Charged for four people when we only had two guests!
I stayed in this hotel in February and booked through booking.com
Our booking confirmation came through and clearly said our booking was for $392 plus taxes. The total should have come to about $450 but when I checked my bank statement I saw that i had been charged almost $100 more. I wrote to the hotel and after quite a few days eventually received a reply. it then took numerous emails for them to finally admit that they had charged us extra because they thought we had 4 people in the room. 
we did not book for four people, at no point did any extra people visit the room and we certainly never authorised them to charge the extra money to my account. 
they still have not apologised and said that they would pay back my money "as a measure of good faith" as if they were not obliged to pay back my own money which they had taken without authorisation. check your bank balance if you're staying here!