Room smelled like vomit - would give zero stars if I could
I generally agree with the prior reviews complaining about how dated the rooms are and how the rooms reeked of smoke, except the junior suite we stayed in smelled like vomit rather than smoke. It was so bad that it made us sick and we actually decided to leave the hotel rather than take another room for the night. The hallways are not much better. This hotel is a total, overpriced disaster. Having lived in Manhattan, I know full well how expensive things are there, but it is as if this hotel goes out of its way to encourage you not to spend money there-e.g., $11 for a bagel/cream cheese...really? Customer service is phony and poor - check-in took an absurdly long time, and our bags arrived in our room hours after we arrived. Lobby would be ok, but the hordes of people streaming through the lobby at seemingly all hours negates any positives that you might attribute to the lobby. Location is ok, but that would generally be the case with any of the midtown hotels. There are MUCH better options in NYC at this price point. I'd definitely look elsewhere.