Room service is too expensive, but front desk staff very nice.
They charge WAY too much for their room service food menu items!!! I had a fleeting thought of ordering something on my last night there, but Noooooooooo way! And, to charge $10.95 for a buffet breakfast of the usual breakfast items? Really? I would understand if it had breakfast steaks and other not-so-common items, but it had just bacon, eggs, juices, milk, cereal, danish, biscuits...
I like that they are very Eco-conscious about not wasting water on linens if the same people were going to occupy the one room for more than 1 consecutive day. 
I stayed from Friday afternoon to Sunday morning, with my oldest son...we attended an anime convention that was located at a convention center nearby. Joseph B. was very helpful whenever he was on duty behind the front desk. :-)
But, for the price of the room on a weekend in downtown Dallas, I would think it would be cheaper......but that's just me.