Disappointment
I can only unfortunately share similar feelings as my fellow reviewers. Stayed at hotel 2 night which were total disaster. As Silver CC member I was not recognized and not offered any upgrades. Worse - the room was in terrible location at 5th floor, facing noisy street and some A/C unit. All noises from the street life made it impossible to sleep until 3 am and then at 5am morning delivery and clean-up traffic started. I asked for a room change for second night but was not offered an alternative. Unfortunately I chosen breakfast package, which was my mistake. Breakfast is served in adjacent Raffles coffee shop, which has some limited set choice for hotel guests, ridiculous waiting times and rude service. Additional glass of juice is charged extra !
Overall I'm never going back to this place and recommend the same to you all !