Many other places to stay that treat you better
The rooms are just ok. Almost $500 for a tiny room....we did get somewhat of an upgrade due to our status however our friend that checked in behind us got an upgrade as well and his room was much nicer....even had a balcony. Kinda odd that our upgrade from our status got us half the room our friend got with an upgrade when he doesn't have stautus. 2nd time that has happened to us at this hotel.
The rooms are HOT in December. Took arguing with a maintenance guy before he reluctantly turned the air on in our room. He pointed his gun in the air and said it was 65 degrees in the room......REALLY, I saw the numbers on his gun and it says 62.7. HMMMMMMMM No way in hell was it any lower than upper 70's in that room
The mattress are good. The sinks are small and cute but not set up for a man to shave, MINIMAL countertop space. Ice Machines are not on every floor and trying to get on the elevator is a LONG PROCESS. Better leave in plenty of time to catch the elevator, Normally 1 of them is always broken.
Our friends called down for their car and came downstairs and waited 25 minutes and the car never showed. They asked about it and the guy said he brought it down.....no he didn't.
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Getting a TAXI will be IMPOSSIBLE for you!!!! You will have to walk blocks and blocks to get a taxi. I would recommend a different hotel. SO many inconveniences and they truly just don't care.
Watch your bill too....they will overcharge you for things that were not supposed to be charged.
The young lady on Bottom level is RUDE. Our Bellman was helping us with our bags and we were waiting on our car service that should have been there momentarily. However, this woman insisted he quit helping us. The lobby was overpacked with people leaving and this woman starts taking our bags off our cart and just throwing them in the middle of the room. ANYONE could have taken off with them due to the crowds and limited visiblity. She didn't care.
My husband came and to ask about some of these vehicles that had noone in them that were parked in front of hotel. He asked if they could be moved because it was preventing everyone from getting a car because they are double parked. She told him NO.
The young woman never realized I was his wife and I heard everything she said about him once he walked back outside. She started ranting about if he wanting his car to pick him up then get his own bags and walk around the corner and tell his driver to pick him up somewhere else. RUDE, RUDE, RUDE!!!!!
Never going back!!!!!