convenient for Lax
The hotel was good, breakfast good too only stayed one night but we were let down by a few members of staff. One of our travel bags was left in London but as promised the airline delivered it to this hotel, unfortunately the hotel denied having any knowledge of it being delivered even showed us the store cupboard where luggage was kept, and delivery signing book. After 2 agonizing hours of ringing London, Lax and delivery firm we finally demanded to see Duty Manager he took us to another storeroom where there were many cases and bags and ours was among them. So sorry we were let down badly and will never stay there again.