Don't stay there
Chose this property for our one night stay due to its proximity to the airport. Terrible service at the front desk on check in --- waited 25 minutes while 3 people completely ignored everyone in line and made no effort to help out even though there were open computers. Person who checked us in told us they did not have king + double rooms even though that's what we booked on the Sheraton website. (Turns out our room was what we booked - go figure) Also no acknowledgement of SPG status. The room was spacious and good for a family of three --- but in need of some serious maintenance. Peeling paint inside and out of room, marred wallpaper, peeling varnish on marble counter in bathroom, cracked tiles.......needs a lot of work. Outside of building has scaffolding and is apparently under construction. We had a late dinner at Relish in the hotel lobby and while the food was okay/pricey - the service was horribly slow. So much so that we decided not to risk it the next morning for breakfast as we had to get to the airport for our flight. The other issue that arose was an emergency requiring all guests to evacuate the hotel and go outside around 10pm. A fire truck showed up - eventually - and after it left about 25 minutes later - people started shuffling back inside - with NO direction or instruction from management. Not one hotel employee communicated with the guests regarding our safety or gave us direction as to the evacuation. NOT ONE. We had to ask a food service manager what had happened once we went back inside. (Burnt popcorn in a microwave). Completely unacceptable. The only positive thing I can say is that in the morning, the shuttle to the airport was prompt. Will not stay here again and would not recommend it. Not sure how Priceline gives this property 3.5 stars. There are lots of other airport hotel options in the area that are bound to be better than the Sheraton Suites.