Thanksgiving Stay Just OK
This hotel is huge! There is something to be said for smaller hotels and service. I felt very lost in the busy shuffle and found the service to be awful. I am well aware of the cost in NYC and it being high, but to couple pricy for poor service is frustrating. I found the staff at the front desk to be very defensive and hassled. The staff at Crossroads (the restaurant) was very slow in service and rude when inquiring. Keep in mind, the cost for one egg white was nearly $14.
As a reward member, who has stayed in a lot of Marriott's, this by far is the worst visit. All in all, look elsewhere.