THE 'HELLEVATORS!"
The building is not a traditional Embassy Suites build. It's a cylindrical design. The rooms are good. The service is fine. The location is great. There is no pool. The free breakfast is fine. They use the TGI Friday's restaurant on the second floor. So what's the problem? The place has three VERY small elevators and no service elevator. Be prepared to wait a while when it comes to the elevators. Since they're small, they fill up fast. Plus, the staff members are using the same elevator to go from floor to floor. On top of this, you end up stopping a lot for nobody since there doesn't seem to be a system to let one elevator know it's picked someone up. IF YOU CAN GET PAST THE ELEVATORS, YOU'RE FINE. BEWARE! THE ELEVATORS ARE TERRIBLE! Oh, and for the first day, one of the elevators was not working. One more problem: no self parking. So you end up spending a lot of $ on the valet parking. An added bonus is that Hilton is one of the only hotel companies that still charges for WiFi in your room. We went to an Econolodge on the way down to our vacation and they had free WiFi.