Good location only positive
I came for a four day stay with my mother. We booked a twin room, weeks prior, to be told when we arrived that they didn't have any. We had to remind them three times that we were meant to be having an extra bed. The bed that came had a very thin mattress and was far too hard to sleep on. 
The bathroom was filthy. Hairs in the shower, blocked sink and bath. We advised twice that the sink was blocked but no one ever came to check it. We actually bought some bleach and cleaned out the bath ourselves. There was a thick layer of dust all over the TV and the chest of drawers. 
This hotel is popular with school groups so if you want to use the computers provided in the lobby you have to wait for a long time. There is no WIFI in the rooms. 
My mother had left something in the taxi on the first day and advised three members of staff at the front desk of this in case the taxi driver came back. On the last day the taxi driver met us to give us back our property and advised that he had come to the hotel and gave our details but was told they couldn't find us on the systems and sent away. 
A lot of the staff behind the desk were unhelpful and rude, although the porters were very polite.
The location of this hotel is great (short walk to central park and Times Square). Despite the location I would not stay here again.