Very disappointed.
As a young traveler I had stayed in several cheap American hotels and hostels before my time at the Hyatt. They seem determined to squeeze every penny they can on top of the exorbitant price for average rooms. I called their tech department after purchasing wifi on my laptop - $9.95 for 24 hours - to find out how to extend it to my phone as I needed to be in contact with family. I was told that I needed to purchase the $14.95 package on top of what I had already payed to have the internet on more than one device. A relatively small issue in retrospect but I was upset by how money-hungry the entire place seemed when I had previously stayed in nice, clean places for $40 a night with unlimited internet access and in-room amenities such as a refrigerator which costs $25 to have at the Hyatt. I also witnessed many families and younger people being treated with noticeably less respect by staff than the businesspeople around the hotel. I will save my money next time and find somewhere cheaper that knows how to treat every customer well.