RAT EXCREMENT IN MY ROOM!
Horrible experience. Guest room smelled like vomit. Upon returning to room next day after an outing... found rat excrement all over the floor. Housekeeping even confirmed it was from a rat. Front desk staff was less than apologetic and offered no assistance in finding alternate accommodations for me and my two children. They refunded my one night's stay and I was on my own. I will never, ever stay at a Best Western. You get what you pay for.