Great Location, interesting rooms.
Business trip. Stayed three nights. Great location on the Magnificant Mile. Concierge and front staff very helpful. Rooms were clean and had an interesting flare. Hotel very busy - Sept. Three business partners visited the attached wine and chocolate bar. Interesting concept. The service was extremely bad. Staff rude. Not what I expected from this establishment. Has great potential but fell short. Don't bother as there are so really great restaurants surrounding this hotel.