Disappointed
I have stayed in motels that are better than this place. The carpet had holes in it and there was a big stain by the air conditioner. At one point, I tried to pull the desk chair over so I could set my cellphone on it while charging and the armrest came off. I had to push it back together. The bathroom was old; sink was chipped and had rust stains. I tried to use the coffee maker to make hot water for tea and I ended up with black specks and white chips on the bottom. I tried the room service. The pancakes were undercooked and the fruit was not ripe. The shuttle service took 35 minutes to pick me up. The driver then proceeded to drive at a breakneck speed. My seat did not have a headrest. If he had gotten in a collision, I would have had severe whiplash. The van also had holes in the seats and was quite dirty. Next time, I am going to pay the extra 25 dollars on priceline and stay at the Grand Hyatt. This was not worth the extra discount.