So bad that Sheraton dropped them
I have only two nice things to stay, so I will start there: 
1) good location with friendly staff and 
2) the beds are comfortable (they still have Sheraton beds, although they are no longer a Sheraton hotel)
The Bad: 
1) The a/c didn't work in the rooms. Not only in my room, but also in the three other rooms management and the hotel engineer (very friendly men) brought me to consider as alternatives. First, they tried to give me a whole song and dance about the motors, how long it takes them to kick in, etc. When they realized I knew about the inner workings of an HVAC (these old units look like thoseinstalled in the 1970's/80's), they admitted that many of them just don't function properly. I guess I should be grateful it was October and not June. After two requests for a fan, they brought me one and told me to open the windows on the 21st floor. 
2) The tub and sink were blocked up and the Front Desk and Reception wouldn't answer calls from rooms, so after my first shower, I did not get another one, as the tub was half full for the remainder of my stay). Gross. 
3)We checked in on October 1, Sheraton dumped this hotel, effective October 2 and our checkout was October 3. Chaos enused. The internet never worked (except in the lobby), the front desk could not provide a receipt on checkout because they no longer had access to my reservation. I was told to call Sheraton and do the legwork myself. Folios were not provided under room doors, so everyone had to stand in line to check out (at times, there were 20+ parties in line and never more than two people working the desk). 
Summary: This is an old, rundown hotel, with ownership that clearly was unwilling to conform to Sheraton standards, and was then kicked out of the Sheraton/Starwood brand. The carpets are old and stained, the bathrooms tiny, the amenities barely acceptable, the furniture aged/beaten and the plumbing/utilities decrepit.