Pillows and valet parking
We just came back from Philadelphia and we are very disappointed with the valet parking. We have a lexus that was never smoked in. After getting in our car in smelled from smoking and the person even put our air conditioner on to try to get rid of it. I called the Sheraton and told of our problem which was suppose to be brought to the GM's attention. I received a call from the valet parking and he said when did you notice the smell, ask what the valet person looked like and said he would address it. End of conversation. The GM never bottered to call me back and I think our parking should of been refunded if nothing else. I also complained about the pillows but received no response,Also the bed pillows were worthless.