Very Bad experience
Checked in and they couldn't find me in their system. I showed them my confirmation email, she then found my reservation and then she told me that I booked with a third party. I explained that I had paid an extra $200 for a suite on a higher level with a city view. She reminded me that I booked with a third party and they only had 5 rooms left and none were with a city view or a suite. All she could offer was a standard room on the 5th floor and was rude about it. Nothing else was offered and I had to also pay $60 for parking on top of that. I took the room, but I would never stay there again. It wasn't even that nice, can't believe it is 4 stars, what a terrible experience!!