Nice Hotel but Understaffed
This wasn't a bad hotel but there was nothing that stood out either. The front desk is certainly understaffed. It took about 20 minutes of waiting in line before getting checked in and about 15 minutes when checking out (there was a problem on my folio.) Once I reached someone, they were very helpful. There is a small cafe in the lobby that serves coffee, drinks and sandwiches. I bought a sandwich (which was already made) but after waiting 20 minutes for them to warm it up, I cancelled. 
The rooms were very average but were quiet and the beds were fairly comfortable. The location is very nice...right in the middle of Union Square. Lots of things to do and see nearby. There is a nice bar downstairs and a great but pricy restaurant as well.
Overall, I would stay here again if I needed to but I will certainly look at some nearby locations as well before making that decision.