Nice hotel! Very poor service!
From not being greeted properly, (Welcome! Thank you for being a Priority Club Member! Here is your complimentary water and snack. How may I help you? Real hard, right?),or having my special request honored at the front desk, to some of the worst customer service at the lounge and restaurant, I have ever experienced. At my evening meal, I had to continually interrupt the waitress from her texting, to get silverware, condiments, napkins, and cocktails, and yes, even get my bill. The breakfast experience was even worse. Filthy table and glasses, had to ask for creamers, silverware, and clean my table. I observed 7 tables that were served foor and had to wait and ask for silverware. I would not stay here again!!