Crown Plaza has made substantial improvements
We are just leaving the hotel today and would like to commend the management team for the positive changes. 
The front desk aptitude and service has improved, the rooms are remodeled into much nicer rooms as the hallways.
There is still work to do. We found food and personal items in the bathroom had been opened up clearly someone had been given access to the room before us or the cleaning job was not properly done. We also had a payment issue where we were charged for the internet without having use it but the manager, Mr. Ralph Spates resolved and diffused the issue when the front desk person was insistent on charging us.
The hotel has a Jazz Club. We were disappointed that there was no music on a Saturday night. The bartender explained that there is only music on Tuesdays and Thursdays.
All in all, we had a good stay and we will be back to stay here whenever we need a stay over.