Disapointed HHonors member
We arrived at 6 PM, most rooms were not cleaned yet, so the type of room that we had requested was not available. Very long check in process at the Honors check in desk. Clerk unable to find room that would accomodate seniors. Long hairs found in bath, sink and around trash can. Desk clerk next morning asked that I return later in the day to investigate potential room change. No drinking glasses or enough coffee cups where in room. Overall room is cramped and uncomfortable for three or four people.