Ok location but poor service/experience
We chose Inn at El Gaucho because we wanted to stay near downtown but avoid some of the larger hotels. The location is great because of its walking distance to downtown attractions. It is a smaller "boutique" hotel so the rooms are fairly small and a bit dark for our taste. As mentioned there is a set of stairs to climb to get to the hotel but that wasn't an issues. We also did not experience noise issues mentioned by few other reviewers. The big problem we had was that when we arrived at the hotel they didn't have rooms with two queen beds. I specifically did not book online and called by phone their booking agent in order to ensure I get such room. They assured me I will get it. Once there such room wasn't available and we paid extra for an additional person. When I asked them to remedy the situation by giving me an additional room they were not willing to do it. They also stated that they experience this issue all the time. I told them that they should bring it up with their booking agent or stop using that booking agent but they said that they cannot survive without the booking agent (Expedia.com and Hotels.com). Anyway, very poor service overall. One additional problem we experienced is the smell of the kitchen below (not a good food smell but just smell of a commercial kitchen).