Quiet rooms, nice views
I stayed here for a couple nights for business. Overall, this is a good hotel near the Navy Pier and a short walking distance to Michigan Avenue shopping. 
The lobby is extremely small and loud (due to the bar), but the rooms were quiet. The hotel is right next to the lake, so over half the rooms have great views of the lake and pier.
The room was a good size for downtown, but the bathroom was a bit small. I had a small problem with my bath tub stopper and it was immediately repaired (I even received a call to check that everything was taken care of to my satisfaction). Restaurant and bellman service was just average though.
Overall, an acceptable choice for lodging if you need to be in the general area.