was like a Faberge egg beautiful to look at but full of rude, incompetent , ignorant workers , exception being the cleaning staff who were lovely , We stayed at the Bentley hotel last year, save yourselves hundreds of dollars and be treat correctly by caring staff and book the Bentley , forget the Roosevelt ...room wasn't ready until 9:30 pm after a 10 hour flight we only wanted to rest ... No excuse given just a very rude " credit card". No welcome to the Roosevelt , no hello, nothing ! Just " credit card" ....followed by , your rooms not ready come back in a few hours leave your bags with the concierge .....4 star hotel 1 star staff ......keep away