Great staff; Lackluster rooms
Checkin and Checkout were efficient. Generally hotel staff were helpful and pleasant. The room appeared clean but the carpeting was very dirty. My tan socks were blackened after 10 minutes in the room I had to wipe out the drawers in chests in order to remove crumbs and other material left by previous occupants. However, the bathroom was clean and towels were fluffy. I expected a greater standard of cleanliness from Hyatt.