Nice hotel
I made my reservation by phone, the agent assisted me in getting the best price & room and was very helpful. This is an older hotel which gave it an old/new feel. The hotel was very clean and the view on the 14th floor was phenominal with a memorable sunrise, view of mountains, Lake Washington and Mt. Rainer sitting majestically to the southeast. The bed was comfortable with a good pillow - not too fluffy. My only problem was no wi-fi access which is a big deal to me. I went down to the front desk for assistance, the clerk wasn't able to resolve the problem. He was assisting another guest who also couldn't connect to wi-fi and could only provide a phone number for guests to call the internet provider for assistance. The other guest stated that she tried but just got voice mail, she too was frustrated that the hotel was unable to resolve the problem. Nice hotel but come'on, guests shouldn't have to call the internet provider for assistance, that is the hotel's job! Maybe a rating of 4 is too high for this reason.