we´d like to come back
We´ve been to San Francisco many times, and never stayed in this hotel; but we were pleasantly surprised. The hotel is located in a building which is more than 100 years old. Therefore, the rooms are quite small and so are the bathrooms. The location is great, on Powell, almost on Union Square. Our room was in the back on the fifth floor and even with our window a few inches open at night, we never heard any noise from the city! When we arrived in the middle of the day, we heard some terrible hammering and drilling, so we were very afraid about that, (construction work in the former Borders building I guess) but luckily we were never disturbed by that in the early mornings, and we stayed for 6 nights. I loved the bed, very comfortable. There´s also a pillow menu, if you like. The room and bathroom were both very clean. There´s a walk in closet to store your luggage. The only thing missing in the room was a fridge. The free wifi in the room was excellent, we even used it to make skype calls. I liked the little candy jar and the nice rubber duckie; a nice touch. Staff was very friendly. In the lobby is free coffee and tea (and cookies!) available the whole day, we enjoyed that too. If you need it, the hotel has its own tourmanager to help you find your way in the city. When we will be back in San Francisco, this hotel will be our first choice.