surprised
I stay at this hotel most of the time when i'am in inpls this was the first time i was let down by your staff i stayed for 2 days as i was leaving i asked maid to leave extra towels when i returned me and wife we where expecting friends to come by and have a drink with us but when we returned to room we have had no maid service they just left clean towells dirty dishs from breakfast was still there bathroom dirty bed wasn't changed i quickly call our freinds and cancelled i was really upset your desk clerk on duty did all he could to take care of the mess he really did care and did all he could i think his name was Bruce he was very helpful we started to just check out but i really think we won't be back tell Bruce again thanks for trying to help very very disappointed