Lack of cleanliness
The carpet was very dirty. My children's socks turned black the first night we stayed. The manager did have housekeeping shampoo the carpet for us. However, for two days, housekeeping did not attend to our room. We returned home the second day from Seaworld had no towels, toilet paper, soap, etc. and had to wait a good 45 minutes for someone to come up and get us some. The next day, the housekeeper and the front desk tried to convince us that we had left the sign on the door, which was not correct. It was very irritating to see that they were not willing to be responsible for their mistakes. 
The kitchen area was also full of ants. We alerted the front desk and nothing was done about it in our absence. I was very glad to leave.
Overall, very poorly managed. Very unclean. I would never stay at this hotel again.